Responder 5 Complete Training Handout

Nurse Call System

In-service Training Handout

Presented By:

Rauland-Borg Corp.

Professional Services

“The Other Name in Communications!”

Provided By:

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The “Bigger Picture”of your

Nurse Call System

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Patient places a call from the Patient Station with the pillowspeaker. When the call is answered, the pa-tient speaks to the staff member assigned via wire-less device and/or it rings at the Nurse Call Console and a light displays over the patient's door. Once answered by the staff member and/or at the console a service can be set for the assigned staff.

LED Corridor Light

Patient places a call from the Patient Station with the pillowspeaker. When the call is answered, the pa-tient speaks to the staff member assigned via wire-less device, and/or it rings at the Nurse Call Console and a light displays over the patient's door. Once answered by the staff member and/or at the console a service can be set for the assigned staff. Pressing the “Staff Assist” button alerts designated staff via wireless device who are signed on duty in that designated area, annunciates at the console and duty stations, and a light displays over the patient's door. Pressing the “Code Blue” button alerts nursing staff within the unit of a Code Blue via wireless device and displays a light over the patient's door. It also notifies the Code Blue team and all other Code Blue annunciation points: PBX, Console, and Duty Sta-tions.

White:White: Solid: Solid: Flashing: Flashing: Green: Solid: Flashing: Orange: Solid: Flashing:

Yellow: Yellow: Solid:Solid: Flashing: Flashing: Red:Red: Solid: Solid:

Flashing: Flashing: Blue:Blue: Solid: Solid:

Flashing: Flashing:

Pink: Solid: Flashing:

Single Patient Station Cancel

Enhanced Single Patient Station

Cancel

Staff Assist

Code Blue

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Dual Patient Station Cancel

Patient places a call from the Patient Station with the pillowspeaker. When the call is answered, the patient speaks to the staff member assigned via wireless device, and/or it rings at the Nurse Call Console and a light displays over the patient's door. Once answered by the staff member and/or at the console a service can be set for the assigned staff.

Pressing the “Staff Assist” button sends a message to all staff via wireless device who are signed on duty in that designated area, annunciates at the con-sole and duty stations, and a light displays over the patient's door. NOTE: These calls can only be canceled at the origi-nating station.

Pulling the cord sends an emergency signal to ap-propriate staff via wireless device, annunciates at the console and duty stations while a light displays over the patient's door. NOTE: These calls can only be canceled at the origi-nating station.

Staff Assist Station

Cancel

Staff Assist

Pullcord Station

Cancel

Pullcord

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Pulling the cord sends an emergency signal to appropriate staff via wireless device, annunciates at the console and duty stations while a light displays over the patient's door. Pressing the call button sends a message to the appropri-ate staff via wireless device letting them know that the pa-tient needs assistance in the bathroom. NOTE: These calls can only be canceled at the originating station.

Pullcord Station with Audio Cancel Call Button

Pullcord

Pulling the cord sends an emergency signal to appropriate staff via wireless device, annunciates at the console and duty stations while a light displays over the patient's door. Pressing the call button sends a message to the appropri-ate staff via wireless device letting them know that the pa-tient needs assistance in the bathroom. The Pull Cord station with Audio also contains a speaker and microphone, so that caregivers can speak directly with the patient in the bathroom if desired. NOTE: These calls can only be canceled at the originating station.

Pullcord Station with Call Button Cancel Call Button

Pullcord

Code Station

Cancel

Code Blue

Pressing the “Code Blue” button alerts nursing staff within the unit of a Code Blue via wireless device and displays a light over the patient's door. It also notifies the Code Blue team and all other Code Blue annunciation points: PBX, Console, and Duty Stations. NOTE: These calls can only be canceled at the originating station.

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Staff Assist/Code Station

Cancel

Staff Assist

Code Blue

Pressing the “Staff Assist” button alerts designated staff via wireless device who are signed on duty in that desig-nated area, annunciates at the console and duty stations, and a light displays over the patient's door. Pressing the “Code Blue” button alerts all nursing staff who are signed on duty of a Code Blue via wireless de-vice and displays a light over the patient's door. It also notifies the Code Blue team and all other Code Blue an-nunciation points: PBX, Console, and Duty Stations. NOTE: These calls can only be canceled at the originat-ing station.

Auxiliary Equipment Station

Cancel

Ports

The Auxiliary Equipment Station is used for medical equip-ment (i.e., IV pump, Pulse Ox, vents, monitors …) It places a call to the appropriate staff member’s wireless phone, the console and a light displays over the patient’s door. It dis-plays the room number (and bed if a dual patient room) and an “Aux. Alarm” message.

Cancel Station

Cancel Pressing the Cancel button cancels a call from another station in the patient's room.

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Bed Management Station Cancel TransportTransport Cleaning In ProgressCleaning In Progress

Cleaning Needed Bed Ready

Pressing the “Transport“Transport” button sends a message di-rectly to Transport. Pressing the “Cleaning Needed” “Cleaning Needed” button sends a message directly to Housekeeping. When Housekeeping begins cleaning the room they press the “Cleaning In Progress” button . When cleaning is completed the “Bed Ready” button is pressed updating the room status. Cancellation of each button can be initiated by pressing the button again; pressing the Cancel button or the next button in sequence. These functions do not directly af-fect Nursing Staff, as no messages go to the Nurse Con-sole, no corridor lights are displayed, but can display on the Responder 5 PC.

Staff Register Station RN LPN Cancel

CNA Staff Assist

The Staff Registration Station allows staff to register in each patient room. There are three levels of Staff and one call-in button, indicated by the colors noted. Press-ing any of the staff registration buttons will cancel a call from the room while creating a steady corresponding light indicating the presence of a staff member. This also allows a Staff Locate feature on the Console. Upon leav-ing the room, the staff member needs to press the appro-priate button again to cancel the Locate Feature and turn off the corridor light.

Duty Stations are located in some of the following staff work rooms: Utility Rooms, Medication Rooms, Nurses Lounges etc. It provides communication between the room and the Nuse Call Console. It also annunciates calls on the unit. A colored LED light appears mimicking the types of calls on the unit. Duty Station Calls: Patient, Bath, Shower, Staff Assist and Code Blue.

Duty Station Cancel

Cancel LED Lights

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Staff Station Cancel

Call Button

Staff Stations are located in a room or on a floor where staff members may be working: Staff Lounges, Dictation, Lockers, and Staff Conference Rooms. The station acts as a hands free intercom between that specific room/area and the console.

