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Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 1
REQUEST FOR PROPOSAL
(RFP)
Request for Proposals
for selection of agency for Design, Development and maintenance
of Web-portal for Automation of Broadcast Wing
of Ministry of Information and Broadcasting (MIB),
Government of India
RFP Ref No: BECIL/Automation/Portal/01 Dated 15-02-2016
Broadcast Engineering Consultants India Limited
(A Government of India Enterprise)
(A Mini Ratna Company)
Head Office: 14-B Ring Road, IP Estate, New Delhi- 110002
Tel: 011 23378823 Fax: 011 23379885
Corporate Office: BECIL BHAWAN, C-56-A/17, Sector-62, Noida-201 301
Tel: 0120 4177850 Fax: 0120 4177879
Web: www.becil.com
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 2
Invitation to Bid (ITB) /Request for Proposal
1) This document constitutes the Request for Proposal (RFP) for selection of agency for
Design, Development and maintenance of Web-portal for Automation of Broadcast
Wing of Ministry of Information and Broadcasting (referred in the document as
MIB), Government of India. This RFP has been prepared to invite bidders to submit
their proposals to implement and maintain the Web-portal for Automation of
Broadcast Wing of MIB.
2) BECIL, a Public Sector Enterprise, under the Ministry of Information and
Broadcasting, on behalf of the Ministry of Information and Broadcasting,
Government of India invites proposals from eligible bidders for the project. BECIL
has been engaged by the Ministry of Information and Broadcasting to undertake
the bid process management and execute the project (hereinafter referred to
as „the Project‟) and functioning, operationaliation and maintenance of the Web-
portal for Automation of Broadcast Wing of MIB, Government of India.
3) Bidding will be conducted through the Two Envelope Competitive Bidding procedures
specified as per relevant Rules in the GFR 2005 as amended time to time/ Purchase
Policy of BECIL duly approved by its Board/ BECIL, and are open to all eligible
Bidders as defined in this ITB.
4) Interested eligible Bidders may obtain further information from Project Coordinator
Mr. Ramit Lala, AGM (Email: [email protected], Ph. 8130190438).
5) Qualification requirements are specified in the ITB
6) Bids must be delivered as specified in the Instructions to Bidders of this ITB (please
read this part carefully). Late bids will be rejected.
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 3
ITB for Services to Design, Development and Maintenance of Web-portal
for Automation of Broadcast Wing, of Ministry of Information and
Broadcasting (MIB), Government of India
Summary
Section I. General Information & Instructions to Bidders
This Section provides information to help Bidders prepare their bids.
Information is also provided on the submission, opening, and evaluation of
bids and on the award of Contracts. Section I contains provisions that are to
be complied without modification.
Section II. Technical System Requirement
This Section includes Generic and Technical requirements of the project,
List of Services and Technical Specifications of the Services to be procured.
Section III. Enclosure
The Bidder has to be an agency who would Design, Develop web-portal for
Automation of Broadcast Wing of Ministry of Information and Broadcasting,
Government of India and provide the solution and services as per scope of
work. This Section includes format for Agency, Information and their
customer‟s references and checklist for the bidders/ Agency.
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 4
TABLE OF CONTENTS
SECTION- I. GENERAL INFORMATION & INSTRUCTIONS TO BIDDERS
A. RFP Schedule and Critical Dates
B. Intent of the Request for Proposal
C. Procedure and Terms & Conditions
D. Eligibility Criteria
E. Commercial Conditions
1. Earnest Money Deposit
2. Prices
3. Payment Terms
4. Invoicing
5. Delivery Schedule & Commissioning Period
6. Guarantee / Warranty
7. Authorization
8. Performance Bank Guarantee
9. Technical Manual
10. Late Delivery
11. Penalty clause
12. Taxes
13. Compliance Statement
14. Termination Clause
F. Bidder/Agency Requirement
1. Warranty/Guarantee
2. Additional Information
3. Functional Workflow Diagram
G. Proposal Response Format
H. Method of Evaluation and Award
1. Product Quality
2. Compatibility
3. Up-gradation/ Modular Design
4. Assurance of Supply/ Services
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 5
5. Spares/ Upgrades
6. Service Quality
7. Additional Requirement
8. Cost
9. Integration Experience
10. Delivery Schedule
11. Regulatory
SECTION-II TECHNICAL SYSTEM REQUIREMENT
A. Scope of Work
B. Generic Conditions
C. Technical Conditions
D. Bill of Material
E. Technical Specifications
SECTION-III ENCLOSURES
A. Bidder/Agency information format
B. Customer reference format
C. Enclosures
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 6
SECTION I
GENERAL INFORMATION & INSTRUCTIONS
TO BIDDERS
CONTENTS
A. RFP SCHEDULE AND CRITICAL DATES
B. INTENT OF THE REQUEST FOR PROPOSAL
C. PROCEDURE TERMS AND CONDITIONS
D. ELIGIBILITY CRITERIA
E. COMMERCIAL TERMS AND CONDITIONS
F. BIDDER/AGENCY REQUIREMENT
G. PROPOSAL RESPONSE FORMAT
H. METHOD OF EVALUATION AND AWARD
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 7
A. RFP SCHEDULE AND CRITICAL DATES
The RFP tentative schedule and critical dates are shown below:
BECIL reserves the right to amend the RFP tentative schedule and critical dates. Original
tender document against a fee of Rs. 2,000/- (Rupees Two Thousand only) can be purchased
from the address given as under:
BECIL BHAWAN,
C-56- A/17, Sector -62,
Noida 201 307
Tel. No. 0120 - 4177850
Till 07-03-2016 before 12:00 hrs
The tender document can also be downloaded from our website www.becil.com and if so, a
Demand draft of Rs 2,000/- (Rupees Two Thousand only) towards tender fee must be
submitted along with the bid otherwise the bid will be rejected.
Demand Draft should be in favor of “Broadcast Engineering Consultants India Limited”
payable at New Delhi.
No tender document will be issued after the last date as mentioned above.
EVENT Details
1. RFP No. & Date BECIL/Automation/Portal/01
dated 15-02-2016
2. Issue of RFP documents to Prospective
Bidders 15-02-2016
3. Pre Bid Meeting 25-02-2016. at 03:00 PM
4. Venue for Pre Bid Meeting BECIL BHAWAN,
C-56- A/17, Sector -62,
Noida 201 301,Uttar Pradesh
5. Submission of Proposals/bids 08-03-2016 up to 12:00 hrs
6. Venue for Submission and Opening of
Bids
BECIL BHAWAN,
C-56- A/17, Sector -62,
Noida 201 301,Uttar Pradesh
7. Opening of Technical Bids 08-03-2016 at 15:00 hrs
8. Technical evaluation of bids To be intimated
9. Opening of Financial Bid To be intimated
10. Commercial Bid evaluation
To be intimated
11. Award of Purchase Order To be intimated
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 8
B. INTENT OF THE REQUEST FOR PROPOSAL
Ministry of Information and Broadcasting, Government of India intends to
automate all the services of the Broadcasting Wing, to select an agency which will
be responsible for the work and services for the duration, as mentioned
under heading scope of work.
