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Fixed services in the Middle East and North Africa: trends and forecasts 2017–2022 based on 2Q 2017 data
© Analysys Mason Limited 2018
RESEARCH FORECAST REPORT
analysysmason.com
FIXED SERVICES IN THE MIDDLE EAST AND NORTH AFRICA:
TRENDS AND FORECASTS 2017–2022 BASED ON 2Q 2017 DATA
KARIM YAICI and ALEX BOISOT
Fixed services in the Middle East and North Africa: trends and forecasts 2017–2022 based on 2Q 2017 data
© Analysys Mason Limited 2018
WHO SHOULD READ THIS REPORT
2
This report provides commentary and trend analysis for fixed
services to support our 5-year forecast for the Middle East and
North Africa (MENA). It includes worldwide context and
commentary on six key countries: Iran, Kuwait, Oman, Qatar, Saudi
Arabia, and United Arab Emirates (UAE).
Our forecasts are based on our robust set of historical data and
draw on a unique and in-house modelling tool that applies a
rigorous methodology (reconciliation of different sources,
standard definitions, top-down and bottom-up modelling).
For the complete data set for the region, please see:
www.analysysmason.com/DataHub.
About this report
▪ Market intelligence, strategy and project managers at fixed operators in
the Middle East and North Africa.
▪ Regulatory bodies in the Middle East and North Africa.
▪ Financial institutions that directly invest in the telecoms sector in the
region, or advise others that do so.
▪ Press and media bodies that need a foundation of knowledge of the
Middle East and North Africa fixed telecoms market.
GEOGRAPHICAL COVERAGE KEY METRICS
Regions modelled:
▪ Midde East and North Africa
(MENA)
Countries analysed in this report:
▪ Iran
▪ Kuwait
▪ Oman
▪ Qatar
▪ Saudi Arabia
▪ United Arab Emirates (UAE)
Fixed connections
▪ Voice, broadband, IPTV, dial-up
▪ Narrowband voice, VoBB
▪ DSL, FTTP/B, cable, BFWA, other
Fixed revenue
▪ Service,1 retail
▪ Voice, broadband, IPTV, dial-up,
BNS
▪ DSL, FTTP/B, cable, BFWA, other
Fixed voice traffic
▪ Outgoing minutes, MoU
1 Service revenue is the sum of retail and wholesale revenue.
Fixed services in the Middle East and North Africa: trends and forecasts 2017–2022 based on 2Q 2017 data
© Analysys Mason Limited 2018 3
5. Executive summary
6. The telecoms service market in MENA will grow to USD72.1 billion in 2022,
amidst increased competition and challenging operating conditions
7. Worldwide trends
8. Worldwide: fixed revenue growth will stagnate during the forecast period
due to market saturation
9. Regional trends
10. The total revenue increase will continue, but growth will slow over the
forecast period
11. Fixed: broadband market penetration will grow in most countries driven by
demand and new infrastructure investments
12. Fixed: broadband penetration will grow in all modelled countries, supported
by competition and national broadband plans
13. Fixed: speed upgrades and increased penetration of fibre services will help
to maintain broadband a high average revenue per line
14. Fixed: the broadband market will grow steadily, while voice revenue will
decline due to reduced usage and mobile competition
15. Country-level trends
16. Iran: investment in fixed broadband infrastructure will underpin revenue
growth
17. Kuwait: the fixed market is in need of liberalisation to support infrastructure
investment and improve broadband penetration
18. Oman: fibre connections will grow strongly during the forecast period
thanks to an ambitious national broadband plan
19. Qatar: bundled offerings will help to drive further demand for
fixed voice and broadband services
20. Saudi Arabia: the number of fixed voice and broadband connections will
increase during the forecast period
21. UAE: fixed broadband connections will grow at a stable pace, underpinned
by investment in infrastructure
22. About the author and Analysys Mason
23. About the author
24. About Analysys Mason
25. Research from Analysys Mason
26. Consulting from Analysys Mason
Contents
Fixed services in the Middle East and North Africa: trends and forecasts 2017–2022 based on 2Q 2017 data
© Analysys Mason Limited 2018 4
