The selection of an agent to represent you in the purchase of your home is a critical

decision in the process. We hope that this booklet will help you get to know us better and will provide you information about our

philosophies and qualifications to represent you

(206) 650-5740 (206) 719-8979

www.rippeteau.com jerry@rippeteau.com

OUR MISSION STATEMENT

While holding ourselves to the highest professional and ethical standards,

we will strive to help our clients make prudent real estate decisions and, in the process, prove worthy of their trust and friendship so that

we may become long term friends and trusted advisors.

Our business is built by people like yourself and taking care of you and your family, friends and associates. Most people spend the majority of their time and resources prospecting for new business—things like: cold calling, door knocking, advertising, direct mail, etc. We don’t do any of that. We devote ourselves to service the needs of our clients before, during and after each transaction. All we ask is that you refer us to people of comparable quality to yourself, who are thinking of the type of service we provide and who would appreciate the personal level of attention that we give. You see, as long as you keep referring us, we don’t have to go out prospecting like everyone else, and we can do an even better job working for you! So, when you come across these people, just give us a call with their name and address and we will be happy to follow up and take care of them for you.

We value your business and referrals and thank you for your continued support.

Double Commitment… Jerry and Debbie join their forces and formidable talents to double the commitment to their clients. They understand the need for customer satisfaction and professionalism. It is this commitment to service that makes them such a valuable asset to their clients. Working together ensures that all their clients receive the service they deserve and become their Customers For Life. Count on them to service all your real estate needs! Voted Best in Client Satisfaction by Five Star Professional Group in 2004, 2005, 2006, 2007, 2008, 2010, 2011 and 2012!

Jerry and Debbie Jerry Rippeteau, CRS, ABR Managing Broker

Real Estate practice since 1990

CRS: Certified Residential Specialist and Council Member

CRS Washington State Chapter President 2007

CRS National Board of Director 2013

Voted CRS of the Year Award 2007

ABR: Accredited Buyers Representative

WR: Washington Realtors, Director 2008, 2009, 2010, 2011, 2012

13 years in construction

Sports coach of children—baseball, basketball and soccer

Former President and current member of Northwest Business Alliance referral group

Enjoys skiing and golfing with his wife and 3 boys! Jerry always places his client’s interests first. It’s what he’s all about. He is sensitive to the needs of everyone he works with—he listens—he cares—he educates. He represents all of his clients with honesty and integrity. These qualities are what make Jerry’s clients his Advocates for Life.

Debbie Allen Rippeteau, CRS, ABR Broker

Banking Industry over 10 years

Title and Escrow Manager for over 10 years

Real Estate practice since 2002

ABR: Accredited Buyers Representative

CRS: Certified Residential Specialist

Current member of Le Tips business referral group

Enjoys triathlons, biking, skiing and golfing with her family

WCR: Women’s Council of Realtors, Seattle Chapter President 2010, 2011

WCR: Women’s Council of Realtors, Washington State Governor 2012

WCR: Women’s Council of Realtors, Washington State President Elect 2013

WR: Washington Realtors, Director 2009, 2010, 2011, 2012

ASP: Accredited Staging Professional 2010 Debbie draws upon her experience to provide her clients with in-depth knowledge of the Northwest lending and real estate industries. She understands the need for customer satisfaction and prides herself in providing quality service to each of her clients.

Client Coordinator Jeanyne Quanz (425) 820-5151 Jeanyne brings many years of administrative experience to our team. From assistant to the CEO of a major bank to financial manager of 3 veterinary clinics—Jeanyne has a wide spectrum of experience to add to our team. Her knowledge allows us to work comfortably together as a team to make certain you receive the client care you deserve. She has two children and 3 grandchildren, is a Northwest native (actually raised on the Eastside!) and an avid golfer. She and her husband live in Redmond.

The Rest Of The Team

Mortgage Banker/Broker Kevin Smith (206) 389-1100 Kevin.Smith@wellsfargo.com My team and I are dedicated to providing you with top customer service and assistance in finding the personalized solution that best meets your home buying or refinancing needs. My degree in finance and an extensive product line with a variety of flexible financing option allows you to take advantage of all the home financing solutions available on the market. In addition, I offer:

A loan consultation to insure you select the best financing.

Weekly status reports to keep you up-to-date on your home loan.

Many lending choices.

Follow up and assistance after your loan has closed.

Working for you the way you wish: in person, by phone, fax and/or e-mail. After your loan settlement, our service still continues. Call now and let me show you how I’m more than just a loan officer—I’m a personal Home Mortgage Consultant.

There is no one individual who can do it all. Team work gets the job done and done right! Together we strive to make each transaction as smooth as possible by utilizing

the best people in their fields and always keeping the best interest of our clients our top priority.

Jerry & Debbie Rippeteau, CRS, ABR, Broker

“We made the decision and commitment to become educated and knowledgeable at our profession. You are the beneficiary of this decision, as it should be, because you have the right to

expect expert representation.”

Some Realtors opted to go beyond the basic salesperson’s license and take advanced education and training to obtain their broker license. This assures you that your Realtor is committed to their profession and takes the steps necessary to improve their expertise. You might say having a brokers license in real estate is like having a BA in education.

Managing Broker

Less than 5% of all Realtors nationwide have the prestigious Certified Residential Specialist Designation. Maximum standards of experience and education are required to obtain this designation. Working with a Realtor who holds this designation assures you that you are working with a person of experience, expertise and knowledge. A person who gets results. A CRS to real estate is like an MBA to education.

The Accredited Buyer Representative designation is the benchmark of excellence in buyer representation. This coveted designation is awarded to real estate practitioners by the Real Estate Buyer’s Agent Council of the National Association of REALTORS who meet the specified educational and practical experience criteria.

