Upload
mgage
View
216
Download
0
Embed Size (px)
DESCRIPTION
Â
Citation preview
Revenue Generation through
Competitions
For Broadcasters & Media Companies
TV
How Can TV Create a Customer Centric Experience to generate an
Increased Revenue Stream
| 2
Our Approach
mGage is a global mobile engagement provider. With more than 15 years of mobile marketing and customer care experience we deliver billions of
monthly mobile messages. Our SaaS, cloud-based technology, enables brands to intelligently personalise mobile communications for the omni-
channel consumer. Our platform provides reach across mobile touchpoints, including text message, app push notification, voice, and email
| 3
What We Do
Customer
Management
mCRM &
EngagementCustomer
Acquisition
mCRM Mobile Messaging Payments
Create and manage your own messaging
campaigns using Communicate Pro.
Track customer behaviour, identify your
valuable customers and incentivise.
Reliable carrier grade messaging
solutions to drive brand awareness,
improve customer service or acquire new
customers.
Unlock mobile payments functionality for
your customers with our suite of mobile
payment products.
| 4
High-Response, Interactive Messaging
Cost-effective and reliable, SMS is the fastest way to
connect with your customers –with an open rate of 98%.
Communicate Pro offers immediate, real-time
communication between you and your customer. Our robust,
cloud-based platform enables you to create a dialogue with
your customers via SMS, MMS, Push Notifications and Out-
Dial.
International Coverage
24/7 Operational Support
Cloud-Based InfrastructureRuns in carrier-grade data centres, under stringent SLAs
Passbooks & MicrositesBuild Personalised Offers That
Open In Any Smartphone
Optimised Web Forms &
List Management Easily embedded in your own
site to allow opt-ins
Push NotificationsSend push notifications to
anyone with your app
installed on their phone
Multi-Step CampaignsBespoke campaigns and
templates to deliver
personalised and relevant
responses
| 5
What Can We Do For You?
• Our robust technology has been used by major broadcasters and
media clients for over 7 years
• Drive audience engagement and facilitate social interactivity through
competitions
• Incremental revenue generating services integrated with TV
productions
• Platform and services have been audited by Deloitte and other
compliant bodies
• High capacity throughput for interactions, voting and transactions on
a global scale
| 6
Example of Campaign Promotion
Pre - show Live – on air/during recorded show Post – in show
SMS confirmation of entry
Re-activation, cross-sell / up-sell
audience
Celebrate the winners!
Interactive user-profiling, targeted
SMS pushes
Simple, clear on-air call to action
3for2 or 6for4 mechanic-higher
ARPU
Short time to prize allocation
- Increase perceived value
On air and online promotion
Social Media interaction
Use mobile to receive viewers
comments. Build up hype prior to live
campaign!
Web – promote competition SMS entry
online
Web – promote competition SMS entry
online
Advertise the show and competition via
social media channels
| 7
• Cash prizes work
• Relevant prizes
• Increase perceived value with spot prizes
•Frequency, duration and clarity of exposure!
• Presenter involvement
• Cross-channel promotion
• Post-show (last chance reminder)
•The right price point
• Contextually relevant competition
• Promotion in middle of show
• Variety- use prize-draws and competitions
The Format
The Marketing
The Prizes
The Call To Action
We Will Help You Keep The Campaigns Effective
| 8
Revenue Generation - Competition Apple a Day Concept – Daily competition to win a brand new Apple device (e.g. iPad Air)
On-air Call to Action
Cross-Channel Promotions
Competition Example:
Which football team came runners
up in the 2014 FIFA World Cup in
Brazil? Is it:
a) Brazil
b) Germany
c) Argentina
d) England
Text the word APPLE followed by a
space and you’re a, b, c or d
answer to 87474. Texts cost £1.50
plus your standard network rate
and the winner will be announced
at the end of tonight's show.
3 For 2
Mechanic
Thanks! Enter
again now for
more chances to
win & a FREE 3rd
entry! Txt APPLE
to 87474 (Cost
£1.50+SNR) T&C
@ mfr.co.uk
Free Message
Prize!
| 9
Case Study - Bauer
Objective
mGage was tasked to deliver an innovative campaign to increase user
engagement across 4 Bauer stations; Forth One FM, Clyde One, Key 103 &
Rock FM.
Solution
mGage successfully delivered a platform to generate incremental revenue by
utilising retargeting campaigns alongside on-air call to action
• Premium SMS Competitions
• Mobile Marketing
• Profile Analysis
• Profile Segmentation
Result
• Additional 40% revenue generated by marketing campaign
• Total revenue generated: £158,460
• Overall campaign delivered above target (13%)
FreeMsg: £20K could be
yours with Key 103's
Every Day Is Payday
BONUS.
Click
www.key103.co.uk/bonus
for the question and
T&Cs.
ToOptOutReply: STOP
| 10
Customer receive a confirmation text
plus an offer for 3for2 entries
Customer enter a competition to win a
prize. Competition information can be
found on the website and on TV
commercial
TV answer A
Thanks! Enter again
now for more chances to
win & a FREE 3rd entry!
Txt TV to 87474 Cost
£1.50+SNR) T&C @
nowtv.co.uk
User Case – Premium SMS for competition
THANK YOU
Stay in-touch with the latest technology and services to fuel your business at
www.mGage.com or contact us at [email protected]