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8/10/2019 Revised Employee Empowerment & Retention
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Employee Empowerment &Retention
8/10/2019 Revised Employee Empowerment & Retention
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Employee Loyalty
Why? What? How?
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Employee RetentionWhy??
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Employee Empowerment & Retention
Why??
Employee
Loyalty&
Empowerment
Globalization&
Competitionto Hire
Profits &
Growth
Lifetime
employmentdoes not
exist
Employeeloyalty &
Customerloyalty
LowerEmployeeTurnover
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Employee Loyalty- Articles and Interviews
Professor Mathew Bidwell from Wharton management
Loyalty is to Individuals, Not Institutions.
Processes handled fairly in the organization - encourages loyalty.
Pankaj Bansal, Co-founder and CEO, People Strong
Business Today -Edition: March 4, 2012
The employee has become a more informed customer.
Article by Careerbuilder.com and reposted by Forbes in 2011 that
discussed Declining Employee Loyalty
76% of full-time workers would leave their current workplace if the
right opportunity came along.
Other studies show that the average company loses from 20% to 50%of its employee base each year.
Mr. Kiran Karnik, Former President, NASSCOM (2001-2007)
IT companies face an attrition rate of 35-40 per cent a year, while top-
end ones have an average of 15 per cent.
Professor Mathew Bidwell
Wharton management
Pankaj Bansal, Co-founder
and
CEO, People Strong
Mr. Kiran Karnik,
Former President,
NASSCOM (2001-2007)
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Diane Bergeron, an assistant professor at Case Western's Weatherhead School of
Management in Cleveland: Loyal employees go beyond to help the organization improve.
Employee LoyaltyBoon to the Organization
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Companies with the lowest turnover of employees have the
highest profit per employee.
Employee Loyalty& Customer Loyalty
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Employee Loyalty
If you are seeking loyal
employees and higher retentionrates, you might want to ask
yourself "Are you loyal to your
employees?" Ask not what
your employees can do for you,ask what can you do for your
employees.
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Employee Empowerment & Retention
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Motivational Needs
Business Today, Indicus Analytics and People Strong 2009:
HR strategy needs to be differentiated for different genres of employees.
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Employee LoyaltyUnderstanding Employee Behavior
VideoMunnabhai
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Employee LoyaltyUnderstanding Employee Needs
Met Lifes 9th Annual Survey of Employee Benefits:
71% of employees who are satisfied with their benefits, report being very loyal to their employers.
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l & i
http://www.tata.com/index.htm8/10/2019 Revised Employee Empowerment & Retention
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Employee Empowerment & Retention
Tata Consultancy Services
Topped the Business Today- Indicus survey of India'sBest Companies to Work for in 2009
Mr. Ajoyendra Mukherjee, Vice President and Head ofGlobal HR, talks to Business Today :
Key objective: Keeping employees productive andhappy.
Lowest attrition rate in the IT sector, at 12.8 %,compared to 15.4 % for its nearest competitor, Infosys.
70 % of the Tata company's total cost is incurred onpersonnel.
Health care benefits are the best in the industry.
While pay hikes are nice, what mattered to employeesmore were promotionsgave a sense that their careerswere on track.
http://www.tata.com/index.htm8/10/2019 Revised Employee Empowerment & Retention
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Employee Empowerment & Retention
Tata Consultancy Services
'Mpower: deals with issues that employees.
'Maitree: It's employees plus their spouses.
Clubs for trekking, music, dance, photography andquiz.
Annual survey called 'Pulse - Compensation benefits.
Star of the project - GEMS points.
Employees trade their GEM points for products from
select vendors.
Mr. Ajoyendra Mukherjee,
Vice President and
Head of Global HR, TCS
E l E & R i
http://www.tata.com/index.htm8/10/2019 Revised Employee Empowerment & Retention
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Employee Empowerment & Retention
Microsoft
Microsoft- Employees Speak
Joji Sekhon Gill, a Senior Human Resource Director,
Flexible Work Timings: She has two critical
responsibilities: a three-and-a-half-year-old daughter
and an ailing 87-year-old father. So there are days
when she comes to work at eight in the morning andleaves by 3.30 pm.
Ankur Arora, a Solutions Specialist, has formed a
music band with four colleagues. He believes a
people-friendly organization should be able to tell its
employees: "You are doing a great job and enjoy your
life." Arora does.
E l E & R i
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Employee Empowerment & Retention
HCL Tech
Program called Art Box at HCL Technologies,
way for employees to pursue their passion.
Starting with 100 people, Art Box is now
overflowing with 1,300
An employee earns points when appreciated by
colleagues, which can be redeemed for
goodies.
Sheetal Sawhney, Manager,
HCL Tech
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Employee Empowerment & Retention
Marriott Hotels India
Four houses: Elephant, Lotus, Peacock and Banyan.
'Koffee with the GM'
Integrity Hotline : For employees too shy to talk
Six offs in a month and financial support for higher
education.
Employee birthday: Dine and stay in the Marriot
hotel with their spouse or family.
Learning center
Awards and recognition for outstanding
performance.
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Employee Empowerment &
Retention
Video : Interview with Mr. Greg Tunney ,
CEO of R G Barry Corporation.
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Thank You