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RFQ+ RFP for engagement of consultancy firm for project development and management consultant by Transport Department for installation of IP based CCTV surveillance solution in buses of DTC and Cluster scheme of Government of NCT of Delhi 1 Request for Qualification & Proposal (RFQ + RFP) For Engagement of Consultancy Firm for Project Development and Management Consultant by Transport Department for Installation IP Based CCTV Surveillance solution in buses of DTC & Cluster Scheme of Government of NCT of Delhi Transport Department, 5/9, Under Hill Road, Delhi-110054

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Page 1: Request for Qualification & Proposal (RFQ - Delhi

RFQ+ RFP for engagement of consultancy firm for project development and management consultant by Transport Department for installation of IP based CCTV surveillance solution in buses of DTC and Cluster scheme of Government of NCT of Delhi

1

Request for Qualification & Proposal

(RFQ + RFP)

For

Engagement of Consultancy Firm for Project Development and Management Consultant by Transport Department for Installation IP Based CCTV Surveillance solution in buses of DTC & Cluster Scheme of Government of NCT of Delhi

Transport Department, 5/9, Under Hill Road, Delhi-110054

Page 2: Request for Qualification & Proposal (RFQ - Delhi

RFQ+ RFP for engagement of consultancy firm for project development and management consultant by Transport Department for installation of IP based CCTV surveillance solution in buses of DTC and Cluster scheme of Government of NCT of Delhi

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Table of Contents

1. Glossary ……………………………………………………………………………………………… 5

2. Important Information ………………………………………………………………………… 6

3. About the RFQ + RFP ………………………….……………………………………………… 8

4. Part I – Scope of Work ………………………………………………………………………. 10

4.1 Background ……………………………………………………………………………………………………. 10

4.2 Outline of Scope ……………………………………………………………………………………………… 11

4.3 Project deliverables ..……………………………………………………………………………………… 13

4.4 Project Timeline .…………………………………………………………………………………………… 14

4.5 Payment Schedule .………………………………………………………………………………………… 14

5. Part II – Instructions to Bidders ………………………………………………………. 16

5.1 Last date and time for submitting the response ……………………………………………….. 16

5.2 Earnest Money Deposit (EMD) …………………………………………………………………………. 16

5.3 Time and date for opening of Response ………….………………………………………………... 16

5.4 Place of opening of the Response …………….…….………………………………………………... 16

5.5 Modification and Withdrawal of Response .…….………………………………………………... 17

5.6 Clarification regarding contents of the ………….………………………………………………... 17

5.7 Rejection of Response ……………………….………….………………………………………………... 17

5.8 Validity of Response ………………………….………….………………………………………………... 17

5.9 Supplementary Information/Corrigendum/Amendment to the RFQ +RFP………... 17

5.10 Response Preparation Costs ……………………………………………………………………………. 18

5.11 Right to Terminate the Process .………………………………………………………………………. 18

5.12 Authentication of Response .……………………………………………………………………………. 18

5.13 Interlineations in Response ……………………………………………………………………………. 18

5.14 Late Response ………………… ……………………………………………………………………………. 18

5.15 Mode of Submission ………….……………………………………………………………………………. 18

5.16 Language of Responses ……….……………………………………………………………………………. 18

5.17 Conditions under which this RFQ +RFP is issued ……………………………………………..… 19

5.18 Rights to the Content of Response …………….…………………………………………..…………. 20

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RFQ+ RFP for engagement of consultancy firm for project development and management consultant by Transport Department for installation of IP based CCTV surveillance solution in buses of DTC and Cluster scheme of Government of NCT of Delhi

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5.19 Modification and Withdrawal of Response .…………………………………………..…………. 20

5.20 Non-Conforming Responses ……… …………….…………………………………………..…………. 20

5.21 Disqualification …………………………..………….…………………………………………..…………. 20

5.22 Submission, Receipt and Opening of Proposal…………………………………………………. 21

6. Part III – Pre-Qualification Criteria ……………………………………………………. 22

7. Part IV – RFQ +RFP Response Opening …………………………………………. 24

7.1 RFQ +RFP Response Opening Sessions …..………….……………………………….…………. 24

7.2 Evaluation of Response ………….…..………….…………………………………………….…………. 24

7.3 Technical Qualification Criteria …..………….…………………………………………….…………. 24

7.4 Technical Evaluation Criteria ………………………………………………………………………….. 25

7.5 Commercial Bid Evaluation …….…..………….…………………………………………….…………. 30

7.6 Combined and Final Evaluation .…..………….…………………………………………….…………. 30

7.7 Award Criteria ………………… …….…..………….…………………………………………….…………. 30

7.8 Notification of Award …………….…..………….…………………………………………….…………. 30

7.9 Performance Guarantee ….. …….…..………….…………………………………………….…………. 31

8. Part V – Legal Terms ……………..………………………………………………………. 32

8.1 Disclaimer …….. ….. …….…..………….………………………………………………………..…………. 32

8.2 Law ………..…….. ….. …….…..………….………………………………………………………..…………. 32

8.3 Arbitration …….. ….. …….…..………….………………………………………………………..…………. 32

8.4 Penalty for use of undue influence .………………………………………………………..…………. 33

8.5 Non-disclosure of contract documents …………………………………………………..…………. 33

8.6 Limitation of Liability ….…..………….………………………………………………………..…………. 33

8.7 Concession Agreement ……………………………………………………………………………………. 33

9. Part VI – Forms ………………………………………………………………………………. 34

9.1 Form 1 : Covering Letter …..………….………………………………………………………..…………. 35

9.2 Form 2 : Organizational details …….………………………………………………………..…………. 37

9.3 Form 3 : Compliance Sheet..………….………………………………………………………..…………. 39

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RFQ+ RFP for engagement of consultancy firm for project development and management consultant by Transport Department for installation of IP based CCTV surveillance solution in buses of DTC and Cluster scheme of Government of NCT of Delhi

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9.4 Form 4 : Format of Bank Guarantee for EMD…..…………………………………..………..……. 40

9.5 Form 5 : Performance Bank Guarantee …………………………………………………..…………. 42

9.6 Form 6 : Format of Power of Attorney ……………..……………………………………………..…. 44

9.7 Form 7 : Undertaking ……………………………………………………………………………………….. 45

9.8 Form 8 : Format For financial proposal …………………………………………………………….. 46

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RFQ+ RFP for engagement of consultancy firm for project development and management consultant by Transport Department for installation of IP based CCTV surveillance solution in buses of DTC and Cluster scheme of Government of NCT of Delhi

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1. Glossary

Terms Meaning

TD Transport Department

RFP Request for Proposal

RFQ Request for Qualification

INR Indian Rupees

EMD Earnest Money Deposit

CCTV Closed Circuit Television

ICT Information Communication and Technology

PTZ Pan Tilt Zoom

IT Information Technology

SLA Service Level Agreement

RFQ Request for Quotation

DPR Detailed Project Report

FDR Fixed Deposit Receipt

BG Bank Guarantee

LLP Limited Liability Partnership

NDA Non-Disclosure Agreement

CMMi Capability Maturity Model Integration

PIU Project Implementation Unit

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RFQ+ RFP for engagement of consultancy firm for project development and management consultant by Transport Department for installation of IP based CCTV surveillance solution in buses of DTC and Cluster scheme of Government of NCT of Delhi

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2. Important Information

# Information Details

1. Project Name/ Name of Work RFQ+RFP for engagement of Consultancy firm for

project development and management Consultant by

Transport Department for installation of IP based

CCTV surveillance solution in buses of DTC and Cluster

scheme of Government of NCT of Delhi.

