Resident and Family

Resource Booklet

When you come to hospice,

hand cleaning is your job too.

Did you know that the main way germs can spread is by hands?

Keeping hands clean is the best thing you and your health care team can

do to prevent infections from spreading to others in this home.

Whether you are a resident or a visitor, do your part to prevent germs

from spreading.

Think about the times that you would usually clean your hands at home,

such as:

• Before and after eating

• After using the washroom

• After sneezing or coughing

Make sure you clean your hands at these times and even more often

when you are in the hospice house.

There are two ways to clean hands.

You can clean your hands by using:

1. Hand rub provided by the hospice

2. Soap and water using the soap in the dispensers at the sink

After cleaning, make sure your hands are dry before you touch anything.

This is very important when you use the hand rub.

Family and friends who do not feel well should not come to visit at

hospice.

The History of the Hospice Prince Edward ………………. Page 3

Welcome ………………………………………………………………… Page 4

The People Involved ……………………………………………….. Page 4/5

General Information Resident Rooms ………………………Page 6 Visiting Hours ………………………… Page 6

Kitchen/Dining Room ………….....Page 7 Telephone ……………………………...Page 7 Ontario Health Card ………………. Page 7 Door Swipe Cards ..………………… Page 7 Personal Supplies ………………….. Page 8 Resident Laundry ………………….. Page 8 Smoking ……………………………….Page 8

Pets ……………………………………….. Page 8 How much does it cost? …… ……Page 8

Items to bring …….…………………..Page 9

How You Can Help The Hospice ………………………………..Page 10/11

Contact Information………………………………………………….Page 11

Donate Fundraising is a ‘fact of life’ for all hospice agencies. Over half of Hospice Prince Edward’s operational support for programs and services is provided through donations and grants!

Make a Donation.

We are grateful for cash, cheques, or money orders made out to Hospice Prince Edward. Donations can be made via telephone by credit card, by contacting our office at 613-645-4040. Or make a secure online payment at www.hospiceprinceedward.ca through CanadaHelps. A receipt is issued directly to you. www.canadahelps.org/

Gifts In-kind

Hospice Prince Edward also welcomes in-kind gifts. Items such as auction items, tickets to events, concerts, art work, furniture, as well as some food and bever-age items are greatly appreciated. As a registered charity, we can issue tax re-ceipts for the fair market value of some items. For such donations, please con-tact our office at 613-645-4040

Get Involved. Hospice Prince Edward Special Events! If you would like to get involved in Hospice Prince Edward Special Events, such as, the "Hike For Hospice" please contact our office to discuss our coming events or take a look at our event listing at: www.hospiceprinceedward.ca

In Celebration Of! Give a gift to Hospice Prince Edward in celebration of a loved one or to commemorate a special event or anniversary. For further infor-mation, contact our office.

Contact the Hospice

If you would like further information regarding our residential home or services, or to make a donation, please contact us.

Hospice Prince Edward 40 Downes Avenue Picton, ON, K0K 2T0

Phone: 613-645-4040 Fax: 613-645-3025

www.hospiceprinceedward.ca

Table of Contents How You Can Help the Hospice

Page 11

How You Can Help the Hospice Our History

Give the Gift of Your Time

Volunteers play a special role in the care of our patients and families. Carefully selected and specially trained, volunteers work alongside hospice professionals to provide support for persons with life-limiting illnesses and for their families. Hos-pice volunteers provide companionship, caregiver respite, light household or out-door assistance and help with diverse activities. In addition to supportive care with families, volunteers are also involved in bereavement support, provide office assistance and help with special events and activities.

Hospice offers volunteers an opportunity to ‘give back’ to their community by providing compassionate, dignified end-of-life support for those touched by life-limiting illness. Volunteering is about much more than giving a few hours of your time -- it is about making a difference in someone's life. Volunteers receive 30 hours of training. If you are interested in volunteering, please contact Hospice Prince Edward.

Hospice Prince Edward Wish List

This list, at www.hospiceprinceedward.ca, provides examples of specific items needed at the Community Residential Hospice, illustrates our expenses and some of the general costs associated with providing hospice care and support. We wel-come any amount of support.

Host a Hospice Fundraiser

We find it exhilarating when individuals or groups in our community decide to host an event in support of Hospice Prince Edward. In the past, individuals or groups approach our organization with ideas for various fundraisers, including benefit dinners, golf tournaments, auctions, musical concerts, and car rallies.

