RICS Senior Professional Assessment-candidate Guidance-2015

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    Assessment of Professional Competence (APC)

    Senior professional assessmentcandidate guidanceAugust 2015

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    Senior professional assessment candidate guidance

    Published by: RICS, Parliament Square, London SW1P 3AD.

    All rights in this publication, including full copyright or publishing right,

    content and design, are owned by RICS, except where otherwise described.

    Any dispute arising out of this publication is subject to the law and

     jurisdic tion of England and Wales

    Assessment of Professional Competence (APC)

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    Senior professional assessment candidate guidance

    Contents

    Section 1

    Introduction ........................................................................................................................................................................................................................................................................................................................................................ 05

    Section 2 

    The Assessment of Professional Competence ................................................................................................................................................................................. 08The objectives of the APC ....................................................................................................................................................................................................................................................................................................................... 08

    Choosing your competencies .......................................................................................................................................................................................................................................................................................................... 09

    The mandatory competencies ...................................................................................................................................................................................................................................................................................................... 10

    The technical competencies ............................................................................................................................................................................................................................................................................................................. 10

    What you have to do .......................................................................................................................................................................................................................................................................................................................................... 10

    Section 3 

    The requirements ............................................................................................................................................................................................................................................................................................................................. 11CV ............................................................................................................................................................................................................................................................................................................................................................................................................. 11Case studies  ...................................................................................................................................................................................................................................................................................................................................................................... 11Professional development .................................................................................................................................................................................................................................................................................................................... 12Conduct rules, ethics and professional practice .................................................................................................................................................................................................................................... 12

    Assessment of Professional Competence (APC)

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    Senior professional assessment candidate guidance

    Section 4 

    The final assessment........................................................................................................................................................................................................................................................................................................... 13

    Invite to the final assessment ....................................................................................................................................................................................................................................................................................................... 13

    The panel ................................................................................................................................................................................................................................................................................................................................................................................... 13

    Structure of the interview ..................................................................................................................................................................................................................................................................................................................... 13

    Special needs and disabilities ........................................................................................................................................................................................................................................................................................................ 14

    Outcome of the interview ........................................................................................................................................................................................................................................................................................................................ 14

    Notification of the outcome  ................................................................................................................................................................................................................................................................................................................14

    Referral (not succeeding your final assessment) ................................................................................................................................................................................................................................. 14

    Appeal (before and after the final assessment) ...................................................................................................................................................................................................................................... 15

    Section 5 

    Where to find help ........................................................................................................................................................................................................................................................................................................................... 16

    Assessment of Professional Competence (APC)

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    Senior professional assessment candidate guidance

    Introduction

    To encourage greater diversity and recognise career achievement,

    RICS offers an assessment to membership specifically designed for

    senior professionals.

    Senior professionals may be either:

    •  leaders, operating at a senior level within an organisation, exercising

    extensive leadership and management skills or

    •  expert specialists, recognised for their depth of knowledge and

    expertise in their specialist area.

    You may be both senior in management terms and an acknowledged expert

    in a technical field. Howev er, y our application should identify which one is

    your particular strength.

      If you are senior in terms of high-level leadership and management,your assessment will focus on management skills

    •  If you are senior in terms of specialist expertise the focus of your

    assessment will be on your technical specialism.

    Section one

    Are you eligible to apply?Check the following criteria.

    Experience and status

    10 years of relevant

    experience, and now

    in a senior industry

    position, either in terms of  

    management responsibility

    or acknowledged expert

    specialist status.

    Your experience is reduced to five

    years if you hold:

    •  a first degree and higher

    degree (one of the two should be

    surveying related); OR

    •  a PhD; OR

      a relevant Master Degree

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    Senior professional assessment candidate guidance

    Section one

    What does ‘senior’ mean?There is no simple definition of ‘senior’: much depends on the world region,

    market or technical area you operate in, and the nature and size of your

    organisation. For this reason each application is reviewed by RICS prior

    to you being approved onto the assessment. They look for indicators such as:

    •  leadership and management of people and resource s, at a strategic level

    •  career progression

    •  If you are a sole practitioner, the size and type of your contracts/

    client base.

