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1
Request for Proposal
LED Lighting Replacement at the
Warren County Justice Center
Bid Closing Date
March 16, 2020
2:00 PM CDT
Submitted By
Warren County Commission
101 Mockingbird Lane, Suite 300
Warrenton, MO 63383
2
Public Notice
The Warren County Commission is accepting sealed proposals for the upgrade of existing
lighting (lamps and fixtures) to LED at Warren County Justice Center located at 104 West Main,
Warrenton MO, 63383.
Proposals are due by 2:00 PM Central Daylight Time (CDT) on Monday, March 16, 2020, after
which time proposals will no longer be accepted.
Proposals will be opened at 101 Mockingbird Lane, Suite 300, Warrenton MO 63383 on
Monday, March 16, 2020 at 2:00 PM (CDT).
Copies of the Request for Proposal (RFP) may be obtained at the office of the Warren County
Clerk. 101 Mockingbird Lane Suite 301, Warrenton, MO 63383. Monday-Friday 8:00 AM CDT to
4:30 PM CDT. The RFP is also available at the Warren County website site
(www.warrencountymo.org) in Adobe Acrobat (PDF) format.
3
Table of Contents
General ............................................................................................................................................................................... 4
Scope of Work.................................................................................................................................................................... 4
Submittal Requirements / Proposal Format ..................................................................................................................... 6
Proposed Schedule ............................................................................................................................................................ 6
Miscellaneous .................................................................................................................................................................... 7
Appendix A - Bid Certification ......................................................................................................................................... 10
Appendix B - Insurance Requirements ............................................................................................................................ 11
Appendix C - References .................................................................................................................................................. 12
Attachments
• Exhibit A – Work Area Floor Plans
• Exhibit B – Ameren Standard Incentive Program Guidelines
4
General
A. Background
Warren County is soliciting competitive sealed proposals for replacement of interior and exterior lighting
lamps and fixtures throughout the Warren County Justice Center with new LED lamps and fixtures using
existing electrical conductors. The intent is to replace all existing incandescent, CFL, fluorescent, and other
non-LED lighting fixtures to LED lamps in an effort to reduce electrical usage and maintain a safe and
comfortable work environment. Existing LED fixtures need not to be replaced.
B. Project Description
For the purpose of this project, the Proposer should assume that all existing electrical infrastructure
(conductors, electrical panels, breakers, etc.) are in good working order, and only fixture and/or lamp
replacement is required. The Proposer shall be responsible for any mounting adjustments necessary for
installation of new fixtures in a manner consistent with their existing condition. New fixtures shall match
the existing fixture color. The project is sales tax exempt.
C. Work Schedule
Anticipated time-frame to have the retrofit complete is within 60 days of awarding the contract. The
Warren County Justice Center will remain in operation throughout the duration of the project and no area
shall be made exclusively available to the Proposer for the performance of work. Installation can be
completed on normal working hours, 7am to 4pm on Monday – Friday. Any work in the Court Rooms will
be required to be completed on non-Court days and will require coordination with County Representatives.
Scope of Work
D. Scope of Work
a. Retrofit all existing non-LED fixtures (lamp for lamp) throughout the work area with ballast bypass
LED lamps. Ballasts to be disconnected with this scope of work as required.
b. All quantities provided are approximate – fixture and lamp counts to be verified by Proposer.
c. If a fixture can not be retrofit, then it will need to be replaced with like size, shape, and finish.
d. All lighting must be an equivalent or greater than the existing lighting output.
e. All lighting installed on the interior will be 4000 Kelvin.
f. Proposer to verify quantity of fixtures and lamps in the Work Area designated in Exhibit A –
quantities provided are approximate:
i. Qty (152) - 2’x4’ Fixtures
5
ii. Qty (19) - 2’x2’ Fixtures
iii. Qty (93) – Strip Fixtures
iv. Qty (3) – Large Lobby Pendants – 2nd Floor
v. Qty (1) – Entry Vestibule Fixture
vi. Qty (6) – Elevator Fixtures at (3) Elevators
g. Replace existing fixtures at specified locations with equivalent LED fixture:
i. Men’s Restroom – 1st Floor and 2nd Floor Locations – Qty (2)
ii. Women’s Restroom – 1st Floor and 2nd Floor Locations – Qty (2)
iii. Judge’s Restroom – 2nd Floor – Qty (1)
h. Replace existing can lights with wafer style LED fixture at specified locations:
i. Courtrooms – 2nd Floor – Qty (14)
ii. Lobby – 2nd Floor – Qty (7)
i. Replace lamps only at existing spot light fixtures at specified locations:
i. Exterior Soffit – Qty (3)
ii. Courtrooms – Qty (2)
j. Replace lamps only at walk in cooler and freezer with high efficiency, temperature appropriate
lamps.
