RAKESH KUMAWAT E-Mail: kumawat.rakesh@gmail.com

Mobile: +91 9910305337

Present Address

Room#A-360A, Palam Vihar, Gurgaon

Permanent Address

Reengus, Dist-Sikar, Rajasthan - 332404

Personal Details

Date of Birth 27th May 1986

Nationality Indian

Father’s Name Mr. Arjun Kumawat

Marital StatusMarried

Languages Known English,Hindi.

Passport DetailsP No. – P4576016Exp – 1/9/2026

Summary Approximately 10 years of experience in Consulting,

Data center hosting, transformation, transition, Project Integration and operations management in the IT space.

Analytical and innovative skills in problem solving & technical Support.

Key SkillsSolution Architect, Team Lead, Designing, RoadMap, Virtualization, Cloud Platform, Wintel, Servers, Support, Pre Sales, VMware, Active Directory, Service Delivery

Core CompetenciesServers: Windows 2000/2003/2008/2012Roles: AD, MS Clustering, File Server, Web Server (IIS), TS.Hardware: Cisco UCS, HP, IBM & DELL.Virtualization: VMware, Cloud PlatformAnti-Virus: Trend Micro, McAfee, Symantec Remote Utilities : KVM, RDP, OA, ILO, DRAC, ILOM, WebEx & AVOCENTCRM Tools : BMC Remedy, Unicenter, CMS, Service NowProtocols & Standards: TCP/IP, UDP Educational BackgroundPost GraduationPGDIT (2009-2010, Symbiosis, Pune)GraduationB.Com. (2003-2006, Rajasthan University, Jaipur) Senior Secondary Education(2003, Govt. Sr. Sec. School, Reengus, Rajasthan) Secondary Education(2001, Govt. Sr. Sec. School, Reengus, Rajasthan)

Certifications: ITIL V3 Foundation (2011)

MCSA (2007)Microsoft ID: - 5750633Certified in:-

70-270 – Installing, Configuring and Administering Microsoft Windows XP Professional 70-290 – Managing and Maintaining a Microsoft Windows Server 2003 Environment 70-291 – Implementing, Managing and Maintaining a Microsoft Windows Server 2003

Network Infrastructure 70-284 - Implementing and Managing Microsoft Exchange Server 2003

Working Experience: - Total years of Experience: 10 years

Working with CSC India Pvt. Ltd, Noida as P2 (Team Lead/Solution Architect)

Account: Multiple Accounts and ProjectsDesignation: Professional 2 - Team Lead/Solution Architect Duration: From Feb 2016 To Till Role: Engaged with multiple roles and responsibilities. Being Solution Architect, handling technical escalation as well as planning, designing and preparing blue print of upcoming/Existing projects and requirements. Leading a team of 6 people including 4 Core accounts.

Responsibilities:Drive the IT Technology plan by taking ownership of mid to long- term roadmap.Design the Enterprise Architecture solutions/ provide expert support by closely working with different teams.Provide Data Center Designs and work on Data Center / Infra migration activities.Provide IT Operational Support for problem management and bring in expert knowledge if required.Building COEs and solutions on Cloud Platform / services to new and as well as existing clients of CSC.Design, Build, implementation, requirement analysis for Data Centers / Cloud Computing / Cloud Platforms.Finding opportunities and mining engagements liaising with pre- sales, vendors and various other CSC internal teams to ensure highest levels of services are delivered to our end users.Develops long- terms strategy for historical data retention and archival plans for storage needs including backup.Responsible for impact analysis and design modifications to existing systems to support new solutions.Discovery Experience within data center migrations (Ideally large scale) to be able to map out application flows and document migration treatmentsKnowledge and understanding of industry trends and new technologies.Dynamic, committed, capable of being an effective individual contributor and as well as a team player.

Worked with FIS Global India Pvt. Ltd, Gurgaon as Sr. System Engineer

Account: Leverage Support (Accenture, FSG, FNF, Metlife, Certegy, Ceridian, Metavante, eFunds and Prepaid Services)Designation: Sr. System Engineer Duration: From Sep 2013 To Feb 2016 Role: As a part of the ETS Windows team, I am responsible to manage all operational tasks related to Windows/VMware server’s run and maintenance. Beside I am leading a small team that is delicately working on password and vulnerability remediation across all the FIS supported accounts.

