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REQUEST FOR PROPOSAL FOR PROCUREMENT,

INSTALLATION, COMMISSIONING AND TESTING OF WI-FI SYSTEM OFC BACKBONE UPTO SWITCH AT SBIM ,

RAJARHAT [wireless LAN, Link and Manpower support]

Ref: SBI: SBI/ITS/KOL/2017-18/03 dated : 30.06.2017

ASSISTANT GENERAL MANAGER (ITS) IT SERVICES DEPARTMENT

STATE BANK OF INDIA LOCAL HEAD OFFICE,

KOLKATA

RFP for procurement of hardware

Page 2 of 91 Confidential & Proprietary

PART 1: INVITATION TO BID State Bank of India (hereinafter referred to as SBI / the Bank) is having its Corporate Centre at Mumbai and other offices (LHOs, RBOs, AOs etc.) in various cities across the country. In order to meet the hardware requirements of various branches / offices in Kolkata Circle, the Bank proposes to invite tenders from established organizations (hereinafter referred to as “Bidder” i.e. empanelled vendor) to undertake supply, installation, testing, commissioning and maintenance of equipment as per details listed out in this document.

The Bidding Document may be obtained from the Bank as under or downloaded from Bank’s Website www.statebankofindia.com or www.sbi.co.in and the bid should be submitted to the office of :

Assistant General Manager (ITS) IT Services Department State Bank of India Local Head Office Kolkata-1

Please note that all the information desired needs to be provided. Incomplete information may lead to non-consideration of the proposal.

Bank reserves the right to change the dates mentioned in this RFP document, which will be communicated to the bidders.

The information provided by the bidders in response to this RFP document will become the property of SBI and will not be returned. SBI reserves the right to amend, rescind or reissue this RFP and all amendments will be advised to the bidders and such amendments will be binding on them.

http://www.statebankofindia.com/

http://www.sbi.co.in/



SCHEDULE OF EVENTS

Bid Document Availability Bidding document can be downloaded from website www.sbi.co.in from 30.06.2017 to 10.07.2017 up to 2 P.M.

Last date for requesting clarification (optional)

Up to 5 PM on 05.07.2017 All communications regarding points / queries requiring clarifications shall be given in writing to Assistant General Manager ITS or by e-mail at [email protected]

Pre - bid Meeting at (venue) (optional)

06.07.2017

Clarifications to queries raised at pre-bid meeting to be provided

07.07.2017

Last date of submission of technical bids

2 PM on 10.07.2017

Opening of Technical Bids 3 PM on 10.07.2017 Authorized representatives of vendors may be present during opening of the Technical Bids. However Technical Bids would be opened even in the absence of any or all of the vendors representatives.

Opening of Commercial Bids Through on-line e-procurement / Reverse Auction. The date for on line e-procurement / reverse auction will be communicated to such bidders who qualify in the Technical Bid.

Contact Details

Address for Communication and submission of bid.

Assistant General Manager (ITS) IT Services Department, Samriddhi Bhavan, Technology Block, 2nd Floor, Kolkata-1

All correspondence relating to this RFP should be sent to following email ids

[email protected]

http://www.sbi.co.in/

mailto:[email protected]

mailto:[email protected]



PART – 2 DISCLAIMER

The information contained in this Request for Proposal (RFP) document or

information provided subsequently to Bidder(s) or applicants whether verbally or

in documentary form by or on behalf of State Bank of India (Bank), is provided to

the Bidder(s) on the terms and conditions set out in this RFP document and all

other terms and conditions subject to which such information is provided.

This RFP is neither an agreement nor an offer and is only an invitation by Bank to

the interested parties for submission of bids. The purpose of this RFP is to

provide the Bidder(s) with information to assist the formulation of their proposals.

This RFP does not claim to contain all the information each Bidder may require.

Each Bidder should conduct its own investigations and analysis and should check

the accuracy, reliability and completeness of the information in this RFP and

where necessary obtain independent advice. Bank makes no representation or

warranty and shall incur no liability under any law, statute, rules or regulations as

to the accuracy, reliability or completeness of this RFP. Bank may in its absolute

discretion, but without being under any obligation to do so, update, amend or

supplement the information in this RFP. No contractual obligation whatsoever

shall arise from the RFP process until a formal contract is signed and executed

by duly authorized officers of the Bank with the selected Bidder.



PART-3 : INSTRUCTIONS FOR Bidders (IFB)

TABLE OF CLAUSES

Clause No.

Topic Clause

No. Topic

A. Introduction

3.1 Broad Scope of Work D. Submission of Bids

3.2 Eligibility Criteria 3.16 Sealing and Marking of Bids

3.3 Cost of Bidding. 3.17 Deadline for Submission of Bids

B. Bidding Documents 3.18 Late Bids

3.4 Documents constituting the Bid

3.19 Modification & Withdrawal of Bids

3.5 Clarification of Bidding Documents

E. Bid Opening and Evaluation

C. Preparation of Bids 3.20 Opening of Technical Bids by the Bank

3.6 Language of Bid 3.21 Preliminary Evaluation

3.7 Documents comprising the Bid

3.22 Technical Evaluation of Bids

3.8 Bid Form 3.23 Evaluation of Price Bids & Finalization

3.9 Bid Prices 3.24 Contacting the Bank

3.10 Delayed Schedule & Penalty for Delayed Deliveries

3.25 Award Criteria

3.11

Documentary evidence establishing Bidder’s Eligibility and Qualifications

3.26 Bank’s Right to Accept Any Bid and to Reject Any or All Bids

3.12 Documentary evidence establishing eligibility of products & conformity to Bid documents

3.27 Notification of Award

3.13 Earnest Money Deposit 3.28 Performance Guarantee

3.14 Period of Validity of Bids 3.29 Signing of Contract

3.15 Format & Signing of Bid 3.30 Miscellaneous



A. INTRODUCTION

3.1 Broad Scope of Work :

3.1.1 Supply, installation, testing and commissioning Structured Wireless LAN

with OFC back bone connection for Wi-Fi connectivity will be used at SBIM, Rajarhat, Kolkata.

