Research on CNG Station

7/30/2019 Research on CNG Station

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16 August 200


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Biswas, Buddha Dev

Associate Professor

American International University-Bangladesh

Subject: Submission of the Report.

Dear Sir,

We have the pleaser to submit Report in a as per your direction. We are grateful to youfor giving us an opportunity to make a research paper on the topic named A study on

problem and prospects of CNG station in Dhaka city as granted by you.

When we select out topic, we think that it must may be familiar with us. We hope that ourreport play an important role among the people who are read this and help to make a

great desire for the people. We made our report based on survey method. We found from

our survey that CNG station and users are facing some problem. We hope that

government and should take some necessary step.

Finally we hope that you accept our Report Paper and permitting us to present it beforeyou.

Yours sincerely,

Rizvi Radoan Al

Imam Md TouhidHossain Mohammad Saddam

Parvej Masud

Shihab Mohammad

Abbreviation


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1. CNG = Compressed Natural Gas

2. RPGCL = Rupantarito Prakitik Gas Company Limited3. BRTC = Bangladesh Road Transport Corporation

Pre-face


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Bangladesh has a large amount of stranded gas. Most analysis recommends CNG as a

major downstream use for this gas. Dhaka is the capita city of Bangladesh; Dhaka has a

significant level of air pollution due to particulate matter. In 2001, two-stroke three-wheeler baby taxis were identified as one of the major causes of air pollution by the

different agencies and it was found that major portion of Hydrocarbon, Volatile Organic

compound, Carbon monoxide and Particulate Matters were emitted due to use ofexcessive quantities of low quality lube oil. The Ministry of Communications,

Government of Bangladesh decided to ban two stroke baby taxies from 1st December

2002. A new fleet of compressed natural gas (CNG) three-wheeler has introduced onJanuary2003.But after starting the business CNG owners, users and CNG station owners

are face a lot of problem. Initially we identify some problem and also during the survey

find out their business problem. Before beginning our research we had some

approximately idea about CNG business. So at last we try to find out their actual problemsolution for that kind of problem. We hope that our report play an important role among

the people who are read this research paper.

Acknowledgement


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This study is the outcome of a research work undertaken by the Research and

Methodology course instructed by Biswas, Buddha Dev Associate Professor of AmericanInternational University for summer 08 semesters student to experience and gather

knowledge from a practical business problem.

We are grateful to them who have spontaneously assisted us in connection the study.

Specially, we are thankful to our honorable teacher Biswas, Buddha Dev. Who supervise

us in every step of starting and completing our research paper promptly?

We are thankful to those CNG stations people and users who co-operate us with their

kind patience. We are also gratified to all those people who helped us to complete this

study directly or indirectly.

We also pay our debt to those web sites that already helped us by providing fruitful

information without these help support and co-operation. We would not be able to

complete our study successfully.

Table of contents


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Serial Particular Page no

1.1 Introduction 1

1.2 Background of the study 21.3 Objectives 2

1.4 Purpose of the study 3

1.5 Purpose of the study 3

1.6 Methodology 3

1.6.1 Study area 4

1.6.2 Study Population 4

1.6.3 Research Design 4

1.6.4 Sampling 4

1.6.5 Technique of data collection 5

1.6.6 Data processing and analysis 5

1.6.7 Interview 51.6.8 Limitations 6

2.1 Why CNG for Bangladesh? 7

2.2 Market approach 8

2.3 Influencing factors 8,9

2.4 The Government package for CNG 9

2.5 A complete CNG refueling station includes 9

2.6 Existing & projected growth rates 10

2.7 RFID to Ensure Safe Refueling of Natural Gas

Vehicles

10-11

3 Analysis to the CNG station owners 12-573.1-3.38 Frequencies 12-49

3.39.1-3.39.8 Cross tabs 50-57

4 Analysis to the customer 58-65

4.1-4.7 Frequencies 58-64

4.8 Cross tabs 65

5.1 Findings 66

5.2 Recommendation 67

6 Conclusion 68


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Part one

1.1

Introduction

CNG vehicle business creates an important opportunity among the people in our

country for saving environment and saves journeyAccording to RPGCL officials,

there are 110 authorized conversion workshops in the country and 80 of them are

in Dhaka. The total number of CNG filling stations across the country was 210and of them, about 100 are situated in Dhaka .workshops serviced around

138,000 converted vehicles About 10 years ago our environment was so polluted

and risky for baby taxi, which was used petrol and octane. But now- a- days we

fell very comfort by having the CNG vehicle. CNG use could save Bangladesh

significant amounts of foreign exchange. World Bank estimates savings of Tk4


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core per station per year which is twice that of the investment cost. CNG vehicle

is a new generation of baby taxi. It saves our money and time. But few days ago

when we select our topic, we found various kind of problem- affect CNG owners,

driver and CNG stations owner. That kind of problems is not hopeful. These

create a cause effect relationship between the users and CNG stations owner. We

are going to know about details by explanation of our research paper at the end.

1.2

Background of the study:

Transportation has a great impact on human civilization. Day by day it is

becoming more and more modern and CNG (COMPRESSED NATURAL GAS) is

the modern version of energy resource for vehicles.In Bangladesh especially in

Dhaka there are many CNG stations which provide regular service to the

customers. But it has never been highlighted that what kinds of problems the

customers and CNG owners facing.As a part of our research project we want to

figure out those problems. So we have decided to conduct a research name-Study

on the problems and prospects of CNG station in Dhaka city.


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1.3

Objectives:

To reach to the exact result of any study or analysis fixed up of the objectives ofthat study is must. Other than that study will not be able to reach to the exact

result.

Our main objective is:

To understand the problems and prospects of CNG station business in

Dhaka city.

Our secondary objectives of this research project is given bellow-

To understand the impact of load shedding on this sector.

To understand the satisfaction level of customer and owners.

To understand the future prospects of government on this sector

1.4

Purpose of the study:

There are so many CNG station available all over the Dhaka city. But there are

lots of problems that customers face while going for service and there are some

limitations of resources that make the CNG owners to provide poor service. So,

our main purpose to find out what kind of problems and limitations make this

sector questionable.

1.5

Scope:


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Everything has a specific purpose and target. Behind doing this research we also

have our target. After reading this research we hope that everyone will come to

know details about the CNG station. Who are the owners, required qualification

for registration, government rules and all the problems that CNG owners and as

customers we faces. This is an overall study on CNG business

1.6

Methodology

INFORMATION SOURCES:

PRIMARYAs our primary focus is to determine the affecting factors from

customers prospective as well as owners prospective. So, its better to go for

survey resource from available sample.

