tip #2 $4.6 Billion: the value of the global wearable technology market in 2013, with explosive growth predicted over the next 5 years Visiongain; Global Wearable Technology Market 2013-2018 18 Hours Per Month: Average Productivity Loss Suffered by 86% of Employees due to IT Issues tip # 88 BMC Software, IT Friction Index + Companies report cutting resolution time by up to 80% with a multi-channel, cloud-based service center TIP #10 ThinkHDI; Service Desk 2.0: How to Achieve Service Excellence Spend Less Time on Incident Resolution and More Time on Innovation. HDI Research Center; An In-Depth Look at Multi-channel Support M a n a g e S e r v i c e R e q u e s t s t h r o u g h C h a t , T e l e p h o n e , E m a i l , a n d a S e l f - S e r v i c e P o r t a l . 96.5% of technical support centers are providing support through multiple channels TIP # 22 Tip # 47 Seamlessly manage any device your Ride the IT Wave At least 10% of employees telecommute once a week or more Three reasons why IT pros choose GoToAssist over the competition spf 10%+ by 2015, the world's mobile-worker population will be 1.3 BILLION tip # 71 2010 1 Bill. 2015 1.3 Bill. IDC, The Rise of Mobility Infographic . 53% of employees spend their own money on devices, apps, and data plans to use at work Forrester, “Executive Overview: The CIOs Mobile Engagement Playbook”, November 21, 2012

Ride the IT Wave · by 2015, the world's mobile-worker population will be 1.3 BILLION tip # 71 2010 1 Bill. 2015 1.3 Bill. IDC, The Rise of Mobility Infographic. 53% of employees

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Page 1: Ride the IT Wave · by 2015, the world's mobile-worker population will be 1.3 BILLION tip # 71 2010 1 Bill. 2015 1.3 Bill. IDC, The Rise of Mobility Infographic. 53% of employees

tip #2

$4.6 Billion: the value of the global wearable technology market in 2013, with explosive growth predicted over the next 5 years

Visiongain; Global Wearable Technology Market 2013-2018

18 Hours Per Month: Average Productivity Loss Suffered by 86% of Employees due to IT Issues

tip # 88

BMC Software, IT Friction Index

Companies report cutting resolution time by up to 80% with a multi-channel, cloud-based service center

TIP #10

ThinkHDI; Service Desk 2.0: How to Achieve Service Excellence

Spend Less Time on Incident Resolution and More Time on Innovation.

HDI Research Center; An In-Depth Look at Multi-channel Support

Manage Service Requests through

Chat, Telephone, Email, and a

Self-Service Portal.

96.5% of technical support centers are providing support through multiple channels

TIP #22

Tip #47

Seamlessly manage any device your business users can throw at you.

Ride the IT Wave

At least 10% of employees telecommute once a week or moreThree reasons why IT pros choose GoToAssist over the competition

spf10%+

by 2015, the world's mobile-worker population will be 1.3 BILLION

tip# 71

2010 1 Bill.

2015 1.3 Bill.

IDC, The Rise of Mobility Infographic

53% of employees spend their own moneyon devices, apps, and data plans to use at workForrester, “Executive Overview: The CIOs Mobile Engagement Playbook”, November 21, 2012