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London Bullion
Market Association
(LBMA)
Responsible Silver Guidance – Audit Report (ISO19011:2011) KENNECOTT UTAH COPPER LLC 23 April 2018
ASSESSMENT INFORMATION Refiner Name: Kennecott Utah Copper LLC
Refiner Location: Rio Tinto Regional Center 4700 Daybreak Parkway,
South Jordan, UT 84009 USA and
Kennecott Utah Copper LLC, Precious Metals Refinery,
11500 West 2100 South, P.O. Box 6001, Magna, UT
84044, USA
Refiner Contact Person:
Name, Title:
Email:
Phone:
Ms. Ilse Schoeters
Manager Global Product Safety & Stewardship
+32495900789
Lead auditor and audit team members Dr. Nicholas Garrett, RCS Global
Dates and places where the onsite assessment activities were conducted
April 9-12, 2018
Rio Tinto Regional Center 4700 Daybreak Parkway,
South Jordan, USA and Kennecott Utah LLC Precious
Metals Plant, (2100S 15000W), USA.
LBMA Refiner Assessment Report
Assessment objectives: The purpose of the audit was to assess whether procedures, processes and management practices of
the silver refiner comply with LBMA Responsible Silver Guidance.
Assessment scope: Refiner location(s) included in the assessment scope
Rio Tinto Regional Center 4700 Daybreak Parkway, South Jordan, USA
and Kennecott Utah LLC Precious Metals Plant, (2100S 15000W), USA.
All mentioned facilities were visited. Assessment Period January 1, 2017 – December 31, 2017
Assessment methodology: The auditor is the same auditor, who audited KUC against the LBMA Responsible Gold Guidance in
2017 and 2018 and has familiarity with Rio Tinto’s and KUC’s management system and processes.
The auditor used a triangulation of findings to evaluate the existence and implementation of
appropriate systems at the Refiner, addressing all areas covered by the LBMA Responsible Silver
Guidance.
The audit plan is provided further below. The audit was undertaken at the same time as a Responsible
Jewellery Council Code of Practices Audit, which is why the audit plan spans two half days.
In order to review every aspect of the Responsible Silver Guidance the Auditor undertook a document
review, interviewed management and employees (see list further below), and undertook observations
during a walk-through of the precious metals plant. In addition, the auditor reviewed a sample of
supplier files and transactional files.
RCS Global 3
While due diligence as per the RSG needs to be exercised on silver suppliers, no Country of Origin
Annex needs to be completed as part of this audit as the refinery does not source mined silver. All
silver produced by KUC is derived from mining byproduct (anode slimes) with silver per se, first
emerging as silver in Rio Tinto’s precious metals plant on Rio Tinto’s property.
KUC presented the following documents with the auditor for review and they were reviewed during the
course of the audit:
• http://www.riotinto.com/aboutus/policies-standards-and-guidance-5243.aspx; Standards and
Guidance online overview.
• Sample supplier files for supplier file check as per RSG requirement.
• The Way We Work (August 2017 edition)
• Rio Tinto Management System HSEC-B-01 (effective 1 April 2015)
• HSEQ15-003 Data and Record Management Standard Operating Procedure
• Samples of copper concentrates tolling agreement (contracts)
• Rio Tinto Responsible Jewellery Council Chain of Custody Scope Document (last revised 6
January 2017)
• MKTGSOP-002 Operating Procedure External Raw Material Purchasing (last revised 6 January
2017)
• Kennecott Utah Copper LLC Conflict Free Minerals Policy
• MKTGSOP-001 Standard Operating Procedure Precious Metals Order Management
• Sample Invoices used as Chain of Custody Transfer Documents
• Sample country of origin certificates (two), including follow up correspondence with suppliers
(one)
• Managing External Inquiries briefing note 2017
• Internal Workbook Silver Inventory Process
• Brinks Supplier Risk Assessment (2017)
• Employee Training schedule 2017/2018
• Silver bar list
• SAP data and Excel tracking sheet for finished product tracking
• Rio Tinto Business Solution data entry form for incident reporting
• “Listen Up” platform (online)
• Samples of CoC Management Meeting records
• Sample correspondence communicating the Conflict Free Policy to suppliers for three suppliers
• Tracking sheet for active customers
• Sample extracts of Refinery Production and Inventory Report April and August and November
2017
• Rio Tinto 5x5 Risk Assessment Matrix
Statement of the confidential nature of the contents: All the data contained in the assessment report, as well as all information obtained during the
performance of the certification, is private and confidential between the auditing body and the
Refiner.