Not all real estate agent are Realtors. Realtors are due paying members of the National, State and Local Board of Realtors. They are subject to a Standard of Practice and a Code of Ethics. Only Realtors may hold the designation outlined below. You can be sure when you use a Realtor, you are dealing with a person of integrity. Look for the R logo on their business card.

I’ve bought 8 houses and sold 7 in the last 20 years. Jerry helped me buy and sell the houses in Washington. he is the most knowledgeable and

understanding agent that I’ve worked with. There should be more Jerrys!

Ira Scott 2004

14028—93rd Ave NE—Bothell You guys were great! Thanks for all the effort you put into selling our home and helping us find a super place. You made the whole adventure a good experience! Doug and Dana Jacobson 2003

We received excellent service and the Rippeteau’s made sure that every issue we

had was addressed. They took time and energy to go well beyond what an agent is

responsible for and made locating our new home possible. Jerry’s knowledge of the area and how to get things done quickly

were invaluable. Wayne and Brenda Gill

I would never have bought a house without the Rippeteau’s expertise. They are the absolute best and were throughout the entire process. I now consider them a friend. Patsy Shetley—Seattle

15649—129th Ct SE—Renton Being the first time as buyers we didn’t know what to expect. Their service was excellent,

well above and beyond. We were moving from VA and from start to finish you were great and

we can’t thank you enough. Tom and Shelley Connelie 2009

20028—127th Lane SE—Kent Jerry and Debbie are awesome! They are always available to us for whatever we need—wish all agents were like that! Steve and Stacy McBride 2003

23117—39th Ave SE—Bothell Jerry and Debbie’s service was impressive

and professional. Best marketing plan and presentation from all realtors interviewed.

great communication and Jerry stayed on top of it with attention to detail. Larry and Judith Nicholas 2006

12207 NE 162nd—Bothell The service we received was excellent. We were new to home buying but the Rippeteau’s took us be the hand and made it a very simple process. Thank you for everything! Ben and Stacy Spain 2003

6904—133rd Ct NE—Redmond The service I received was excellent! It was a pleasure working with Jerry and Debbie. Pamela Spence 2011

15631 NE 107th Ct—Redmond Great contact, great follow-up. Answers for all questions and lots of information. Experience was wonderful. John and Diane Geragotelis 2011

Harbor Ave—Seattle Professional and helpful. Thank you both for all your hard work. estate! We would, in-deed, refer them you to friends and family. Dr. Sellen 2012

8436—169th Pl NE—Kenmore Wonderful! Very attentive! We appreciated the updates throughout the home buying process. We felt cared for and appreciated. Brian and Amy Stewart 2010

11809 NE 155th St—Bothell Jerry and Debbie were very helpful.

We couldn’t have done it without them. Louis and Holly Chan 2012

515 N 70th —Seattle Highly professional with great follow-up to all of our questions and needs along the way. Thank you Thank you! Randy Busch 2012

2512 4th—Seattle Platinum—A+ - Supreme Service! Jerry and Debbie are the best. They have guided us through 2 sales. They saved us time and money. Don Campbell 2012

12428—12th Ave SE—Everett Amazing! The process was truly easy to understand as you guys were there the entire process. Thank you again for making this possible. Paul and Jennifer Pham 2012

Our Guarantees:

We believe that every person contemplating buying or selling a home needs to be assured that when they hire an agent to represent them — the client’s interests will always be first. Therefore, we guarantee that our services will meet your expectations and that your interest will always come first. It takes a strong belief for anyone to guarantee their service in writing. We are totally committed to providing ‘World Class Service,’ and we want you to be assured that we will be Your Advocate during the entire process. We are totally committed to doing exactly what we tell you we will do … and we give you that commitment in writing. This is our way of letting you know that your interests are always first with us, and that we want to earn the privilege of becoming ‘Your Real Estate Advocates For Life.’

Let’s start at the beginning of the process …. Questions we will ask you at our first meeting:

SELECTING YOUR TEAM

Selecting your “Buyer’s Agent” … what questions do you have about this process?

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Selecting your lender and your loan program … what questions do you have about this process?

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Selecting your building inspector … what questions do you have about this process?

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Selecting your escrow officer … what questions do you have about this process?

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The Home Buying Process

STEP TWO:

Let’s Define Your Home Buying Wants and Needs

We need to make a list of your combined wants and needs … along with price range and location criteria

What price range are you most comfortable with?

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What locations are you most comfortable with?

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It is in your best interest that FIRST we talk about YOU …

Why are your considering moving?

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How do you feel about that?

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Where would you like to go?

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What are your concerns about this?

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What are your objectives in making this move?

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What experiences have you had with buying your home or selling a home in the past?

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What was positive about these experiences?

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What was unpleasant about these experiences?

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If you choose to buy a new home now, what experience do you want to have?

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What three things are most important to you?

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What are your major concerns about the process?

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What are you willing to do?

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What are you unwilling to do?

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What do you think you can afford to spend on a new home?

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HIGHEST PRICE YOU WOULD EXPECT _________________ MEDIUM PRICE YOU WOULD EXPECT __________________ LOWEST PRICE YOU WOULD EXPECT __________________

How did you determine these prices?

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What is the end result you hope to obtain?

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Assume it is six months from now … what would be perfect for you?

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jerry@rippeteau.com 206-650-5740 debbie@rippeteau.com 206-719-8979 Toll free 800-771-4995 Office 425-820-5151 Fax 425-821-9483 Website www.rippeteau.com

11411 NE 124th St, Suite 110 Kirkland, WA 98034

COACHING

We take our business serious. We

believe that we need to be the best we can and no one can continue to grow without a coach.

We’ve hired a professional life coach to help us keep on track and help keep us balanced. We don’t have the right to be average — we

are helping you make a BIG decision