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CURRICULUM VITAE
PERSONAL INFORMATIONNAME : Hammad AliPP NO : DC1808331DATE OF BIRTH : 22Nnd March 1987NATIONALITY : PakistaniVISA STATUS : EmployementEDUCATION LEVEL : Bachelors In Business AdministrationTel : 055-6774067LANGUAGES : English,Punjabi, Hindi & Urdu all fluent spoken and writtenEMAIL ADDRESS : [email protected] : With In One monthsDRIVING LICENCE: Have valid UAE driving licence
CARRER OBJECTIVE
* To attain a position with a client and team or oriented business that promotes my customer service aptitude while expanding company-wide knowledge to meet office oriented goals.* To work in a challenging environment and to expand and utilize my experience and Expertise in customer service to increase both Customer satisfaction and the overall corporate reputation and profitability.
EMPLOYMENT HISTORY
23 rd MAR 2014 TO PresentOrpro Company LLCLogistics AssistantDuties
Receive shipments and ensure both quality and quantity Trace, track and expedite purchase processes Create and maintain contact with vendors and customers to ensure timely
delivery of goods Interact with third party logistics service providers Audit freight cost and documentation Import and Export documentation Customs Clearance Maintain communication with warehouse staff to ensure proper working order Review bills, invoices and purchase orders Ensure all payments are processed in time Assist customers with inquiries Update shipment information in database Organize files both manually and electronically Ensure that the warehouse has sufficient space for incoming deliveries
Ensure that all items are properly numbered and tagged Correspondence with Agents and shipping lines for queries and shipments Handling Nominations Attending customer enquires that any complaint has been addressed at the earliest
1st JAN 2012 TO 31ST DEC 2013 (2 Years)Servotech shipping (Pvt) LtdOperations ExecutiveDuties
Export documentation Attending customer enquires that any complaint has been addressed at the earliest Follow up cargo till destination Handling Nominations Documents Filing Preparing B/L International Customer service Email and Fax
1st JAN 2010 TO 31st DEC 2011 (2 years)Prime Cargo International Assistant Manager (sea department)Duties
Export and import documentation Follow up of cargo Documents filing Customer service Email correspondence Data entry in company’s software Making invoices Attending to customer enquiries in person or over the phone
1ST NOV 2007 TO DEC 31ST DEC 2009 (2.1 Years)Nadir & Co.Assistant Managing PartnerDuties
Customer service Email correspondence Petty cash Checking & making invoices Export documentation Pay role
EDUCATION BACKGROUND
Bachelors In Business Administration (B.B.A) Allama Iqbal Open University Islamabad.
Faculty of science (Fsc)
Board of Intermediate & Secondary Education Islamabad.
COMPUTER SKILLS Internet browsing M.S World M.S Excel S.E.O
OTHER SKILLS Strong business communication skills. Able to plan, organizes and handles a heavy workload. Team Work. Able to handle things when at sensitive situations. Tremendous perseverance as well as the ability to merge in any environment
and yet be able to stand a part when a situation demands so. Can work in challenging environment
REFERENCEAvailed on request