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1 C:\Documents and Settings\Moien\Desktop\rerc\Reg Website 19[1].7.10\Reg 26.doc RERC (Supply Code and Connected Matters) Regulations Index 1. Short title, applicability and commencement 2. Definitions 3. System of supply 4. Category of consumers and character of service 5. Point of supply 6. Application for supply 7. Supply where no extension of distribution mains is required 8. Supply where distribution mains require extension 9. Supply where new substation is to be commissioned 10. Supply in localities where no provision for supply exists 11. Supply where electric line /plant is provided by applicant 12. Priority in release of connection 13. Withdrawal of application 14. Delay on part of applicant to take supply 15. Relaxation in time specified 16. Security in respect of electricity supplied 17. Annual review of security amount 18. Additional security 19. Adjustment of excess security 20. Security for electric meter 21. Payment of interest 22. Failure to pay security 23. Supply through pre paid meter 24. Refund of security 25. Supply through meter 26. Electricity charges and prices 27. Reading of meter 28. Inaccessibility of meter 29. Assessment in case of stopped, lost or stolen meter 30. Defective meter 31. Replacement of meter 32. Check meter 33. Lost meter 34. Recovery of charges for supply 35. Payments to licensee 36. Delayed payment surcharge 37. Refund of excess amount 38. Disconnection of supply 39. Recovery of old dues 40. Restoration of supply 41. Tampering, distress or damage to electric plant etc. 42. Power of licensee to enter premises 43. Increase in connected load/demand 44. General

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1 C:\Documents and Settings\Moien\Desktop\rerc\Reg Website 19[1].7.10\Reg 26.doc

RERC (Supply Code and Connected Matters) Regulations

Index 1. Short title, applicability and commencement 2. Definitions 3. System of supply 4. Category of consumers and character of service 5. Point of supply 6. Application for supply 7. Supply where no extension of distribution mains is required 8. Supply where distribution mains require extension 9. Supply where new substation is to be commissioned 10. Supply in localities where no provision for supply exists 11. Supply where electric line /plant is provided by applicant 12. Priority in release of connection 13. Withdrawal of application 14. Delay on part of applicant to take supply 15. Relaxation in time specified 16. Security in respect of electricity supplied 17. Annual review of security amount 18. Additional security 19. Adjustment of excess security 20. Security for electric meter 21. Payment of interest 22. Failure to pay security 23. Supply through pre paid meter 24. Refund of security 25. Supply through meter 26. Electricity charges and prices 27. Reading of meter 28. Inaccessibility of meter 29. Assessment in case of stopped, lost or stolen meter 30. Defective meter 31. Replacement of meter 32. Check meter 33. Lost meter 34. Recovery of charges for supply 35. Payments to licensee 36. Delayed payment surcharge 37. Refund of excess amount 38. Disconnection of supply 39. Recovery of old dues 40. Restoration of supply 41. Tampering, distress or damage to electric plant etc. 42. Power of licensee to enter premises 43. Increase in connected load/demand 44. General

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Schedule 1. Application fee 2. Expenses for providing electric line / plant and extension of

distribution mains and/ or service line (1) Amount to be deposited with application (2) Additional amount to be deposited on demand for

extension of distribution mains/supply line 3. Security for meters 4. Security deposit from govt. servants living in govt. quarters 5. Rental charges

(1) Meter rent (2) Transformer rent (3) Other equipments

6. Line and plant charges for temporary connection (1) Fixed charges (2) Charges towards line cost (3) Charges towards transformer

7. Re-connection charges

Annexure

Annexure- 1 Procedure for determination of connected load

----------------

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RAJASTHAN ELECTRICITY REGULATORY COMMISSION

NOTIFICATION

Jaipur, 9th June,2004

No. RERC/Secy/ Reg. -26 - In exercise of powers conferred by sections 43 to 48, 50, 55 and 56 read with section 181 of the Electricity Act 2003 (Act 36 of 2003), the Rajasthan Electricity Regulatory Commission, after previous publication, makes the following regulations, namely: 1. Short title, applicability and commencement (1) These regulations shall be called

‘The Rajasthan Electricity Regulatory Commission (Electricity Supply Code and Connected Matters) Regulations, 2004’.

(2) These regulations shall apply to distribution licensees in the State. (3) These regulations shall come into force from the date of their

publication in the official gazette.

2. Definitions Unless the subject matter or context otherwise requires,

(1) ‘Act’ shall mean the Electricity Act, 2003.

(2) ‘Connected load’ shall mean the sum of rated capacities of all the energy consuming devices on the consumer's premises, which can be operated simultaneously. For the purpose of levy of any charges and for deciding the supply voltage, the connected load in case of a LT consumer, shall be determined as per method prescribed in Annexure –1.

(3) ‘Contract Demand’ shall mean the demand in kVA applied for by the applicant and agreed to by the licensee.

(4) ‘Installation’ shall mean the whole of the electric wires, fittings, motors and apparatus erected and wired by or on behalf of the consumer on his premises.

(5) ‘L-Form’ shall mean a certificate issued by an Electrical Contractor,

licensed by the Electrical Inspector, certifying that the electrical equipment and wiring installed at a premises is in accordance with the provisions of the Indian Electricity Rules, 1956, or such other certificate as may be required under the regulations framed by the Authority under Section 53 of the Act.