k. Replace lamps at courtroom fixtures and install seismic bracing for fixtures to structural above (2
cables per fixture)
i. Qty (21) with Qty (4) 3’ lamps each
l. Contractor will be responsible to lead and complete the Ameren incentive application on behalf of
Warren County. It is anticipated that this project will follow the Standard Pre-Approval Incentive
for Interior Linear Fluorescent One-for-One Replacements per attached Exhbit A “Standard
Incentive Guidelines” from Ameren Missouri.
m. Contractor must submit specifications and/or product data for all products for County approval
prior to purchase/release of order.
n. Contractor must submit itemized invoices to show the following:
i. Installation (labor) price
ii. Equipment (material) price
iii. Equipment (material) specification or model number
iv. Miscellaneous support equipment price
v. Disposal fees
vi. Incentive amount on final application
o. Contractor will be responsible for proper and legal disposal of existing lamps as universal waste.
p. Contractor will be responsible for all clean up and trash disposal for own work.
q. Provide all supervision, labor, tools, equipment and materials to complete the work.
r. Perform all freight, unloading, loading, distribution and hoisting of materials.
s. Contractor will be responsible to protect and/or relocate any furniture, shelving, etc. as required to
complete this scope of work.
t. Proposer to provide a bid alternate to replace the fixture lenses/panels in the (3) elevator cabs.
Lenses should be replaced with like kind and quality. Approximate dimensions are 32.5” x 24”.
Quantity of (18) lenses/panels to be confirmed.
6
Submittal Requirements / Proposal Format
E. All interested contractors shall submit four (4) hard copies of their proposal. The proposal
should include the following information:
1. Project Cost (Bid Amount)
2. Anticipated Ameren Incentives (Rebate Amount)
3. Net Project Cost
F. All proposals must include proposed costs to complete the tasks described in the project scope. Costs
should be stated as Labor or Materials in accordance with the format below:
1. Project Management/Labor $_________________________
2. Interior Materials $_________________________
3. Exterior Materials $_________________________
4. Interior Labor $_________________________
5. Exterior Labor $_________________________
6. Total Project $_________________________
7. Rebate Amount $_________________________
8. Net Project Total After Rebate $_________________________
9. Bid Alternate: Replace Elevator Fixture Lenses $_________________________
G. All Proposers shall complete the Bid Certification Form. See Appendix A.
H. Proposal shall include at least three (3) recent references from clients with similar type projects. See
Appendix C.
Proposed Schedule
Date/Time Frame Task
February 13, 2020 Release of RFP
March 2, 2020 Site Visits
March 9, 2020 Deadline for clarifications or exceptions
March 16, 2020 Bid Deadline 2:00 PM CDT
March 16, 2020 Bid Opening 2:00 PM CDT
March 23, 2020 Bid award
April 15, 2020 Project Start
June 15, 2020 Project completion and acceptance
7
Miscellaneous
I. Terms and Conditions
a. All responders to this RFP must agree to the terms and conditions as outlined in this RFP. Any
exceptions must be included in the submitted response.
J. Responder’s Understanding of RFP
a. By submitting a response to this RFP, the responder affirms they have read and understand the RFP
and agrees to its terms and conditions. They County reserves the right, at its sole discretion, to
determine whether the responder has demonstrated such understanding, and to disqualify any
responder who demonstrates less than such understanding. That right extends to cancellation of
the award if award has been made. Such disqualification and/or cancellation shall be at no fault,
cost, or liability whatsoever to the County.
K. Communications
a. Responders with questions about the meaning of any part of this RFP, and or any errors or
omissions in this RFP shall submit their questions, error identifications or concerns via E-mail by March
9, 2020. See Schedule Section above.
Denise Stotler, County Clerk
Warren County Administration Building
101 Mockingbird Lane, Suite 302
Warrenton, MO 63383
b. If the responder does not ask questions or request clarifications, the County will
assume the responder agrees with, and understands the County’s requirements.
c. The County reserves the right to contact responders for clarification after proposals
are opened.
