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STRATEGIC BUYER SATISFACTION: A PROBLEM OF COMMUNICATION, COMMITMENT AND CONFLICT RESOLVE by Gatut L. Budiono Submission date: 02-Dec-2018 06:47AM (UTC+0500) Submission ID: 1048608632 File name: 25_strategic_buyer_satisf action.pdf (200.14K) Word count: 6123 Character count: 36168

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Page 1: RESOLVE COMMITMENT AND CONFLICT OF ...dosen.univpancasila.ac.id/dosenfile/...STRATEGIC BUYER SATISFACTION: A PROBLEM OF COMMUNICATION, COMMITMENT AND CONFLICT RESOLVE by Gatut L. Budiono

STRATEGIC BUYERSATISFACTION: A PROBLEM

OF COMMUNICATION,COMMITMENT AND CONFLICT

RESOLVEby Gatut L. Budiono

Submission date: 02-Dec-2018 06:47AM (UTC+0500)Submission ID: 1048608632File name: 25_strategic_buyer_satisf action.pdf (200.14K)Word count: 6123Character count: 36168

Page 2: RESOLVE COMMITMENT AND CONFLICT OF ...dosen.univpancasila.ac.id/dosenfile/...STRATEGIC BUYER SATISFACTION: A PROBLEM OF COMMUNICATION, COMMITMENT AND CONFLICT RESOLVE by Gatut L. Budiono
Page 3: RESOLVE COMMITMENT AND CONFLICT OF ...dosen.univpancasila.ac.id/dosenfile/...STRATEGIC BUYER SATISFACTION: A PROBLEM OF COMMUNICATION, COMMITMENT AND CONFLICT RESOLVE by Gatut L. Budiono
Page 4: RESOLVE COMMITMENT AND CONFLICT OF ...dosen.univpancasila.ac.id/dosenfile/...STRATEGIC BUYER SATISFACTION: A PROBLEM OF COMMUNICATION, COMMITMENT AND CONFLICT RESOLVE by Gatut L. Budiono
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19%SIMILARITY INDEX

13%INTERNET SOURCES

5%PUBLICATIONS

11%STUDENT PAPERS

1 5%

2 2%

3 2%

4 1%

5 1%

6 1%

7 1%

STRATEGIC BUYER SATISFACTION: A PROBLEM OFCOMMUNICATION, COMMITMENT AND CONFLICT RESOLVEORIGINALITY REPORT

PRIMARY SOURCES

www.neliti.comInternet Source

dosen.univpancasila.ac.idInternet Source

Submitted to Universitas Negeri JakartaStudent Paper

Neeru Sharma, Paul G. Patterson. "The impactof communication effectiveness and servicequality on relationship commitment inconsumer, professional services", Journal ofServices Marketing, 1999Publicat ion

Submitted to University of the Sunshine CoastStudent Paper

www.emeraldinsight.comInternet Source

Submitted to Segi University CollegeStudent Paper

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8 1%

9 <1%

10 <1%

11 <1%

12 <1%

13 <1%

14 <1%

15 <1%

16 <1%

17 <1%

18 <1%

Submitted to Minnesota State University,MankatoStudent Paper

library.binus.ac.idInternet Source

vdocuments.siteInternet Source

Submitted to Universiti Teknologi MARAStudent Paper

Submitted to Institute of Technology, TallaghtStudent Paper

Submitted to Bolton Institute of HigherEducationStudent Paper

Submitted to Universiti Teknologi MalaysiaStudent Paper

www.ijbssnet.comInternet Source

Submitted to ISM Vadybos ir ekonomikosuniversitetas, UABStudent Paper

epubs.scu.edu.auInternet Source

www.ijqr.netInternet Source

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19 <1%

20 <1%

21 <1%

22 <1%

23 <1%

24 <1%

25 <1%

repository.phb.ac.idInternet Source

Nelson Oly Ndubisi. "Relationship Marketing,Customer Satisfaction and Loyalty: ATheoretical and Empirical Analysis From anAsian Perspective", Journal of InternationalConsumer Marketing, 12/16/2008Publicat ion

baadalsg.inflibnet.ac.inInternet Source

Melnik, Mikhail I. Alm, James. "Sellerreputation, information signals, and prices forheterogeneous coins on eBay.", SouthernEconomic Journal, Oct 2005 IssuePublicat ion

eprints.utar.edu.myInternet Source

Bolumole, Yemisi A. Grawe, Scott J. Daug."Customer service responsiveness in logisticsoutsourcing contracts: the influence of jobautonomy an", Transportation Journal, Spring2016 IssuePublicat ion

Nelson Oly Ndubisi, Chan Kok Wah, Gibson C.Ndubisi. "Supplier‐customer relationshipmanagement and customer loyalty", Journal of

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26 <1%

27 <1%

28 <1%

29 <1%

30 <1%

31 <1%

32 <1%

33 <1%

Enterprise Information Management, 2007Publicat ion

shodhganga.inflibnet.ac.inInternet Source

Nelson Oly Ndubisi. "Effect of gender oncustomer loyalty: a relationship marketingapproach", Marketing Intelligence & Planning,2006Publicat ion

eprints.usq.edu.auInternet Source

doras.dcu.ieInternet Source

www.cbmsbm.comInternet Source

dspace.lib.cranfield.ac.ukInternet Source

Emine Mediha Sayil, Ayse Akyol, GulhayatGolbasi Simsek. "An integrative approach torelationship marketing, customer value, andcustomer outcomes in the retail bankingindustry: a customer-based perspective fromTurkey", The Service Industries Journal, 2018Publicat ion

www.yourbrainonporn.comInternet Source

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34 <1%

35 <1%

Exclude quotes Of f

Exclude bibliography On

Exclude matches Of f

bapendik.unsoed.ac.idInternet Source

"Commentary: Justice delayed is sometimesjustice denied.", Minnesota Lawyer, June 232003 IssuePublicat ion

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FINAL GRADE

/0

STRATEGIC BUYER SATISFACTION: A PROBLEM OFCOMMUNICATION, COMMITMENT AND CONFLICT RESOLVEGRADEMARK REPORT

GENERAL COMMENTS

Instructor

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