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REYNOLDS SCHOOL DISTRICT RESOURCE HANDBOOK
2018-2019
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Introduction This resource handbook was created for all the families and Community of the Reynolds School District. In this handbook, you will be able to find a guide for services ranging from housing and energy assistance to legal services.
Services & Resources
Housing & Shelters . . . . . . . . . . . . . . . . Pages 5 - 8
Energy Assistance. . . . . . . . . . . . . . . . . Pages 9 - 10
Employment . . . . . . . . . . . . . . . . . . . . . Pages 11 - 12
Food & Clothing. . . . . . . . . . . . . . . . . . . Pages 13 - 16
Childcare & Schools . . . . . . . . . . . . . . . Pages 17 - 18
Legal Services . . . . . . . . . . . . . . . . . . . . Pages 19 - 21
Medical Services/Resources for Women . . Pages 23 - 24
Domestic Violence Help . . . . . . . . . . . . . . . . Pages 25 - 26
Mental Health . . . . . . . . . . . . . . . . . . . . . Pages 27 - 30
Services for Youth . . . . . . . . . . . . . . . . . . Pages 31 - 34
Services for Addictions . . . . . . . . . . . . . . Pages 35 - 37
Culturally Specific Family Organizations . . . Pages 38 - 39
Emergency Numbers . . . . . . . . . . . . . . . . . . . Pages 40
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Housing & Shelter
Company Name: HUMAN SOLITIONS_____________________________
Services: Assistance with Rent__________________________________
Address: 124 NE 181st Ave. Gresham, OR 97230____________________
Phone: 503 405 7875__________________________________________
Website: http://humansolutions.org/services/affordable-housing/
Services: Assistance with Rent___________________________________
Address: 12350 SE Powell Blvd Portland OR 97236___________________
Phone: 503 548 0200__________________________________________
Website: http://humansolutions.org/services/affordable-housing/_____
Company Name: EL PROGRAMA HISPANO_CATOLICO__________________
Services: Eviction Prevention______________________________________
Address: 333 SE 223rd Ave, Gresham, OR 97030________________________
Phone: 503 669 8350______Fax: 503 666 7487________________________
Website: [email protected]________________________________
Company Name: IMPACT NORTHWEST_______________________________
Services: Housing and Rental Assistance ______________________________
Address: 17850 NE Sandy Blvd. #200 Portland, OR 97232_________________
Phone: 503 721 1740______________________________________________
Website: https://impactnw.org/main-navigation/programs/housing-and-safety-net/housing-rent-assistance/
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Shelters:
Company Name: MY FATHERS HOUSE______________________
Services: Shelter_______________________________________
Address: 5003 W Powell Blvd, Gresham, OR 97030____________
Phone: 503 492 3046_Can only be assisted over the phone_____
Website: http://www.familyshelter.org__________________ ___
Company Name: HUMAN SOLUTIONS______________________
Services: Shelter_______________________________________
Phone: 503 548 0200 ___________________________________
Company Name: 211 INFO_______________________________
Services: Shelter_______________________________________
Phone: 211 Call this number and follow the directions given to _obtain refuge________________________________________
Website: https://www.211info.org/housing/ _______________
Apartments: Company Name: ForRent.com__________________________
Services: Apartment List_______________________________
Phone: 503 669 8350 _________________________________
Website: http://www.forrent.com ______________________
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Low Income Housing Properties
BRIARWOOD EAST 22 units – 503.760.5316 3302 SE 122nd Ave, Portland, OR 97236
CASCADE CROSSING: 74 units – 503.256.2459 10535 E. Burnside St, Portland, OR 97216
CAROLYN GARDENS 12 units – 503.255.5092 13907 SE Division St, Portland, OR 97236
THE CEDARS 40 units – 503.328.9447 3181 SE Powell Valley Rd, Gresham, OR 97080
COLUMBIA VIEW 7 units – 503.255.5092 4629 NE 118th Ave, Portland, OR 97220
