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Susan E. DeanCEO / COO / VP of Operations / Supply Chain / Marketing Director
Page 2
Profile...
P&L / Growth Strategies / Startups / Turnarounds / Business Planning / Product Development-Process Improvement Supply Chain Optimization/ Business
Development / Capital Budgeting
CEO / COO/ VP of Operations / Supply Chain / Marketing Director
Serving as Chief Operating Officer, Sales/Marketing or Supply Chain for large and small companies in multiple industries, Ms. Susan Dean identified opportunities, developed strategies, presented recommendations and implemented programs that enhanced operational effectiveness.
Improving processes, enhancing technology, managing change and ensuring proper training, Susan blended business and technical requirements to exceed overall objectives. She procured and solidified independent sales agents, client and customer relationships, leading to stronger, more open communication; developed new business, increasing company’s visibility; keeping down product costs and shortening time to failure identification; and spearheaded implementation of design, sourcing and negotiation measurements, dramatically reducing costs and expanding profits.
Other achievements include developing and implementing an advanced technology forms automated system; disposing of millions of dollars of human error in data entry and accounting errors; driving efficiency in areas of cash management and customer records offering trading partners online transparency of all business transactions saving millions of dollars for all parties involved each year and enhancing client-business loyalty.
Susan improved forms processes, reducing costs; designed new ways to process business and distribute data , saving obsolescence cost, improving product availability and driving commonality among product lines.
Susan E. DeanCEO / COO/ VP of Operations / Supply Chain / Marketing
Director
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Areas of Expertise...
SALES & MARKETING Business Development Agent and Customer Support New Product Development Collateral Development Sales and Marketing Material Order
Fulfillment
FINANCE Budget Control P&L Management Capital Budgeting Pricing / Forecast Modeling
INFORMATION TECHNOLOGY Business Systems Planning CRM - Client / Agent Relationship
Management Enterprise Resource Planning Vendor Sourcing Industry Specific Business Application
Development Web Development and Graphics
HUMAN RESOURCES Benefits Vendor Management Organizational Development Performance Measurement Corporate Policy and Procedures
LEGAL Federal and State Regulations and
Compliance Contract / Agreement Development,
Execution and Compliance Corporate Offense and Defense
OPERATIONS Continuous Process Improvement Distribution Chain Development Inventory Management Employee Planning (HR) Outsourcing Development Rates and Pricing Development Forecasting Vendor Management Cash Management Process Improvement
MANAGEMENT Organizational Development Start-Ups
RESEARCH & DEVELOPMENT Product Development Trend Awareness Competitive Awareness
Susan E. DeanCEO / COO/ VP of Operations / Supply Chain / Marketing
Director
Page 4
Proficiencies...Susan E. Dean
CEO / COO/ VP of Operations / Supply Chain / Marketing Director
Page 5
Innovations...Elixir -- Industry Specific Custom Business Application
Susan E. DeanCEO / COO/ VP of Operations /
Supply Chain / Marketing Director
*In-fi - a web-based products catalog and business transaction platform for the vehicle after-market industry.
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Results...Susan E. Dean
CEO / COO/ VP of Operations / Supply Chain / Marketing Director
Improved Processes & Reduced Costs
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Creative...
Automotive News Ad
Products / BrandsDeveloped and Distributed
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Career History
D.B. Inc. 1996 to 2008A vehicle service contract development and marketing company that offers vehicle repairprotection to consumers and new and used auto dealers.Founder, Chief Executive Officer
CMI / Homestead Insurance Company 1991 to 1996A vehicle service contract administration, marketing company that offered and insured vehicle repair protection to consumers and new and used auto dealers.National Sales Director - Automotive
Reserve-A-Car 1987- 1991A rental reimbursement administration and marketing company designed, developed and marketed a vehicleloaner car program to vehicle manufacturers, new and used auto dealers and consumers.Chief Operating Officer
Sorrelli Jewelry 1983 to 1987Hand crafted high fashion custom jewelry company.Co-Founder, Marketing and Sales Director
Bachelor of Arts,Film / Cinematography, TelecommunicationsPenn State University
Education
Susan E. DeanCEO / COO/ VP of Operations / Supply Chain / Marketing
Director
Page 9
Contact...
Ms. Susan Dean welcomes the opportunity to speak with you about your businessneeds and her experience and qualifications. Please feel free to contactSusan at the phone number or e-mail listed below to arrange a call at a convenient time.
Susan E. Dean4919 Bellerive DriveDallas, Texas 75287Mobile: 469-328-9364
E-mail: [email protected]