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Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing of MIB. 1 REQUEST FOR PROPOSAL (RFP) Request for Proposals for selection of agency for Design, Development and maintenance of Web-portal for Automation of Broadcast Wing of Ministry of Information and Broadcasting (MIB), Government of India RFP Ref No: BECIL/Automation/Portal/01 Dated 15-02-2016 Broadcast Engineering Consultants India Limited (A Government of India Enterprise) (A Mini Ratna Company) Head Office: 14-B Ring Road, IP Estate, New Delhi- 110002 Tel: 011 23378823 Fax: 011 23379885 Corporate Office: BECIL BHAWAN, C-56-A/17, Sector-62, Noida-201 301 Tel: 0120 4177850 Fax: 0120 4177879 Web: www.becil.com

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Page 1: Request for Proposals for selection of agency for Design, … · 2017-06-23 · (A Mini Ratna Company) Head Office: 14-B Ring Road, IP Estate, New Delhi- 110002 Tel: 011 23378823

Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing

of MIB. 1

REQUEST FOR PROPOSAL

(RFP)

Request for Proposals

for selection of agency for Design, Development and maintenance

of Web-portal for Automation of Broadcast Wing

of Ministry of Information and Broadcasting (MIB),

Government of India

RFP Ref No: BECIL/Automation/Portal/01 Dated 15-02-2016

Broadcast Engineering Consultants India Limited

(A Government of India Enterprise)

(A Mini Ratna Company)

Head Office: 14-B Ring Road, IP Estate, New Delhi- 110002

Tel: 011 23378823 Fax: 011 23379885

Corporate Office: BECIL BHAWAN, C-56-A/17, Sector-62, Noida-201 301

Tel: 0120 4177850 Fax: 0120 4177879

Web: www.becil.com

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Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing

of MIB. 2

Invitation to Bid (ITB) /Request for Proposal

1) This document constitutes the Request for Proposal (RFP) for selection of agency for

Design, Development and maintenance of Web-portal for Automation of Broadcast

Wing of Ministry of Information and Broadcasting (referred in the document as

MIB), Government of India. This RFP has been prepared to invite bidders to submit

their proposals to implement and maintain the Web-portal for Automation of

Broadcast Wing of MIB.

2) BECIL, a Public Sector Enterprise, under the Ministry of Information and

Broadcasting, on behalf of the Ministry of Information and Broadcasting,

Government of India invites proposals from eligible bidders for the project. BECIL

has been engaged by the Ministry of Information and Broadcasting to undertake

the bid process management and execute the project (hereinafter referred to

as „the Project‟) and functioning, operationaliation and maintenance of the Web-

portal for Automation of Broadcast Wing of MIB, Government of India.

3) Bidding will be conducted through the Two Envelope Competitive Bidding procedures

specified as per relevant Rules in the GFR 2005 as amended time to time/ Purchase

Policy of BECIL duly approved by its Board/ BECIL, and are open to all eligible

Bidders as defined in this ITB.

4) Interested eligible Bidders may obtain further information from Project Coordinator

Mr. Ramit Lala, AGM (Email: [email protected], Ph. 8130190438).

5) Qualification requirements are specified in the ITB

6) Bids must be delivered as specified in the Instructions to Bidders of this ITB (please

read this part carefully). Late bids will be rejected.

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Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing

of MIB. 3

ITB for Services to Design, Development and Maintenance of Web-portal

for Automation of Broadcast Wing, of Ministry of Information and

Broadcasting (MIB), Government of India

Summary

Section I. General Information & Instructions to Bidders

This Section provides information to help Bidders prepare their bids.

Information is also provided on the submission, opening, and evaluation of

bids and on the award of Contracts. Section I contains provisions that are to

be complied without modification.

Section II. Technical System Requirement

This Section includes Generic and Technical requirements of the project,

List of Services and Technical Specifications of the Services to be procured.

Section III. Enclosure

The Bidder has to be an agency who would Design, Develop web-portal for

Automation of Broadcast Wing of Ministry of Information and Broadcasting,

Government of India and provide the solution and services as per scope of

work. This Section includes format for Agency, Information and their

customer‟s references and checklist for the bidders/ Agency.

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Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing

of MIB. 4

TABLE OF CONTENTS

SECTION- I. GENERAL INFORMATION & INSTRUCTIONS TO BIDDERS

A. RFP Schedule and Critical Dates

B. Intent of the Request for Proposal

C. Procedure and Terms & Conditions

D. Eligibility Criteria

E. Commercial Conditions

1. Earnest Money Deposit

2. Prices

3. Payment Terms

4. Invoicing

5. Delivery Schedule & Commissioning Period

6. Guarantee / Warranty

7. Authorization

8. Performance Bank Guarantee

9. Technical Manual

10. Late Delivery

11. Penalty clause

12. Taxes

13. Compliance Statement

14. Termination Clause

F. Bidder/Agency Requirement

1. Warranty/Guarantee

2. Additional Information

3. Functional Workflow Diagram

G. Proposal Response Format

H. Method of Evaluation and Award

1. Product Quality

2. Compatibility

3. Up-gradation/ Modular Design

4. Assurance of Supply/ Services

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Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing

of MIB. 5

5. Spares/ Upgrades

6. Service Quality

7. Additional Requirement

8. Cost

9. Integration Experience

10. Delivery Schedule

11. Regulatory

SECTION-II TECHNICAL SYSTEM REQUIREMENT

A. Scope of Work

B. Generic Conditions

C. Technical Conditions

D. Bill of Material

E. Technical Specifications

SECTION-III ENCLOSURES

A. Bidder/Agency information format

B. Customer reference format

C. Enclosures

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Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing

of MIB. 6

SECTION I

GENERAL INFORMATION & INSTRUCTIONS

TO BIDDERS

CONTENTS

A. RFP SCHEDULE AND CRITICAL DATES

B. INTENT OF THE REQUEST FOR PROPOSAL

C. PROCEDURE TERMS AND CONDITIONS

D. ELIGIBILITY CRITERIA

E. COMMERCIAL TERMS AND CONDITIONS

F. BIDDER/AGENCY REQUIREMENT

G. PROPOSAL RESPONSE FORMAT

H. METHOD OF EVALUATION AND AWARD

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Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing

of MIB. 7

A. RFP SCHEDULE AND CRITICAL DATES

The RFP tentative schedule and critical dates are shown below:

BECIL reserves the right to amend the RFP tentative schedule and critical dates. Original

tender document against a fee of Rs. 2,000/- (Rupees Two Thousand only) can be purchased

from the address given as under:

BECIL BHAWAN,

C-56- A/17, Sector -62,

Noida 201 307

Tel. No. 0120 - 4177850

Till 07-03-2016 before 12:00 hrs

The tender document can also be downloaded from our website www.becil.com and if so, a

Demand draft of Rs 2,000/- (Rupees Two Thousand only) towards tender fee must be

submitted along with the bid otherwise the bid will be rejected.

Demand Draft should be in favor of “Broadcast Engineering Consultants India Limited”

payable at New Delhi.

No tender document will be issued after the last date as mentioned above.

