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MELANIE ZOISTER POPENorthern Panhandle Area [email protected]/in/MelanieZoisterPope
QUALITY ASSURANCE SUPERVISORDedicated Professional with 15+ years manufacturing experience working with organizations in metal decorating, can making, logistics, graphic arts, solar and cookware. Assisted and implemented ISO9001 certification, calibration systems, control plans, defect specifications and employee training in quality standards. Quality and customer focused with strong relationship building ability and problem solving skills. Other areas of expertise include:
Lean Manufacturing Process Improvement Quality Systems Quality Assurance / Control Root Cause Analysis Product Development Continues Improvement Quality Auditor 5S
PROFESSIONAL HISTORY
Ball Corporation Metal Food & Household Products | 2014 – Present | Weirton, WV 26070Ball Corporation is a provider of metal packaging for beverages, foods and household products, and of aerospace and other technologies and services to commercial and governmental customers. Founded in 1880, the company employs more than 14,500 people worldwide.
Quality Supervisor Successfully leading a 3-shift team of 7 Quality Technicians performing daily quality audits and continuous improvement projects. Managing non-conforming materials, calibration and verification, actively involved in customer service and vendor relations.
• Empowering the QA-techs to improve process flow and rework• Reduction of Vendor Claims by 25% • Created calibration logs and improved process by 30% • 5S Non-conforming material and rework area• Improved the returned goods process by 50%
All-Clad Manufacturing | 2013 – 2014 | Canonsburg, PAAll-Clad was founded in 1960 and is the only bonded cookware manufacturer to use American craftsman and American metals to produce a complete line of cookware. The highest standards of quality and performance are the principles that have guided All-Clad from its inception. All-Clad is parented with Groupe SEB.
Quality Inspector / AuditorResponsible for the quality audits for 3 departments, as well as control plan audits. In charge of gauge verifications and calibration, employee training on defect identification.
• Reduced of non-conforming materials between production departments by 15%• Successfully conducted defect training with production employees and supervisors • Reduction of Vendor Claims by 20% • Created and maintained the calibration • Customer relations during semi-annual sale • Conducted plant tours
Flabeg Solar US | 2010 – 2013| Clinton, PAFlabeg Solar Energy Manufacturers was established in 2008 manufacturing high-performance parabolic and flat glass concentrated solar power mirrors. Flabeg had annual revenue of $1,400,000 and employed about 50 employees.
Senior Quality Lab TechnicianIn charge of the Quality test lab, as well as the implementation of ASTM Quality Standard environmental testing and reports, on solar mirrors. Oversaw incoming material inspections and conducted process audits on the production floor.
• Startup of the Quality-Lab in the US• Implementing of quality standards and work instructions• Cost reduction by 50% for improving test method• Created test reports for the RND group and customers• Conducted lab tours for customers and investors
Ball Aerosol and Specialty Container Inc. | 1997 – 2009 | Tallapoosa, GABall Corporation is a provider of metal packaging for beverages, foods and household products, and of aerospace and other technologies and services to commercial and governmental customers. Founded in 1880, the company employs more than 14,500 people worldwide.
Quality Inspector / Auditor / Continuous ImprovementStarted out in numerous areas of the plant; logistics, graphic arts, can assembly, lithograph, multi die department. Key Accomplishment projects were completed in the last 6 years working in the Quality department.
• Improved quality by 60% in the Litho Department• Reduced customer complaints by roughly 40%• Improved on-time delivery by 80%• Implemented X-rite Color Systems• Implemented Sencon Film weight systems
PREVIOUS RELEVENT EXPERIENCEASQ Pittsburgh
Lowes Distribution Center, Villa Rica, GADouglas & Lomason Co Manufacturing Plant Carrollton, GA
Stoffel Seals Corporation, Tallapoosa, GA
EDUCATION AND SKILLSKarlsruhe Baden Württemberg Trade School
West Georgia Technical CollegeMicrosoft Office, Visio, Power Point, MFG-Pro Systems
CERTIFICATIONS / AWARDSYellow Belt Certification, 9 Step Training Certification, BEST Supervisor Training, Employee of the month Award,
Continues Improvement Training, Internal Auditor Training
LanguagesGerman
ASSOCIATIONS/AFFILIATIONS/VOLUNTEERASQ Pittsburgh Program Chair
Foster for ABTCR