C. PROCEDURE AND TERMS & CONDITIONS
1. The proposal is to be submitted in TWO BID SYSTEM with separate Technical and
Financial bid under separate sealed covers.
2. TWO BID SYSTEM
All bidders are required to submit their offer in two covers as under:-
2.1 Technical Bid should contain the following:-
(i) Tender documents along with Bill of Material duly completed, signed &
stamped BUT WITHOUT INDICATING THE RATE QUOTED.
(ii) The technical details of the system offered along with the supporting original
technical literature, Leaflets, Brochure etc. in duplicate.
2.2 Financial bid should contain the following:-
(i) Details of rate, taxes, duties, discount, if any, quoted by the bidder. These
details should be submitted on their letter head.
(ii) Delivery period / schedule
Both the above mentioned bids should be sealed separately and thereafter be kept in a
third cover and sealed again.
This cover should be superscripted with “Request for Proposal (RFP) for selection of
agency for Design, Development and maintenance of Web-portal for Automation of
Broadcast Wing of Ministry of Information and Broadcasting, Government of India.”
against tender ref. no. BECIL/Automation/Portal/01 dated 15-02-2016 and should
reach us on or before 1200 Hrs on 08-03-2016
The composite bid i.e. rate indicated in the Technical bid openly in tender will be
ignored.
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 9
Only the first cover i.e. Technical bid shall be opened on the date of opening the
Technical bids mentioned in Section- A above.
The words “TECHNICAL BID” should be written clearly and prominently on the First
cover along with tender no. and date of opening. Similarly, the words “FINANCIAL
BID” should be written clearly and prominently on the second cover along with Tender
No. and date of opening of Technical bid.
3. Bid Responses must be addressed to and submitted at the following address:
The Chairman & Managing Director
Broadcast Engineering Consultants India Ltd,
C-56 A/17, Sector -62, Noida 201 307
Tel: 0120-4177850, Fax: 0120-4177879
4. The Bids, both technical and the financial, should reach the office of BECIL, on the
above address, not later than 1200 hrs on 08-03-2016 Bids received beyond the
specified date and time will be treated as rejected. It is the responsibility of the Bidder
to confirm that the bids have been received on time & at the proper place within the
specified dates. Facsimile and electronic replies are not acceptable.
5. All bids are to remain valid for Six months from the date of opening of Technical Bid.
6. BECIL reserves the right to solicit additional information from Bidders to evaluate
which bid best meets the need of the Project. Additional information may include, but
is not limited to, past performance records, lists of available items of work that will be
done simultaneously with the project, on-site visit and evaluations by BECIL
personnel, or any other pertinent information. It will be Bidder/Agency‟s responsibility
to check for updated information on BECIL‟s web site www.becil.com.
7. Additional questions should be submitted in writing to the RFP Coordinator
addressed to
Mr. Ramit.Lala
Asstt. General Manager
Broadcast Engineering Consultants India Ltd,
C-56 A/17, Sector -62, Noida 201 307
Tel: 0120-4177850 Fax: 0120-4177879
Mobile No. 8130190438, E-mail: [email protected]
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 10
All communications should be through e-mail only
8. BECIL will make its decision based on the ability of the Bidder(s) to meet our specific
needs, technical expertise of the Bidder(s), delivery capabilities, customer references,
past satisfactory performance experience, system completeness (which is a must)
besides cost.
9. BECIL reserves the right to waive off any deviations, accept the whole or part thereof
or reject any or all bids and to select the Bidder(s) which, in the sole opinion of the
Project Incharge, best meets the project‟s interest. BECIL also reserves the right to
negotiate with potential bidders so that its best interest to fulfill the need of project is
served.
10. All information contained in this RFP, or provided in subsequent discussions or
disclosures, is proprietary and confidential. No information may be shared with any
other organization, including potential sub-contractors, without prior written consent
from BECIL.
11. BECIL reserves the right to either increase or decrease the quantity of any or all the
items included in suggestive bill of material which are estimated requirements and
therefore open to variation.
12. BECIL reserves the right to alter/modify the scope of work mentioned in this RFP
document at any stage of the bidding process and contract.
13. BECIL reserves the right to terminate the contract at any stage of the work by giving
7 days notice if it is noticed that the delay occurred in any of the activities covered
under the contract cannot be made good and will affect the overall work schedule.
BECIL shall, in such an eventuality, revoke the Performance Bank Guarantee of the
bidder. The decision of CMD, BECIL shall be final and binding.
14. In case the Bidder Company goes into liquidation or change in business/management,
it will be intimated to BECIL & company will fulfill its commitment in case order is
awarded to them.
15. The RFP is issued for “RFP for selection of agency for Design, Development and
maintenance of Web-portal for Automation of Broadcast Wing of Ministry of
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 11
Information and Broadcasting, Government of India.” The bidder is responsible for
completeness of the project.
16. Indemnification:
Successful Bidder agrees to indemnify BECIL from any and all claims, demands,
losses, cause of action, damage, lawsuits, judgments, including attorneys‟ fees and
costs, arising out of or relating to the work of Successful Bidder including the works
as got done by selected Bidder.
17. Arbitration:
Any dispute or difference or claim arising out of or in relation to this contract shall be
settled or decided by arbitration to be conducted by CMD, BECIL or by any other
person to be nominated by CMD, BECIL. Arbitration shall be conducted as per
Arbitration & Conciliation Act, 1996. The seat of the arbitration shall be at New
Delhi.
18. Jurisdiction
This RFP shall be construed, interpreted and applied in accordance with, and shall be
governed by, the laws applicable in India. The courts at Delhi shall have the exclusive
jurisdiction to entertain any matter arising out of or in relation to this RFP.
19. Conflict of Interest. Bidder/Vendor/Contractor represents and warrants the following:
1 No Conflict of Interest: The successful Bidder has any business, professional,
personal, or other interest into the representation of other clients that would
conflict in any manner or degree with the performance of its obligations under this
RFP.
2 Termination for Material Conflict. If, in the reasonable judgment of BECIL ,
such conflict poses a material conflict to and with the performance of successful
Bidder's obligations under this RFP, then BECIL may terminate it immediately
upon written notice to Bidder;
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 12
D. ELIGIBILITY CRITERIA
1. Bidder shall pay a Tender fee of Rs. 20,000/- (Rupees Twenty Thousand only) in form
of Demand draft and submit along with the completed tender form.
2. EMD Amount of Rs. 4,00,000/- (Rupees four Lakh only) should be paid only in form of
Demand Draft. (No other mode of payment will be accepted). Bids submitted without
EMD will be treated as rejected.
3. The bidder should be Partnership firm / registered company in India under
Indian Company Act, 1956. A copy of partnership deed / Certification of
Incorporation should be submitted.
4. The bidder must substantially be engaged in similar kind of work as mentioned
under heading “Scope of Work” in India or abroad for central / state Government
/ PSUs / autonomous body ; During last 3 years, bidder/agency/ Consortium must
have successfully completed/ongoing at least one similar kind of projects (as
mentioned in Scope of Work) related to Design, Development and Maintenance
of Web-portal for Automation of value of Rs. 100 Lakhs or above (or) two similar
kind of projects of value of Rs. 50 Lakhs or above in India or abroad. (Copy of
work order / performance or completion certificate should be submitted).