EVENT Details

1. RFP No. & Date BECIL/Automation/Portal/01

dated 15-02-2016

2. Issue of RFP documents to Prospective

Bidders 15-02-2016

3. Pre Bid Meeting 25-02-2016. at 03:00 PM

4. Venue for Pre Bid Meeting BECIL BHAWAN,

C-56- A/17, Sector -62,

Noida 201 301,Uttar Pradesh

5. Submission of Proposals/bids 08-03-2016 up to 12:00 hrs

6. Venue for Submission and Opening of

Bids

BECIL BHAWAN,

C-56- A/17, Sector -62,

Noida 201 301,Uttar Pradesh

7. Opening of Technical Bids 08-03-2016 at 15:00 hrs

8. Technical evaluation of bids To be intimated

9. Opening of Financial Bid To be intimated

10. Commercial Bid evaluation

To be intimated

11. Award of Purchase Order To be intimated

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Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing

of MIB. 8

B. INTENT OF THE REQUEST FOR PROPOSAL

Ministry of Information and Broadcasting, Government of India intends to

automate all the services of the Broadcasting Wing, to select an agency which will

be responsible for the work and services for the duration, as mentioned

under heading scope of work.

C. PROCEDURE AND TERMS & CONDITIONS

1. The proposal is to be submitted in TWO BID SYSTEM with separate Technical and

Financial bid under separate sealed covers.

2. TWO BID SYSTEM

All bidders are required to submit their offer in two covers as under:-

2.1 Technical Bid should contain the following:-

(i) Tender documents along with Bill of Material duly completed, signed &

stamped BUT WITHOUT INDICATING THE RATE QUOTED.

(ii) The technical details of the system offered along with the supporting original

technical literature, Leaflets, Brochure etc. in duplicate.

2.2 Financial bid should contain the following:-

(i) Details of rate, taxes, duties, discount, if any, quoted by the bidder. These

details should be submitted on their letter head.

(ii) Delivery period / schedule

Both the above mentioned bids should be sealed separately and thereafter be kept in a

third cover and sealed again.

This cover should be superscripted with “Request for Proposal (RFP) for selection of

agency for Design, Development and maintenance of Web-portal for Automation of

Broadcast Wing of Ministry of Information and Broadcasting, Government of India.”

against tender ref. no. BECIL/Automation/Portal/01 dated 15-02-2016 and should

reach us on or before 1200 Hrs on 08-03-2016

The composite bid i.e. rate indicated in the Technical bid openly in tender will be

ignored.

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Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing

of MIB. 9

Only the first cover i.e. Technical bid shall be opened on the date of opening the

Technical bids mentioned in Section- A above.

The words “TECHNICAL BID” should be written clearly and prominently on the First

cover along with tender no. and date of opening. Similarly, the words “FINANCIAL

BID” should be written clearly and prominently on the second cover along with Tender

No. and date of opening of Technical bid.

3. Bid Responses must be addressed to and submitted at the following address:

The Chairman & Managing Director

Broadcast Engineering Consultants India Ltd,

C-56 A/17, Sector -62, Noida 201 307

Tel: 0120-4177850, Fax: 0120-4177879

4. The Bids, both technical and the financial, should reach the office of BECIL, on the

above address, not later than 1200 hrs on 08-03-2016 Bids received beyond the

specified date and time will be treated as rejected. It is the responsibility of the Bidder

to confirm that the bids have been received on time & at the proper place within the

specified dates. Facsimile and electronic replies are not acceptable.

5. All bids are to remain valid for Six months from the date of opening of Technical Bid.

6. BECIL reserves the right to solicit additional information from Bidders to evaluate

which bid best meets the need of the Project. Additional information may include, but

is not limited to, past performance records, lists of available items of work that will be

done simultaneously with the project, on-site visit and evaluations by BECIL

personnel, or any other pertinent information. It will be Bidder/Agency‟s responsibility

to check for updated information on BECIL‟s web site www.becil.com.

7. Additional questions should be submitted in writing to the RFP Coordinator

addressed to

Mr. Ramit.Lala

Asstt. General Manager

Broadcast Engineering Consultants India Ltd,

C-56 A/17, Sector -62, Noida 201 307

Tel: 0120-4177850 Fax: 0120-4177879

Mobile No. 8130190438, E-mail: [email protected]

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Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing

of MIB. 10

All communications should be through e-mail only

8. BECIL will make its decision based on the ability of the Bidder(s) to meet our specific

needs, technical expertise of the Bidder(s), delivery capabilities, customer references,

past satisfactory performance experience, system completeness (which is a must)

besides cost.

9. BECIL reserves the right to waive off any deviations, accept the whole or part thereof

or reject any or all bids and to select the Bidder(s) which, in the sole opinion of the

Project Incharge, best meets the project‟s interest. BECIL also reserves the right to

negotiate with potential bidders so that its best interest to fulfill the need of project is

served.

10. All information contained in this RFP, or provided in subsequent discussions or

disclosures, is proprietary and confidential. No information may be shared with any

other organization, including potential sub-contractors, without prior written consent

from BECIL.

11. BECIL reserves the right to either increase or decrease the quantity of any or all the

items included in suggestive bill of material which are estimated requirements and

therefore open to variation.

12. BECIL reserves the right to alter/modify the scope of work mentioned in this RFP

document at any stage of the bidding process and contract.

13. BECIL reserves the right to terminate the contract at any stage of the work by giving

7 days notice if it is noticed that the delay occurred in any of the activities covered

under the contract cannot be made good and will affect the overall work schedule.

BECIL shall, in such an eventuality, revoke the Performance Bank Guarantee of the

bidder. The decision of CMD, BECIL shall be final and binding.

14. In case the Bidder Company goes into liquidation or change in business/management,

it will be intimated to BECIL & company will fulfill its commitment in case order is

awarded to them.

15. The RFP is issued for “RFP for selection of agency for Design, Development and

maintenance of Web-portal for Automation of Broadcast Wing of Ministry of

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Design, Development and Maintenance of Web-portal for Automation of Broadcast Wing

of MIB. 11

Information and Broadcasting, Government of India.” The bidder is responsible for

completeness of the project.

16. Indemnification:

Successful Bidder agrees to indemnify BECIL from any and all claims, demands,

losses, cause of action, damage, lawsuits, judgments, including attorneys‟ fees and

costs, arising out of or relating to the work of Successful Bidder including the works

as got done by selected Bidder.

17. Arbitration:

Any dispute or difference or claim arising out of or in relation to this contract shall be

settled or decided by arbitration to be conducted by CMD, BECIL or by any other

person to be nominated by CMD, BECIL. Arbitration shall be conducted as per

Arbitration & Conciliation Act, 1996. The seat of the arbitration shall be at New

Delhi.

18. Jurisdiction

This RFP shall be construed, interpreted and applied in accordance with, and shall be

governed by, the laws applicable in India. The courts at Delhi shall have the exclusive

jurisdiction to entertain any matter arising out of or in relation to this RFP.

19. Conflict of Interest. Bidder/Vendor/Contractor represents and warrants the following:

1 No Conflict of Interest: The successful Bidder has any business, professional,

personal, or other interest into the representation of other clients that would

conflict in any manner or degree with the performance of its obligations under this

RFP.