DOUGLAS MEADOWS: 8 units – 503.262.0392 2645 SE 127th Ave, Portland, OR 97236 FAIRVIEW ARMS 45 units – 503.667.5337 305 7th St, Fairview, OR 97024
GLISAN COMMONS 67 Units – 503-501-5702 555 NE 100th Ave, Portland OR 97220
GREEN TREE COURT 11 units – 503.408.6595 2405 SE 142nd Ave, Portland, OR 97233
IVON COURT 8 units – 503.262.0392 2629 SE 125th Ave, Portland, OR 97236
LINCOLN WOODS 70 units – 503.408.6595 2333 SE 130th Ave, Portland, OR 97236
PARK VISTA 59 units – 503.262.0392 10918 SE Stark St, Portland, OR 97216
THE PINES 66 units – 503.666.5310 140 SE 188th Ave, Portland, OR 97233
THE ROCKWOOD BUILDING 47 units – 503.907.2790 124 NE 181st Ave, Portland, OR 97230
ROSEWOOD PLAZA 45 units – 503.907.2790 18173 NE Couch St Portland, OR
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Energy Assistance & Other Services
Company Name: IMPACT NORTHWEST___________________
Services: Energy Assistance____________________________
Address: 10055 E Burnside St Portland, OR 97212__________
Phone: 503 294 7444_________________________________
Website: https://impactnw.org/main-navigation/programs/__
Company Name: IMPACT NORTHWEST___________________
Services: Gas Assistance ______________________________
Address: 10055 E Burnside St Portland, OR 97212__________
Every Monday from 9am – 3pm you will be served in the order of your arrival_______________________________________
Company Name: EL PROGRAMA HISPANO CATOLICO________
Services: Energy Assistance_____________________________
Phone: 503 489 6842 , 503 669 8350_____________________
Phone calls only. The telephone line is open Monday – Thursday from_8:45am – 9:45am_________________________________
Company Name: HUMAN SOLUTIONS_____________________
Services: Water & Energy Assistance _____________________
Phone: Energy- 503 405 7877____________________________
Phone: Water – 503 669 8350___________________________
Phone Calls Only______________________________________
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Employment Services
Company Name: OREGON STATE-EMPLOYMENT DIVISION____
Services: Job Postings__________________________________
Address: 194th and Stark_______________________________
Phone: 503 669 7112 ext.264__Hablar con Orlando Williams___
Website: www.oregon.gov/employ/pages/contact-us.aspx____
Company Name: El PROGRAMA HISPANO CATOLICO________
Address: 333 SE 223rd Ave, Gresham, OR 97030__Go every Monday____________________________________________
Phone: 503 669 8350________________________________ _
Company Name: HUMAN SOLUTIONS____________________
Services: Employment Specialist________________________
Address: 124 NE 181st Ave Gresham OR 97230___________
Phone: 503 405 7875________________________________ _
Company Name: THE CITY OF GRESHAM__________________
Services: Intervention & Employment Programs____________
Living Solutions, Community Works, Collaborative Family Success Project_______________________________________
Phone: 503 907 2821________________________________ __
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Food Services
Company Name: ALDER ELEMENTARY__________________________
Services: Community Food Pantry______________________________
Address: 1700 SE Alder st Portland OR 97233_____________________
Phone: 503 262 3766________________________________ ________
Every Tuesday from 8am to 10:30am. For the whole Community._____
Services: Alder Family Food Pantry_____________________________
This food pantry is only for ALDER parents. Every Wednesday from 2pm to 3pm.____________________________________________________
Company Name: GLENFAIR ELEMENTARY________________________
Services: Community Food Pantry______________________________
Address: 15300 NE Glisan St Portland OR 97230___________________
Phone: 503 252 3479________________________________ ________
Every Tuesday from 4pm to 5:30pm. For the whole community.______
Company Name: REYNOLDS MIDDLE SCHOOL_____________________
Services: Community Food Pantry & Clothes Closet________________
Address: 1200 NE 201st Ave Fairview OR 97024____________________
Phone: 503 665 8166________________________________ _________
Every Friday from 2:30pm to 4pm Room #401. For the whole Community.