2. RFQ +RFP Reference No. DC/TPT/2017/01

3. Ministry/Division Transport Department, Government of NCT of Delhi

4. Procuring Entity and Agency

Name Secretary-cum-Commissioner (Transport), Government of

NCT of Delhi, 5/9, Under Hill Road, Delhi - 110054

5. Procurement Method Quality and Cost Based Selection (QCBS)

Quality (70%) and Cost (30%)

6. Mode of Tendering

e-tender through e-procurement portal of GNCTD at

(https://govtprocurement.delhi.gov.in)

7. EMD Amount INR. 15,00,000/- (Indian Rupees Fifteen Lakh only )

EMD amount in form of Bank Guarantee or FDR in original should reach to Deputy Commissioner (Cluster) Room No.127, New Block, Transport Department, 5/9, Under Hill Road, Delhi - 110054 on or before the date and time of closing of the bid (by 1500 hours on 19.12.2017).

8. Last Date for submission of written queries for clarification

Bidders shall have to post queries by email to [email protected] on or before 04.12.2017

9. Pre-bid meeting - Date, time,

and venue Pre-Bid conference will held on 05.12.2017 at 11.00 A.M.

in the Conference Room of Transport Department, 2nd

Floor, 5/9, Under Hill Road, Delhi – 110054.

10. Date, Time and Address for submission of bids

19.12.2017 up to 1500 hours through e-procurement

portal (https://govtprocurement.delhi.gov.in)

11. Date and Time for opening of Technical bid

19.12.2017 at 1530 hours (Room No.127, New Block,

Transport Department, 5/9, Under Hill Road, Delhi –

110054).

12. Date and Time for opening of Commercial Bid

To be intimated to the technically qualified bidders

subsequently.

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RFQ+ RFP for engagement of consultancy firm for project development and management consultant by Transport Department for installation of IP based CCTV surveillance solution in buses of DTC and Cluster scheme of Government of NCT of Delhi

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13. Contact details Subodh Kumar, Deputy Commissioner, Transport

Department, 5/9, Under Hill Road, Delhi – 110054,

Phone No: 011 – 23967011, Mobile No.8744073069

Fax No: 011-23933069

Email ID: [email protected]

Special Instruction:

1. All the pages of the bid/response should be numbered and signed by the authorized signatory. Total number of pages should be indicated in the covering letter (Form 1).

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3. About the RFQ + RFP

3.1 Responses invited for consultancy services as elaborated in Part II of this RFQ + RFP.

3.2 This RFQ +RFP is divided into six parts as follows.

a. Part I– Scope of Work.

b. Part II – Instructions for the Bidders.

c. Part III – Pre-Qualification Criteria.

d. Part IV – RFQ +RFP Response Opening

e. Part V– Legal Terms

f. Part VI – Forms

3.3 Pre Bid conference:

a. A prospective Bidder requiring any clarification on the RFQ +RFP Document may submit

their queries, via email, to the following e-mail id on or before 04.12.2017. Email Id for

submission of queries: [email protected].

b. TD will host a Pre-Bid Meeting for queries (if any) by the prospective bidders. The

representatives of the bidders may attend the pre-bid meeting at their own cost. Date,

Time and Venue for the Pre-Bid Meeting :

i. Pre-Bid conference will held on 05.12.2017 at 11.00 A.M.

ii. Venue for Pre-Bid conference: Conference Room, Transport Department, 2nd

Floor, 5/9, Under Hill Road, Delhi – 110054.

c. The queries should necessarily be submitted in the following format:

REQUEST FOR CLARIFICATION

Name and Address of the

Organization submitting request

Name and Position of Person submitting request

Contact Details of the Organization /

Authorized Representative

Tel: Mobile: Fax:

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RFQ+ RFP for engagement of consultancy firm for project development and management consultant by Transport Department for installation of IP based CCTV surveillance solution in buses of DTC and Cluster scheme of Government of NCT of Delhi

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Email:

Sr. No

RFQ +RFP Document Reference

(Section No., Page No.)

Content of the RFP

requiring clarification

Clarification Sought

1

3.4 This RFQ + RFP is being issued with no financial commitment and the TD reserves the right

to change or vary any part thereof at any stage. Buyer also reserves the right to withdraw the RFQ +

RFP, should it become necessary at any stage.

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RFQ+ RFP for engagement of consultancy firm for project development and management consultant by Transport Department for installation of IP based CCTV surveillance solution in buses of DTC and Cluster scheme of Government of NCT of Delhi

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4. Part I- Scope of Work

4.1 Background

Delhi Transport Corporation (DTC) is an autonomous body of Government of National

Capital Territory of Delhi constituted under the Road Transport Corporation Act, 1950 for

providing bus transport service to the commuters of Delhi. The DTC is under administrative

control of TD. At present, DTC has a fleet of 3781 low floor AC & Non-AC buses which are

being operated through 40 bus depots spread all over Delhi at strategic locations. The buses

of Sarojini Nagar and Raj Ghat bus depots are at present equipped with CCTV Cameras.

Within a year, 1000 new buses would be added to the fleet of DTC.

Under the Cluster scheme of TD, private entities are operating large city bus fleet on Gross

Cost Model of contracting under a Concession Agreement with TD. The cluster scheme is on

modified Gross Cost Model of contracting, in which TD is paying the concessionaire(s) for

operating required number of buses, as per the concession agreement, for about 200 Kms.

run by each bus/per day at the rate on which the concessionaire(s) won the tender(s). In the

modified Gross Cost Model, the concessionaire is compensated on the basis of service

delivery ensured through a system of incentives and disincentives. The fare collection goes to

the Government. The Government has to provide bus depot to the concessionaire under the

concession agreement. Cluster scheme, at present have 1645 buses, operating through 9

depots and would be shortly augmented to 2436. Tender for another 1000 buses would be

called by TD shortly.

The project envisages implementation of surveillance system through video surveillance

system in accordance with the highest standards available for monitoring the activities of the

commuters using the DTC and Cluster buses and also the crew members. The objective of the

project is to ensure safety and security of the passengers, particularly of women passengers

through IP based CCTV surveillance cameras in the buses of DTC and Cluster scheme. The TD

has decided to install IP Based Cameras in 6350 buses of DTC & Cluster Scheme. 3 Cameras in

each bus would be installed. Screen of appropriate size would also be provided in each bus to

telecast the output from each of the 3 Cameras in a systematic manner. It is proposed to

access and view video file in real time from any location (control center) for a particular

camera of a particular bus for which alert has been generated through operation of the “panic

button” or as and when the authorities intend to view the live video. The project shall ensure

to assess the past and future recording, of any incident in the bus, remotely through control

room. For such situation, the bandwidth charges would be paid to the telecommunication

company for such duration only for which the video have been assessed. The data will be

stored, monitored and analyzed at the centralized command and control centre to be

established as part of this project. The project shall be under the aegis of the TD.

On the advice and recommendations of the Consultant, TD will identify “System Integrator”

through competitive bidding that shall be responsible for providing the complete hardware,

software, maintenance, workforce for the project and implement for at least 5 years against

SLA based payments in pre-defined manner. The Concession Agreement with the identified

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System Integrator will be signed by DTC for DTC buses and Transport Department for Cluster

buses.

The Solution proposed to be implemented will have the following components in scope for

the consultants:

Intelligent Camera Surveillance System with Central Monitoring

a. Intelligent Cameras

(i) Surveillance – Fixed, PTZ, etc. which are state of the art, ruggedized for vandal proofing

b. Communication Network

c. Command and Control Centre operations

This Request for Proposal is being called by TD with a primary objective for availing

Consultancy Services from successful bidder for designing; selecting System Integrator and

Project management for setting-up IP based CCTV Surveillance solution with integrated Control

Center solution under TD. Through this RFQ +RFP, the TD will select Consulting firm to

undertake the tasks as listed in the following sections of the RFQ +RFP.