2 Termination for Material Conflict. If, in the reasonable judgment of BECIL ,

such conflict poses a material conflict to and with the performance of successful

Bidder's obligations under this RFP, then BECIL may terminate it immediately

upon written notice to Bidder;

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of MIB. 12

D. ELIGIBILITY CRITERIA

1. Bidder shall pay a Tender fee of Rs. 20,000/- (Rupees Twenty Thousand only) in form

of Demand draft and submit along with the completed tender form.

2. EMD Amount of Rs. 4,00,000/- (Rupees four Lakh only) should be paid only in form of

Demand Draft. (No other mode of payment will be accepted). Bids submitted without

EMD will be treated as rejected.

3. The bidder should be Partnership firm / registered company in India under

Indian Company Act, 1956. A copy of partnership deed / Certification of

Incorporation should be submitted.

4. The bidder must substantially be engaged in similar kind of work as mentioned

under heading “Scope of Work” in India or abroad for central / state Government

/ PSUs / autonomous body ; During last 3 years, bidder/agency/ Consortium must

have successfully completed/ongoing at least one similar kind of projects (as

mentioned in Scope of Work) related to Design, Development and Maintenance

of Web-portal for Automation of value of Rs. 100 Lakhs or above (or) two similar

kind of projects of value of Rs. 50 Lakhs or above in India or abroad. (Copy of

work order / performance or completion certificate should be submitted).

5. List of clientele of the firm, along with contact details of clients for whom the bidder

have completed similar kind of project. (Copies of work order with similar scope of

work/ performance or completion certificate from the clients must be enclosed).

6. The bidder must have a minimum strength of 20 professionals on their regular

rolls in the area of design & development of web-portal. (Self Certification on

letter head by the authorized signatory with clear declaration of staff – year

wise, level/designation wise.)

7. The Bidder should have turnover of at least Rs. 100 lakhs p.a. for the last two

audited financial years. (Copy of Annual Audited Financial Statements for last

three years should be submitted).

8. The responding firm shall not be under a declaration of ineligibility for corrupt or

fraudulent practices. The Bidder should not have been blacklisted by any state Govt.

/Central Govt. / PSU for any reason at the time of bidding or government

organization. Self-declaration to that effect should be submitted undertaking on a non

judicial stamp paper of Rs 100/- certified by Notary along with the technical bid in the

form of Appendix-4 (FORM-01 and FORM-02)

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of MIB. 13

9. The Bidder should have made profits in the last two financial years. A copy of last two

financial years‟ relevant audited balance sheets should be submitted with the offer.

10. The bidder is required to submit following documents:

a) Copy of PAN No.

b) Copy of TAN No.

c) Copy of Service tax Registration No.

And in case any document is not submitted, bid shall stand rejected.

11. A separate point by point compliance statement of Specifications including Bill of

Material (BOM) duly signed & stamped by bidder in respect to all points laid down in

the specifications for all the equipment/item(s) must be submitted.

12. The bidder should provide Vender Information with name, address, website and

contact details. Format is provided in “Appendix 3” of this RFP.

13. All bidders must strictly quote the product as per Serial Number/Heading/ Sub

Heading given in BOM of RFP.

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E. COMMERCIAL TERMS AND CONDITIONS

Each bidder is required to accept the following terms and conditions:-

1. Earnest Money

:

Each bidder is required to submit Earnest Money

Deposit (EMD) of Rs. 4,00,000/- (Rs.four Lakh only)

in the form of Demand draft from scheduled bank in

favor of “Broadcast Engineering Consultants India

Limited payable at New Delhi” . EMD will not be

accepted in any other form. Bid without EMD will

not be accepted. No interest is payable on EMD.

2. Prices : The Prices should be quoted in Indian Rupees only

and prices should be FOR destination at site

(Broadcast Wing ,Ministry of Information &

Broadcasting) / BECIL‟s Stores at 14-B, Ring Road,

I.P. Estate, New Delhi -110002.

The prices should be quoted exclusive of taxes and all

applicable taxes should strictly be mentioned as per

format given in Table 2 at Point G of Section I of this

RFP.

In case, taxes are not mentioned in Financial bid,

Rates shall be considered inclusive of taxes.

3. Payment Terms : A.) Payment schedule:

10% - On submission of system design and

development specification document, software

requirement specification and its finalization

and acceptance/Certificate issued by

Client/Project Incharge, BECIL

25% - On Successful Installation,

implementation and testing of developed

software, customization of Software for online

applications as per client requirement, soft

copy of the source code of tested software,

training and submission of all deliverables and

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acceptance/Certificate issued by Client/Project

Incharge, BECIL.

10% - On compliance of security audit of

online application software and submission of

clearance certificate for hosting by security

auditor, final Go-Live. and acceptance/

Certificate issued by Client/Project Incharge,

BECIL.

25% - On Successful Installation,

implementation and testing of developed

software, customization of Software for e-

processing of applications and workflow

software as per client requirement, soft copy of

the source code of tested software, training

and submission of all deliverables and

acceptance/Certificate issued by Client/Project

Incharge, BECIL.

10% - On compliance of security audit of e-

processing of applications and workflow

software and submission of clearance

certificate for hosting by security auditor, final

Go-Live. and acceptance/ Certificate issued by

Client/Project Incharge, BECIL.

10% - Payment will be released after 60 days

from the date of final Go-Live e-processing of

applications and successful running of

complete systems along with all software.

10% - Payment will be released after

completion of one year guaranty/ warranty

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plus three months.

B.) Annual Maintenance Contract (AMC)

AMC will be effective after completion of Guaranty/

Warranty period of one year.

Payment will be released on Quarterly basis based

on successful monthly commitment, operation and

maintenance. Agency should submit Quarterly bills

with clear indication & full description of

professional fee and applicable taxes, duties, etc

separate (if any) along with Certification by client.

4. Source Code : The Source Code will be in the name of Ministry of

Information and Broadcasting (MIB) and will not use

anywhere else without permission/ authorization of

MIB

5. Invoicing : All Tax invoices should be raised in the name of

Broadcast Wing, Ministry of I& B, New Delhi

through Broadcast Engineering Consultants India

Limited.

6. Delivery schedule and

Commissioning

: T : Date of award of work order

1.) System design and development

specification document, software requirement

specification: T+15

2.) Successful Installation, implementation and

testing of developed software, customization of

Software for online applications as per client

requirement, soft copy of the source code of

tested software, training and submission of all

deliverables : T+45

3.) Compliance of security audit of online

application software and submission of

clearance certificate for hosting by security

auditor, final Go-Live : T+55

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4.) Successful Installation, implementation and

testing of developed software, customization of

Software for e-processing of applications and

workflow software as per client requirement,

soft copy of the source code of tested software,

training and submission of all

deliverables: T+115

5.) Compliance of security audit of e-

processing of applications and workflow

software and submission of clearance

certificate for hosting by security auditor, final

Go-Live : T+125

7. Guarantee/Warranty : Guarantee/Warranty period is for 1 year from the

date of final acceptance and Go-Live of e-

processing of applications with no pending

deliverables by the vendor.

8. Performance Bank

Guarantee

: The successful bidder shall have to furnish a Security

Deposit cum Performance Bank Guarantee (PBG)

within 2 weeks of release of W.O. in favor of

Broadcast Engineering Consultants India Ltd, 14-B,

Ring Road IP Estate, New Delhi – 110002 for an

amount equal to 10% of order value and it will valid

till beyond 3 months of warranty/guarantee period.