Responsibilities:Installing, Managing and troubleshooting Windows servers 2000/2003/2008/2012.Designing, implementing & supporting vCenter Server, ESX/ESXi 4.x, 5.x, 6.X. Managing VMware infrastructure: vMotion, Storage vMotion, DRS, HA etc.Using various tools for monitoring and reporting i.e. RVTools, HP SIM, HP Homepage etc.Migration/upgradation of old technologies into virtual platforms, P2V, V2V(Converter tool).Acting as Level 3 support and First level escalation contact point for Operations Team.Preparing RCA (Root cause analysis).Configuring and troubleshooting of MS Cluster services.Security Vulnerability Remediation (Windows OS/IIS).Incident and Change management using CMS.Preparing process/technical documentation, checklists and implementing documents to ensure a high-quality of service delivery.Part of Daily/Weekly calls/SRT calls and Change meetings.Working on High end hardware, HP/IBM/DELL, Rack Mounted/Blade.

Worked with CSC India Pvt. Ltd, Noida as System Administrator

Account: Leverage Support (CSCi, BHPB Petroleum, BHPB Diamonds and Bombardier)Designation: System Administrator - WintelDuration: From Jun 2012 To Sep 2013 Role: At present working with CSC in R&M Wintel offshore team and responsible to provide support for Windows/VMs for NA\EMEA\APAC Based clients CSCi, BHPB Petroleum, BHPB Diamonds and Bombardier. All over having 3000 plus Windows/VM/ESX Servers.

Responsibilities:Installing, Managing and troubleshooting Windows servers 2000/2003/2008.Designing, implementing & supporting vCenter Server, ESX/ESXi. Managing VMware infrastructure: vMotion, Storage vMotion, DRS, HA, Resource Pool etc.Supporting more than 10 Client Datacenters with over 1500 Virtual Machines & 600 physical servers.Using various tools for monitoring and reporting i.e. RVTools, Vicemonitor, HP SIM, HP Homepage, SMARTs etc.Migration / upgradation of old technologies onto virtual platforms, P2v, V2V(Converter tool).Acting as Level 3 support and First level escalation contact point for Operations Team.Preparing RCA (Root cause analysis) for all Priority 1 and 2 incidents.Projects done on server builds/Decommissions/upgradation/Data migration etc.Administration and troubleshooting of MS Cluster services.Installing, Configuring and troubleshooting IIS.Preparing process/technical documentation, checklists and implementing documents to ensure a high-quality of service delivery.Part of Daily/Weekly calls/SRT call and CAB meetings.Patch management using VMware Shavlik Tool.Incident and Change management using Remedy tool.

Conduct internal audit review and assist in the external audit process and procedures.Working on High end hardware, HP/IBM/DELL, Rack Mounted/Blade, UCS.

Worked with HCL Comnet System and Services Ltd, Noida as Specialist-Systems Account - 2: Xerox midrange Services (HCL)Designation: Specialist-Systems (Windows)Duration: From Feb 2012 To Jun 2012 Responsibilities:Managing and troubleshooting Windows server 2000\2003\2008\ESX\VMs.Patch management using Blade logic automation tool.Monitoring Server health and alerts using BMC Petrol tool.Working on BMC Remedy ticketing system for Incident and change management.Investigating and providing RCA for Priority-1 & 2 tickets. Server builds and decommission by using the standard process.

Account - 1: Johnson & Johnson (HCL)Designation: Specialist-Systems (Windows)Duration: From Aug 2010 To Jan 2012Responsibilities:Installation of Operating System and application software on physical and virtual servers.Managing active directory objects, policies with custom software like IDM/DRA.Plan and implement software rollouts and Patch management.

ESX\ESXi\VM Installation and configuration by using standard process.Configuring Microsoft Cluster Services.Installation and configuring IIS and MS SQL.Installation of agent software for SCCM, SCOM, Net backup, Forefront, SAN. Functionality testing of windows server by running the script.WinTel Decommission of servers by using the standard decommissions process.Working and managing Datacenter’s hardware (IBM/HP/Blade) Remote Administration of datacenter’s servers using terminal service, VC client and ILO\RILO.Proper documentation for every server (New Build and Decommission).Working on BMC Remedy ticketing system for Incident and change management.

Worked with HyTech Professionals India Pvt. Ltd, NOIDA as System Administrator

Company: HyTech Professionals Pvt. Ltd, NoidaDuration: From Sep 2008 To April 2010.

Worked with Minds India Pvt. Ltd, Delhi as a System AdministratorDesignation: System AdministratorDuration: From Dec 2007 To Sep 2008.

Worked as System & Network Engineer in Galaxy Information Technologies, JaipurCompany: Galaxy Information Technologies, Jaipur.Duration: Jul 2006 to Nov 2007.

Extra Curricular Activities

Listening music, watching movies & study new technologies.

Self Strengths Quick learner and work well as a Team. Ability to work under stress, Confident, Persuasive. Speed and ability to quickly adopt change. Ability to move socially, flexible and self-motivated, good negotiation.

Declaration

I hereby declare that the information furnished above is true to the best of my knowledge.

RAKESH KUMAWAT