Staff Terminal Cancel

Touchscreen Push to Talk

The Staff Terminal is a device that functions as a pa-tient or procedure room communications tool while providing staff with a touchscreen to initiate an in-stantaneous notification of an in room need. Addi-tionally it may be used as a functional nurse call con-sole or duplex intercom station.

LCD screen

Handset

Softkeys

Dialpad

Nurse Call Console

The Nurse Call Console has a colored LCD screen and is used to communicate with patients and staff from the console to speaker-equipped stations. It can also be used to set a staff level service request.

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The Basic Pillow Speaker is designed specifically for use with the Responder 5 nurse call system (9-pin DIN style) and analog hospital grade televisions. It combines an easily identified Nurse Call but-ton and TV control button, both embossed in Braille, a speaker for listening to TV and nurse call au-dio, a microphone for the patient to communicate to the nurse call system, a large thumbwheel vol-ume control, and two (2) controls for room lighting. The Tilt/Release DIN receptacle allows for ease of disconnecting the Pillow Speaker from the patient station.

Basic Pillow Speaker

Speaker

Nurse

Volume

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The Standard Pillow Speaker is designed specifically for use with the Responder 5 nurse call system (9-pin DIN style) and hospital grade digital televisions. It combines an easily identified Nurse Call but-ton and TV control button, both embossed in Braille, three (3) additional nurse call buttons for the pa-tient to indicate a need: “Water”, “Pain”, or ‘Toilet”, a speaker for listening to TV and nurse call au-dio, a microphone for the patient to communicate to the nurse call system, and two (2) controls for room lighting, It also includes Volume up/down, TV Channel up/down, Closed Caption, and Mute but-tons. The Tilt/Release DIN receptacle allows for ease of disconnecting the Pillow Speaker from the patient station.

Standard Pillow Speaker

Speaker

Nurse

Toilet

Pain

Water

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Enhanced Pillow Speaker

The Enhanced Pillow Speaker is designed specifically for use with the Responder 5 nurse call sys-tem (9-pin DIN style) and hospital grade digital televisions. It combines an easily identified Nurse Call button and TV control button, both embossed in Braille, three (3) nurse call buttons for the patient to indicate a need: “Water”, “Pain”, or ‘Toilet”, a speaker for listening to TV and nurse call audio, a mi-crophone for the patient to communicate to the nurse call system, and two (2) controls for room light-ing. It also includes Volume up/down, TV Channel up/down, Closed Caption, and Mute buttons. The Tilt/Release DIN receptacle allows for ease of disconnecting the Pillow Speaker from the patient sta-tion.

Nurse

Speaker

Toilet

Pain

Water

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Nurse Call Console

Nurse Call Console Features

Handset Handset is used to communicate with callers. When privacy is not an issue—or to communicate without holding the Handset—use the Push-to- Talk button.

Speaker Speaker is located beneath the Handset and works in conjunction with Push-to-Talk operations.

Volume Volume buttons increase or decrease the Handset or Speaker volume.

Push-to-Talk Push-to-Talk button: 1) initiates handsfree communication, 2) controls the direction of com-munication, and/or 3) answers incoming calls.

Dial pad Dialpad is used to dial numbers.

Display Display is used to view calls and various system and error messages.

Line Selector Line Selector buttons are used to select any as-sociated line.

Line Scroll Line Scroll bi-directional buttons are used to view and move between stacked calls (when pre-sent) and to view other informational lists.

Menu Selector Menu Selector buttons are used to choose from multiple menu options.

Menu Scroll Menu Scroll bi-directional buttons are used to view and move between additional menus (when present. The Nurse Call Console supports a maximum of eight (8) menus.

Cancel Cancel button ends many operations.

Bed Bed key (:) adds bed designations to dialing numbers.

Handset

Speaker

Volume

Push to Talk

Dialpad

Display

Line Selector

Line Scroll

Menu Selector

Menu Scroll

Cancel

Bed

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While in communication with a room, a service requirement can be set. If a service has been set, then this must be canceled in the room.

Setting Responder IV Nurse Call

Staff Level Service:

Press = STAT Service

Press = RN/LPN Service

Press = RT Service

Press = NCP/CT Service

IMPORTANT NOTE: THIS DOES NOT TRANSFER THE LIVE CONNECTION TO

ANOTHER STAFF MEMBER’S PHONE.

Phone Indicator

Emergency Button

Mute Button

On Hook, Power OFF

Volume Up/Down

Left Soft Key

Menu Scroll Up/Down

Speakerphone

Display Screen

Off Hook, Power ON

Right Soft Key

“Answering” a Patient Call 1. Phone will chirp announcing a call on your

phone – the Nurse Call “message” will appear.

2. Press the Left Soft Key (“Call”) or the Off Hook Key (“On”) to initiate a dial-back to speak to the patient.

3. To acknowledge the message without calling back OR to end a call you are connected to press the Right Soft Key (“Close”) or the On Hook Key (“Off”).

Transfer a Call 1. While call is active, press the Right Soft Key

to choose <Transfer>. 2. Enter “8” and then the 5-digit # that is to

receive the transferred call. 3. Press the Left Soft Key to “Connect”.

4. Listen into earpiece - if you hear ringing, press the Left Soft Key for “Yes” to confirm.

NOTE: If you hear a busy signal, press the Right Soft Key for “No” to confirm. You will then be returned to the caller.

Review Text Messages 1. Use the Left Soft Key to choose “Menu”. 2. Use the Left Soft Key again to choose

“Select” for “Messages”. 3. Use the Left Soft Key to choose <Text>. It

will show the most recent message. 4. You can scroll through the list and use the

Left Soft Key to select “Open”.

NOTE: You can call back into the patient room of the message you are on by pressing the Left Soft Key to select “Call”.

Place a Call 1. To Another Wireless #: Dial “8” and then

the 4-digit phone extension. 2. Outside #: Dial “9”, then the outside phone

number. 3. Hospital Ext #: Dial the 5-digit hospital

extension.

NOTE: To end an active call, press the On Hook Key (“Off”).

Delete Text Messages 1. While on the message that you want to

delete, use Left Soft Key to select “Open”. 2. Then select “Options” with the Left Soft

Key. 3. Select <Delete> to remove message from

list. A total of 15 messages are held, with the 1st message dropping off when the 16th message is received.

Answering an Outside Call or Message from the Desk (non- NC) 1. Use the same keys as outlined in

“Answering” a Patient Call. However, you

will be connected to a “live” call instead of initiating a “dial-back” call.