3.1.2 To provide all necessary connectivity through Wi-Fi to make the solution work strictly as per technical specifications. The specifications given are minimum. Bidders can quote equivalent or higher technical specifications to meet the Bank’s requirements. However no weightage would be given for higher configurations.

3.2 Eligibility Criteria

3.3.1 This tender is restricted to vendors having their registration office at

Kolkata and preferable to them who had their experience with similar kind of work in Bank, PSU or Govt. organization.

3.3 Cost of Bidding : The Bidder shall bear all costs associated with the

preparation and submission of its Bid, and the Bank will in no case be responsible or liable for these costs, regardless of the conduct or outcome of the Bidding process.

B. THE BIDDING DOCUMENTS 3.4 Documents constituting the Bid

3.4.1 The Bidding Documents include:

(a) PART 1 - Invitation to Bid (ITB) (b) PART 2 - Disclaimer (c) PART 3 - Instruction for Bidders (IFB) (d) PART 4 - Terms and Conditions of Contract (TCC) (e) PART 5 - Bid Forms, Price Schedules and other forms (BF)

3.4.2 The Bidder is expected to examine all instructions, forms, terms and

specifications in the Bidding Document. Failure to furnish all information required by the Bidding Document or to submit a Bid not substantially responsive to the Bidding Document in every respect will be at the Bidder’s risk and may result in the rejection of the Bid.



3.5 Clarification / Amendment of Bidding Document 3.5.1 Bidder requiring any clarification of the Bidding Document may notify the

Bank in writing at the address or by e-mail indicated in Schedule of Dates on or before (time) on (date) indicated therein.

3.5.2 Text of queries raised (without identifying source of query) and response

of the Bank together with amendment to the bidding document, if any will be posted on Bank’s website. No individual clarification will be sent to the bidders. It is the responsibility of the bidder to check the website before final submission of bids.

3.5.3 Relaxation in any of the terms contained in the Bid, in general, will not be

permitted, but if granted, the same will be put up on Bank’s Website. 3.5.4 All bidders must ensure that such clarifications / amendments have been

considered by them before submitting the bid. Bank will not take responsibility for any omissions by bidder.

3.5.5 At any time prior to the deadline for submission of Bids, the Bank, for any

reason, whether, at its own initiative or in response to a clarification requested by a prospective Bidder, may modify the Bidding Document, by amendment.

3.5.6 In order to enable bidders reasonable time in which to take amendments

into account in preparing the bids, the Bank, at its discretion, may extend the deadline for submission of bids.

C . PREPARATION OF BIDS

3.6 Language of Bid 3.6.1 The Bid prepared by the Bidder, as well as all correspondence and

documents relating to the Bid exchanged by the Bidder and the Bank and supporting documents and printed literature shall be submitted in English.

3.7 Documents Comprising the Bid 3.7.1 Documents comprising the Technical Proposal Envelope, should contain

following: (a) Bid Form as per Annexure-5.2.1 (b) BOM & Compliances - Annexure-5.1.2 (c) Undertaking of Authenticity - Annexure-5.1.3 (d) SLA T&C – Annexure-5.3



(e) EMD Bank Guarantee – Annexure-5.4.1 (f) MAF – Annexure-5.5

and completed in accordance with the clauses in the BID, duly signed by the authorized representative of the Bidder and stamped with the official stamp of the Bidder (Board resolution authorizing representative to bid and make commitments on behalf of the Bidder to be attached).

3.7.2 While submitting the Technical Bid, literature on the software / hardware if

any, should be segregated and kept together in one section / lot. The other papers like EMD, Forms as mentioned above etc. should form the main section and should be submitted in one lot, separate from the section containing literature.

3.7.3 Any Technical Proposal not containing the above will be rejected. 3.7.4 The Technical Proposal should NOT contain any price information.

Such proposal, if received, will be rejected. 3.8 Bid Form 3.8.1 The Bidder shall complete the Envelope of the Bid Form furnished in the

Bidding Document and submit it to the Bank within the stipulated date and time as mentioned above.

3.9 Bid Prices through on line e-Procurement or may be through

Reverse Auction as desired by the appropriate authority. 3.9.1 Prices are to be quoted in Indian Rupees only.

3.9.2 Prices quoted should be inclusive of all Central / State Government levies,

taxes, sales tax, excise duty, custom duty, etc., as also cost of incidental services such as transportation, insurance etc. but exclusive of Octroi / Entry Tax / Service Tax payable which will be reimbursed upon production of original receipts.

3.9.3 Prices quoted by the Bidder shall be fixed during the Bidder’s performance of the Contract and shall not be subject to variation on any account, including exchange rate fluctuations, changes in taxes, duties, levies, charges etc. A Bid submitted with an adjustable price quotation will be treated as non-responsive and will be rejected.

3.10 Delivery Schedule & Penalty for Delayed Deliveries 3.10.1 Delivery and installation of all equipment should be completed within 6

weeks from date of placing of order.



3.10.2 In the event of the equipment not being delivered, installed, tested and

commissioned within a period of 5 weeks from date of Purchase Order, a penalty of one (1) percent of the total consideration for each week or part thereof the delay, subject to maximum amount of ten (10) percent of the total consideration will be charged to vendor.

3.10.3 This amount of penalty so calculated shall be deducted at the time of

making final payment after successful installation and commissioning of hardware.