Company Name: EL PROGRAMA HISPANO CATOLICO________________
Address: 333 SE 223rd Ave, Gresham, OR 97030_____________________
Phone: 503 236 9670 o 503 669 8350_____________________________
Website: Catholiccharitiesoregon.org/services______________________
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Company Name: SNOWCAP_____________________________________
Services: Food Boxes &_Clothing_________________________________
Address: 17805 SE Stark St, Gresham OR (behind the Rockwood Library)
Phone: 503 674 8785__________________________________________
Monday – Friday from 10am to 2pm and Wednesdays 6pm – 8pm______
Company Name: USDA – SNAP Program___________________________
Services: SNAP Benefits – Enrollment Specialist_____________________
Phone: 503 928 6880_Juan Leon_________________________________
Website: [email protected]__________________________________
Company Name: WALT MOREY MIDDLE SCHOOL___________________
Services: Dry Foods & Clothing Closet____________________________
Phone: 503 810 9604_Ian Fox___________________________________
Address: 2801 SW Lucas Ave Troutdale, OR 97060___________________
Company Name: H.B. LEE MIDDLE SCHOOL________________________
Services: Food Closet__________________________________________
Phone: 503 255 5686_Caty Marshall SUN Site Manager______________
Address: 1121 NE 172nd Ave, Portland OR 97230___________________
Company Name: REYNOLDS HIGH SCHOOL_________________________
Services: Harvest Share_5/16, 6/11, 2018-2019 school year dates are TBD
Phone: 503 667 3186 ext.1311_Robert Williams_____________________
Address: 1121 NE 172nd Ave, Portland OR 97230_____________________
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Company Name: SALVATION ARMY GRESHAM FAMILY SERVICES______
Services: Emergency Food Assistance (Please bring current mail dated within the last 30 days, identification for customer receiving services.___
Address: 473 SE 194th Ave, Gresham OR _________________________
Phone: 503 661 8972__________________________________________
Monday – Tursday from 9am to 12pm and 1pm – 3pm_______________
Website: www.gresham.salvationarmy.org________________________
Services: Harvest Share/Fresh Produce___________________________
First Wednesday of every month. General Public: 9am – 10am________
Address: 473 SE 194th Ave, Gresham OR__________________________
Services: $20 Clothing Voucher for family store____________________
One voucher provided each day to the first person who asks for one.__
Address: 2990 NE Hogan Dr. Gresham, OR________________________
Phone: 503 667 1984______*Wednesday is half off*_______________
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Childcare & Schools
Company Name: MHCC HEAD START_______________________
Services: Head Start – Ages 0-5 ___________________________
Address: 10100 NE Prescott St Portland OR 97220____________
Phone: 503 491 6111___________________________________
Monday - Friday from 9am to 4:30pm______________________
Website: Headstart.org__________________________________
Company Name: CHILDCARE RESOURCE & REFERAL___________
Services: Resources for childcare__________________________
Address: 4510 NE 102nd Ave Portland OR 97220______________
Phone: 503 491 6208 Fax: 503 491 6930__________________
Company Name: OREGON CHILD DEVELOPMENT COALITION_
Services: Resources for children with parents working in Agriculture_________________________________________
Address: 2727 SE Anderson Rd. Gresham OR 97080_________
Phone: 503 663 0896 Fax: 503 663 0447_______________
Website: http://www.ocdc.net/locations/#multnomah______
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Company Name: IMMIGRATION COUNSELING SERVICES_______________
Services: Lawyers for low income individuals________________________
Address: 519 SW Park Ave Suite 610 Portland OR 97205________________
Phone: 503 221 1689 Fax: 503 221 3063_________________________
Website: http://ics-law.org/about-ics.php__________________________
Company Name: OREGON LAW HELP______________________________
Services: Call line for referring lawyers – Civil cases___________________
Phone: 503 224 4086___________________________________________
Website: http://lawhelp.org_____________________________________
Company Name: MULTNOMAH COUNTY COURTHOUSE _____________
Services: Family Assistance Center _______________________________
Address:1021 SW 4th Ave Portland OR____________________________
Phone: 503 988 4003__________________________________________
Company Name: OREGON STATE BAR_______________ ______________
Services: Legal Consultations – Only $35 per appointment ____________
Phone: 800 452 7636__________________________________________
Website: http://www.osbar.org/_docs/public/diy/modestmeansapp.pdf
Company Name: CATHOLIC CHARITIES_______________ ______________