L. Right to Change RFP
a. Warren County reserves the right, at any time, to amend, supplement, withdraw,
or otherwise change this RFP.
M. Right of Selection and Rejection
a. The County reserves the right to accept any complete response, or portion thereof,
or to reject all responses. The County reserves the right to waive any minor
informalities or irregularities contained in any proposal. Selection of a responder
solution shall not be construed as an award of contract, but as commencement of
the contract negotiation, including but not limited to the contract price proposed.
The County makes no commitment and is not obligated to any respondent.
N. Withdrawal of Proposal
a. Any responder may withdraw its proposal, by written request only, at any time
prior to the proposal due date/time. No proposal may be withdrawn for a period
of (60) days after the proposal due date/tune,
O. Public Records and Ownership
a. All information and other materials submitted in response to this RFP shall become
the property of the County and subject to public disclosure under the Missouri
Sunshine Law.
8
P. Insurance
a. The selected responder will be required to purchase and maintain insurance during the term of the
contract, insurance as described in Appendix B Insurance Requirements and agrees to the
indemnification agreement therein.
b. The selected responder shall procure and maintain for the duration of this agreement insurance
against claims for injuries to persons or damages to property which may arise from or in connection
with the performance of the work hereunder by the contractor, its agents, representatives,
employees or subcontractors. The cost of such insurance shall be paid by the contractor.
Q. Verification of Insurance
a. The selected responder shall furnish the County with certificates of insurance, to
include policy endorsements and exclusions, affecting required coverage. The
certificates for each insurance policy shall be signed by a person authorized by that
insurer to bind coverage on its behalf and shall name the County as an additional
insured.
b. The certificates and endorsements/exclusions are to be received and approved by
the County before work commences. The County reserves the right to require
complete, certified copies of all required insurance policies, and
endorsements/exclusions, at any time.
R. Subcontractor
a. The selected responder shall include all subcontractors as insured under its policies
or shall require subcontractors to provide their own coverage. All coverage for
subcontractors shall eb subject to all of the requirements stated herein.
S. RFP Compensation
a. The County will not be responsible for any costs incurred by a responder, or parties
they represent, in preparing, delivering, or presenting responses for this RFP.
T. Compliance
a. The responder awarded a contract shall comply with federal, state and local laws,
statutes, and ordinances relative to the execution of the work. This requirement
includes, but is not limited to, protection of public and employee safety and health;
environmental protection; waste reduction and recycling; the protection of natural
resources; permits; fees; taxes; and similar subjects.
U. Non-Endorsement
a. The selected responder agrees that if selected to supply products and/or services
to the County, the responder will not make reference to the County in any
literature, promotional material, advertising media, brochures, sales presentation
or the like without the express, prior written consent of the County.
V. Site Preparation/Delivery and Clean Up
a. The responder shall note in their proposal any special site preparation
requirements i.e. environmental considerations, and or storage requirements of
equipment and supplies.
b. Responder is responsible for removal of all packaging material and debris at the
end of each workday as well as at the end of the project.
9
W. Payment
a. Warren County agrees to pay 40% of the total bid quote down at the execution of
the contract, 40% after installation has reached seventy five percent complete, and
the remaining 20% balance to be paid upon completion and acceptance of the fully
functional system as outlined in this RFP AND submission of the Ameren
application for incentives has been completed for Warren County reimbursement.
X. RFP Submission Requirements
a. Bid Packet/Proposals shall be mailed in sealed envelopes to the following address:
Warren County Administration Building
LED Lighting Replacement Bid
Attn: Denise Stotler
101 Mockingbird Lane, Suite 301
Warrenton, MO 63383
b. Faxed or emailed bids are not acceptable.
c. Bid deadline is March 16, 2020 at 2pm.
d. The County is NOT responsible for submissions that are not properly
labeled/identified.
10
Appendix A - Bid Certification
By submitting this proposal, the potential contractor certifies the following:
1. This proposal is signed by an authorized representative of the firm.
2. The cost and availability of all equipment, materials, and supplies associated with performing the services
described herein have been determined and are included in the proposed cost.
