Diana L. Miller

119 N. Montgomery St.Bremerton, Wa. 98312Email: diana.miller@chef.netPhone: 360.674.8291 text messages will be answered

EDUCATION:

Computer Network SystemsAS Degree – March 2003ITT Technical Institute, San DiegoGraduated Class Valedictorian: 4.0 GPAReceived numerous awards for academic achievement and Perfect Attendance. Letter of Recommendationfrom Information Technology Chair: Paul Sullivan

Business CommunicationsCertificate – 1994San Diego City CollegeDeans List Award Recipient

EXPERIENCES:

National Sales Support RepresentativeConcentrix12345 Wheaton Way, Bremerton WaNov 2014 – January 2016

Started as Customer Service Rep and worked my way up to National Sales SupportRepresentative. Provided assistance with billing and technical support from point of sale to customer end users for Sprint cellular services and devices. Very high reliabilty and schedule adherance record.

Clerk7-11: More Enterprises Inc.1107 N. Callow Ave. Bremerton WaMay 2014 – November 2014

Operated register, ordered products, completed product write-offs. Was the official Coffee Ambassador and was responsible for cleaning and stocking all coffee equipment.

Cook, Prep-Cook,DishwasherSouth Pacific Sports Bar218 1st. St., Bremerton, Wa.(360)479.1657April 2014 – May 2014

Performed all duties in the kitchen from dishwashing to cooking. Assisted with opening of new kitchen, including set up and break in of new fryers, flat-top and char broiler.

Cook, Prep-Cook, DishwasherMobster Mike's602 4th St., Bremerton, Wa.(360)479-3009November 2012 – January 2014

Started as dishwasher and worked up to Cook. Versatile and competent in any position in the kitchen. Helped behind the bar and in the front of the house as well. Works well in a Fast paced environment.

On Call Bottling Plant PackerFor Graham Packaging through Select Staffing Agency3210 People Dr. Ste. 120, Harrisonburg, Va(540)433-1555September 2011 – January 2012

Manufacturing Position. Work on end of plastic mold machine line. Inspect bottles for quality issues and pack into appropriate containers.

Technical Service RepresentativeRR Donnelley and Sons2347 Kratzer RdHarrisonburg, Va(540) 434-0431August 2010 – August 2011

Assisted end-user customers with file/software/hardware/upload issues and tracking of product progress. Created two stand-alone, distributable VB programs and Access databases for reporting pre-press department efficiency. Programs queried the Access database and ran SQL queries to the financial department database server to calculate pre-press efficiency. Full source code and user interface screen shots are available for both programs.

Assistant Press Operator: AS400 press room floor SMERR Donnelley and Sons1025 Willow Springs Rd.Harrisonburg, Va.(540) 564-3900June 2009 – August 2010

Was Press Room floor Subject Matter Expert (SME) for new AS400 System Installed for press/stacking machine operations and inventory control. Assisted with training press room personnel on the operation of AS400 system. Provided technical support for the AS400 system during normal press room operations. Assisted with the daily operation and maintenance of Timson ZMR double web press.

Fly Rod WrapperFor SAGE Fly Rods8500 Northeast Day Rd. Bainbridge Island, Wa.Contracted through Express Personnel 18851 State Hwy 305, Poulsbo, Wa. 98370

Manufacturing position. Attachment of fishing rod eyelets using proprietary wrapping machinery.

Software Support TechnicianEacceleration Corp.1050 Hostmark St. Poulsbo, Wa. 98370(360) 697-9260May 2008 – July 2008

Help desk support position. Provided customer support for proprietary computer security programvia phone line and multiple online chats at the same time. Assisted customers with resolvingcomputer related issues such as; infections, software compatibility and update/setup issues.

Gelcoat & Fiberglass Repair SpecialistBob Blesser Boat Repair(619) 417-1249July 2002 – March 2008

Performed warranty repairs for local dealerships such as; Master Craft and Correct Craft.Performed repairs for Department of Homeland Security high-speed chase vessels stationed atNAS North Island. Performed insurance repairs for damaged vessels. Did general fiberglass andgel-coat repairs as well as custom modifications and fabrications. Specialized in color matchingrepairs.

Lighting Director/Sound EngineerCompany names available upon requestAnchorage Alaska and San Diego Ca.1984 – 1996

Toured the Western US as a sound and lighting engineer. Responsible for the set up, maintenanceand repair of sound and lighting equipment. Built custom lighting relay packs and lightingcontrollers.

Shipping ManagerTop of the Line Kites3015 St. Charles PlaceSan Diego, Ca.October 1986 – August 1992

Started as a line production worker in the rod department. Work up to Assistant Shipping Managerand Shipping Manager.

ADDITIONAL:

Self-starter, reliable, motivated, team worker, friendly, honest, flexible, quick and apt learner. Works well unsupervised and with others. Previous employers may recognize me by my maiden name of Smith. * Federally Registered Native Alaskan. Started working at 13 years old as a paper carrier and at 15 at the Federal Aviation Administration summer student jobs, as well as various other summer and part time jobs until I became an adult. Current Washington State M.A.S.T. And Food Handler's Cards