    If you are an expert specialist, your application should show outputs that

    demonstrate this, and/or third-party confirmation. Examples of an expert

    could include someone with exceptional technical knowledge and expertise

    relating to a particular building material or construction method, or a valuer

    acknowledged as ‘the’ authority on an unusual asset type, also in some

    markets professionals such as architects, engineers, consultants etc whoare operating at a high level in RICS pathways.

    Note: you should not expect all of these to apply to you. This is just a guideline.

    The following are two checklists that will help you decide whether you are

    likely to be eligible to apply for the assessment. They are not exhaustive

    lists but simply examples to help you focus on whether this is a suitable

    assessment for you, and help you prepare your application.

    C he ck lis t 1 : s en io r ma na ge me nt p os itio n C he ck lis t 2 : e xp er t s ta tu s

    Indicator Indicator

    Position in the organisation structure Position in your organisation (title, function,

    who else in the organisation has your level

    of knowledge)

    Managing resources (extent, amount, type) Publications (articles in journals, technical

    authorship)

    Decision making (level, impact) Record of specialist consultancy work

    e.g. Architects, Engineers

    Managing people (level, numbers) Record as expert speaker at high level

    conferences

    International dimension Used by other professional bodies as anadviser, author, board member

    Client base (type, profile) Exceptional technical knowledge and

    expertise relating to a particular building

    material or construction method

    Recognition (peers, professional organisations, etc)

    If none of the above, are there other indicators specific

    to you?

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    Senior professional assessment candidate guidance

    If you would like to apply for the senior professional assessment to

    membership, please send your CV to the National Association of your

    country of residence Your CV must include details of your academic

    qualifications, membership of any relevant professional organisations anda brief career history.

    •  You should attach an organisation chart to your CV. In addition, clearly

    outline your position within the organisation and describe your roles

    and responsibilities.

    RICS will review your CV and will let you know w hether you meet the criteria

    of this assessment. If so:

    •  An account in ‘MyAPC’ (the online APC portal) will be opened for you

    by your local RICS sta ff member once your assessment to membership

    has been confirmed

    •  You will be sent an automated message from the online portal,

    called ‘MyAPC’

    •  You will be invited to complete the APC Passport (application formon line) available in ‘MyAPC’

    •  You must complete the APC passport application, including:

      – competencies declaration for your chosen APC pathway

      – contact details

      – upload your academic certificates

      – counsellor details

      – pay the required application fee

    NB: You must appoint a counsellor, to help you prepare in the best possible

    circumstances for the final assessment. A counsellor must be a chartered

    surveyor and is usually (but does not have to be) appointed at your workplace.

    Your APC passport application will not be approved unless your ‘counsellor’ hassigned your application to confirm he/she is willing to act as your ‘counsellor’.

    Assessment of Professional Competence

    The Assessment of Profes sional Competence (APC) is the process by

    which RICS ensures you are competent to be a member of RICS.This guide should be read in conjunction with the ‘APC requirements and

    competencies guide’, which your local RICS office will have already sent

    to you.

    Section one

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    Senior professional assessment candidate guidance

    Section two

    The Assessment of Professional Competence

    The objectives of the APCEach surveying discipline is covered by a professional group within RICS.

    The RICS qualification covers many different professional disciplines

    in land, property and construction. For each discipline, the pathway

    concerned has identified the set of competencies you must achieve before

    you can become a chartered surveyor (a competency is a statement

    of the capabilities required to perform a specific role). These sets of

    competencies are known as ‘pathways’. If, for example, you are employed

    within building surveying, you will follow the building surveying pathway,

    which comprises the competencies required for that r ole.

    RICS will consider whether you meet the requirements to become a

    member by ensuring that you:

    •  Have learned to apply your theoretical knowledge through professional

    experience

    •  Have achieved a level of understanding and application of the skills

    that form the knowledge base of your chosen pathway

    •  Are aware of the need to pay attention to accuracy and detail to

    safeguard the interests of employers and clients

    •  Can communicate effectively – orally and in writing

    •  Act in accordance with RICS’ rules of conduct, possess the highest

    level of professional integrity and objectivity, and recognise your

    duties to clients, employers and the community.

    In addition, you must also demonstrate that you:

    •  Are a good ambassador for the profession, RICS and your employer

    (if applicable)

    •  Are aware of the professional and commercial implications of your work

    •  Understand your clients’ and employer’s objectives

    •  Have an up-to-date knowledge of legal and technical matters relevant

    to the work you do and the law of the region or country in which you

    practise.