3. The labor costs, direct and indirect, have been determined and are included in the proposed cost.
4. The potential contractor has read and understands the conditions set forth in this RFP, and agrees to them
with no exceptions.
Therefore, in compliance with this Request for Proposal, and subject to all conditions herein, the undersigned offers
and agrees, if this proposal is accepted within 60 days from the date of the opening, to furnish the subject services.
Vendor: ____________________________________________________________________
Address: ____________________________________________________________________
City, State, Zip: _______________________________________________________________
Telephone Number: ___________________________________________________________
EMAIL Address _______________________________________________________________
Federal Employer Identification Number: __________________________________________
Signature: __________________________ Title: ____________________________________
Typed Name: ______________________________ Date: _____________________________
11
Appendix B - Insurance Requirements
The Contractor shall secure and maintain in effect at all times during performance of the Work such insurance as
will protect Contractor, its Support and the Additional Insured’s from all claims, losses, harm, costs, liabilities,
damages and expenses arising out of personal injury (including death) or property damage that may result from
performance of the work or this Agreement, whether such performance is by Contractor or any of its Support.
All insurance shall be issued by companies admitted to do business in the State of Missouri and have a rating of A-,
or better in the most recently published edition of Best’s Reports unless otherwise approved by the County.
The Service Provider/Contractor shall provide proof of insurance for:
1. Commercial General Liability Insurance coverage limits not less than:
$ 1,000,000 per occurrence per project
$ 2,000,00 general aggregate
$ 1,000,00 product & completed operations aggregate
$ 1,000,00 personal and advertising injury, each offense
Certificate Holder-Warren County
The certificate must name Warren County as an additional insured
2. Workmen’s Compensation Insurance as required by the State of Missouri
The Service Provider/Contractor shall furnish Warren County a Certificate of Insurance to include the Policy
Endorsements/Exclusions as evidence that policies providing insurance required by this Agreement are in full force
and effect. Contractor hereby waives all rights of recourse, including any right to which another may be subrogated,
against Warren County for personal injury, including death, and property damage. Contractor’s insurance policies
required above shall be primary insurance and shall be non-contributing with any other insurance maintained by
Warren County.
The Contractor shall assume full responsibility for all loss or damage from any cause whatsoever to any tools,
Contractor’s employee-owned tools, machinery, equipment, or motor vehicles owned or rented by the Contractor,
or the Contractor’s agents, suppliers or contractors as well as to any temporary structures, scaffolding and
protective fences.
The Contractor shall have sole responsibility for ensuring the insurance coverage and limits required are obtained
by subcontractors.
12
Appendix C - References
Reference 1
Project Name:
Project Type: Reference Contact Name:
Completion Date:
Contact E-mail:
Did the project include
Ameren rebates?
Yes No Contact Phone Number:
Reference 2
Project Name:
Project Type: Reference Contact Name:
Completion Date:
Contact E-mail:
Did the project include
Ameren rebates?
Yes No Contact Phone Number:
Reference 3
Project Name:
Project Type: Reference Contact Name:
Completion Date:
Contact E-mail:
Did the project include
Ameren rebates?
Yes No Contact Phone Number:
Exhibit A – Work Area Floor Plans (Work Area Highlighted Yellow)
Figure 1 Ground Floor Plan – Work Area in Yellow
Figure 2 First Floor Plan – Work Area in Yellow
Figure 3 Second Floor Plan – Work Area in Yellow
Ameren Missouri Business Energy Efficiency MEEIA 2019-2021 Standard Incentive Program Guidelines Version 1.0 Effective 03/01/2019
Page 1 of 5Ameren Missouri Business Energy Efficiency
PO Box 66149 MC 921 – Saint Louis, Missouri 63166-6149 Toll-free 1.866.941.7299 – Local 1.314.436.0391 – Facsimile 1.314.814.8900
STANDARD INCENTIVE PROGRAM GUIDELINES
DESCRIPTION
The Standard Incentive Program offers prescriptive incentives for energy efficiency
measures on a per-unit basis. There are incentives available for a variety of qualified energy
efficient improvements.
OBJECTIVE
The objective of the Standard Incentive Program is to provide awareness of energy
efficiency opportunities, an incentive to encourage achieving these savings, and an
expedited, simple solution for customers interested in purchasing efficient technologies
that will produce verifiable energy savings.
DATES AND TIMELINES
The Program start date is March 1st, 2019.
