35
Risk Management Best Practices with Supporting Documents Diocese of Lafayette, IN

Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

  • Upload
    others

  • View
    0

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

Risk Management Best Practices

with Supporting Documents

Diocese of Lafayette, IN

Page 2: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

Risk Management Best Practices

• CMG Connect – Online Training

• Transportation Best Practices

• Parish Festival Guidelines

• Facility Security Best Practices

• Youth Ministry Best Practices

• Parish Nurse/Health Ministry Best Practices

• Volunteer Administration Best Practices

Page 3: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

Diocese of Lafayette, IN Risk Management Best Practices

The Diocese of Lafayette, IN introduces its Risk Management Best Practices. The Best Practices address facility and operational issues that bring unique risk to the Church. The Best Practices address the following areas:

• Online Training • Transportation Best Practices • Parish Festival Guidelines • Facility Security • Youth Ministry • Parish Nurse/Health Ministry • Volunteer Administration

CMG has developed a training platform to help support Best Practices in your Diocese.

Page 4: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

CMG Connect – Online Training

Page 5: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

Catholic Mutual Group has developed a training platform to help support Best Practices in your Arch/Diocese

What is CMG Connect? • A Learning Management System for Catholic Mutual Group members to access online learning

resources.

• This resource is available at www.CM Gcon n ect .org or from a customized link on your diocesan webpage.

Why CMG Connect?

• Allows for one customized area to provide Risk Management training resources.

• Continues to give end-users the convenience of online learning.

• Allows the diocese to track and retain training records in one centralized location, eliminating the paper copies.

• Provides consistent training and best practices to all parishes and schools within your diocese.

• Gives end-users an innovative experience with opportunities to take additional non-required training.

How Does CMG Connect Work?

• New users will create a new account on CMG Connect to access required and optional training curriculums.

• Training curriculums have been assigned based on your participation at your parish or school.

• Additional resources and “CARES” will be available in the Resources drop-down at the top of your screen.

• Users have the ability to print a certificate once their training curriculum is at 100%.

Page 6: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

Step 1: Accessing CMG Connect

End-User Instructions

Go to www.CMGconnect.org/ to select your Arch/Diocese from the dropdown box then click GO. This will bring you to your Arch/Diocese’s landing page (sample below).

Please select the category(ies) that best describe how you participate at your location. This allows the platform to

automatically assign the correct training(s).

If you are unsure, contact your Diocese.

If you have done training in the past, you already have an account. Please login with your previous username and password by clicking the “Sign in Here” button at the top right of the page.

If you cannot remember your username and password and have an email address in the system, please click ‘Forgot Password’. If your email address is not recognized, email [email protected] to request a password reset.

To create a new account, complete the three pages under

“Register for a New Account” This includes basic account information, personal, and

affiliation.

Complete ALL required boxes.

Page 7: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

Step 2: Locate and Open Trainings Once you have completed the registration process, you will see the training curriculums. Click “Start Curriculum” to begin. Note: Available curriculums will vary based on Arch/Diocese customization as well as the participation category you selected when registering for your account.

To view other Optional Trainings, click the yellow arrow and scroll through the list.

Step 3 (Optional): Print Certificate When you have reached the end of the training, click on your dashboard and find your completed training. Click “Download Certificate” to view and download your completion certificate.

www.CMGconnect.org Updated: 08/16/2018

Page 8: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

• Transportation o Be Smart – Drive Safe II video

English/Spanish o Church Transportation – Is It Necessary and Ministry Based? video

English/Spanish o 11 - 15 Passenger Van/Shuttle Policy

• Youth Ministry o Youth Ministry – Everything Matters and Everyone Has a Role video

English

• Parish Festivals o Safe and Successful Parish Festivals video

English

• School Safety o Defeating a Violent Intruder video

English o Getting Ready to Defeat a Violent Intruder video

English o School Top Safety Hazards eLearning video

English o Bloodborne Pathogens Training video

English/Spanish o Playground Safety video

English o Youth Camp Safety eLearning video

English o Anti-Bullying Training Series

• Anti-Bullying Adult Training video o Bullying Binder

• That’s Really Not Okay (Elementary School) video o Lesson Plans

• Stand Up! (Middle School) video New • Will You Do What’s Right? (High School) video

The Leader in Providing Online Risk Management Training to the Catholic Church

Page 9: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

• Safety

o Fire Safety video English/Spanish/French

o Preventing Slips, Trips, and Falls video English/Spanish/French

o Preventative Maintenance video English/Spanish/French

• Cyber Safety o Malware and Phishing eLearning video o Church Cyber Series Coming Soon!

