7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 18

W A R R A N T Y

B O O K L E T

Space Heating

Register online at wwwrinnaicomau

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 28

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 38

Rinnai Heating Products Warranty

Warranty Terms

The benefits to the consumer given by this warranty are in addition to all other rights and

remedies of the consumer under a law in relation to the goods or services to which thewarranty relates

Our goods come with guarantees that cannot be excluded under the Australian ConsumerLaw You are entitled to a replacement or refund for a major failure and for compensationfor any other reasonably foreseeable loss or damage You are also entitled to have thegoods repaired or replaced if the goods fail to be of acceptable quality and the failure doesnot amount to a major failure Given installation and application is in accordance with the manufacturerrsquos specificationsand instructions as published at the date of installation Rinnai will repair or replace goods

free of charge in the event of defects arising from faulty materials andor workmanship inaccordance with the Warranty Terms in Table 1 Definitions Warranty Conditionsand Exclusions stated in this document Rinnai is responsible for reasonable costs associated with legitimate warranty claimsincluding call-out of an authorised Rinnai service provider to inspect the faulty product

Rinnai is not responsible for

(a) costs for tradespeople that are not authorised Rinnai service providers or

(b) any costs including call-out costs for an authorised Rinnai service provider associatedwith a product which is determined upon inspection not to be covered by this

warranty

The consumer will be reimbursed by Rinnai for any reasonable costs associated with making

a legitimate warranty claim against Rinnai which are not otherwise specified above

Enquiries relating to Warranty claims for Rinnai products or services must be made by

contacting Rinnai Australia Contact details are on the back of this document

Rinnai Heating Warranty 03

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 48

TABLE 1

Rinnai Heating

Products

Flued HeatersDecorative LogFire

Portable RadiantPortableConvector

2001

Aspiration

Energysaverreg

Re1047298ection

RHFE752FTR

RHFE-950ETR

Royale

Slimfire 25

Slimfire 252

Spectrum

Symmetry

SapphireUltima II

RF800

RF1200

RF1800

Titan 151

Granada 252

Glowray 480

Cosyglow 650

Econoheat 850

Avenger 25

Avenger 25Plus

Capella 18

Capella 18Plus

Dynamo 15

Enduro 13

D o m e s t i c U s e

Heat Exchanger 10 years pro rata (1) 10 years pro rata (1) 10 years pro rata (2) 10 years pro rata (3)

Fan 2 years 2 years 3 years 5 years

All other parts 1 year See below 3 years 5 years

Free Labour 1 year 2 years 3 years 5 years

C o m m e r c i a

l U s e Heat Exchanger 1 year 1 year 1 year 1 year

Fan 1 year 1 year 1 year 1 year

All other parts 1 year 1 year 1 year 1 year

Free Labour 1 year 1 year 1 year 1 year

(1) Full replacement costs in the first year reducing 10 per year thereafter

(2) Full replacement costs in the first 3 years reducing 15 per year thereafter

(3) Full replacement costs in the first 5 years reducing 20 per year thereafter

Decorative Log Fire - Warranty All Other Parts

Firebox = 16 years

Gas Burner = 3 years Control Parts = 2 years

04 Rinnai Heating Warranty

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 58

Warranty Conditions

1 This warranty applies to products which are manufactured on or after the date ofpublication of this warranty but before the next date of publication of this warranty

2 For Flued heaters All terms of this warranty are effective from date of completion ofinstallation The attending service person reserves the right to verify this date byrequesting a proof of purchase or a copy of the certificate of compliance prior to thecommencement of any warranty work Where the date of completion of installation isnot known this warranty will commence two months after the date of manufacture

The date of manufacture is on the dataplate of the appliance

Note Certificates of compliance must be issued by the installer by law in all States

and Territories of Australia

3 For Portable heaters For portable heaters in lsquofixedrsquo (non-portable) installations theconditions for Flued heaters described in (1) above apply In all other instances allterms of this warranty are effective from date of purchase and the attending serviceperson reserves the right to verify this date by requesting a copy of the purchasereceipt prior to the commencement of any warranty work Where the date of purchaseis not known this warranty will commence two months after the date of manufacture

The date of manufacture is on the dataplate of the appliance

4 All Rinnai heating appliances must be installed commissioned serviced repaired andremoved in accordance with the manufacturers installation instructions current AS3000 AS 3500 and AS 5601 local regulations and municipal building codes bypersons authorised by local regulations to do so

5 All appliances must be operated and maintained in accordance with manufacturerrsquosoperating instructions

6 Any inspection service repair or replacement activities associated with warranty onRinnai products must be authorised by Rinnai Australia before commencement

Rinnai Heating Warranty 05

De1047297nitions

Domestic Use The warranty periods in Table 1 that are allocated under ldquoDomestic Userdquo are based on theheating requirements of a typical domestic dwelling

Commercial Use The warranty periods that are allocated under ldquoCommercial Userdquo are for applications otherthan domestic use and include premises such as commercial and industrial buildingshotels motels caravan parks cafes schools and sporting complexes but not limited tothese