SECONDARYWe will also collect data from internet, journal, newspaper,

magazine, Petrobangla and other related sources.

1.6.1

Study area:

Our study is going through around Dhaka city, but especially we collect data from

Uttara, Dhanmondi, Malibagh, Jatrabary, Aminbazar, Gabtaly, Rampura, Badda,

Kamalapur, and Motejheel, Sayedabad, Baridhara, Khilkhet.

1.6.2

Study Population:

For this research our basic concern is to focus overall view of the CNG business.

There is lots of CNG station available all over the Dhaka. Due to time constraints


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we would not able to visit all the CNG stations in Dhaka city. We will try to visit

as many as we can.

1.6.3

Research Design:

As we are going to conduct a research on CNG station and there are lots of CNG

station in Dhaka city. So we have decided to go for survey research based on a

structured questionnaire, so that information is gathered from a sample of a

people.

1.6.4

Sampling:

Our study has some specific target and purpose. To avoid any kind of ambiguity

sampling has been selected to conduct the survey resource; and our sample of the

population would be CNG stations and Customers. We will go for simple random

samplining for selection of sample of CNG station and convenience sampling for

selection of sample of customer.

1.6.5

Technique of data collection

As we will use survey method, during this process we will go for fieldwork and

participate directly with the respondent. Filling questionnaire by the respondent

we will gather data. An uncompleted but actual method has been look after to

apply in this study. Our study is a kind of research so it was needed to series of

stages with some comparative information and data. And to collect this

information and data a survey work is conducted effectively. Our survey work has

been chosen as the technique of data collection because by this technique many

answered can be carried. We receive the answered directly from the people.


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1.6.6

Data processing and analysis:

Standard editing and coding procedures will be utilized. Simple tabulation and

cross-tabulation may be utilized to analyze the data.

1.6.7

Interview

We make this report based on interview and some other information. We take

interview face to face to the people. We went to the many CNG station and

discuss with them about their problem. We ask them some questions which we

made for taking their interview and write down the notes. We ask some openended question and some other questions were based on various scale. We ask

them question friendly and they also help us to give the answers.

1.6.8

Limitations

The subject matter of this study is A study on problem and prospects of CNG

station in Dhaka city. When we travel of the study has been started it would not

feel so difficult b because there are many CNG station in the Dhaka city. But the

problems were created when we starting data collection. Because some of the

questions were not answered by them. Also we could not went every where and

there in Dhaka city for survey, because our semester final was knocking at the

door.


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Part two

2.1

Why CNG for Bangladesh?

Bangladesh has a large amount of stranded gas. Most analysis recommends

CNG as a major downstream use for this gas.

CNG use could save Bangladesh significant amounts in foreign exchange. World

Bank estimates savings of Tk. 4crore per station per year which is twice that of

the investment cost.

Maintaining air quality in metropolises like Dhaka has become the nation's top

most priority. CNG could cater to that need and make significant cross saving in

the health sector and reduce public hazard.


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World Bank recently estimated that about Tk.117crore per year can be saved in

health costs in Dhaka city alone on account of PM reduction. This does not

include mortality estimates.

Cost of CNG is attractive could offer significant consumer savings to the average

consumer.

The government has an aggressive policy to ensure that engine power is

converted from oil based fuel to CNG. From the health and environment

perspective CNG is a much better combustible than oil based fuels. This supports

the efforts of improving life conditions in this heavily over-populated part of the

world. Legal measures force the change over to CNG as for example taxis in the

larger cities have been mandatory converted to CNG.

At the same time the government department Bangladesh Road TransportCorporation (BRTC) has imported dedicated CNG passenger busses to increase

the utilization of natural gas. Besides the government initiatives, private

entrepreneurs are also importing CNG dedicated passenger busses as the

operating cost is very attractive (70 percent less than gasoline).

2.2

Market approach

A specific approach should be followed depending on the local circumstances. In

the locations where a gas distribution network is available the best approach is to

add fast fill CNG units to already existing petrol pump stations on the main

highways and in and around the larger cities. Also new locations with dedicated

fast fill CNG outlets should be foreseen in busy metropolis areas. The market

does not recognize individual slow fill solutions as viable because the relative cost

of a slow fill unit seems too costly and mostly consumers or SME size enterprises

do not dispose of sufficient space to apply these concepts. Typical areas to


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undertake sales efforts for the proposition of fast fill CNG units are Dhaka and its

suburban surroundings, Chittagong, Sylhet, Comilla and the station owners on

highways between these conglomerates. A typical CNG station is equipped with a

double hose dispenser with two double nozzles and would serve between 300

500 cars in 16 hours station access time

2.3

Influencing factors

The following factors will influence the pace in which CNG stations are required.

Gas distribution pipelines are not available to the whole country. Only 30-35

percent area is covered by the gas distribution network. Gradually a further

extension is foreseen. In the coming twelve months a further delivery capacity

from one of the two gas fields in exploration will start to operate. This is quite

urgent as gas stations observe a reduced gas pressure at peak hours.

The economic development in Bangladesh is comparatively slow also due to

political instability, a higher illiteracy rate and overpopulation. At the same time

natural disasters are hampering developments. Government permission must be

obtained to operate a CNG filling station. It takes a lot of effort to obtain

permission for private entrepreneurs. Also the safety of CNG stations requires a

lot of attention. Every CNG refilling station must have a certificate from the

government explosive department of Bangladesh to ensure full proof safety.

The addition of CNG fuelling equipment to the existing petrol filling stations is

problematic, because a large part of them are not having disposition over enough

ground space to accommodate a safe CNG compressor, dispenser and high

pressure gas storage installation.

2.4

The Government package for CNG consists further of:

Free of charge registration and enlisting


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Assistance and cooperation to obtain bank loans

Necessary information

Training for manpower engaged in running the station

Assistance in site selection and taking lease of government land Quick gas, water and electricity connections at CNG stations

Duty free import of CNG equipment and kits.

2.5

A complete CNG refueling station includes following items:

Compressor (1 unit)

Storage (1 unit)

Priority panel (1 unit)

Dispenser (2 units)

Air compressor (1 unit)

High pressure tube and fittings

Electrical cables

Spare parts (4000 hrs operation)

2.6

Existing & projected growth rates:

The Government licensing authority the Rupantarito Prakitik Gas Company

Limited [RPGCL] has given about 80 licenses for CNG conversion workshops to

private owners. Another 224 application for conversion workshop are being

processed. Except for a few, major conversion workshops are under equipped and

mechanics are not trained according to the conditions of the licensing authority.