• Pastoral Administration o Best Practices of the Church: HR Management video

English o Facilities Usage and Management video

English o Financial Management and Cash Handling video

English o Sexual Harassment in the Church video Coming Soon! o Clergy Code of Conduct video Coming Soon!

Page 10: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

Transportation Best Practices

Page 11: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

Diocese of Lafayette, IN Transportation Best Practices Defensive Driving and

11-15 (including driver) Passenger Van, Bus, and Shuttle Use

Q – Can employee or volunteer drivers be used in our school or church programs? A – When appropriate, employees and volunteers can be asked to drive on Church business. Often,

employee and volunteer drivers are important in allowing the Church to fulfill its ministries.

Q – What resources are available to help in determining when employee or volunteer drivers should be used?

A – Catholic Mutual has developed an online training, Church Transportation: Is It Necessary And Ministry-Based? that should be viewed by all Church and school personnel involved in the arrangement of transportation. This training can be accessed under the Driving Administrator Curriculum on www.CMGconnect.org.

Q – What can we do to make sure our employee and volunteer drivers are properly trained? A – Employee and volunteer drivers should take Catholic Mutual’s defensive driving course,

Be Smart – Drive Safe. This 18 minute training program educates drivers to avoid the seven most common causes of accidents. In addition, each driver completes a short questionnaire to verify they have a valid driver’s license and an acceptable driving record. Attached is instructions to access the Be Smart – Drive Safe program.

Q - Is it acceptable to use an 11 – 15 (including driver) passenger van to transport passengers? A – No. As early as 2001, the National Highway Traffic Safety Administration issued warnings on the

serious rollover potential of these types of vans. This led to the federal prohibition of the sale or leasing of these vans to schools by authorized dealerships.

So what should be used?

• A school bus or a Multifunction School Activity Bus (MFSAB). • A mini-van or a SUV that has a total capacity of no more than 8 people. • Vehicles that have a rated capacity of 16 or more passengers, such as shuttle buses,

must comply with the same safety standards as a multifunction school activity bus. • Simply removing the seats to reduce the occupant capacity of the vans is not allowed. • An 11-15 passenger van can be converted for use as a maintenance or cargo van by

permanent removal of the seats.

To verify that locations are not utilizing a non-conforming 11 – 15 (including driver) passenger van, bus, or shuttle, Catholic Mutual Group has a short “read only” training which can be taken annually at CMG Connect under the Driving Administrator Curriculum.

Page 12: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

Defensive Driving Training

Getting Started: 1. Go to https://cmgconnect.org/

2. Locate your Arch/Diocese from the “Find Your Diocese” drop-down list. Once

selected, click “Go” to bring you to your specific landing page.

3. Create a new account by completing all the boxes under “Register for a New Account.” This includes address, primary parish, and how you participate at your parish or school.

4. Under the Affiliation tab, select the location with which you will be a primary

driver. In the I participate as a/an: section, choose your category. If you have questions please contact your parish/school coordinator.

5. Your main learning dashboard will show you all of the requirements and

optional training curriculums that have been customized for your particular role within the Diocese.

6. Click Start Curriculum for Defensive Driving Curriculum.

7. Once training is completed, you can access your completion certificate by returning to the training dashboard and clicking Download Certificate.

For more information, please use your FAQ or Support tab at the top of the screen.

Page 13: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

• Locate your Arch/Diocese from the drop-down list. Once it is selected, click GO to be brought to your landing page. (sample below)

• You will progress through ALL three account creation screens before your registration is complete.

• Select your participation category.

• On your main dashboard, locate the Defensive Driving training under the ‘Required Training Curriculums’ heading then click Start Curriculum.

• Watch videos all the way to the end— when the video is completely finished, the page will show as ‘Done’ and automatically progress to the next page of training.

• You can download and print your certificate when finished.

https://CMGconnect.org/

To create a new account, complete the three pages under

“Register for a New Account” This includes basic account information, personal, and

affiliation.

Complete ALL required boxes.

