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Risks and Benefits of Enterprise Systems
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Risks and Costs of ERPs.Benefits of ERPs. Hardware Software Training: technical business processes Data conversion Interfaces and customization Professional services Reassigned employees Software maintenance Software upgradesReduced inventory investmentImproved asset management (e.g., cash and receivables) Improved decision-making Resolved data redundancy and integrity problems Increased flexibility and responsiveness Improved customer service and satisfaction Global and supply chain integrationRisks and Benefits of Enterprise Systems
SELECTING A SOFTWARE PACKAGEWhen is a New AIS Needed?1. Late payment of vendor invoices, which means late fees and lost cash discounts.2. Late deliveries to customers.3. Growth in inventories, accompanied by an increase in stock outs.4. Slowdown in inventory turnover.5. Increased time in collecting on receivables.6. Late periodic reports.7. Increasing length of time to close out books at the end of a period.8. Managers concerned about cash flows and financial picture of organization.9. Manager complaints about lack of information needed for decision-making.10. Owner worries about cash flows, taxes, and profitability.