4.2 Outline of Scope

The objective of this Request for Proposal (RFQ + RFP) is to hire an agency to provide

consultancy and project management services for implementation of CCTV Cameras

Surveillance Project initiatives of TD as mentioned above. The broad scope of work of the

selected consultant will include, but not limited to the following:-

4.2.1 Solution conceptualization (Estimated time – 2 months): The consultant will be

responsible for requirements gathering and detailed designing of surveillance system. The

broad scope of activities which the consultant will be expected to undertake as part of

solution conceptualization will include:

a. Carry out the study of existing system, location selection for CCTV Cameras, detail

design of Control Centre and data storage system.

b. Study the existing Network backbone and design of suitable backbone for

communication through wireless and Fiber Optic Cable (FOC), design & prepare

technical specification of video surveillance system including Data Center (DC) with

Control Centre, etc.

c. Design and developing specification of required analytical and Command & Control

software for the Control Centre.

d. Plan, develop and design cost effective, usable reliable and integrated CCTV

management system.

e. Prepare Bill of Quantities (BOQ), Estimate Tender Documents, and Tender Evaluation

Report & Supervise implementation process.

f. Identify the interfaces of integration between the existing systems and the system

envisaged

g. Detailed requirements gathering, finalization and solution conceptualization

h. High level technology design and identification of functional requirements of the

solution

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i. Prepare detailed design of the various solution components including Solution

architecture, technical requirements, application architecture, technology & deployment

architecture, network & server architecture, security architecture, integration with

other initiatives, SLAs &monitoring tool.

j. Identification of change management requirements

k. Preparation of detailed financial estimates for the projects

l. To ensure and certify that the System Integrator has installed the hardware and

software in buses and in control centers as per the approved specifications, architecture

and aesthetical manner

m. To consult the vehicle manufacturers of the buses on which the CCTV Cameras will be

installed for parting power of the engine system to ensure the safety aspects

4.2.2 RFQ +RFP Preparation and Bid Management (Estimated time – 3 months): The

objective of this task of work for the consultant is to prepare RFQ +RFP for TD and facilitate

bid management activities leading to selection of System Integrator for surveillance system.

The broad activities which a consultant will be expected to perform are:

a. Preparation of RFQ +RFP based on requirements of TD

b. Facilitate pre-bid sessions with vendors and issue of necessary corrigendum/ replies to

vendor queries

c. Conduct detailed pre-qualification, technical and commercial evaluations of the

Response received

d. Undertake technical and commercial negotiations with shortlisted vendor

e. Facilitate discussions and approvals from the governance structures/ committees

formed for the bid

f. Preparation of Draft contract with vendors and assist in negotiations.

4.2.3 Project Management Support (Estimated time – 6 months) and Capacity Building

Support (Estimated time – 3 months)

a. Supervision of the works of the contractors and/or the other parties implementing the

project to ensure that the work is being done according to the project architecture, plan

and design.

b. Co-ordinate with the Project Implementation Unit (PIU).

c. Verify the procedures for the validation of functionalities and deliverables.

d. Verify the validation tests to check that the result complies with the quality

requirements.

e. Assist the PIU in foreseeing and managing potential issues that may affect the quality of

the output and the duration of the Project.

f. Design of reporting formats for the regular monitoring of selected bidder

g. Service Level Agreement (SLA) monitoring of the vendors and workout time delays and

cost implications.

h. Review vendor performance and provide inputs for TD with recommended actions, if

any required

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i. Work in close cooperation with the PIU to ensure that the Project is delivered on time

and within budget, advise on the appropriate settlement of problems regarding Project

adjustments during implementation.

j. Checking invoices submitted by the contractor and make certification in accordance

with the works executed onsite; identify the proposed training program and its

modification; issuing final acceptance certificate.

k. Suggest maintenance and up gradation strategy

4.3 Project deliverables

The deliverables of the consultant shall be:

4.3.1 Detailed Project Report: The consultant shall prepare a detailed project report which shall

contain the following items but not limited to:

a. Project objectives

b. Details of Existing infrastructure and solution

c. Architecture blueprint including applications, hardware, network, equipment and

manpower

d. Phasing Strategy

e. Project activities and timelines

f. Change management

g. Risk assessment & mitigation

h. Project costs and financing

i. Implementation plan

j. Detailed work plan

4.3.2 The Consultant selected through this bid process will provide deliverables as indicated in

this document and support TD in planning for implementation of the Project.TD reserves

the right to extend the delivery period, in the interest of the Government. In case of delay in

execution of the order, TD may recover from the bidder towards delay, a sum @ ½% (half

percent) of the price of proving the deliverable not delivered for a week or Part thereof

subject to maximum of 10% (ten percent) or Cancel the contract reserving concern

department right to recover damages.

4.3.3 In case any of the proposed resources are found to be not performing or not meeting the

expectations of the TD, the consultant shall find a replacement for the resource. TD will

evaluate the replacement profile and indicate the acceptance / rejection of the profile.

4.3.4 The consultant should note that as a part of requirement for this assignment, the consultant

will share with TD all intermediate documents, drafts, reports and any other item related to

this assignment. No work products, methodology or any other methods used by the

consultant should be deemed as proprietary and non-shareable with TD by the consultant.

4.3.5 Request for Proposal for selection of system integrator and assistance in appointment of

system integrator

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4.3.6 Project Management and capacity building support for the duration of 9 months excluding

the selection of agency for implementation which will be extendable by mutual agreement

for another one year

4.3.7 The Consultant shall ensure that the works are implemented according to the

Government/TD guidelines and completed in all manners as per the quality, standards and

within the budgeted cost and time.

4.4 Project Timeline

It is anticipated that the selected consultant will be contracted to provide the above

mentioned services as per following timeline.

Timeline:

T1 = Date of Contract signing with the consultant

T2 = Date of approval of DPR

T3 = Date of contract signing with System Integrator

Sr . No.

Deliverable Timeline

1. Detailed Project Report T1+ 8 Weeks

2. RFQ +RFP for selection of System Integrator T2+ 2 Weeks

3. Bid Process Management and selection of System Integrator

T2 + 10 Weeks (including 4 weeks needed for bidder responses)

4. Project Management T3 + 24 Weeks (6 months)

5. Capacity Building Support 12 Weeks (3 months)

4.5 Payment Schedule

Sr . No.

Deliverable Payment Percentage

1. Signing of contract and submission of Bank Guarantee

10%

2. Submission of Detailed Project Report

20%

3. Approval of Detailed Project Report

10%

4. Submission of RFQ +RFP

10%

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5. Selection of System Integrator through RFQ +RFP & bidding process 10%

6. Project Management and Capacity building support for a period of 9 months

40% (equated 4Quarterly installments)

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5. Part II- Instructions to Bidders

5.1 Last date and time for submitting the response

1500 hours on 19.12.2017. The response, should submitted through e-tender by the due date and time. The responsibility to ensure this lies with the Bidder.

5.2 Earnest Money Deposit (EMD)

a. The Bidders should pay E.M.D of INR 15,00,000/- (Rupees Fifteen Lakh only) in the name of Commissioner (Transport), Govt. of NCT of Delhi. Fixed Deposit Receipt (FDR) or Bank Guarantee is to be scanned and uploaded along with the bid. The original FDR or Bank Guarantee shall be sent to Deputy Commissioner (Cluster), Room No.127, New Block, Transport Department, 5/9, Under Hill Road, Delhi – 110054, so as to reach, on or before the date and time of closing of the bids. Failure to furnish the original FDR or Bank Guarantee before the closing of the bid will entail summarily rejection of the bid. The FDR or Bank Guarantee should be from Nationalized/Scheduled Bank or a Foreign Bank located in New Delhi approved by Reserve Bank of India. The FDR or the Bank Guarantee (BG) should be valid for a minimum of 180 days. The BG shall be in accordance with the format provided in Form 4.

b. EMD of all unsuccessful bidders would be refunded by TD, within one month of the

bidder being notified as being unsuccessful. The EMD, for the amount mentioned above, of successful bidder would be returned upon submission of Performance Bank Guarantee as per the format provided in Form 5.

c. The EMD amount is interest free and will be refundable to the unsuccessful bidders without any accrued interest on it.

d. The bid submitted without EMD, mentioned above, will be summarily rejected.

e. The EMD may be forfeited: i. If a bidder withdraws its bid during the period of bid validity.

ii. In case of a successful bidder, if the bidder fails to sign the contract in accordance with this RFQ +RFP.

f. The price quoted should be inclusive of GST.