3.10.4 The Bank also reserves the right to cancel the Purchase Order and forfeit

the EMD. In the event of such cancellation, the vendor is not entitled to any compensation. PLEASE NOTE THE DELIVERY SCHEDULE SHALL BE FOLLOWED STRICTLY AS STIPULATED. ANY DELAY SHALL BE VIEWED SERIOUSLY AND PENALTIES LEVIED AT @ 0.1% PER DAY.

3.11 Documentary Evidence Establishing Bidder’s Eligibility and

Qualifications 3.11.1 The documentary evidence of the Bidder’s qualifications to perform the

Contract if its Bid is accepted shall establish to the Bank’s satisfaction:

(a) that, in the case of a Bidder offering to supply products and/or Systems under the Contract which the Bidder did not produce, the Bidder has been duly authorized as per authorization letter (Annexure-5.5)

(b) that adequate, specialized expertise are available to ensure that the

support services are responsive and the Bidder will assume total responsibility for the fault-free operation of the solution proposed and maintenance during the warranty period and provide necessary maintenance services.

3.12 Documentary Evidence Establishing Eligibility of Products and

Conformity to Bidding Documents

3.12.1 The Bidder shall submit point by point compliance to the technical specifications and it should be included in the Bid.

3.12.2 Any deviations from specifications should be clearly brought out in the

bid. 3.12.3 The Bidder should quote for the entire package on a single responsibility

basis for hardware / software / services it proposes to supply.



3.13 Earnest Money Deposit (EMD):: 10 lakh 3.14 Period of Validity of Bids 3.14.1 Bids shall remain valid for a period from 31.07.2017 to 31.10.2017. A

Bid valid for a shorter period may be rejected by the Bank as non-responsive.

3.14.2 In exceptional circumstances, the Bank may solicit the Bidders’ consent

to an extension of the period of validity. The request and the responses thereto shall be made in writing.

3.14.3 The Bank reserves the right to call for fresh quotes any time during the

validity period, if considered necessary. 3.15 Format and Signing of Bid 3.15.1 Each bid shall be in the following parts:-

Part I- Technical Proposal. (as per clause 3.8 above) Part II- Indicative Price Bid. (in case e-reverse auction): To be

submitted online as Sealed Bid at the beginning of the Reverse Auction Process by the participating bidders who qualify in the technical bid)

Part III- Financial Bid. (Through online e-procurement / e-Reverse

Auction Process after receiving the Sealed Bids from the bidders) The Technical Proposal part should be submitted in sealed NON-

WINDOW envelopes, each superscribed with “Supply, Installation, Testing and Commissioning of WIRELESS LAN and OFC backbone at SBIM, Rajarhat, Kolkata as well as “Technical Proposal” for the above referred Tender Reference No.

3.15.2 The Bid shall be typed or written in indelible ink and shall be signed by

the Bidder or a person or persons duly authorized to bind the Bidder to the Contract. The person or persons signing the Bids shall initial all pages of the Bids, except for un-amended printed literature.

3.15.3 Any inter-lineation, erasures or overwriting shall be valid only if they are

initialled by the person signing the Bids. The Bank reserves the right to reject bids not conforming to above.

D. SUBMISSION OF BIDS 3.16 Sealing and Marking of Bids



3.16.1 The Bidders’ shall seal the NON-WINDOW envelope containing the “Technical Bid” documents.

3.16.2 The envelope shall :

a) be addressed to the Bank at the address given in Part-I ; and b) bear the Project Name “Supply, Installation, Testing and

Commissioning of WI-FI SYSTEM WITH OFC backbone at SBIM, Rajarhat, Kolkata”

3.16.3 All envelopes should indicate the name and address of the Bidder on the

cover.

3.16.4 If the envelope is not sealed and marked, the Bank will assume no responsibility for the bid’s misplacement or its premature opening.

3.17 Deadline for Submission of Bids 3.17.1 Bids must be received by the Bank at the address specified, no later than

the date & time specified in the “Schedule of Events” in Invitation to Bid. 3.17.2 In the event of the specified date for submission of bids being declared a

holiday for the Bank, the bids will be received up to the appointed time on the next working day.

3.17.3 The Bank may, at its discretion, extend the deadline for submission of

bids by amending the bid documents, in which case, all rights and obligations of the Bank and bidders previously subject to the deadline will thereafter be subject to the extended deadline.

3.18 Late Bids : Any Bid received after the deadline for submission of Bids

prescribed, will be rejected and returned unopened to the bidder. 3.19 Modification and Withdrawal of Bids 3.19.1 The Bidder may modify or withdraw its Bid after the Bid’s submission,

provided that written notice of the modification, including substitution or withdrawal of the Bids, is received by the Bank, prior to the deadline prescribed for submission of Bids.

3.19.2 The Bidder’s modification or withdrawal notice shall be prepared, sealed,

marked and dispatched. A withdrawal notice may also be sent by mail but followed by a signed confirmation copy, postmarked, not later than the deadline for submission of Bids.

3.19.3 No Bid may be modified after the deadline for submission of Bids.



3.19.4 No Bid may be withdrawn in the interval between the deadline for submission of Bids and the expiration of the period of Bid validity specified by the Bidder on the Bid Form. Withdrawal of a Bid during this interval may result in the Bidder’s forfeiture of its EMD.

E. Opening and Evaluation of Bids

3.20 Opening of Technical Bids by the Bank

3.20.1 The Bidders’ names, Bid modifications or withdrawals and the presence or absence of requisite EMD and such other details as the Bank, at its discretion, may consider appropriate, will be announced at the time of technical Bid opening.

3.20.2 Bids and modifications sent, if any, that are not opened at Bid Opening

shall not be considered further for evaluation, irrespective of the circumstances. Withdrawn bids will be returned unopened to the Bidders.

3.21 Preliminary Examination

3.21.1 The Bank will examine the Bids to determine whether they are complete,

required formats have been furnished, the documents have been properly signed, and the Bids are generally in order.