Page 14: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

Diocese of Lafayette, IN Use of 11-15 (including driver) Vans is Prohibited

11-15 (including driver) passenger vans should either be replaced with a school bus or a Multifunction School Activity Bus (MFSAB). A MFSAB is a vehicle which complies with the Federal Motor Vehicle Safety Standards (FMVSS) applicable to school buses for crash survivability and mirrors.

If a MFSAB is used, the vehicle must meet the following four FMVSS:

FMVSS 111 – Fulfills the safety requirement for the rear-view and cross-view visibility. FMVSS 220 – Establishes requirements for the school bus body structure in rollover accidents. FMVSS 221 – Regulates the strength of body panel joints in school buses. FMVSS 222 – Establishes occupant protection requirements for school bus passenger seating and barriers.

Removal of seats from a vehicle designed to transport 11-15 passengers to make the vehicle a 10 or less passenger vehicle is not allowed. Additionally, shuttle buses that do not meet the above listed Federal Motor Vehicle Safety Standards (FMVSS) for a MFSAB are not allowed.

Mini-vans may be used to transport children or adults. A mini-van is defined as a passenger vehicle designed to transport no more than 8 total occupants.

While the use of 11-15 (including driver) passenger vans is prohibited to transport people, the vehicles can be used for cargo hauling only if all but the two front seats are removed.

If you have questions whether or not your vehicle would be in compliance, please

contact the Risk Management Department at 1-800-228-6108.

Page 15: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

Parish Events Guidelines

Page 16: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

Diocese of Lafayette, IN Third-Party Special Event and Parish-Sponsored Event Reference Guide

This guide was prepared based on questions received from the parishes and schools in the Diocese of Lafayette in Indiana. Please keep in mind, not all events are alike; if you have questions specific to your event, please contact your member services representative at Catholic Mutual Group.

1. What is Event coverage?

Event coverage is liability insurance that extends to the event in the amount of $1,000,000. Coverage extends to the third-party (in third-party events), the parish/location, and the Diocese. It can be used for both Third-Party Special Events and Parish-Sponsored Events. 2. What is the difference between Third-Party Special Event coverage and Parish-

Sponsored Event coverage?

Events hosted by unaffiliated (non-parish) organizations or individuals using the parish’s facilities are referred to as a Third-Party Special Event. Examples include:

Wedding Receptions | Flu Shot Clinic hosted by CVS | Wedding or Baby Showers

Holiday Parties hosted by private corporations | Graduation Parties Knights of Columbus Fish Fries

Events hosted by the parish, or an affiliated parish ministry, which are typically social in nature and open to the public are considered a Parish-Sponsored Event. It can be held either on or off parish grounds. Examples include:

School Fundraiser | Festivals/Bazaars | 5K Walk/Run | Craft Fairs 3. The Third-Party Special Event application indicates coverage is provided by

Nationwide Mutual Insurance Company. The Parish-Sponsored Event application lists K&K Insurance. Who is K&K?

Coverage for both programs is provided by Nationwide. K&K is the administrator for both programs. K&K is one of the largest managing General Underwriters in the United States and is recognized as the leading provider of leisure and entertainment insurance products. They administer the event programs on Nationwide’s behalf. Catholic Mutual works on your behalf to secure coverage for your events by submitting the application to K&K for review/approval. We serve as your point of contact by providing assistance when K&K needs additional information and relaying the quote back to your parish or the Diocese.

Page 17: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

4. How do I know if my Parish-Sponsored Event requires an application?

If the answer to any of these questions is yes, an application for Parish-Sponsored Event coverage is required.

o Is it open to the public? o Will alcohol be sold? o Will there be activities such as bounce houses, obstacle courses, carnival rides,

dunk tanks, etc.? o Will there be fireworks?

5. Where do I submit the application? How do I make the payment?

For Third-Party Special Events, please complete the Third-Party Special Event application. This application is a one-page document that displays “DIOCESE OF LAFAYETTE, INDIANA – 847” at the top of the form. The completed application can be emailed to [email protected]; faxed to (402)551-2943; or mailed to:

CATHOLIC MUTUAL GROUP 10843 OLD MILL ROAD OMAHA, NE 68154

*Important to note: Catholic Mutual can only accept payments from the Diocese/parish. Payment received from a third party/event host, along with the application, will be returned. The Parish-Sponsored Event application is a 5-page document that displays “K&K Insurance Group, Inc.” in the upper left corner. The liquor liability form and/or the parade section of the application will only need to be completed if alcohol will be sold and/or there will be a parade. Please email the Parish-Sponsored Event application to your Member Services Representative – Evelyn Melhorn at [email protected] or fax to (402)551-2943. After coverage is quoted and accepted, Catholic Mutual will invoice the parish. Please remit invoice stub along with the payment. *Applications for both types of events must be received by Catholic Mutual at least 15 days prior to the event to allow time for processing.