The last day to submit an application for a Pre-Approval project is October 30th, 2021.
The last day to submit Fast Track application and all Pre-Approval project’s completion
paperwork is November 30th, 2021.
Fast Track applications must be received within 180 days of the invoice date in order to
qualify for an incentive.
For Pre-Approval projects, completion documents and the completed application must
be received no later than 12 months from the date the incentive offer was signed by the
customer or November 30th, 2021, whichever occurs earlier.
ELIGIBILITY
1.4.1 Participant Eligibility
Commercial electric customers of Ameren Missouri that are classified under one of the
following rates are eligible to apply for incentives (Excluding multifamily market and low-
income, which is part of Residential Program):
Small General Service Rate 2(M)
Large General Service Rate 3(M)
Small Primary Service Rate 4(M)
Large Primary Service Rate 11(M)
Ameren Missouri Business Energy Efficiency MEEIA 2019-2021 Standard Incentive Program Guidelines Version 1.0 Effective 03/01/2019
Page 2 of 5Ameren Missouri Business Energy Efficiency
PO Box 66149 MC 921 – Saint Louis, Missouri 63166-6149 Toll-free 1.866.941.7299 – Local 1.314.436.0391 – Facsimile 1.314.814.8900
1.4.2 Payee Eligibility
Eligible Ameren Missouri customers may elect to receive incentive payments for qualifying
measures through one of the following methods:
By check to the Ameren Missouri customer associated with the project
As a bill credit toward the Ameren Missouri company account where qualifying
measures were installed
By authorizing a check to be made payable to an approved Ameren Missouri Trade Ally
(TA) in good standing
Note: Upon receiving completed applications where an approved TA in good standing is the payee, the BizSavers Team will contact the customer to verify installation prior to processing applications.
1.4.3 Equipment eligibility
A list of energy efficiency measures eligible under the Standard Incentive Program can be
found at AmerenMissouri.com/BizSavers.
Energy Efficient equipment that is not eligible through the Standard Incentive Program may
still be eligible in other Ameren Missouri BizSavers Programs.
Equipment qualifying under the Standard Incentive Program may not be purchased or
installed prior to the start date of the program.
Ameren Missouri electric business customers are not eligible for incentives on any
equipment already discounted through Ameren Missouri Residential Energy Efficiency
Programs.
Note: Please see the list of participating stores for the Residential Program on AmerenMissouri.com and be aware of point of purchase advertising as an indication of products that may have already received a Residential Incentive. For questions about whether a lamp is eligible for an incentive please contact the BizSavers program office at 1.866.941.7299 or [email protected]. Please have the store name and product SKU available for review.
1.4.4 Project eligibility
Standard Incentive Program applications will be approved based on fulfillment of eligibility
requirements, technical review and approval, passed inspections, and compliance with
program terms and conditions.
Equipment must be installed prior to submitting a Fast Track project application in order to
qualify for an incentive.
Ameren Missouri Business Energy Efficiency MEEIA 2019-2021 Standard Incentive Program Guidelines Version 1.0 Effective 03/01/2019
Page 3 of 5Ameren Missouri Business Energy Efficiency
PO Box 66149 MC 921 – Saint Louis, Missouri 63166-6149 Toll-free 1.866.941.7299 – Local 1.314.436.0391 – Facsimile 1.314.814.8900
Equipment must be installed prior to submitting completion paperwork for a pre-approved
project application in order to qualify for an incentive.
PROCESS
1.5.1 Determining measure eligibility
1. Before purchasing and installing equipment for your project, verify that a Standard
Incentive is available by reviewing the Standard Incentive Program list of measures and
incentives posted on AmerenMissouri.com or by downloading the most current version
of the application.
a. If a measure meets the Standard Incentive Program measure eligibility
requirements it must be applied for through the Fast Track or Pre-Approval
process in the Standard Incentive Program.
b. If a measure does not meet Standard Incentive Program eligibility
requirements it may be eligible for a Custom Incentive. Please refer to the
Custom Incentive Program at AmerenMissouri.com/BizSavers.
1.5.2 Fast Track Application Process
1. If the project exclusively contains eligible Standard Incentive Program Fast Track
measures (as identified on the Standard Incentive List) with an estimated incentive of
less than $10,000, you can proceed with equipment purchase and installation.