5. List of clientele of the firm, along with contact details of clients for whom the bidder
have completed similar kind of project. (Copies of work order with similar scope of
work/ performance or completion certificate from the clients must be enclosed).
6. The bidder must have a minimum strength of 20 professionals on their regular
rolls in the area of design & development of web-portal. (Self Certification on
letter head by the authorized signatory with clear declaration of staff – year
wise, level/designation wise.)
7. The Bidder should have turnover of at least Rs. 100 lakhs p.a. for the last two
audited financial years. (Copy of Annual Audited Financial Statements for last
three years should be submitted).
8. The responding firm shall not be under a declaration of ineligibility for corrupt or
fraudulent practices. The Bidder should not have been blacklisted by any state Govt.
/Central Govt. / PSU for any reason at the time of bidding or government
organization. Self-declaration to that effect should be submitted undertaking on a non
judicial stamp paper of Rs 100/- certified by Notary along with the technical bid in the
form of Appendix-4 (FORM-01 and FORM-02)
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 13
9. The Bidder should have made profits in the last two financial years. A copy of last two
financial years‟ relevant audited balance sheets should be submitted with the offer.
10. The bidder is required to submit following documents:
a) Copy of PAN No.
b) Copy of TAN No.
c) Copy of Service tax Registration No.
And in case any document is not submitted, bid shall stand rejected.
11. A separate point by point compliance statement of Specifications including Bill of
Material (BOM) duly signed & stamped by bidder in respect to all points laid down in
the specifications for all the equipment/item(s) must be submitted.
12. The bidder should provide Vender Information with name, address, website and
contact details. Format is provided in “Appendix 3” of this RFP.
13. All bidders must strictly quote the product as per Serial Number/Heading/ Sub
Heading given in BOM of RFP.
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 14
E. COMMERCIAL TERMS AND CONDITIONS
Each bidder is required to accept the following terms and conditions:-
1. Earnest Money
:
Each bidder is required to submit Earnest Money
Deposit (EMD) of Rs. 4,00,000/- (Rs.four Lakh only)
in the form of Demand draft from scheduled bank in
favor of “Broadcast Engineering Consultants India
Limited payable at New Delhi” . EMD will not be
accepted in any other form. Bid without EMD will
not be accepted. No interest is payable on EMD.
2. Prices : The Prices should be quoted in Indian Rupees only
and prices should be FOR destination at site
(Broadcast Wing ,Ministry of Information &
Broadcasting) / BECIL‟s Stores at 14-B, Ring Road,
I.P. Estate, New Delhi -110002.
The prices should be quoted exclusive of taxes and all
applicable taxes should strictly be mentioned as per
format given in Table 2 at Point G of Section I of this
RFP.
In case, taxes are not mentioned in Financial bid,
Rates shall be considered inclusive of taxes.
3. Payment Terms : A.) Payment schedule:
10% - On submission of system design and
development specification document, software
requirement specification and its finalization
and acceptance/Certificate issued by
Client/Project Incharge, BECIL
25% - On Successful Installation,
implementation and testing of developed
software, customization of Software for online
applications as per client requirement, soft
copy of the source code of tested software,
training and submission of all deliverables and
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 15
acceptance/Certificate issued by Client/Project
Incharge, BECIL.
10% - On compliance of security audit of
online application software and submission of
clearance certificate for hosting by security
auditor, final Go-Live. and acceptance/
Certificate issued by Client/Project Incharge,
BECIL.
25% - On Successful Installation,
implementation and testing of developed
software, customization of Software for e-
processing of applications and workflow
software as per client requirement, soft copy of
the source code of tested software, training
and submission of all deliverables and
acceptance/Certificate issued by Client/Project
Incharge, BECIL.
10% - On compliance of security audit of e-
processing of applications and workflow
software and submission of clearance
certificate for hosting by security auditor, final
Go-Live. and acceptance/ Certificate issued by
Client/Project Incharge, BECIL.
10% - Payment will be released after 60 days
from the date of final Go-Live e-processing of
applications and successful running of
complete systems along with all software.
10% - Payment will be released after
completion of one year guaranty/ warranty
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 16
plus three months.
B.) Annual Maintenance Contract (AMC)
AMC will be effective after completion of Guaranty/
Warranty period of one year.
Payment will be released on Quarterly basis based
on successful monthly commitment, operation and
maintenance. Agency should submit Quarterly bills
with clear indication & full description of
professional fee and applicable taxes, duties, etc
separate (if any) along with Certification by client.
4. Source Code : The Source Code will be in the name of Ministry of
Information and Broadcasting (MIB) and will not use
anywhere else without permission/ authorization of
MIB
5. Invoicing : All Tax invoices should be raised in the name of
Broadcast Wing, Ministry of I& B, New Delhi
through Broadcast Engineering Consultants India
Limited.
6. Delivery schedule and
Commissioning
: T : Date of award of work order
1.) System design and development
specification document, software requirement
specification: T+15
2.) Successful Installation, implementation and
testing of developed software, customization of
Software for online applications as per client
requirement, soft copy of the source code of
tested software, training and submission of all
deliverables : T+45
3.) Compliance of security audit of online
application software and submission of
clearance certificate for hosting by security
auditor, final Go-Live : T+55
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 17
4.) Successful Installation, implementation and
testing of developed software, customization of
Software for e-processing of applications and
workflow software as per client requirement,
soft copy of the source code of tested software,
training and submission of all
deliverables: T+115
5.) Compliance of security audit of e-
processing of applications and workflow
software and submission of clearance
certificate for hosting by security auditor, final
Go-Live : T+125
7. Guarantee/Warranty : Guarantee/Warranty period is for 1 year from the
date of final acceptance and Go-Live of e-
processing of applications with no pending
deliverables by the vendor.
8. Performance Bank
Guarantee
: The successful bidder shall have to furnish a Security
Deposit cum Performance Bank Guarantee (PBG)
within 2 weeks of release of W.O. in favor of
Broadcast Engineering Consultants India Ltd, 14-B,
Ring Road IP Estate, New Delhi – 110002 for an
amount equal to 10% of order value and it will valid
till beyond 3 months of warranty/guarantee period.
9. Technical/Operational
Manual
: Two print copies of Technical Manual / Operation
Manual and one CD version of the same have to be
supplied with the software system.
All software in original with perpetual license
certificate has to be provided wherever possible.
10. Late Delivery (LD) : If there is delay in the supply, installation or
commissioning of the items/Software, supplier will be
liable to pay LD @ 0.5 % (1/2%) of the order value per
week of delay or a part thereof, upto a maximum
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 18
amount of 5% of order value, after which the order is
liable to be cancel.
11. Penalty Clause In case of unsatisfactory services/work as per
technical specification mentioned in work order/RFP,
the supplier/vendor will have to pay a penalty of @5%
of the total work order value for services/work or part
thereof.
12. Special Terms and
Conditions
1.
2.