Page 18: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

Additional Documentation for Parish-Sponsored Event Application

6. Bounce House/Inflatables

If the event will have inflatables or bounce houses, the following information needs to be included with the initial application for review by K&K. The additional charge is based on the number and type of inflatables being used. Submitting this information, alongside the event insurance application, will prevent delays in receiving the quote.

o Certificate of Insurance from the bounce house company that names the parish and the Diocese as additional insured

o Pictures of the inflatables (can be requested from the bounce house company or found online)

o Dimensions of the inflatables o Completed K&K Inflatable Guidelines

7. Dunk Tank

If the event will have a dunk tank, please submit the completed K&K Dunk Tank Guidelines along with the event insurance application to prevent delays in receiving the quote. 8. 5K Walk/Run

If the event involves a race, K&K will need the following information: o Route (map) of the race. o Confirmation if the city will be blocking off streets along the route o Participant waiver o Estimated number of participants

9. Selling of Alcohol

If alcohol will be sold at the event, please submit the Liquor Liability Form. 10. Food Vendors

Food vendors should also provide a certificate of insurance that names the parish and the Diocese as additional insured. They too should sign the Facility Usage/Indemnity Agreement.

Page 19: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

Additional Questions and Examples

11. How do I know if the event is Parish-Sponsored?

In general, a group which is unable to answer the following questions in the affirmative would not be considered parish-sponsored:

o Does the parish have full control over the group or function? o Do any costs or fees associated with the function flow through parish accounts? o Is the function or group open to all parish members? o Is the purpose of the function or group to facilitate learning, raise revenue for the

parish or provide a social service on behalf of the parish? o Is the teacher or leader of the group a parish volunteer or employee?

12. Are there events that do not require an application for additional coverage?

Most definitely! Events pertaining to a sacrament and events held as part of an affiliated ministry of the church do not require the additional event coverage to be secured. These events are typically attended by just parishioners and their guests. Examples include:

Funeral luncheon | Pancake breakfast after mass | Baptismal celebration Parish youth group dinners | Mother/Daughter breakfast

13. Is there an alternative to buying Third-Party Special Event coverage for

unaffiliated/third-party events?

Yes, the event host can provide a certificate of insurance that names the parish and the Diocese as an additional insured. Refer to CMG’s “CARES” document, “How do I know if my parish has been named as an “Additional Insured?” for an example of a certificate. The Facility Usage/Indemnity Agreement should also be signed. 14. Knights of Columbus; Boy Scouts/Girl Scouts

Often times, these groups have their own general liability insurance. If that is the case, when these groups are using the parish facility, they only need to provide a certificate of insurance that names the parish and the Diocese as additional insured. The Facility Usage/Indemnity Agreement should also be signed. If they cannot provide a certificate of insurance, they will need to apply for Third-Party Special Event coverage.

Page 20: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

15. Instead of requesting multiple certificates of insurance throughout the year, can one certificate be used for the entire year for a specific group (Knights of Columbus, for example)?

If there will be multiple events by the same host throughout the year, it is acceptable to collect one certificate for the entire year. This certificate must not only name the parish and the Diocese as additional insured, it must also state that the additional insured status is for the term of the certificate. Keep in mind, when the term expires, you must collect a new certificate. The Facility Usage/Indemnity Agreement can be in the same format, such that the agreement applies for the term of the certificate, and a new agreement must be signed each year. 16. Hayrack Rides

Hayrack rides are considered a “high risk” activity and are not eligible for coverage through K&K. If you plan to have a hayrack ride at your event, you MUST notify the Chancery Office. 17. Student Ministry Events

These events are typically limited to only the ministry group and not open to the public. When that is the case, a Parish-Sponsored Event coverage application is not required. If the activity is off-site, consent waivers must be completed for each participant. If travel is involved, please contact your Loss Control Representative – Ken Freudenburg at [email protected], to ensure the proper safety guidelines are followed (vehicles, drivers, etc.). 18. What if my Parish-Sponsored Event is being held off premises?