9. Technical/Operational

Manual

: Two print copies of Technical Manual / Operation

Manual and one CD version of the same have to be

supplied with the software system.

All software in original with perpetual license

certificate has to be provided wherever possible.

10. Late Delivery (LD) : If there is delay in the supply, installation or

commissioning of the items/Software, supplier will be

liable to pay LD @ 0.5 % (1/2%) of the order value per

week of delay or a part thereof, upto a maximum

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of MIB. 18

amount of 5% of order value, after which the order is

liable to be cancel.

11. Penalty Clause In case of unsatisfactory services/work as per

technical specification mentioned in work order/RFP,

the supplier/vendor will have to pay a penalty of @5%

of the total work order value for services/work or part

thereof.

12. Special Terms and

Conditions

1.

2.

BECIL reserve the right to reject/cancel/terminate

work order awarded to bidder in case of

unsatisfactory customization of software as per the

requirement of Broadcast Wing of Ministry of I&B

and BECIL will not release any payment to the

bidder/agency/vendor in this particular case.

If at any point of time it is found that the bidder has

made a statement which is factually incorrect/wrong

or if the bidder doesn‟t fulfill any of the contractual

obligation, BECIL may take a decision to cancel

reject/terminate the contract with immediate effect,

forfeit the EMD deposited by the bidder and / or

debar the bidder from bidding prospectively for a

period as decided by the BECIL or take any other

action as deemed necessary.

12. Taxes : Taxes as applicable.

13. Compliance Statement : A point by point compliance statement duly signed &

stamp by bidder in respect to all points laid down in

the Bill of Material & specifications must be

submitted.

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14. Termination Clause : Non satisfactory performance / breach of contract will

result in termination of the contract as mentioned in

the terms and conditions.

In case of termination of contract within the

stipulated hiring period for any reason the supplier

/bidder will not be allowed to take back the

equipment installed.

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Table 1

COMPLIANCE STATEMENT PERFORMA

Sr.

No.

Sr. No. of

Specification

Description of

Specification

Page number of

Specifications in RFP

Compliance

(Yes/No)

Deviation ,if any,

to the

specification

Optional Items ,if

any, required for

the completeness

of system

Features in

the offered

product in

addition to

BECIL specs

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F. BIDDERS S REQUIREMENT

Bidders are required to complete the Bidder/Agency information forms provided at

Appendix 3.

1. Warranty / Guarantee

1.1 Bidder/ Agency must provide details and nature of guarantee for deliverables/

services of complete system they are willing to commit.

2. Additional information

Bidders should provide the following additional information.

2.1 A copy of the latest / last annual report of the company and wherever applicable

of the key principals. This is required, amongst other things, to understand the

financial strengths, growth rate etc. of Bidder/Agency.

2.2 List with details (including name of client) of similar work executed in India and

abroad.

2.3 Particulars of the partners or related / inter-linked company in India for sales,

installation / commissioning and support (for principals/OEM) OR, principals

with whom you have a tie-up (in the case of integrators).

2.4 Any other detailed information of relevance (such as market shares etc.) with

supporting documents or references.

3. Functional Workflow Diagram

Bidder must provide complete functional workflow diagram (specifically as per the

BOM of this RFP.

G. PROPOSAL RESPONSE FORMAT

All the bidders are requested to use the same or similar format as given below while

submitting the commercial bids. The proposal must be submitted strictly in the following

fashion as in Table 2.

1. The proposal shall be submitted in the same envelope at the same time, in two

distinct parts: a Technical Proposal and a Commercial Proposal.

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2. Proposals are to be prepared on standard 8-1/2” x 11” A4 size paper. Foldouts

containing charts, spreadsheets, and oversize exhibits are permissible. The pages

should be placed in a binder with tabs separating the sections of the proposal.

Manuals and other reference documentation may be bound separately. All responses,

as well as any reference materials presented must be written in English.

3. Proposals must respond to the RFP requirements by restating the number and text of

the requirement in sequence and writing the response immediately after the

requirement statement.

4. Figures and tables must be numbered and referenced in the text by that number. They

should be placed as close to possible to the referencing text. Pages must be numbered

consecutively within each section of the proposal showing proposal section and page

number.

5. Proposals shall be based only on the items contained in this RFP and its standard

required accessories. The RFP includes official response to pre-proposal conference

questions, addenda, and any other material published by the BECIL pursuant to the

RFP. The bidder is to disregard any previous draft materials and any oral

representations it may have received. All responses to the requirements in Sections

(list appropriate section) of this RFP must clearly state whether the proposal will

satisfy the referenced requirements, and the manner in which the requirement will be

satisfied.

6. A point by point compliance statement duly signed by bidder in respect to all points

laid down in the BOM & specifications for all the equipment/item(s) must be

submitted.

TABLE-2

S.No. Description Qty. Make Model Unit Price

In INR

Taxes Total Price

In INR

Grand Total

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H. METHOD OF EVALUATION AND AWARD

Evaluation Criterion

Proposals will be evaluated for meeting all technical requirements and system

completeness as per Tender document.

Bidders will be invited for technical presentation related to said RFP/tender document. All

bids which are technically qualified shall be shortlisted and Financial bids of only

technically qualified bidders shall be opened. Date of opening the Financial Bids will be

intimated to the shortlisted bidders.

Evaluation of lowest bidder (L1) will be based on the total cost of the project to the client

including cost of Annual Maintenance contract (AMC) for one year after expiry of guaranty/

warranty period.

The work order for Annual Maintenance contract (AMC) will be awarded after expiry of

guaranty/ warranty period alongwith SLA (Service level agreement).

Factors which will be considered as a part of evaluation amongst others will include the

following.

1. Product Quality : Only reputed industry tested service / equipment

and solutions with reliability will be accepted, non-

standard make/model of equipment/Software will

disqualify the proposal technically.

2. Compatibility : System is envisaged to be compatible with the

other quoted equipment as well as the existing

equipment at Broadcast Wing, Ministry of

Information & Broadcasting.

3. Up-gradation/ Modular

design

: System/equipment/Software should be future

looking and open to technology upgradation

besides capable of add on facility and features in

phased manner.

4. Assurance of supply/

service

: Bidder technical capability, Quality Service

capability, Organizational stability, reliability of

equipment and ability to meet timelines.

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5. Spares/ software support : The bidder has to provide that the Software up

gradation and spares for Hardware shall be

available.

6. Service Quality : Guaranteed uptime as specified in the RFP as well

as ensuring quality of service signal at Broadcast

Wing, Ministry of Information & Broadcasting as

per specs.

7. Cost : As per financial proposal

8. Integration

Experience

: Expertise and experience of the bidder in system /

sub system of integration of similar nature &

Quality service provider experience.

9. Delivery Schedule : Delivery timeline will be critical parameter for

evaluation and final decision.

10. Regulatory : Should meet the Regulatory compliance, Safety

requirements, and Environmental objectives.

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SECTION II

TECHNICAL SYSTEM REQUIREMENT

CONTENTS

A. SCOPE OF WORK

B. GENERIC CONDITIONS

C. TECHNICAL CONDITIONS

D. BILL OF MATERIAL

E. TECHNICAL SPECIFICATIONS

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A.) SCOPE OF WORK

I.) Prelude:

1) To design, develop and implement processes and applications that help Broadcast

wing of MIB to achieve the project vision.