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 68

06 Rinnai Heating Warranty

Warranty Exclusions

No warranties except those implied and that by law cannot be excluded are given byRinnai in respect of Goods supplied Where it is lawful to do so the liability of Rinnai for abreach of a condition or warranty is limited to the repair or replacement of the Goods thesupply of equivalent Goods the payment of the cost of repairing or replacing the Goodsor acquiring equivalent Goods as determined by Rinnai

The following exclusions may cause the warranty to become void and will result in a

service charge and costs of parts (if required)

1 Accidental damage and acts of God

2 Failure due to abuse or misuse improper maintenance failure to maintain or improperstorage

3 Failure due to incorrect or unauthorised installations

4 Failure or damage caused by alterations service or repair work carried out by personsother than Rinnai service persons or service agents

5 Where it is found that there is no fault with the appliance and the issue is related to

the installation or is due to the failure of electric or gas supplies

7 The warranty applies only to the components supplied by Rinnai It does not apply tocomponents supplied by others such as isolating valves electrical switches pipework electrical cables fuses and where applicable 1047298ue systems supplied by othersbut not limited to these

8 Where the appliance has not been sited in accordance with the installation instructionsor installed such that normal service access is diffi cult a service charge will apply If atthe discretion of the attending service person access is deemed dangerous servicewill be refused Any work required to gain reasonable access to the appliance will bechargeable by the attending service person (for example removal of cupboardsdoors walls or the use of special equipment to move components to 1047298oor level butnot limited to these)

9 Where a failed component is replaced under warranty the balance of the originalappliance warranty will remain effective The replacement part or appliance does not

carry a new warranty

10 Rinnai reserve the right to transfer functional components from defective appliancesif they are suitable

11 Rinnai reserve the right to have the installed product returned to the factory for

inspection

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 78

Proud of your Rinnai appliance installation

If you think that your Rinnai appliance installationis worthy of showcasing then why not send us a

photo or two All you need is a computer and a

digital camera

Once yoursquove selected the best shots

1 Go on-line at rinnaicomau2 Click the Promotions section

3 Click on the send us your photos iconand follow the prompts

Cheers

Rinnai Marketing Team

SEND US YOUR PHOTOS

Rinnai appliances like any benefit

from regular maintenance in order

to maximise ongoing performance

We recommend that our appliances

are serviced at least every 2 years to

minimise any potential down time

ensure safety of the product and ultimately

prolong the life span of the unit

To support this our highly experienced1st-Care Service Team are available to

assist with any of your ongoing service

and installation needs

Call 1st-Care on 1300 555 545 to make a booking

Need a Service

Rinnai Heating Warranty 07

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 88

RINNAI AUSTRALIA PTY LTDABN 74 005 138 769

100 Atlantic Drive

Keysborough VIC 3173

PO Box 460

Braeside Victoria 3195

National Help Line

Telephone 1300 555 545

Fax 1300 555 655

Cost of a local call higher from

mobile or public phonesAUGUST 2014

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 28

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 38

Rinnai Heating Products Warranty

Warranty Terms

The benefits to the consumer given by this warranty are in addition to all other rights and

remedies of the consumer under a law in relation to the goods or services to which thewarranty relates

Our goods come with guarantees that cannot be excluded under the Australian ConsumerLaw You are entitled to a replacement or refund for a major failure and for compensationfor any other reasonably foreseeable loss or damage You are also entitled to have thegoods repaired or replaced if the goods fail to be of acceptable quality and the failure doesnot amount to a major failure Given installation and application is in accordance with the manufacturerrsquos specificationsand instructions as published at the date of installation Rinnai will repair or replace goods

free of charge in the event of defects arising from faulty materials andor workmanship inaccordance with the Warranty Terms in Table 1 Definitions Warranty Conditionsand Exclusions stated in this document Rinnai is responsible for reasonable costs associated with legitimate warranty claimsincluding call-out of an authorised Rinnai service provider to inspect the faulty product

Rinnai is not responsible for

(a) costs for tradespeople that are not authorised Rinnai service providers or

(b) any costs including call-out costs for an authorised Rinnai service provider associatedwith a product which is determined upon inspection not to be covered by this

warranty

The consumer will be reimbursed by Rinnai for any reasonable costs associated with making

a legitimate warranty claim against Rinnai which are not otherwise specified above

Enquiries relating to Warranty claims for Rinnai products or services must be made by

contacting Rinnai Australia Contact details are on the back of this document

Rinnai Heating Warranty 03

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 48

TABLE 1

Rinnai Heating

Products

Flued HeatersDecorative LogFire

Portable RadiantPortableConvector

2001

Aspiration

Energysaverreg

Re1047298ection

RHFE752FTR

RHFE-950ETR

Royale

Slimfire 25

Slimfire 252

Spectrum

Symmetry

SapphireUltima II

RF800

RF1200

RF1800

Titan 151

Granada 252

Glowray 480

Cosyglow 650

Econoheat 850

Avenger 25

Avenger 25Plus

Capella 18

Capella 18Plus

Dynamo 15

Enduro 13

D o m e s t i c U s e

Heat Exchanger 10 years pro rata (1) 10 years pro rata (1) 10 years pro rata (2) 10 years pro rata (3)