Additional event coverage may be required for Parish-Sponsored Events that are held off premises. As with onsite events, if the event meets the criteria of question 5, obtaining the Parish-Sponsored Event coverage is required. The venue for your event may also request a certificate of insurance verifying you have coverage. Please send this request to your Member Services Support Specialist – Linette Johnston at [email protected] . If the facility requests to be named as an additional insured, please also send her a copy of the rental agreement/contract. 19. What if my parish is co-hosting the event with another Diocesan location?

Assuming both parishes are in the Diocese and further assuming there are no other factors that require the need for Parish-Sponsored Event coverage (open to the public, using inflatable devices, selling alcohol, etc.), outside coverage is not needed. All parishes/schools in the Diocese of Lafayette in Indiana are covered under the same master certificate which protects the Bishop, priests, parishes, schools, employees, etc. If the parishes are hosting an event open to the public (example would be an Octoberfest celebration), the Parish-Sponsored Event coverage must be secured. Both parishes have the responsibility to ensure the event’s planning committee appoints someone to complete the parish-sponsored event application.

Page 21: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

Diocese of Lafayette, IN Parish Festival Guidelines

Q – Why is it important to have risk management procedures and practices in place for our parish festivals and other large events?

A – Festivals and other large-scale events that go above and beyond the daily ministries of the Catholic Church create unique liability exposures. The Church is legally liable and ethically responsible for accidents that happen as a result of any involvement and sponsorship in these types of events. It is vital that churches and schools develop a “best practices” approach for any parish- sponsored event. Not only will this approach provide better assurance for the safety of everyone involved, it will also reduce the liability exposure associated with these types of large events.

Q – What resources are available to successfully manage our parish festival or other large events?

A – Catholic Mutual offers Safe & Successful Parish Festivals online training which you can access by logging into CMG Connect and accessing the Parish Festival Curriculum.

By being aware of the “best practices” safety checklist and understanding the detailed information available in the Guidelines for Parish Festivals, you will be better prepared to ensure a safer event and reduce or eliminate common claims associated with these types of events. The Guidelines for Parish Festivals can be found on CMG Connect under Resources at the top of the page.

Page 22: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

Parish Festival Guidelines - Risk Management Best Practices

Checklist • Supervision

- There is a designated Festival Chairperson (overseen by staff person at parish/school) - There is a designated Supervisor for each operational area of festival (overseen by festival chairperson) - There is designated Safety Coordinator to ensure all safety recommendations are met (overseen by Chairperson) • Vendors

- Vendor contracts/agreements have been reviewed by Arch/Diocese or CMG prior to signing - Vendor Hold Harmless/Indemnity Agreement has been obtained by each vendor (i.e. ride, game, food, security

vendors) - Certificates of Insurance have been obtained from vendor with parish Arch/Diocese named as additional insured • Transportation

- Driving duties have been limited to a select number of properly screened individuals - Drivers have taken “Be Smart - Drive Safe” online defensive driving course - Chairperson and Supervisors have taken Church Transportation - Is It Necessary and Ministry-Based? • Volunteers

- Are 18 years of age or older OR supervised by adult with parent permission - Have been selected and matched to tasks according to training and/or skills - Have a clear understanding of duties and risks associated with the assigned task. - Have been provided with personal protective equipment, if needed • Premises Safety

- Electrical cords and hoses have been rerouted, taped down or covered - Adequate lighting has been provided - Tent stakes and ropes have been secured - Alternate plans are in place for inclement weather - Emergency response procedures/evacuation plans have been developed - Adequate number of trained security guards have been hired • Parking

- Valet parking will not be allowed - There is adequate lighting in parking lots - Adequate space for pedestrian traffic has been provided through parking lots - Adequate space will be made available for emergency vehicles • Medical Services

- There is a First Aid station and supplies available - An Automated External Defibrillator (AED) will be readily accessible - Local police and hospitals have been notified about upcoming event - Hand washing stations are provided • Food

- Appropriate food temperatures will be maintained - Employees and volunteers have been informed of food-borne illness best practices • Alcohol