2) To provide desirous companies/applicants , an easy efficient and transparent way to

apply for different types of application on web-portal and to get the status of applied

application.

3) Availability of the relevant and essential information on regular basis.

4) To increase the efficiency and improve monitoring and administration for effective

decision making.

5) To reduce the various type of information captured on papers.

6) Developing a single and integrated view of Broadcast wing of MIB‟s information

system across all functions.

7) Better and advanced decision support system and Scalability of the well supported

system & operations.

8) Timely collection of the relevant information.

9) Help the authorities at various level in management/ monitoring.

10) To automate and increase the productivity of all the resources.

II.) Scope of work:

On behalf of Broadcast wing of Ministry of Information and Broadcasting (MIB),

Government of India, sealed tenders are invited from reputed, experienced and financially

sound agencies to design, develop and maintenance of web-portal for Automation of

Broadcast Wing of Ministry of Information and Broadcasting, Government of India.

The following outcomes are envisaged with the implementation of online software

application for web-portal:

1. Tracking of companies/user‟s request on various aspects such as status of e-

application of different matters, fee/payment due on/from companies/user etc.

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2. Creation of centralized database to facilitate decision making.

3. Dissemination of information and online services to the desirous companies.

4. Increase efficiency and accountability in monitoring the various activities performed

by Broadcast wing.

5. Help in sharing information at various level.

6. Software should be open/compatible to configure with Legacy Data microfilming.

This RFP envisages the following components of work to be executed by a competent

Bidder/ Agency in order to fulfill the objectives of the proposed Web-portal system. An Web-

portal is envisaged to be a user friendly, comprehensive, integrated information system

designed to manage the overall functioning of all Broadcast Wing works, matters and

support divisions. The major scope of work includes but not limited to:

1. Supply, installation, implementation, configuration, customization, integration and

testing of software system for web-portal system together with relevant database,

licenses and other software in conformance to industry standards.

2. Design and development of Web Portal to access various modules of Solution

Application like Broadcast Wing‟s Portal, Companies/User‟s Portal, other matter

related portal etc.

3. Design, Development, testing, security certification, training of personnel, piloting

and commissioning of Software for Automation of the activities of the Broadcasting

Wing are as follows but not limited to this only:

Activities of Broadcasting Wing:

Permission Activities Post-Permission

Activities

E-processing of other

matters related to

permissions and

administrative matters and

processes

i. Uplinking of TV channels i. Annual renewal of

Uplinking/Downlinking

of TV channels

i. Court cases

ii. Downlinking of TV

channels

ii. Annual renewal of

teleport permissions

ii. RTI applications

iii. Uplinking/downlinking of

TV channels

iii. Annual renewal of news

agencies permissions

iii. VIP references

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Further automation process for the above activities can be categorized in the following way:

i. Development of modules for Online applications

ii. Development of modules for E-Processing of online applications.

iii. Development of modules for e-processing of matters not bases on online

applications.

4. Facilitate Broadcast Wing in the estimation of Networking and Security

requirements and all user computing infrastructure comprising hardware and

iv. Grant of MSO

registration

iv. Calculation of annual

license fee of DTH

operators

iv. Parliamentary matters

v. Grant of CRS permission v. Calculation of quarterly

license fee of FM

operators

v. Complaints

vi. Grant of permissions to

teleports

vi. Appointment/resignation

of Directors in the

company

vi. Grievances

vii. Grant of permissions to

News agencies

vii. Change of name of

company

vii. Show cause notices

viii. Grant of license to DTH viii. Change of name/name

and logo/logo/mode of

transmission of channel

viii. Action taken on violation

of guidelines/ rules/

instructions/ terms and

conditions of permission

ix. Grant of registration to

HITS

ix. Change of

satellite/teleport

ix. Any other process /

permission/ license/

registration as specified

by MIB

x. Grant of permissions to

TRP agencies

x. Noting of change in SHP

xi. Any other process/

permission / license /

registration as specified

by MIB

xi. Permissions for DSNG

vans

xii. Permissions for

temporary uplinking

xiii. Permissions to remit

FOREX

xiv. FIPB approvals

xv. Integration of action

taken

xvi. Any other process/

permission/ license/

registration as specified

by MIB.

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software, and help in the installation, configuration and commissioning of the same

as and when required.

5. Data Digitization of manual Data.

6. Operation and Maintenance of the entire Web-portal System including Application

and other related infrastructure (if any) for a period of one from the date of Go-live.

Ministry on an average receives several new requests for the licensing and subsequent change

requests on a monthly basis. In addition, record for the same has been maintained for

channels provided, its annual renewal and other transactions as per the Ministry of

Information and Broadcasting guidelines. This involves large volumes of paper trails,

approvals and transaction to be processed by the ministry personnel.

MIB is planning to fully automate the working of these sections and digitalize its legacy

document/records into fully secure web application in order to stream line operations and

increase its transparency.

In order to streamline the process of application by the agencies concerned and to enable both

the ministry officials and applicants to monitor the status of their application, it is proposed to

develop a secure online web application that will enable all the stakeholders to apply, monitor,

manage and expedite the necessary process with minimal manual intervention.

All bidders are encouraged to review all existing norms and standards issued by DIT, GoI and

NIC before responding to the plan as all the security features, decision support system and

design must be in compliance with the Department of Technology‟s NeGP Framework.

The objective of this tender is to build, deploy and manage the “Project” with content

management features and workflow management system for above mentioned sections.

Following is the overview of requirements for the vendors:

a. Design, Development/Customization, Installation of web application as per MIB

requirements

b. Design & Implementation of Automated Workflow System

c. Design & Implementation of comprehensive MIS Reports

d. Procurement and Establishment of IPv6 enables IT Infrastructure of MIB

e. Central Server and Data Recovery Area Built and new LAN of 20 users

f. Digitalization and Migration of Existing Records along with synchronization with web

application

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g. Design and execution of Change Management and Communication Strategy for successful

implementation of project.

h. The vendor shall provide training on appropriate aspects of the portal platform for portal

usage, portal administration, maintenance and control management

i. Onsite support and management of project for the period of 5 years from the date of UAT

This project is majorly divided into:

1. Admin Panel (User Management)

2. Applicant (new / existing) Dashboard.

3. TV INSAT Dept Management

4. FM Department Management

5. Community Radio Department Management

6. DTH, HITS, TRP & DAS Department Management

7. Critical / Casual Integrations

8. File Movement (management) and Tracking (intra / inter department)

9. Financial Accounting with payment gateway integrations, untill the gateway executes

other ongoing offline/online/manual payment mode will also be acceptable.

10. Entry End-points mapping and security

11. Security Audit from a certified security auditor.

12. Functional Testing

13. Deployment on the servers.

14. Phase wise Go Live of the portal.

Features required of the MIB Portal

Complete customized system to keep records of all License request coming to MIB, Its

step wise approval process for MIB users and renewal status with documents.

Processes of different activities of various applicants/Internal Departments to be linked

with different icons with colour representation/notation to result in a user friendly

Graphical user interface (GUI) of web-portal. This must be Business Process Model and

Notation(BPMN) compliant.

Four different types of sections involved are: TV INSAT, FM, Community Radio and

DTH& DAS.

