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Jonathan R. Harris728 W 1720 N #119 Provo, Utah 84604 801-857-4013 [email protected]
Education
Brigham Young University Provo, Utah
Major: B.S. Economics (3.86 GPA) August 2009 – April 2016Minor: Mathematics, Business Management
Received and maintained a four-year, full academic scholarship Added to the Dean’s List in May of 2014 for academic achievement relative to my peers. Strong background in economic modeling, mathematical problem solving, and business analysis.
Experience
Teaching Assistant August 2015 – December 2015 BYU Economics Department Provo, Utah
Creatively engages students in learning difficult economic principles. Organizes, plans, and conducts regular reviews for large student audiences. Maintains strong work ethic with hardly any supervision.
Technical Support Agent October 2014 – April 2015 Digis Wireless Internet American Fork, Utah
Recipient of the semi-annual Rising Star award out of all call center employees. Elevated the standards for call center employees by scoring 90 or higher on my QA checks. Consistently recognized for “soft skill” expertise by the QA manager.
Solar Solutions Representative April 2014 – October 2014 Vivint Solar Orem, Utah
Mastered the art of de-escalating irate customers. Innovated and implemented a better business process for moves/transfers as a project lead. Developed advanced oral and written communication skills in a professional business setting.
Volunteer workMissionary September 2010 – September 2012 LDS Church Concepción, Chile
Volunteered to live in Chile for two years to perform humanitarian work for my church. Fostered an intense appreciation for a new culture.
Accomplishments Speaks Spanish as a second language. Recipient of the Eagle Scout Award. Types approximately 70+ words per minute. Professional competency in using Microsoft office suite.