However, due to increasing fuel prices, more than 15000 vehicles are being

converting to CNG annually.

2.7


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RFID to Ensure Safe Refueling of Natural Gas Vehicles

In order to improve air quality and deal with rising fuel costs, many nations

especially in Asia, and particularly in India, Bangladesh and Pakistanhave

mandated that conventional gasoline-powered vehicles be replaced by (or

converted to) CNG engines. In these countries, Patterson says, hundreds of

thousands of CNG buses and other vehicles, such as three-wheeled auto-

rickshaws, are currently in use.

And while these nations have set safety standards requiring that specific types of

cylinders be used in vehicles, and that safe dispensing practices be followed, these

standards and practices are often ignored. As a result, the number of deaths and

injuries linked to the unsafe refueling of CNG vehicles has risen steadily, along

with their popularity.

"In many countries, people are trying to save money, and they might get a

cylinder that isn't up to spec," Patterson says. "And if the cylinder isn't designed

for compressed natural gas, it'll fail. In Bangladesh alone, there have been 17

people killed in explosions" while fueling vehicles with CNG.


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To ensure that only valid tagsand

cylindersare accepted during refilling, the Viridis software encrypts the datawhen it is encoded to the tag. The software controlling the fuel dispenser later

decrypts this information upon reading the tag. Because the fueling stations are

often located in rural areas where the dispensers lack a constant, reliable link to

an Internet connection, Patterson says, the software that reads and verifies the

tag ID number is designed to operate offline. In addition, the vehicle owner could

choose to associate a credit card account with the tag ID, so that the fueling

station could process a payment transaction at the same time that the vehicle is

being fueled.
http://www.rfidjournal.com/imagecatalogue/imageview/6059/?RefererURL=/article/view/4744/2


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Part Three

Analysis to the CNG stations owners

3.1 Frequencies

Statistics

Types of ownership

15

0

Valid

Missing

N

Types of owne rship

2 13.3 13.3 13.3

13 86.7 86.7 100.0

15 100.0 100.0

Proprietorship

Partnership

Total

Valid

Frequency Percent Valid PercentCumulative

Percent

Types of ownership

Partnership

Proprietorship

As many as CNG stations we have visited we found that most of them are not single

ownership. Around 86% CNG stations are partnership business.


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3.2 Frequencies

Statistics

Number of partners

15

0

Valid

Missing

N

Number of partners

4 26.7 26.7 26.7

7 46.7 46.7 73.3

2 13.3 13.3 86.72 13.3 13.3 100.0

15 100.0 100.0

1-2

3-4

5-6no partners

Total

ValidFrequency Percent Valid Percent

Cumulative

Percent

Number of partners

5.04.03.02.01.0

Number of partners

Frequen

cy

8

6

4

2

0

Std. Dev = 1.28

Mean = 2.3

N = 15.00


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In Dhaka number of partners varies from each other. Most of the CNG stations have 3 to

4 partners which is about 47%.

3.3 Frequencies

Statistics

Types of business

15

0

Valid

Missing

N

Types of business

12 80.0 80.0 80.0

2 13.3 13.3 93.3

1 6.7 6.7 100.0

15 100.0 100.0

CNG Refueling

CNG Refueling

& Conversion

CNG Refueling

& Equipment

Total

Valid

Frequency Percent Valid Percent

Cumulative

Percent

Types of business

CNG Refueling & Equi

CNG Refueling & Conv

CNG Refueling


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Though there are different types of CNG business but most of the CNG stations only

providing refueling service. Some reputed company provides also conversion service.

3.4 Frequencies

Statistics

LOCATION

15

0

Valid

Missing

N

LOCATION

1 6.7 6.7 6.7

2 13.3 13.3 20.0

2 13.3 13.3 33.3

1 6.7 6.7 40.0

2 13.3 13.3 53.3

1 6.7 6.7 60.0

1 6.7 6.7 66.7

1 6.7 6.7 73.3

1 6.7 6.7 80.0

1 6.7 6.7 86.7

1 6.7 6.7 93.3

1 6.7 6.7 100.0

15 100.0 100.0

Uttara

Malibag

Badda

Motijheel

Mirpur

Shahzadpur

Baridhara

KhilkhetJatrabari

Sayedabad

Dhanmondi

Shewrapara

Total

Valid


Cumulative

Percent


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LOCATION

Shewrapara

Dhanmondi

Sayedabad

Jatrabari

Khilkhet

Baridhara

ShahzadpurMirpur

Motijheel

Badda

Malibag

Uttara

3.5 Frequencies

Statistics

Training program

15

0

Valid

Missing

N

Training program

15 100.0 100.0 100.0YesValid


Cumulative

Percent


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Training program

Yes

For employees every CNG stations have their initial training program which increases

their efficiency as well as security.3.6 Frequencies

Statistics

land size

15

0

Valid

Missing

N


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land size

4 26.7 26.7 26.7

3 20.0 20.0 46.7

3 20.0 20.0 66.7

2 13.3 13.3 80.0

2 13.3 13.3 93.3

1 6.7 6.7 100.0

15 100.0 100.0

60*60 sft

65*65 sft

70*70 sft

75*75 sft

80*80 sft

90*90 sft

Total

Valid


Cumulative

Percent

land size

6.05.04.03.02.01.0

land size

Frequency

5

4

3

2

1

0

Std. Dev = 1.64

Mean = 2.9

N = 15.00

Basically to set up a CNG station minimum required land is 60*60 sft.In our study we

have found that in Dhaka most of the CNG station hardly manage the minimum required

land.

3.7 Frequencies

Statistics

location

15

0

Valid

Missing

N


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location

8 53.3 53.3 53.3

4 26.7 26.7 80.0

3 20.0 20.0 100.0

15 100.0 100.0

very important

some what important

not too important

Total

Valid


Cumulative

Percent

location

3.002.502.001.501.00

location

Frequency

10

8

6

4

2

0

Std. Dev = .82

Mean = 1.67

N = 15.00

After our study we have found that to launch a new CNG station (for approving license)

selection of location is very important.

3.8 Frequencies

Statistics

Political influence

15

0

Valid

Missing

N


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Political influence

7 46.7 46.7 46.7

3 20.0 20.0 66.7

5 33.3 33.3 100.0

15 100.0 100.0

very important

some what important

not too important

Total

Valid


Cumulative

Percent

Political influence

3.002.502.001.501.00

Political influence

Frequency

8

6

4

2

0

Std. Dev = .92

Mean = 1.87

N = 15.00

Though it was really difficult to get the exact answer whether to set up a CNG station

some one has to have political link but in our study we have found that most of them

agreed to have political influence in their business.