Figure 1: Telecoms retail revenue by service type and total service revenue,
Middle East and North Africa, 2012–2022
Figure 2: Fixed service revenue by location, Middle East and North Africa and
worldwide, 2012–2022
Figure 3: Telecoms retail revenue by service type, fixed voice and fixed
broadband ASPU, Middle East and North Africa, 2012–2022
Figure 4: Telecoms retail revenue by fixed service type, total service revenue
and growth rates, Middle East and North Africa, 2016–2022
Figure 5: Connections by type, and growth rates, Middle East and North Africa,
2016–2022
Figure 6: Broadband connections by technology, Middle East and North Africa
(million), 2012–2022
Figure 7: Fixed retail revenue by service, Middle East and North Africa (USD
billion), 2012–2022
Figure 8: NGA broadband household penetration and NGA share of broadband
connections, Middle East and North Africa, 2012–2022
Figure 9: Fixed Internet traffic per broadband connection, Middle East and
North Africa (MB per month), 2012–2022
Figure 10a: Fixed broadband household penetration by country, Middle East
and North Africa, 2012–2022
Figure 10b: Fixed broadband household penetration by country, Middle East
and North Africa, 2012–2022
Figure 11a: Fixed broadband access ASPU by country, Middle East and North
Africa, 2012–2022
Figure 11b: Fixed broadband access ASPU by country, Middle East and North
Africa, 2012–2022
Figure 12: Fixed voice ASPU and fixed broadband ASPU, Iran (IRR thousand per
month), 2012–2022
Figure 13: Broadband connections by technology, Iran (million), 2012–2022
Figure 14: Fixed voice ASPU and fixed broadband ASPU, Kuwait (KWD per
month), 2012–2022
Figure 15: Broadband connections by technology, Kuwait (million), 2012–2022
Figure 16: Fixed voice ASPU and fixed broadband ASPU, Oman (OMR per
month), 2012–2022
Figure 17: Broadband connections by technology, Oman (million), 2012–2022
Figure 18: Fixed voice ASPU and fixed broadband ASPU, Qatar (QAR per month),
2012–2022
Figure 19: Broadband connections by technology, Qatar (million), 2012–2022
Figure 20: Fixed voice ASPU and fixed broadband ASPU, Saudi Arabia (SAR per
month), 2012–2022
Figure 21: Broadband connections by technology, Saudi Arabia (million), 2012–
2022
Figure 22: Fixed voice ASPU and fixed broadband ASPU, UAE (AED per month),
2012–2022
Figure 23: Broadband connections by technology, UAE (million), 2012–2022
List of figures
Fixed services in the Middle East and North Africa: trends and forecasts 2017–2022 based on 2Q 2017 data
© Analysys Mason Limited 2018
Figure 2: Fixed service revenue by location, Middle East and North Africa and worldwide,
2012–2022
8
Worldwide growth in fixed service revenue will be marginal
between 2016 and 2022, at a CAGR of 0.1%.
Central and Eastern Europe (CEE), North America (NA) and
developed Asia–Pacific (DVAP) will be the only regions with
declining fixed service revenue. In terms of CAGR, Sub-Saharan
Africa (SSA) will be the fastest growing region, though this is
because fixed service revenue in the region is currently negligible.
The second-fastest growing region will be MENA. Western Europe
(WE) will be the only region where the CAGR between 2016 and
2022 will be higher than it was between 2012 and 2016. This
region is emerging from a period of strong competition as
operators readjust their pricing strategies. Both MENA and
emerging Asia–Pacific (EMAP) have gone through a period of rapid
growth over the past few years, and as a result, their growth rates
will slow down the most during the forecast period.
MENA’s share of worldwide fixed revenue will increase slightly
between 2016 and 2022, from 3.6% to 4.1%.
Broadband penetration in MENA reached 30.8% in 2016, which
indicates that the market retains plenty of scope for expansion. By
2022, we expect household penetration to reach 40.0%. We
project robust growth in both connections and revenue over the
forecast period, albeit lower than during 2012—2016 as high
levels of mobile penetration and increasing 4G coverage in the
region continue to reduce consumers’ dependence on fixed
services.