NOTE: To end an active call, press the On Hook Key (“Off”).

Cisco Phones with Nurse Call

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Read Text Messages 1. Use Left Soft Key to choose “Menu”. 2. Use Left Soft Key to choose “Select” for

“Messages”.

3. Use Left Soft Key to choose “<Text>”. It will show the latest message.

4. You can scroll through the list and use the Left Soft Key to select “Open”.

NOTE: You can call back into the patient room

of the message you are on by pressing

the Left Soft Key to select “Call”.

While in communications with the room, a service

requirement can be set. If a service has been set then

this must be canceled in the room.



Press = Stat Service

Press = Nurse Service

Press = PCT Service

Press = HHHooouuussseeekkkeeeeeepppiiinnnggg

IMPORTANT NOTE: THIS DOES NOT TRANSFER

TO ANOTHER STAFF MEMBER’S PHONE.

Panic Button

Volume Up/Down

Phone Indicator

Mute Button

Display Screen

Right Soft Key

On Hook, Power OFF

Left Soft Key

Menu Scroll Up/Down

Off Hook, Power ON

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2

1

4

Delete Text Messages 1. While on the message that you want to

delete, use Left Soft Key to select

“Open”.

2. Then select “Options” with “Left Soft

Key”.

3. Select <Delete> to remove message from

list.

NOTE: A total of 20 messages are held with

the 1st message dropping off when the 21st

message is received.

Answer Patient Call, Outside Call

or Message from Desk 1. Phone will chirp announcing there is a

call on your phone.

2. You can press Left Soft Key (“Accept”)

to speak to the caller, or press the Off

Hook Key.

Place a Call 1. To Another Wireless #: Dial 4-digit phone

number.

2. Outside #: Dial “9”, then outside number.

3. Hospital Ex t#: Dial 4-digit hospital ex-

tension.

NOTE: To end an active call press the On

Hook Key.

Transfer a Call 1. While call is active, press Left Soft Key

for Options.

2. Press Left Soft Key to choose “Select” for

<Transfer>.

3. Enter the 4-digit # that is to receive trans-

ferred call.

4. Press the Left Soft Key to Connect.

5. Listen into earpiece, if you hear ring,

press Left Soft Key for “Yes” to confirm.

NOTE: If you hear a busy signal, press Right

Soft Key for “No” to confirm. You will be

rturned the caller.

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While in communications with the room, a service requirement can be set. If a service has been set then this must be canceled in the room.



Press = STAT Service

Press = RN Service

Press = LPN Service

Press = CNA Service

Call Close

5066A Normal

Phone Indicator

Panic Button

Mute Button

On Hook, Power OFF

Volume Up/Down

Left Soft Key

Menu Scroll Up/Down

Speakerphone

Display Screen

Off Hook, Power ON

Right Soft Key

Answer Patient Call, Outside Call or Message from Desk 1. Phone will chirp announcing there

a call on your phone. 2. You can press Left Soft Key

(“Accept”) to speak to the caller, or Press the Off Hook Key

Transfer a Call 1. While call is active, press Left Soft Key for Options. 2. Press Left Soft Key to choose

“Select” for <Transfer>. 3. Enter the 4-digit # that is to receive the

transferred call. 4. Press the Left Soft Key to Connect” 5. Listen into earpiece, if you hear ring, press Left Soft Key for “Yes” to confirm. NOTE: If you hear a busy signal, press Right Soft Key for “No” to confirm. You will be returned to the caller.

Read Text Messages 1. Use Left Soft Key to choose “Menu”. 2. Use Left Soft Key to choose “Select” for “Messages”. 3. Use Left Soft Key to choose “<Text>”.

It will show the latest message. 4. You can scroll through the list and use

the Left Soft Key to select “Open”. NOTE: You can call back into the patient room of the message you are on by pressing

the Left Soft Key to select “Call”.

Place a Call 1. To Another Wireless #: Dial 4-digit

phone number. 2. Outside #: Dial “9”, then outside

number. 3. Hospital Ext #: Dial 4-digit hospital

extension.

NOTE: To end an active call, press the On Hook Key.

3

1

2

4 Delete Text Messages 1. While on the message that you want

to delete, use Left Soft Key to select “Open”.

2. Then select “Options” with “Left Soft Key”.

3. Select <Delete> to remove message from list. A total of 20 messages are held, with the 1st message dropping off when the 21st message is received.

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To acknowledge and clear message:

Press then

To dial back into room (Without clearing message)

While viewing a message

Press TWICE

To hangup, press

To access a previously received message:

Press then

To scroll through the messages:


Press then or

To delete a message:

While viewing the message:

Press then

To delete all messages:


Press then then

Link 6020 WirelessTelephone While in communications with the room, a service re-

quirement can be set. If a service has been set then this

must be canceled in the room.



Press = Stat Service (Calls all Service Levels)

Press = RN Service

Press = PCT Service

IMPORTANT NOTE: THIS DOES NOT TRANSFER

TO ANOTHER STAFF MEMBER’S PHONE.

1

2

3

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Avaya 3620 WirelessTelephone While in communications with the room, a service requirement can be set. If a service has been set then this must be canceled in the room.




Press = Nurse Needed

Press = Not Used

Press = Tech/CA Needed

IMPORTANT NOTE: THIS DOES NOT TRANSFER TO ANOTHER STAFF MEMBER’S

PHONE.


Press then To dial back into room (Without clearing message)


Press then

To hangup, press To access a previously received message:

Press then To scroll through the messages: While viewing a message

Press then or To delete a message: While viewing the message:

Press then To delete all messages: While viewing a message

Press then then

3

1

2

4

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Avaya 3626 WirelessTelephone While in communications with the room, a service requirement can be set. If a service has been set then this must be canceled in the room.




Press = Nurse Needed

Press = Not Used

Press = Tech/CA Needed


PHONE.




Press then





Press then then

3

1

2

4

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While in communications with the room, a service requirement can be set. If a service has been set then this must be canceled in the room.




Press = RN Service

Press = LPN Service

Press = Aide Service


PHONE.




Press then





Press then then

3

1

2

4

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Answering a Patient call Press the center soft key button or ANSWER button.

Muting and Unmuting Press the MUTE button on the side of the phone. To end muting, press MUTE button again.

Placing a call to another phone Dial the number then press the ANSWER button.

Redial You can redial the last number you dialed by pressing the REDIAL soft key.

Call Waiting While you are on a Patient call you will hear 3 quick beeps. Hang up and the next Patient call will come to your phone. NOTE: If you are on a phone-to-phone call you will hear two beeps.