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(6) ‘ Licensee’ shall mean a distribution licensee for the purposes of these regulations.

(7) ‘Maximum Demand’ shall mean the average kVA delivered at the

point of supply of a consumer during any consecutive period of 30 or 15 minutes of maximum use during the month, as may be specified by the licensee, with the approval of Commission.

(8) ‘Schedule’ shall mean the Schedule attached to these regulations

indicating various charges and rentals authorized by the Commission for levy by the licensee on the consumer.

Words or expressions occurring in these Regulations and not defined herein shall have the same meaning assigned to them under the Electricity Act, 2003.

3. System of supply

(1) The voltage of alternating current (AC) supplied by the licensee

shall be as follows:

a) Low Tension (LT) Supply i) Single Phase 230 Volts between each phase and neutral. ii) Three Phase 400 Volts between phases.

b) High Tension (HT) Supply

i) Three Phase 11,000 Volts (11 kV) between phases. ii) Three Phase 33,000 Volts (33 kV) between phases.

c) Extra High Tension (EHT) Supply

i) Three Phase 1,32,000 Volts (132 kV) between phases. ii) Three Phase 2,20,000 Volts (220 kV) between phases.

(2) The frequency of supply shall be 50 Hertz.

(3) The voltage and frequency of supply may have permissible

variations as per rule 54 and 55 of the Indian Electricity Rules- 1956. Once the Central Electricity Authority issues regulations regarding voltage and frequency, it shall be governed by such regulations.

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4. Category of consumers and character of service

The character of service for various categories of consumers shall be as under

Category of Consumer Character of Service i) Connected Load up to 5 kW i) LT Single phase ii) Connected Load above 5 kW ii) LT Three phase

a) Domestic

iii) Others including large building/ complex and consumers having contract/ actual demand more than 50 kVA

iii) HT 11kV or 33 kV whichever is feasible

i) Connected Load up to 5 kW i) LT Single phase ii) Connected Load above 5 kW LT Three phase

b) Non-Domestic

iii) Others including large building/ complex and consumers having contract/ actual demand more than 50 kVA

iii) HT 11kV or 33 kV whichever is feasible

c) Public Street Lighting All services LT Single phase or three phase d) Agriculture All services LT Three phase

i) Connected Load upto 5 kW i) LT Single phase e) Small Industrial ii) Connected Load above 5 kW but upto

18.65 kW (25 HP) ii) LT Three phase

i) Connected Load above 18.65 kW (25 HP) and upto 112 kW (150 HP) but contract/ actual demand remains upto 50 kVA

i) LT Three phase

f) Medium Industrial

ii) Connected Load above 18.65 kW (25 HP) and upto 112 kW (150 HP) but contract/ actual demand is above 50 kVA and upto 125 kVA

ii) HT 11 kV

i) Connected Load above 112 kW (150 HP) and/or contract/ actual demand above 125 kVA but upto 1500 kVA

i) HT 11kV

ii) Contract/ actual demand is above 1500 kVA but upto 5000 kVA

ii) HT 33 kV

g) Large Industrial (except Railway Traction)

iii) Contract/ actual demand above 5000 kVA iii) EHT 132 kV or 220 kV

i) Connected Load upto 5 kW i) LT Single phase ii) Connected Load above 5 kW but

contract/ actual demand remains upto 50 kVA

ii) LT Three phase

iii) Connected Load above 5 kW and contract/ actual demand is more than 50 kVA but upto 1500 kVA

iii) HT 11kV

iv) Contract/ actual demand above 1500

kVA but upto 5000 kVA iv) HT 33 kV

h) Mixed Load

v) Contract/ actual demand above 5000 kVA

v) EHT 132 kV or 220 kV

i) Railway Traction Contract/ actual demand above 5000 kVA Phase to phase supply at the voltage specified for large industrial consumer

Note: i) If any existing connection is at variance from table above it shall be changed only at consumer's request except in case of a consumer availing LT supply who falls in the category of HT supply or a HT

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consumer who falls in EHT consumer category. In such a case, the licensee may change the character of service wherever feasible after serving a notice of not less than 30 days. ii) 3 phase supply shall be given for connection having motor above 3 BHP. iii) In case of premises to which supply of electricity is sought, and a transformer is to be provided and if space on public land for providing transformer is not available, space has to be provided in the premises by the consumer. iv) The licensee may allow supply to a consumer at a voltage level one stage higher or lower in exceptional circumstances. The licensee may also allow a three phase supply to Domestic or Non Domestic consumer with less than 5 kW connected load. 5. Point of supply Unless otherwise agreed to, the point of supply shall be at outgoing terminals of the

a) Meter in case of an LT consumer, and b) Switchgear that may be installed in consumer's premises,

irrespective of point of metering; in case of HT or EHT consumer. 6. Application for supply (1) An owner or an occupier of any premises requiring supply of electricity may apply for supplying electricity to such premises to such officer as the licensee may designate for this purpose. The application shall be in a form, prescribed by the licensee with approval of the Commission. (2) The applicant shall deposit along with his application an application fee and where he requires the licensee to provide electric line or electric plant, he shall also deposit expenses as authorized in the Schedule for providing such electrical line or electrical plant to be used by the licensee for giving such supply. (3) In case the licensee requires the applicant to give security for payment of monies which may become due to him-