3.21.2 Prior to the detailed evaluation, the Bank will determine the

responsiveness of each Bid to the Bidding Document. For purposes of these Clauses, a responsive Bid is one, which conforms to all the terms and conditions of the Bidding Document without any deviations.

3.21.3 The Bank’s determination of a Bid’s responsiveness will be based on the

contents of the Bid itself, without recourse to extrinsic evidence. 3.21.4 If a Bid is not responsive, it will be rejected by the Bank and may not

subsequently be made responsive by the Bidder by correction of the non-conformity.

3.22 Technical Evaluation 3.22.1 Only those Bidders and Bids who have been found to be in conformity of

the eligibility terms and conditions during the preliminary evaluation would be taken up by the Bank for further detailed evaluation. Those Bids who do not qualify the eligibility criteria and all terms during preliminary examination will not be taken up for further evaluation.

3.22.2 The Bank reserves the right to evaluate the bids on technical & functional

parameters including factory visit and witness demos of the system and



verify functionalities, response times, etc.

3.22.3 Bank will evaluate the technical and functional specification of all the equipments quoted by the Bidder.

3.22.4 During evaluation and comparison of bids, the Bank may, at its discretion

ask the bidders for clarification of its bid. The request for clarification shall be in writing and no change in prices or substance of the bid shall be sought, offered or permitted. No post bid clarification at the initiative of the bidder shall be entertained.

3.23 Evaluation of Price Bids and Finalization 3.23.1 Only those Bidders who qualify in pre-qualification and Technical

evaluation would be shortlisted for commercial evaluation via e-procurement / Reverse Auction conducted by the Bank’s authorized eProcurement service provider, details of which are provided in Annexure–5.7

3.23.2 The L1 Bidder will be selected on the basis of net total of the price

evaluation as quoted in the e-procurement / e-Reverse Auction.

3.23.3 The successful bidder is required to provide price breakup in Annexure-2.3 within 48 hours of conclusion of the Reverse Auction (in case e-reverse auction).

3.23.4 Arithmetic errors, if any, in the price breakup format will be rectified as

under : (a) If there is a discrepancy between the unit price and total price which is

obtained by multiplying the unit price with quantity, the unit price shall prevail and the total price shall be corrected unless it is a lower figure. If the bidder does not accept the correction of errors, the bid will be rejected.

(b) If there is a discrepancy in the unit price quoted in figures and words, the unit price in figures or in words, as the case may be, which corresponds to the total bid price for the bid shall be taken as correct.

(c) If the vendor has not worked out the total bid price or the total bid price does not correspond to the unit price quoted either in words or figures, the unit price quoted in words shall be taken as correct.

(d) Bank may waive off any minor infirmity or non-conformity or irregularity in a bid, which does not constitute a material deviation, provided such a waiving does not prejudice or affect the relative ranking of any bidder.

3.23.5 For factors retained in the Bid, one or more of the following quantification

methods will be applied:



(a) Delivery Schedule : The System and/or Services covered under this

bid are to be installed and commissioned within the period mentioned in Clause 3.12.1. No credit will be given to early deliveries.

(b) Quotation of Prices for all Items : The Bidder should quote for complete solution proposed/listed in this Bid. In case, prices are not quoted by any Bidder for any specific product and / or service, for the purpose of evaluation, the highest of the prices quoted by other Bidders participating in the bidding process will be reckoned as the notional price for that service, for that Bidder. However, if selected, at the time of award of Contract, the lowest of the price(s) quoted by other Bidders (whose Price Bids are also opened) for that service will be reckoned. This shall be binding on all the Bidders. However, the Bank reserves the right to reject all such incomplete bids.

3.24 Contacting the Bank 3.24.1 No Bidder shall contact the Bank on any matter relating to its Bid, from

the time of submission of Price Bid to the time the Contract is awarded. 3.24.2 Any effort by a Bidder to influence the Bank in its decisions on Bid

evaluation, Bid comparison or contract award may result in the rejection of the Bidder’s Bid.

3.25 Award Criteria 3.25.1 The Bank will award the Contract to the successful Bidder who has been

determined to qualify to perform the Contract satisfactorily, and whose Bid has been determined to be responsive, and is the lowest evaluated Bid.

3.25.2 The Bank reserves the right at the time of award of contract to increase or

decrease the quantity of goods and / or services or change in location where equipments are to be supplied from what was originally specified while floating the RFP without any change in unit price or any other terms and conditions.

3.26 Bank’s right To Accept Any Bid and to reject any or All Bids : The

Bank reserves the right to accept or reject any Bid in part or in full or to cancel the Bidding process and reject all Bids at any time prior to contract award, without incurring any liability to the affected Bidder or Bidders or any obligation to inform the affected Bidder or Bidders of the grounds for the Bank’s action.

3.27 Notification of Award



3.27.1 Prior to expiration of the period of Bid validity, the Bank will notify the successful Bidder in writing or by e-mail, that his Bid has been accepted.

3.27.2 The notification of award will constitute the formation of the Contract.

The selected Bidder should convey acceptance of the award of contract by returning duly signed and stamped duplicate copy of the award letter within 7 days of receipt of the communication.

3.27.3 Upon notification of award to the L1 Bidder , the Bank will promptly notify

each unsuccessful Bidder and will discharge its EMD. 3.28 Performance Bank Guarantee : NIL 3.29 Signing of Contract : 3.29.1 In the absence of a formal contract, the Bid document, together with the

Bank’s notification of award and the vendor’s acceptance thereof, would constitute a binding contract between the Bank and the successful Bidder.

3.29.1 Failure of the successful Bidder to comply with the requirement of

Clause 3.30 (if required) or Clause 3.31.1 shall constitute sufficient grounds for the annulment of the award .

