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Rethinking Learning Activities: Taking action on user research
Keli Amann, User Experience Specialist, Stanford UniversityDaphne Ogle, Senior Interaction Designer, UC Berkeley
June 16, 2010
Unless otherwise noted, photos in this presentation are licensed from iStockPhoto.com and may not be reused outside this context.
“Rethinking Learning Activities”
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Silo Antelope by ken mccown / © Some rights reserved. http://www.flickr.com/photos/kenmccown/132990634/
“Taking action on user research”
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Goal Directed Design
Two goals for this presentation
Present outcomes of work• New framework for learning activities
Explain the process we used
In both cases, stick around for the Workshop
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Goal Directed Design
• Project Planning• Research• Modeling• Requirements Definition• Framework Definition• Detailed Design• Development
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Project Planning: Sept/Oct 2009
Scope and recruiting• What are we doing and how• Training researchers
8 schools• Recruiting interviewees• IRB approvals
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Interviewers
• Marist University: Brian Dashew• Stanford University: Keli Amann, Jacqueline Mai• Texas State University: Ann Jensen, Salwa Khan• University of California, Berkeley: Christina Middleton,
Daphne Ogle, Lisa Rothrauff• University of Indiana: Kristol Hancock
University of Michigan: Gaurav Bhatnagar• University of Wyoming: Robin Hill• Virginia Tech: Amber Evans, Samantha Blevins, Teggin
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Research: Nov/Dec 2009
We interviewed people who• create activities (instructors, IDs)• take activities (students)• evaluate activities (instructors, TA) from different types of • schools and disciplineswith different • stages and priorities
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Diversity
Eight institutions, 30 interviews• 20 instructors (lecturer to tenured professors), 3 instructional staff• 3 undergraduates, 4 graduates• 2 students, 2 instructors representing courses completely online
Schools of various sizes• 4,000 to 40,000 undergrads• 900 to 16,000 graduate
Disciplines• Humanities: writing, history, languages• Sciences & engineering: biology, chemistry, engineering, nutrition• Graduate: math education, medicine, pharmacy, law
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Analysis: Jan/Feb 2010
User and domain analysis
http://confluence.sakaiproject.org/display/UX/User+and+Domain+Analysis+Part+1
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Problem Statement
• Disparate tools: flexibility but also burden
• Communication separated from assignment
• Difficult to manage offline files when work must be manipulated offline (download/printout)
• Offline activities can’t take advantage of online
management tools.
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Disparate tools: flexible burden
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Tests & QuizzesAssignmentsForums (Discussion)Resourcesemailexternal wikis external websites
Communication | Assignment
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SyllabusAnnouncementsScheduleemail
Assigned activities
Vision Statement
To give unified creation, deployment, and access to all learning activities by
• Giving instructors and students a common view across activities and classes to help them plan, direct their attention, and improve.
• Planning for peer involvement, adjustments, and exceptions in deployment
• Integrating communication into the context of the assignment
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Vision Statement
• Making it possible/easier to create and submit assignments that require rich text or multimedia expression directly online and/or manage printing and file transfer.
• Allow offline activities to take advantage of online capabilities.
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Modeling: Personas
16
8 persona for Instructor and staff
• Types of learning activities: variations in form, purpose, & peer involvement
• What they are involved in: plan the schedule and flow of the course, or just involved in activity creation; manually evaluate student work, or monitor submission status and grades
• Small variations in attitude towards technology
Instructor/Staff: Problem Sets
Chikako Nakamura Japanese instructor
Terry HeinleinMajors Bio coordinator
Bob MurphyOnline Math Professor
Amanda HarperInstructional Tech Associate
Instructors: Writing
Denise Garza Freshman Writing Lecturer
Landon JonesAssociate Professor, Philosophy
Irina Nemkova Graduate Teaching Assistant
Jan NelsonNursing Practicum Instructor
Review submission status
Review individuals
Activity deployment
Activity Creation
Course planning
Activity creators Activity evaluators
Review submission status
Review individuals
Activity deployment
Course planning
Activity creation
Requirements Definition March/April
Write scenarios for specific persona, then pull out functional & data requirements
• Salwa Khan & Whitten Smart, Texas State University, San Marcos• Kristol Hancock, Indiana University• Daphne Ogle, UC Berkeley• Keli Amann, Stanford University
Framework Definition May/June
List functional & data elements, then organize them
• Kristol Hancock, Indiana University• Daphne Ogle, UC Berkeley• Keli Amann, Stanford University
Let’s show framework by walking through scenarios for three persona…
Denise, Freshman Writing Lecturer
Denise’s homepage
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Denise!