5.3 Time and date for opening of Response

1530 hours on 19.12.2017 (If due to any exigency, the due date for opening of the Response is declared a closed holiday, the Response will be opened on the next working day at the same time or on any other day/time, as intimated by TD).

5.4 Place of opening of the Response

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The Bidders may depute their representatives, duly authorized in writing, to attend the opening of Response on the due date and time. This event will not be postponed due to non-presence of bidder’s representative.

5.5 Modification and Withdrawal of Response

A bidder may modify or withdraw his response after submission, provided that the written

notice of modification or withdrawal is received by TD prior to deadline prescribed for

submission of Response. A withdrawal notice may be sent by e-mail but it should be followed

by a signed confirmation copy to be sent by post and such signed confirmation should reach

the purchaser not later than the deadline for submission of Response. No response shall be

modified after the deadline for submission of Response. No response may be withdrawn in

the interval between the deadline for submission of Response and expiration of the period of

bid validity specified.

5.6 Clarification regarding contents of the Response

During evaluation and comparison of Response, TD may, at its discretion, ask the bidder for clarification of his response. The request for clarification will be given in writing and no change in prices or substance of the bid will be sought, offered or permitted.

5.7 Rejection of Response

Canvassing by the Bidder in any form, unsolicited letter and post- RFQ +RFP correction may invoke summary rejection. Conditional Response will be rejected.

5.8 Validity of Response

The Response should remain valid till 06 Months from the last date of submission of the

Response

5.9 Supplementary Information/ Corrigendum / Amendment to the RFQ + RFP

a. If TD deems it appropriate to revise any part of this RFQ + RFP or to issue additional data to clarify an interpretation of the provisions of this RFQ + RFP, it may issue supplements/corrigendum to this RFQ +RFP. Such supplemental information will be communicated to all the bidders through (https://govtprocurement.delhi.gov.in) and website of Transport Department (www.transport.delhigovt.nic.in). Any such supplement shall be deemed to be incorporated by this reference into this RFQ + RFP.

b. At any time prior to the deadline (or as extended by TD) for submission of Response, TD, for any reason, whether at its own initiative or in response to clarifications requested by prospective bidders, TD may modify the RFQ +RFP document by issuing amendment(s). All bidders will be notified of such amendment(s) by publishing on the websites, and these will be binding on all the bidders.

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c. In order to allow bidders a reasonable time to take the amendment(s) into account in preparing their Response, TD, at its discretion, may extend the deadline for the submission of Response.

5.10 Response Preparation Costs

a. The bidder shall be responsible for all costs incurred in connection with participation in the RFQ +RFP process, including, but not limited to, costs incurred in conduct of informative and other diligence activities, participation in meetings/discussions/presentations, preparation of Response, in providing any additional information required by TD to facilitate the evaluation process, and in negotiating a definitive Service Agreement and all such activities related to the bid process. This RFQ +RFP does not commit TD to award a contract or to engage in negotiations. Further, no reimbursable cost may be incurred in anticipation of award of the contract for implementation of the project.

5.11 Right to Terminate the Process

a. TD makes no commitments, explicit or implicit, that this process will result in a business transaction with anyone. Further, this RFQ +RFP does not constitute an offer by the department. The bidder’s participation in this process may result in TD selecting the bidder to engage in further discussions and negotiations towards execution of a contract. The commencement of such negotiations does not, however, signify a commitment by department to execute a contract or to continue negotiations.

5.12 Authentication of Response

a. A letter of authorization shall be supported by a written power-of-attorney, as per format, provided in Form 6 accompanying the response.

5.13 Interlineations in Response

a. The response shall contain no interlineations, erasures or overwriting except as necessary to correct errors made by the Bidder, in which case such corrections shall be initialed by the person or persons signing the response.

5.14 Late Response

a. Response received after the due date and the specified time (including the extended period if any) for any reason whatsoever, shall not be entertained and shall be returned unopened.

5.15 Mode of Submission

a. Submission of the bid shall be in accordance to the instructions given in the table below:

Details

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Availability of RFQ + RFP Documents

RFQ + RFP documents can be downloaded and for the detailed notice, please visit e-procurement portal of Government of NCT of Delhi (https: //govtprocurement.delhi.gov.in) and website of Transport Department at (www.transport.delhigovt.nic.in).

The bidders are expected to examine all instructions, forms, terms, project requirements and other information in the RFQ + RFP documents. Failure to furnish all information required as mentioned in the RFQ +RFP documents or submission of a response not substantially responsive to

the RFQ + RFP documents in every respect will be at the bidder's risk and may result in rejection of the response and forfeiture of the bid

b. TD will not accept delivery of Response in any manner other than submission of

proposals within defined timeline at the venue mentioned in Section 2 of this RFQ +RFP. Response delivered in any other manner shall be treated as defective, invalid and rejected.

c. The Responses shall be valid for a period of Six (6) months from the date of opening of the Responses. A Response valid for a shorter period may be rejected as nonresponsive. On completion of the validity period, unless the bidder withdraws his Response in writing, it will be deemed to be valid until such time that the bidder formally (in writing) withdraws his Response.

d. In exceptional circumstances, at its discretion, TD may solicit the bidder's consent for an extension of the validity period. The request and the responses thereto shall be made in writing or by fax or email.

5.16 Language of Responses

The Response and all correspondence and documents shall be written in English. All opened Responses and accompanying documentation will become the property of TD and will not be returned. However any unopened document would be returned to the bidder.

5.17 Conditions under which this RFQ + RFP is issued

a. This RFQ +RFP is not an offer and is issued with no commitment. TD reserves the right to withdraw the RFQ +RFP and change or vary any part thereof at any stage. TD also reserves the right to disqualify any bidder should it be so necessary at any stage.

b. Timing and sequence of events resulting from this RFQ +RFP shall ultimately be determined by TD.

c. No oral conversations or agreements with any official, agent, or employee of TD shall affect or modify any terms of this RFQ +RFP and any alleged oral agreement or arrangement made by a bidder with any department, agency, official or employee of TD shall be superseded by the definitive agreement that results from this RFQ +RFP

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process. Oral communications by TD to bidders shall not be considered binding on TD, nor shall any written materials provided by any person other than TD.

d. Neither the bidder nor any of the bidder’s representatives shall have any claims whatsoever against TD or any of their respective officials, agents, or employees arising out of or relating to this RFQ +RFP or these procedures (other than those arising under a definitive service agreement with the bidder in accordance with the terms thereof).

5.18 Rights to the Content of Response

a. All Responses and accompanying documentation of the RFQ +RFP will become the property of TD and will not be returned after opening of the Responses. TD is not restricted in its rights to use or disclose any or all of the information contained in the Response and can do so without compensation to the bidders. TD shall not be bound by any language in the Response indicating the confidentiality of the Response or any other restriction on its use or disclosure.

5.19 Modifications and Withdrawal of Responses

a. No Response may be withdrawn in the interval between the deadline for submission of Responses and the expiration of the validity period specified by the bidder on the Response form. Entire bid security may be forfeited, if any of the bidders, withdraw their bid during the validity period.