3.9 Frequencies

Statistics

Investment

15

0

Valid

Missing

N


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Investment

3 20.0 20.0 20.0

12 80.0 80.0 100.0

15 100.0 100.0

some what important

not too important

Total


Cumulative

Percent

Investment

not too important

some what important

Actually investment depends on owners ability. To set up a CNG station investment is

must but there is no specific amount which is fixed by authority. So it is not that much

important to get the license.

3.10 Frequencies

Statistics

license fees

15

0

Valid

Missing

N


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license fee s

15 100.0 100.0 100.0very importantValid


Cumulative

Percent

license fees

very important

To set up a CNG station owners must have to pay license fees.So it is a very important

factor for getting license

3.11 Frequencies

Statistics

Satisfaction level for recieving licence

15

0

Valid

Missing

N


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3 20.0 20.0 20.0

5 33.3 33.3 53.3

5 33.3 33.3 86.7

2 13.3 13.3 100.0

15 100.0 100.0

Completely dissatisfied

Very dissatisfied

dissatisfied

Neither dissatisfied nor

satisfied

Total

Valid

F requency Percent Valid Percent

Cumulative

Percent


Neither dissatisf ied

dissatisfied

Very dissatisfied

Completely dissatisf

In our study we have found there is a lengthy process for approving license. This increase

the dissatisfaction level of owners. So most of the owners are very dissatisfied with these

procedures.

3.12 Frequencies

Statistics

Government has already approved enough CNG station

15

0

Valid

Missing

N


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Government has already approved enough CNG station

12 80.0 80.0 80.03 20.0 20.0 100.0

15 100.0 100.0

YesNo

Total

Valid


Cumulative

Percent

overnment has already approved enough CNG station

No

Yes

MOST of the CNG station owners think that government approved enough CNG station

but without proper plan. But we have found that some big company think that

government also should approve some more CNG stations in Dhaka.

3.13 Frequencies

Statistics

Government should approve more CNG station

15

0

Valid

Missing

N


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3 20.0 20.0 20.0

12 80.0 80.0 100.0

15 100.0 100.0

Agree

Disagree

Total


Cumulative

Percent


Disagree

Agree

It is clearly noticed in our study that government has already approved enough CNG

station in Dhaka with out proper planning. So some owners think that government should

approve some more CNG station license with proper planning.

3.14 Frequencies

Statistics

Loan facilities on CNG business

15

0

Valid

Missing

N


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15 100.0 100.0 100.0YesValid


Cumulative

Percent


Yes

In Bangladesh all public and private Banks are providing loan facilities for CNG

business.

3.15 Frequencies

Statistics

do you have bank loan?

15

0

Valid

Missing

N


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15 100.0 100.0 100.0YesValid


Cumulative

Percent


Yes

To start a CNG station business it needs high cost that is very difficult to bare fore the

owners. In our study we have found that all the CNG stations in Dhaka city started their

business with bank loan.

3.16 Frequencies

Statistics

pick hours time

15

0

Valid

Missing

N


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pick hours time

2 13.3 13.3 13.3

10 66.7 66.7 80.0

3 20.0 20.0 100.0

15 100.0 100.0

6am to 12pm

8am to 2pm

6pm to12am

Total

Valid


Cumulative

Percent

pick hours time

5.04.03.02.01.0

pick hours time

Frequency

12

10

8

6

4

2

0

Std. Dev = 1.36

Mean = 2.5

N = 15.00

Most of the CNG stations are busy to provide service from 8am to 2pm.

3.17 Frequencies

Statistics

duration of the pick hours

15

0

Valid

Missing

N


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1 6.7 6.7 6.7

4 26.7 26.7 33.3

7 46.7 46.7 80.0

1 6.7 6.7 86.7

2 13.3 13.3 100.0

15 100.0 100.0

3 hrs

4 hrs

5 hrs

6 hrs

above

Total

Valid


Cumulative

Percent


6.05.04.03.02.0


Frequency

8

6

4

2

0

Std. Dev = 1.10

Mean = 3.9

N = 15.00

In our study we have found that the duration of pick hours of maximum CNG stations are

5hrs.It depend on location where the station is situated. More busy area more busy CNG

stations.

3.18 Frequencies

Statistics

dispenser numbers

15

0

Valid

Missing

N


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dispenser numbers

9 60.0 60.0 60.0

6 40.0 40.0 100.0

15 100.0 100.0

1-2

3-4

Total


Cumulative

Percent

dispenser numbers

2.001.501.00

dispenser numbers

Frequency

10

8

6

4

2

0

Std. Dev = .51

Mean = 1.40

N = 15.00

Actually Dispenser number varies with size and location of CNG station. We have found

that most of the CNG station in Uttara,Bdda,Motijheel,Jatrabari and Khilkhet have 3-4

dispenser.

3.19 Frequencies

Statistics

number of car refuel each pick hour

15

0

Valid

Missing

N


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number of car refue l each pick hour

7 46.7 46.7 46.7

8 53.3 53.3 100.0

15 100.0 100.0

10-30

31-60

Total


Cumulative

Percent



31-6010-30

Percent

60

50

40

30

20

10

0

Most of the CNG stations who have more dispensers are able to refuel 40-50 cars per

pick hours.

3.20 Frequencies

Statistics

number of car refuel in a day

15

0

Valid

Missing

N


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1 6.7 6.7 6.7

2 13.3 13.3 20.0

7 46.7 46.7 66.7

2 13.3 13.3 80.0

3 20.0 20.0 100.0

15 100.0 100.0

100-300

301-600

601-900

901-1200

above

Total

Valid


Cumulative

Percent



above901-1200601-900301-600100-300

Percent

50

40

30

20

10

0

We have found that most of the CNG stations refuel 750-850 cars per day. This also

depends on location and capacity to service.

3.21 Frequencies

Statistics

daily sales(tk)

15

0

Valid

Missing

N


40/86

daily sales(tk)

6 40.0 40.0 40.0

3 20.0 20.0 60.0

2 13.3 13.3 73.3

3 20.0 20.0 93.3

1 6.7 6.7 100.0

15 100.0 100.0

1-1.25 lakh

1.25-1.50 lakh

1.50-1.75 lakh

1.75-2 lakh

Less than 1 lakh

Total

Valid


Cumulative

Percent

daily sales(tk)

daily sales(tk)

Less than 1 lakh

1.75-2 lakh

1.50-1.75 lakh

1.25-1.50 lakh

1-1.25 lakh

Percent

50

40

30

20

10

0

Who have more capacity to provide service are able to sales more. But most of the CNG

stations sales 1-1.25 lakh (tk) per day. Also some CNG stations are able to sale about 2

lakh (tk) per day which depends on capacity and location.

