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RESUME
PRAVEEN KUMAR SINHAS-693, Gali No.-07, School Block, Shakarpur, New Delhi-110092Contact: - 08130899799Email – [email protected]
OBJECTIVE :
I would like to join an organization of repute, which would give me better opportunity and kind of plat form to be able to grow and lead the organization with the right attitude besides all obstacles.
WORK EXPERIENCE:-
Working exp as a Customer Service officer (Operations & Sales) with ICICI BANK LTD - 1 Feb 2010 to 31st Aug 2014,
Job Responsibilities:- Working exp. as a Branch head Cashier and handling day to day cash and non cash activities.
Handling branch Main Vault cash, Cash Deposits, Cash Payments, Maintain branch petty cash book and Branch Bills, Maintain Branch cash balancing register etc.
Responsible for educating the customers to use various alternate banking channels so as to enhance service standards of the customers. Prepared MIS reports of the customers providing the detailed report of cheques returned to clients, To ensure proper utilization of funds at their end. Ensuring all compliance of KYC,
Handling May I Help You Desk i.e. helping customers With all possible banking Services & products Like FD, RD, Funds Transfer, Internet Banking, cheque Book and debit cards, Change in Signatures, Account Closures, records of return cheques. Handling deliverables- cheque books, Interim debit card, Debit pin, internet banking password and credit cards,etc.
Direct interaction With customers for providing them Best banking services starting from statement printing, DD printing fund transfer through cheques, NEFT& RTGS, stop payments of cheques, DD cancellation, ECS Mandates etc ..
Responsible for high quality service, customer relationship management, queue management & branch audit & compliance, Assisting Branch in Various Audit Parameters and Service quality issues.
Procedure of account opening, Gold coins, Life Insurance, Mutual fund, Credit cards, Auto Loan, Home Loan, Personal Loan, Jewelry loan savings and current account, Prepare float plan on monthly basis etc,
Identify and develop prospective clients while analyzing their requirements and rendering technical guidance over the various aspects of the products & services offered by the company. Focus on the analysis and satisfaction of Customers financial as well as investment needs and objectives.
Formulate sales strategies for increasing penetration though cross-selling to existing database of customers, Revenue based targets sell General Insurance product focusing on selling Health Policy, car Insurance etc. Review the process followed to acquire the business, New customer acquisition, relationship values and strict adherence to compliance processes.
Jr. Accountant with VARINDERA CONSTRUCTIONS LIMITED - 17th August, 2008 to 31 Jan 2010. General Accounting, to maintain Daily cash book, making payments to vendors, labour and
staff salary, accounting of the inventory bills, accounting for the Carriage Inward Outward bills, collecting bills from various suppliers, Preparation of Bank reconciliation statement.
Preparation of fortnightly, Monthly outstanding list, project for funds from HO, Vendor Reconciliation.
Coordinate with suppliers & other departments for gathering necessary information. Collecting from conformation balance statement various customers for auditing purpose.
Accounts executive With LES CONCIERGES SERVICES PVT. LTD - 16th March 2007 to 16th August 2008.
General Accounting, to maintain Daily cash book, accounting of the inventory bills, accounting for the Carriage Inward Outward bills, collecting bills from various suppliers, Preparation of Bank reconciliation statement.
COMPUTER SKILLS:
Diploma in Computer Application:Dos, Windows, Ms Word, and Ms excel, Ms Power Point, Internet, Outlook express, Tally 7.2, Tally 8.1, Tally 9.0 etc…
QUALIFICATION:
Bachelor of commerce (B.com) –Baba Saheb Bhim Rao Ambedkar University, Muz.-2006PGDFM-finance (Pursuing 2013-2014) - Welingkar Institute of management Development & Research
PERSONAL DETAILS:Father’s Name : Late Janardan PrasadDate of Birth : 12th March, 1984Passport No. : L1857142Languages Known : English and HindiNationality : IndianMarital Status : Single
DECLARATION:I hereby confirm that the information given in this resume is true and correct to the best of my knowledge.
DATE : PRAVEEN KUMAR SINHA