Fan 2 years 2 years 3 years 5 years

All other parts 1 year See below 3 years 5 years

Free Labour 1 year 2 years 3 years 5 years

C o m m e r c i a

l U s e Heat Exchanger 1 year 1 year 1 year 1 year

Fan 1 year 1 year 1 year 1 year

All other parts 1 year 1 year 1 year 1 year

Free Labour 1 year 1 year 1 year 1 year

(1) Full replacement costs in the first year reducing 10 per year thereafter

(2) Full replacement costs in the first 3 years reducing 15 per year thereafter

(3) Full replacement costs in the first 5 years reducing 20 per year thereafter

Decorative Log Fire - Warranty All Other Parts

Firebox = 16 years

Gas Burner = 3 years Control Parts = 2 years

04 Rinnai Heating Warranty

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 58

Warranty Conditions

1 This warranty applies to products which are manufactured on or after the date ofpublication of this warranty but before the next date of publication of this warranty

2 For Flued heaters All terms of this warranty are effective from date of completion ofinstallation The attending service person reserves the right to verify this date byrequesting a proof of purchase or a copy of the certificate of compliance prior to thecommencement of any warranty work Where the date of completion of installation isnot known this warranty will commence two months after the date of manufacture

The date of manufacture is on the dataplate of the appliance

Note Certificates of compliance must be issued by the installer by law in all States

and Territories of Australia

3 For Portable heaters For portable heaters in lsquofixedrsquo (non-portable) installations theconditions for Flued heaters described in (1) above apply In all other instances allterms of this warranty are effective from date of purchase and the attending serviceperson reserves the right to verify this date by requesting a copy of the purchasereceipt prior to the commencement of any warranty work Where the date of purchaseis not known this warranty will commence two months after the date of manufacture

The date of manufacture is on the dataplate of the appliance

4 All Rinnai heating appliances must be installed commissioned serviced repaired andremoved in accordance with the manufacturers installation instructions current AS3000 AS 3500 and AS 5601 local regulations and municipal building codes bypersons authorised by local regulations to do so

5 All appliances must be operated and maintained in accordance with manufacturerrsquosoperating instructions

6 Any inspection service repair or replacement activities associated with warranty onRinnai products must be authorised by Rinnai Australia before commencement

Rinnai Heating Warranty 05

De1047297nitions

Domestic Use The warranty periods in Table 1 that are allocated under ldquoDomestic Userdquo are based on theheating requirements of a typical domestic dwelling

Commercial Use The warranty periods that are allocated under ldquoCommercial Userdquo are for applications otherthan domestic use and include premises such as commercial and industrial buildingshotels motels caravan parks cafes schools and sporting complexes but not limited tothese

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 68

06 Rinnai Heating Warranty

Warranty Exclusions

No warranties except those implied and that by law cannot be excluded are given byRinnai in respect of Goods supplied Where it is lawful to do so the liability of Rinnai for abreach of a condition or warranty is limited to the repair or replacement of the Goods thesupply of equivalent Goods the payment of the cost of repairing or replacing the Goodsor acquiring equivalent Goods as determined by Rinnai

The following exclusions may cause the warranty to become void and will result in a

service charge and costs of parts (if required)

1 Accidental damage and acts of God

2 Failure due to abuse or misuse improper maintenance failure to maintain or improperstorage

3 Failure due to incorrect or unauthorised installations

4 Failure or damage caused by alterations service or repair work carried out by personsother than Rinnai service persons or service agents

5 Where it is found that there is no fault with the appliance and the issue is related to

the installation or is due to the failure of electric or gas supplies

7 The warranty applies only to the components supplied by Rinnai It does not apply tocomponents supplied by others such as isolating valves electrical switches pipework electrical cables fuses and where applicable 1047298ue systems supplied by othersbut not limited to these

8 Where the appliance has not been sited in accordance with the installation instructionsor installed such that normal service access is diffi cult a service charge will apply If atthe discretion of the attending service person access is deemed dangerous servicewill be refused Any work required to gain reasonable access to the appliance will bechargeable by the attending service person (for example removal of cupboardsdoors walls or the use of special equipment to move components to 1047298oor level butnot limited to these)