3.22 Frequencies


41/86

Statistics

satisfacton with old price

15

0

Valid

Missing

N


1 6.7 6.7 6.7

11 73.3 73.3 80.0

3 20.0 20.0 100.0

15 100.0 100.0

Neither dissatisfied

nor satisfied

satisfied

very satisfied

Total

Valid


Cumulative

Percent


very satisfied

satisfied


In our study we have found that owners were more satisfied with old price. Because they

invest at a low amount and profit were 4 times of cost.

3.23 Frequencies


42/86

Statistics

satisfaction with new price

15

0

Valid

Missing

N


10 66.7 66.7 66.7

2 13.3 13.3 80.0

2 13.3 13.3 93.3

1 6.7 6.7 100.0

15 100.0 100.0

dissatisfied


nor satisfied

satisfied

very satisfied

Total


Cumulative

Percent


very satisfied

satisfied


dissatisfied

In our study here we have found that most of the owners are dissatisfied with new price.

They invest about 4 times than before and profit is only 2 times.

3.24 Frequencies


43/86

Statistics

problem with TITAS

15

0

Valid

Missing

N

problem with TITAS

3 20.0 20.0 20.0

12 80.0 80.0 100.0

15 100.0 100.0

Yes

No

Total

Valid


Cumulative

Percent

problem with TITAS

No

Yes

WE have found that most of the CNG station owners have no problem with TITAS.

3.25 Frequencies


44/86

Statistics

satisfaction with TITAS service

15

0

Valid

Missing

N


3 20.0 20.0 20.0

12 80.0 80.0 100.0

15 100.0 100.0

dissatisfied

satisfied

Total

Valid


Cumulative

Percent


satisfied

dissatisfied

Here also we have seen that most of the owners are satisfied with TITAS service.

3.26 Frequencies


45/86

Statistics

government should diversify gas supplier

15

0

Valid

Missing

N


5 33.3 33.3 33.3

10 66.7 66.7 100.0

15 100.0 100.0

agree

disagree

Total

Valid


Cumulative

Percent


disagree

agree

Though owners are satisfied with TITAS service but some of them think for much more

better and flexible service government should diversify the gas supplier.

3.27 Frequencies


46/86

Statistics

do you have generator

15

0

Valid

Missing

N


8 53.3 53.3 53.3

7 46.7 46.7 100.0

15 100.0 100.0

Yes

No

Total

Valid


Cumulative

Percent


2.001.501.00


Frequency

10

8

6

4

2

0

Std. Dev = .52

Mean = 1.47

N = 15.00

Actually in our study we have found that Generator is very costly and all owners are not

able to have generator.

3.28 Frequencies


47/86

Statistics

factors affecting on generator

15

0

Valid

Missing

N


7 46.7 46.7 46.7

5 33.3 33.3 80.0

3 20.0 20.0 100.0

15 100.0 100.0

very important

some what important

not too important

Total

Valid


Cumulative

Percent


not too important

some w hat important

very important

Generator is very costly and it is very difficult to have generator for every owners.

3.29 Frequencies


48/86

Statistics

security deposit

15

0

Valid

Missing

N

security deposit

6 40.0 40.0 40.0

7 46.7 46.7 86.7

2 13.3 13.3 100.0

15 100.0 100.0

very important

some what important

not too important

Total

Valid


Cumulative

Percent

security deposit

not too important


very important

In our study we have found that to have a generator owners have to bare huge amount of

security deposit. So it is not possible for every owners to bare this cost.

3.30 Frequencies


49/86

Statistics

license fees

150

ValidMissing

N

license fee s

15 100.0 100.0 100.0very importantValid


Cumulative

Percent

license fees

very important

For generator license fees is must and also costly.

3.31 Frequencies


50/86

Statistics

bribe

15

0

Valid

Missing

N

bribe

7 46.7 46.7 46.7

6 40.0 40.0 86.7

2 13.3 13.3 100.0

15 100.0 100.0

very important

some what important

not too important

Total


Cumulative

Percent

bribe

not too important


very important

Most of the CNG stations owners are agreed that bribe is very important for getting

generator license.

3.32 Frequencies


51/86

Statistics

affect of load shedding on business

15

0

Valid

Missing

N


6 40.0 40.0 40.0

1 6.7 6.7 46.7

8 53.3 53.3 100.0

15 100.0 100.0

Highly affecting

affecting

not affecting

Total

Valid


Cumulative

Percent


4.03.02.01.0


Frequency

10

8

6

4

2

0

Std. Dev = 1.50

Mean = 2.7

N = 15.00

Those who do not have generator are highly affected by load shedding. Those who have

generator are not affected by load shedding.

3.33 Frequencies


52/86

Statistics

duration of load shedding in a day

15

0

Valid

Missing

N


9 60.0 60.0 60.0

6 40.0 40.0 100.0

15 100.0 100.0

3to4

5to6

Total

Valid


Cumulative

Percent


5to6

3to4

In our study we have found that in Dhaka city daily load shedding is 5 hrs on an average.

3.34 Frequencies


53/86

Statistics

fail to service number of cars due to load shedding per da

15

0

Valid

Missing

N

fail to service number of cars due to load shedding per day

2 13.3 13.3 13.3

3 20.0 20.0 33.3

1 6.7 6.7 40.0

1 6.7 6.7 46.7

8 53.3 53.3 100.0

15 100.0 100.0

50-100

101-150

151-200

201-250

none

Total


Cumulative

Percent



none201-250151-200101-15050-100

Percent

60

50

40

30

20

10

0

Those stations who have generator though they are able to provide service more or less

but those who have no generator due to load shedding they fails to provide service 200

cars on an average.

3.35 Frequencies


54/86

Statistics

loss of sales volume per day

15

0

Valid

Missing

N


2 13.3 13.3 13.3

3 20.0 20.0 33.3

1 6.7 6.7 40.0

1 6.7 6.7 46.7

8 53.3 53.3 100.0

15 100.0 100.0

501-1000 cubic meter



above

no loss

Total

Valid


Cumulative

Percent



no loss

above

1501-2000 cubic mete

1001-1500 cubic mete


Percent

60

50

40

30

20

10

0

In our study we have found that more sales generate more profit. Now due to load

shedding some of the CNG stations are not able to sale up to 2000 cubic meter gas per

day.