Services: Immigration Legal services__________________ ____________
Phone: 503 542 2855__________________________________________
Address: 2740 SE Powell Blvd. #2 Portland OR 97202___________________
Website: http://www.catholiccharitiesoregon.org____________________
Legal Services
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Low Cost Immigration Legal Service Providers
Lutheran Community Services of Oregon and Southwest Washington:
Portland Office Vancouver Office 605 SE 39th Ave 3600 Main st Second Floor Portland OR 97214 Vancouver WA 98663 503-233-0042 360-694-5624 Please call for appointments Please call for appointments
Portland Area Immigration Attorneys Phil Hornick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503 243-2733
Cecilia Nguyen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503 644-5010
Michael Purcell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503 241-8203
Immigrant Law Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503 241-0035
Parker Butte & Lane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503 241-1320
M. Renee Cummings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503 548-1575
Thomas Peterson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 541 513-8868
Teresa Statler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503 220-4185
Sponsors Organized to Assist Refugees (SOAR):
7931 NE Halsey St Suite 314 Portland OR 97213 503-384-2482 Walk-ins welcomed every Wednesday 9:00am – 4:00pm
Immigration Counseling Service:
519 SW Park Ave, Suite 610 Portland, OR 97205 503-221-1689
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Medical Services & Services for Women
Company Name: OREGON LATINO HEALTH COALITION___________________
Services: Helps to connect children with free health services in the case that_ they don’t qualify for the OHP health Plan. Only for individuals less than 19_ years old.________________________________________________________
Address: 240 N Broadway Suite 115 Portland OR 97227___________________
Phone: 971 300 8410______________________________________________
Website: http://orlhc.org/__________________________________________
Company Name: PREGNANCY RESOURCE CENTER_______________________
Services: Resources for pregnant women._____________________________
Address: 104 NW 11th st Gresham OR 97030___________________________
Phone: 503 666 6527______________________________________________
Website: www.prcofportland.com____________________________________
Company Name: TRANCISIONES/TRANSITIONS PROGRAM__________________
Services: Transitions is a program for professional development and university__ level preparation for women who might find it hard to start or continue their university education.________________________________________________
Address: 2600 SE Stark St Gresham OR 97030_____________________________
Phone: 503 491 7238________________________________________________
Website: www.mhcc.edu_____________________________________________
Company Name: WALLACE MEDICAL CONCERN_________________________
Services: Low Income medical treatment & services _____________________
Address: 254 NW Burnside Rd Gresham, OR 97030_______________________
Phone: 503 489 1760______________________________________________
Website: wwallacemedical.org/health-and-care-centers/gresham-medical-clinic/
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Domestic Violence Help
Company Name: GATEWAY DOMESTIC VIOLENCE CENTER_________________
Services: Serves all victims and survivors facing domestic violence __________
Address: 10305 E Burnside st Portland OR 97216_________________________
Phone: 503 988 6400_______________________________________________
Website: www.gatewaycenterdv.org__________________________________
Company Name: BRADLEY ANGLE____________________________________
Services: Emergency shelter for survivors of domestic violence seeking safety
Address: Undisclosed Location_______________________________________
Phone: 503 281 2442_____Call to Safety 503 235 5333 (Crisis line)__________
Website: www.bradleyangel.org______________________________________
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Mental Health Services
Company Name: ME, TOO - LEGACY HOSPICE & PALLIATIVE CARE__
Services: Me Too is a program that supports children and families _ experiencing the death of someone close to them.______________
Address: P.O. Box 10796 Portland OR 97296___________________
Phone: 503 228 2104______________________________________
Website: http://oregonhospice.org/metoo_____________________
Company Name: EASTSIDE EXPLORERS___________________________
Services: Eastside Explores provides life enriching care and promotes__ social competence, validation and support for adults facing physical __ and mental disabilities._______________________________________