9 Where a failed component is replaced under warranty the balance of the originalappliance warranty will remain effective The replacement part or appliance does not

carry a new warranty

10 Rinnai reserve the right to transfer functional components from defective appliancesif they are suitable

11 Rinnai reserve the right to have the installed product returned to the factory for

inspection

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 78

Proud of your Rinnai appliance installation

If you think that your Rinnai appliance installationis worthy of showcasing then why not send us a

photo or two All you need is a computer and a

digital camera

Once yoursquove selected the best shots

1 Go on-line at rinnaicomau2 Click the Promotions section

3 Click on the send us your photos iconand follow the prompts

Cheers

Rinnai Marketing Team

SEND US YOUR PHOTOS

Rinnai appliances like any benefit

from regular maintenance in order

to maximise ongoing performance

We recommend that our appliances

are serviced at least every 2 years to

minimise any potential down time

ensure safety of the product and ultimately

prolong the life span of the unit

To support this our highly experienced1st-Care Service Team are available to

assist with any of your ongoing service

and installation needs

Call 1st-Care on 1300 555 545 to make a booking

Need a Service

Rinnai Heating Warranty 07

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 88

RINNAI AUSTRALIA PTY LTDABN 74 005 138 769

100 Atlantic Drive

Keysborough VIC 3173

PO Box 460

Braeside Victoria 3195

National Help Line

Telephone 1300 555 545

Fax 1300 555 655

Cost of a local call higher from

mobile or public phonesAUGUST 2014

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 38

Rinnai Heating Products Warranty

Warranty Terms

The benefits to the consumer given by this warranty are in addition to all other rights and

remedies of the consumer under a law in relation to the goods or services to which thewarranty relates

Our goods come with guarantees that cannot be excluded under the Australian ConsumerLaw You are entitled to a replacement or refund for a major failure and for compensationfor any other reasonably foreseeable loss or damage You are also entitled to have thegoods repaired or replaced if the goods fail to be of acceptable quality and the failure doesnot amount to a major failure Given installation and application is in accordance with the manufacturerrsquos specificationsand instructions as published at the date of installation Rinnai will repair or replace goods

free of charge in the event of defects arising from faulty materials andor workmanship inaccordance with the Warranty Terms in Table 1 Definitions Warranty Conditionsand Exclusions stated in this document Rinnai is responsible for reasonable costs associated with legitimate warranty claimsincluding call-out of an authorised Rinnai service provider to inspect the faulty product

Rinnai is not responsible for

(a) costs for tradespeople that are not authorised Rinnai service providers or

(b) any costs including call-out costs for an authorised Rinnai service provider associatedwith a product which is determined upon inspection not to be covered by this

warranty

The consumer will be reimbursed by Rinnai for any reasonable costs associated with making

a legitimate warranty claim against Rinnai which are not otherwise specified above

Enquiries relating to Warranty claims for Rinnai products or services must be made by

contacting Rinnai Australia Contact details are on the back of this document

Rinnai Heating Warranty 03

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 48

TABLE 1

Rinnai Heating

Products

Flued HeatersDecorative LogFire

Portable RadiantPortableConvector

2001

Aspiration

Energysaverreg

Re1047298ection

RHFE752FTR

RHFE-950ETR

Royale

Slimfire 25

Slimfire 252

Spectrum

Symmetry

SapphireUltima II

RF800

RF1200

RF1800

Titan 151

Granada 252

Glowray 480

Cosyglow 650

Econoheat 850

Avenger 25

Avenger 25Plus

Capella 18

Capella 18Plus

Dynamo 15

Enduro 13

D o m e s t i c U s e

Heat Exchanger 10 years pro rata (1) 10 years pro rata (1) 10 years pro rata (2) 10 years pro rata (3)

Fan 2 years 2 years 3 years 5 years

All other parts 1 year See below 3 years 5 years

Free Labour 1 year 2 years 3 years 5 years

C o m m e r c i a

l U s e Heat Exchanger 1 year 1 year 1 year 1 year

Fan 1 year 1 year 1 year 1 year

All other parts 1 year 1 year 1 year 1 year

Free Labour 1 year 1 year 1 year 1 year

(1) Full replacement costs in the first year reducing 10 per year thereafter

(2) Full replacement costs in the first 3 years reducing 15 per year thereafter

(3) Full replacement costs in the first 5 years reducing 20 per year thereafter

Decorative Log Fire - Warranty All Other Parts

Firebox = 16 years

Gas Burner = 3 years Control Parts = 2 years

04 Rinnai Heating Warranty

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 58

Warranty Conditions

1 This warranty applies to products which are manufactured on or after the date ofpublication of this warranty but before the next date of publication of this warranty

2 For Flued heaters All terms of this warranty are effective from date of completion ofinstallation The attending service person reserves the right to verify this date byrequesting a proof of purchase or a copy of the certificate of compliance prior to thecommencement of any warranty work Where the date of completion of installation isnot known this warranty will commence two months after the date of manufacture

The date of manufacture is on the dataplate of the appliance

Note Certificates of compliance must be issued by the installer by law in all States

and Territories of Australia

3 For Portable heaters For portable heaters in lsquofixedrsquo (non-portable) installations theconditions for Flued heaters described in (1) above apply In all other instances allterms of this warranty are effective from date of purchase and the attending serviceperson reserves the right to verify this date by requesting a copy of the purchasereceipt prior to the commencement of any warranty work Where the date of purchaseis not known this warranty will commence two months after the date of manufacture