Answering phone-to-phone and outside calls Press the ANSWER button.

Placing an outside call Dial 9 to access an outside line. Dial the number. Press the ANSWER button.

Setting Responder IV Nurse Call Staff Level Service:

Press = Stat Service (calls all staff levels)

Press = RN/LPN Service

Press = Tech Service

Press = RT Service


PHONE.

Turn the phone on/off Press and hold the ON/OFF button for at least two seconds. Volume Switch

Mute

• On/Off

• Release Calls

• Terminate activity

Softkeys

Directory

Answer

Services

Menu

Headset/data connector

3

1

2

4

Transferring Outside call While on a call, press Link. Dial a second internal number. When call is answered, press

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APOLLO PAGER

Turning Your Pager On Press Read Button to turn the pager on.

Display will read: TUE SEP 24 09:00 PM

Turning Your Pager Off

In standby mode:

• Press any button to enter display mode

• Press Function Button until the function setting main menu is on the screen.

• Press Read Button, display will read SET ALERT.

• Press Select Button three (3) times display will read: TURN PAGER OFF

• Press Read Button display will read: TURN PAGER OFF?

• Press Read Button again, pager is now off. Nothing will be

visible on the display.

Receiving and Reading Messages A flashing indicates you have a message that has not been read. Press the Read Button to preview the message.

Press the Select Button to display your message

Deleting One Message In reading mode, select the message you wish to delete

• Press Function Button display will read: LOCK MESSAGE?

• Press Select Button display will read: DELETE MESSAGE?

• Press Function Button to confirm and return to main menu.

• To return to main screen without deleting messages, press Read Button. Note: Locked messages cannot be deleted.

Deleting All Messages In function setting main menu:

• Press Read Button display will read: SET ALERT

• Press Select Button six (6) times – display will read DELETE ALL MESSAGES

• Press Read Button display will read: DELETE ALL MESSAGES?

• Press Read Button again to confirm all messages are being deleted and return to

main menu.

• To return to main screen without deleting messages, before pressing the confirm button, press Function Button.

Note: Locked and/or Unread messages cannot be deleted.

Select Button

• To select function in function selection mode

• To select the message you want to read.

Read Button

• To read received messages

• To turn on the pager

• To confirm the function selected

Function Button

• To select menu

• To confirm function selection

• To exit function mode

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Read Button

• To read received messages

• To turn on the pager

• To confirm the function selected

Function Button

• To select menu

• To confirm function selection

• To exit function mode

Select Button

• To select function in function selection mode

• To select the message you want to read.

Turning Your Pager On Press Read Button to turn the pager on.

Display will read: TUE SEP 24 09:00 PM Turning Your Pager Off

In standby mode:

• Press any button to enter display mode

• Press Function Button until the function setting main menu is on the screen.

• Press Read Button, display will read SET ALERT.

• Press Select Button three (3) times display will read: TURN PAGER OFF

• Press Read Button display will read: TURN PAGER OFF ?

• Press Read Button again, pager is now off. Nothing will be visible on the display.

Receiving and Reading Messages When a message is received, your pager alerts and displays the message. If you do no press a key within 8 seconds to acknowledge the message it will return to the main screen. On the main screen you will see the following display:

TUE SEP 24 09:00 PM

Deleting One Message In reading mode, select the message you wish to delete

• Press Function Button display will read: LOCK MESSAGE?

• Press Select Button display will read: DELETE MESSAGE?

• Press Function Button to confirm and return to main menu.

• To return to main screen without deleting messages, press Read Button. Note: Locked messages cannot be deleted.

Deleting All Messages In function setting main menu:

• Press Read Button display will read: SET ALERT

• Press Select Button six (6) times – display will read DELETE ALL MESSAGES

• Press Read Button display will read: DELETE ALL MESSAGES ?

• Press Read Button again to confirm all messages are being deleted and return to main menu.

• To return to main screen without deleting messages, before pressing the confirm button, press Function Button.

Note: Locked and/or Unread messages cannot be deleted.

01

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Up/Down Directional Buttons

Read/Escape Power On Button

Left/Right Directional Buttons

Function/Select

Button

Turning Your Pager On Press Your pager alerts and shows POWER ON symbol in the left column of the display. The time and date are shown at the bottom of the display.


• Press

• Press to move the cursor to TURN PAGER OFF symbol.

• Press twice to turn pager off.

Receiving and Reading Messages When a message is received, your pager alerts and displays

a flashing symbol. Press any button to stop the alert. Press to display your message. If more than one message exists, press to select the message you want to read or while reading messages to view the previous or next message. A flashing POWER ON symbol indicates you have a message that has not been read.

Deleting One Message You can delete unlocked and messages that have been read.

• Press to select the message you want to delete.

• Press to display function menu.

• Press to move the cursor to DELETE MESSAGE symbol

• Press to receive confirmation of the request to delete.

• Press to delete the message

Deleting All Messages • Press to display function menu.

• Press to move the cursor to DELETE ALL MESSAGES symbol

• Press twice.

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Function

Button

Next

Message

ON or READ

MESSAGE

Turning Your Pager On If the screen is blank – (no dot in the upper left hand corner) Hold the button to turn the pager on.

Turning Your Pager Off Press Press to access the “Function Menu” Use the to select the icon. Press “TURN OFF?” confirmation will appear Press to confirm

Receiving Messages Your message will automatically display for several seconds during and after alert. To stop tone or vibe alert press

Reading Messages Press to display main screen Use the to highlight the “Personal” icon. Press to view message. Use the to scroll through messages.

Deleting One or All Messages While viewing the message you want to delete Press to display the delete menu. Use the to highlight the “Delete One” icon or “Delete All” Press to choose this option. The pager will display “Delete?” To confirm press

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Turning Your Pager On If the word OFF and the current time is displayed, press and

hold to turn the pager on.


Press any key to return the pager to Standby Mode.

Press for 2 seconds.

“POWER OFF?” confirmation will appear.

Press again to confirm.

Receiving and Reading Messages

When a message is received, it will automatically display for several seconds during and after alert. To stop tone or vibe alert and mark the new message as “Read,” press any key.

If more than one message exists, press the key twice to view the next message and repeat for others.

Deleting One Message

To delete a message, press and hold the key while the message is displayed.

When the screen says “One Delete,” press the key again to delete the message.

Deleting all Messages

While any message or message icon is displayed, press and

hold the key.