BECIL reserve the right to reject/cancel/terminate
work order awarded to bidder in case of
unsatisfactory customization of software as per the
requirement of Broadcast Wing of Ministry of I&B
and BECIL will not release any payment to the
bidder/agency/vendor in this particular case.
If at any point of time it is found that the bidder has
made a statement which is factually incorrect/wrong
or if the bidder doesn‟t fulfill any of the contractual
obligation, BECIL may take a decision to cancel
reject/terminate the contract with immediate effect,
forfeit the EMD deposited by the bidder and / or
debar the bidder from bidding prospectively for a
period as decided by the BECIL or take any other
action as deemed necessary.
12. Taxes : Taxes as applicable.
13. Compliance Statement : A point by point compliance statement duly signed &
stamp by bidder in respect to all points laid down in
the Bill of Material & specifications must be
submitted.
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 19
14. Termination Clause : Non satisfactory performance / breach of contract will
result in termination of the contract as mentioned in
the terms and conditions.
In case of termination of contract within the
stipulated hiring period for any reason the supplier
/bidder will not be allowed to take back the
equipment installed.
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 20
Table 1
COMPLIANCE STATEMENT PERFORMA
Sr.
No.
Sr. No. of
Specification
Description of
Specification
Page number of
Specifications in RFP
Compliance
(Yes/No)
Deviation ,if any,
to the
specification
Optional Items ,if
any, required for
the completeness
of system
Features in
the offered
product in
addition to
BECIL specs
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 21
F. BIDDERS S REQUIREMENT
Bidders are required to complete the Bidder/Agency information forms provided at
Appendix 3.
1. Warranty / Guarantee
1.1 Bidder/ Agency must provide details and nature of guarantee for deliverables/
services of complete system they are willing to commit.
2. Additional information
Bidders should provide the following additional information.
2.1 A copy of the latest / last annual report of the company and wherever applicable
of the key principals. This is required, amongst other things, to understand the
financial strengths, growth rate etc. of Bidder/Agency.
2.2 List with details (including name of client) of similar work executed in India and
abroad.
2.3 Particulars of the partners or related / inter-linked company in India for sales,
installation / commissioning and support (for principals/OEM) OR, principals
with whom you have a tie-up (in the case of integrators).
2.4 Any other detailed information of relevance (such as market shares etc.) with
supporting documents or references.
3. Functional Workflow Diagram
Bidder must provide complete functional workflow diagram (specifically as per the
BOM of this RFP.
G. PROPOSAL RESPONSE FORMAT
All the bidders are requested to use the same or similar format as given below while
submitting the commercial bids. The proposal must be submitted strictly in the following
fashion as in Table 2.
1. The proposal shall be submitted in the same envelope at the same time, in two
distinct parts: a Technical Proposal and a Commercial Proposal.
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 22
2. Proposals are to be prepared on standard 8-1/2” x 11” A4 size paper. Foldouts
containing charts, spreadsheets, and oversize exhibits are permissible. The pages
should be placed in a binder with tabs separating the sections of the proposal.
Manuals and other reference documentation may be bound separately. All responses,
as well as any reference materials presented must be written in English.
3. Proposals must respond to the RFP requirements by restating the number and text of
the requirement in sequence and writing the response immediately after the
requirement statement.
4. Figures and tables must be numbered and referenced in the text by that number. They
should be placed as close to possible to the referencing text. Pages must be numbered
consecutively within each section of the proposal showing proposal section and page
number.
5. Proposals shall be based only on the items contained in this RFP and its standard
required accessories. The RFP includes official response to pre-proposal conference
questions, addenda, and any other material published by the BECIL pursuant to the
RFP. The bidder is to disregard any previous draft materials and any oral
representations it may have received. All responses to the requirements in Sections
(list appropriate section) of this RFP must clearly state whether the proposal will
satisfy the referenced requirements, and the manner in which the requirement will be
satisfied.
6. A point by point compliance statement duly signed by bidder in respect to all points
laid down in the BOM & specifications for all the equipment/item(s) must be
submitted.
TABLE-2
S.No. Description Qty. Make Model Unit Price
In INR
Taxes Total Price
In INR
Grand Total
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 23
H. METHOD OF EVALUATION AND AWARD
Evaluation Criterion
Proposals will be evaluated for meeting all technical requirements and system
completeness as per Tender document.
Bidders will be invited for technical presentation related to said RFP/tender document. All
bids which are technically qualified shall be shortlisted and Financial bids of only
technically qualified bidders shall be opened. Date of opening the Financial Bids will be
intimated to the shortlisted bidders.
Evaluation of lowest bidder (L1) will be based on the total cost of the project to the client
including cost of Annual Maintenance contract (AMC) for one year after expiry of guaranty/
warranty period.
The work order for Annual Maintenance contract (AMC) will be awarded after expiry of
guaranty/ warranty period alongwith SLA (Service level agreement).
Factors which will be considered as a part of evaluation amongst others will include the
following.
1. Product Quality : Only reputed industry tested service / equipment
and solutions with reliability will be accepted, non-
standard make/model of equipment/Software will
disqualify the proposal technically.
2. Compatibility : System is envisaged to be compatible with the
other quoted equipment as well as the existing
equipment at Broadcast Wing, Ministry of
Information & Broadcasting.
3. Up-gradation/ Modular
design
: System/equipment/Software should be future
looking and open to technology upgradation
besides capable of add on facility and features in
phased manner.
4. Assurance of supply/
service
: Bidder technical capability, Quality Service
capability, Organizational stability, reliability of
equipment and ability to meet timelines.
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 24
5. Spares/ software support : The bidder has to provide that the Software up
gradation and spares for Hardware shall be
available.
6. Service Quality : Guaranteed uptime as specified in the RFP as well
as ensuring quality of service signal at Broadcast
Wing, Ministry of Information & Broadcasting as
per specs.
7. Cost : As per financial proposal
8. Integration
Experience
: Expertise and experience of the bidder in system /
sub system of integration of similar nature &
Quality service provider experience.
9. Delivery Schedule : Delivery timeline will be critical parameter for
evaluation and final decision.
10. Regulatory : Should meet the Regulatory compliance, Safety
requirements, and Environmental objectives.
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 25
SECTION II
TECHNICAL SYSTEM REQUIREMENT
CONTENTS
A. SCOPE OF WORK
B. GENERIC CONDITIONS
C. TECHNICAL CONDITIONS
D. BILL OF MATERIAL
E. TECHNICAL SPECIFICATIONS
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 26
A.) SCOPE OF WORK
I.) Prelude:
1) To design, develop and implement processes and applications that help Broadcast
wing of MIB to achieve the project vision.
2) To provide desirous companies/applicants , an easy efficient and transparent way to
apply for different types of application on web-portal and to get the status of applied
application.
3) Availability of the relevant and essential information on regular basis.
4) To increase the efficiency and improve monitoring and administration for effective
decision making.
5) To reduce the various type of information captured on papers.
6) Developing a single and integrated view of Broadcast wing of MIB‟s information
system across all functions.
7) Better and advanced decision support system and Scalability of the well supported
system & operations.
8) Timely collection of the relevant information.
9) Help the authorities at various level in management/ monitoring.
10) To automate and increase the productivity of all the resources.