If you have an idea that exhilarates you or your organization,, please contact our

Resource Development Coordinator, 613 645-4040, extension 205.

The original organization called Cope was formed in 1989 by Mr. Mark Davis, with a group of interested individuals, and incorporated in March 1990. Cope applied for, and was granted, status as a registered charitable organiza-tion. Dr. Graham Burke, a general practitioner in the County, with an interest in palliative care, formed the Prince Edward Palliative Care Association in 1996. In September of 2000, Cope and the Prince Edward County Palliative Care Association amalgamated to become Hospice Prince Edward.

In the summer of 2010, Mr. Jim Wait, then President of the Rotary Club of Pic-ton, approached HPE with the idea of partnering to create a residential hos-pice home in Prince Edward that would provide care and support to people at end of life. This compassionate and important option for residents to live out their final days in a quiet home-like setting, if they were not able to spend their last days in their own home, was not available in our community.

This had been a long-time goal and HPE welcomed the opportunity provided by members of the Picton Rotary Club. This is a major community initiative and many months of planning, meeting, fundraising and other preparation work culminated in the project’s first major milestone in December, 2012 when HPE purchased a home at 40 Downes Avenue. Renovations followed from March through June of 2013, and with the ribbon cutting ceremony on July 13, 2013 celebrating the community’s support and the hard work of everyone involved in getting the hospice home ready to receive its first resident, another major milestone was achieved.

Your presence here celebrates the extraordinary enthusiasm, compassion and generosity of this community for hospice.

Fundraising initiatives launched in 2012

provided enough funds to purchase the

home outright and our Community Cam-

paign (launched in March, 2013) continues

to raise funds needed to finish the project

This house was lovingly built in 2000 by Robert Logan for his mother, Harriett, and

his sister, Wendy. HPE is delighted to be carrying on its loving tradition as a com-

munity residential hospice home.

Page 3 Page 10

Welcome Items You Might Like to Bring With You

Welcome to the Hospice Prince Edward Community Residential Hos-

pice Home, offering end-of-life care and support in a comfortable

home-like setting We are honored that you have selected this home

as your residence. We will do all we can to ensure that your stay

here is comfortable and that it reflects your wishes at this tender

time.

This resource booklet is designed to help you, your family and friends

learn about the services available to you in this residence. The Hos-

pice House is the newest addition to our community hospice pro-

gram. Here you will find three large bedrooms filled with natural

light, each with a comfortable patient bed and a lift/recliner chair to

help friends and family remain close. We also welcome you and your

visitors to make use of the shared common areas – kitchen, dining

room and family/living room.

We will be gathering some important information which is shared

only with our hospice circle of care team in order to ensure that ap-

propriate care is given to each resident. This information will be kept

confidential at all times to protect your privacy.

There is no cost to resident’s or their families for hospice care. This is

due to the generous donations of compassionate community mem-

bers, as well as a result of grants from the government and other

organizations.

The Hospice Team Hospice Prince Edward has a dedicated group of individuals that

make everything happen, this team includes:

Executive Director / Residential Manager

Board of Directors

Service Coordinator (Community Visiting Program)

Resource Development Coordinator

(Fund Development , Communications, Administration)

Assistant Residential Manager

Welcoming Volunteers

PEFHT Palliative Care Coordinator

Our Mission:

Hospice Prince

Edward provides

physical, psycho-

logical, social,

spiritual and

practical support

living with life-

limiting illness and

to their loved ones

and caregivers.

Our Mission:

Hospice Prince

Edward provides

physical, psycho-

logical, social,

spiritual and

practical support

living with life-

limiting illness and

to their loved ones

and caregivers.

Contact information for your family and friends

Important paperwork such as Power of Attorney, OHIP card

Medications in their original containers, including over-the-counter medication

Medical supplies you currently require at home

Items of clothing you would like to wear including slippers and shoes

Your own toiletries, including lotions, hand care items (such as clippers, files)

Your favorite pillow or blanket

Favorite snacks or treats

Some small items and mementos to make the room your home

Photographs

CDs and DVDs and players

If you have any questions when you are with us,

please ask volunteers or staff.

There are two ways of spreading light

To be the candle, or the mirror that reflects it.

~ Edith Wharton ~

Page 4 Page 9

Resident & Family General Information The Hospice Team

Personal Supplies

Resident’s or family members are asked to please bring personal

hygiene items and toiletries from home as needed.

Resident Laundry

Our laundry facilities are located on the lower level. Staff/Volunteers are responsible for the laundry services for our residents.

