23
0 RUSSELL RESEARCH Visual Conjoint, 2018 RESEARCH SOLUTIONS FOR A VISUAL WORLD

RESEARCH SOLUTIONS FOR A VISUAL WORLD › wp-content › uploads › ... · John Wanamaker, father of modern advertising and a “pioneer in marketing ... P&G Cuts More Than $100

  • Upload
    others

  • View
    1

  • Download
    0

Embed Size (px)

Citation preview

Page 1: RESEARCH SOLUTIONS FOR A VISUAL WORLD › wp-content › uploads › ... · John Wanamaker, father of modern advertising and a “pioneer in marketing ... P&G Cuts More Than $100

0RUSSELL RESEARCH

Visual Conjoint, 2018

RESEARCH SOLUTIONS

FOR A VISUAL WORLD

Page 2: RESEARCH SOLUTIONS FOR A VISUAL WORLD › wp-content › uploads › ... · John Wanamaker, father of modern advertising and a “pioneer in marketing ... P&G Cuts More Than $100

1RUSSELL RESEARCH

Commerce is More Visual Than Ever

Page 3: RESEARCH SOLUTIONS FOR A VISUAL WORLD › wp-content › uploads › ... · John Wanamaker, father of modern advertising and a “pioneer in marketing ... P&G Cuts More Than $100

2RUSSELL RESEARCH 2RUSSELL RESEARCH

It’s expensive to figure out in the real world.

“Half the money I spend on advertising is wasted;

the trouble is I don’t know which half.”

John Wanamaker, father of modern advertising and a “pioneer in marketing”

Page 4: RESEARCH SOLUTIONS FOR A VISUAL WORLD › wp-content › uploads › ... · John Wanamaker, father of modern advertising and a “pioneer in marketing ... P&G Cuts More Than $100

3RUSSELL RESEARCH 3RUSSELL RESEARCH

It’s expensive to figure out in the real world.

P&G Cuts More Than $100 Million in ‘Largely Ineffective’

Digital Ads Had little impact on its business,

proving those digital ads were largely ineffective.

Page 5: RESEARCH SOLUTIONS FOR A VISUAL WORLD › wp-content › uploads › ... · John Wanamaker, father of modern advertising and a “pioneer in marketing ... P&G Cuts More Than $100

4RUSSELL RESEARCH

It Can Take a Really Long Time

Netflix hyper personalizes artwork:

• Algorithms based on millions of data points

• Analysis based on 100MM+ members

• Gives visual “evidence” for why a title might be good for members

• Resulted in a meaningful improvement in how members discover new content

Page 6: RESEARCH SOLUTIONS FOR A VISUAL WORLD › wp-content › uploads › ... · John Wanamaker, father of modern advertising and a “pioneer in marketing ... P&G Cuts More Than $100

5RUSSELL RESEARCH

Research & Testing Covers Very Well Copy Testing | Eye Tracking | Package Testing

UX Testing | In-Market Testing | A/B Testing

Creative Development Process

Insight /

Human Truth

Creative Brief Brainstorm Creative

Possibilities

”Three Ideas” Winning

Direction

Page 7: RESEARCH SOLUTIONS FOR A VISUAL WORLD › wp-content › uploads › ... · John Wanamaker, father of modern advertising and a “pioneer in marketing ... P&G Cuts More Than $100

6RUSSELL RESEARCH

No Comprehensive SolutionsTest Individual Components OR

Several Ideas without Context

Creative Development Process

Insight /

Human Truth

Creative Brief Brainstorm Creative

Possibilities

”Three Ideas” Winning

Direction

UnansweredHow do creative

elements work together?

Page 8: RESEARCH SOLUTIONS FOR A VISUAL WORLD › wp-content › uploads › ... · John Wanamaker, father of modern advertising and a “pioneer in marketing ... P&G Cuts More Than $100

7RUSSELL RESEARCH

• Government demanded a minimum

level of vehicle safety recall compliance

• Requested compliance levels often not

met

• Manufacturers required to send a safety

recall notice / letter to owners

Client Business Challenge

Page 9: RESEARCH SOLUTIONS FOR A VISUAL WORLD › wp-content › uploads › ... · John Wanamaker, father of modern advertising and a “pioneer in marketing ... P&G Cuts More Than $100

8RUSSELL RESEARCH

Research Challenge: Letters are Complex

Color usage?Include a picture?

Call to action?Layout?

Page 10: RESEARCH SOLUTIONS FOR A VISUAL WORLD › wp-content › uploads › ... · John Wanamaker, father of modern advertising and a “pioneer in marketing ... P&G Cuts More Than $100

9RUSSELL RESEARCH

Develop a form of conjoint analysis

where all options are presented in a

completely visual format.

How Do We Address These

Complex Challenges?

