DAVID J. MAES1004 Chambers Ct Apt 312Aurora, CO 80011Home Phone (720) 620-0950 djmaes1@gmail.com

CAREER PROFILE:BringingTeam Leadership Skills in Position of Customer Service Representative for a company that offers opportunities for growth and advancement.

SUMMARY OF QUALIFICATIONS: Customer Service Representative Front Desk Receptionist Polite Switchboard Experience Supervisory Skills Word Perfect 5.0, 5.1 MS 7/Data Entry Honest Self-Motivated Assistant Management Flexible Administration/ Clerical Assertive/Punctual

Ten Key by Touch/Outlook Professional Business and Sales Consultant Punctual Adult Youth Correction Officer Fair Spanish Speaking Translation Dependable Youth/Adult/Employment Counselor Human Resource/EEOC JTPA Certified/Government Youth/Adult Coordinator Federal Government Adult/Child CPR & First Aid 2013

PROFESSIONAL EXPERIENCE:

Kaiser Permanente Phone 303-614-1400Service Associate/Appointment Setter 10/19/2015-12/16/2016Duties were to provide the best customer service in health care; by assuring the caller was able to get their health needs meet. Some included immediate medical attention to where the caller was sent to a doctor, or nurse. Clinic appointments were set for health needs.

Terumo BCT (Gambro BCT) Phone: 303-232-6800Production Assembler 11/2004-08/2008/08/2014-03/31/2015 Assembly building of the internal blood pathology unit parts for the Spectra machine, which is use in many health areas for, blood separations, & collection example white blood cells, red blood cell.

MYRIDDIAN Phone 866-991-7052 10/7/2013/04/14/2014Call center customer care for members for Kaiser Permanente Health in Medicare benefits, handling all needs to guide lines of the HIPPA grid. California team/ Contract temporary work

Reserve Casino Hotel Phone 303-582-0800 10/2012 10/28/2013Central City, Colorado, GSO/SecurityGuest Services in all aspects of casino/ hotel assistants. Transportation of high dollar amounts in the casino to various departments. Safety of all with trained as the medical responsive if needed.

AutoZone Phone 303-659-6900/ 06/2011-12/28/2012Customer Service in retail & commercial accounts with parts delivery of auto parts along with inside retail Counter sales with outside sales and closing store duties .Training new employees to the store from upper management team coming in. Data entry on Account sales in to register.

DAVID J. MAES page 21004 Chambers Ct Apt 312Aurora, CO 80011Home Phone (720) 620-0950 djmaes1@gmail.com

EDUCATION:

Metropolitan State College, Denver, Colorado Denver Mayors Educational Services, Denver, ColoradoPsychology Criminal Justice, 1995-1997 English Grammar, Management, 1995

Parks Junior College, Thornton, Colorado, Adams City High School, Commerce City, ColoradoBusiness Administration/Computer Sciences Graduate, 1981

Community College Of Denver,Certificate of Completion Bus 290 Sales December, 2002 Retail Manager Wal-Mart

PROFESSINAL LICENSE /CERTIFICATIONSState of Colorado Gaming License Oct 2012-Oct 2014CPR Adult/Child/Infant AED Certified First Aid June-2013-6-2014TIPS Certified Alcohol Training Intoxication Awareness 2013Denver Excise License/Funeral Escort Emergency Vehicle Operator 2000-2012

CUSTOMER SERVICE RELATED FIELD WORK & VOLUNTEER WORK & EXPERIENCE.

SOS Staffing Fort Lupton Colorado July 27 2010Administration Office work clerical answering phones shredding document some small accounting duties. Some filing duties if available work was. Temporary hire.

American Lumpers PT, Data Entry of various trucking co to a ledger & checks 05/2009-08/ 2010

Denver Area Youth Service/Denver Mayor Office (MOET) Non Profit 1990-1998Manager, Supervisor Skills, Human Resources, Payroll, JTPA CertifiedMy Supervisor caseloads consist of 25-100 Clients.

Department Of Corrections Administration Corrections Officer Staff Support 1994-I 997State of ColoradoUnited States Government AAFES 1980-1991Rocky Mountain Arsenal/Warehouse 4 years call center with high quality experience in high & low volume calls inbound & outbound. Also face to face guest service . VOLUNTEER WORKAdams County School District #14District Accountability Advisory Committee 1996-2006District Accountability, Co-Chair Officer 2002-2006Advisory to School Board Members: Duties policy review, Interviews for new administration Staff, included Principals, Assistant Superintendent, and Charter Schools Applications Review 2009-2010Campaign Assistant Adams District House 32Bob Martinez: Help reelect 2 terms into State Colorado House of Representative 1990-1994&1994-1998Val Vigil: Help reelect 2 terms into State Colorado House of Representative 1998-2002&2002-2006

REFERENCES: Provided Upon Request