II.) Scope of work:
On behalf of Broadcast wing of Ministry of Information and Broadcasting (MIB),
Government of India, sealed tenders are invited from reputed, experienced and financially
sound agencies to design, develop and maintenance of web-portal for Automation of
Broadcast Wing of Ministry of Information and Broadcasting, Government of India.
The following outcomes are envisaged with the implementation of online software
application for web-portal:
1. Tracking of companies/user‟s request on various aspects such as status of e-
application of different matters, fee/payment due on/from companies/user etc.
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 27
2. Creation of centralized database to facilitate decision making.
3. Dissemination of information and online services to the desirous companies.
4. Increase efficiency and accountability in monitoring the various activities performed
by Broadcast wing.
5. Help in sharing information at various level.
6. Software should be open/compatible to configure with Legacy Data microfilming.
This RFP envisages the following components of work to be executed by a competent
Bidder/ Agency in order to fulfill the objectives of the proposed Web-portal system. An Web-
portal is envisaged to be a user friendly, comprehensive, integrated information system
designed to manage the overall functioning of all Broadcast Wing works, matters and
support divisions. The major scope of work includes but not limited to:
1. Supply, installation, implementation, configuration, customization, integration and
testing of software system for web-portal system together with relevant database,
licenses and other software in conformance to industry standards.
2. Design and development of Web Portal to access various modules of Solution
Application like Broadcast Wing‟s Portal, Companies/User‟s Portal, other matter
related portal etc.
3. Design, Development, testing, security certification, training of personnel, piloting
and commissioning of Software for Automation of the activities of the Broadcasting
Wing are as follows but not limited to this only:
Activities of Broadcasting Wing:
Permission Activities Post-Permission
Activities
E-processing of other
matters related to
permissions and
administrative matters and
processes
i. Uplinking of TV channels i. Annual renewal of
Uplinking/Downlinking
of TV channels
i. Court cases
ii. Downlinking of TV
channels
ii. Annual renewal of
teleport permissions
ii. RTI applications
iii. Uplinking/downlinking of
TV channels
iii. Annual renewal of news
agencies permissions
iii. VIP references
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 28
Further automation process for the above activities can be categorized in the following way:
i. Development of modules for Online applications
ii. Development of modules for E-Processing of online applications.
iii. Development of modules for e-processing of matters not bases on online
applications.
4. Facilitate Broadcast Wing in the estimation of Networking and Security
requirements and all user computing infrastructure comprising hardware and
iv. Grant of MSO
registration
iv. Calculation of annual
license fee of DTH
operators
iv. Parliamentary matters
v. Grant of CRS permission v. Calculation of quarterly
license fee of FM
operators
v. Complaints
vi. Grant of permissions to
teleports
vi. Appointment/resignation
of Directors in the
company
vi. Grievances
vii. Grant of permissions to
News agencies
vii. Change of name of
company
vii. Show cause notices
viii. Grant of license to DTH viii. Change of name/name
and logo/logo/mode of
transmission of channel
viii. Action taken on violation
of guidelines/ rules/
instructions/ terms and
conditions of permission
ix. Grant of registration to
HITS
ix. Change of
satellite/teleport
ix. Any other process /
permission/ license/
registration as specified
by MIB
x. Grant of permissions to
TRP agencies
x. Noting of change in SHP
xi. Any other process/
permission / license /
registration as specified
by MIB
xi. Permissions for DSNG
vans
xii. Permissions for
temporary uplinking
xiii. Permissions to remit
FOREX
xiv. FIPB approvals
xv. Integration of action
taken
xvi. Any other process/
permission/ license/
registration as specified
by MIB.
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 29
software, and help in the installation, configuration and commissioning of the same
as and when required.
5. Data Digitization of manual Data.
6. Operation and Maintenance of the entire Web-portal System including Application
and other related infrastructure (if any) for a period of one from the date of Go-live.
Ministry on an average receives several new requests for the licensing and subsequent change
requests on a monthly basis. In addition, record for the same has been maintained for
channels provided, its annual renewal and other transactions as per the Ministry of
Information and Broadcasting guidelines. This involves large volumes of paper trails,
approvals and transaction to be processed by the ministry personnel.
MIB is planning to fully automate the working of these sections and digitalize its legacy
document/records into fully secure web application in order to stream line operations and
increase its transparency.
In order to streamline the process of application by the agencies concerned and to enable both
the ministry officials and applicants to monitor the status of their application, it is proposed to
develop a secure online web application that will enable all the stakeholders to apply, monitor,
manage and expedite the necessary process with minimal manual intervention.
All bidders are encouraged to review all existing norms and standards issued by DIT, GoI and
NIC before responding to the plan as all the security features, decision support system and
design must be in compliance with the Department of Technology‟s NeGP Framework.
The objective of this tender is to build, deploy and manage the “Project” with content
management features and workflow management system for above mentioned sections.
Following is the overview of requirements for the vendors:
a. Design, Development/Customization, Installation of web application as per MIB
requirements
b. Design & Implementation of Automated Workflow System
c. Design & Implementation of comprehensive MIS Reports
d. Procurement and Establishment of IPv6 enables IT Infrastructure of MIB
e. Central Server and Data Recovery Area Built and new LAN of 20 users
f. Digitalization and Migration of Existing Records along with synchronization with web
application
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 30
g. Design and execution of Change Management and Communication Strategy for successful
implementation of project.
h. The vendor shall provide training on appropriate aspects of the portal platform for portal
usage, portal administration, maintenance and control management
i. Onsite support and management of project for the period of 5 years from the date of UAT
This project is majorly divided into:
1. Admin Panel (User Management)
2. Applicant (new / existing) Dashboard.
3. TV INSAT Dept Management
4. FM Department Management
5. Community Radio Department Management
6. DTH, HITS, TRP & DAS Department Management
7. Critical / Casual Integrations
8. File Movement (management) and Tracking (intra / inter department)
9. Financial Accounting with payment gateway integrations, untill the gateway executes
other ongoing offline/online/manual payment mode will also be acceptable.
10. Entry End-points mapping and security
11. Security Audit from a certified security auditor.
12. Functional Testing
13. Deployment on the servers.
14. Phase wise Go Live of the portal.
Features required of the MIB Portal
Complete customized system to keep records of all License request coming to MIB, Its
step wise approval process for MIB users and renewal status with documents.
Processes of different activities of various applicants/Internal Departments to be linked
with different icons with colour representation/notation to result in a user friendly
Graphical user interface (GUI) of web-portal. This must be Business Process Model and
Notation(BPMN) compliant.
Four different types of sections involved are: TV INSAT, FM, Community Radio and
DTH& DAS.
These users can apply for License or its renewal along with all supporting documents.
Unique Number generation for future tracking process.
Request coming to MIB Portal.
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 31
MIS/Reports as per desired formats.
Flow of Broadcast wing, MIB Portal :
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 32
Secured Authenticated login system for Different users :
Various Inputs to Broadcast Wing, MIB Portal
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 33
System Environment
The Web Application has three types of active users.
