Bkharrison88@yahoo.com 1046 Blackwell Road Annapolis, MD 21403 443-223-4551

OBJECTIVESCustomer/Patient focused, dedicated, and committed employee with a drive to continue

to expand my skillsets. As an employee for some of Best Voted Doctors for multiple years, I take pride in working hard, and going above and beyond what is required for my positions. Detail oriented, team player that is eager to continue to grow and be a part of

an organization that encourages these traits.

EDUCATIONVan Burean High School

Graduate class of 2005 Anne Arundel Community College

EXPERIENCEMaryland Brain Spine & Pain

1000 Bestgate Road, Annapolis, MD 21401Medical Records July 2015-Present

The responsibilities include: Scanning in medical records for all the providers, prepping charts, locating and providing medical records for patients, other doctors and law firms.

Always making sure the doctors and patients are complying with the HIPAA Act.

Wells Fargo Bank 930 Bay Ridge Road Annapolis, MD 21403

Teller November 2010-presentThe responsibilities include: opening and closing the branch, balancing daily, amazing

customer service, maintain sales numbers, processing transactions in a correct and timely manner, statements, shipment, researching customer information. Pulled Reports

on branch and personal goals in order to continue to improve upon processes and business objectives.

Michaels Arts And Crafts 2309 B Forest Drive Annapolis, MD 21401

Cashier September- November 2010

BROOKE HARRISON

The responsibilities included: Balancing daily, greeting and ringing up customers, answering multiple phone lines and organizing and maintaining the front end of the store

clean.

Bru-Mar Gardens 1009 Bay Ridge Road, Annapolis, MD 21403

Head Cashier March 2008-March 2010The responsibilities included: Count in and out other cashiers, inventory, balancing my own drawer daily, upload pallets, check in and price merchandise, set all shelf displays

inside the store, and organize back stock and storage area.

SKILLS

At my current place of employment I have done multiple positions. I started at front desk which included greeting patients, checking them in, verifying insurance, and having them checked in. I also was Medical Assistant for one of the Pain Management teams. This position included prepping charts, imaging, vitals and having them completely prepared for the doctor. And in my current position I am doing Medical Records. Which includes scanning in imaging, previous records, and any documents that need to be included in the patients chart. I also fulfill medical records requests for imaging centers, law firms and request and sending records to and from other practices while making sure patients and our practice is protected with the HIPAA Act Policy. We use operating systems: Athena, Epic, Microsoft Word & Excel, and multiple physician’s portals to access imaging.

At my previous position I have been able to exceed monthly and quarterly sales goals. I have been consistently recognized for exemplary customer service. Reliably enforces policy and procedure with respect to each governing body and regulation for the banking industry. Research customer information and help to train and assist other employees in new processes. I am great at multitasking, working with multiple deadlines, and am quick learner. Work with custom applications tailored to specific business needs. Familiar with Microsoft Office products, and the following operating systems: Microsoft XP, Windows 7 and 8.1.

AWARDS/CERTIFICATES 10 Stellar Teller Award Pins Teamwork Award Pin Maryland Excellence Pin MD Region Operational Excellence Pin Rocktober Pin We Love Our Team Members Appreciation Pin Small Business Quarterly All Stars Pin Living the Visons & Values 2015 Pin Attitude Pin Bravo Team Member Pin Coast to Coast Pin Appreciate 2014 Pin Appreciate 2015 Pin

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I was key to conversation Mid-Atlantic Pin Customer Experience Pin BRAVO STAR Certificate-Maryland Region 1st Quart 2015 Stellar Teller Certificates- April 2012, May 2012, June 2012, August 2012, September

2012, October 2012, November 2012, December 2012, January 2013

REFERENCES Maya Spence

Jack Martin Insurance 443-481-8286

Carol Fore Retired301-481-7350

Brittany MetzgerRN- Anne Arundel Medical Center 443-254-1900

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