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RESUME Mr. ABID ALI Mobile :- 9837777223 S/o Nizamuddin , Home- 01237-235828 H.No. 1 , Moh. Herlalpura, Chowk Bazar Town Sardhana Distt. Meerut- 250342 [email protected] [email protected] Address House no . 1, Moh. Harlalpura Chowk Bazaar , Sardhana, meerut -250342 Career Objective To get a challenging position in an aggressive organization that will give me an opportunity to inflate my caliber and use my skills in development of the organization and give me a chance to learn something new all time , I will be highly obliged to work in a reputed company like yours, I intend to put my best efforts. Work Experience 1- Organization Name :- MID DAY MEAL YOGENA MEERUT MANDAL MEERUT Astt. Director Education(Basic) Department, Meerut Division Meerut. Designation :- Division Computer Operator (DCO) Porfile :- Handling All Mandal(Division) Data and Taking Report from Each District as per requirement then computerized Data and follow the Government Norms.  Monitoring, Management & Evaluation of the MDM Scheme. & Send and Receive mails through Internet with MDM Pradhikaran Lucknow, Regarding MDM Yogena's Meeting, progressing & Orders Wo rk in g in MS-Word , Excel, PowerP oin t, & Int ernet   Application. Period :- Aug 09 to Continue . 2- Org aniza tio n Name :- TAT A TELES ERV ICES LTD. A company owned by the 124 Yeas old prestigious group TATA . A Leading Cellula r and Wireless Teleph ony Service Provider at present in 8 circle an Launching its services in 12 Circles. Desig nation :- Operati on Executi ve HNI-BU (C redit Control Based Workin g) Profile :- Customer satisfaction for his queries. Paid / Unpaid MIS Handling for Postpaid Billing in BP Report Software. . Handled Allocation (M0, M10, M23) on Bill cycle wise. MIS For Comparison from Last months bill cycle wise and Bucket wise for Target. Tell calling for Some cases for confirmation of remarks. Co ordinate with Sales and Collection Person on Online. To process all SR (service request) rasing for Waiver (likes Good will waiver, Zero usages waiver, LPC waiver etc) and bill checking on CRM (Customer Relationship Management) Software. Expert in attended queries of the customers related to billing through CRM software. To Process all Del Active/Deactivate(Bar/TSP) Service in TallyMan Software, Maintain the Waiver profile.

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RESUME

Mr. ABID ALI Mobile :- 9837777223S/o Nizamuddin , Home- 01237-235828H.No. 1 , Moh. Herlalpura, Chowk Bazar Town SardhanaDistt. Meerut- [email protected]@gmail.com

AddressHouse no . 1, Moh. Harlalpura Chowk Bazaar , Sardhana, meerut -250342

Career ObjectiveTo get a challenging position in an aggressive organization that will give me an

opportunity to inflate my caliber and use my skills in development of the organization andgive me a chance to learn something new all time , I will be highly obliged to work in areputed company like yours, I intend to put my best efforts.

Work Experience1- Organization Name :- MID DAY MEAL YOGENA MEERUT MANDAL MEERUT

Astt. Director Education(Basic) Department,Meerut Division Meerut.

Designation :- Division Computer Operator (DCO)Porfile :- Handling All Mandal(Division) Data and Taking Report from Each

District as per requirement then computerized Data and follow theGovernment Norms. Monitoring, Management & Evaluation of theMDM Scheme.& Send and Receive mails through Internet with MDM PradhikaranLucknow, Regarding MDM Yogena's Meeting, progressing & OrdersWorking in MS-Word, Excel, PowerPoint, & Internet

Application.Period :- Aug 09 to Continue .