Race and Ethnicity in Film, Winter 2010
Denise goes to her course home
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Denise reviews last year's syllabus
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Denise edits a reading in syllabus
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Denise edits a reading
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Denise edits a reading
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Denise edits a reading
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Denise edits a reading
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Denise adds a new assignment
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Denise adds new assignment
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Denise adds new assignment
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Denise saves new assignment for later
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Denise reuses a survey
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Denise reuses a survey
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Denise reuses a survey
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Denise reuses a survey
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Denise reuses a survey
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Denise finishes assignment
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Denise finishes assignment
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Denise finishes assignment
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Denise reviews her edits
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Denise’s workflow
Course Schedule
Activity Bank
Activitycreation
To do
Activity
Usage
Landon, Associate Professor
Landon’s homepage
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Create newTask for myselfTask for othersAssignment for class
Intro to Environmental Ethics, Winter 2010
Landon adds impromptu survey
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Landon adds impromptu poll
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Landon adds impromptu survey
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Landon adds impromptu survey
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Landon adds impromptu survey
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Now, when a student logs in
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Samantha!
Landon’s workflow
Course Schedule
To do
Activity Activitycreation
Amanda, Instr.Technology Associate
Amanda goes to her content bank
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Amanda goes to details of quiz
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Amanda tries to publish quiz to Bob
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Amanda makes her quiz available
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Amanda’s workflow
Activity Bank
Activity Activitycreation
Course Schedule
To do
Plan Course, Create Activity, Usage
Course Schedule
Activitycreation
To do Activity Bank
Activity
Does design tie back to vision?
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Vision Statement
• Giving instructors and students a common view across activities and classes to help them plan, direct their attention, and improve.
• Integrating communication into the context of the assignment
• Planning for peer involvement and adjustments in deployment
Next Steps
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Next Steps
Work through more scenarios: Deepen, Broaden
Reconcile designs with other work• Design work: Cambridge, Michigan• Learning Capability Lenses• Others? (Portfolio? Syllabus? )
Working out timeline and collaboration
Deepen/reconcile: Syllabus, to do
Syllabus: Grade weighting for assignmentsSchedule creation:• Other views: topic/objective, project, calendar• Editing; moving activity to new dates/session• Pre-existing offline course (Import?)Notification of updatesOther structures? (portfolio) Course
ScheduleActivitycreation
To do Activity Bank
Activity
Deepen/reconcile: Activity bank
Course Schedule
Activitycreation
To do Activity Bank
Activity
Compare to other repository work: Cambridge, Michigan;also “drawer”
Deepen/reconcile: Settings,sharing
Course Schedule
Activitycreation
Activity Bank
Activity
Usage Usage
Course Schedule
To do
More scenarios: objectives, group projects, exceptions;More learning activities: discussion, modules
Deepen: Create specific activities
Course Schedule
Activitycreation
To do Activity Bank
Activity
Papers, tests, polls, discussion, modules
Broaden framework to other areas
Course Schedule
Activitycreation
To do Activity Bank
Activity
Course Schedule
Activity Completion
To do
ActivityDescription
Feedback/ScoreEntry
PublishedAssignments
Studentwork
Feedback/ScoreEntry
PublishedAssignments
Studentwork
Plan course, Create Activities, Set Usage Giving Evaluation
Receiving EvaluationKnowing expectations, completing work
Instructor frameworks | Student frameworks
Use persona in other domain?
Online modules Student reflections
Student portfolios, unstructured learning
Learning Capabilities & Timeline
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An analogy: two ways of seeing
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Photo from Arno & Louise, http://www.flickr.com/photos/arnolouise/3252847397/
The Workshop
Course Schedule
Activitycreation
To do Activity Bank
ActivityFeedback/
ScoreEntry
PublishedAssignments
Studentwork
Plan course, Create Activities, Set Usage Giving Evaluation
Thank you
Questions and commentsKeli Amann, [email protected] Ogle, [email protected]
More info:http://confluence.sakaiproject.org/display/UX/ Sakai+3.0+capabilities+for+learning+activities