Smoking

Hospice Prince Edward is a smoke free home. Visitors and residents are asked to smoke in designated outdoor spaces only, and may not smoke near any doorways or areas that may affect a resident’s ability to breathe.

Pets

Pets are family members to many people and visiting privileges can be arranged. We ask that they are kept under close supervision to ensure they do not disrupt other residents.

Note: Pet escorts are responsible for cleaning up after the pet.

How much does it cost?

There is no charge to residents and families for Hospice care, support & programs. Hospice Prince Edward would be grateful to be named as the charity of choice for Memorial Donations. These donations will enable us to continue our community programming, and to be available for the next family that needs our services.

Hospice Volunteers

Hospice volunteers are dedicated and trained community mem-bers who bring a wide range of skills to hospice. They work in a variety of roles within the residential hospice home and all have completed specialized training before they are as-signed to the hospice home. Volunteers can be identified by their identification badges. If you have a concern regarding the care provided by a volunteer, please speak to the Residential Manager

Residential Manager & Assistant

H.P.E. Residential Manager ensures a safe environment for resi-dents and their families, staff, volunteers and service providers of hospice. This manager guides and supports residents and their families through the hospice journey.

Clinical Residential Hospice Care

Registered nurses and personal support workers employed by local community healthcare agencies will assist you in completing activities and meet your care needs. They will welcome the in-volvement of your family members in your care as you wish, but are also trained and prepared to provide all of your care in the absence of family. If you have a concern regarding the care provided by the residen-tial healthcare staff, please speak to your CCAC care coordinator, who will follow up with the agency.

South East Community Care Access Centre (SECCAC)

The Community Care Access Centre provides case management services for residents of the Hospice home. Many professional services, such as nutritional counseling, as well as medical supplies and equipment are available through the SECCAC.

Our Vision

Supporting

the journey of

living with

dying.

Our Mission:

Hospice Prince

Edward provides

physical, psycho-

logical, social,

spiritual and

practical support

living with life-

limiting illness and

to their loved ones

and caregivers.

Page 5 Page 8

Resident & Family General Information Resident & Family General Information cont’d

Resident Rooms

The focus of care is the resident and his/her family. In the resident

rooms our beds and mattresses are specifically designed for comfort

when spending long periods of time in bed. There are also bed side

tables, headboard lights, a cork board, a photo display ledge and

each room includes a recliner chair for family to remain comfortable

at the patient’s bedside. Accommodation is available for family, if

required on the lower level of the residence. All rooms are also

equipped with cable TV.

We encourage families to bring in items from home to personalize

your room and to make it feel more like ‘home’.

Visiting

Families are encouraged and welcome to participate in the life and

care of their loved ones at the residential Hospice home, when they

are able. The open concept living room, dining room, kitchen is a

multifunctional/common space for residents, families and friends to

use.

Family members and friends

are welcome to visit their

loved ones at any time, sub-

ject to the specific requests

or needs of the resident.

Visitors are required to sign

in and out in the Visitor log

book located at the volun-

teer desk. It is important for

staff/volunteers to know who is in the home at all times. It is also a

fire regulation. Hospice Prince Edward reserves the right to refuse

entrance to the Residential Hospice House to any person at any time.

When a visit is planned by a large family, group, it is helpful to the

staff to be advised of this visit ahead of time.

Kitchen/Dining Room

Meals

Resident Soft and easy foods are kept available for resi-dents. Hospice will have prepared meals (e.g. Williams Diner) available for residents accord-ing to their dietary needs and preferences. Vol-unteers will assist in heating these meals. There are meals options for families and visi-tors.

Family Coffee, tea and juice are available daily in the kitchen for family members and visitors. All other meal items will be the responsibility of the family and can be stored and prepared in the kitchen.

Telephone

Hospice Prince Edward phone # is 613-645-4040. There is a phone available for outgoing calls if needed.

Ontario Health Card

All residents are required to present both Ontario Health card and one official govern-ment document containing the resident’s date of birth (birth certificate, passport, driv-er’s license) at the time of admission.

Swipe Card for Door

Electronic swipe cards (courtesy of Tim Horton Picton) will be provided to family/families to access the hospice 24/7.

Purpose

Hospice Prince Ed-

ward is a non-profit,

non-denominational

charitable organization

with a two fold

purpose:

* To assist individuals,

their families and

caregivers facing

life-limiting or terminal

illness.

* To help bereaved

people of all ages cope

with the death of a

loved one and to

rediscover life.

.

Page 7 Page 6