- Meet all State and local liquor licensing requirements - Identification checkpoints are in place - Colored bracelets will be provided for legal age individuals wishing to consume alcohol - Trained bartenders will be used - Alternate transportation will be provided for intoxicated patrons • Money/Cash Handling

- Background and credit checks will be completed on individuals working with money - Tamper-proof bags will be utilized - Cash will be regularly collected from stands, alternating times and routes - Three or more individuals will be involved in collecting cash - Money will be counted by two or more people - Cash will be kept in a locked safe and guarded by security - Consideration has been given to using a ticket system

Page 23: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

• Activities/Equipment

- Festival activities will not include any of the following: hot air/tethered balloons; helicopter rides; ATV rides/speed contest; climbing contests; gambling or liquor (when not approved by state statutes); bungee jumping; dunking booths involving individuals 21 years of age and under; or archery/firearms

- Homemade equipment (i.e. gas grills, dunking booths, and miniature motorized vehicles) and other similar devices will not be utilized

- All activities for the festival have been approved by the Arch/Diocese and/or Catholic Mutual Group

• Claim Procedure - Accident report forms on hand - Staff is aware of claim reporting procedures

Page 24: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

Facility Security Best Practices

Page 25: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

Diocese of Lafayette, IN Facility Security Best Practices

Q – Why is it important to have a security policy in place? A – Having unsecured schools, churches, parish halls, and offices provides free

and unrestricted access to your buildings and their contents and could expose your facilities to theft and vandalism. It could also expose those visiting or working there to possible injury due to unwelcomed intruders.

Q – Is it expensive to provide for a safe and secure environment in our schools, churches

and offices? A – No. By developing a simple written policy for each of your buildings, you

can make them safe and secure.

Catholic Mutual Group offers a variety of maintenance and security information on CMG Connect.

By following the items in the below checklist, you can easily, and with little expense, provide sound security measures for the protection of property and people.

CHECKLIST

• Schools A written security policy is in place and the staff and parents have

been educated on the policy. Visitor reporting procedures are in place. All secondary doors are secured against entry and all visitors are directed to a

single, monitored, entrance. (Monitoring of the school entrance must be by visual means, electronic or video monitor, or with remote buzzer to unlock the door.)

All offices, storage rooms, janitor closets, and unoccupied rooms are kept locked.

• Church

Operational hours for when the church is unlocked are set. At the end of the day, all church doors are locked against entry until the next day.

All doors inside the church are locked to restrict access to authorized staff only. A Safety and Security Committee is active in the parish. Ushers and greeters are trained in Security Protocol.

Page 26: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

• Office All parish records are kept in a secure location. Parish Office hours of operation are posted and followed.

• General Measures

All landscaping is trimmed to eliminate hiding places for potential intruders. The key control policy is in place and strictly followed. All interior and exterior doors are checked daily for security. Emergency procedures are in place and all staff and volunteers are

provided an orientation on the policy.

Catholic Mutual has teamed with Overwatch Security Consultants in the Safe Parish Initiative to prepare the Catholic Church for the future by mitigating current risks.

Page 27: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

Youth Ministry Best Practices

Page 28: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

Diocese of Lafayette, IN Youth Ministry Best Practices

Q - Why is risk management an important component of youth ministry? A - Often, the danger and liability exposures from youth ministry activities are not fully

understood until an accident occurs. Best Practices will help ensure the safety of all participants.

Q - Is it difficult to implement necessary risk management procedures?

A - No. Catholic Mutual has completed an online training module and extensive

supportive information to assist youth ministers, leaders and chaperones. This can be accessed on CMG Connect.

Page 29: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

Diocese of Lafayette, IN Youth Ministry Best Practices

Activity Event Dates and/or Training of Event Locations

Please ensure all questions have been reviewed and a response indicated.

Is the activity safe and approved? Comments:

What type of transportation is being utilized? Comments:

*Note: 11-15 (including driver) passenger vehicles cannot be used unless they meet school bus safety standards.

If drivers are employees or volunteers, have Diocesan Driver screening

requirements been met? Comments:

* Note: Motor vehicle record checks are always recommended.