The date of manufacture is on the dataplate of the appliance

4 All Rinnai heating appliances must be installed commissioned serviced repaired andremoved in accordance with the manufacturers installation instructions current AS3000 AS 3500 and AS 5601 local regulations and municipal building codes bypersons authorised by local regulations to do so

5 All appliances must be operated and maintained in accordance with manufacturerrsquosoperating instructions

6 Any inspection service repair or replacement activities associated with warranty onRinnai products must be authorised by Rinnai Australia before commencement

Rinnai Heating Warranty 05

De1047297nitions

Domestic Use The warranty periods in Table 1 that are allocated under ldquoDomestic Userdquo are based on theheating requirements of a typical domestic dwelling

Commercial Use The warranty periods that are allocated under ldquoCommercial Userdquo are for applications otherthan domestic use and include premises such as commercial and industrial buildingshotels motels caravan parks cafes schools and sporting complexes but not limited tothese

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 68

06 Rinnai Heating Warranty

Warranty Exclusions

No warranties except those implied and that by law cannot be excluded are given byRinnai in respect of Goods supplied Where it is lawful to do so the liability of Rinnai for abreach of a condition or warranty is limited to the repair or replacement of the Goods thesupply of equivalent Goods the payment of the cost of repairing or replacing the Goodsor acquiring equivalent Goods as determined by Rinnai

The following exclusions may cause the warranty to become void and will result in a

service charge and costs of parts (if required)

1 Accidental damage and acts of God

2 Failure due to abuse or misuse improper maintenance failure to maintain or improperstorage

3 Failure due to incorrect or unauthorised installations

4 Failure or damage caused by alterations service or repair work carried out by personsother than Rinnai service persons or service agents

5 Where it is found that there is no fault with the appliance and the issue is related to

the installation or is due to the failure of electric or gas supplies

7 The warranty applies only to the components supplied by Rinnai It does not apply tocomponents supplied by others such as isolating valves electrical switches pipework electrical cables fuses and where applicable 1047298ue systems supplied by othersbut not limited to these

8 Where the appliance has not been sited in accordance with the installation instructionsor installed such that normal service access is diffi cult a service charge will apply If atthe discretion of the attending service person access is deemed dangerous servicewill be refused Any work required to gain reasonable access to the appliance will bechargeable by the attending service person (for example removal of cupboardsdoors walls or the use of special equipment to move components to 1047298oor level butnot limited to these)

9 Where a failed component is replaced under warranty the balance of the originalappliance warranty will remain effective The replacement part or appliance does not

carry a new warranty

10 Rinnai reserve the right to transfer functional components from defective appliancesif they are suitable

11 Rinnai reserve the right to have the installed product returned to the factory for

inspection

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 78

Proud of your Rinnai appliance installation

If you think that your Rinnai appliance installationis worthy of showcasing then why not send us a

photo or two All you need is a computer and a

digital camera

Once yoursquove selected the best shots

1 Go on-line at rinnaicomau2 Click the Promotions section

3 Click on the send us your photos iconand follow the prompts

Cheers

Rinnai Marketing Team

SEND US YOUR PHOTOS

Rinnai appliances like any benefit

from regular maintenance in order

to maximise ongoing performance

We recommend that our appliances

are serviced at least every 2 years to

minimise any potential down time

ensure safety of the product and ultimately

prolong the life span of the unit

To support this our highly experienced1st-Care Service Team are available to

assist with any of your ongoing service

and installation needs

Call 1st-Care on 1300 555 545 to make a booking

Need a Service

Rinnai Heating Warranty 07

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 88

RINNAI AUSTRALIA PTY LTDABN 74 005 138 769

100 Atlantic Drive

Keysborough VIC 3173

PO Box 460

Braeside Victoria 3195

National Help Line

Telephone 1300 555 545

Fax 1300 555 655

Cost of a local call higher from

mobile or public phonesAUGUST 2014

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 48

TABLE 1

Rinnai Heating

Products

Flued HeatersDecorative LogFire

Portable RadiantPortableConvector

2001

Aspiration

Energysaverreg

Re1047298ection

RHFE752FTR

RHFE-950ETR

Royale

Slimfire 25

Slimfire 252

Spectrum

Symmetry

SapphireUltima II

RF800

RF1200

RF1800

Titan 151

Granada 252

Glowray 480

Cosyglow 650

Econoheat 850

Avenger 25

Avenger 25Plus

Capella 18

Capella 18Plus

Dynamo 15

Enduro 13

D o m e s t i c U s e

Heat Exchanger 10 years pro rata (1) 10 years pro rata (1) 10 years pro rata (2) 10 years pro rata (3)