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    Senior professional assessment candidate guidance

    Choosing your competenciesA ‘competency’ is a statement of the capabilities required to perform

    a specific role and is based upon APC behaviours, know ledge, skills and

    attitudes. RICS competencies, detailed in the ‘APC requirements and

    competencies’ guide are written in 3 levels of expertise:

    Level 1 – Know ledge and understanding

    Level 2 – Application of know ledge and understanding

    Level 3 – Reasoned advice and/or depth of technical knowledge

    Each pathway requires you to demonstrate three types of competency:

    •  Mandatory competencies – personal, inter-personal, and business

    skills common to all membership assessments and compulsory for all

    candidates

    •  Core competencies – which are compulsory and relate to the primary

    skills of your chosen faculty

    •  Optional competencies – which are chosen by you as additional skill

    requirements for your chosen pathway.

    In addition, candidates following the senior management option must

    demonstrate competence in leadership, managing people and managing

    resources to level 2. This will form an important component of your

    pre-interview documents and the final assessment.

    NB : Those Senior Professionals who are following the senior expert option do

    not need to complete the additional management and leadership competencies

    as above.

    Section two

    The APC pathways are as follows:

    •  Arts and antiques

    •  Building control

    •  Built Infrastructure

    •  Building surveying

    •  Commercial property practice

    •  Environment

    •  Facilities management

    •  Geomatics (including hydrographic)

    •  Infrastructure

    •  Management consultancy

    •  Minerals and waste management

    •  Planning and developme nt

    •  Project management

    •  Property finance and investment

    •  Quantity surveying and construction

    •  Research

    •  Residential

    •  Rural

    •  Taxation allowances

    •  Valuation

    •  Valuation businesses and Intangible Assets

    Please note : The APC pathway you select is the designation you will be awarded if

    you are successful at the final assessment. eg. if you select Valuation, you will be

    awarded the designation - ‘Chartered Valuation surveyor’.

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    Senior professional assessment candidate guidance

    Section two

    The mandatory competenciesThese competencies are a mix of the professional practice, interpersonal,

    business and management skills that are considered common to, and

    necessary for, all surveyors. These competencies are compulsory for

    all candidates.

    You must achieve the following minimum standards:

    to level 3

    •  Conduct rules, ethics and professional practice

    to level 2

    •  Client care

    •  Communication and negotiation

    •  Health and safety

    to level 1

    •  Accounting principles and procedures

    •  Business planning

    •  Conflict avoidance, management and dispute resolution procedures

    •  Data management

    •  Sustainability

    •  Teamworking

    The technical competenciesFor each APC pathway, specific te chnical competencies must be achieved.

    These are divided into core and optional.

    It is important that you give careful thought to your choice and

    combination of competencies. The combination of core and optional

    competencies will reflect the work you do in your day-to-day environment

    (driven by the needs of your employer/clients). At the final assessment

    interview, the assessors w ill take these choices into account and will

    consider their appropriateness.

    What you have to doOnce you have been accepted for this assessment and your APC passport

    has been approved you will be asked to submit various pre assessment

    submissions and attend an interview at which a panel of RICS members will

    discuss your experience and form a judgement on whether you are competent

    to practise as a member of RICS.

    Prior to the interview the submissions you will be expected to complete and

    upload onto your ‘MyAPC’ account as follows:

    •  Details of the continued profess ional development you have undertake n

    during the last three years

    •  A CV of experience relevant to the technical and mandatory skills required

    by RICS

    •  Three 500-word case studies. Alternatively you may substitute up to a

    maximum of two case studies with published articles or presentations

    before the interview. You should limit each document, wherever possible,to 500 words.

    If you have worked in more than one countr y, at least one case study must

    be based on a project in the country in which you are being assessed.

    You will have to demonstrate that you have met both the mandatory as well

    as the technical competencies required by your chosen pathway and satisfy

    the interview panel that you are aware of, and intend to act in accordance

    with, RICS ethics, professional identity and accountability.

    In preparation for the interview the panel will consider your submissions.

    These will form the basis of the discussions. The objective o f the interview

    is to allow the panel to decide whether you are competent to practise as a

    member of RICS.

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    Senior professional assessment candidate guidance

    CVThe CV you submit at application will form part of your final assessment

    submissions. It will include details of your academic qualifications,

    membership of any relevant professional organisations and a brief career

    history. You will need to demonstrate your experience relevant to the

    technical and mandatory skills required by RICS.