5.20 Non-Conforming Responses

a. A Response may be construed as a non-conforming Response and ineligible for consideration.

b. If it does not comply with the requirements of this RFQ +RFP. Failure to comply with the requirements, and acknowledgment of receipt of amendments, are common causes for holding Responses non-conforming

c. If a Response appears to be “canned” presentations of promotional materials that do not follow the format requested in this RFQ +RFP or do not appear to address the particular requirements of the proposed solution, and any such bidders may also be disqualified

5.21 Disqualification

The Response is liable to be disqualified in the following cases or in case the bidder fails to meet the bidding requirements as indicated in this RFQ +RFP:

a. Response not submitted in accordance with the procedure and formats prescribed in

this document or treated as non-conforming Response.

b. During validity of the Response, or its extended period, if any, the bidder increases his quoted prices

c. The bidder qualifies the Response with his own conditions

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d. Response is received in incomplete form

e. Response/EMD is received after due date and time at the designated venue

f. Response is not accompanied by all the requisite documents and requisite fee(s)

g. Information submitted in Response is found to be misrepresented, incorrect or false, accidentally, unwittingly or otherwise, at any time during the processing of the contract (no matter at what stage) or during the tenure of the contract including the extension period if any

h. Bidder tries to influence the Response evaluation process by unlawful/corrupt/fraudulent means at any point of time during the bid process

i. In case any one bidder submits multiple Responses or if common interests are found in two or more bidders, the bidders are likely to be disqualified, unless additional Responses/bidders are withdrawn upon notice immediately

j. Bidders may specifically note that while evaluating the Responses, if it comes to TD’s knowledge expressly or implied, that some bidders may have colluded in any manner whatsoever or otherwise joined to form an alliance resulting in delaying the processing of Response then the bidders so involved are liable to be disqualified for this contract as well as for a further period of three years from participation in any of the tenders floated by TD

k. The response to the pre-qualification criteria, Response and the entire documentation submitted should not contain any information on price, pricing policy, pricing mechanism or any information indicative of the commercial aspects of the bid.

5.22 Submission, Receipt and Opening of Proposal

a. The original proposal, both technical and financial proposals shall contain no interlineations or overwriting, except as necessary to correct errors made by the Consultants themselves. The person who signed the proposal must initial such corrections.

b. An authorized representative of the Consultants shall initial all pages of the original technical and financial proposals. The authorization shall be in the form of a written power of attorney accompanying the proposal or in any other form demonstrating that the representative has been duly authorized to sign.

c. All the pages of the bid document should be numbered. d. The tender shall be opened through e-procurement portal on 19.12.2017 at 1530 hours.

The representative of the bidder, if desired to do so, may attend the bid opening at the office of Deputy Commissioner (Cluster).

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6. Part III- Pre-Qualification Criteria

Eligible consulting firms are to indicate their interest in providing the above mentioned services,

interested consultants must provide information indicating that they are qualified to perform the

services (such as: brochures, description of similar assignments, experience in the similar

conditions, availability of appropriate skills among staff etc.). Submitted proposals should provide

details of the following:

a) Registration of the firm(s);

b) Annual turnover of the firm(s);

c) Availability of resources including support services;

d) Availability of professionals;

e) Experience of firm(s) in similar works;

f) Experience of firm(s) in other works;

The invitation for Response is open to all Consultancy Firms who fulfils the prequalification

criteria as specified below:

# Eligibility Criteria Document Proof

1

The bidder should be duly registered either OR A company registered under Indian Companies Act, 1956 OR A partnership firm registered under Indian Partnership Act, 1932 OR A company registered under the Limited Liability Partnership (LLP), Act, 2008

Certificate of Incorporation/ Registration

2

The Bidder, a single legal entity registered in India, must have an annual turnover of not less than Rs. 30 crore from IT Consulting in the last three financial years (as on 31-03-2017). The net worth of the bidder, as on 31st March, 2017, should be Positive.

Audited/Certified Annual Financial Statements and Annual Report for the three financial years, Auditor certificate

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3

Experience:

a) Having expertise in planning and designing of a surveillance system for;

i. at least one thousand (1000) cameras including establishment of its/theirs command/control centre for minimum three similar projects.

ii. Out of these surveillance projects at least one project should have been completed consisting min. one thousand (1000) cameras.

Work Order and Completion Certificate/ Client Certificate for previous experience cited. In case of projects covered under Non Disclaimer Agreement (NDA) a Certificate by the authorized signatory confirming the details of the project will suffice.

4 The Consultancy Firm should have at least 30 working IT professionals (Diploma and above degree levels) on its rolls

Certificate from authorized person in HR Department of the Bidder for exact number of professionally qualified personnel.

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7. Part IV- RFQ + RFP Response Opening

7.1 RFQ + RFP Response Opening Sessions

a. Total transparency will be observed while opening the RFQ +RFP Responses

b. TD reserves the rights at all times to postpone or cancel a scheduled RFQ +RFP opening.

c. The bidders’ representatives who are present shall sign a register evidencing their attendance. In the event of the specified date of bid opening being declared a holiday for TD, the Response shall be opened at the same time and location on the next working day. However if there is no representative of the bidder, TD shall go ahead and open the response of the bidders.

7.2 Evaluation of Response

The evaluation of the Response will be carried out in the following manner:

a. The bidders' response proposed in the bid document is evaluated as per the requirements specified in the RFQ +RFP and adopting the evaluation criteria spelt out in this RFQ +RFP. The Bidders are required to submit all required documentation in support of the evaluation criteria specified as required for evaluation.

b. Response Presentations: The RFQ +RFP Committee constituted by the TD may invite each bidder to make a presentation to TD at a date, time and venue decided by department. The purpose of such presentations would be to allow the bidders to present their proposed solutions to the committee and orchestrate the key points in their Responses.

c. The committee may seek oral clarifications from the bidders. The primary function of clarifications in the evaluation process is to clarify ambiguities and uncertainties arising out of the evaluation of the bid documents. Oral clarifications provide the opportunity for the committee to state its requirements clearly and for the bidder to more clearly state it’s Response. The committee may seek inputs from their professional and technical experts in the evaluation process.

7.3 Technical Qualification Criteria

a. Bidders who meet the pre-qualifications/eligibility requirements would be considered as qualified to move to the next stage of Technical and Financial evaluations.

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7.4 Technical Evaluation Criteria SR. NO

CRITERIA

REQUIREMENTS

MAX MARKS

SUPPORTING DOCUMENTS

A COMPANY PROFILE

10

1 Turnover from

services related to IT

Consulting (Turnover

in Rs Crores)

Equal to more than 100 cr : 5

marks

Between 50 to 100 cr : 3

marks

Between 30 to 50 cr: 1 Marks

5 Extracts from the

audited Balance

sheet and Profit &

Loss; OR

Certificate from

the statutory

auditor

2 Full-time professional

staff (Diploma and

above degree levels)

engaged in IT

consulting services

(Number of Staff)

Equal to more than 100: 5

marks

Between 50-100: 3 marks

Between 30-50: 1 marks

5 A self-certification

from authorized

signatory (HR

Dept)

B RELEVANT PAST

EXPERIENCE

40

1 Should have

experience of

consulting projects

with Government

departments/organizat

ion with value more

than Rs. 50 lakhs

each in last 5 years

(as on March 2017)

More than 4 projects – 5

marks

3-4 projects – 3 marks

1-2 projects – 1 marks

5 Completion

Certificates from

the client;

OR

Work Order

2 Should have

experience of project

monitoring

/management

assignments with

Government

departments/

organization with

value more than Rs.1

crore each in last 5

years (as on March

2017)

More than 4 projects – 5marks

3-4 projects – 3 marks

1-2 projects – 1 marks

5 Completion

Certificates from

the client; OR

Work Order

3 Should have

experience of CCTV

surveillance consulting

projects (involving

7 and more projects – 15

marks

4-6 projects – 10 marks

15 Completion

Certificates from

the client;

OR

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DPR, RFQ +RFP, bid

process management)

with Government

departments/

organization with

value more than Rs.