1. New Licenses Applicant
2. Existing Licenses Applicant.
3. Internal Employees of Ministry of Information and Broadcasting and Administrator.
The administrator will be able to create and enable access rights to users for different
operations in areas like Employee, Supervisor and admin.
All new and existing Applicants must register themselves at the portal and provide details of
their organization. An applicant can also be created / initiated from the admin side as well.
B. GENERIC CONDITIONS
This RFP is for a system that will meet the following basic requirements:-
1. A reliable, redundant software system providing an overall system up time should be of
higher industrial standards.
2. The system software licenses mentioned in the Bill of Materials shall be genuine,
perpetual, full use and should provide upgrades, patches, fixes, security patches and
updates. All the licenses and support (updates, patches, bug fixes, etc.) should be in the
name of Broadcast Wing of MIB.
3. The quotation shall clearly indicate the different components of the total charges.
4. Easy and Economic System Upgradable and Scalable in nature.
5. Bidder/Agency must ensure about full software support on 24*7*365 basis. Immediate
telephonic response and support for usage related and other minor problems. Dial-in
support for corruption handling, minor bug fix, etc. On-site support within 24 hours for
major problems and immediate support in case of emergency.
6. Bidder shall ensure that the data shall be secure.
7. The IPR(Intellectual Property Right) for the software developed under the Scheme shall be
of the Ministry and the source code for all the modules and integration systems developed
there under shall be vested with the Ministry.
8. All software applications should be of latest version at the time of award of Work Order.
9. Pages of Technical Specification, Terms and Conditions and Schedule of Rates should be
signed by the authorized signatory as a token of your acceptance
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 34
C.) TECHNICAL CONDITIONS
1. Proposed Bill of Material of the system configuration is listed in the Appendix „1‟.
2. Proposal should be for a complete system. Incomplete or part component will not be
considered.
3. Appendix „2‟ contains the technical specification for listed software/items.
4. Each equipment/ system/software must be accompanied with operational / technical
manual.
5. Bidder should submit the detailed system Workflow diagram, Block Schematic, Layout
Plan (LOP) etc. for software sysytem / equipments and power supply system along with
Technical bid.
6. Bidder should also submit the PERT Chart indicating the schedule for the
commissioning of the project with the terms & conditions as stipulated in the delivery
schedule in the SECTION –I, Point E, Clause No. 6.
7. Cross reference in reference of supporting documents should be given with proper page
number and volume number.
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 35
D. BILL OF MATERIAL
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 36
Appendix –1
Bill of Material/ Deliverables
S.No. Description Make /
Model
Qty.
A. Software
1.
1.) Design, Development and Customization of
Software for Web-portal for Automation of
Broadcast Wing of MIB.
2.) System design and Software requirement
specification
3.) Successful Installation, implementation and
testing of developed software, customization of
Software for online applications and e-processing
of application
4.) Training to Broadcast Wing, Ministry I & B
officials
1 Job
D. Annual Maintenance contract (AMC)
Annual Maintenance contract (AMC) for 1 yrs of
full software system after the completion of 1 year
of guaranty/warranty.
1 Job
(1 Year)
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 37
E. TECHNICAL SPECIFICATIONS
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 38
Appendix-2
TECHNICAL SPECIFICATIONS/REQUIREMENT
A. Functional Requirements Specification
________________________________________________________________________________
1. USER MANAGEMENT MODULE
Each Wing will have its independent module. The administrator shall be able to create and
enable access rights to user for different operation areas like:
• Administrator
• Employee
• Supervisor
• Admin
a) Administrator Use Case
• Administrator will have the authorisation of create, update and delete, assign roles to user,
etc. He will also be authorised / authorizorer for checking the status of application and
payments of Applicants.
b) Employee Use Case
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 39
• Employee can receive the new application / modification / renewal request department wise.
• Employee can either mark the application of applicants to another employee for processing
or can process it himself / herself.
• Employee can verify the all attached documents to those applications. He can revert to the
applicant in by informing them of any pending documents or resubmitting documents by
changing the status of the application.
• Employee can check progress of application of Applicants as well as monitor the already
existing Applicants.
• Authorised employee can reject the application of applicants, after mentioning the valid
reason for the rejection.
• Employee can change their password.
• Upload the application format documents for different- different Applicants.
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 40
__________________________________________________________________________________
2. APPLICATION MODULE
All new and existing vendors must register themselves at the portal and provide details of
their organisation. Management structure, Scope of services, bank accounts, etc. and be
provided with the login ID and passwords.
• Applicant must get stepwise status information at any point of time/stage during the
licensing process.
• Authorised and registered vendors will apply for the necessary licences online using the
application form(s) concerned.
• Application should have a Reporting Tool/MIS engine for MIB solution. The reporting
tool/MIS engine should provide a dynamic reporting system for generating management
reports which can be classified into two broader categories i.e. Planned Reports and
Unplanned.
• The dynamic nature of the reporting system enables the department user to customise the
database query form and report “on the fly” because it allows you to specify the reporting
criteria
• The Reporting tool must be able to retrieve the data from the workflow modules pertaining
to the core, support functions in two different ways, either using a standardised report
template or a customised one.
• Licence/Approval Generated can be in a pre-formatted form and bar-coded fro future
reference.
• MoIB applicants shall be able to communicate with the applicant via portal as well as e-mail
auto generated through portal.
• Fees - as mandated by the dept. - are to be paid online wither through Credit/Debit Card or
Bank Transfer from approved accounts.
• Automatic E-Mail Notifications to the applicant on approval or rejection of application.
• Applicant can download certificate from online portal for paper reference,
,Basically there are following types of applications that shall be made digitally by applicants
through the portal.
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 41
a) Activities for Permission
These are the applications made by Indian Media Companies for obtaining the permission to
start new set-ups. These companies may have existing setups already operational as well.
Necessary Validations to check for guidelines need to be applied.
1. Uplinking of TV Channels
2. Downlinking of TV Channels
3. Uplinking/Downlinking of TV channels
4. Grant of MSO Registration
5. Grant of CSR Permission
6. Great of Permission to Teleports
7. Grant of Permission to News Agencies
8. Grant of License to DTH
9. Grant of Registration to HITS
10. Grant of Permission to TRP Agencies
11. Any Other/Registration Permission /License as specified by MIB
b) Post Permission Activities
These are activities carried out by companies for their existing set-ups. These are generally
to ask MoIB for permission before making any change to their set-ups or the companies so
that they don‟t violate the guidelines. Necessary Validations need to be applied.
1. Annual Renewal of Uplinking/Downlinking of TV Channels
2. Annual Renewal of Teleport Permissions
3. Annual Renewal of News Agencies Permission
4. Calculation of License Fee of DTH Operators
5. Calculation of Quarterly License Fee of FM Operators
6. Appointment/Resignation of Directors in the Company
7. Change of Name of Company
8. Change of name/name and logo/logo/mode of transmission of channel
9. Change of satellite/teleport
10. Noting of change in SHP
11. Permissions for DSNG vans
12. Permissions for temporary uplinking
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 42
13. Permissions to remit FOREX
14. FIPB approvals
15. Integration of action taken
c) E-processing of other matters related to permissions and administrative matters and
processes
1. Court cases
2. RTI Applications
3. VIP References
4. Parliamentary Matters
5. Complaints
6. Grievances
7. Show Cause Notices
8. Action taken on violation of guidelines/rules/instructions/terms & conditions of
permission
9. Any other Process as specified by MIB
Further automation process for the above activities can be categorized in the following way:
i. Development of modules for Online applications
ii. Development of modules for E-Processing of online applications.
iii. Development of modules for e-processing of matters not based on online
applications.