Any significant or inherent limitations or areas not covered that were within the assessment
scope:
RCS Global 4
There were no significant or inherent limitations or areas not covered that were within the assessment
scope.
Assessment criteria: The auditor or assessment team took into account all relevant objective evidence provided by the
Refiner. Relevant evidence was either qualitative or quantitative in as far as it is appropriate and
sufficient to support the auditor or assessment team’s conclusions. Appropriate evidence is evidence
that is relevant and reliable. Sufficient evidence refers to the amount of evidence provided to allow
the auditor or assessment team to reach a conclusion. �
Any actual or potential gaps in the Refiner’s systems in regards to the LBMA requirements are rated in
accordance to the level of risk each presents to the credibility and integrity of the LBMA Responsible
Silver Programme for the responsible sourcing of silver-bearing materials. �
Assessment plan:
Monday, 9 April 2018
(Day 1: LBMA Responsible Silver: Opening meeting)
Tuesday, 10 April 2018 (Day 2: LBMA Responsible Silver: Refinery / Precious Metals Plant walk through / Documentation
review and Interviews)
Time Activity Attendance
10.00am Arrival of the auditor at Kennecott Utah Copper,
Rio Tinto Regional Center. Security screening and
induction.
• Aaron Smith –
Senior Advisor
HSEQ Assurance
10.00 – 10.30am Opening Meeting with Kennecott’s Management
Team to review the purpose, scope and
methodology of the assessment and clarify
required documentation. The meeting should
address: • Any operational changes, challenges, and
impact of changes that may affect the
entity’s performance in regards to the LBMA
Responsible Silver Guidance Standards; • Finalise interview schedule as well as
identify responsible parties to assist the
auditor throughout the process.
Kennecott Management
Team, incl.:
• James Goh –
Commercial
Executive for
by-product sales
and marketing
Aaron Smith -
Advisor - HSEQ
Assurance
• Aaron Smith –
Senior Advisor
HSEQ Assurance
• Ilse Schoeters -
Manager Global
Product Safety
& Stewardship
4.30pm Auditor leaves the facility
RCS Global 5
Wednesday, 11 April 2018 (Day 3: LBMA Responsible Silver: Documentation review and Interviews)
09.00 – 09.30am Arrival at the Precious Metals Plant and induction • Aaron Smith –
Senior Advisor
HSEQ Assurance
09.30 – 10.00am Conversation with Supervisors and Superintendent
of Precious Metals Plant • Dan Ervin –
Acting
Superintendent
• Jeff Porter -
Supervisor
10.00am – 12.00pm
Full walkthrough of the Precious Metals Plant: • Review of internal material control
mechanism; • Verification of type of silver material
received;
• Selection of employees for interviews.
Employee Interviews.
As above. PMP
Employees:
- Operator that enters the data: Ryan
Ashley
- Angelo Kallas –
Principal Advisor - HSE
1.00pm – 3.00pm Due diligence management systems review and
application proof:
• Internal management structure to support
supply chain due diligence
• Internal system of due diligence, controls
and transparency over silver supply chain,
including traceability
• Engagement with counterparties
• Employee training and communication
• Risks management in the supply chain
• Risk management plan and risk mitigation
measures
• Reporting on due diligence
• George Stewart
– US Chief
Council
• Peggy Mower –
Revenue and
logistics
coordinator for
by-product sales
and marketing
• James Goh –
Commercial
Executive for
by- product
sales and
marketing
• Aaron Smith –
Senior Advisor
HSEQ Assurance
• Ilse Schoeters -
Manager Global
Product Safety
& Stewardship
5.00pm Auditor leaves the facility
RCS Global 6
Thursday, 12 April 2018
(Day 4: LBMA Responsible Silver: Closing meeting)
09.00am Arrival of the auditor at Kennecott Utah Copper,
Rio Tinto Regional Center.