50 lakhs each in last 5

years(as on March

2017)

1-3 projects – 5 marks Work Order

4 Should have

experience of

designing large CCTV

surveillance consulting

projects (involving

DPR, RFQ +RFP, bid

process management)

with Government

departments/

organization with more

than 1000 cameras

each in the last 5

years (as on March

2017)

More than 3 projects – 10

marks

2-3 projects – 6 marks

-1 projects – 3 marks

10 Completion

Certificates from

the client; OR

Work Order

5 Should have

experience of

consulting for ICT

enabled

transformation

projects(Involving

Automatic Fare

Collection System,

Passenger Information

System, Vehicle

Tracking System,

Surveillance System)

for Public Buses each

in the last 5 years (as

on March 2017)

More than 1 projects –5 marks

-1 projects – 2.5 marks

5 Completion

Certificates from

the client; OR

Work Order

C APPROACH & METHOLODOGY

20

1 Approach and Methodology to perform the work in this assignment : a) Understanding of

the objectives of the assignment: The extent to

10

A detail note & presentation

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which the consultant’s approach and work plan respond to the objectives indicated in the RFQ +RFP

b) Completeness and responsiveness: The extent to which the proposal responds exhaustively to all the requirements of all the Scope of Work.

2 Demonstration of understanding of Department’ s requirements :

Assessment to be based on : – Learnings – Challenges likely to be encountered – Mitigation proposed

5 A detailed note and presentation

3 Project Work Breakdown structure

Assessment to be based on : – Overall Timelines – Resource Assignments (relevance to the task assigned) – Dependencies

5 A detailed note and presentation

D RESOURCE PROFILE

30

1 Full-time professional

staff engaged in CCTV

Security consulting

services (Number of

Staff)

Equal to more than 13 : 5

marks

Between 7-12: 3 marks

Between 3-6: 1 marks

5 A self-certification

from authorized

signatory (HR

Dept)

2 Resumes of all the consultants proposed for the assignment

a) Project Manager (1 Full time resource)

- Minimum Experience= 10 years in IT consulting/e-Governance/Security & worked on minimum two Surveillance projects:

10 Provide the roles against which the CVs have been provided by the bidders to bring in the relevance factor required for this project

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2.5 marks, else: 0

- Minimum Qualification= B.E/ BTech/ MBA/ MCA: 2.5 marks, else: 0

- Relevant Experience as Project Manager

o 5 years of Experience in CCTV Surveillance/Security-1 Marks,

o More than 5 Years of experience in CCTV Surveillance/Security– 2.5 Marks

o Else 0 marks

- Experience as project Manager of CCTV Surveillance/ Security project

o One project – 1 Marks

o Two Projects – 2.5 Marks

o Else 0 marks o

b) CCTV Resource (1 Surveillance expert full time, 1 solution design architect full time)

- Minimum Qualification= B.E/ B.Tech.

- Minimum Experience=

10

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- 7 years in Security/ Surveillance: 5 marks, else: 0

- Project Experience of multi-location CCTV Surveillance system along with Command Centre o One project – 1 Marks o Two Projects – 2.5 Marks o Three or more projects- 5 Marks Else 0 marks

c) Support team (2 full time resource for documentation support)

- Minimum Qualification= B.E/ BTech

- Minimum Experience= 5 years: 2.5 marks, else: 0

- Project Experience of e-governance/ /police/government departments/Public Sector Units

o One project – 1 Marks

o Two Projects – 2.5 Marks

o Else 0 marks

5

b. The bidder with Highest Technical Evaluation Marks will be awarded 100% score. Technical Score for other than highest bidders will be evaluated using the following formula:

Technical Score of a Bidder (Tn) = {(Technical Evaluation Marks of Bidder/ Highest Technical Evaluation Marks) X 100}% (Adjusted to two decimal places)

c. Bidders whose Technical Score is above 70, would be considered technically qualified.

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7.5 Commercial Bid Evaluation

a. The Financial Bids of technically qualified bidders will be opened through e-procurement portal, on the date prescribed subsequently, in the presence of bidder representatives.

b. The bidder with lowest qualifying financial bid (L1) will be awarded 100% score. Financial Scores for other than L1 bidders will be evaluated using the following formula:

Financial Score of a Bidder (Fn) = {(Commercial Bid of L1/Commercial Bid of the Bidder) X 100}% (Adjusted to two decimal places)

c. Only fixed price financial bids indicating total price for all the deliverables and services

specified in this bid document will be considered.

d. The bid price will include GST and shall be in Indian Rupees (INR).

e. Any conditional bid would be rejected

7.6 Combined and Final Evaluation

a. The technical and financial scores secured by each bidder will be added using weightage of 70% and 30% respectively to compute a Composite Bid Score.

b. The bidder securing the highest Composite Bid Score will be adjudicated as the most responsive Bidder for award of the Project. The overall score will be calculated as follows:-

Bn= 0.70 * Tn + 0.30* Fn

Where Bn = overall score of bidder Tn = Technical score of the bidder (out of maximum of 100 marks) Fn = Normalized financial score of the bidder

c. In the event the bid composite bid scores are ‘tied’, the bidder securing the highest

financial score will be adjudicated as the Best Value Bidder for award of the Project.

7.7 Award Criteria

TD will award the Contract to the successful bidder whose proposal has been determined to be substantially responsive and has been determined as the most responsive bids as per the process outlined above.

7.8 Notification of Award

Prior to the expiration of the validity period, TD, will notify the successful bidder in writing or by fax or email, that its proposal has been accepted. In case the tendering process / public procurement process has not been completed within the stipulated period, TD may like to

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request the bidders to extend the validity period of the bid. The notification of award will constitute the formation of the contract. Upon the successful bidder's furnishing of Performance Bank Guarantee TD, will notify each unsuccessful bidder and return their EMD.

7.9 Performance Guarantee

The TD will require the selected bidder to provide a Performance Bank Guarantee, within 15 days from the Notification of award, for a value equivalent to 10%of the total cost of ownership. The Performance Guarantee should be valid for a period of 24 months. The Performance Guarantee shall be kept valid till completion of the project. The Performance Guarantee shall contain a claim period of three months from the last date of validity. The selected bidder shall be responsible for extending the validity date and claim period of the Performance Guarantee as and when it is due on account of non-completion of the project and Warranty period. In case the selected bidder fails to submit performance guarantee within the time stipulated, the TD, at its discretion may cancel the order placed on the selected bidder without giving any notice. TD, shall invoke the performance guarantee in case the selected Vendor fails to discharge their contractual obligations during the period or TD, incurs any loss due to Vendor’s negligence in carrying out the project implementation as per the agreed terms & conditions.

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8. Part V- Legal Terms

8.1 Disclaimer

This RFQ +RFP Document is not an agreement and is not an offer or invitation by TD to any Bidder other than the one that qualifies based on evaluation of submitted Response. The purpose of this RFQ +RFP Document is to provide information to the potential Bidders to assist them in responding to this RFQ +RFP Document. Though this RFQ +RFP Document is prepared with sufficient care to provide all required information to the potential Bidders, they may need more information than what has been provided. In such cases, the potential Bidder is solely responsible to seek the information required from TD, at his / her own cost. TD reserves the right to provide such additional information at its sole discretion. In order to respond to the RFQ +RFP Document, if required, and with the prior permission of TD, the potential Bidder may conduct his own study and analysis, as may be necessary. TD makes no representation or warranty and shall incur no liability under any law, statute, rules or regulations on any claim the potential Bidder may make in case of failure to understand the requirement and respond to the RFQ +RFP Document. TD may, in its absolute discretion, but without being under any obligation to do so, update, amend or supplement the information in this RFQ +RFP Document.

8.2 Law

The Contract shall be considered and made in accordance with the laws of Government of India. The contract shall be governed by and interpreted in accordance with the laws of Government of India.

8.3 Arbitration

All disputes or differences arising out of or in connection with the Contract shall be settled by bilateral discussions. Any dispute, disagreement or question arising out of or relating to the Contract or relating to construction or performance, which cannot be settled amicably, may be resolved through arbitration. In the event of any dispute or difference arising out of or in any way relating to or concerning these presents or effects of these presents, the same shall be referred to the sole arbitration of a person to be appointed by the Hon’ble Lieutenant Governor, Government of NCT of Delhi. The bidder shall not raise any objection to such appointment on the ground that such sole arbitration is a Government servant or that in the Course of his duties as such Government Servant he had expressed views on all or any of the matters in dispute or difference. In the event of such arbitrator being transferred or vacates his office or refuses or is unable to act as such for any reason whatsoever, it shall be open to the TD, to appoint another person in his place. The arbitrator so appointed shall be entitled to proceed with the reference from the stage at which it was pending. The arbitrator may, with the consent of both the parties, may extend the time for making the award. The award of the arbitrator shall be final and binding on the parties to these presents. Save as aforesaid, the Arbitration and conciliation Act and the rules made there under shall apply to the arbitration proceedings under this clause. Any litigation arising out of this contract shall be filed only in the Courts at Delhi, India.

