Upload
others
View
1
Download
0
Embed Size (px)
Citation preview
Retail: Christmas
2016UK Bing Network 2016
List of Contents
1. What’s the Industry saying?
2. Bing Ads Trends & KPIs
3. Ad Copy Analysis
4. Festive Go Dos
UK Retail Snapshot2016 eMarketer estimations
Average annual spend per shopper on digital purchases2:
UK
€1,180Europe
€648
Total UK retail sales are online1
16%Million
UK digital buyers1
43.8
1 eMarketer 2016 Forecaster for 2016 Report (Retail)
2 Western Europe Retail eCommerce 2016: Regional Overview
According to IMRG Capgemini the week of Black Friday accounted for 17% of total 2015 Christmas Sales in the UK1
Black Friday is officially a thing & is here to stay
£1.1bnSpent online on Black Friday in 2015, YoY increase of 36%2
£495mSpent on Tablets & Smartphones on Black Friday1
£968mSpent online on Cyber Monday in 20152
Source: 1. IMRG Capgemini Jan 2016
2. IMRG & Experian Marketing cited in Internetretailing.net, 01 Dec 2015
What are we seeing on Bing Ads?Search patterns in 2015-2016
MethodologyMethodology
• UK Market
• Top 311,196 Retail search queries based on
volume
• Analysis period: Sept 2015 – Jan 2016 (inclusive)
Objectives
• Identify Retail related Christmas shopping trends
• What does the Bing searcher look like?
• What are their behaviours?
• Advertiser opportunities
6% 74% 53%
3% 10% 7% 41% 24%
6% 35% 23%
5% 36% 73%
6% 50% 54%
6% 41% 34%
0
1
2
3
4
5
6
7
8Apr May
Clothing &
Accessories
All Up
Retail
Beauty &
Personal Care
Books, Film,
Games & Music
Consumer
Electronics
Search volume data indexed to average monthly volume in 2016 on UK Bing & Yahoo sites, all devices.
Daily Deals &
Coupons
Annual search query peaks for Retail sub-verticals on Bing Ads in the UK
2016Apr May
2016 Forecast
Jan Feb Mar June July Aug Sept Oct Nov Dec
2016 Forecast2016
16% 48% 49%
59% 74%
17% 2% 3% 3% 5% 19% 6%
3% 9% 5% 24% 11%
28% 40%
6% 41% 34%
0
1
2
3
4
5
6
7
8Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec
Home & Garden
All Up
Retail
Flowers & Gifts
Footwear
Jewellery &
Watches
Search volume data indexed to average monthly volume in 2016 on UK Bing & Yahoo sites, all devices.
Toys & Hobbies
Annual search query peaks for Retail sub-verticals on Bing Ads in the UK
* UK Bing and Yahoo sites, all devices, 01 Oct, 2015 – 31 Jan, 2016
Long-standing Christmas shopping trends from 5 – 6 years ago have been turned on their head in recent years
• Not so much the ‘last dash of the desperates’ on Christmas Eve and then a prolonged January sales period
• Discounting starts early in the festive season with Black Friday; but now becoming a week long sales event rather than just one day
• Black Friday & Boxing Day are the two biggest shopping days of the festive season, followed by Cyber Monday and Manic Monday
• Search volumes on Black Friday on PC devices 2.5x, and 2.2x on Tablet. Mobile is the #1 device of choice on Boxing Day, peaking at 1.8x
Retail Christmas searches start to ramp up from early October
Christmas retail search queries indexed to the average daily volume*
0%
50%
100%
150%
200%
250%
300%
Mobile Indexed Volume PC Indexed Volume Tablet Indexed Volume
Black Friday
Boxing Day
Manic Monday
Cyber Monday
Top 10 UK retail shopping days that made Christmas
Nov DecNov 2015
M Tu W Th F Sa Su
1
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
- All Devices -
Tablets are the device of choice on weekends
with 70% of the top search days occurring on
either a Saturday or a Sunday