Have all staff and volunteer drivers completed the Defensive Driving Curriculum on CMG Connect? Comments:

Have all leaders and chaperones completed appropriate safe environment training and undergone successful background checks? Comments:

Are the adult leaders and chaperones-to-youth ratio adequate for the

activity? Comments:

Page 30: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

Parish Nurse/Health Ministry Best Practices

Page 31: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

Diocese of Lafayette, IN Parish Nurse/Health Ministry Best Practices

Q – Who can be a Parish Nurse and what do they do? A - A Parish nurse’s role focuses on personal health counseling, health education,

referrals, wellness promotions, advocacy and the integration of faith and healing. A parish nurse can be a paid employee or volunteer of the parish. A parish nurse can also be contracted through a local healthcare institution.

Q – Does starting a parish nurse/health ministry program bring additional risk to

our parish’s liability insurance program? A – Your exposure to loss increases anytime a new program is started within the

parish. However, if parish nurse programs adhere to the best practice guidelines and do not perform any “hands on” type nursing activities, your increased exposure is minimal.

Q – What procedures must be in place before starting a parish nurse/health ministry

program at my parish? A - By being aware of and following the “best practices” for parish nurse/health ministry

programs and understanding the detailed information available in the Catholic Mutual Guidelines for Parish Nurse/Health Ministry Programs, you will be better prepared to provide a well-run, effective program at your parish. Further information can be obtained on CMG Connect.

• Qualifications

Graduate of an accredited school or college of nursing Currently licensed as a professional registered nurse (RN) 3 years or more of nursing experience in a clinical setting Possession of a valid driver’s license Credential and background check conducted

• Parish Nurse Program Partnered with Healthcare Institution Healthcare Institution Hold Harmless Indemnity Agreement completed Certificate of Insurance obtained from Healthcare Institution naming the

parish and Arch/Diocese as additional insured

Page 32: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

• Transportation Verified minimum auto liability limits of $100,000 per person/$300,000 per

accident Completed a motor vehicle record check (MVR) Has taken Be Smart – Drive Safe online defensive driving curriculum Has taken Church Transportation – Is It Necessary and Ministry-Based?

• Professional Boundaries

Parish nurse is aware he/she cannot provide medical diagnosis, only referrals to physician or other healthcare provider as needed.

Parish nurse is aware he/she cannot dispense medications Parish nurse is aware to report abuse involving a minor or vulnerable

adult to the appropriate governmental agency Parish nurse is aware to keep confidential records in locked cabinet in

accordance with HIPAA

Page 33: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

Volunteer Administration Best Practices

Page 34: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

Diocese of Lafayette, IN Volunteer Administration Best Practices

Q – Can volunteers be used as part of Church ministries? A – Volunteers are an important aspect of Catholic Church ministries. When

appropriate, volunteers should be used in assisting with the Church’s mission.

Q – What can be done to ensure that volunteers are safe and volunteer activities

do not create unnecessary risk for the Church? A – Catholic Mutual Group offers a variety of volunteer information which can be

accessed on CMG Connect.

Volunteer administration best practices are available to assist in the management of volunteers. Available resources include a brochure designed for volunteers, the Volunteer Quick Guide and a complete Volunteer Risk Management Manual. To get you started in successfully managing your volunteer program, consult the checklist below.

CHECKLIST

• Selection Background check (as needed for Safe Environment compliance) has been completed Safe Environment training has been done

• Volunteer Assignment Appropriate age for volunteer position has been verified Volunteers meet qualifications of the position Volunteers have thorough understanding of what tasks are to be completed Parental permission has been obtained for volunteers under 18 Appropriate age for volunteer position has been verified Volunteers meet qualifications of the position Volunteers have thorough understanding of what tasks are to be completed Parental permission has been obtained for volunteers under 18

• Volunteer Orientation Volunteers clearly understand duties Supervision is in place Volunteers have been trained on the proper use of equipment needed for the position Volunteers have been given personal protective equipment

(PPE) required to perform the task Volunteers know what to do in case of injury Volunteers have been given the Volunteers and the Catholic Church brochure

Page 35: Risk Management Best Practices with Supporting Documents · 2019-09-20 · Risk Management Best Practices ... • Training curriculums have been assigned based on your participation

• Volunteer Drivers Have completed Be Smart – Drive Safe training Are a minimum 21 years of age or older Possess a valid driver’s license and current license and vehicle registration Have appropriate insurance requirements for vehicle in place ($100,000/$300,000) Have undergone a Motor Vehicle Record Check (MVR) Have been made aware that NO cell phones or other hand-held

electronic devices can be used while driving