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8.4 Penalty for use of Undue influence

The Bidder undertakes that he has not given, offered or promised to give, directly or indirectly, any gift, consideration, reward, commission, fees, brokerage or inducement to any person in service of the Buyer or otherwise in procuring the Contracts or forbearing to do or for having done or forborne to do any act in relation to the obtaining or execution of the present Contract or any other Contract with the TD for showing or forbearing to show favour or disfavour to any person in relation to the present Contract or any other Contract with the TD. Any breach of the aforesaid undertaking by the Seller or any one employed by him or acting on his behalf (whether with or without the knowledge of the Seller) or the commission of any offers by the Seller or anyone employed by him or acting on his behalf, as defined in the Indian Penal Code, or the Prevention of Corruption Act, or any other Act enacted for the prevention of corruption shall entitle the Buyer to cancel the contract and all or any other contracts with the Seller and recover from the Seller the amount of any loss arising from such cancellation. A decision of the Buyer or his nominee to the effect that a breach of the undertaking had been committed shall be final and binding on the Seller. Giving or offering of any gift, bribe or inducement or any attempt at any such act on behalf of the Seller towards any officer/employee of the Buyer or to any other person in a position to influence any officer/employee of the Buyer for showing any favour in relation to this or any other contract, shall render the Seller to such liability/ penalty as the Buyer may deem proper, including but not limited to termination of the contract, imposition of penal damages, forfeiture of the Bank Guarantee and refund of the amounts paid by the Buyer.

8.5 Non-disclosure of Contract documents

Except with the written consent of the TD the Bidder, other party shall not disclose the contract or any provision, specification, plan, design, pattern, sample or information thereof to any third party.

8.6 Limitation of Liability

The aggregate liability of the Consultant under this agreement, or otherwise in connection with the services to be performed hereunder, shall in no event exceed the total fees payable to the Consultant hereunder. The preceding limitation shall not apply to liability arising as a result of the Consultant's fraud or willful misconduct in performance of the services hereunder.

8.7 Concession Agreement

The selected Consultant shall sign a Concession Agreement with TD. The terms & conditions

will include, but not limited to the broad terms & conditions spell out in this RFP document.

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9. Part VI- Forms

The bidders are expected to respond to the RFQ/RFP using the forms given in this section and all documents supporting Pre-Qualification RFQ/ RFP Criteria.

Form 1: Covering Letter with Correspondence Details

Form 2: Organizational details.

Form 3: Compliance Sheet

Form 4: Format of Bank Guarantee

Form 5: Performance Bank Guarantee

Form 6: Format of Power of Attorney

Form 7: Undertaking

Form 8: Format for financial proposal

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Form 1: Covering Letter

To The Secretary-cum-Commissioner (Transport), Transport Department, Government of NCT of Delhi, 5/9, Under Hill Road, Delhi – 110054. Reference: RFQ + RFP for engagement of Consultancy firm for project development and management Consultant by Transport Department for installation of IP based CCTV surveillance solution in buses of DTC and Cluster scheme of Government of NCT of Delhi. Madam,

1. This is to notify you that our company intends to submit a proposal in response to the above

cited RFQ/RFP reference.

2. Primary and Secondary contacts for our company are:

Primary Contact

Secondary Contact

Name:

Title:

Company Name:

Address:

Phone

Mobile:

Fax:

E-Mail

3. We confirm that the information contained in this response or any part thereof, including its

exhibits, and other documents and instruments delivered or to be delivered are true, accurate,

verifiable and complete. The response includes all information necessary to ensure that the

statements therein do not in whole or in part mislead TD in its short listing process.

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4. We fully understand and agree to comply that verification, if any of the information

provided here is found to be misleading the short listing process or unduly favours our company in

the short listing process, we are liable to be dismissed from the selection process.

5. It is hereby confirmed that I/We are entitled to act on behalf of our

corporation/company/firm/organization and empowered to sign this document as well as such

other documents, which may be required in this connection.

6. This response to RFQ + RFP is valid until XX.

7. The proposal contain ____ number of pages duly numbered and signed by the authorized

signatory.

Duly authorized to sign the RFQ + RFP response for and on behalf of XX

Yours sincerely,

(Signature) Managing Director

Name: Title/Appointment:

Name of the Company: Address:

Date: (Seal/Stamp of Bidder)

Certificate as to Authorize Signatories I, ___________________________, certify that I am the Company Secretary of __________________________________, and that who signed the above response is authorized to bind corporation/company by authority of its governing body.

(Company Seal) Date:

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Form 2: Organizational Details

1. Organizational Details

Details of the Organization

Name

Nature of business in India

Date of Incorporation

Date of Commencement of Business

Address of the Headquarters

Address of the Registered Office in India

Other Relevant Information

Mandatory Supporting Documents: (a) Certificate of Incorporation from Registrar Of Companies (ROC) (b) Relevant sections of Memorandum of Association of the company

2. Financial Strength Details

Financial Information

FY 2014-15 FY 2015-16 FY 2016-17

Revenue (in INR)

Profit Before Tax (in INR)

Other Relevant Information

Mandatory Supporting Documents: (a) Auditor Certified financial statements for the Last three financial years; 2014-15, 2015-16 and 2016-17 (Please include only the sections on P&L, revenue and the assets, not the entire Balance sheet.)

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3. Project Experience

Relevant IT project experience

General Information

Name of the project

Client for which the project was executed

Name and contact details of the client

Project Details

Description of the project

Scope of services

Other Details

Total cost of the project

Total cost of the services provided by the respondent

Duration of the project (no. of months, start date, completion date, current status)

Other Relevant Information

Mandatory Supporting Documents: a) Letter from the client to indicate the successful completion of the projects or work order

Project Capability Demonstration Complete details of the scope of the project shall be provided to indicate the relevance to the pre-qualification criterion (which is part of minimum qualification criteria).

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Form 3: Compliance Sheet

Sr.

No.

Basic Requirement Documents Required Provided Reference

and Page

no.

1 Organization details

with proper

certificates

Registration certificate,

PAN number, Service tax

registration etc.

Yes/No

2 Annual turnover

and average IT/E-

governance

turnover of the

agency for the last

three financial

years

Audited Balance sheet and

Profit & Loss; OR

Certificate from the

statutory auditor

Yes/ No

3 Technical

Capability

Completion Certificates

from the client; OR Work

Order + Self Certificate of

Completion (Certified by

the Statutory Auditor); OR

Work Order + Phase

Completion Certificate

from the client

Yes/No

4 General

Requirements

Self-Certification by the

authorized signatory

Yes/No

5 Power of Attorney/

Board Resolution

Copy of Power of

Attorney/ Board

Resolution in the name of

the Authorized signatory

Yes/No

6 Manpower Strength Self- Certification by the

authorized signatory

Yes/No

7 Blacklisting Self-Certification by the

authorized signatory

Yes/No

8 Undertaking that

DPR, RFQ +RFP

and other

documents

developed will be

property of TD

Self-Certification by the

authorized signatory

Yes/No

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FORM – 4

FORM OF BANK GUARANTEE FOR EMD Whereas, ________________________________ (Name and address of bidder) (hereinafter called “the Bidder”) wishes to submit his bid for ________________________________________________ _______________________________________________________________________________________________ (Name of work). And Whereas, the Bidder is required to furnish a Bank Guarantee for the sum of Rs.15,00,000/- ( Rupees Fifteen Lakh only) as Earnest Money Deposit (EMD) against the Bidder’s offer as aforesaid. And Whereas, ________________________ (Name of bank) have, at the request of the Bidder, agreed to give this guarantee as herein after contained. KNOW ALL MEN BY THESE PRESENTS that we __________________________________ (name and address of bank) having our registered office at _____________________________________________ (hereinafter called “the Bank”) are bound unto the Commissioner (Transport), Transport Department, Government of NCT of Delhi, 5/9, Under Hill Road, Delhi – 110054 (hereinafter called “the Employer”) in the sum of Rs.__________________/- (Rupees _______________________________________ only) for which payment will and truly to be made to the said Employer, the bank binds itself, its successors and assigns by these presents. We further agree as follows: a) That the Employer may without affecting this guarantee grant time or other

indulgence to or negotiate further with the bidder in regard to the conditions contained in the said bid and thereby modify these conditions or add thereto any further conditions as may be mutually agreed upon between the Employer and the Bidder.