These users can apply for License or its renewal along with all supporting documents.

Unique Number generation for future tracking process.

Request coming to MIB Portal.

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MIS/Reports as per desired formats.

Flow of Broadcast wing, MIB Portal :

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Secured Authenticated login system for Different users :

Various Inputs to Broadcast Wing, MIB Portal

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System Environment

The Web Application has three types of active users.

1. New Licenses Applicant

2. Existing Licenses Applicant.

3. Internal Employees of Ministry of Information and Broadcasting and Administrator.

The administrator will be able to create and enable access rights to users for different

operations in areas like Employee, Supervisor and admin.

All new and existing Applicants must register themselves at the portal and provide details of

their organization. An applicant can also be created / initiated from the admin side as well.

B. GENERIC CONDITIONS

This RFP is for a system that will meet the following basic requirements:-

1. A reliable, redundant software system providing an overall system up time should be of

higher industrial standards.

2. The system software licenses mentioned in the Bill of Materials shall be genuine,

perpetual, full use and should provide upgrades, patches, fixes, security patches and

updates. All the licenses and support (updates, patches, bug fixes, etc.) should be in the

name of Broadcast Wing of MIB.

3. The quotation shall clearly indicate the different components of the total charges.

4. Easy and Economic System Upgradable and Scalable in nature.

5. Bidder/Agency must ensure about full software support on 24*7*365 basis. Immediate

telephonic response and support for usage related and other minor problems. Dial-in

support for corruption handling, minor bug fix, etc. On-site support within 24 hours for

major problems and immediate support in case of emergency.

6. Bidder shall ensure that the data shall be secure.

7. The IPR(Intellectual Property Right) for the software developed under the Scheme shall be

of the Ministry and the source code for all the modules and integration systems developed

there under shall be vested with the Ministry.

8. All software applications should be of latest version at the time of award of Work Order.

9. Pages of Technical Specification, Terms and Conditions and Schedule of Rates should be

signed by the authorized signatory as a token of your acceptance

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C.) TECHNICAL CONDITIONS

1. Proposed Bill of Material of the system configuration is listed in the Appendix „1‟.

2. Proposal should be for a complete system. Incomplete or part component will not be

considered.

3. Appendix „2‟ contains the technical specification for listed software/items.

4. Each equipment/ system/software must be accompanied with operational / technical

manual.

5. Bidder should submit the detailed system Workflow diagram, Block Schematic, Layout

Plan (LOP) etc. for software sysytem / equipments and power supply system along with

Technical bid.

6. Bidder should also submit the PERT Chart indicating the schedule for the

commissioning of the project with the terms & conditions as stipulated in the delivery

schedule in the SECTION –I, Point E, Clause No. 6.

7. Cross reference in reference of supporting documents should be given with proper page

number and volume number.

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D. BILL OF MATERIAL

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Appendix –1

Bill of Material/ Deliverables

S.No. Description Make /

Model

Qty.

A. Software

1.

1.) Design, Development and Customization of

Software for Web-portal for Automation of

Broadcast Wing of MIB.

2.) System design and Software requirement

specification

3.) Successful Installation, implementation and

testing of developed software, customization of

Software for online applications and e-processing

of application

4.) Training to Broadcast Wing, Ministry I & B

officials

1 Job

D. Annual Maintenance contract (AMC)

Annual Maintenance contract (AMC) for 1 yrs of

full software system after the completion of 1 year

of guaranty/warranty.

1 Job

(1 Year)

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E. TECHNICAL SPECIFICATIONS

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Appendix-2

TECHNICAL SPECIFICATIONS/REQUIREMENT

A. Functional Requirements Specification

________________________________________________________________________________

1. USER MANAGEMENT MODULE

Each Wing will have its independent module. The administrator shall be able to create and

enable access rights to user for different operation areas like:

• Administrator

• Employee

• Supervisor

• Admin

a) Administrator Use Case

• Administrator will have the authorisation of create, update and delete, assign roles to user,

etc. He will also be authorised / authorizorer for checking the status of application and

payments of Applicants.

b) Employee Use Case

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• Employee can receive the new application / modification / renewal request department wise.

• Employee can either mark the application of applicants to another employee for processing

or can process it himself / herself.

• Employee can verify the all attached documents to those applications. He can revert to the

applicant in by informing them of any pending documents or resubmitting documents by

changing the status of the application.

• Employee can check progress of application of Applicants as well as monitor the already

existing Applicants.

• Authorised employee can reject the application of applicants, after mentioning the valid

reason for the rejection.

• Employee can change their password.

• Upload the application format documents for different- different Applicants.

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__________________________________________________________________________________

2. APPLICATION MODULE

All new and existing vendors must register themselves at the portal and provide details of

their organisation. Management structure, Scope of services, bank accounts, etc. and be

provided with the login ID and passwords.

• Applicant must get stepwise status information at any point of time/stage during the

licensing process.

• Authorised and registered vendors will apply for the necessary licences online using the

application form(s) concerned.

• Application should have a Reporting Tool/MIS engine for MIB solution. The reporting

tool/MIS engine should provide a dynamic reporting system for generating management

reports which can be classified into two broader categories i.e. Planned Reports and

Unplanned.

• The dynamic nature of the reporting system enables the department user to customise the

database query form and report “on the fly” because it allows you to specify the reporting

criteria

• The Reporting tool must be able to retrieve the data from the workflow modules pertaining

to the core, support functions in two different ways, either using a standardised report

template or a customised one.

• Licence/Approval Generated can be in a pre-formatted form and bar-coded fro future

reference.

• MoIB applicants shall be able to communicate with the applicant via portal as well as e-mail

auto generated through portal.

• Fees - as mandated by the dept. - are to be paid online wither through Credit/Debit Card or

Bank Transfer from approved accounts.

• Automatic E-Mail Notifications to the applicant on approval or rejection of application.

• Applicant can download certificate from online portal for paper reference,

,Basically there are following types of applications that shall be made digitally by applicants

through the portal.

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a) Activities for Permission

These are the applications made by Indian Media Companies for obtaining the permission to

start new set-ups. These companies may have existing setups already operational as well.

Necessary Validations to check for guidelines need to be applied.

1. Uplinking of TV Channels

2. Downlinking of TV Channels

3. Uplinking/Downlinking of TV channels

4. Grant of MSO Registration

5. Grant of CSR Permission

6. Great of Permission to Teleports

7. Grant of Permission to News Agencies

8. Grant of License to DTH

9. Grant of Registration to HITS

10. Grant of Permission to TRP Agencies

11. Any Other/Registration Permission /License as specified by MIB

b) Post Permission Activities

These are activities carried out by companies for their existing set-ups. These are generally

to ask MoIB for permission before making any change to their set-ups or the companies so

that they don‟t violate the guidelines. Necessary Validations need to be applied.