New Applicants Use Case:
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 43
• Applicant will provide their necessary details to MIB via web application portal.
• He will attach the predefined format application after filling and can attach some other
documents also.
• Make payment through different mediums like credit/debit card or direct bank transfer from
registered bank account.
• Get unique after submitting the application to MIB.
• Track their application progress by this unique id.
• Resubmit the documents as per need of MIB.
Existing Applicant Use Case:
• Client or existing applicant will be able to upload the documents if any change in their
organisation details.
• Applicant can view the any change in regulation by MIB.
• Change in regulation will be intimate to him by automatic mail or SMS send by portal.
• He will be able to do the renewal process of their existing license.
• Track their application progress by this unique id.
• Make the payments to MIB as per terms and conditions.
All other departments must be covered in a similar manner as detailed above.
Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing
of MIB. 44
_____________________________________________________________________________________
3. WORKFLOW SYSTEM
User Interface
a) The system shall have a user friendly interface and shall present a homepage which gives
the user access to files, collaboration tools (e-mail, calendars, chat, discussion forum etc.),
applications, knowledge bank, alerts, notice boards & dashboards.
b) The system shall display all the work items on the dashboard
c) The interface shall have links to online help and change the password facility
The following highlight the key features of the workflow that address the real - time problems
for building and managing workflow applications.
• The workflow solution shall support all major web browsers
• Users shall be able to access the system on a 24 x 7 basis
• The proposed workflow solution shall be Business Process Execution Language(BPEL),
Business Process Model and Notation(BPMN) and Workflow Management Coalition(WFMC)
compliant.
• Users shall be able to securely access system from remote locations through internet/LAN.
• The system shall support English Script
• The workflow management system shall support inbuilt Graphical Workflow Designer for
modelling complex business processes using drag and drop facilities.
• The process designer shall provide intuitive interface for designing couples rules and
conditions for workflow routing.
• The system shall provide facility to define exceptions at individual stages, which shall
dynamically change the route on execution.
• The system should support various operating systems.
• Workflows need to be configured using templets
• Single workflow technology. Provide a single engine for workflow execution for all
applications.
• Support a wide range of scenarios from highly people centric workflows to the highly
application - centre workflows. Support for defines rules based on conditional scenario
• Provide extensible points to develop reusable workflow components
4545
________________________________________________________________________________
4. ELECTRONIC DOCUMENT MANAGEMENT SYSTEM
The purpose of EDMS is to make use of technologies in Document Imaging for the purpose
of making the documents available in electronic format to facilitate the business process
and decision support systems. The EDMS shall be based on open standards and should
enable management of critical information stored in an electronic format through
information capture, document imaging, and electronic document management.
Information capture includes receiving, processing, and managing electronic information in
native file formats. Document imaging include scanning, indexing, storing, viewing, and
annotations. EDM includes check-in/check-out, version control and document handling.
- The system shall facilitate conversion of legacy documents to electronic form and store in
an electronic record room.
- The system shall have integrated scanning solutions for creating the metadata/indexes
and scanning of the physical documents.
- System shall have the document image quality analyser for auto-correcting the scanned
image without manual intervention.
- The system shall accept documents into the repository through fax, e-mail and electronic
files.
- The system shall support inbuilt viewer for viewing various scanned documents./
- The system should be formed agnostic
- The proposed system should be platform independent and should support multiple OS
- the system shall of automatic indexing of documents using form based data
accompanying documents or embedded in XML documents.
- The system shall have the facility to convert the electronic documents created by the user
using desktop applications to a published format before filing in the repository, while
maintaining the structure of the document in tits native file format.
- The system shall support any Relational Database Solutions for storing 7 retrieving of
data. All industry document and imaging standards.
4646
- The system shall allow the users to retrieve, view, send (by e-mail), route (workflow if
applicable), print, and fax the documents from the repository.
- The system shall have the facility for the users to create annotations on documents
including redlining and highlighting with annotations stored as files separate from (and
potentially secured) from the original documents. Annotations must be able to be viewed
and printed.
- The system shall permit the users to create, modify and process files through workflow
application that distributes (routes) files and documents electronically to other EDMS
users/
- The system shall restrict viewing documents that are expunged or marked confidential.
- Th system shall restrict the ability to add, modify, and delete the documents int he
repository to the authorised users, with proper audit trails for every action on the
document.
- The system shall have the ability to buy transfer the document files to external
publishing media (CD-ROM, DVD-ROM etc.) along with search functionality etc.
- The system shall leave an extensive Audit trails at all levels.
- The user shall have the facility to categorise documents and correspondence including
facility for defining metadata for each type of document.
- The system should allow the user to link related files for cross-references subject items.
5. MOBILE APPLICATIONS
The overall system with it‟s limited requirements has to be incorporated in the form of
mobile applications.
The mobile application will be developed for:
1. User Ended – Applicants and general public.
a. Must have historical data for the applicant to view.
b. May download documents he submitted, forms etc from the app itself.
c. May be able to track the progress of their application
d. All other features as per the scope must be included at the discretion of the
the ministry.
4747
2. Staff of Ministry ended.
a. Must contain the features as per the flow.
b. Must have bar code scanning capability.
c. Must be role-based to allow access to information selectively to the staff.
d. Must be tightly integrated with the workflow.
The mobile application on different platforms as follows:
a) iOS Application
1. Must install on iOS devices which includes iPad2 & above and iPhone 4s & above.
2. Must have same design to all the iOS devices
3. Must be responsive between iPad and iPhone variants.
4. Must have a common login feature with OTP login option.
5. Must have all the required feature for the users to access the validated data of the
logged in person.
b) Android Application
1. Must follow the latest design principle of Android (material design)
2. Must be compatible with 90% of the devices in the market (as per google play store
data).
3. Must have a smooth flow carefully designed action buttons.
4. Must follow the android life-cycle and must not be interrupted by calls and other app
switching mechanism.
5. Must have a common login feature with OTP login option.
6. Must have all the required feature for the users to access the validated data of the
logged in person.
c) Windows Phone / Modern App
1. Must follow the design principles of the windows mobile / modern apps.
2. Must be able to run on most Windows Mobile devices.
3. Must be able to run on Windows 8 and Windows 10 desktop modern app platform.
4. Must have a common login feature with OTP login option.
5. Must have all the required feature for the users to access the validated data of the
logged in person.
4848
____________________________________________________________________
Detailed Non-Functional Requirements
System Architecture
The proposed Application Software Modules for Ministry of Information and
Broadcasting will be web based, based on leading industry CMS. This application can be
hosted on Intranet /Internet Server depending upon the type of severs used. If
application software will be hosted on Intranet server then it can be accessed from any
computer that is connected to the Server through Local Area Network Connection. And if
proposed application software will be hosted on Internet Server then it can be accessed
from any computer around the world through Internet.
