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Risk Management Cycle. Top Down Approach. Bottom Up Approach. No. PHASE. TYPE OF ACTIVITY. PROCESS DESCRIPTION. PARTICIPANT. OUTPUT. TARGET. 1. Planning. Discussion Meeting Presentation Training & Briefing. Internal Scheduling Discuss with PIC CSA CSA Project Time Table. All RMD - PowerPoint PPT Presentation
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Risk Management Cycle
RISK MANAGEMENT SYSTEM
Strategic Plan
Budget &Key Performance Index
Business Process and Organization
Financial Report & Operational Report
High Level RiskInterview
Research & Benchmarking
Portfolio RiskAssessment
Business ProcessRisk Interview &
Questionnaire
Control Self Assessment
RISK REGISTER
Business Process Risk Assessment
Business Continuity Plan
Risk Analysis Report –Management
AssuranceRisk Based Audit Plan Insurance
Top Down Approach Bottom Up Approach
Risk & Control Self Assessment Plan
TARGETOUTPUTPARTICIPANTPROCESS DESCRIPTIONTYPE OF ACTIVITYPHASENo
Juli 2005CSA BOD Report & Final Risk Register
BOD, Chiefs, Div. Head + Team Leader + Advisor
CSA Result Analysis Report Drafting & Presentation
BOD Presentation & Reporting
8
Jan 2005CSA Time Table
Kick Off Meeting
Same Perception about Risk Assessment Concept
All RMD
PIC Affco
Internal Scheduling
Discuss with PIC CSA
CSA Project Time Table
Discussion Meeting
Presentation
Training & Briefing
Planning1
Jan 2005Business Process
Key Risk area highlight
CSA TeamBusiness Process Mapping
Key Risk area identification
Working team reviewBusiness Process Mapping
2
Feb 2005
s/d
Apr 2005
Preliminary draft Risk Register
Div. Head
Dept. Head
CSA Team
Critical Risk Identification,
Confirmation, Completion of Loss Events & Risk Impact
Education of CSA, Interview with Dept Head & Risk Register
Education,
Risk Interview & Risk Register
3
Mei 2005Preliminary Draft Register (Complet)
CSA TeamCompletion of Loss Events & Risk Impact, Inherent Risk, Control Activities
Completion of Risk Register
Preliminary Risk Register
4
Final report & risk register
Working File
Level 1 Final Risk Register
Level 1 Risk Register Level 2 Risk Register & Preliminary
Level 1 Risk Register Level 2 Risk Register & Preliminary
PIC RM & Affco
PIC RM & Affco
Div. Head + CSA Team, Advisor + All Director
CSA Leader + Advisor + Dir. In Charge
Div & Dept Head,
Key Staffs & CSA Team
Juli 2005
Juni 2005
Juni 2005
Mei 2005
Prepare report & sign off
Compile working documentation
Report writing
Filing
CSA Documentation
9
Risk, Control and Action Plan Corporate Assessment
Focus Group DiscussionCSA Workshop7
Risk, Control and Action Plan Divisional Assessment
Focus Group DiscussionPre Workshop – Director in Charge
6
Risk, Control and Action Plan Divisional Assessment
Focus Group DiscussionPre Workshop – per Division
5
Risk Identification – Asset Exposure
No Ada
Tidak Ada Deskripsi
Assets
1 Real Property Under construction *
Owned or leased * Head office & branch offices
Offices * Head office & branch offices
Warehouses *
2 Personal Property Equipment & machineries *
Furniture & Fixtures *
Electronic data & processing equip. * Sangat penting
Stock *
Safety Equipment *
Valuable papers * Perjanjian Asuransi, IT programs
3 Miscellaneous Property * Vehicle Private passenger
Promotional Displays
4 Intangible Assets External assets * Markets, supplies, employees
Communications, locational
Counsel & specialist
Internal assets * Goodwill & reputiation
Financial
Key employee
Exposure to Loss
1 Direct Exposure Electrical disturbance *
Land movement * Gempa bumi
Sabotage, riot *
Employee negligence *
IT breakdown *
Fire *
Unintentional error *
Fraud, theft *
2 Indirect Exposure Stakeholder bankruptcy *
Economic fluctuation *
Epidemic, disease *