When the screen says “One Delete,” press the “Next Message” or “Previous Message” keys until ALL DELETE is displayed.

Press the key to delete all messages.

Previous

Message

Next

Message

Read

Message

Escape

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ACTION VOICE

COMMAND

Play new (unplayed) text messages

“Play text messages”

Play old (previously played) text messages

“Play old text messages”

To dial back into patient room via a text message

(After text message is played [new or old], voice

prompt will ask ‘Do you want to call back?’)

“Yes”

To call directly into patient room (no text message)

“Call room [room #] bed [bed #]”

Cancel message play

“Cancel”

(while text message is

playing, hold down the Call Button and speak)

Delete a single text message

“Delete”

(while text message is playing, hold down the

Call Button and speak)

Delete all text messages

“Delete text messages”

Up

Select

Down

DND Button

Call Button

Speaker

Mic

Headphone Jack

*IMPORTANT*You must speak the

modifying word “TEXT” when you issue

commands to play or delete text messages.

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Patient Call Message from Bedside

Text messages with priority and location are automatically delivered to a caregiver’s Vocera Badge when a patient presses the call button. Distinct tones are played on the Vocera Badge depending on the severity or priority of the call.

Incoming Message Alert (Text Messaging)

Text messages can be received from the Responder System while the Badge is in use. Audio tones are played based on the priority of the call.

When a text message is received from a Responder System, the caregiver can read the message on the Badge display, or press a button on the

Badge to have the message played audibly. When a text message is selected to be played, the caregiver hears an interactive voice driven menu.

Auto Call Back to Room

After a text message is played, the caregiver is presented with the option to “Play”, “Call”, or “Escalate”. If the caregiver says “Call”, an audio call is placed to the bedside speaker, putting the nurse in direct voice contact with the patient.

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T

AND………

Signing Yourself In “On Duty”

What Doesn’t Work??

What Makes Your Tracer Tag Work?

Location! Location!

Location!

T

T

Tracer under your stethoscope or other

badges

Tracer hanging at the bottom of your

smock

Tracer inside your

pocket

Hosp

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The Tracer Tag ID System is a separate system from your

Responder IV (RIV) Nurse Call System, with its own

computer and its own software. However, it does interface

with your nurse call system by sending signals indicating that

a nurse is now in a patient room. If the nurse entered the

patient room in response to a patient call on the nurse call

system, her Tracer Tag will also cancel the patient call and

indicate her presence in the room.

The Tracer Tag sends an infra-red signal via the LED’s (Light

Emitting Diodes) located inside the tag every 3-6 seconds.

This signal can only be read by Tracer “sensors” located in the

ceiling. The sensors located in the patient room send “nurse in

room” signals and “patient call answered” if appropriate. The

sensors located in the corridors only send “nurse has left”

room information (if not associated with a corridor Duty

stations) to the RIV system.

Even though the tag is not very attractive, nor does it look

like it has much capability, it is a “mighty” tool in

providing the nurses and nursing managers with Activity

and Statistical Reports to learn the number of hours

nursing spends at the patient bedside.

The RIV System links the nurse’s name to the Tracer Tag

when the nurse has entered the Tag ID# at the “Sign-On”

Screen and has put herself “On Duty”.

THE TRACER TAG SYSTEM

WHAT MAKES YOUR

TRACER TAG WORK?

1. Location where the Tag is worn

Must be visible – not under anything!!!

2. AND the nurse must be signed in

“On Duty”.

System Function & Description

IR – LED Window

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Logging In 1 Double click on the desktop shortcut:

1 Double click on the desktop shortcut:

Dou- ble click on the desktop shortcut: 2 Scan or enter your Username and password

3 Click on the “Log In” button.

To Log Out 1 Click on the Log Out entry in the module selector menu

Figure 1: Logout Icon 2 The Login screen will reappear.

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Managing Your Password You’ll be assigned a default password by your system administrator. You must change that password after your initial Log In.

To Change Your Password 1 Click on the My Preferences tab.

2 Enter your Old (Current) and new passwords in the spaces provided. 3 Confirm your new password. Passwords are case sensitive and can only be used once in a six (6) month period. 4 Click on the “Save” button.

To Create a Password Hint You must enter at least three (3) answers to the password hint questions. 1 Click on an Answer field, and enter at least three (3) memorable answers: Answers are not case-sensitive. 2 Click on the “Save” button.

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Resetting Your Password Should you forget your password, you can easily reset it. 1 Click on the “Forgot Password” button on the Log In screen:

2 Enter answers to all of your hint questions. 3 Click on the “Reset Password” button. 4 Enter and confirm your new password.

5 Click on the “Change Password” button. The system will confirm your change and ask you whether you wish to Log In.

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Signing On/Off 1 Double click on the desktop shortcut: 2 Click the My Status tab.

3 Scan your device (Wireless Phone, Pager, Other Device), or use your keyboard to enter its I.D. into the appropriate box: 4 Click the appropriate on or off buttons in the Duty area: 5 Click on the “Update” button:

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Viewing Your Room/Bed Assignments You can use My Profile to view your Room/Bed assignments within any selected Unit/Team with which you are associated.

To View Your Assignments (Single Unit/Team) 1 Click on the My Assignment Tab.

2 Use the Unit/Team dropdown box select a Unit/Team:

All the beds associated with your selected Unit/Team will appear; your as signed call stops bear your initials:

You can view additional details about any Bed Object by double clicking on it:

You can view additional details about any Bed Object by double clicking on it:

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Assigning Yourself to Call Stops You can use My Profile to assign yourself to any call stop for any bed that appears in the My Assign-ment pane:

To Assign Yourself to a Call Stop 1 Click on the My Assignment Tab.

2 Click on your User Object in the User Pane: 3 Click on any Room/Bed call stop in the My Assignment pane. Your highlighted initials will appear in the call stop: 4 Click on the “Accept” button to save the assignment. The call stop assignment will turn green and bear your initials:

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Answering Calls You can use the PC Console in conjunction with its associated Nurse Console to select and answer any calls in the call stack.

Selecting a Call 1 Locate a pending call in the Calls Pane: 2 Double click on the call object you wish to answer. An active call window will pop into view: The Active Call window provides all available detail regarding a patient on three (3) tabs.

Answering the Call Once you’ve selected the call you wish to answer… 1 Use the handset or PTT key to answer the call.

2 Speak into the handset or console microphone.

3 Click on the “Call Completed” button to close the window.

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Setting a Service Request You can use the PC Console to set a service request and direct it to the covering Staff member at any time.