The proposed system architecture of the said system is described below:
The system should be open to integration with any other third party application system
such as Digitalization, archiving, Migration, and integration of Legacy Data, with the
automation system through microfilming process: The specific data/document to be
included in this component will be provided by the Ministry through BECIL.
Agency shall be responsible for designing the applications
4949
SECTION III
ENCLOSURES
CONTENT
A. BIDDER/AGENCY INFORMATION FORMAT
B. CUSTOMER REFERENCE FORMAT
C. ENCLOSURES
5050
Appendix- 3
A. BIDDER/AGENCY INFORMATION
Short Responses can be placed within the cells provided in the tables below. Additional
Information can be attached as appendices, but should be explicitly referenced from within the
appropriate cells.
BIDDER/AGENCY INFORMATION FORM
GENERAL INFORMATION
Bidder/Agency Name
Corporate Office
Address
Web
Telephone
Fax
COMMERCIAL INFORMATION
PAN
TAN
Service Tax
VAT/CST No.
Certification of
Incorporation
5151
PRIMARY BIDDER/AGENCY CONTACT OR SALES REPRESENTATIVE
Name and Title
Address
Telephone
Fax
PERSON(S) AUTHORIZED TO NEGOTIATE AND MAKE COMMITMENT FOR
BIDDER/AGENCY
Name and Title
Address
Telephone
Fax
DESIGNATED TECHNICAL CONTACT FOR RESPONSE CLARIFICATION AND
QUESTIONS
Name and Title
Address
Telephone
Fax
5252
INFORMATION ITEM
BIDDER/AGENCY RESPONSE
1. Date your company was
incorporated
2. Number of people employed by
your company and how many
are in the following areas:
-Pre-Sales and Marketing
-Research and Development
-Post-Sales Support
-Technical Support
-Training and Consulting
-Management
-other
3. Company‟s sales revenues for
the last three fiscal years.
4. Number of implementations
conducted for customers in the
last three fiscal years. Group
these implementations by
numbers of end-users, dollar
cost of engagements, and scope
of engagements.
5. Indicate your agreement not to
share the contents of this RFP
with any other organization,
including potential
subcontractors, without
written permission from the
RFP coordinator.
6. Optionally, provide any
additional background
information about your
company that the BECIL
would find useful in its
deliberations.
5353
B. CUSTOMERS REFERENCES:
Provide at least three references with comparable network size and complexity for whom you
have provided similar implementation and / or integration services . Please use this format for
your response.
ITEM BIDDER/AGENCY RESPONSE
REFERENCE 1
Company / Institution Name
Address
Scope of Project
Dates of Engagement
Contact Name and Title
Telephone
REFERENCE 2
Company / Institution Name
Address
Scope of Project
Dates of Engagement
Contact Name and Title
Telephone
REFERENCE 3
Company / Institution Name
Address
Scope of Project
Dates of Engagement
Contact Name and Title
Telephone
5454
Appendix- 4
Technical Bid Template
The bidders are expected to respond to the RFP using the forms given in this section and all
documents supporting Technical Evaluation Criteria.
Form 1: Undertaking on Total Responsibility
No.
Date:
To,
CMD,
56-A/17, BLOCK-C
SECTOR-62,
NOIDA-201307
Dear Sir,
Sub: Self certificate regarding Total Responsibility
This is to certify that we undertake total responsibility for the successful and defect free
operation of the proposed Project solution, as per the requirements of the RFP for Process
Automation Project.
Thanking you,
Yours faithfully
(Signature of the Authorized signatory of the Bidding Organisation)
Name :
Designation :
Date :
Time :
Seal :
Business Address:
5555
Form 2: Declaration that the bidder has not been blacklisted
(To be submitted on the Letterhead of the responding agency)
{Place}
{Date}
To,
CMD,
56-A/17, BLOCK-C
SECTOR-62,
NOIDA-201307
Ref: RFP Notification no <xxxx> dated <dd/mm/yy>
Subject: Self Declaration of not been blacklisted in response to the selection of agency for
Design, Development and maintenance of Web-portal for Automation of Broadcast Wing
of Ministry of Information and Broadcasting, Government of India. File No <xxx>>.
Dear Sir,
We confirm that our company, ____________, is not blacklisted in any manner whatsoever
by any of the State/UT and/or central government in India on any ground and also not
included in corrupt practice, fraudulent practice, coercive practice, undesirable practice or
restrictive practice.
Place:
Date:
Bidder‟s Company Seal:
Authorized Signatory‟s Signature:
Authorized Signatory‟s Name and Designation:
5656
C. CHECK LIST
5757
A. Please ensure that following documents have been enclosed along with
the bid proposal.
1. Proof of payment for fee of Rs 20,000/- for purchase of tender document in the form
of cash receipt or bank draft for tender documents downloaded from site.
2. Bank draft for Rs.4,00,000/- towards Earnest money deposit.
3. Documentary proof along with the work order / completion certificate of the project
executed successfully related to installation & commissioning of setup.
4. The copy of PAN No., TAN No., Service Tax No. should be enclosed.
5. A separate point by point compliance statement duly signed & stamp by bidder in
respect to all points laid down in the Bill of Material & specifications for all the
equipment/item(s) must be submitted.
6. A copy of the latest / last annual report of the company.
7. Particulars of the partners or related / inter-linked company in India for sales,
installation / commissioning and support (for principals/OEM) OR, principals with
whom you have a tie-up (in the case of integrators).
8. Separate list of items recommended by bidders, which in the opinion of the bidder
have been left out.
9. Detailed bill of material duly filled, signed & stamped in giving the offered material /
equipment etc strictly as per the bill of material included in the tender document.
10. Full technical details of the offered equipment/Software.
11. BOM must be strictly quoted as per serial No./Heading/Subheading given in RFP
5858
12. Schematic work flow diagram and Block Diagram must be provided
13. Duly signed and stamped compliance statement item wise with respect to BOM &
technical specifications highlighting deviation, if any.
14. No cost details are to be included in the technical bid under any circumstances. The
signed and stamped copies of the technical bid containing requisite documents are to
be sealed in separate envelope and marked appropriately.
15. The financial bid shall contain exactly similar offered bill of material included in the
technical bid but with full details on the rates, total cost. Only one copy of financial
bid duly signed and stamped is to be sealed in a separate envelope and marked
accordingly.
16. Both technical & financial bids in respective sealed envelopes are to be further
sealed in an envelope and should be superscripted at the top as:
“Tender for selection of agency for Design, Development and maintenance of Web-
portal for Automation of Broadcast Wing of Ministry of Information and
Broadcasting, Government of India against tender ref. no.
BECIL/Automation/Portal/01 dated 15-02-2016, so as to reach BECIL on or before
1200 Hrs on 08-03-2016.
17. The tender has to be addressed to
The Chairman & Managing Director
Broadcast Engineering Consultants India Ltd,
C-56 A/17, Sector -62, Noida 201 307
Tel: 0120-4177850
Fax: 0120-4177879
and the delivery of the same must be ensured at this office before 1200 hours on
08-03-2016.