b) That the guarantee hereinbefore contained shall not be affected by any change in

the constitution of our bank or in the constitution of the bidder. c) That any account settled between the Employer and the bidder shall be conclusive

evidence against us of the amount due hereunder and shall not be questioned by us. d) That this guarantee commences from the date hereof and shall remain in force till

______________________ (date to be filled up) (upto 180 days from the deadline date of submission of Bid).

d) That the expression “the Bidder” and “the Bank” herein used shall, unless such an

interpretation is repugnant to the subject or context, include their respective successors and assigns.

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THE CONDITIONS OF THIS OBLIGATIONS ARE : a. If the Bidder withdraws his Bid during the period of Bid validity specified in the

Form of Bid, or b. If the Bidder having been notified of the acceptance of his Bid by the Employer

during the period of Bid validity :

(i) Fails or refuses to furnish the Performance Guarantee in accordance with relevant clause of the RFQ + RFP. and/or

(ii) Fails or refuses to enter into a contract within the time limit specified in the relevant clause of the RFQ + RFP document.

We undertake to pay to the Employer mere on demand without demur upto the above amount upon receipt of his first written demand, without the Employer having to substantiate his demand provided that in his demand the Employer will note that the amount claimed by him is due to him owing to the occurrence of any one or more of the conditions (a) & (b) mentioned above, specifying the occurred condition or conditions.

Signature of ______________________________

Authorized official of the Bank

Signature of the Witness Name of Official _____________________________ _________________________________ Designation __________________________________ Name of the Witness Stamp/seal Of the Bank__________________________________ ___________________________________ Address of the Witness __________________________________________________________________

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Form 5: Performance Bank Guarantee

<Location, Date> To The Secretary-cum-Commissioner (Transport), Transport Department, Government of NCT of Delhi, 5/9, Under Hill Road,

Delhi – 110054. Whereas, <<name of the consultant and address>>(hereinafter called “theapplicant/consultant”) has undertaken, in pursuance of contract no. <<insert contract no.>> dated. <<insert date>> to provide consulting services for <<name of the assignment>> to <<Nodal Agency>> (hereinafter called “the beneficiary”) And whereas it has been stipulated by in the said contract that the applicant/ consultant shall furnish you with a bank guarantee by a recognized bank for the sum specified therein as security for compliance with its obligations in accordance with the contract; And whereas we, <<Name of the Bank>> a banking company incorporated and having its head /registered office at <<address of the registered office>> and having one of its office at <<address of the local office>> have agreed to give the consultant such a bank guarantee. Now, therefore, we hereby affirm that we are guarantors and responsible to you, on behalf of the applicant/consultant, upto a total of INR<<Insert Value>> (Indian Rupees<<insert value in words>> only) and we undertake to pay you, upon your first written demand declaring the applicant/consultant to be in default under the contract and without cavil or argument, any sum or sums within the limits of INR<<Insert Value>> (Indian Rupees<<insert value in words>> only) as aforesaid, without your needing to prove or to show grounds or reasons for your demand or the sum specified therein. We hereby waive the necessity of your demanding the said debt from the applicant/consultant before presenting us with the demand. We further agree that no change or addition to or other modification of the terms of the contract to be performed there under or of any of the contract documents which may be made between you and the applicant/consultant shall in any way release us from any liability under this guarantee and we hereby waive notice of any such change, addition or modification. This Guarantee shall be valid until <<Insert Date>>. Notwithstanding anything contained herein:

1. Our liability under this bank guarantee shall not exceed INR<<Insert Value>> (Indian

Rupees<<insert value in words>> only).

2. This bank guarantee shall be valid up to <<insert expiry date>>.

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3. It is condition of our liability for payment of the guaranteed amount or any part thereof

arising under this bank guarantee that we receive a valid written claim or demand for

payment under this bank guarantee on or before <<insert expiry date>> failing which our

liability under the guarantee will automatically cease.

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FORM - 6

FORMAT FOR POWER OF ATTORNEY FOR SIGNING OF APPLICATION (On Non-judicial stamp paper of Rs.100/-)

Know all men by these present, we ________________________________ (name and address of the registered office) do hereby constitute appoint and authorize Mr./Ms. __________________ (name and residential address) who is presently employed with us and holding the position of ______________________________ as our attorney, to do in our name and on our behalf all such acts, deeds and things necessary in connection with or incidental to our bid for the projects envisaging construction of the projects in the country of India, including signing and submission of all documents and providing information/responses to Transport Department, Government of NCT of Delhi representing us in all matters before Transport Department, Government of NCT of Delhi and generally dealing with Transport Department in all matters in connection with our bid for the said project. We hereby agree to re t if y all acts, deeds and things lawfully done by our said attorney pursuant to this power of attorney and that all acts, deeds and things done by our aforesaid attorney shall always be deemed to have been done by us. For_______________________ Accepted ________________________________ (Signature) (Name, Title and address) of the attorney Note – the mode of execution of the Power of attorney should be in accordance with the procedure, if any, lay down by the applicable law and the charter document of the executants (s) and when it is so required the same should be under common seal affixed in accordance with the required procedure.

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Form 7: Undertaking (on Bidder’s letter head)

<Location, Date> To The Secretary-cum-Commissioner (Transport), Transport Department, Government of NCT of Delhi, 5/9, Under Hill Road, Delhi – 110054.

This is to certify that <<COMPANY NAME>> hasn’t been blacklisted by a central / state Government institution and there has been no litigation with any government department on account of similar services as on the 1st of September 2017. Bidder should not have a conflict of interest in the procurement in question as specified in the bidding document

Authorized Signatory Name of Signatory:

Bidder Name: Date

Place

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Form 8: Format for Financial Proposal (on Bidder’s letter head)

<Location, Date> To The Secretary-cum-Commissioner (Transport), Transport Department, Government of NCT of Delhi, 5/9, Under Hill Road, Delhi – 110054. Sub: RFQ + RFP for engagement of Consultancy firm for project development and management Consultant by Transport Department for installation of IP based CCTV surveillance solution in buses of DTC and Cluster scheme of Government of NCT of Delhi. Madam, We, the undersigned, offer to provide the consulting services for the above in accordance with your RFQ + RFP. Our Financial Proposal including GST for Project is for the sum of Indian Rupees........................... (Amount in words and figure). The break-up of our financial bid is as follows:

Phase Cost (in INR) GST (in INR) Total cost (in INR)

Phase 1: Solution Conceptualization (2 months)

Phase 2: RFQ+ RFP preparation and bid management (3months)

Phase 3: Project Management support (6 months)

Phase 4: Capacity building (3 months)

TOTAL BID VALUE

<<in number>> <<in words>>

Our Financial Proposal shall be binding upon us subject to any modifications resulting from contract negotiations, up to the expiration of the validity period of the Proposal, i.e ........................... (Date). We understand that in the event of difference if word and figure of our proposal, the amount in word shall be considered.

Yours sincerely,

Authorized Signature: Name and Title of Signatory:

Name of Firm: Address