Fan 2 years 2 years 3 years 5 years

All other parts 1 year See below 3 years 5 years

Free Labour 1 year 2 years 3 years 5 years

C o m m e r c i a

l U s e Heat Exchanger 1 year 1 year 1 year 1 year

Fan 1 year 1 year 1 year 1 year

All other parts 1 year 1 year 1 year 1 year

Free Labour 1 year 1 year 1 year 1 year

(1) Full replacement costs in the first year reducing 10 per year thereafter

(2) Full replacement costs in the first 3 years reducing 15 per year thereafter

(3) Full replacement costs in the first 5 years reducing 20 per year thereafter

Decorative Log Fire - Warranty All Other Parts

Firebox = 16 years

Gas Burner = 3 years Control Parts = 2 years

04 Rinnai Heating Warranty

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 58

Warranty Conditions

1 This warranty applies to products which are manufactured on or after the date ofpublication of this warranty but before the next date of publication of this warranty

2 For Flued heaters All terms of this warranty are effective from date of completion ofinstallation The attending service person reserves the right to verify this date byrequesting a proof of purchase or a copy of the certificate of compliance prior to thecommencement of any warranty work Where the date of completion of installation isnot known this warranty will commence two months after the date of manufacture

The date of manufacture is on the dataplate of the appliance

Note Certificates of compliance must be issued by the installer by law in all States

and Territories of Australia

3 For Portable heaters For portable heaters in lsquofixedrsquo (non-portable) installations theconditions for Flued heaters described in (1) above apply In all other instances allterms of this warranty are effective from date of purchase and the attending serviceperson reserves the right to verify this date by requesting a copy of the purchasereceipt prior to the commencement of any warranty work Where the date of purchaseis not known this warranty will commence two months after the date of manufacture

The date of manufacture is on the dataplate of the appliance

4 All Rinnai heating appliances must be installed commissioned serviced repaired andremoved in accordance with the manufacturers installation instructions current AS3000 AS 3500 and AS 5601 local regulations and municipal building codes bypersons authorised by local regulations to do so

5 All appliances must be operated and maintained in accordance with manufacturerrsquosoperating instructions

6 Any inspection service repair or replacement activities associated with warranty onRinnai products must be authorised by Rinnai Australia before commencement

Rinnai Heating Warranty 05

De1047297nitions

Domestic Use The warranty periods in Table 1 that are allocated under ldquoDomestic Userdquo are based on theheating requirements of a typical domestic dwelling

Commercial Use The warranty periods that are allocated under ldquoCommercial Userdquo are for applications otherthan domestic use and include premises such as commercial and industrial buildingshotels motels caravan parks cafes schools and sporting complexes but not limited tothese

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 68

06 Rinnai Heating Warranty

Warranty Exclusions

No warranties except those implied and that by law cannot be excluded are given byRinnai in respect of Goods supplied Where it is lawful to do so the liability of Rinnai for abreach of a condition or warranty is limited to the repair or replacement of the Goods thesupply of equivalent Goods the payment of the cost of repairing or replacing the Goodsor acquiring equivalent Goods as determined by Rinnai

The following exclusions may cause the warranty to become void and will result in a

service charge and costs of parts (if required)

1 Accidental damage and acts of God

2 Failure due to abuse or misuse improper maintenance failure to maintain or improperstorage

3 Failure due to incorrect or unauthorised installations

4 Failure or damage caused by alterations service or repair work carried out by personsother than Rinnai service persons or service agents

5 Where it is found that there is no fault with the appliance and the issue is related to

the installation or is due to the failure of electric or gas supplies

7 The warranty applies only to the components supplied by Rinnai It does not apply tocomponents supplied by others such as isolating valves electrical switches pipework electrical cables fuses and where applicable 1047298ue systems supplied by othersbut not limited to these

8 Where the appliance has not been sited in accordance with the installation instructionsor installed such that normal service access is diffi cult a service charge will apply If atthe discretion of the attending service person access is deemed dangerous servicewill be refused Any work required to gain reasonable access to the appliance will bechargeable by the attending service person (for example removal of cupboardsdoors walls or the use of special equipment to move components to 1047298oor level butnot limited to these)

9 Where a failed component is replaced under warranty the balance of the originalappliance warranty will remain effective The replacement part or appliance does not

carry a new warranty

10 Rinnai reserve the right to transfer functional components from defective appliancesif they are suitable

11 Rinnai reserve the right to have the installed product returned to the factory for

inspection

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 78

Proud of your Rinnai appliance installation

If you think that your Rinnai appliance installationis worthy of showcasing then why not send us a

photo or two All you need is a computer and a

digital camera

Once yoursquove selected the best shots

1 Go on-line at rinnaicomau2 Click the Promotions section

3 Click on the send us your photos iconand follow the prompts

Cheers

Rinnai Marketing Team

SEND US YOUR PHOTOS

Rinnai appliances like any benefit

from regular maintenance in order

to maximise ongoing performance

We recommend that our appliances

are serviced at least every 2 years to

minimise any potential down time

ensure safety of the product and ultimately

prolong the life span of the unit

To support this our highly experienced1st-Care Service Team are available to

assist with any of your ongoing service

and installation needs

Call 1st-Care on 1300 555 545 to make a booking

Need a Service

Rinnai Heating Warranty 07

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 88

RINNAI AUSTRALIA PTY LTDABN 74 005 138 769

100 Atlantic Drive

Keysborough VIC 3173

PO Box 460

Braeside Victoria 3195

National Help Line

Telephone 1300 555 545

Fax 1300 555 655

Cost of a local call higher from

mobile or public phonesAUGUST 2014

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 58

Warranty Conditions

1 This warranty applies to products which are manufactured on or after the date ofpublication of this warranty but before the next date of publication of this warranty