To Set Service at a Room/Bed (Idle Console) While no calls are pending… 1 Click on the Set Service icon in the Quick Access Toolbar: The Set Service Room/Beds window will appear: 2 Click on a Room/Bed in the list. The Select Service Level window will appear:

3 Choose the Service Level. 4 Click on the “Set Service” button to send a message and light/flash the associated Corridor Light.

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Reviewing/Editing Room/Bed Objects You can review Room/Bed information while 1) viewing an Active Call window or 2) viewing the Bed List Pane (Census View)

To Review a Room/Bed Object 1 Locate and double click on any Room/Bed object. The Room/Bed object will appear: 2 Click on any of the three(3)available tabs. 3 Click on any field bearing the to enter/edit information: 4 Click on the “Close” button to finish.

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Reviewing Priorities or Privacy You can use either the VIP (Priority) or Keyhole (Privacy) icons to launch a review of those patients who require special attention or rooms set to Privacy.

To Review Rooms/Bed Set to Priority and Privacy 1 Click on the VIP (Priority) or Keyhole (Privacy) icon in the Quick Access Toolbar.

The appropriate Review window will appear bearing the Rooms/Beds set to Priority or Privacy:

2 Click on the “Close” button to end the review.

Sending a Text Message You can use the Text Message icon to launch the Text Messaging service and send any already cre-ated message or one of your own creation.

To Send a Text Message 1 Click on the Text Message icon in the Quick Access Toolbar:

The Send a Text Message window will appear:

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2 Select a Unit/Team from the dropdown list. 3 Select a Staff Member from the list:

4 User your keyboard to enter a message, or select one from the Text Message dropdown list: 5 Click on Send.

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Assigning a Staff Member to Call Stops You can assign staff to one or more call stops from the Assign Beds view. Assigned (and accepted) call stops bear the initials of assigned staff. 1 Click on the Assign Beds tab:

2 Bring the appropriate Staff Directory List into view:

3 Click on a staff entry in the Staff Directory Pane:

4 Click on one or more call stops in the Beds Pane: 5 Repeat for all intended assignments. 6 Click on the “Accept” button once you have completed all assignments.

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Assigning a Designated Call Stop Position to a Staff Member Across an Entire Shift You can assign a designated call stop across an entire unit to any single staff member. Beds assigned in this manner will bear the initials of the selected staff in the designated call stop position. By de-fault, the previous day’s assignments are shown for each call stop.

1 Click on the Assign Beds tab.

2 Bring the appropriate Staff Directory List into view. 3 Click on a staff entry in the Staff Directory Pane: 4 Click on one of the call stops in the Select All Beds Buttons bar:

The initials of the selected staff will appear in that call stop position across the entire unit.

5 Click on the “Accept” button.

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Assigning a Designated Call Stop to Staff of a Particular Level You can assign all staff members of a particular level (RNs, LPNs, PCTs, etc.) to a designated call stop. Beds assigned in this manner will bear an abbreviation of the selected level in one of the call stop positions. (If a prior assignment existed for the selected call stop, the “Multi” abbreviation will appear.) Every staff member of the assigned level with a wireless device will receive the call. By de-fault, the previous day’s assignments are shown for each call stop.

1 Click on the Assign Beds tab:

2 Bring the appropriate Staff Directory List into view. 3 Click on one of the call stops in the Select All Beds Buttons bar: 4 Click on any of the global assignment buttons (very bottom of the Staff Directory pane).

Globally assigned call stops bear an abbreviated form of the selected staff level:

5 Click on the “Accept” button.

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Clearing a Single Call Stop Assignment You can clear any single call stop assignment from any Beds Object in Assign Beds View. 1 Locate the Beds Object in the Beds Pane: 2 Double click on the call stop assignment you wish to clear. The call stop position will clear:

Keeping All Assignments Because the system automatically carries coverage over from the prior day’s shifts, what you see the first time you view the Beds Pane on any given day are “yesterday’s” call stop assignments. You may make changes, as necessary, or use the “Accept All” feature. 1 Click on the Assign Beds tab: 2 Bring the appropriate Staff Directory List into view. 3 Click on the “Accept All” button.

Viewing Additional Patient Assignment Details You can view additional patient assignment details on the Beds Pane: 1 Click on the Assign Beds tab: 2 Locate and double click on any Beds Pane Object. The expanded Beds Pane Object shows the full name of the assigned staff member plus other available detail:

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Adding Patient Notes You can add Patient Notes to any items in the Beds Pane while in Add Notes view. Adding a patient note causes the workload icon to grow darker:

No Note/special need Note present/special need

1 Click on the Add Notes tab:

2 Use the dropdown selector to select a Unit/Team: 3 Beds in the Unit/Team will appear in the Beds Pane, bearing editable Patient noteboxes.

Use your keyboard to enter a maximum of 50 characters. 4 Click on the “Accept” button.

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Initial Administration The first time you “administer” the system, we recommend you observe the following order: 1) Facil-ity-Wide Settings, 2) View Access Groups, 3) Role-Based Security, 4) Users, 5) Workstation Setup, 6) Nurse Call, 7) Devices, and 8) Manage Locations.

1) Manage Facility-Wide Settings

Facility-Wide Settings

Facility Selection

Choose which R5 facility you are configuring.

Communication

Enter details regarding RGS Host/Port, RAS Host/Port, etc.

Devices

Decide about the On-Screen Keyboard, Barcode Reader, etc.

Password Policy

Decide about the Verification Mode, the use of Special Characters, etc.

Other

Configure warnings, Staff/Patient Name format, scheduling, Lamp Blink Rate, Log Level, Screen Refresh Interval, etc.

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2a) Manage View Access Groups Use the View Access Group main page to completely restrict, offer full, or offer limited access to the following modules and/or pages:

Selecting “Edit” means that the User will be able to view and make changes in a module or on a given page; selecting “Read” means that the User will be able to view but not makes changes in a module or on a given page; selecting “No Access” means that the module won’t appear in the Module Selec-tor menu.

Application/Screen

PC Console

Census View, List View

Staff Assignment

Add Notes, Assign Beds

My Profile

My Bed Assignments, My Preferences, My Status

Administration

Devices, Facility Settings, Manage Locations, Nurse Call, Role-based Security, Users, View Access Groups, Workstation Setup

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2b) Create View Access Groups Use the Create/Edit button to create a new View Access Group.