1. 27-Nov (Black Friday)
2. 26-Nov
3. 30-Nov (Cyber Monday)
4. 29-Nov
5. 26-Dec (Boxing Day)
6. 28-Nov
7. 25-Nov
8. 23-Nov
9. 24-Nov
10. 01-Dec
Mobile
Tip
Top 10 days by retail search volume during the Christmas Period on Bing Network, split by device
Top retail search volume days indexed to the average daily volume of Nov-Dec 2015, all devices. The Bing Network includes Microsoft and Yahoo sites in the United Kingdom
9/10 of the top retail activity days took place on the last
week of November and first week of December
Black Friday in 2016 falls on 25 November
PC Tablet
NovNov 2015
M Tu W Th F Sa Su
1
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
NovNov 2015
M Tu W Th F Sa Su
1
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
NovNov 2015
M Tu W Th F Sa Su
1
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
DecDec 2015
M Tu W Th F Sa Su
30 1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30 31
DecDec 2015
M Tu W Th F Sa Su
30 1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30 31
DecDec 2015
M Tu W Th F Sa Su
30 1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30 31
Dec 2015
M Tu W Th F Sa Su
30 1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30 31
Dec
Internal Source: Device share of Retail search volume, The Bing Network includes Microsoft and Yahoo sites in the United Kingdom, UK Sept 2015 - Jan 2016
UK Bing users become more reliant on Mobile nearer to Christmas
• Christmas 2015 saw UK Mobile Retail search query share on Bing increase significantly the closer we got to Christmas
• Top 3 days for Mobile usage across the entire festive period were: Christmas Day, Boxing Day and 27th December
• Tablet saw similar growth in usage and volume of queries during the same period, whereas PCs declined
23%24%
25%
Sept Oct Nov Dec
24%23%
Jan
35% 30% 28%
48%50% 52%
17% 20% 20%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
12/25/2015 12/26/2015 12/27/2015
Mobile PC Tablet
Boxing Day(Sat, 26 Dec, 2015)
Day after Boxing Day(Sun, 27 Dec, 2015)
Christmas Day(Fri 25 Dec, 2016)
Retail Mobile volume share Sept 2015 -Jan 2016 People are the most mobile on Christmas Day
Internal Source: Device share of Retail search volume, The Bing Network includes Microsoft and Yahoo sites in the UK, Sept 2015 - Jan 2016
* A mobile device is defined as a small portable internet enabled smartphone and/or tablet
Which Retail categories have the highest mobile device share?
• PC is still the #1 device of choice for many seasonal shoppers on Bing with search volumes avg. 59%, whilst Mobile devices* account on avg. 41% of all searches
• Toys & Hobbies is the category that sees the largest Mobile share, whereas Flowers & Gifts remains firmly with PC
31% 30% 29% 28% 27% 26% 24% 24% 23% 22% 21% 21%
51% 56% 53% 55% 61% 57% 58% 62% 59% 66% 65% 61%
18% 14% 18% 17% 12% 16% 18% 14% 18% 12% 14% 18%
Toys &
Hobbies
Beauty &
Personal
Care
Footwear Jewellery &
Watches
Consumer
Electronics
FMCG /
Grocery
Clothing &
Accessories
Books, Film,
Games &
Music
Home &
Garden
Flowers &
Gifts
Daily Deals
& Coupons
Other Retail
Mobile PC Tablet
Percentage of volume & click share of Retail queries on the Bing Network, UK Bing and Yahoo sites, Sept 2015 – Jan 16
Top 5 Retail sub-categories on Bing AdsHome & Garden dominates both search and click share.Clothing & Accessories and Other Retail (department stores, comparison shopping and catalogues) are the other two popular categories.