2 For Flued heaters All terms of this warranty are effective from date of completion ofinstallation The attending service person reserves the right to verify this date byrequesting a proof of purchase or a copy of the certificate of compliance prior to thecommencement of any warranty work Where the date of completion of installation isnot known this warranty will commence two months after the date of manufacture

The date of manufacture is on the dataplate of the appliance

Note Certificates of compliance must be issued by the installer by law in all States

and Territories of Australia

3 For Portable heaters For portable heaters in lsquofixedrsquo (non-portable) installations theconditions for Flued heaters described in (1) above apply In all other instances allterms of this warranty are effective from date of purchase and the attending serviceperson reserves the right to verify this date by requesting a copy of the purchasereceipt prior to the commencement of any warranty work Where the date of purchaseis not known this warranty will commence two months after the date of manufacture

The date of manufacture is on the dataplate of the appliance

4 All Rinnai heating appliances must be installed commissioned serviced repaired andremoved in accordance with the manufacturers installation instructions current AS3000 AS 3500 and AS 5601 local regulations and municipal building codes bypersons authorised by local regulations to do so

5 All appliances must be operated and maintained in accordance with manufacturerrsquosoperating instructions

6 Any inspection service repair or replacement activities associated with warranty onRinnai products must be authorised by Rinnai Australia before commencement

Rinnai Heating Warranty 05

De1047297nitions

Domestic Use The warranty periods in Table 1 that are allocated under ldquoDomestic Userdquo are based on theheating requirements of a typical domestic dwelling

Commercial Use The warranty periods that are allocated under ldquoCommercial Userdquo are for applications otherthan domestic use and include premises such as commercial and industrial buildingshotels motels caravan parks cafes schools and sporting complexes but not limited tothese

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 68

06 Rinnai Heating Warranty

Warranty Exclusions

No warranties except those implied and that by law cannot be excluded are given byRinnai in respect of Goods supplied Where it is lawful to do so the liability of Rinnai for abreach of a condition or warranty is limited to the repair or replacement of the Goods thesupply of equivalent Goods the payment of the cost of repairing or replacing the Goodsor acquiring equivalent Goods as determined by Rinnai

The following exclusions may cause the warranty to become void and will result in a

service charge and costs of parts (if required)

1 Accidental damage and acts of God

2 Failure due to abuse or misuse improper maintenance failure to maintain or improperstorage

3 Failure due to incorrect or unauthorised installations

4 Failure or damage caused by alterations service or repair work carried out by personsother than Rinnai service persons or service agents

5 Where it is found that there is no fault with the appliance and the issue is related to

the installation or is due to the failure of electric or gas supplies

7 The warranty applies only to the components supplied by Rinnai It does not apply tocomponents supplied by others such as isolating valves electrical switches pipework electrical cables fuses and where applicable 1047298ue systems supplied by othersbut not limited to these

8 Where the appliance has not been sited in accordance with the installation instructionsor installed such that normal service access is diffi cult a service charge will apply If atthe discretion of the attending service person access is deemed dangerous servicewill be refused Any work required to gain reasonable access to the appliance will bechargeable by the attending service person (for example removal of cupboardsdoors walls or the use of special equipment to move components to 1047298oor level butnot limited to these)

9 Where a failed component is replaced under warranty the balance of the originalappliance warranty will remain effective The replacement part or appliance does not

carry a new warranty

10 Rinnai reserve the right to transfer functional components from defective appliancesif they are suitable

11 Rinnai reserve the right to have the installed product returned to the factory for

inspection

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 78

Proud of your Rinnai appliance installation

If you think that your Rinnai appliance installationis worthy of showcasing then why not send us a