To Create a New Access Group 1 Click on the “Create/Edit” button:

The Create/Edit page will appear:

3 Scroll to the end of the existing list. A blank entry line will appear: 4 Click in the View Access Group field: 5 Enter the new group name. Your entry is limited to 50 characters. 6 Enter a meaningful description. Your entry is limited to 50 characters. You can use the Escape key (ESC) to undo a typing error. 7 Check or leave the “Active” box unchecked: 8 Click on the “OK” button (at the bottom of the page) to accept the change. You’ll know the system requires you're “OK” if you see the “Changes pending” message in the Module Status Message Area. Clicking the “Cancel” button returns you to the list. 9 Click the “Close” button to return to the View Access Group main page.

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3) Create Roles A “Role” has three primary traits: its name, its access to Units/Teams (within a Facility), and its ability to view or edit modules/pages (Access Group). Tip: create as many roles as are necessary to accommodate the different access levels, as these per-missions cannot be changed per User (or at that User level).

Role-Based Security

Role Name

Create a site-specific descriptive name for the role. Each User “plays” a role—for example: “EVS Supervisor,” “OR Tech,” “Nurse Manager Oncology…” The only default system role is named “Administrative Rights.” You must create all others.

Role Description

Describe the role for quick recognition and easy use.

Access to Units

Assign role access to Units/Teams. Without this access, a User would not be able to view Bed Ob-jects, Calls, Services, etc. A role may be associated with multiple Units/Teams. Units/Team (“U) ex-ist within a Facility (“F”). Selections in the dropdown are provided by the R5 system.

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Role-Based Security

(View) Access Group

Associate the role with a single View Access Group. (These entries are created on the Create/Edit page [View Access Groups]). Without this access, a User would not be able to access any screens. A role may be assigned to only one Group.

Call Coverage

Assign coverage to the role. Coverage is created using the R5 Configurator. Without this access, a User would not be able to view Bed Objects, Calls, Services, etc. from the PC Console.

Activity (Status)

Indicate whether the role is active or inactive.

To Create a Role: 1 Enter a descriptive Role Name and Role Description. Your entries are limited to 50 characters. 2 Make your Access to Units selections. You may check as many as you wish: 4 Check the “Active” box. 5 Click on the “OK” button (at the bottom of the page) to accept the change. You’ll know the system requires your “OK” if you see the “Changes pending” message in the Module Status Message Area.

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4a) Administer Users A User (Staff Member) is anyone who can Log In to the system.

Role-Based Security

Employee Number #

Enter a number of each User. The system uses this number as a unique identifier that appears in the Staff Object. Tip: use the employee’s payroll ID.

User Name

Create a Log On name for each system User. This unique “Username”—in conjunction with a password—is required to Log On to the system. Tip: employ a Username that is already familiar to the User

Password

Create a password for each system User. This password—in conjunction with a Username—is re-quired to Log On to the system. Users are forced to change administrator-assigned password at initial Log On. Limited to 40 case-sensitive characters.

User Names (First, Middle, Last)

Enter a User’s name (First, Middle, Last). Names appear on Staff Objects (all modules) and in the Other Assigned Staff list (PC Console module). The way names display is configurable.

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Staff Level

Choose any of the already created Staff Levels. Staff Levels are automatically provided by the sys-tem and impact all modules. You can select more than one level. Staff Levels determine patient re-quest responsibility (as dictated by the Call Escalation table in the R5 Configurator).

Role

Choose any one of the already created Roles. Roles (as defined in the Role-based Security table, Role Name field) impact all modules. A role affords a User access to Units/Teams and pages.

Permanent Device

Choose any device “permanently” assigned to a User. The device extension you enter here is taken from the Devices page and will—upon User Log In—automatically populate the appropriate My Pro-file Devices area.

Barcode

Enter the User’s employee bar code, which may be used as an alternate Sign In method (My Profile). Tip: if you are using barcodes for Sign on, use one already assigned to a User for other purposes.

Last Login

Review by date the User’s last Log On.

Activity (Status)

Indicate whether the Workstation is active or inactive.

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4b) Create Users Use the User-Creation tab to create new Users.

To Create a New User 1 Click on the User-Creation tab.

2 Enter or select all required information. All fields must contain an entry, selection, or the word “none.” The password entry must be at least six (6) case-sensitive characters. 3 Check or leave the “Active” box unchecked. 4 Click on the “OK” button (at the bottom of the page) to accept the change. You’ll know the system requires your “OK” if you see the “Changes pending” message in the Module Status Message Area.

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5) Manage Workstations A Workstation is any PC used to run R5 applications. Only PCs that meet the following criteria require Workstation Setup: 1) those collaborating with a Nurse Console that will display Active Call windows; 2) those that are only used to monitor activity without Nurse Console collaboration—and that you wish to function in full screen mode.

Workstation Setup

Workstation Name

Enter the network name of the Workstation/PC, for instance, “ICU03” or “Peds01.”

Use Onscreen Keyboard

Check this box if you wish the onscreen keyboard to appear at Log On.

Launch Full Screen

Check this box if you wish to have the application (all modules) occupy a User’s entire display. Leaving the box unchecked will restrict the application to a portion of the display. In full screen mode, the system status bar does not appear. Leave the box unchecked for touchscreen Worksta-tions (without a physical keyboard)

Facility

Associate the Workstation with a Facility. A Facility is a single named R5 system. Limited to al-ready created (by the system) Facilities in the dropdown list.

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Workstation Setup

Collaborator

The Collaborator entry must match (exactly) the name of the PC Console created in the R5 Con-figurator to activate the Active Call window (on the Workstation).

Lamp Blink Rate

Indicate how many times per second the Corridor Light will blink when active on the selected Workstation

Default Log Level

Determine how much information is recorded per Workstation in thelogging database on the Appli-cations Server (“tracelog,” by default).

Activity (Status)

Indicate whether the Workstation is active or inactive.

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6) Manage Nurse Call Settings (Nurse Call) Use the Nurse Call page to configure Bed Objects (Display Settings) and Census settings (PC Con-sole).

Display Settings Use the Display Settings tab to reassign colors to any of the default Swoop Names (arranged by rela-tive importance in this list): DNR, STAT, Allergy, Diet, Acuity, Fall Risk, Isolation, and Telemetry. The changes you make to swoop colors impact all Bed Object across all modules. The Priority value (1 = most important) is used to determine which swoop color shall be displayed when more than one note appears in the Patient Detail pop-up—or is taken from an HL7 system.

