RETAIL FOOD BUSINESS

88

Inte

gra

ted

Re

po

rt 2

019

Sales COP thousand million

521563

77

485

73 72

3.3%

7.8%

CAGR

CAGR

of the Business’s total sales.

of the Business’s total sales.

Sales abroad represent

Sales in Colombia represent

2019

2019

2017

2017

2018

2018

Total sales

Sales in Colombia

Sales abroad

30.9%

69.1%

7,370 TOTAL

Colombia

(Direct employees, third-party employees and apprentices)

Women

Abroad

Men

EMPLOYEES

Juan Chusán Andrade

8.0% 7.6% 8.7%

4.0%1.8%4.8%

USD million

% of growth

% of growth

% of growth

815 697738

8.1%CAGR

of Grupo Nutresa’s total sales.

The Retail Food Business represents

2019 20172018

8.2%

10.4% 5.8% 6.1%

42.1% 57.9%

74.7%25.3%

PR E S I D E N T

55 years old / Part of Grupo Nutresa

since 2013

(Direct employees and apprentices)

SOCIAL COMMITMENT

EBITDA COP thousand million

184 85 86

46.1%CAGR

of Grupo Nutresa’s EBITDA.

The Retail Food Business represents

2019 20172018

22.6% 11.6% 12.4%Margin

13.7%

115.7% -8.5%-1.1%% of growth

of social volunteer work in Costa Rica.

participated in volunteer activities in the Dominican Republic.

with disabilities hired in Colombia through alliances with Best Buddies.

hours

employees

of the employees

1,200

58

82%

We improved the experience in our points of sale by relocating or renovating our shops for El Corral, Leños & Carbón and Papa John’s in Colombia, and our Bon and Pops ice cream shops in Central America.

The Business maintained its productivity by achieving adequate operating costs and enhancing the scale of its businesses.

The Business executed negotiation and sourcing processes with its suppliers to boost the competitiveness and scale of our operations.

The Business designed eco-design strategies for its packaging solutions and migrated to environmentally friendlier materials.

We created the Burger Bar by El Corral, an innovation-kitchen gastronomic concept that allows testing different products and technologies, and offering new experiences to our consumers.

We enhanced our engagement with multiple service aggregators (third-party delivery service providers) to reach consumers through the use of these new platforms.

89

186

15.7%

69.1%

SUPPLIES AND OTHER

Central America

Colombia

(Includes direct labor, IMCs and other com-modities)

Other 45.3%

Meat(Includes beef, pork and chicken)

23.5%

Packaging materials

11.4%

Sugar2.0%

Oils and fats

2.0%

Milk15.8%

Captions

Presence of our main brands

% of the Business’s sales

Number of points of sale

Brands with sales over USD 50 million

15.2%

314

Dominican Republic and the Caribbean

[GRI102-2]

Direct presence in

5countries

OUTLOOK FOR 2020

342

In the hamburgers and steakhouse categories in Colombia.

In ice cream shops in Costa Rica and the Dominican Republic.

#1

Developing the international market focusing on the Caribbean, broadening the experience in the Bon ice cream shops with new products for different times of the day and continue optimizing the sales processes at Pops.

Consolidating the business strategy in its three dimensions: people, 360 vision and new technologies. This will enable the Business to tackle cha-llenges such as: single-use packaging materials, high rotation, volatility in the cost of supplies and the highly competitive business environment.

90

Juan Chusán AndradeRetail Food Business

Continue leading the consumer preference field in the market through better experiences in our restaurants. This objective will be fulfilled based

on management work performed by a team deeply committed to service and operational excellence and by contributing to Grupo Nutresa’s sustainable goals.

BUSINESS VISION