Our Solution

• Understand how individuals make

complex judgments

• Evaluate the sensitivity of changes

in various attributes

• Determine the effects of

reconfiguring existing options

Page 11: RESEARCH SOLUTIONS FOR A VISUAL WORLD › wp-content › uploads › ... · John Wanamaker, father of modern advertising and a “pioneer in marketing ... P&G Cuts More Than $100

10RUSSELL RESEARCH

7,500+ online interviews

100+ combinations evaluated

Identified optimal visual letter design

Presented at safety recall conference

Many recommendations implemented

throughout industry

Visual Conjoint

10RUSSELL RESEARCH

Page 12: RESEARCH SOLUTIONS FOR A VISUAL WORLD › wp-content › uploads › ... · John Wanamaker, father of modern advertising and a “pioneer in marketing ... P&G Cuts More Than $100

11RUSSELL RESEARCH

Visual

Research

Solution

11RUSSELL RESEARCH

Page 13: RESEARCH SOLUTIONS FOR A VISUAL WORLD › wp-content › uploads › ... · John Wanamaker, father of modern advertising and a “pioneer in marketing ... P&G Cuts More Than $100

12RUSSELL RESEARCH

6 KEY BENEFITS OF

VISUAL CONJOINT

Page 14: RESEARCH SOLUTIONS FOR A VISUAL WORLD › wp-content › uploads › ... · John Wanamaker, father of modern advertising and a “pioneer in marketing ... P&G Cuts More Than $100

13RUSSELL RESEARCH 13RUSSELL RESEARCH

Test hundreds or thousands

of creative variations.

Visual Conjoint Benefits

1

Page 15: RESEARCH SOLUTIONS FOR A VISUAL WORLD › wp-content › uploads › ... · John Wanamaker, father of modern advertising and a “pioneer in marketing ... P&G Cuts More Than $100

14RUSSELL RESEARCH 14RUSSELL RESEARCH

Identify the impact of individual elements

in a finished product or piece of creative.

Visual Conjoint Benefits

2

Page 16: RESEARCH SOLUTIONS FOR A VISUAL WORLD › wp-content › uploads › ... · John Wanamaker, father of modern advertising and a “pioneer in marketing ... P&G Cuts More Than $100

15RUSSELL RESEARCH 15RUSSELL RESEARCH

Determine the best execution

of each individual element.

Visual Conjoint Benefits

3

Page 17: RESEARCH SOLUTIONS FOR A VISUAL WORLD › wp-content › uploads › ... · John Wanamaker, father of modern advertising and a “pioneer in marketing ... P&G Cuts More Than $100

16RUSSELL RESEARCH 16RUSSELL RESEARCH

Understand the relationship

between variables in an execution.

Visual Conjoint Benefits

4

Page 18: RESEARCH SOLUTIONS FOR A VISUAL WORLD › wp-content › uploads › ... · John Wanamaker, father of modern advertising and a “pioneer in marketing ... P&G Cuts More Than $100

17RUSSELL RESEARCH 17RUSSELL RESEARCH

Provide the ability to tailor

creative for different audiences.

Visual Conjoint Benefits

5

Page 19: RESEARCH SOLUTIONS FOR A VISUAL WORLD › wp-content › uploads › ... · John Wanamaker, father of modern advertising and a “pioneer in marketing ... P&G Cuts More Than $100

18RUSSELL RESEARCH 18RUSSELL RESEARCH

Provide the ability to guide optimization

at different stages of the purchase journey.

Visual Conjoint Benefits

6

Page 20: RESEARCH SOLUTIONS FOR A VISUAL WORLD › wp-content › uploads › ... · John Wanamaker, father of modern advertising and a “pioneer in marketing ... P&G Cuts More Than $100

19RUSSELL RESEARCH

A Wide Range of Applications

Print1 Direct Mail2 Digital &

Websites3 Mobile

Offers

4 5 POS/

Signage6 ????7Packaging

Page 21: RESEARCH SOLUTIONS FOR A VISUAL WORLD › wp-content › uploads › ... · John Wanamaker, father of modern advertising and a “pioneer in marketing ... P&G Cuts More Than $100

20RUSSELL RESEARCH 20

Social Media

• 4 attributes, 2-13 levels = 2000+ combinations

• Narrowed to <10 optimal combinations

• Identified targeted creative recommendations by

key demographic and behavioral segments

Page 22: RESEARCH SOLUTIONS FOR A VISUAL WORLD › wp-content › uploads › ... · John Wanamaker, father of modern advertising and a “pioneer in marketing ... P&G Cuts More Than $100

21RUSSELL RESEARCH

CAUTION

Visual Conjoint is NOT

a Replacement for Creatives

Not professionally designed

Can contain impractical combinations

Power of nuance

Page 23: RESEARCH SOLUTIONS FOR A VISUAL WORLD › wp-content › uploads › ... · John Wanamaker, father of modern advertising and a “pioneer in marketing ... P&G Cuts More Than $100

22RUSSELL RESEARCH

One Meadowlands Plaza, Suite 1001

East Rutherford, NJ 07073

[email protected]

Phone: (201) 528-0400

Any Questions?

We’ll walk you & your team through the details

And show you how to put it to work today.