• Aaron Smith –
Senior Advisor
HSEQ Assurance
2.00 – 4.00pm Due diligence management systems review and
application proof:
• Internal management structure to support
supply chain due diligence
• Internal system of due diligence, controls
and transparency over silver supply chain,
including traceability
• Engagement with counterparties
• Employee training and communication
• Risks management in the supply chain
• Risk management plan and risk mitigation
measures
• Reporting on due diligence
• James Goh –
Commercial
Executive for by-
product sales
and marketing
• Aaron Smith –
Senior Advisor
HSEQ Assurance
• Ilse Schoeters -
Manager Global
Product Safety &
Stewardship
• Todd Thomas –
Principal Advisor
Risk
• John Elger –
Controller
4.00 - 4.30pm Customers and transactional file reviews. • Amy Stone –
Commercial
Coordinator for
Moly Marketing
and Sales
• James Goh –
Commercial
Executive for by-
product sales
and marketing
• Aaron Smith –
Senior Advisor
HSEQ Assurance
• Ilse Schoeters -
Manager Global
Product Safety &
Stewardship
6.00pm Auditor leaves the facility.
11.45am – 12.15pm
Closing meeting with Kennecott’s management
team:
• Aaron Smith –
Senior Advisor
HSEQ Assurance
RCS Global 7
• Recapitulation of audit findings and
conclusions.
• Next steps.
• Ilse Schoeters -
Manager Global
Product Safety &
Stewardship
List of attendees of opening and closing meeting
Interviews were conducted with the following persons and they also attended the opening and closing
meetings:
• James Goh - Commercial Executive
• Aaron Smith – Senior Advisor - HSEQ Assurance
• Ilse Schoeters - Manager Global Product Safety & Stewardship
Refiner feedback The review of documentation, interviews and walkthrough with KUC personnel showed that KUC
implements, maintains and improves robust management systems covering all aspects of the LBMA’s
Responsible Silver Guidance. No non-conformances were observed. RCS Global thanks KUC’s team for
their cooperation throughout the audit process and their commitment to continuous improvement. All
suggested business improvements were discussed and agreed upon with the management team. The
refiner accepted the assessment result.
Distribution list
This report is issued for the benefit of KUC and will be shared with the Manager Global Product Safety
& Stewardship for further transmission within KUC. The final version of this Refiner Assessment
Report and the LBMA Summary Report will be submitted by the auditing body to the LBMA Executive.
In accordance with Step 5 of the LBMA Responsible Silver Guidance, Refiners should make the LBMA
Summary Report available to the public.
Assessment findings:
Category/subcategory Non-compliance/Observation: Include evidence found to substantiate the non-compliance as well as frequency of its occurrence.
Recommended corrective action
Timeframe for implementing corrective actions
Refiner comments
- - - - -
Assessment conclusions
Compliant Low Medium High Zero Tolerance
Based on the above assessment conclusions, the overall rating of the
Refiner’s performance is determined to represent:
X
ASSESSMENT CONCLUSIONS
Refer to the LBMA Third-Party Audit Guidance, Appendix 1 to determine the level of conformance for each sub-category1.
Non-Compliance – risk level CATEGORY SUBCATEGORY
Compliant Low Medium High Zero
Tolerance A. General Information
B. Step 1:
Establish strong Refiner management systems
1.1: x
1.2 x
1.3 x
1.4 x
1.5 x
1 LBMA Responsible Silver Programme -Third Party Audit Guidance. Appendix 1: Definitions of Non-compliances.
ASSESSMENT CONCLUSIONS
Refer to the LBMA Third-Party Audit Guidance, Appendix 1 to determine the level of conformance for each sub-category1.