ClicksSearches
Home &
Garden
Clothing &
Accessories
Other Retail
(Dept. stores)
22% 34%
20% 23%
16% 11%
Toys &
Hobbies 9% 5%
6%Consumer
Electronics 7%
Top sub-categories split by demographics, Retail search volume on Bing & Yahoo sites, Sept 2015 – Jan 2016
Who is shopping across the various retail sub-categories
15%
14%
20%
10%
18%
15%
16%
13%
18%
21%
21%
25%
17%
21%
16%
17%
15%
17%
19%
19%
24%
16%
18%
16%
19%
17%
41%
30%
27%
28%
30%
30%
31%
34%
30%
27%
29%
28%
29%
18%
31%
29%
35%
28%
28%
25%
24%
26%
27%
24%
23%
29%
5%
9%
7%
12%
7%
8%
9%
5%
10%
7%
10%
5%
8%
Toys & Hobbies
Other Retail
Jewellery & Watches
Home & Garden
Footwear
FMCG / Grocery
Flowers & Gifts
Daily Deals & Coupons
Consumer Electronics
Clothing & Accessories
Books, Film, Games & Music
Beauty & Personal Care
All Up
<24 25-34 35-49 50-64 65+
64%
64%
66%
64%
68%
67%
69%
69%
46%
73%
57%
73%
66%
36%
36%
34%
36%
32%
33%
31%
31%
54%
27%
43%
27%
34%
More than 60% of all up Retail search queries made on the UK Bing Network are coming from 35-64 year olds,
with females making 66% of those searches
Retail
Black Friday, Cyber Monday & beyond
15
Mobile
25%
PC
58%
Tablet
17%
Black Friday, Cyber Monday & Beyond
Search volume queries with Retail intent vs. the average September 2015 daily volume
Day before Black Friday
Black Friday Cyber Monday
All Up Retail 3X 2X
Mobile Retail 5X 2X3X
Black FridayChristmas PeriodSept - Dec 2015 27th Nov 2015
Cyber Monday30th Nov 2015
Boxing Day26thDec 2015
Mobile
22%
PC
62%
Tablet
16%
Mobile
21%
PC
64%
Tablet
15% Mobile
30%
PC
50%
Tablet
20%
Boxing Day
0%
50%
100%
150%
200%
250%
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
Mobile PC Tablet
1x
1.2x
1.8x 2.1x
1.6x
All devices play a distinct and important part in British consumers’ routine on Black Friday:
• From midnight on Black Friday shoppers are raring to go and are already looking for the best deals throughout the night
• Mobile leads the charge between 5 - 8am (1.2x), and then gets a 2nd wind after office hours (4 -10pm) peaking between 8 – 9pm (1.6x)
• PC picks up from 7am and is the device of choice during office working hours, peaking lunchtime 12 noon till 2pm (1.8x)
• Tablet volume warms up from 6am, but really comes into its own after the working day (4 – 11pm) peaking 2.1x between 9 – 10pm
Black Friday is the biggest shopping day in the UK Retail calendar
Retail search queries indexed to the average hourly volume*
* UK Bing and Yahoo sites, 27th Nov, 2015
19%
21%
21%
21%
22%
22%
23%
24%
25%
26%
27%
30%
22%
68%
63%
64%
65%
60%
63%
61%
62%
60%
57%
60%
52%
62%
13%
16%
15%
14%
18%
15%
16%
14%
15%
17%
13%
18%
16%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Flowers & Gifts
Clothing & Accessories
Other Retail
Daily Deals & Coupons
Home & Garden
Books, Film & Games
FMCG
Beauty & Personal Care
Footwear
Jewellery & Watches
Consumer Electronics
Toys & Hobbies
All Retail
Mobile PC Tablet
Which Retail categories are the most Mobile on Black Friday?On Black Friday, Toys & Hobbies sees the largest Mobile share with 30% of search queries coming from a smartphone. This is followed closely by Consumer Electronics & Jewellery & Watches
Device share of retail queries on Black Friday, The Bing Network includes Microsoft and Yahoo sites in the UK data collected 27th Nov 2015
0%
50%
100%
150%
200%
250%
300%
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
Mobile PC Tablet
Cyber Monday device usage follows a very similar pattern to Black Friday, but relies on Tablet & Mobile later into the evening
• Mobile starts up from 6am, but does not see the big early peaks like Black Friday. Mobile picks up from 4pm and peaks 9 – 10pm (2.3x)
• PC is again the #1 device of choice during office working hours from 8am, peaking lunchtime 12 noon till 2pm (1.8x)
• Tablet is once again the slow burner, but really becomes the dominant device from 6pm, peaking 2.1x between 8 – 11pm
Cyber Monday: Black Friday shopping habits, but without the urgency
Retail search queries indexed to the average hourly volume*
* UK Bing and Yahoo sites, 30th Nov, 2015
1.8x
2.8x2.3x
How does this differ to Cyber Monday?