1. Annual Renewal of Uplinking/Downlinking of TV Channels

2. Annual Renewal of Teleport Permissions

3. Annual Renewal of News Agencies Permission

4. Calculation of License Fee of DTH Operators

5. Calculation of Quarterly License Fee of FM Operators

6. Appointment/Resignation of Directors in the Company

7. Change of Name of Company

8. Change of name/name and logo/logo/mode of transmission of channel

9. Change of satellite/teleport

10. Noting of change in SHP

11. Permissions for DSNG vans

12. Permissions for temporary uplinking

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13. Permissions to remit FOREX

14. FIPB approvals

15. Integration of action taken

c) E-processing of other matters related to permissions and administrative matters and

processes

1. Court cases

2. RTI Applications

3. VIP References

4. Parliamentary Matters

5. Complaints

6. Grievances

7. Show Cause Notices

8. Action taken on violation of guidelines/rules/instructions/terms & conditions of

permission

9. Any other Process as specified by MIB

Further automation process for the above activities can be categorized in the following way:

i. Development of modules for Online applications

ii. Development of modules for E-Processing of online applications.

iii. Development of modules for e-processing of matters not based on online

applications.

New Applicants Use Case:

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• Applicant will provide their necessary details to MIB via web application portal.

• He will attach the predefined format application after filling and can attach some other

documents also.

• Make payment through different mediums like credit/debit card or direct bank transfer from

registered bank account.

• Get unique after submitting the application to MIB.

• Track their application progress by this unique id.

• Resubmit the documents as per need of MIB.

Existing Applicant Use Case:

• Client or existing applicant will be able to upload the documents if any change in their

organisation details.

• Applicant can view the any change in regulation by MIB.

• Change in regulation will be intimate to him by automatic mail or SMS send by portal.

• He will be able to do the renewal process of their existing license.

• Track their application progress by this unique id.

• Make the payments to MIB as per terms and conditions.

All other departments must be covered in a similar manner as detailed above.

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_____________________________________________________________________________________

3. WORKFLOW SYSTEM

User Interface

a) The system shall have a user friendly interface and shall present a homepage which gives

the user access to files, collaboration tools (e-mail, calendars, chat, discussion forum etc.),

applications, knowledge bank, alerts, notice boards & dashboards.

b) The system shall display all the work items on the dashboard

c) The interface shall have links to online help and change the password facility

The following highlight the key features of the workflow that address the real - time problems

for building and managing workflow applications.

• The workflow solution shall support all major web browsers

• Users shall be able to access the system on a 24 x 7 basis

• The proposed workflow solution shall be Business Process Execution Language(BPEL),

Business Process Model and Notation(BPMN) and Workflow Management Coalition(WFMC)

compliant.

• Users shall be able to securely access system from remote locations through internet/LAN.

• The system shall support English Script

• The workflow management system shall support inbuilt Graphical Workflow Designer for

modelling complex business processes using drag and drop facilities.

• The process designer shall provide intuitive interface for designing couples rules and

conditions for workflow routing.

• The system shall provide facility to define exceptions at individual stages, which shall

dynamically change the route on execution.

• The system should support various operating systems.

• Workflows need to be configured using templets

• Single workflow technology. Provide a single engine for workflow execution for all

applications.

• Support a wide range of scenarios from highly people centric workflows to the highly

application - centre workflows. Support for defines rules based on conditional scenario

• Provide extensible points to develop reusable workflow components

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________________________________________________________________________________

4. ELECTRONIC DOCUMENT MANAGEMENT SYSTEM

The purpose of EDMS is to make use of technologies in Document Imaging for the purpose

of making the documents available in electronic format to facilitate the business process

and decision support systems. The EDMS shall be based on open standards and should

enable management of critical information stored in an electronic format through

information capture, document imaging, and electronic document management.

Information capture includes receiving, processing, and managing electronic information in

native file formats. Document imaging include scanning, indexing, storing, viewing, and

annotations. EDM includes check-in/check-out, version control and document handling.

- The system shall facilitate conversion of legacy documents to electronic form and store in

an electronic record room.

- The system shall have integrated scanning solutions for creating the metadata/indexes

and scanning of the physical documents.

- System shall have the document image quality analyser for auto-correcting the scanned

image without manual intervention.

- The system shall accept documents into the repository through fax, e-mail and electronic

files.

- The system shall support inbuilt viewer for viewing various scanned documents./

- The system should be formed agnostic

- The proposed system should be platform independent and should support multiple OS

- the system shall of automatic indexing of documents using form based data

accompanying documents or embedded in XML documents.

- The system shall have the facility to convert the electronic documents created by the user

using desktop applications to a published format before filing in the repository, while

maintaining the structure of the document in tits native file format.

- The system shall support any Relational Database Solutions for storing 7 retrieving of

data. All industry document and imaging standards.

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- The system shall allow the users to retrieve, view, send (by e-mail), route (workflow if

applicable), print, and fax the documents from the repository.

- The system shall have the facility for the users to create annotations on documents

including redlining and highlighting with annotations stored as files separate from (and

potentially secured) from the original documents. Annotations must be able to be viewed

and printed.

- The system shall permit the users to create, modify and process files through workflow

application that distributes (routes) files and documents electronically to other EDMS

users/

- The system shall restrict viewing documents that are expunged or marked confidential.

- Th system shall restrict the ability to add, modify, and delete the documents int he

repository to the authorised users, with proper audit trails for every action on the

document.

- The system shall have the ability to buy transfer the document files to external

publishing media (CD-ROM, DVD-ROM etc.) along with search functionality etc.

- The system shall leave an extensive Audit trails at all levels.

- The user shall have the facility to categorise documents and correspondence including

facility for defining metadata for each type of document.

- The system should allow the user to link related files for cross-references subject items.

5. MOBILE APPLICATIONS

The overall system with it‟s limited requirements has to be incorporated in the form of

mobile applications.

The mobile application will be developed for:

1. User Ended – Applicants and general public.

a. Must have historical data for the applicant to view.

b. May download documents he submitted, forms etc from the app itself.

c. May be able to track the progress of their application

d. All other features as per the scope must be included at the discretion of the

the ministry.

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2. Staff of Ministry ended.

a. Must contain the features as per the flow.

b. Must have bar code scanning capability.

c. Must be role-based to allow access to information selectively to the staff.

d. Must be tightly integrated with the workflow.

The mobile application on different platforms as follows:

a) iOS Application

1. Must install on iOS devices which includes iPad2 & above and iPhone 4s & above.

2. Must have same design to all the iOS devices

3. Must be responsive between iPad and iPhone variants.

4. Must have a common login feature with OTP login option.

5. Must have all the required feature for the users to access the validated data of the

logged in person.

b) Android Application

1. Must follow the latest design principle of Android (material design)

2. Must be compatible with 90% of the devices in the market (as per google play store

data).

3. Must have a smooth flow carefully designed action buttons.

4. Must follow the android life-cycle and must not be interrupted by calls and other app

switching mechanism.

5. Must have a common login feature with OTP login option.

6. Must have all the required feature for the users to access the validated data of the

logged in person.

c) Windows Phone / Modern App

1. Must follow the design principles of the windows mobile / modern apps.

2. Must be able to run on most Windows Mobile devices.

3. Must be able to run on Windows 8 and Windows 10 desktop modern app platform.

4. Must have a common login feature with OTP login option.

5. Must have all the required feature for the users to access the validated data of the

logged in person.

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____________________________________________________________________

Detailed Non-Functional Requirements

System Architecture

The proposed Application Software Modules for Ministry of Information and

Broadcasting will be web based, based on leading industry CMS. This application can be

hosted on Intranet /Internet Server depending upon the type of severs used. If

application software will be hosted on Intranet server then it can be accessed from any

computer that is connected to the Server through Local Area Network Connection. And if

proposed application software will be hosted on Internet Server then it can be accessed

from any computer around the world through Internet.