Non-Compliance – risk level CATEGORY SUBCATEGORY
Compliant Low Medium High Zero
Tolerance C. Step 2:
Identify and assess risk in the supply chain
2.1 x 2.2 x 2.3 x
D. Step 3:
Design and implement a management strategy to respond to identified risks
3.1 x 3.2 x
E. Step 4:
Arrange for an independent third-party audit of the supply chain due diligence
4.1
x
F. Step 5:
Report on supply chain due diligence
5.1 x 5.2 x 5.3 x
Recommendations for improvement:
Category/subcategory Observation:
Recommended area for improvement
B. Section 2: Set up an internal management
structure to support supply chain due
diligence
1) Everyone in the precious metals plant and the sales and marketing team has received training in competency (on due diligence and chain of custody matters) as encapsulated in KUC’s chain of custody commitments, but this has not yet been integrated into the formal KUC training
1) Undertake a gap assessment against other trainings that KUC is doing in areas covered by the LBMA RSG, such as Business Integrity and other Ethics & Integrity trainings and certifications and the general chain of custody training. Areas that are not yet covered sufficiently
Recommendations for improvement:
Category/subcategory Observation:
Recommended area for improvement
tools. People that may work in the precious metals plant occasionally but are not necessarily assigned to the area permanently are not yet included in the training plan for 2018.
2) The KUC Responsible Jewellery Council Chain of Custody Scope Document (last revised 6 January 2017) is not fully language aligned with the LBMA. It does however cover all the LBMA requirements.
by these trainings should be covered. Where additional training needs are identified:
-ensure new employees receive the required training on the relevant subject matter scheduled for 2018. - occasional assignees to precious metals plant also receive the appropriate training. -training needs to be applied consistently throughout the validity period of LBMA certification.
2) Align the language in the KUC Responsible Jewellery Council Chain of Custody Scope Document (last revised 6 January 2017) fully with the LBMA.
B. Section 2: Set up an internal management
structure to support supply chain due
diligence
The LBMA states that refiners should encourage that their silver-supplying counterparties commit to, and acknowledge in writing the compliance with, a supply chain policy consistent with Annex II of the OECD Due Diligence Guidance Model Policy for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas for all interactions with the Refiners. While KUC communicates its own conflict minerals policy per email and via its website and while contracts stipulate KYC and other requirements, they do not yet include the adherence to the policy as a specific requirement for suppliers. This is principally the
For materials that fall within the scope of the LBMA RSG, make the adherence to KUC’s conflict minerals policy requirements a specific clause in supplier contracts. Encourage those traders that do not yet have their own conflict minerals policy, to ensure they have one and also have a OECD due diligence system in place.
Recommendations for improvement:
Category/subcategory Observation:
Recommended area for improvement
case, as the suppliers are copper concentrate suppliers primarily and only become suppliers of silver, when the silver is separated from anode slimes produced at KUC and further refined on KUC’s property.
Transactional document check For gold, KUC includes chain of custody information on transfer documents, which show the path the gold takes from KUC facility to customer. The same is not yet implemented for silver.
Even though it is not required by the LBMA RSG, include chain of custody information on silver transfer documents as a voluntary commitment to good practice.
The Auditors confirm that: ü The information provided by the Refiner is true and accurate to the best knowledge of
the Auditor(s) preparing this report. ü The findings are based on verified Objective Evidence relevant to the time period for
the assessment, traceable and unambiguous.
ü The Auditor(s) have acted in a manner deemed ethical, truthful, accurate professional, independent and objective.
ü The Auditor(s) are properly qualified to carry out the assessment at this Refiner’s
facility.
Lead Auditor: Dr. Nicholas Garrett
Signature:
Date: 23 April 2018