(a) in respect of electricity supplied or (b) in respect of electric meter provided by the licensee, the applicant shall also deposit the amount of security as specified in these regulations along with his application. (4) The application shall also be accompanied by a certificate in Form ‘L’ or any other requirement prescribed by Electrical Inspector regarding applicant’s installation. (5) Where for supplying electricity to a premises, another person’s

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premises have to be used for providing service line or the service line has to cross over or laid underground in another person’s premises, the applicant shall attach the consent of such person along with his application. (6)The licensee shall issue a receipt of the application/L-form received from the applicant. If an application is incomplete in any respect, the licensee shall within seven days of receipt of the application, inform the applicant of all deficiencies, including non attachment of L-form. (7) In case the applicant for agriculture connection or for HT supply connection, furnishes L-form separately after the application, the applicant may get a receipt from the licensee on its photo/ zerox copy. (8)The application form shall be supplied free of cost by the licensee or can be downloaded from the website of the licensee. 7. Supply where no extension of distribution mains is required Where no extension of distribution mains or commissioning of new sub-stations is involved, the licensee shall inspect the applicant’s installation and release connection within one month of the receipt of completed application as mentioned in clause 6. Explanation (1) If LT supply of electricity can be provided to a premises by existing service line or by laying service line up to 50meters, from an existing overhead line or underground cable where a cable box, junction box, pillar box etc. has been provided, the distribution mains shall be deemed to require no extension. (2) In case of HT supply of electricity to a premises, the distribution system shall be deemed to require augmentation and procedure laid down in clauses 8 and 9 shall be followed. 8. Supply where distribution mains require extension (1) After receipt of an application as provided in clause 6, if the

licensee finds that the supply of electricity to premises applied for requires extension of distribution mains, the licensee shall work out additional expenses, if any, as specified in the Schedule for such extension and intimate the applicant within one month of the receipt of application, the extension required and additional sum required for providing such extension.

(2) Where extension of distribution mains is required but no additional sum is required to be deposited, the licensee shall complete the extension work within fifteen days.

(3) The licensee may require the applicant to deposit the additional sum worked out and intimated under sub clause (1) within a period of one month or such extended period as the licensee may allow.

(4) The licensee shall complete the extension of distribution mains within

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the time specified below for different voltage levels after deposit of additional sum by the applicant:

(i) LT Line 15 days. (ii) 11 KV Line Upto 1st 5 Km 30 days Next 5 Km each 15 days. (iii) 33 KV Line Upto 1st 5 Km 60 days Next 5 Km each 30 days (iv) 132 KV Line Upto 1st 5 Km 180 days Next 5 Km each 45 days

(5) After completion of the extension work, the licensee shall inspect the installation and release connection within fifteen days.

9. Supply where new substation is to be commissioned (1) In case where supply of electricity to premises applied for requires

commissioning of a new sub-station, the licensee shall take up the work on the new substation as per investment plan approved by the Commission and intimate within two months of receipt of application, the date of commencement of work to the consumer and complete the work within the time specified below for different sub-stations, from the commencement of work:

(i) 11/0.4 KV S/S 30 days (ii) 33/11KV S/S 120 days (iii) Extension of bay at 33/11KV S/S 30 days (iv) 132/33/11KV S/S 12 months (v) Extension of bay at 132 KV S/S 45 days

(2) After commencement of work of sub-station, the licensee shall intimate the applicant within fifteen days if any additional sum is to be deposited by the applicant as authorized in the Schedule for providing electric line or electric plant to be used by the licensee for giving such supply.

(3) The licensee may require the applicant to deposit the additional sum within a period of one month or such extended period as the licensee may allow.

(4) (a) Where no additional sum is to be deposited by the applicant

for providing electric line or electric plant, the licensee shall inspect consumer’s installation and release connection within fifteen days of commissioning of the sub-station.

(b) Where additional sum is to be deposited by the applicant for

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providing electric line or electric plant as intimated in sub clause (2), the licensee shall complete extension work and inspect consumer’s installation and release connection as per sub-clause (4) and (5) of clause 8 or within fifteen days of commissioning of the sub-station, whichever is later.

10. Supply in localities where no provision for supply exists In case where supply of electricity is sought in a village,

hamlet or area wherein no provision for supply of electricity exists, the licensee shall take up the electrification of such locality as per investment plan approved by the Commission. Once electrification of such locality is completed, supply shall be provided to the applicant in accordance with the provisions of clauses 7 to 9 as may be applicable to him.

11. Supply where electric line /plant is provided by applicant (1) Where the applicant does not require the licensee to provide

electric line or electric plant but chooses to provide them himself, he shall pay as supervision charges only 15%of the expenses the licensee is authorized to recover under the Schedule for providing such supply. The licensee shall supervise the work of the applicant and provide guidance in technical matters and matters relating to safety.

(2) The licensee shall provide supply of electricity within fifteen days of intimation given by the applicant regarding completion of work relating to electric line or electric plant, subject to provisions of clause 6 to 9.

(3) Where the applicant himself provides electric line or plant required for supply of electricity, he shall not be required to pay expenses for such line and plant mentioned in the Schedule.

12. Priority in release of connections The licensee shall maintain a priority register for each consumer category subdivision /locality wise separately for consumers falling under clauses 7, 8 and 9 and release connection to consumers according to their priority on first come first served basis.