2- Organization Name :- TATA TELESERVICES LTD. A company owned by the 124 Yeasold prestigious group TATA . A Leading Cellular and Wireless Telephony Service Provider atpresent in 8 circle an Launching its services in 12 Circles.Designation :- Operation Executive HNI-BU (Credit Control Based Working)Profile :-

• Customer satisfaction for his queries.• Paid / Unpaid MIS Handling for Postpaid Billing in BP Report Software. .• Handled Allocation (M0, M10, M23) on Bill cycle wise.• MIS For Comparison from Last months bill cycle wise and Bucket wise for Target.• Tell calling for Some cases for confirmation of remarks.• Co ordinate with Sales and Collection Person on Online.• To process all SR (service request) rasing for Waiver (likes Good will waiver, Zero

usages waiver, LPC waiver etc) and bill checking on CRM (Customer RelationshipManagement) Software.

• Expert in attended queries of the customers related to billing through CRM software.• To Process all Del Active/Deactivate(Bar/TSP) Service in TallyMan Software,• Maintain the Waiver profile.

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• Service Request Rasing when customer Req.Period: - Nov 08 to Feb 09.

3- Organization Name :- Fullerton India Credit Ltd. Branch CMM-169 in Meerut.Designation :- OPERATION COORDINATORProfile:-

• Responsible Operational Work at Branch Level.• Responsible for all type of verifications of files as;- Contact point verification,Fraud risk verification.

• Responsible for Pre & Post Disbursement process at Branch Level.• Dedupe checking Internal & working.(Online Software)• Co-ordinate with sales & Credit Team people.• Responsible for making Expanse Claims for Branch and Branch employees.

• To process all Loan application so my working on PERSONAL LOAN ,LAP ,SAMBANDH LOAN PRODUCT in OMNI FLOW SOFT , like as

a) Generated Daily Login Report. b) Generated Dedupe Report.c) Arranged all documents in proper way for Disbursal of Files.d) Feed all type of entries in Omni flow software related to disbursal of files and Completing the omni

sub menu like –i) CUSTOMER INFORMATIONii) LOAN INFROMATIONiii) ADDITIONAL ENTITIES.iv) DEDUPEv) VERIFICATIONvi) DEVIATIONvii) DECISION

viii) LOAN DETAILSix) DISBURSAL DETAILS• Responsible for Branch tracker day by day & maintain the MIS in ExcelSheet.• Responsible for handling customer walk-ins in the branch, resolvingcustomer queries. and Customer meeting and describing the company policy andshortout that time quarries in Branch, Attending the Customer Phones.

Period :- Sept 2007 to Oct 2008.

4- Organization Name :- Kunwar Computer Lokvani Department SardhanaDesignation :- Admin.Profile :-

• Send and Receive mails through Internet with District Magistrate, Regard anyissue , there I have done generated daily activities Report in Manually andComputerization.• Create Salaries and Expanse claims.

Period :- Dec 2004 to Aug 2007 & March 2009 to July 2009.

5- Organization Name :- Tehsil Department Sardhana .Designation :- Admin.Profile: -

• Feed all types of back office work (Like Kathakatoni, khashra etc.) in Bhulekh Soft.• Generating MIS Reports.•

Maintained manually and computerized data of recordsPeriod : - May 2004 to Nov 2004.

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Educational qualificationM.C.A (Master in Computer Application) from RVD University in 2005.B.C.A (Bachelor in Computer Application) from MCRP University in 2003 .Intermediate from Allahabad board in 2000.High School from Allahabad board in 1998.

StrengthTarget Oriented, Confidence, Punctuality, Team work, Hard worker & solving problem.

Extra Curricular ActivitiesEnglish & Hindi Typing (Speed 50 w/m ) , Good Command In MS Office , Excel, Internet,knowledge of Computer Hardware & Software and installing & computer assembling.

Specializes Activities• Customer satisfaction scores.• Ability to perform under pressure• Co ordination•

Team leader • Communication• Query Solving

InterestTalking with new person and Listening Music.

DeclarationI hereby declare that all the information above stated are true to the best of my knowledge.

Date :-Place :- Meerut. ( ABID ALI )

Signature