    Although senior professional assessment applicants are likely to be

    concentrating either on management and leadership or on their area of

    specialist expertise, RICS’ need to be assured that you have a reasonable

    breadth and level of experience, consistent with a professional level of

    practice. RICS strongly advise you to read your pathway guide in detail in

    preparation for your interview.If you are approved for interview on the basis of management/leadership,

    your résumé must reflect your experience in three extra competencies:

    ‘leadership’, ‘managing people’, and ‘managing resources (excluding

    human resources)’. If you are approved for interview on the basis of

    expert specialist  status, your résumé must identify which of the t echnical

    competencies cover(s) your area of special expertise.

    Your 10-minute personal introduction at the final assessment interview

    will be based on your CV.

    Case studiesYou will be asked to submit three 500-word case studies based on projects

    you have worked on.

    If you are being assessed on the basis of management and leadership,

    at least one of your case s tudies must focus on the management and

    leadership competencies. You are recommended to select projects in

    which you have played a leading role in terms of strategy, management,

    decision-making, problem-solving and client relationship management.

    It may well be the case that the detailed technical work of the project was

    dealt with by employees or contractors under your supervision.

    Section three

    The requirements

    If you are being assessed on the basis of expert status, at least one case

    study should focus specifically on your area of key technical expertise.

    It should show the extent to which you personally provided professional

    advice in your specialist area which was essential to the outcome of the

    project, and which could have been given by few others.

    You are recommended to adopt the following format for each case study:

    •  A brief overview of the key issues

    •  Your role / personal involvement

    •  An outline of some of the problems faced and the experience you have

    used to resolve these problems

    •  A note of the outcome and success ful delivery with emphasis on the role

    you played.

    These reports will add to and enhance the information provided in your CV.

    You may replace up to two case studies w ith published articles or

    presentations dating from a maximum of three years before the interview.

    You should keep, wherever possible, to 500 words for each. Articles should

    have been published in a professional journal or relevant trade publication.

    Presentations should be selected only if they were given by you as part

    of a structured e vent for fellow professionals. Articles and presentations

    should relate to the competencies of your chosen pathway.

    You will need to complete your case studies and when they are completed

    and you should upload them as pdf (only) onto your online ‘MyAPC’ account.

    Reminder: one of your case studies must be on a project in the country you

    are being assessed in.

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    Senior professional assessment candidate guidance

    Section three

    Continued Professional

    DevelopmentContinuing Professional Development (CPD) is an important part ofprofessional identity and is a requirement for RICS members.

    Your CPD records should clearly demonstrate how your learning is

    appropriate. It should show how you have continued to develop your skills,

    and how you have organised and struc tured your learning to suit your

    circumstances. It should show how you have demonstrated your CPD to

    meet your own professional needs; sourced specific activities under the

    plan; and reflected on the learning outcomes.

    The ongoing requirement for RICS members is 60 hours over a three ye ar

    period. During the interview, part of the discussion will focus on CPD that

    you have been involved in during the last three years.

    The templates to complete your continued professional developed are

    stored online in your ‘MyAPC’ account.

    Conduct rules, ethics and

    professional practiceThere will be a major emphasis on professional practice in the interview.This is one of the most important areas for a senior professional

    candidate. The interviewers w ill place great importance on

    this competency.

    You must be able to demonstrate:

    •  knowledge and understanding of the role and significance of RICS

    and its functions

    •  an appreciation of your personal professional role and society ’s

    expectations of professional practice

    •  an understanding of RICS Rules of Conduct and Regulations , including

    the general principles of law and the legal system, as applicable in your

    country of practice.In particular, you will be asked questions about business ethics. You

    must do your research on the RICS rule s and ethics as if you do not

    demonstrate a good understanding of the ethics, you w ill be referred

    at final assessment.

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    Senior professional assessment candidate guidance

    Section four

    Invite to Final AssessmentFinal Assessments sessions are set at differ ent periods throughout

    the year, and differ from region to region. You w ill be invited to the final

    assessment by your local RICS office but you are also advised to check

    the website for date s so you can plan and prepare well in advance of

    your interview.