13. Withdrawal of application (1) If any person after applying for supply of electricity withdraws his application or refuses to take supply, the amount of application fee shall not be refunded to such person but the amount of security paid under sub clause (3) of clause 6 shall be refunded to him along with 50% of expenses paid for providing electric line and electric plant. (2) If a person fails to deposit additional sum required for extension of distribution mains within the time allowed by the licensee, the licensee may treat his application as withdrawn after giving him thirty days notice.

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14. Delay on part of applicant to take supply (1) Where a licensee has completed the work required for providing

supply of electricity to an applicant but the installation of the applicant is not ready to receive supply, the licensee shall serve a notice on the applicant to take supply within sixty days of service of notice.

(2) If after service of notice the applicant fails to take supply of electricity, the licensee may recover minimum charges determined by the Commission for his category of consumers for completed months after expiry of notice till the applicant takes supply.

15. Relaxation in time specified The time specified in clauses 6 to 9 for the licensee for completing certain activities may stand relaxed if the licensee is prevented to perform his functions by reasons beyond his control like earthquake, flood, cyclone, storms etc. or by any Act of law.

16. Security in respect of electricity supplied

(1) Provisional security The provisional amount of security for payment to a licensee of

monies which may become due to him in respect of electricity supplied to a person applying for supply of electricity under clause 6 shall be

(a) equivalent to a sum worked out on the basis of Rs. 100/kW, Rs. 200/kW and Rs. 300/kW of connected load applied for by domestic, non-domestic and Public Street Light consumers respectively.

(b) equivalent to two months minimum billing as determined by the Commission for other class of consumer category of supply: Provided that in case of industrial consumers who opt for fortnightly billing, the provisional amount of security shall be equivalent to one and a half month’s minimum billing amount.

(2) Final security (a) The provisional amount of security deposited initially shall be

reviewed on the basis of average monthly consumption of first twelve months after commencement of supply and shortfall, if any, from the security furnished under sub clause (1), shall be intimated by the licensee and deposited by the consumer.

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(b) In case of seasonal industries, the amount of security shall be equivalent to two month’s average billing during period of season.(3)Security from a consumer other than the owner

The amount of security from a consumer other than the owner of a premises shall be double the amount mentioned in this clause. 17. Annual review of security amount The licensee may review at the beginning of each financial year the requirement of security from a consumer to cover actual average consumption for the period applicable to him, on the basis of his average actual consumption of electricity for the preceding twelve months and intimate the consumer. 18. Additional security If on the basis of annual review under clause 17, the security given by a consumer is found to have become insufficient and the difference between the amount so worked out and the security already deposited with the licensee exceeds Rs. 500 or 10% of the existing security whichever is more, the licensee may give a notice to the consumer to deposit the difference within 30 days of service of notice. 19. Adjustment of excess security If on the basis of annual review under clause 17, the security given by a consumer is found to be in excess and the difference between the amount so worked out and the security already deposited with the licensee exceeds Rs. 500 or 10% of the existing security whichever is more, the licensee shall adjust the difference in security in the electricity bills of the consumer during the period July 1 to September 30 of the following year. 20. Security for electric meter The amount of security in respect of a meter provided by the licensee shall be as mentioned in the Schedule. 21. Payment of interest The licensee shall pay interest at the rate equivalent to bank rate of Reserve Bank of India as on April 1 of the year, on the security deposit of a consumer and the amount of interest accrued during a financial year shall be adjusted in the electricity charges payable by the consumer from July 1 to September 30 of the following year. 22. Failure to pay security The licensee may, if he thinks fit, refuse to give supply of electricity to a person who fails to give security under clause 16 or discontinue supply of electricity to a person who fails to give security under clause 18, for the period during which such failure continues. Before discontinuing

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supply of electricity for failure to deposit additional security, the licensee shall give a fifteen days notice to the consumer. 23. Supply through pre paid meter The licensee shall not be entitled to any security under clause 16 if supply to a person is made through a pre paid meter. 24. Refund of security The licensee shall refund the security taken under clause 16 or 18 and 20 on request of the person who gave such security on permanent disconnection of supply of electricity within two months of disconnection or application for refund, whichever is later. For this purpose , the amount indicated on last bill issued shall be treated as sufficient proof of security deposit amount and no additional proof shall be required. 25. Supply through meter (1) All supply of electricity shall be through installation of a correct

meter in accordance with the metering code approved by the Commission or regulations made in this behalf by the Authority. Provided that supply to agriculture consumers who are on the date of coming into force of these regulations, being supplied electricity otherwise than through a meter shall not be so supplied beyond March 31,2005.

(2) Metering in each case shall be provided on ground floor only. (3) Supply of electricity to temporary connections shall be made

preferably through pre paid meters. 26. Electricity charges and prices The prices to be charged by a licensee for the supply of electricity by him shall be in accordance with tariff determined by the Commission from time to time and fixed by the licensee in accordance with the methods and principles as may be specified by the Commission. The charges for electricity supplied by the licensee shall be published in local news papers in such manner so as to give adequate publicity for such charges and prices. The licensee shall also publish a booklet from time to time giving prices to be charged for supply of electricity for the benefit of the consumer. 27. Reading of meter (1) On behalf of the licensee, a meter reader or a person authorised by

the licensee in this behalf, shall have access to the consumer’s premises at all times during the day for the purpose of reading the meter for ascertaining the amount of electricity supplied or the electrical quantity contained in the supply to the consumer.