Toys & Hobbies
Consumer Electronics
Jewellery & Watches
23%
41%
37%
Change from
Black Friday
Device share change of retail queries on Cyber Monday, The Bing Network includes Microsoft and Yahoo sites in the UK, 30th Dec 2015
The Retail categories with the highest Mobile & Tablet activity on Black Friday saw a drop in volume. However, Cyber
Monday sees an increase in PC activity with a 15% share increase for Flowers & Gifts, and a 5% increase for Books,
Films & Games
Daily Deals & Coupons
Flowers & Gifts
Books, Films & Games
14%
5%
4%
Change from
Black Friday
Home & Garden
Toys & Hobbies
Jewellery & Watches
26%
Change from
Black Friday
20%
43%
0%
50%
100%
150%
200%
250%
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23
12/25/2015 12/26/2015
Mobile PC Tablet
1.5x
1.9x
1.7x
Mobile Devices (Tablets & Smartphones) are the favoured devices between Christmas & New Year, but all devices play a crucial part:
• Christmas Day, online activity starts to ramp up across all devices early from 5am and again later in the day from 2pm after Christmas lunch
• Mobile is the device of choice on Christmas day peaking 1.6x at 8pm (Tablet 1.5x 9pm & PC 1.5x at 8pm respectively)
• Boxing Day, early bird Brits wish to get their hands on the best Boxing Day deals as Mobile & Tablet take the early lead from 5 - 9am, with PC traffic rising a little later from 7am and hitting peak by 11am. All devices see a secondary larger peak later in the day between 6 - 8pm
Retail Christmas Sale searches peak on Boxing Day across all devices
Retail search queries indexed to the average hourly volume*
* UK Bing and Yahoo sites, 25 – 26 Dec, 2015
Christmas Day (25/12/2015) Boxing Day (26/12/2015)
Peak Period2pm – 10pm
1.8x
2.1x
1.8x
Retail
Ad Product
Performance
22
The More the MerrierFor Retail, combining ad extensions on PC + Tablet resultsin an increased average CTR
41%
36%
27%
17%
16%
15%
11%
9%
8%
7%
6%
5%
4%
3%
3%
Text Ad + Enhanced Sitelinks + 2
Text Ad + Enhanced Sitelinks + 1
Text Ad + Enhanced Sitelinks
Text Ad + Image Extensions
Text Ad + Sitelinks + 2
Text Ad + Sitelinks + 1
Text Ad + Callout
Text Ad + Location Extensions
Text Ad + Location Extensions + 1
Text Ad + ActionLink
Text Ad + App
Text Ad + Review + 1
Text Ad + Review
Text Ad
Text Ad + Sitelinks
The More the MerrierFor Retail, combining ad extensions on Mobile also resultsin an increased average CTR
50%
19%
16%
7%
7%
4%
Text Ad + App
Text Ad + Sitelinks + 2
Text Ad + Sitelinks + 1
Text Ad + Location Extensions
Text Ad + Call Extensions
Text Ad + Sitelinks
Make your ads shineWith 2015 Retail Ad Copy Learnings
Brand & Endorsements CTA Delivery Incentives
Token Ad Quality Token Ad Quality Token Ad Quality
™ collect same day delivery
official shop home delivery
Brand Term get next day delivery
recommended buy free p&p
® view free delivery
as seen on tv compare free returns
number 1 call free shipping
© find
enquire
see
check
How to read an ad copy heat map
Strong impact, rarely used
Strong impact, sometimes used
Strong impact, but used often
Fair impact, rarely used
Fair impact, sometimes used
Fair impact, but used often
Limited impact, but rarely used
Limited impact, but sometimes used
Limited impact, but used often
Individual Tokens
Ad quality explanations
Top Tip: The greener and fuller the circle, the more likely your ad will stand out
We’ve looked at two dimensions in Bing Ads:
2015 Christmas Retail – All VerticalsAd Copy Analysis
Throughout Oct
- Dec optimise
for all devices
Test different ad
copy combinations
to find the best
performing ads for
your brand &
products
Ensure you have
budget early on
to take advantage
of Black Friday
sales peaks
Search queries on
Boxing Day nearly
double. Prepare
budgets accordingly
for Christmas week
Make the most out of Bing Ads this holiday season:
Retail
Appendix
29
Retail
Home & Garden
30
64% 36%
..Who’s searching for Home & Garden products and when are they
searching?
Who’s looking for Home & Garden Products?
• 63% of UK Home & Garden searches are made by
adults between 35 – 64 years of age on the Bing
Network
• Females account for 64% of searches made on the
Bing Network over the festive period
When are they searching?