3.29.2 The Bank reserves the right either to invoke the Performance Bank

Guarantee or to cancel the purchase order or both if the Bidder fails to meet the terms of this RFP or contracts entered into with them

3.30 Miscellaneous

3.30.1 The selected Bidder should carry out all installation tasks in coordination with the Zonal office/ Regional Business Office / ITS Department, depending on the Bank's requirement.

3.30.2 The selected Bidder should undertake, during the period of contract, if required by the Bank, the relocation / shifting of the equipment without any cost to the Bank.

3.30.3 The selected Bidder should undertake to implement the observations / recommendations of the Bank’s IS-Audit, Security Audit Team or any other audit conducted by the Bank or external agencies and any escalation in cost on this account will not be accepted by the Bank.

Note: Not withstanding anything said above, the Bank reserves the right to

reject the contract or cancel the entire process without assigning reasons thereto.



PART - 4. TERMS AND CONDITIONS OF CONTRACT (TCC)

4.1 Definitions : In this Contract, the following terms shall be interpreted as indicated:

4.1.1 “The Bank” means State Bank of India.

4.1.2 “The Contract” means the agreement entered into between the Bank and

the Vendor, as recorded in the Contract Form signed by the parties, including all attachments and appendices thereto and all documents incorporated by reference therein;

4.1.3 “Vendor” is the successful Bidder whose technical bid has been accepted

and whose price as per the commercial bid is the lowest and to whom notification of award has been given by Bank.

4.1.4 “The Contract Price” means the price payable to the Vendor under the

Contract for the full and proper performance of its contractual obligations;

4.1.5 “The Equipment” means all the hardware / software and / or services which the Vendor is required to supply to the Bank under the Contract;

4.1.6 “The Services” means those services ancillary to the supply of the

Products, such as transportation and insurance, installation, commissioning, customization, provision of technical assistance, training, maintenance and other such obligations of the Vendor covered under the Contract;

4.1.7 “TCC” means the Terms and Conditions of Contract contained in this

section; 4.1.8 “The Project” means supply, installation, testing and commissioning of

WI-FI SYSTEM WITH OFC BACKBONE with 5 years Warranty. 4.1.9 “The Project Site” means SBIM, Rajarhat where the equipment is to be

supplied, installed and commissioned.

In case of a difference of opinion on the part of the Bidder in comprehending and/or interpreting any clause / provision of the Bid Document after submission of the Bid, the interpretation by the Bank shall be binding and final on the Bidder. 4.2 Use of Contract Documents and Information 4.2.1 The Supplier shall not, without the Bank’s prior written consent, disclose

the Contract, or any provision thereof, or any specification, plan, drawing, pattern, sample or information furnished by or on behalf of the Bank in connection therewith, to any person other than a person employed by the



Supplier in the performance of the Contract. Disclosure to any such employed person shall be made in confidence and shall extend only so far as may be necessary for purposes of such performance.

4.2.2 The Supplier will treat as confidential all data and information about the

Bank, obtained in the execution of his responsibilities, in strict confidence and will not reveal such information to any other party without the prior written approval of the Bank.

4.3. Country of Origin / Eligibility of Goods & Services 4.3.1 All goods and related services to be supplied under the Contract shall

have their origin in eligible source countries, as per the prevailing Import Trade Control Regulations in India.

4.3.2 For purposes of this clause, “origin” means the place where the goods

are mined, grown, or manufactured or produced, or the place from which the related services are supplied. Goods are produced when, through manufacturing, processing or substantial and major assembly of components, a commercially-recognized product results that is substantially different in basic characteristics or in purpose or utility from its components.

4.4. Use of Contract Documents and Information 4.4.1 The Vendor shall not, without the Bank’s prior written consent, disclose

the Contract, or any provision thereof, or any specification, plan, drawing, pattern, sample or information furnished by or on behalf of the Bank in connection therewith, to any person other than a person employed by the Vendor in the performance of the Contract. Disclosure to any such employed person shall be made in confidence and shall extend only as far as may be necessary for purposes of such performance.

4.4.2 The Vendor shall not, without the Bank’s prior written consent, make use

of any document or information except for purposes of performing the Contract.

4.4.3 Any document, other than the Contract itself, shall remain the property of

the Bank and shall be returned (in all copies) to the Bank on completion of the Vendor’s performance under the Contract, if so required by the Bank.

4.5. Patent Rights 4.5.1 In the event of any claim asserted by a third party of infringement of

copyright, patent, trademark, industrial design rights, etc. arising from the use of the Goods or any part thereof in India, the Vendor shall act



expeditiously to extinguish such claim. If the Vendor fails to comply and the Bank is required to pay compensation to a third party resulting from such infringement, the Vendor shall be responsible for the compensation to claimant including all expenses, court costs and lawyer fees. The Bank will give notice to the Vendor of such claim, if it is made, without delay. The Vendor shall indemnify the Bank against all third party claims.

4.6 Inspection and Quality Control Tests 4.6.1 The Bank reserves the right to carry out pre-shipment factory / go-down

inspection at by a team of Bank officials or demand a demonstration of the solution proposed on a representative model in Bidder’s office.

4.6.2 The Inspection and Quality Control tests before evaluation, prior to shipment of Goods and at the time of final acceptance would be as follows: (a) Inspection/Pre-shipment Acceptance Testing of Goods as per quality

control formats including functional testing, burn-in tests and mains fluctuation test at full load, facilities etc., as per the standards / specifications may be done at factory site of the Supplier before dispatch of goods , by the Bank / Bank’s Consultants / Testing Agency.

(b) The supplier should intimate the Bank before dispatching the goods to various locations/offices for conduct of pre-shipment testing. Successful conduct and conclusion of pre-dispatch inspection shall be the sole responsibility of the Supplier;

(c) Provided that the Bank may, at its sole discretion, waive inspection of goods having regard to the value of the order and/or the nature of the goods and/or any other such basis as may be decided at the sole discretion of the Bank meriting waiver of such inspection of goods.