(2) The meters shall be read each month or at such intervals as the licensee may fix with prior approval of the Commission.

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28. Inaccessibility of meter (1) If at the time of taking reading the consumer's premises are locked

or the meter is otherwise inaccessible, the licensee may recover charges for electricity supplied on the basis of previous four months average consumption.

(2) If the meter remains inaccessible in the next billing cycle also, the licensee may require the consumer by a notice of not less than seven days for facilitating the reading of the meter. The licensee may discontinue supply of electricity if the consumer fails to comply with the notice.

(3) For the period meter remains inaccessible, the licensee may charge for the electricity supplied on the basis of average for the previous four months. On the meter becoming accessible for reading, the licensee may recover charges on the basis of actual consumption of electricity and adjust the sum already recovered on average basis.

29. Assessment in case of stopped, lost or stolen meter (1) If the meter stops working for any reason, or the meter is stolen or

lost, the consumption of electricity for the period during which electricity has been consumed with stopped meter or without a meter, shall be calculated as follows:

(i) All consumers except seasonal industrial and agricultural consumers.

The consumption of electricity shall be assumed as the same for the corresponding period of the previous year or the average consumption of the previous six months whichever is higher.

(ii) Seasonal industrial consumers. The consumption of electricity shall be assumed as the same for the corresponding period of preceding season or off-season as the case may be.

(iii) Agriculture consumers. The consumption of electricity shall be assumed on connected load basis with 100% load factor as follows:

(a) Rural area: For Billing months of October to April : 6 units/HP/day For Billing months of May to September : 4 units /HP/day

(b)Urban area: For Billing months of October to April : 12 units/HP/day For Billing months of May to September : 8 units /HP/day

(2) In case of (i) and (ii) of sub-clause (1) if there is no previous period, minimum-billing charges for the consumer category may be recovered by the licensee for the period meter remains stopped. In

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case of HT connection after installation of a correct meter the assessment shall be reviewed on the basis of average consumption of succeeding six months period and charged accordingly.

30. Defective meter

(1) In case the consumer or the licensee suspect a meter to be not functioning properly, he may give a notice to the other party and the accuracy of the meter shall be tested by the licensee on site or in its testing laboratory. In case the consumer so desires, the testing shall be arranged at laboratories designated for this purpose by the Electrical Inspector or the Central Electricity Authority..

(2) In the event of the meter being found inaccurate, the excess amount recovered from the consumer may be adjusted in the subsequent two bills. If any additional amount is to be recovered from the consumer, it may be recovered in subsequent two bills.

(3) The excess or short amount under sub clause (2) may be adjusted or recovered as the case may be for the period from the last meter testing till the date of meter being removed for testing is replaced but in any case not exceeding six months.

(4) In case of a dispute under this clause, decision of the Electrical

Inspector shall be final or as may be specified by the Authority.

31. Replacement of meter (1) In case of a stopped / defective meter the licensee shall inspect

and replace the metering system at its cost unless it is established that the system has been tampered or damaged in any way including excess load, by the consumer, in which case the consumer shall bear the cost.

(2) In case a stopped/defective metering system is not replaced within a period of two months of its detection, a rebate of 5% on the total bill of the consumer prepared under clause 29, excluding electricity duty shall be allowed from third monthly bill in case of monthly/fortnightly billing and second bill in case of bimonthly billing after such detection till the meter is replaced.

32. Check meter If the main meter stops working and the check meter, wherever provided by the licensee, is functioning, notwithstanding anything contained in clause 29, the consumer shall pay the electricity charges on the basis of the check meter. 33. Lost meter In case a meter is lost or stolen from the premises of the consumer, the

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consumer shall report such matter in the Police station and the supply shall be restored by the licensee after installation of a new meter at the cost of the consumer. 34. Recovery of charges for supply (1) The licensee shall recover the charges for electricity supplied to a

consumer on the basis of a bill served on the consumer every month or at such intervals as the licensee may fix with prior approval of the Commission.

(2) The bill shall contain important information relevant to that category

of consumer and its type of metering (Whole current meter, CT- operated meter, Trivector meter etc.), interalia, the followings: a) Category of consumer in clear term, such as domestic (rural),

domestic (urban), non domestic, public street light, agriculture (metered supply / flat rate), agriculture other than 24 hours supply, farm-house, agriculture 24 hours supply, Small, Medium & Large Industries, mixed load, PHED, traction etc.,

b) Date of meter reading c) Previous meter reading d) Present meter reading e) Date of issue of bill, f) Due date of payment, g) Fixed charges, h) Energy charges i) Minimum billing amount, j) Delayed payment surcharge / Late payment surcharge k) Other charges l) Amount of electricity duty m) Rentals etc., n) Amount of security

(i) towards electricity (ii) towards meter

o) Full address and telephone number of the concerned AEn, p) Full address and telephone number of complaint center and

forum for redressal of grievances.

(3) The bills may be sent by the licensee by hand or by post or by fax or e- mail and the date of issue of bills for different regions shall be widely publicised by the licensee for the information of consumers.