3.36 Frequencies


55/86

Statistics

loss on amount

15

0

Valid

Missing

N

loss on amount

2 13.3 13.3 13.3

3 20.0 20.0 33.3

1 6.7 6.7 40.0

1 6.7 6.7 46.7

8 53.3 53.3 100.0

15 100.0 100.0

8001-16000

16001-24000

24001-32000

above

no loss

Total

Valid


Cumulative

Percent

loss on amount

loss on amount

no loss

above

24001-32000

16001-24000

8001-16000

Percent

60

50

40

30

20

10

0


shedding most of the CNG stations are not able to earn up to 24000 taka per day.

3.37 Frequencies


56/86

Statistics

customers complain that they are not satisfy with Gas pressure

15

0

Valid

Missing

N


6 40.0 40.0 40.0

9 60.0 60.0 100.0

15 100.0 100.0

Disagree

Agree

Total

Valid


Cumulative

Percent


2.001.501.00


Freque

ncy

10

8

6

4

2

0

Std. Dev =.51

Mean =1.60

N=15.00

In our research we find out most of the CNG stations owners are agreed that customer are

not satisfied with the gas pressure.

3.38 Frequencies


57/86

Statistics

complain with the miter

15

0

Valid

Missing

N


15 100.0 100.0 100.0DisagreeValid


Cumulative

Percent


Disagree

In our study we have found that though customer complain about miter but all the owners

disagree with this statement.

3.39.1 Crosstabs


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Case Processing Summary

15 100.0% 0 .0% 15 100.0%

LOCATION * number

of car refuel in a day

N Percent N Percent N Percent

Valid Missing Total

Cases

LOCATION * number of car refuel in a day Crosstabulation

Count

1 1

1 1 2

1 1 21 1

1 1 2

1 1

1 1

1 1

1 1

1 1

1 1

1 1

1 2 7 2 3 15

Uttara

Malibag

BaddaMotijheel

Mirpur

Shahzadpur

Baridhara

Khilkhet

Jatrabari

Sayedabad

Dhanmondi

Shewrapara

LOCATION

Total

100-300 301-600 601-900 901-1200 above


Total

Actually demand varies from place to place. In our study we have found that CNG

stations in Jatrabari,Motijheel and Mirpur are able to refuel above1200 cars a day,where

CNG stations in Sayedabad,Dhanmondi,Shewrapara,Shahjadpur,Badda are able to refuel

up to1200cars in day.

3.39.2 Crosstabs


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Case Proce ssing Summary

15 100.0% 0 .0% 15 100.0%

LOCATION * duration of

load shedding in a day


Valid Missing Total

Cases

OCATION * duration of load she dding in a day Crosstabulation

Count

1 1

2 22 2

1 1

2 2

1 1

1 1

1 1

1 1

1 1

1 1

1 1

9 6 15

Uttara

MalibagBadda

Motijheel

Mirpur

Shahzadpur

Baridhara

Khilkhet

Jatrabari

Sayedabad

Dhanmondi

Shewrapara

LOCATION

Total

3to4 5to6

duration of load

shedding in a day

Total

In our study we have found that there is 5-6 hrs load shedding in

Malibagh,Badda,Jatrabari and Sayedabad area where as in Uttara, Motijheel,

Mirpur, Dhanmondi load shedding is 3-4 hrs.

3.39.3 Crosstabs


60/86


15 100.0% 0 .0% 15 100.0%

duration of load shedding

in a day * affect of load

shedding on business


Valid Missing Total

Cases

duration of load shedding in a day * affect of load shedding on business

Crosstabulation

Count

4 5 9

2 1 3 6

6 1 8 15

3to4

5to6

duration of load

shedding in a day

Total

Highly

affecting affecting not affecting


Total

In our research it is clearly viewed that those who dont have generator are highly

affected by load shedding. But those who have generator they are not affected by load

shedding.

3.39.4 Crosstabs


61/86


15 100.0% 0 .0% 15 100.0%

duration of load shedding

in a day * fail to service

number of cars due to

load shedding per day


Valid Missing Total

Cases

duration of load shedding in a day * fail to serv ice number of cars due to load shedding per day

Crosstabulation

Count

1 2 1 5 9

1 1 1 3 6

2 3 1 1 8 15

3to4

5to6

duration of load

shedding in a day

Total

50-100 101-150 151-200 201-250 none


Total

Those who have generator are not affected not all. But those who do not have

generator due to load shedding they can not provide service up to 250 cars in a

day.

3.39.5 Crosstabs


62/86


15 100.0% 0 .0% 15 100.0%

duration of load

shedding in a day * loss

of sales volume per day


Valid Missing Total

Cases

duration of load shedding in a day * loss of sales volume per day Crosstabulation

Count

1 2 1 5 9

1 1 1 3 6

2 3 1 1 8 15

3to4

5to6

duration of load

shedding in a day

Total

501-1000

cubic meter

1001-1500

cubic meter

1501-2000

cubic meter above no loss


Total


shedding some of the CNG stations are not able to sale up to 2000 cubic meter gas per

day. In some case its exceed this amount also.

3.39.6 Crosstabs


63/86


15 100.0% 0 .0% 15 100.0%duration of load shedding

in a day * loss on amount


Valid Missing Total

Cases

duration of load shedding in a day * loss on amount Crosstabulation

Count

1 2 1 5

1 1 1 3

2 3 1 1 8 1

3to4

5to6

duration of load

shedding in a day

Total

8001-16000 16001-24000 24001-32000 above no loss

loss on amount

Total


shedding most of the CNG stations are not able to earn up to 24000 taka per day. In some

case it exceeds this amount also.

3.39.7 Crosstabs


64/86


15 100.0% 0 .0% 15 100.0%

satisfaction with

TITAS service *

government should

diversify gas supplier


Valid Missing Total

Cases

satisfaction with TITAS serv ice * government should diversify gas

supplier Crosstabulation

Count

2 1 3

3 9 12

5 10 15

dissatisfied

satisfied

satisfaction with

TITAS service

Total

agree disagree

government should

diversify gas supplier

Total

Those who are dissatisfied with TITAS service and some who are satisfied with

TITAS service, they agree that government should diversify supplier for better

and flexible service.

3.39.8 Crosstabs


65/86


15 100.0% 0 .0% 15 100.0%

dispenser numbers

* number of car

refuel in a day


Valid Missing Total

Cases

dispenser numbers * number of car re fuel in a day Crosstabulation

Count

1 2 5 1 9

2 2 2 6

1 2 7 2 3 15

1-2

3-4

dispenser

numbers

Total

100-300 301-600 601-900 901-1200 above


Total

Those who have dispenser 3-4, they can refuel minimum 601 to above 1200 cars

per day but those who have dispenser 1-2 can refuel minimum 100 to 1200 cars

in a day. Basically it depends on location and demand.