2. After installation, submit your application with completion paperwork to the BizSavers
Team.
a. The customer must receive the project invoice prior submitting the application.
b. Invoices must be itemized to show the following:
i. Installation (labor) price
ii. Equipment (material) price
iii. Equipment (material) specification or model number
iv. Miscellaneous support equipment price
v. Disposal fees
vi. Incentive amount on final application
3. Once the BizSavers Team receives your completed application they will perform a
technical review and submit for final approval prior to your incentive being distributed.
Note: The BizSavers Team may identify additional questions or documentation requirements during technical review.
Ameren Missouri Business Energy Efficiency MEEIA 2019-2021 Standard Incentive Program Guidelines Version 1.0 Effective 03/01/2019
Page 4 of 5Ameren Missouri Business Energy Efficiency
PO Box 66149 MC 921 – Saint Louis, Missouri 63166-6149 Toll-free 1.866.941.7299 – Local 1.314.436.0391 – Facsimile 1.314.814.8900
Note: After submittal of the completion paperwork and completed application the project may be subject to an inspection. All Standard Incentive Program projects are subject to inspections.
1.5.3 Pre-Approval Application Process
1. If your project has an estimated incentive of $10,000 or greater or you wish to apply
for Standard Pre-Approval measures, please submit your project for Pre-Approval.
2. Once the project is reviewed and the value of the incentive offer has been determined,
the BizSavers Team will send the incentive offer to the project contacts for their review
and customer signature.
a. When the customer receives the offer from the BizSavers Team they will need
to indicate the project estimated start date, installation complete date, and
date final paperwork will be submitted to the BizSavers Team.
b. The customer must sign and return the offer to the BizSavers Team within 30
days to signify acceptance of the offer.
3. Once the BizSavers Team receives the customer signed offer, purchase and installation
of project equipment can begin.
4. Upon complete installation of the offered Standard Pre-Approval measures, submit the
project application and required documentation (outlined in the application) to the
BizSavers Team at [email protected].
a. After complete installation ensure that the completed application is adjusted
to accurately represent installed equipment (ensure to identify any changes
from the offer).
Note: All projects are subject to inspection after submittal of the completion paperwork and completed application. Projects with incentives greater than or equal to $15,000 will require a post-installation inspection.
b. The customer must receive the project invoice prior to submitting the
application.
c. Invoices must be itemized to show the following:
i. Installation (labor) price
ii. Equipment (material) price
iii. Equipment (material) specification or model number
iv. Miscellaneous support equipment price
v. Disposal fees
vi. Incentive amount on final application
Ameren Missouri Business Energy Efficiency MEEIA 2019-2021 Standard Incentive Program Guidelines Version 1.0 Effective 03/01/2019
Page 5 of 5Ameren Missouri Business Energy Efficiency
PO Box 66149 MC 921 – Saint Louis, Missouri 63166-6149 Toll-free 1.866.941.7299 – Local 1.314.436.0391 – Facsimile 1.314.814.8900
Note: A change in scope from what was offered will require recalculation of incentive amounts and based on measure eligibility and incentive budget availability the incentive may increase or decrease.
5. Once the BizSavers Team receives your completed application they will perform a
technical review and submit for final approval prior to your incentive being distributed.
Note: The BizSavers Team may identify additional questions or documentation requirements during technical review.
INCENTIVES
The most current Standard Incentive list will be available on the Ameren Missouri website.
Incentive amounts are subject to change and eligible incentive rates for projects will be
based on the following:
Fast Track projects that do not require Pre-Approval (total project incentive less than
$10,000 and project contains only Standard Fast Track measures) will be eligible for the
incentive rates that were available at the time application was received by the BizSavers
Team.
Pre-Approval projects will be eligible for the incentive rates at the time the Pre-Approval
project was submitted.
Incentive amounts are set per measure and are calculated per measure unit identified on
the list. Each Standard measure incentive is capped at the total eligible cost of the installed
measure as identified on the submitted invoice. This includes the cost of installation,
equipment, disposal fees, and equipment rental.
Note: If an eligible third party has been assigned as the payee by the customer then only costs associated with services or equipment directly provided by the third party can be claimed on the application.
Customers must install measures achieving a minimum total incentive of $150.00 per
application and total incentives across all programs shall be capped at $3,000,000 per
customer per this cycle defined as March 1, 2019 through December 31st, 2021.