35. Payments to licensee (1) Any sum required to be paid to the licensee may be paid in cash or

by a cheque, bank draft, banker’s cheque or pay order drawn in favour of the concerned sub divisional officer of the licensee on the local branch of a bank.

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(2) All bills for electricity charges may be paid within twelve days of the

date of issue at the concerned sub-divisional office of the licensee or other collection centers authorized by the licensee as notified through local newspapers/ printed on the bills; either in cash or by pay order/bank draft/banker’s cheque or a cheque drawn on a local branch of a bank. The licensee may also receive payment by credit card or Electronic Clearing System.

(3) As per billing cycle if payment is required to be made fortnightly,

then two bills would be issued to the consumer. One bill would be for consumption made during the first fortnight of the month of issue of bill, which would be on provisional basis equal to half of the previous month's consumption, issued on or after 15th day of the month and its payment shall fall 12 days from the date of issue of the bill. Second bill would be issued on the basis of recorded consumption of the preceding month minus the payment made towards first bill. Second bill would be payable within 12 days from the date of its issue.

(4) Any tax, duty or other levy under any law payable in addition to

charges for electricity supplied, shall be payable by the consumer. (5) If monthly charges for electricity supplied or equipment installed by

the licensee are to be recovered for a part of a month, they shall be recovered proportionately for the number of days supply is made in the month.

(6) A consumer must present his bill at the time of payment, without

which the payment will not be accepted. If the consumer has lost the bill or otherwise requires a duplicate copy, a duplicate copy of the bill shall be supplied to him within three working days of receipt of his application in writing to that effect, on payment of charges as may be prescribed by the licensee with prior approval of the Commission.

36. Delayed payment surcharge If a consumer fails to pay his bill within twelve days of its issue, the licensee shall be entitled to recover a surcharge for delay in payment at the rate fixed by the Commission from time to time. 37. Refund of excess amount If a licensee recovers charges exceeding the tariff fixed by the Commission, the licensee shall refund the excess amount recovered to the person from whom it was recovered along with interest equivalent to bank rate of Reserve Bank of India prevalent on April 1 of the year when the amount was recovered.

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38. Disconnection of supply (1) A licensee shall be entitled to cut off supply of electricity to any person after giving not less than fifteen clear days notice in writing to such person if such person neglects to pay charges for electricity supplied or any other sum due from him to the licensee. (2) if such person produces proof of payment or deposits under protest:

(a) an amount equal to the sum claimed from him, or (b) the electricity charges due from him for each month calculated

on the basis of average charge for electricity paid by him during the preceding six months, whichever is less,

pending disposal of dispute, his supply shall not be cut off. 39. Recovery of old dues (1) No sum due from any consumer on account of charges for electricity or any sum other than a charge for electricity shall be recoverable after a period of two years from the date when such sum became first due unless such sum has been shown continuously as arrears and the licensee shall not cut off supply of electricity.

(2) Before effecting recovery of arrears, the licensee shall furnish details of arrears to the consumer and consider his representation, if any. 40. Restoration of supply (1) A person whose supply has been cut off for non-payment of dues of

the licensee may apply for restoration of supply in such form as the licensee may prescribe with prior approval of the Commission. An application for restoration of supply should be considered if made within

(a) two years in case of agriculture consumer, (b) one year in case of industrial consumer, and (c) six months in case of other consumers,

of the date of disconnection. A person applying after above period shall be treated as a new applicant.

(2) Within seven days of receipt of application under sub-clause (1), the licensee shall intimate the applicant the sums due from him to the licensee till the date of disconnection, along with interest thereon at the rate of 10% per annum for each completed month of non-payment after disconnection. No interest shall be charged on the surcharge for delay in payment. The licensee shall also intimate the reconnection charges as specified in the Schedule payable by the applicant.

(3) The licensee shall restore supply of electricity to the applicant within

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three days of deposit of the sum intimated under sub-clause (2) and such additional interest as may have become due till the date of deposit and reconnection charges specified in the Schedule.

41. Tampering, distress or damage to electric plant etc. (1) In case of tampering, distress or damage to electrical plant, electric

lines or meter by a consumer, the licensee may, in addition to other action under the provisions of the Act, recover the cost of repair or replacement of such electric plant, electric lines or meter from the consumer, and disconnect his supply.

(2) The licensee shall give at least seven days notice to the consumer and consider his explanation before proceeding to recover costs or disconnecting his supply under sub-clause (1).

(3) The supply shall be restored after the tampered or damaged plant, line or meter has been repaired or replaced.

42. Power of licensee to enter premises (1) Any licensee or any person acting on his behalf, at any reasonable

time and on informing the occupier of his intentions, enter any premises to which electricity is, or has been, supplied by him or any premises which have been used for providing service lines or premises in which underground or over which service line has been drawn for the purpose of disconnecting supply, removing the meter, replacing, altering or maintaining electric lines or electric plant or electric meter.

(2) Where a consumer refuses to allow the licensee or any person acting on his behalf to enter his premises or land for the purposes of sub-clause (1) or having entered, refuses to allow him to perform any act which he is authorized to perform, the licensee may after the expiry of twenty four hours from the service of a notice in writing on the consumer, cut off the supply to the consumer.

(3) The supply shall remain discontinued for so long as the consumer does not allow the licensee or the person acting on his behalf, to enter the premises and perform his function under sub-clause (1) but for no longer.