Part four

Analysis to the customer


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4.1 Frequencies

Statistics

numbers of times refuel in a day

20

0

Valid

Missing

N


9 45.0 45.0 45.0

11 55.0 55.0 100.0

20 100.0 100.0

once

Twice

Total

Valid


Cumulative

Percent


2.001.501.00


Frequency

12

10

8

6

4

2

0

Std. Dev = .51

Mean = 1.55

N = 20.00

CNG auto rickshaw drivers refuel twice in a day where private cars refuel only once a

day.

4.2 Frequencies


67/86

Statistics

amount of money spend in a day

20

0

Valid

Missing

N


3 15.0 15.0 15.0

6 30.0 30.0 45.0

11 55.0 55.0 100.0

20 100.0 100.0

100-200

201-300

301-400

Total


Cumulative

Percent


3.002.502.001.501.00


Frequency

12

10

8

6

4

2

0

Std. Dev = .75

Mean = 2.40

N = 20.00

About 55 percent customers spend tk 301-tk400 per day to refuel their vehicle because

most of them refuel twice in a day. Customer who spends less than tk300 most of them

are private cars.

4.3 Frequencies


68/86

Statistics

satisfaction with old price(TK9.97)

20

0

Valid

Missing

N


12 60.0 60.0 60.0

8 40.0 40.0 100.0

20 100.0 100.0

satisfied

Very satisfied

Total

Valid


Cumulative

Percent


Very satisfied

satisfied

In our study we found that also most of the customers were satisfied with the old price

because they had to spend less for refuel their vehicles.

4.4 Frequencies


69/86

Statistics

satisfaction with new price(TK16.75)

20

0

Valid

Missing

N


9 45.0 45.0 45.0

11 55.0 55.0 100.0

20 100.0 100.0

Very dissatisfied

dissatisfied

Total

Valid


Cumulative

Percent


dissatisfied

Very dissatisfied

In this case we have found that customers are paying almost two times than previous

price.For this reason most of the customers are dissatisfied with the new price.

4.5 Frequencies


70/86

Statistics

satisfaction with CNG station's service

20

0

Valid

Missing

N

satisfaction with CNG station's serv ice

7 35.0 35.0 35.0

7 35.0 35.0 70.0

6 30.0 30.0 100.0

20 100.0 100.0

dissatisfied


nor satisfied

satisfied

Total

Valid


Cumulative

Percent

satisfaction with CNG station's service

satisfied


dissatisfied

In our study we have found mixed response about GNG stations service.Though some

customers are dissatisfied but most of the customers understand the limitation of CNG

business.

4.6 Frequencies


71/86

Statistics

satisfaction with gas pressure

20

0

Valid

Missing

N


10 50.0 50.0 50.0

3 15.0 15.0 65.0

7 35.0 35.0 100.0

20 100.0 100.0

dissatisfied


nor satisfied

satisfied

Total

Valid


Cumulative

Percent


satisfied


dissatisfied

In our study the one of the major problem we found that most of the CNG stations cannot

provide proper gas pressure. Because of this customers dissatisfaction level is high.

4.7 Frequencies


72/86

Statistics

size of cylinder

20

0

Valid

Missing

N

size of cylinder

15 75.0 75.0 75.0

5 25.0 25.0 100.0

20 100.0 100.0

40

60

Total

Valid


Cumulative

Percent

size of cylinder

2.001.501.00

size of cylinder

Frequency

16

14

12

10

8

6

4

2

0

Std. Dev = .44

Mean = 1.25

N = 20.00

In our study we have found that CNG autorikshaw use 40cubic miter cylinder and most

of the private cars use 60 cubic miter cylinders. As we have taken interview of most of

the CNG auto rikshaw and private cars, we found that the size of the cylinder lies

between 40 to 60 cubic miters.

4.8 Crosstabs


73/86


20 100.0% 0 .0% 20 100.0%

satisfaction with old

price(TK9.97) *

satisfaction with

new price(TK16.75)


Valid Missing Total

Cases

satisfaction with old price(TK9.97) * satisfaction with new price(TK16.75)

Crosstabulation

Count

3 9 12

6 2 8

9 11 20

satisfied

Very satisfied

satisfaction with old

price(TK9.97)

Total

Very

dissatisfied dissatisfied

satisfaction with newprice(TK16.75)

Total

After analyzing the data we have found that customers who were very satisfied and

satisfied with old price now they are very dissatisfied and dissatisfied with new price.

This is because they are paying almost two times more than previous price. This increase

the dissatisfaction level of customers.

Part five

5.1


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Findings

In our study we have found some specific problems. These are given bellow:

We have found that at the same location there are many CNG station.

There is some political influence for approving the license.

We have found that license applicant face bureaucratic problem when they

applied to get license.

In the pick hour the CNG station authority face load shedding problem.

Another major problem is that set up cost a generator is very high.

When government took decision to set a new price, they face problem.

They can not take proper care for maintaining the queue thats why create

traffic jam.

After field work we have identified these sorts of findings.

5.2

Recommendation


75/86

Every research has specific purpose. Behind this research we have also specific

purpose. As our main objective is to find out the problem and prospects of CNG

stations in Dhaka city based on this objectives we have done our research. After

gathering and analyzing all the data we have identified some problems.

Based on our analyzing and findings we would also like to recommend some

additional actions that we think will make the CNG station business more

efficient and reliable.

We have the following recommendation for CNG station business

Government should maintain a standard distance to approve license for a

new CNG station.

This sector should be free from any kind of political influence.

License approving procedures should not be lengthy but has to be on well

judgments that make sure less harassment.

During the pick hours in different locations government should minimize

the load shedding as much as possible.

Government should reduce the tax on CNG equipment (Generator). BSTI should improve monitoring system on CNG stations to maintain

quality full service.

Government should set a new mutual price that makes sure both parties

will be benefited.

CNG station management should take proper action to maintain the queue

so that would not affect on traffic jam.

So, if above mentioned recommendation can be implemented in proper way, we

believe that Government, CNG owners and customers will be benefited. It will be

possible to minimize the dissatisfaction level of all related parties.

Part 6

Conclusion


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Transport plays a significant role in the overall development of a nations

economy. However, this sector also accounts for a substantial and growing

proportion of air pollution in cities and for that reason CNG business comes in

our country. Now these businesses bring a new ear in our country. In initial stage

it was not that much larger in number and very few company start this business.