The proposed system architecture of the said system is described below:

The system should be open to integration with any other third party application system

such as Digitalization, archiving, Migration, and integration of Legacy Data, with the

automation system through microfilming process: The specific data/document to be

included in this component will be provided by the Ministry through BECIL.

Agency shall be responsible for designing the applications

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SECTION III

ENCLOSURES

CONTENT

A. BIDDER/AGENCY INFORMATION FORMAT

B. CUSTOMER REFERENCE FORMAT

C. ENCLOSURES

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Appendix- 3

A. BIDDER/AGENCY INFORMATION

Short Responses can be placed within the cells provided in the tables below. Additional

Information can be attached as appendices, but should be explicitly referenced from within the

appropriate cells.

BIDDER/AGENCY INFORMATION FORM

GENERAL INFORMATION

Bidder/Agency Name

Corporate Office

Address

Web

E-mail

Telephone

Fax

COMMERCIAL INFORMATION

PAN

TAN

Service Tax

VAT/CST No.

Certification of

Incorporation

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PRIMARY BIDDER/AGENCY CONTACT OR SALES REPRESENTATIVE

Name and Title

Address

E-mail

Telephone

Fax

PERSON(S) AUTHORIZED TO NEGOTIATE AND MAKE COMMITMENT FOR

BIDDER/AGENCY

Name and Title

Address

E-mail

Telephone

Fax

DESIGNATED TECHNICAL CONTACT FOR RESPONSE CLARIFICATION AND

QUESTIONS

Name and Title

Address

E-mail

Telephone

Fax

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INFORMATION ITEM

BIDDER/AGENCY RESPONSE

1. Date your company was

incorporated

2. Number of people employed by

your company and how many

are in the following areas:

-Pre-Sales and Marketing

-Research and Development

-Post-Sales Support

-Technical Support

-Training and Consulting

-Management

-other

3. Company‟s sales revenues for

the last three fiscal years.

4. Number of implementations

conducted for customers in the

last three fiscal years. Group

these implementations by

numbers of end-users, dollar

cost of engagements, and scope

of engagements.

5. Indicate your agreement not to

share the contents of this RFP

with any other organization,

including potential

subcontractors, without

written permission from the

RFP coordinator.

6. Optionally, provide any

additional background

information about your

company that the BECIL

would find useful in its

deliberations.

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B. CUSTOMERS REFERENCES:

Provide at least three references with comparable network size and complexity for whom you

have provided similar implementation and / or integration services . Please use this format for

your response.

ITEM BIDDER/AGENCY RESPONSE

REFERENCE 1

Company / Institution Name

Address

Scope of Project

Dates of Engagement

Contact Name and Title

E-mail

Telephone

REFERENCE 2

Company / Institution Name

Address

Scope of Project

Dates of Engagement

Contact Name and Title

E-mail

Telephone

REFERENCE 3

Company / Institution Name

Address

Scope of Project

Dates of Engagement

Contact Name and Title

E-mail

Telephone

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Appendix- 4

Technical Bid Template

The bidders are expected to respond to the RFP using the forms given in this section and all

documents supporting Technical Evaluation Criteria.

Form 1: Undertaking on Total Responsibility

No.

Date:

To,

CMD,

56-A/17, BLOCK-C

SECTOR-62,

NOIDA-201307

Dear Sir,

Sub: Self certificate regarding Total Responsibility

This is to certify that we undertake total responsibility for the successful and defect free

operation of the proposed Project solution, as per the requirements of the RFP for Process

Automation Project.

Thanking you,

Yours faithfully

(Signature of the Authorized signatory of the Bidding Organisation)

Name :

Designation :

Date :

Time :

Seal :

Business Address:

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Form 2: Declaration that the bidder has not been blacklisted

(To be submitted on the Letterhead of the responding agency)

{Place}

{Date}

To,

CMD,

56-A/17, BLOCK-C

SECTOR-62,

NOIDA-201307

Ref: RFP Notification no <xxxx> dated <dd/mm/yy>

Subject: Self Declaration of not been blacklisted in response to the selection of agency for

Design, Development and maintenance of Web-portal for Automation of Broadcast Wing

of Ministry of Information and Broadcasting, Government of India. File No <xxx>>.

Dear Sir,

We confirm that our company, ____________, is not blacklisted in any manner whatsoever

by any of the State/UT and/or central government in India on any ground and also not

included in corrupt practice, fraudulent practice, coercive practice, undesirable practice or

restrictive practice.

Place:

Date:

Bidder‟s Company Seal:

Authorized Signatory‟s Signature:

Authorized Signatory‟s Name and Designation:

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C. CHECK LIST

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A. Please ensure that following documents have been enclosed along with

the bid proposal.

1. Proof of payment for fee of Rs 20,000/- for purchase of tender document in the form

of cash receipt or bank draft for tender documents downloaded from site.

2. Bank draft for Rs.4,00,000/- towards Earnest money deposit.

3. Documentary proof along with the work order / completion certificate of the project

executed successfully related to installation & commissioning of setup.

4. The copy of PAN No., TAN No., Service Tax No. should be enclosed.

5. A separate point by point compliance statement duly signed & stamp by bidder in

respect to all points laid down in the Bill of Material & specifications for all the

equipment/item(s) must be submitted.

6. A copy of the latest / last annual report of the company.

7. Particulars of the partners or related / inter-linked company in India for sales,

installation / commissioning and support (for principals/OEM) OR, principals with

whom you have a tie-up (in the case of integrators).

8. Separate list of items recommended by bidders, which in the opinion of the bidder

have been left out.

9. Detailed bill of material duly filled, signed & stamped in giving the offered material /

equipment etc strictly as per the bill of material included in the tender document.

10. Full technical details of the offered equipment/Software.

11. BOM must be strictly quoted as per serial No./Heading/Subheading given in RFP

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12. Schematic work flow diagram and Block Diagram must be provided

13. Duly signed and stamped compliance statement item wise with respect to BOM &

technical specifications highlighting deviation, if any.

14. No cost details are to be included in the technical bid under any circumstances. The

signed and stamped copies of the technical bid containing requisite documents are to

be sealed in separate envelope and marked appropriately.

15. The financial bid shall contain exactly similar offered bill of material included in the

technical bid but with full details on the rates, total cost. Only one copy of financial

bid duly signed and stamped is to be sealed in a separate envelope and marked

accordingly.

16. Both technical & financial bids in respective sealed envelopes are to be further

sealed in an envelope and should be superscripted at the top as:

“Tender for selection of agency for Design, Development and maintenance of Web-

portal for Automation of Broadcast Wing of Ministry of Information and

Broadcasting, Government of India against tender ref. no.

BECIL/Automation/Portal/01 dated 15-02-2016, so as to reach BECIL on or before

1200 Hrs on 08-03-2016.

17. The tender has to be addressed to

The Chairman & Managing Director

Broadcast Engineering Consultants India Ltd,

C-56 A/17, Sector -62, Noida 201 307

Tel: 0120-4177850

Fax: 0120-4177879

and the delivery of the same must be ensured at this office before 1200 hours on

08-03-2016.