Worldwide: fixed revenue growth will stagnate during the
forecast period due to market saturation
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Middle East and North AfricaRest of the world
Source: Analysys Mason
Fixed services in the Middle East and North Africa: trends and forecasts 2017–2022 based on 2Q 2017 data
© Analysys Mason Limited 2018
Connection typeConnections (million) CAGR
2016 2022 2012–2016 2016–2022
Fixed voice 60.7 65.2 –1.2% 1.2%
Fixed broadband 28.1 40.7 15.5% 6.4%
IPTV 1.7 4.1 18.4% 15.6%
Figure 5: Connections by type, and growth rates, Middle East and North Africa, 2016–2022
10
1 Includes USB modem, and mid- and large-screen, but not handset-based data.2 Includes retail and wholesale revenue.
Figure 4: Telecoms retail revenue by fixed service type, total service revenue and growth rates,
Middle East and North Africa, 2016–2022
The total revenue increase will continue, but growth will slow over the
forecast period
Figure 3: Telecoms retail revenue by service type, fixed voice and fixed broadband ASPU,
Middle East and North Africa, 2012–2022
Retail revenue: Fixed voice and narrowband
Fixed broadband
Business network services
Fixed voice ASPU
Fixed broadband ASPU
Service typeRevenue (USD billion) CAGR
2016 2022 2012–2016 2016–2022
Fixed voice and narrowband1 6.4 5.1 -1.2% -3.3%
Fixed broadband 8.7 11.5 9.3% 4.7%
Business network services 4.4 5.6 12.5% 4.0%
Total retail fixed revenue 19.4 22.2 5.9% 2.3%
Total service fixed revenue2 20.8 23.7 5.9% 2.2%
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Source: Analysys Mason
Fixed services in the Middle East and North Africa: trends and forecasts 2017–2022 based on 2Q 2017 data
© Analysys Mason Limited 2018
CONTENTSCONTENTS
22
EXECUTIVE SUMMARY
WORLDWIDE TRENDS
REGIONAL TRENDS
COUNTRY-LEVEL TRENDS
IRAN
KUWAIT
OMAN
QATAR
SAUDI ARABIA
UAE
ABOUT THE AUTHORS AND ANALYSYS MASON
Fixed services in the Middle East and North Africa: trends and forecasts 2017–2022 based on 2Q 2017 data
© Analysys Mason Limited 2018 23
About the authors
Alex Boisot (Research Analyst) is a member of the regional markets research team in London, contributing primarily to the Telecoms Market
Matrix and European Country Reports research programmes. Alex holds a BA in Philosophy, Politics and Economics from the University of East
Anglia. He conducted research on the impact of telecommunications technologies on modern societies during his studies, writing his
dissertation on e-government and e-democracy.
Karim Yaici (Senior Analyst) leads Analysys Mason’s The Middle East and Africa regional research programme. His primary areas of
specialisation include operators’ digital strategies, new telecoms opportunities and challenges, and consumer trends in growth markets. Prior to
joining Analysys Mason, Karim was an associate analyst at Ovum, where he authored reports on mobile accessories and mobile applications.
Prior to that, he worked as a research engineer in the Institute for Communication Systems and Vodafone. Karim holds an MSc in Information
Systems Management from the University of Southampton and a PhD in human–computer interaction from the University of Surrey.
Fixed services in the Middle East and North Africa: trends and forecasts 2017–2022 based on 2Q 2017 data
© Analysys Mason Limited 2018 24
Analysys Mason’s consulting and research are uniquely positioned
24
CONSULTING
▪ We deliver tangible benefits to clients across the telecoms
industry:
communications and digital service providers, vendors,
financial and strategic investors, private equity and
infrastructure funds, governments, regulators,
broadcasters, and service and content providers
▪ Our sector specialists understand the distinct local challenges
facing clients, in addition to the wider effects of global forces.
▪ We are future-focused and help clients understand the
challenges and opportunities that new technology brings.
RESEARCH
▪ Our dedicated team of analysts track and forecast the
different services accessed by consumers and enterprises.
▪ We offer detailed insight into the software, infrastructure and
technology delivering those services.
▪ Clients benefit from regular and timely intelligence, and direct
access to analysts.
Analysys Mason’s consulting services and research portfolio
Fixed services in the Middle East and North Africa: trends and forecasts 2017–2022 based on 2Q 2017 data
© Analysys Mason Limited 2018
Research from Analysys Mason
Fixed services in the Middle East and North Africa: trends and forecasts 2017–2022 based on 2Q 2017 data
© Analysys Mason Limited 2018 26
Consulting from Analysys Mason
Fixed services in the Middle East and North Africa: trends and forecasts 2017–2022 based on 2Q 2017 data
© Analysys Mason Limited 2018
PUBLISHED BY ANALYSYS MASON LIMITED IN
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© Analysys Mason Limited 2018. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means – electronic,
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Figures and projections contained in this report are based on publicly available information only and are produced by the Research Division of Analysys Mason Limited independently of any
client-specific work within Analysys Mason Limited. The opinions expressed are those of the stated authors only.
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MARCH 2018