RFID implementation in RFID implementation in a multi-branch systema multi-branch system

Susanna Aakko, HelsinkiSusanna Aakko, Helsinki

Ewa Helgesson, GöteborgEwa Helgesson, Göteborg

Public LibrariesPublic Libraries

RFID for beginnersRFID for beginners HelMet RFID report 2006HelMet RFID report 2006

Compiling informationCompiling information Meeting Finnish vendorsMeeting Finnish vendors Library visist (Nacka, Silkeborg and Kgs. Lyngby)Library visist (Nacka, Silkeborg and Kgs. Lyngby)

Contents of the reportContents of the report What is RFID?What is RFID? RFID in librariesRFID in libraries RFID in HelMet Libraries: How could we use RFID? Should we RFID in HelMet Libraries: How could we use RFID? Should we

use RFID?use RFID? Decided to waitDecided to wait

Would be a big projectWould be a big project Selfcheck devices already in useSelfcheck devices already in use

Estimate costs and possible time scale 2009Estimate costs and possible time scale 2009

RFID is an optionRFID is an option

Radio Frequency IdentificationRadio Frequency Identification Identify objects by using barcode or by Identify objects by using barcode or by

using RFID (circulation, inventory etc.)using RFID (circulation, inventory etc.) Detect thefts by using electro-magnetic Detect thefts by using electro-magnetic

stripes or by using RFIDstripes or by using RFID You can also use RFID in library cardsYou can also use RFID in library cards Hardware standards, standards for data, Hardware standards, standards for data,

tag qualitytag quality RFID is more complicated technologyRFID is more complicated technology

ProductsProducts

RFID tag = chip + antennaRFID tag = chip + antenna read/write or read only, passive or activeread/write or read only, passive or active

Conversion stationConversion station RFID reader (antenna),13.56 MHzRFID reader (antenna),13.56 MHz

self-check devicesself-check devices staff workstationsstaff workstations portable readers for inventory etc.portable readers for inventory etc. security gatessecurity gates

Integration with library systemIntegration with library system Item status API (sensitization status)Item status API (sensitization status)

Investing in RFID (by 3M)Investing in RFID (by 3M) Why to invest in RFID?Why to invest in RFID?

Customer satisfaction, faster and more accurate Customer satisfaction, faster and more accurate serviceservice

Staff procuctivity and satisfaction, opportunities for Staff procuctivity and satisfaction, opportunities for enhanced servicesenhanced services

Staff health, reduced handling of itemsStaff health, reduced handling of items Financial responsibilityFinancial responsibility

Whyt to wait?Whyt to wait? Privacy concerns – limits of technologyPrivacy concerns – limits of technology Expense – waiting for price drops vs. immediate cost Expense – waiting for price drops vs. immediate cost

savingssavings Disruption – conversion can be painlessDisruption – conversion can be painless

RFID in HelMet Libraries?RFID in HelMet Libraries?

What’s the goal?What’s the goal? check-out, check-in and hold pickup at any branchcheck-out, check-in and hold pickup at any branch > 60 branches> 60 branches > 200 selfcheck devices> 200 selfcheck devices > 3 800 000 items> 3 800 000 items

What do we need?What do we need? Estimation of costs and realistic time scaleEstimation of costs and realistic time scale Very good project planVery good project plan

Learning from other libraries, RFIDLab Finland Learning from other libraries, RFIDLab Finland and RFID vendorsand RFID vendors

RFID Live ExperiencesRFID Live Experiences

RFID implementation in Göteborg public RFID implementation in Göteborg public library – Ewa Helgessonlibrary – Ewa Helgesson

RFID implementation in Chalmers RFID implementation in Chalmers University of Technology Library – Kerstin University of Technology Library – Kerstin BrütteBrütte