    You will be sent an invite email wi th details of when you can apply for

    the final assessment and you must ensure you have completed all of

    the necessary requirements to apply (eg completed your APC passport,

    paid your fees, uploaded your case s tudies and CPD) within the required

    timeframes you are given (otherwise your final assessment intervie w will

    be deferred till later on in t he year).Once your submissions have being uploaded, you will be allocated a final

    assessment date and time through your ‘MyAPC’ account. Your local RICS

    office may also email you separately confirming your date and time.

    Important note: Please ensure you take the time to go through your submissions

    with your counsellor and you proof read every thing. You must only submit and

    upload your submissions once you and your counsellor are con fident they are

    of good quality. The assessors will not accept poorly writt en submissions and

    do have the right to refuse poor submissions, which will result in your final

    assessment being deferred.

    If you are not ready and need to postpone your final assessment , contact

    your local RICS office immediately. Failure to do so and not at tending the

    final assessment will result in RICS having to charge you a no-show fee.

    The Final Assessment

    The panelDuring the interview you will spend 60 minutes with a panel, made

    up of minimum two RICS members who are trained to assess s enior

    professional assessment candidates.

    Structure of the interviewThe interview will last for 60 minutes and will follow this struc ture:

    Chairman’s opening and introductions 5 minutes

    Your personal introduction where you will be

    given the opportunity to brief the panel on your

    background and career history, based on the CV

    you submitted

    10 minutes

    Discussion of your case studies or published

    articles/presentations and wider experience to

    include leadership, managing people and resources,

    or on your specialist expert ise and particularly

    professional ethics

    40 minutes

    Panel’s closing remarks where you will be given the

    opportunity for any final comments or clarification.

    5 minutes

    Total 60 minutes

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    Senior professional assessment candidate guidance

    Section four

    During the interview you will be expected to demonstrate that you:

    •  Have wide experience as an experience d profess ional

    •  Meet the competency requirements of your chosen pathway, with an

    emphasis on leadership, managing people and resources OR a deep

    knowledge in your area of expertise

    •  Have a high level of understanding of profes sional ethics.

    Special needs and disabilitiesRICS will be responsive to candidates with special needs or disabilities.

    It will do its utmost to ensure that suitable arrangements are made to

    assist candidates. It is, therefore, e ssential that you give suitable notice

    to RICS of any special needs or disabilities you have, to ensure appropriate

    assistance is available at the final assessment.

    Outcome of the interviewFollowing the interview the panel will review your experience and will

    reach a conclusion. In broad terms the w eighting placed on the various

    components of the final assessment is as follows:

    Mandatory competencies (of which 25% should be applied

    to leadership, managing people and resources OR for expert

    specialists, your responses on your specialist technical area)

    50%

    Technical competencies 25%

    Ethics, professional identity and accountability 25%

    Notification of the outcomeYou will be advised of the outcome by the panel chairman. This will be

    followed by formal confirmation from the relevant National Association

    within 21 days. This will include confirmation of the election date of when

    you will be formally elected as a professional member of RICS (MRICS)

    (usually approximately 2-3 weeks from your interview).

    Following this, a formal election pack will be sent to you, including:

    •  Welcome letter from the President of RICS

    •  A new membership card with your MRICS designation

    •  *An election invoice detailing the election fees you need to pay.

    * Please note: In addition to the original APC application fees yo u paid at

    registration, once you are elected as a professional member into RICS –

    you will be required to pay furt her fees.

    If you are successful, you w ill be able to apply to become a Fellow of

    RICS (FRICS). For further informat ion on this please contact your local

    RICS office.

    Referral (not succeeding the finalassessment)In the event of a r eferral (not succeeding the final assessment) the panel

    chairman will arrange to discuss the outcome w ith you in more detail,

    giving guidance on areas of concern so that you will be better prepared for

    a future assessment. You will also receive a formal referral report within

    21 days that will help you address any deficiencies for your re assessment.

    S i f

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        A   s   s   e   s   s   m   e   n   t   o    f    P   r   o    f   e   s   s    i   o   n   a    l    C   o   m   p   e   t   e   n   c   e    (    A    P    C    )

    Senior professional assessment candidate guidance

    Section four

    To be eligible for re-assessment you must provide the following documents:

    •  the original record of profess ional development and any CPD undertak en

    since final assessment

    •  the original resume

    •  the 3 case studies (redrafted or updated if required in the referral report)

    •  the referral report

    •  a report stating what you have done to address the shortco mings

    identified in the referral report

    •  pay a re sit fee before you are entitled to re-sit.