(d) In the event of the hardware and software failing to pass the acceptance test, as per the specifications given, a period not exceeding two weeks will be given to rectify the defects and clear the acceptance test, failing which, the Bank reserves the right to cancel the Purchase Order.

(e) The inspection and quality control tests may be conducted on the premises of the Supplier, at point of delivery and / or at the Goods’ final destination. Reasonable facilities and assistance, including access to drawings and production data, shall be furnished to the inspectors, at no charge to the Bank. If the testing is conducted at the point of delivery or at the final destination, due to failure by the vendor to provide necessary facility / equipment at his premises, all the cost of such inspection like travel, boarding, lodging & other incidental Expenses of the Bank’s representatives to be borne by the vendor.

(f) Nothing stated herein above shall in any way release the Supplier from any warranty or other obligations under this Contract.



(g) The Supplier shall provide complete and legal documentation of Systems, all subsystems, operating systems, compiler, system software and the other software. The Supplier shall also provide licensed software for all software products, whether developed by it or acquired from others. The Supplier shall also indemnify the Bank against any levies/penalties on account of any default in this regard.

(h) On successful completion of acceptability test, receipt of deliverables, etc., and after the Bank is satisfied with the working on the system, the acceptance certificate will be signed by the representative of the Bank.

4.6.3 The Bank’s right to inspect, test and where necessary reject the products after the products arrival at the destination shall in no way be limited or waived by reason of the products having previously being inspected, tested and passed by the Bank or its representative prior to the products shipment from the place of origin by the Bank or its representative prior to the installation and commissioning.

4.6.4 Nothing stated hereinabove shall in any way release the Vendor from any

warranty or other obligations under this contract. 4.7 Delivery & Documentation 4.7.1 The Vendor shall provide such packing of the products as is required to

prevent their damage or deterioration during transit to their final destination. The packing shall be sufficient to withstand, without limitation, rough handling during transit and exposure to extreme temperature, salt and precipitation during transit and open storage. Size and weights of packing case shall take into consideration, where appropriate, the remoteness of the Products final destination and the absence of heavy handling facilities at all transit points.

4.7.2 Delivery of the equipment shall be made by the Vendor in accordance with the system approved / ordered. The details of the documents to be furnished by the Vendor are specified hereunder:-

(a) 2 copies of Vendor’s Invoice showing Contract number, Products

description, quantity, unit price and Total amount.

(b) Delivery Note or acknowledgement of receipt of Products from the Consignee or in case of products from abroad original and two copies of the negotiable clean Airway Bill

(c) 2 copies of packing list identifying contents of each package.

(d) Insurance Certificate.

(e) Manufacturer’s / Vendor’s warranty certificate.

4.7.3 The above documents shall be received by the Bank before arrival of

Products (except where it is handed over to the Consignee with all



documents) and if not received the Vendor will be responsible for any consequent expenses.

4.7.4 Delivery, Installation and commissioning of the equipment shall be made by the vendor in accordance with the system approved / ordered.

4.7.5 For the System & other Software, the following will apply:

(a) The vendor shall supply standard software packages published by third parties in or out of India in their original publisher-packed status only, and should have procured the same either directly from the publishers or from the publisher's sole authorized representatives only.

(b) The Vendor shall provide complete and legal documentation of all subsystems, licensed operating systems, licensed system software, licensed utility software and other licensed software. The Vendor shall also provide licensed software for all software products whether developed by it or acquired from others. There shall not be any default in this regard.

(c) In case the Vendor is providing software which is not his proprietary software then the Vendor must submit evidence in the form of agreement he has entered into with the software vendor which includes support from the software vendor for the proposed software for the full period required by the Bank.

(d) The vendor shall explicitly absolve the Bank of any responsibility / liability for use of system / application software delivered along with the equipment, (i.e. the vendor shall absolve the Bank in all cases of possible litigation / claims arising out of any copyright / license violation) for software(s) published either by third parties, or by themselves.

4.8 Acceptance Procedure: On successful completion of installation,

commissioning, acceptability test, receipt of deliverables, etc., the acceptance certificate (Annexure-5.6) signed by the Vendor and the representative of the Bank will be issued. The date on which such certificate is signed shall be deemed to be the date of successful commissioning of the systems.

4.9 Insurance : 4.9.1 The insurance shall be in an amount equal to 110 percent of the value of

the Products from “Warehouse to final destination” on “All Risks” basis, valid for a period not less than one month after installation and commissioning and issue of acceptance certificate by the Bank.

4.9.2 Should any loss or damage occur, the Vendor shall :

a) initiate and pursue claim till settlement and



b) promptly make arrangements for repair and / or replacement of any damaged item irrespective of settlement of claim by the underwriters.

4.10 Warranty / Uptime / Penalty : As per Annexure-5.3. 4.11 Payment Terms

4.11.1 Payment shall be made in Indian Rupees. 4.11.2 For amounts < Rs.2 lakhs per Purchase Order : 100% on installation and

/ or delivery, whichever is earlier. Payment will be released within 15 days or receipt of Invoice and Installation & Commissioning Certificate duly signed by the Bank. As already stated, for reasons of delays in installation and commissioning not attributable to the Bank the liquidated damages may be levied as stated.

4.11.3 For amounts > Rs.2 lakhs per Purchase Order :

(a) 70% of the Total amount due on Delivery and / or installation,

whichever is earlier. Payment will be released within 30 days or receipt of Invoice and Installation & Commissioning Certificate duly signed by the Bank. As already stated, for reasons of delays in installation and commissioning not attributable to the Bank the liquidated damages may be levied as stated.