43. Increase in connected load/demand (1) In case a consumer requires increase in his connected load/demand , the licensee may require the consumer to apply in prescribed form and pay reasonable expenses which he is authorised to recover for such load/demand under the schedule for the character of service and the category of consumer. (2) While recovering expenses under sub clause (1) above, the licensee shall give credit to the consumer for the amount the consumer has already paid for electric line or plant for his existing load/demand.

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44. General: The licensee shall issue detailed instructions regarding terms and conditions of supply with the prior approval of the Commission for the benefit of consumers and persons applying for supply of electricity, containing detailed information regarding technical requirements of consumers’ and licensees’ installation as contained in the Indian Electricity Rules- 1956, or as specified by the Authority, procedure for inspection by licensee, requirement of security, agreement that a consumer may have to enter with the licensee regarding supply of electricity, provisions relating to change in consumer category, increase/ decrease in connected load / contract demand, change in name of consumer or shifting or transfer of connections, charges for miscellaneous services provided by the licensee and similar matters, conforming to the provisions of these regulations, terms and conditions of his license and terms and conditions of tariff determined by the Commission from time to time.

By order of the Commission

-sd- Secretary

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Schedule 1. Application fee (refer clause 6)

I. For LT – Supply:

i) LT - Single Phase 200/- ii) LT - Three Phase 500/-

II. For HT - Supply:

i) 11 KV 1000/- ii) 33 KV 2000/- iii) 132 KV 4000/- iv) 220 KV 4000/-

2. Expenses for providing electric line / plant and extension of

distribution mains and/ or service line

(1) Amount to be deposited with application (refer clause 6)

I. For LT - Supply

S.No. Category of Consumer Amount to be deposited (Rs.)

1- Domestic

Tribal sub plan - 750/- Rural - 1500/- in Abadi area Kachhi Basti - 2000/- Urban -5000/-

2. Non-domestic

Rural

Load upto1 KW -2000/- 1KW-5KW -3000/- 5KW-10KW -5000/- above 10KW -additional sum @ Rs 250/- for each KW or part beyond 10KW

Urban

Load upto1KW -3000/- 1KW-5KW -4000/- 5KW-10KW - 6000/- above 10KW -additional sum @ Rs 250/- for each KW or part beyond 10KW

3. Public Street Lighting

@ Rs 5000/- per pole with a normal span of 50 meters.

4. Agriculture Rural-general -11,500/- Urban and Farm House -12,200/-

5. Small industry, Medium Industry & Mixed Load

Load Upto 1 KW -3000/- 1KW-5KW -4000/ 5kW-10KW -6000/- above 10KW -additional sum @ Rs 250/- for each KW or part beyond 10KW

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II. For HT - Supply Rs 10,000/-

III. Cost of meter box / panel (along with I or II, as the case may be)

S.No. Particulars Amount in Rupees 1. Meter Box for LT Single phase meter 350/- 2. Meter Box for L.T. 3 phase meter (other than S.N. 3) 950/- 3. Meter Box for L.T. 3 phase meter for medium industry 2000/-

4. Meter Box / Panel for HT /EHT supply 10500/-

(2) Additional amount to be deposited on demand for extension of distribution mains/supply line (refer clause 8&9) I. For LT - Supply

S.No. Category of Consumer Amount to be deposited in addition to sum payable under ‘2(1)(I)’ above

1- Domestic and Non-domestic (in urban area and in rural area beyond abadi)

For extension of distribution mains and/or service line beyond 300 mtrs- (a) For single phase supply: Rs 100/mtr (b) For three phase supply: Rs 150/mtr

2. Public Street Lighting

As per item 2(1)(I)(3) above in case of additional pole, if required

3. Agriculture For extension of distribution mains and/or service line beyond first pole- (a)General: Rs 11,500/pole with 70mtr span (b)Urban / Farm House: Rs 12,200/pole with 70mtr span

4. Small industry, Medium Industry & Mixed Load

For extension of distribution mains and/or service line beyond 50 mtrs- (a)For single phase supply: Rs 100/mtr (b)For three phase supply: Rs 150/mtr

II. For HT - Supply (i) Line cost Cost of extension of transmission lines, distribution mains and Associated substation bay based on standard estimated cost as under

kV Line particulars Span Cost of line/km 11 S/C on 8m PCC poles with ACSR-Weasel 70m Rs 0.9lacs 11 S/C on 9m PCC poles with ACSR-Weasel 70m Rs 1.0 lacs 33 S/C on 9m PCC poles with ACSR-Dog 70m Rs 3.9 lacs 33 S/C on 9m PCC poles with ACSR-Dog 50m Rs 6.1 lacs

132 S/C with ACSR- Panther 335m Rs 7.6 lacs 132 D/C with ACSR- Panther 335m Rs 13.5 lacs 220 S/C with ACSR- Zebra 335m Rs 12.6 lacs 220 D/C with ACSR- Zebra 335m Rs 22.2 lacs

Note: Cost of line with other specification shall be charged on material cost plus 50% towards overhead.

Formatted

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Plus (ii) Towards Plant cost Rs 250/- per kVA of contract demand

Less (iii) Amount deposited. Amount deposited with application as per item 2(1)(II) above shall be adjusted.