• Sunday and the start of the working week are key
days for Home & Garden searches
10% 15% 28% 35% 12%
<24 25-34 35-49 50-64 65+
15% 15%14%
13% 13%14%
16%
0%
2%
4%
6%
8%
10%
12%
14%
16%
18%
Home & Garden search volumes start to increase from early September as male shoppers take an early interest before females take the lead in searches from October for the peak period
Internal Source: Retail search queries related to Home & Garden indexed to the average daily volume on the Bing Network in the UK, Sept 2015 - Jan 2016
0%
20%
40%
60%
80%
100%
120%
140%
160%
180%
200%
Female Indexed Volume Male Indexed Volume
Peak PeriodBlack Friday to 2nd week in Jan
Prepare your Winter Home & Garden campaigns from AugustEnsure campaigns are optimised for the key pre-Christmas and Winter furniture sales period. Be front of mind for consumers in their decision journey, particularly when CTR is at it’s highest & CPC at it’s lowest for the high activity months of October – January.
Internal Source: based on top Home & Garden search queries on the Bing Network, Sept 2015 - Jan 2016
£0.35
£0.36
£0.36
£0.37
£0.37
£0.38
£0.38
£0.39
£0.39
£0.40
£0.40
£0.41
0%
2%
4%
6%
8%
10%
12%
14%
16%
Sep-15 Oct-15 Nov-15 Dec-15 Jan-16
Home & Garden
CTR CPC
Home & GardenAd Copy Analysis
Retail
Clothing & Accessories
35
..Who’s searching for Clothing & Accessories and when are they
searching?
Who’s looking for Clothing & Accessories?
• 54% of UK Clothing & Accessories searches are
made by adults between 35 – 64 years of age on
the Bing Network
• Females account for 73% of searches made on the
Bing Network over the festive period
When are they searching?
• Sunday and the start of the working week are key
days for Clothing & Accessories searches
73% 27%
21% 18% 27% 27% 7%
<24 25-34 35-49 50-64 65+
15% 15%14% 14%
13%14%
15%
0%
2%
4%
6%
8%
10%
12%
14%
16%
0%
20%
40%
60%
80%
100%
120%
140%
160%
180%
200%
Female Indexed Volume Male Indexed Volume
Clothing & Accessories search volumes start to increase from early September as male shoppers take an early interest before females take the lead in searches from October for the peak seasonal period
Internal Source: Retail search queries related to Clothing & Accessories indexed to the average daily volume on the Bing Network in the UK, Sept 2015 - Jan 2016
Peak Period2nd Week Nov - 2nd week in Jan
Prepare your Clothing & Accessories campaigns from AugustEnsure campaigns are optimised for the Christmas and the winter sales period. Be front of mind for shoppers in their decision journey, particularly when CTR is at it’s highest & CPC at it’s lowest for the high activity months of October – January.
Internal Source: based on top Clothing & Accessories search queries on the Bing Network, Sept 2015 - Jan 2016
£0.00
£0.05
£0.10
£0.15
£0.20
£0.25
£0.30
0%
2%
4%
6%
8%
10%
12%
14%
16%
Sep-15 Oct-15 Nov-15 Dec-15 Jan-16
Clothing & Accessories
CTR CPC
Clothing & AccessoriesAd Copy Analysis
Retail
Toys & Hobbies
40
64% 36%
..Who’s searching for Toys & Hobbies and when are they searching?
Who’s looking for Toys & Hobbies?
• 62% of UK Toys & Hobbies searches are made by
adults between 25 – 49 years of age on the Bing
Network
• Females account for 64% of searches made on the
Bing Network over the festive period
When are they searching?
• Saturday & Sunday are the key days for Toys &
Hobbies searches
14% 14%13% 13%
14%
16% 16%
0%
2%
4%
6%
8%
10%
12%
14%
16%
18%
15% 21% 41% 18% 5%
<24 25-34 35-49 50-64 65+
0%
20%
40%
60%
80%
100%
120%
140%
160%
180%
200%
Female Indexed Volume Male Indexed Volume
Toys & Hobbies search volumes start to increase from early September and tend to have a longer lead time as adults spread the cost of Christmas. Male shoppers take the early lead, with females taking over in early November once the annual *DreamToys top toy list has been announced
Internal Source: Retail search queries related to Toys & Hobbies indexed to the average daily volume on the Bing Network in the UK, Sept 2015 - Jan 2016
Peak Period1st week in Oct – 1st week in Jan
* UK & Ireland
Toy Retailers Association
DreamToys 2016
9 Nov, 2016
Prepare your Toys & Hobbies campaigns from AugustEnsure campaigns are optimised for the Christmas and the winter sales period. Be front of mind for shoppers in their decision journey, particularly when CTR is at it’s highest & CPC at it’s lowest for the high activity months of September – December.