(b) Balance 30% after the expiry of warranty period OR Against submission of Bank Guarantee from a Scheduled

Commercial Bank other than SBI or its Associate Banks, for an equivalent amount valid for the period of 60 months from the date of acceptance (Annexure-5.4.2).

4.11.4 Payments will not be released for any part-shipment or short-shipments. 4.12 Prices 4.12.1 Prices payable to the Vendor as stated in the Contract shall be firm and

not subject to adjustment during performance of the Contract, irrespective of reasons whatsoever, including exchange rate fluctuations, changes in taxes, duties, levies, charges, etc.

4.12.2 The Bidder will pass on to the Bank, all fiscal benefits arising out of

reductions, if any, in Government levies viz. sales tax, excise duty, custom duty, etc. or the benefit of discounts if any announced in respect of the cost of the items for which orders have been placed during that period.



4.12.3 The Bank reserves the right to re-negotiate the prices in the event of change in the international market prices of both the hardware and software.

4.13 Change Orders 4.13.1 The Bank may, at any time, by a written order given to the Vendor, make

changes within the general scope of the Contract in any one or more of the following:

(a) Method of shipment or packing; (b) Place of delivery; (c) Quantities to be supplied subject to 25% above or below the

originally declared Quantities.

4.13.2 If any such change causes an increase or decrease in the cost of, or the time required for the Vendor’s performance of any provisions under the Contract, an equitable adjustment shall be made in the Contract Price or delivery schedule, or both, and the Contract shall accordingly be amended. Any claims by the Vendor for adjustment under this clause must be asserted within thirty (30) days from the date of Vendor’s receipt of Bank’s change order.

4.14 Contract Amendments: No variation in or modification of the terms of

the Contract shall be made, except by written amendment, signed by the parties.

4.15 Assignment : The Vendor shall not assign, in whole or in part, its

obligations to perform under the Contract, except with the Bank’s prior written consent.

4.16 Delays in the Vendor’s Performance 4.16.1 Delivery installation, commissioning of the Products/Solution and

performance of Services shall be made by the Vendor within the timelines prescribed.

4.16.2 If at any time during performance of the Contract, the Vendor or its

subcontractor(s) should encounter conditions impeding timely delivery of the Products and performance of Services, the Vendor shall promptly notify the Bank in writing of the fact of the delay, its likely duration and its cause(s). As soon as practicable after receipt of the Vendor’s notice, the Bank shall evaluate the situation and may, at its discretion, extend the Vendors’ time for performance, with or without liquidated damages, in which case, the extension shall be ratified by the parties by amendment of the Contract.



4.16.3 Except as provided in the above clause, a delay by the Vendor in the performance of its delivery obligations shall render the Vendor liable to the imposition of liquidated damages, unless an extension of time is agreed upon without the application of liquidated damages.

4.17 Liquidated Damages : If the Vendor fails to deliver any or all of the

Products or perform the Services within the time period(s) specified in the Contract, the Bank may, without prejudice to its other remedies under the Contract, and unless otherwise extension of time is agreed upon without the application of Liquidated Damages as mentioned in clause 4.21.3 above, deduct from the Contract Price, as liquidated damages, a sum equivalent to 1 percent per week or part thereof of contract price subject to maximum deduction of 10% of the delivered price of the delayed Products or unperformed services for each week or part thereof of delay, until actual delivery or performance. Once the maximum deduction is reached, the Bank may consider termination of the Contract.

4.18 Termination for Default 4.18.1 The Bank, without prejudice to any other remedy for breach of Contract,

by a written notice of default sent to the Vendor, may terminate the Contract in whole or in part:

(a) If the Vendor fails to deliver any or all of the Products and Services

within the period(s) specified in the Contract, or within any extension thereof granted by the Bank;

Or (b) If the Vendor fails to perform any other obligation(s) under the

Contract. 14.18.2 In the event the Bank terminates the Contract in whole or in part, it may

procure, upon such terms and in such manner as it deems appropriate, Products and Services similar to those undelivered, and the Vendor shall be liable to the Bank for any excess costs for such similar Products or Services. However, the Vendor shall continue performance of the Contract to the extent not terminated.

4.19 Force Majeure 4.19.1 Notwithstanding the provisions of TCC, the Vendor shall not be liable for

forfeiture of its performance security, liquidated damages, or termination for default if and to the extent that the delay in performance or other failure to perform its obligations under the Contract is the result of an event of Force Majeure.

4.19.2 For purposes of this clause, “Force Majeure” means an event beyond the

control of the Vendor and not involving the Vendor’s fault or negligence



and not foreseeable. Such events may include, but are not restricted to, acts of the Bank in its sovereign capacity, wars or revolutions, fires, floods, epidemics, quarantine restrictions, and freight embargoes.

4.19.3 If a Force Majeure situation arises, the Vendor shall promptly notify the

Bank in writing of such condition and the cause thereof. Unless otherwise directed by the Bank in writing, the Vendor shall continue to perform its obligations under the Contract as far as is reasonably practical, and shall seek all reasonable alternative means for performance not prevented by the Force Majeure event.

4.20 Termination for Insolvency : The Bank may, at any time, terminate the

Contract by giving written notice to the Vendor if the Vendor becomes Bankrupt or otherwise insolvent. In this event, termination will be without compensation to the Vendor, provided that such termination will not prejudice or affect any right of action or remedy, which has accrued or will accrue thereafter to the Bank.

4.21 Termination for Convenience : The Bank, by written notice sent to the

Vendor, may terminate the Contract, in whole or in part, at any time for its convenience. The notice of termination shall specify that termination is for the Bank’s convenience, the extent to which performance of the Vendor under the Contract is terminated, and the date upon which such termination becomes effective.

4.22 Resolution of Disputes : 4.22.1 The Bank and the Vendor shall make every effort to resolve amicably by

direct informal negotiation, any disagreement or dispute arising between them under or in connection with the Contract.