photo or two All you need is a computer and a

digital camera

Once yoursquove selected the best shots

1 Go on-line at rinnaicomau2 Click the Promotions section

3 Click on the send us your photos iconand follow the prompts

Cheers

Rinnai Marketing Team

SEND US YOUR PHOTOS

Rinnai appliances like any benefit

from regular maintenance in order

to maximise ongoing performance

We recommend that our appliances

are serviced at least every 2 years to

minimise any potential down time

ensure safety of the product and ultimately

prolong the life span of the unit

To support this our highly experienced1st-Care Service Team are available to

assist with any of your ongoing service

and installation needs

Call 1st-Care on 1300 555 545 to make a booking

Need a Service

Rinnai Heating Warranty 07

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 88

RINNAI AUSTRALIA PTY LTDABN 74 005 138 769

100 Atlantic Drive

Keysborough VIC 3173

PO Box 460

Braeside Victoria 3195

National Help Line

Telephone 1300 555 545

Fax 1300 555 655

Cost of a local call higher from

mobile or public phonesAUGUST 2014

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 68

06 Rinnai Heating Warranty

Warranty Exclusions

No warranties except those implied and that by law cannot be excluded are given byRinnai in respect of Goods supplied Where it is lawful to do so the liability of Rinnai for abreach of a condition or warranty is limited to the repair or replacement of the Goods thesupply of equivalent Goods the payment of the cost of repairing or replacing the Goodsor acquiring equivalent Goods as determined by Rinnai

The following exclusions may cause the warranty to become void and will result in a

service charge and costs of parts (if required)

1 Accidental damage and acts of God

2 Failure due to abuse or misuse improper maintenance failure to maintain or improperstorage

3 Failure due to incorrect or unauthorised installations

4 Failure or damage caused by alterations service or repair work carried out by personsother than Rinnai service persons or service agents

5 Where it is found that there is no fault with the appliance and the issue is related to

the installation or is due to the failure of electric or gas supplies

7 The warranty applies only to the components supplied by Rinnai It does not apply tocomponents supplied by others such as isolating valves electrical switches pipework electrical cables fuses and where applicable 1047298ue systems supplied by othersbut not limited to these

8 Where the appliance has not been sited in accordance with the installation instructionsor installed such that normal service access is diffi cult a service charge will apply If atthe discretion of the attending service person access is deemed dangerous servicewill be refused Any work required to gain reasonable access to the appliance will bechargeable by the attending service person (for example removal of cupboardsdoors walls or the use of special equipment to move components to 1047298oor level butnot limited to these)

9 Where a failed component is replaced under warranty the balance of the originalappliance warranty will remain effective The replacement part or appliance does not

carry a new warranty

10 Rinnai reserve the right to transfer functional components from defective appliancesif they are suitable

11 Rinnai reserve the right to have the installed product returned to the factory for

inspection

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 78

Proud of your Rinnai appliance installation

If you think that your Rinnai appliance installationis worthy of showcasing then why not send us a

photo or two All you need is a computer and a

digital camera

Once yoursquove selected the best shots

1 Go on-line at rinnaicomau2 Click the Promotions section

3 Click on the send us your photos iconand follow the prompts

Cheers

Rinnai Marketing Team

SEND US YOUR PHOTOS

Rinnai appliances like any benefit

from regular maintenance in order

to maximise ongoing performance

We recommend that our appliances

are serviced at least every 2 years to

minimise any potential down time

ensure safety of the product and ultimately

prolong the life span of the unit

To support this our highly experienced1st-Care Service Team are available to

assist with any of your ongoing service

and installation needs

Call 1st-Care on 1300 555 545 to make a booking

Need a Service

Rinnai Heating Warranty 07

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 88

RINNAI AUSTRALIA PTY LTDABN 74 005 138 769

100 Atlantic Drive

Keysborough VIC 3173

PO Box 460

Braeside Victoria 3195

National Help Line

Telephone 1300 555 545

Fax 1300 555 655

Cost of a local call higher from

mobile or public phonesAUGUST 2014

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 78

Proud of your Rinnai appliance installation

If you think that your Rinnai appliance installationis worthy of showcasing then why not send us a

photo or two All you need is a computer and a

digital camera

Once yoursquove selected the best shots

1 Go on-line at rinnaicomau2 Click the Promotions section

3 Click on the send us your photos iconand follow the prompts

Cheers

Rinnai Marketing Team

SEND US YOUR PHOTOS

Rinnai appliances like any benefit

from regular maintenance in order

to maximise ongoing performance

We recommend that our appliances

are serviced at least every 2 years to

minimise any potential down time

ensure safety of the product and ultimately

prolong the life span of the unit

To support this our highly experienced1st-Care Service Team are available to

assist with any of your ongoing service

and installation needs

Call 1st-Care on 1300 555 545 to make a booking

Need a Service

Rinnai Heating Warranty 07

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 88

RINNAI AUSTRALIA PTY LTDABN 74 005 138 769

100 Atlantic Drive

Keysborough VIC 3173

PO Box 460

Braeside Victoria 3195

National Help Line

Telephone 1300 555 545

Fax 1300 555 655

Cost of a local call higher from

mobile or public phonesAUGUST 2014

7182019 Rinnai Titan Warranty

httpslidepdfcomreaderfullrinnai-titan-warranty 88

RINNAI AUSTRALIA PTY LTDABN 74 005 138 769

100 Atlantic Drive

Keysborough VIC 3173

PO Box 460

Braeside Victoria 3195

National Help Line

Telephone 1300 555 545

Fax 1300 555 655

Cost of a local call higher from

mobile or public phonesAUGUST 2014