To Change a Swoop’s Background Color 1 Double click on any swoop color. The basic Windows color palette will appear:

2 Double click on the color of your choice. Should you wish, you can click on the “Define Custom Colors” button and access the ex tended color choices: 3 Click to select any color: 4 Click on the “OK” button in the color palette window when you are satisfied with your choice. The swoop color will change. 5 Click on the “OK” button (at the bottom of the page) to accept the change.

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To Change a Swoop’s Text Color

1 Double click on any swoop color. The basic Windows color palette will appear:

2 Double click on the color of your choice. Should you wish, you can click on the “Define Custom Colors” button and access the ex tended color choices: 3 Click to select any color: 4 Click on the “OK” button in the color palette window when you are satisfied with your choice. The swoop’s text color will change. You can view pending changes in the Preview column: 5 Click on the “OK” button (at the bottom of the page) to accept the change. You’ll know the system requires your “OK” if you see the “Changes pending” message in the Module Status Message Area. Clicking the “Cancel” button will discard the change.

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PC Console You may use the Census Settings (PC Console Tab) to make choices regarding: Call Notification Settings, Census Settings, (Edit) Canned Messages, (Edit) Other Covering Staff (List)

Call Notification Settings Tab Call Notification Settings include Emergency Notification, Emergency Priorities, and Active Call Win-dow Auto-Close Interval.

Emergency Notification Allows you to decide whether the calls you’ve included in the “Identify Emergency Priorities” Emer-gency list will create a pop-up window on the PC Console. This pop-up allows the Console operator to more easily recognize “emergency” calls. Choices are limited to On or Off. Default: Off. Impacts: PC Console

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(Identify) Emergency Priorities Allows you to identify which priorities will cause a pop-up window to appear at the PC Console when the “” feature is active (On). This pop-up allows the Console operator to more easily recognize “emergency” calls. Choices are limited to labels in the Available Labels list (which are taken from the R5 Configurator): Default: none. Impacts: PC Console.

Active Call Window Auto-Close Interval Allows you to determine how many seconds of inactivity will cause an Active Call window to auto-matically close. Choices are limited to 1-999 seconds. Default: 10 seconds. Impacts: PC Console.

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Census Settings Tab Census Settings include Default Left-Panel List, Caregivers, and Optional Display Field.

Default Left Panel List Allows you to determine which list appears for all Users in the Directory Pane (furthest to the left) of the PC Console module (List and Census Views). Should a User wish, she may change which list oc-cupies the left pane while using the module. Tip: Users may change which Directory List appears in the Directory pane for use during a single ses-sion, but the default (the one selected during PC Console configuration) will reappear when they Log Out and Log back In. Choices are limited to Staff, Calls, and Services. Default: Staff. Impacts: PC Console.

Caregivers You may use any one of the four (4) Caregiver dropdown lists to select those caregivers (physicians) provided by a combination of HL7 data (via optional interface with the ADT system) and the R5 sys-tem (Staff Levels). You may use any one of the four caregiver dropdown lists to select which caregiv-ers to display on all Census Views. This list is a composite of Staff Levels and Physicians (as pro-vided by the optional HL7 interface to the hospital’s ADT system). Choices are limited to entries in the four (4) caregiver dropdown lists. Default: None. Impacts and is impacted by: PC Console and the R5 Configurator.

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Optional Display Field Allows you to select all or any of the five (5) optional display fields, which correspond with certain PC Console, Patient, and Clinical tab fields and will appear in Census List Bed Objects (PC Console).

Choices are limited to any of the five (5) optional display fields.

Default: all selected. Impacts: PC Console.

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Edit Canned Messages Allows you to select which text messages will appear in the PC Console Text Messaging Service dropdown list: There is only one Text Message option setting:

Choices are limited to messages in the Message Pool. Default: all selected. Impacts: PC Console.

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Edit Other Covering Staff List Allows you to select which staff members will appear in the PC Console Active Call window “Other Covering Staff” dropdown list. There is only one Text Message option setting:

Choices are limited to any entries in the Staff Pool. Default: various selected. Impacts: PC Console.

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7) Manage Devices Use the Devices page to configure wireless devices. In the initial release, R5 supports two (2) device types: wireless phones (phones) and pagers. Device configuration serves multiple purposes: 1 It validates the status of a device (active/inactive). 2 It provides a way to associate a device with its barcode. 3 It allows Users to scan barcoded device data into a selected “Devices” entry field in the Sign On/Off Pane (My Profile, My Status)

To Create and Activate a New Wireless Device 1 Navigate to the Devices page (Phone & Pager tab) 2 Locate the first unused line in the Device list: 3 Click in the Device Name/Extension field: 4 Enter the Device Name/Extension. 5 Click on the Type field, and select a device type:

6 Click on the Description field, and enter a memorable device description. 7 (Optionally) click on the Barcode field, and enter a memorable device description. The “Currently Assigned To” field shows if a User is already Signed On with the device. 8 Click on the Active checkbox. 9 Click on the OK button to complete the process.

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To Edit an Existing Wireless Device

1 Navigate to the Devices page (Phone & Pager tab).

2 Locate, and click on the device you wish to edit. The line will highlight:

3 Make desired changes. 4 Click on the OK button to complete the process.

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8) Manage Locations Use the Manage Locations page to confirm or enter the Facility Name. The Facility Name must match (exactly) the Facility Name in the R5 Configurator:

To Change a Facility Name Because the Facility Name in R5 Applications must match the Facility Name in the R5 Configurator (R5 Software), you are allowed to change it on the Manage Location page: 1 Navigate to the Manage Locations page (Administration | Manage Locations).

2 Bring the Facility you wish to edit into view: If necessary, use the Show filter: 3 Click on the Name field. A cursor will appear at the end of the current entry: 4 Enter the desired name. The field is case-sensitive and must match the R5 Configurator Facility Name: 5 Click on the Description field. 6 Enter a memorable description. 7 Click on the OK button to save your changes:

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To Create a New Facility Because the Facility Name in R5 Applications effectively binds R5 Applications to R5 Nurse Call, you are allowed to create a Facility. 1 Navigate to the Manage Locations page (Administration | Manage Locations).

2 Select Facilities from the “Show” dropdown: Those Facilities corresponding to the selection in the “Include” filter (Active, Inactive, or Both) will appear in the Locations list (right pane). 3 Click in the Name field in the last line (right pane): The field will open for input: 4 Enter the new Facility Name in the Name field. 5 Click on, and enter a memorable description in the Description field. 6 Click on the OK button to save your changes: The system will automatically populate the remaining entries.

Documents

Responder 5 Complete Training Handout