Address: 362 NE 219th Ave Gresham OR 97030____________________
Phone: 503 730 0252_________________________________________
Website: https://eastside-explorers.com_________________________
Company Name: CEDAR HILLS HOSPITAL__________________________
Address: 10300 SW Eastridge st Portland OR 97225__________________
Phone: 503 944 5000__________________________________________
Website: https://cedarhillshospital.com___________________________
Company Name: THE DOUGY CENTER__________________________
Services: Support for children and families who have experienced the death of someone close to them.______________________________
Address: 3909 SE 52nd Ave Portland OR 97206___________________
Phone: 866 775 5683 Fax: 503 777 3097___________________
Website: https://www.dougy.com_____________________________
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Company Name: AMERICAN FOUNDATION FOR SUICIDE PREVENTION_
Phone: Suicide Prevention Lifeline: 1 800 273 8255_________________
Phone: Crisis Text Line- Text HELLO to 741 741____________________
Website: https://afsp.org_____________________________________
Company Name: EARLY ASSESMENT & SUPPORT ALLIANCE _________
Services: Support, assessment & treatment for youth & young adults__ ages 15-25 experiencing psychosis and their families_______________
Phone: 503 988 3272 Fax: 503 988 4680______________________
Phone: 24/7 Crisis Line- 503 988 4888___________________________
Address: 2951 NW Division st, Suite 200 Gresham, OR 97030_________
Website: www.easacommunity.org/multnomah-county.php_________
Company Name: CENTER FOR FAMILY SUCCESS, ROCKWOOD ________
Services: Parenting programs & family stabilization services for justice involved parents. Parenting classes, reentry support, mentoring_____
Phone: 503 286 0600 _____________________________________
Address: 1445 SE 122nd Ave, Portland OR 97233___________________
Website: www.pathfindersoforegon.org_________________________
Company Name: BABY BLUES CONNECTION _____________________
Services: 24 hour message line. Phone, email, group, and online support for womaen & their families experiencing perinatal and postnatal mood disorders.__________________________________________________
Phone: 800 557 8375 _____________________________________
Website: www.babybluesconnection.org_________________________
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Company Name: RECOVERY INTERNATIONAL ___________________
Services: Depression and anxiety support groups________________
Phone: 503 810 2789 Call for meeting locations and times._______
Website: www.recoveryinternational.org_________________________
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Services for Youth
Company Name: SPRINGDALE JOB CORPS CENTER________________
Services: For Young people who want to obtain a high school diploma. They also provide vocational training and housing.________________
Address: 31224 Historic Columbia River Hwy. Troutdale OR 97060____
Phone: 503 695 2245________________________________________
Website: https://springdale.jobcorps.gov_______________________
Company Name: I HAVE A DREAM____________________________
Address: 1698 SW Cherry Park Rd Troutdale OR 97060____________
Phone: 805 235 6842 Fax: 503 287 0539_________________
Website: https://www.dreamoregon.org_______________________
Company Name: SMYRC____________________________________
Services: SMYRC offers food, clothes and a warm and safe space for Young_people who identify as LGBTQ in the community._________
Address: 16570 SE Oak St Portland OR 97230___________________
Phone: 503 872 9664 ________________________________
Website: https://www.smyrc.org_____________________________
Company Name: NEW AVENUES FOR YOUTH – EAST CONNECT________
Services: Homelessness prevention and intervention. Provides education and employment opportunities, meals, housing, counseling, job training
Address: 16570 SE Oak St Portland OR 97233_______________________
Phone: 971 517 8709 La Shawn Chaney, Employment Specialist___ ____
Website: https://[email protected]________________________
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Company Name: PORTLAND YOUTH BUILDERS____________________
Services: Provides education and employment opportunities, counseling, and career development for homeless and low-income youth________
Address: 4816 SE 92nd Ave Portland OR 97266____________________
Phone: 503 286 2900 Info sessions help every Thursday at 3:30pm___
Website: https://pybpdx.org___________________________________
Company Name: SE WORKS – DAHL FAMILY YOUTH EDUCATION &__ CAREER DEVELOPMENT CENTER_______________________________
Services: Provides assistance getting your GED, career development , job placement, case management, college readiness______________