    Appeals

    After final assessmentIf you are referred after your final assessment, you have 10 days from the

    date of the results let ter received from your National Association to appeal.You must contact your local group immediately after your final assessment

    result, if you wish to appeal, who will then provide you with the information

    on how you can appeal.

    S i fi

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        A   s   s   e   s   s   m   e   n   t   o    f    P   r   o    f   e   s   s    i   o   n   a    l    C   o   m   p   e   t   e   n   c   e    (    A    P    C    )

    Senior professional assessment candidate guidance

    Section five

    Where to find help

    Completing the APC carries wit h it responsibility and commitment.

    Extensive support and guidance are available for candidates and

    employers. If you need any help during the training period please contact

    the National Association of your country of residence.

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    rics.orgGLOBAL/AUGUST 2015/DML/20102/PATHWAY GUIDE

    Confidence through professional standardsRICS promotes and enforces the highest professional qualifications and standards

    in the development and management of land, real estate, construction and

    infrastructure. Our name promises the consistent delivery of standards – bringing

    confidence to the markets we serve.

    We accredit 118,000 profes sionals and any individual or firm registered with RICS issubject to our quality assurance. Their expertise covers property, asset valuation and realestate management; the costing and leadership of construction projects; the developmentof infrastructure; and the management of natural resources, such as mining, farms

    and woodland. From environmental assessments and building controls to negotiatingland rights in an emerging economy; if our members are involved the same prof essionalstandards and ethics apply.

    We believe that standards underpin effective markets. With up to seventy per cent of theworld’s wealth bound up in land and real es tate, our sector is vital to economic development,helping to support stable, sus tainable investment and growth around the globe.

    With offices covering the major political and financial centres of the world, our marketpresence means we are ideally placed to influence policy and embed professional st andards.We work at a cross-governmental level, delivering international standards that will supporta safe and vibrant marketplace in land, real es tate, construction and infrastructure, f or thebenefit of all.

    We are proud of our reputation and we guard it fiercely, so clients who work with an R ICSprofessional can have confidence in the quality and ethics of the serv ices they receive.

    United Kingdom 

    RICS HQ 

    Parliament Square, London SW1P 3ADUnited Kingdom

    t +44 (0)24 7686 8555f +44 (0)20 7334 3811

    [email protected]

    Media enquiries  [email protected]

    Ireland38 Merrion Square, Dublin 2,Ireland

    t +353 1 644 5500f +353 1 661 1797

    [email protected]

    Europe(excluding UK and Ireland)

    Rue Ducale 67,1000 Brussels, Belgium

    t +32 2 733 10 19f +32 2 742 97 [email protected]

    Middle East Office G14, Block 3,Knowledge Village,

    Dubai, United Arab Emirates

    t +971 4 446 2808

    f +971 4 427 [email protected]

    Africa 

    PO Box 3400, Witkoppen 2068,South Africa

    t +27 11 467 2857f +27 86 514 0655

    [email protected]

    Americas 

    One Grand Central Place,60 East 42nd Street, Suite 2810,

    New York 10165 – 2811, USA

    t +1 212 847 7400

    f +1 212 847 [email protected]

    South America 

    Rua Maranhão, 584 – cj 104,São Paulo – SP, Brasil

    t +55 11 2925 [email protected]

    Oceania 

    Suite 1, Level 9,1 Castlereagh Street,

    Sydney NSW 2000. Australia

    t +61 2 9216 2333

    f +61 2 9232 [email protected]

    North Asia 

    3707 Hopewell Centre,183 Queen’s Road East

    Wanchai, Hong Kong

    t +852 2537 7117

    f +852 2537 [email protected]

    ASEAN 

    10 Anson Road,#06-22 International Plaza,

    Singapore 079903

    t +65 6635 4242

    f +65 6635 [email protected]

    Japan 

    Level 14 Hibiya Central Building,1-2-9 Nishi Shimbashi Minato-Ku,

    Tokyo 105-0003, Japan

    t +81 3 5532 8813

    f +81 3 5532 [email protected]

    South Asia 

    48 & 49 Centrum Plaza,Sector Road, Sector 53,

    Gurgaon – 122002, India

    t +91 124 459 5400

    f +91 124 459 [email protected] 

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