But now a days huge number of company, as well as individual person launches

CNG station in Dhaka and all around Bangladesh. Potential beneficiary of the

CNG program will be the CNG filling station operators because the demand for

CNG as fuel is going to increase and they will earn from the increased sale of CNG

In our study we find some important issue which is very important in CNG

station business. Mainly we focus the relation between consumer and CNG

station business, how customer consider the price increase of the gas, what arethe factors and problems in CNG business, how load shedding impact on CNG

station business, their capabilities as well as their limitation.

Bibliography


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Barkat, A. (2007).Influencing factors. Retrieved august 4,2009, from http:\\Bangladesh

from our view.com

RFID to Ensure Safe Refueling of Natural Gas Vehicles. (nd.). Retrieved August 4,

2009, from http://www.google.com

Why CNG for Bangladesh. (nd.). Retrieved august 6,2009, from http://www.Bangladesh

from our view .com

Istiak, A. (2009, June 27). Market approach. The daily Bangladesh Observers, p.C 12.

Nesa, M. (2009, July 18).Government required. The daily star,p.C8

Drive against illegal CNG conversion workshops

resumes today (2008, March 05). New Age

METRO.


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Appendix


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American International University of BangladeshQuestionnaire

Name of the topics: Research on the problem and aspect of the CNS station of Dhaka City

Dear Sir,

We are the student of the American International University-Bangladesh conducting a researchbased on the problem and aspects of the CNG station of Dhaka city. Our objective is to find the

problem of CNG station business in Dhaka. As a result we are carrying out this particular field

work. If you are over 17 years old, we would appreciate if you would complete thisquestionnaire.

We assure you that provided information will remain confidential and the given information

will be only used for the research purpose.

Thank you.

1. Name of the CNG station

2. Age

3. Type of ownership Proprietorship Partnership(If it is partnerships go to question number 4).

4. Number of partners 1-2 3-4 5-6 above

5. Type of business- CNG refueling CNG conversion & refueling CNG equipment &refueling

6. Location

7. Number of employees


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8. Do you have any training program for employees? . Yes . No

9. What are the requirements for set up CNG stations?...............................................

10. What is the minimum required amount of land for CNG

station?...............................................

11.Size of the land 70*70 sqft 80*80sqft 90*90 sqft above

12. How important the following factors for approving the license-

Very important Somewhat important Not too important

S Security deposit

Political influence

Plac Location

Investment

13. Are you satisfied with license receiving procedures?

Completely Completely

Satisfied 7 6 5 4 3 2 1 dissatisfied

14. Do you think government has already approved enough CNG station license in Dhaka city?

YES NO

15. Government should approve more CNG station in Dhaka city

Agree Disagree

16. Is there any loan facility for CNG business? YES NO

17. Did you take any loan from the bank? YES NO

18. What is your pick hour? 6am to 12pm 8am to 2pm 10am to 4pm 12pm to 6pm

6pm to12am

19.. Duration of pick hour 2-4 hours 4-6hours 6-8hours 8-10hours Morethan 10hours.


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20. How many Dispensers do you have? 1-2 3-4 5-6 7-8

Above

21. How many cars do you refuel each hour during pick hour?

10-30 31-60 61-90 91-120 above

22. How many cars do you refuel in a day?

100 300 301 600 601 900 901 1200 above

23. What is the Daily demand?

1000-1250cm3 1251-1500cm3 1501-1750cm3 1751-2000cm3 above

24. Daily sales (tk)

1-1.25 lakh 1.25-1.50 Lakh 1.50-1.75 lakh1.75-2lakh above

25. Satisfaction level of CNG owners with old price (tk2.47-tk9.97)

Very satisfied Satisfied Moderate Dissatisfied Very dissatisfied

26. Satisfaction level of CNG owners with new price (tk8.50-tk16.75)


27. Do you face any problem with gas supplying from TITAS? Yes No

28. What kinds of problem do you face?

29. Are you satisfied with TITAS service?


30. Government should diversify gas supplier Agree Disagree

31. Do you have Generator? Yes No

32. Indicate the following factors affecting to have Generator


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Very important Somewhat

important

Not too important

Cost

Security depositLicense fees

Bribe

33. How does load shedding affecting on CNG business?

Highly affecting

Affecting

Slightly affecting

Not affecting

34. Duration of load shedding in a day

1 to 2 3 to 4 5 to 6 Above

35. Due to load shedding number of cars fail to remain service in a day

50-100 101-150 151-200 201-250 above None

36.Loss on sales volume per day

100-500 cubic miter 501cm^3-1000 cubic miter 1001-1500 cubic miter

1501-2000 cubic miter above No loss

37. Loss of amount per day

tk1000 to tk 8000 tk8001 to tk16000 tk16001 to tk24000 tk24001 to tk 32000

above No loss

38. When there is long queue of the car cause traffic jam due to CNG station; as an owner what

do you think that you should do for handling the situation?

39. What kind of securities or safety do you have?

40. Sometimes customers complain that the miter some CNG station use for measuring the

amount of gas is not work properly. Do you agree with this?


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Agree Disagree

41. Sometimes customers complain that they are not satisfy with Gas pressure

Agree Disagree

43. What kind of action do you take?

Thanks for your kind cooperation.


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American International University of BangladeshQuestionnaire

Name of the topics: Research on the problem and aspect of the CNS station of Dhaka City

Dear Sir,

We are the student of the American International University-Bangladesh conducting a researchbased on the problem and aspects of the CNG station of Dhaka city. Our objective is to find theproblem of CNG station business in Dhaka. As a result we are carrying out this particular field

work. If you are over 17 years old, we would appreciate if you would complete this

questionnaire.We assure you that provided information will remain confidential and the given information

will be only used for the research purpose.

Thank you.

1. Name

2. Occupation

3. Do you think we have enough CNG station in Dhaka City? YES NO

4. Number of time refuel in a day- Once Twice Thrice Above

5. How much money you spend daily for refueling your vehicle? (tk)

100-200 201-300 301-400 Above


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6. Are you satisfied with the old price ?



7. Are you satisfied with the new price ?



9. Are you satisfied with the service that is provided by the CNG station?



10. Are you happy about the behavior of the CNG station employers?


11. Are you satisfied with the gas pressure?



12. What is the size of your gas cylinder? 40 60 80 more than onecylinder

13. According to your opinion, what should be the attempt from the Government side to

improve CNG station business?

Thanks for your kind cooperation.


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Documents

Research on CNG Station