Address: 7916 SE Foster Rd Portland OR 97206___________________
Phone: 503 772 2314 Vivian Scott - Director_____________________
Website: [email protected]_________________________________
Company Name: DHS – TEEN PARENT PROGRAM_________________
Services: Services to help complete high school or GED with childcare assistance, for male and female parents of age 19 and under_______
Address: 4425 NE Broadway St Portland OR 97213________________
Phone: 971 673 5722__Teen Parent Unit________________________
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Student Health Centers Serves Grades K-12:
Centennial High School Cleveland High School 3505 SE 182nd Ave, Gresham 3400 SE 26th Ave, Portland Phone: 503 988 5488 Phone: 503 988 3350 Fax: 503 988 5484 Fax: 503 988 4892 Mon, Tue, Wed, Fri 7:45am - 3:45pm Mon, Tue, Thur, Fri 7:45am - 3:45pm Thurs 10:45am - 6:45pm Wed 9:15am - 5:15pm
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Addiction Help Services
Company Name: NEW SEASON - PORTLAND METRO TREATMENT CENTER_____
Address: 16420 SE Division St Portland OR 97236__________________________
Phone: 877 284 7074 Fax: 503 762 3199___________________________
Website: https://newseason.com/clinics/portland-metro-treatment-center/____
Company Name: BRIDGES TO CHANGE________________________________
Services: Drug and alcohol treatment center.___________________________
Address: 154 NE 168th Ave Portland OR 97230__________________________
Phone: 503 265 8104 ________________________________________
Website: https://bridgestochange.com________________________________
Company Name: CODA GRESHAM RECOVERY CENTER____________________
Services: Health and Wellness center._________________________________
Address: 1427 SE 182nd Ave Portland OR 97233_________________________
Phone: 503 400 7709 ________________________________________
Website: https://codainc.org/_______________________________________
Company Name: BLANCHET HOUSE AND FARM________________________
Services: They offer addiction services and housing only for men. Must be 18 or older to qualify.________________________________________________
Address: 310 NW Glisan St Portland OR 97209__________________________
Phone: Ross Sears – 503 852 6626 _____________________________
Website: https://www.blanchethouse.org/____________________________
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Company Name: LEWIS & CLARK GRADUATE SCHOOL__________________
Services: Free confidential problem gambling counseling________________
Address: 4445 SW Barbur Boulevard Portland, OR 97239_________________
Phone: 503 768 6325 – English 503 686 4600 – Spanish ___________
Website: https://graduate.lclark.edu/clinics/problem_gambling/__________
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Company Name: NATIVE AMERICAN YOUTH AND FAMILY CENTER________
Services: Provide variety of services including, housing, medical, counseling, carrer development, elder services, youth services and more_____________
Address: 5135 NE Columbia Blvd Portland OR 97218_____________________
Phone: 503 288 8177______________________________________________
Website: https://nayapdx.org_______________________________________
Company Name: IMMIGRANT & REFUGEE COMMUNITY ORGANIZATION___
Services: Provide variety of services including, housing, medical, counseling, carrer development, elder services, youth services and more_____________
Address: 10301 NE Glisan st Portland OR 97220________________________
Phone: 503 234 1541_____________________________________________
Website: https://irco.org__________________________________________
Company Name: RUSSIAN OREGON SOCIAL SERVICES - EMO_____________
Services: Domestic violence & Sexual Assault Services, Community Orientation, English Classes, Health Education, emergency dental services, _____________
Address: 10301 NE Glisan st Portland OR 97220________________________
Phone: 503 234 1541_____________________________________________
Website: https://irco.org__________________________________________
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Emergency Numbers
Alcohol Drug Help Line Call to Safety 1 800 923 4357 503 235 5333 Teen Line: 1 877 553 8336 1 888 235 5333
Child Abuse/Reporting Clackamas Women’s 503 731 3100 Crisis Line 503 654 2288
Cocaine Anonymous Domestic Violence Crisis Line 503 256 1666 503 469 8620 (Wash. Co)
Mult. County Crisis Line Narcotics Anonymous 503 988 4888, 1 800 716 9769 503 345 9839 24 hour hotline for mental health concerns
National Child Abuse Hotline Oregon Abuse Hotline for 1 800 422 4453 Children and Adults 1 855 503 7233, TTY/Voice 503 945 5811 Sexual Assault Resource Center Suicide Prevention 503 640 5311 1 800 273 8255
Vet Suicide Hotline Washington Co. Crisis Team
1 800 273 8255 press 1 503 291 9111 Suicide Prevention & Referrals