Managerial error *
3 Third Party Liabilities Contractual liabilities (re-insurers, dsb) * Sangat penting
Employer's liabilities *
Keterangan
Risk Identification – Business ProcessDept Involved
Key Process
Underwriting Administration Finance, Accounting & Internal Audit
Marketing - Renewal
Allianz Centre - New
Underwriting Administration
Sales Claims Sales
Allianz Centre - Renewal
Underwriting - New
Underwriting - Renewal
Marketing - New
Senior Management
Information Technology
HRD/GA
Claim
Claims
Finding The Business Closing The Business Issuing The Policy Getting Paid
UWR2Underwrite and Close
UWA2Issue Renewal Notice and Initial Follow -up
UWR1Develop Business Opportunities
MKT1Develop BusinessOpportunities
AZC1Product Development
AZC2Develop Distribution Channel
AZC3Maintain and Support Agents
AZC4Underwrite and Close
AZC5Process and Issue Policy
CLM3Conduct Risk Survey to Support Sales
MKT2Liase with Underwriting
MKT3Negotiate and Close
MKT4Support Underwriting Administration
CLM3Conduct Risk Survey to Support Sales
UWR3Support Underwriting Administration
UWA1Process Policy
UWA3Check Documents,Rework&Liase With Underwriter and Marketing
UWA4Send Out Documents
FAI1Collection&Payment Management
FAI2G/L Maintenance
FAI3Reporting
CLM1Loss Assesment and Settlement
CLM2Liase With Sales and Finance
UWR4Support Claims
MKT5Support Claims
Sales
Claims
SupportSM1Corporate Gorverning
IT1System Maintenance
HRG1Improve Organisation
SM2Functional Departement Management
IT1System Development
HRG2Maintain Staff
SM3Ad-Hoc Projects
IT3IT User Support
HRG3Office & Facilities Maintenance
UWA2Issue Renewal Notice and Initial Follow -up
UWA2Issue Renewal Notice and Initial Follow -up
FAI4Investment Management
BAHAYA
Likelihood
BESAR Pengaruhnya
SEDANG Pengaruhnya
Bagaimana Pengaruh terhadap perusahaan???
Tidak berarti Pengaruhnya
KECIL Pengaruhnya
Bagaimana Kemungkinan timbulnya Resiko ini ?,
Apakah JARANG, SERING………...
Medium
Medium Medium
Medium
Medium Medium
Medium
Rare(Jarang)
Unlikely(Kadang 2)
Possible(Mungkin)
Likely(Sering)
Almost Certain(Hampir pasti)
LowLow
LowLow Low
Extreme
Extreme Extreme
ExtremeExtremeHigh High
High
High High High
High
High
I
mp
act
In
sig
nif
ica
nt
Min
or
M
od
era
te
M
ajo
r
Ca
tas
tro
ph
ic
Low
Medium
Extreme
High
Immediate actions required
Senior management attention required
Management responsibility must be specified
Manage by routine procedures
Risk Exposure Matrix
PT United Tractors TbkCorporate Audit
Risk Register
Risk Exposure Matrix
Risk Exposure Matrix (before activity)
2
3
4
56
7
8
9
10
11
12
13
1516 17
18 19
20
2123
124 25
26
27
22
14
Probabililty
Se
ve
rity
Insignificant
Moderate
Minor
Major
Catastrophic
Rare Unlikely Likely Almostcertain
Possible
Low
High
Extreme
Medium
Risk Exposure Matrix (after activity)
2 3
4
5
6
7
8
9
10
1112
13
15
16
17
18
19
20
21
23
1
24
25
26
27
2214
Probabililty
Se
ve
rity
Insignificant
Moderate
Minor
Major
Catastrophic
Rare Unlikely Likely Almostcertain
Possible
Low
High
Extreme
Medium
Legend:1. Complaince 2. Capital Adequacy & Solvency3. Fraud General/All Risks4. General Supply Outs./3rd-Party5. IT Supply Outs./3rd-Party6. Credit Management 7. Reinsurance Security 8. Pers.Inj. exceed Risk & Event Limits 9. Gen.Ins. exceed Risk & Event Limits 10. Gen.Ins. Wording 'Gaps'11. Competitor Activity12. Gen.Ins. Claims Management 13. Pers.Inj. Claims Management 14. Cash Management / Security 15. Property Access and Security16. Investment17. Gen.Ins. Pricing Adequacy18. Personal Injury Pricing Adequacy 19. Reputation20. Financial Reporting21. Valuation of liabilities 22. Gen.Ins. Unintended Cover 23. Business Continuity 24. Project Management25. System Application Change26. System Access and Security27. Persons' Well Being (OSHA)