Internal Source: based on top Toys & Hobbies search queries on the Bing Network, Sept 2015 - Jan 2016
£0.00
£0.05
£0.10
£0.15
£0.20
£0.25
0%
2%
4%
6%
8%
10%
12%
14%
Sep-15 Oct-15 Nov-15 Dec-15 Jan-16
Toys & Hobbies
CTR CPC
Toys & HobbiesAd Copy Analysis
Retail - Tech
Consumer Electronics
45
..Who’s searching for Consumer Electronics and when are they
searching?
Who’s looking for Consumer Electronics?
• 56% of UK Consumer Electronic searches are made
by adults between 35 – 64 years of age on the Bing
Network
• Males account for 54% of searches made on the
Bing Network over the festive period
When are they searching?
• Monday to Wednesday are the key days for
Consumer Electronics searches
15% 15% 15%14% 14%
13%14%
0%
2%
4%
6%
8%
10%
12%
14%
16%
18% 16% 30% 26% 10%
<24 25-34 35-49 50-64 65+
46% 54%
0%
20%
40%
60%
80%
100%
120%
140%
160%
180%
200%
Female Indexed Volume Male Indexed Volume
Consumer Electronics is the only Retail sub-category on Bing that is primarily lead by male consumers. Query volumes start to pick up in September when popularmanufacturers such as Apple & Samsung announce their lines of new products prior to Black Friday and Christmas
Internal Source: Retail search queries related to Consumer Electronics indexed to the average daily volume on the Bing Network in the UK, Sept 2015 - Jan 2016
Peak Period1st week in Nov – 1st week in Jan
Prepare your Consumer Electronic campaigns from AugustEnsure campaigns are optimised for the pre-Christmas and the winter sales period. Be front of mind for shoppers in their decision journey, particularly when CTR is at it’s highest & CPC at it’s lowest for the high activity months of September – January
Internal Source: based on top Consumer Electronic search queries on the Bing Network, Sept 2015 - Jan 2016
£0.00
£0.10
£0.20
£0.30
£0.40
£0.50
£0.60
0%
2%
4%
6%
8%
10%
12%
14%
Sep-15 Oct-15 Nov-15 Dec-15 Jan-16
Consumer Electronics
CTR CPC
Consumer ElectronicsAd Copy Analysis
Retail
Flowers & Gifts
50
..Who’s searching for Flowers & Gifts and when are they searching?
Who’s looking for Flowers & Gifts?
• 56% of UK Flowers & Gifts searches are made by
adults between 35 – 64 years of age on the Bing
Network
• Females account for 69% of searches made on the
Bing Network over the festive period
When are they searching?
• Sunday and the start of the working week are key
days for Flowers & Gifts searches
15% 15%14% 14%
13%14%
15%
0%
2%
4%
6%
8%
10%
12%
14%
16%
16% 19% 31% 25% 9%
<24 25-34 35-49 50-64 65+
69% 31%
0%
20%
40%
60%
80%
100%
120%
140%
160%
180%
200%
Female Indexed Volume Male Indexed Volume
Flowers & Gifts is a retail sub-category which enjoys a long lead time during the festive period. Queries start to pick up early with some male customers during September with female shopper momentum taking hold from 1st October. Flowers & Gifts will continue to grow up to 21st December before dropping off sharply back to pre-Christmas levels
Internal Source: Retail search queries related to Flowers & Gifts indexed to the average daily volume on the Bing Network in the UK, Sept 2015 - Jan 2016
Peak Period2nd week in September to 25 December
Prepare your Flowers & Gifts campaigns from SeptemberEnsure campaigns are optimised for the Christmas and Valentine’s Day sales periods. Be front of mind for shoppers in their decision journey, particularly when CTR is at it’s highest & CPC at it’s lowest for the high activity months of November – March
Internal Source: based on top Flowers & Gifts search queries on the Bing Network, Sept 2015 - Jan 2016
£0.00
£0.10
£0.20
£0.30
£0.40
£0.50
£0.60
£0.70
0%
2%
4%
6%
8%
10%
12%
Sep-15 Oct-15 Nov-15 Dec-15 Jan-16
Flowers & Gifts
CTR CPC
Flowers & GiftsAd Copy Analysis