3. Security for meters S.No. Particulars Amount

(Rupees)

1. Energy meter 1-phase static type (All Capacities)

350/-

2. Energy meter 3-phase 4-wire static type 10-40 Amp. 10-60 Amp.

650 /- 650/-

3. Energy meter 3-phase 4-wire C.T. operated 100/5 AMP

650/-

4. L.T. Trivector meter (static) 8,000/- 5. HT Trivector meter-0.5 class 8,000/- 6. LT CT – class 0.5, burden 15VA, bakelite type 600/- 7. LT CT – class 0.5, burden 10VA, resin cast type 300/- 8. 11kV CTPT set – all ratings 20,000/- 9. 33kV CTPT set – all ratings 50,000/- 10. EHT CT– all ratings (per set) 2,80,000/- 11. EHT PT– all ratings (per set) 5,80,000/-

4. Security deposit from govt. servants living in govt. quarters (towards energy & meter)

Type of residence Amount of security deposit

‘A’ Type ‘B’ Type ‘C’ Type ‘D’ Type ‘E’ Type ‘F’ Type ‘G’ Type ‘H’ Type

Rs. 800/- Rs.500/- Rs. 300/- Rs. 200/- Rs. 200/- Rs. 150/- Rs. 150/- Rs. 150/-

5. Rental charges

(1) Meter rent As per Tariff Order of the Commission

Formatted

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(2) Transformer rent

Consumers required to take supply on HT and opting for Nigam's transformer & Double Pole Structure (D.P.) , shall be charged rent at the following rates towards installation of transformer by the Nigam:

(a) for contract demand upto 60 kVA Rs. 2500/- per month

(b) for contract demand above 60 kVA but upto 100 kVA

Rs. 3000/- per month

(c) for contract demand above 100 kVA but upto 160 kVA

Rs. 4000/- per month

(d) for Contract demand above 160 kVA

@ 2% per month of the cost of transformer & Double Pole Structure

(3) Other equipments

Particulars Charges (a) L.T. Current Transformer Rs. 100/- per set per month (b) 11 kV CTPT Set Rs. 900/- per set per month (c) 33 kV CTPT Set Rs.2200/- per set per month (d) EHT CTPT Set Rs.9000/- per set per month 6. Line and plant charges for temporary connection (1) Fixed charges

S.No. Particulars Charges (i) LT supply upto 5 KW Rs. 250/- per connection (ii) LT supply above 5 KW & upto 25 KW Rs. 500/- per connection (iii) LT supply above 25 KW & upto 50 KW Rs. 1,000/- per connection (iv) 11 KV or 33 KV supply Rs. 3,000/- per connection Note: Above Fixed Charges are inclusive of Rent for CTs & CTPT Sets for the period upto one month. In case the period of temporary connection is more than one month, then the rent for CT/PT shall be charged on per day basis for the number of days beyond one-month period. (2) Charges towards line cost S.No. Particulars Charges (i) LT Lines (a) Single Phase Rs. 25/- per metre (b) Three Phase Rs. 37.50 per metre (ii) 11 KV single circuit line on 9 metre PCC Poles Rs. 25,000/- per Km. (iii) 33 KV single circuit line on 9 metre PCC Poles Rs.1,00,000/- per Km. (3) Charges towards transformer (if required)

(a) Transformer installation & removal charges: Rs 1000/- (b) Transformer Rent: 80% of normal charges, prescribed in 5(2)

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7. Reconnection charges

Type of service Amount (a) Low Tension Service: (i) Single Phase: Rs. 200/- (ii) Poly Phase: Rs. 600/- (b) High Tension Service Rs.2000/- (c) Extra High tension Service Rs.10000/-

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Annexure-1

Procedure for determination of connected load (Reference Regulation 2(2))

The applicant shall furnish L-form for actual connected load as per definition prescribed

in Regulation 2(2) of these Regulations. However, for the purpose of levy of any charges under the conditions of supply or charges for miscellaneous services or Tariffs for Supply of Electricity and also for deciding the supply voltage, the connected load shall be determined as follows in case of LT consumers. The applicant is advised to workout the load for sanction accordingly.

1. Bulb / Fan 60 Watt each 2. Tube Light 40 Watt each 3. Light Plug (5 Amp.) 60 Watt each 4. Television

(a)Colour (b) Black & White

100 Watt 60 Watt

5. Power Plug (15 Amp.) 500 Watt each

6. Fridge 250 Watt 7. Desert Cooler 250 Watt 8. Geyser 1500 Watt 9. Air-Conditioner 1/1.5

Ton 1500 Watt / 2200 Watt

10. Water lifting pump 0.25 HP or 0.5 HP

180 Watt or 360 Watt (According to Pump) or according to the equipment’s original rating (Name plate & Specification).

11. Arc/Induction furnace

600 kVA per ton capacity of furnace

12. Any other motor/device

Rated capacity or as per testing

Note:

1) Total load for s.n. 1 to 5 above, shall be considered with following diversity: a. Domestic-30% b. Public Street Light- 100% c. Others - 80%

2) If any equipment is connected with plug point, equipment’s load or plug

point rating whichever is higher shall be taken. In such case, load of plug point shall not be counted separately.

3) The higher rating of only one equipment shall be considered if both Geyser and Air-conditioner are installed.

4) Load of fire protection equipments shall not be considered for assessing the connected load.