4.22.2 If, the Bank and the Vendor have been unable to resolve amicably a

Contract dispute even after a reasonably long period, either party may require that the dispute be referred for resolution to the formal mechanisms specified herein below. These mechanisms may include, but are not restricted to, conciliation mediated by a third party and/or adjudication in an agreed national forum.

4.22.3 The dispute resolution mechanism to be applied shall be as follows:

(a) In case of Dispute or difference arising between the Bank and the Vendor relating to any matter arising out of or connected with this agreement, such disputes or difference shall be settled in accordance with the Arbitration and Conciliation Act, 1996. Where the value of the Contract is above Rs.1.00 Crore, the arbitral tribunal shall consist of 3 arbitrators, one each to be appointed by the Purchaser and the Vendor. The third Arbitrator shall be chosen by mutual discussion between the Purchaser and the Vendor. Where



the value of the contract is Rs.1.00 Crore and below, the disputes or differences arising shall be referred to a Sole Arbitrator who shall be appointed by agreement between the parties.

(b) Arbitration proceedings shall be held at Kolkata, and the language of the arbitration proceedings and that of all documents and communications between the parties shall be English;

(c) The decision of the majority of arbitrators shall be final and binding upon both parties. The cost and expenses of Arbitration proceedings will be paid as determined by the arbitral tribunal. However, the expenses incurred by each party in connection with the preparation, presentation, etc., of its proceedings as also the fees and expenses paid to the arbitrator appointed by such party or on its behalf shall be borne by each party itself; and

4.23 Governing Language : The governing language shall be English. 4.24 Applicable Law : The Contract shall be interpreted in accordance with

the laws of the Union of India and shall be subject to the exclusive jurisdiction of courts at Mumbai.

4.25 Addresses for Notices 4.25.1 The following shall be the address of the Bank and Vendor. Bank’s address for notice purposes:

Assistant General Manager, ITS IT Services Department,

State Bank of india, Local Head Office,

Kolkata-1

Vendor’s address for notice purposes <To be filled in by the Vendor)>

4.25.2 A notice shall be effective when delivered or on effective date of the

notice whichever is later. 4.26 Taxes and Duties 4.26.1 The Vendor will be entirely responsible for all applicable taxes like Central

/ State Government levies, sales tax, VAT, excise duty, cess, charges, license fees, road permits, service tax etc. in connection with delivery of products at site including incidental services and commissioning.



Payment of Octroi and /or Entry Tax, alone, if applicable, will be reimbursed at actual upon production of original receipts.

4.26.2 Income / Corporate Taxes in India: The Vendor shall be liable to pay all

corporate taxes and income tax that shall be levied according to the laws and regulations applicable from time to time in India and the price bid by the Vendor shall include all such taxes in the contract price.

4.26.3 Tax deduction at Source: Wherever the laws and regulations require

deduction of such taxes at the source of payment, the Bank shall effect such deductions from the payment due to the Vendor. The remittance of amounts so deducted and issuance of certificate for such deductions shall be made by the Bank as per the laws and regulations in force. Nothing in the Contract shall relieve the Vendor from his responsibility to pay any tax that may be levied in India on income and profits made by the Vendor in respect of this contract.

4.26.4 The Vendor’s staff, personnel and labour will be liable to pay personal

income taxes in India in respect of such of their salaries and wages as are chargeable under the laws and regulations for the time being in force, and the Vendor shall perform such duties in regard to such deductions thereof as may be imposed on him by such laws and regulations.

4.28 Vendor’s obligations 4.28.1 The Vendor is responsible for and obliged to conduct all contracted

activities in accordance with the contract using state-of-the-art methods and economic principles and exercising all means available to achieve the performance specified in the Contract.

4.28.2 The vendor will be responsible for arranging and procuring all relevant

permissions / Road Permits etc. for transportation of the equipment to the location where installation is to be done. The Bank would only provide necessary letters for enabling procurement of the same.

4.28.3 The Vendor is obliged to work closely with the Bank’s staff, act within its

own authority and abide by directives issued by the Bank and implementation activities.

4.28.4 The Vendor will abide by the job safety measures prevalent in India and

will free the Bank from all demands or responsibilities arising from accidents or loss of life, the cause of which is the Vendor’s negligence. The Vendor will pay all indemnities arising from such incidents and will not hold the Bank responsible or obligated.



4.28.5 The Vendor is responsible for managing the activities of its personnel or sub-contracted personnel and will hold itself responsible for any misdemeanors.

4.28.6 The Vendor will treat as confidential all data and information about the

Bank, obtained in the execution of his responsibilities, in strict confidence and will not reveal such information to any other party without the prior written approval of the Bank.

4.29 Patent Rights/Intellectual Property Rights : In the event of any claim

asserted by a third party of infringement of trademark, trade names, copyright, patent, intellectual property rights or industrial design rights arising from the use of the Products or any part thereof in India, the Vendor shall act expeditiously to extinguish such claim. If the Vendor fails to comply and the Bank is required to pay compensation to a third party resulting from such infringement, the Vendor shall be responsible for the compensation including all expenses, court costs and lawyer fees. The Bank will give notice to the Vendor of such claim, if it is made, without delay.

4.30 Right to use defective product : If after delivery, acceptance and

installation and within the guarantee and warranty period, the operation or use of the product is found to be unsatisfactory, the Bank shall have the right to continue to operate or use such product until rectification of defects, errors or omissions by partial or complete replacement is made without interfering with the Bank’s operation.

*******



PART 5 : BID FORM, PRICE SCHEDULES AND OTHER FORMATS

INDEX

ANNEXURE NUMBERS

5.1 Requirement Specifications 5.1.1 Technical Specifications 5.1.2 Bill of Material and Compliances 5.1.3 Undertaking of Authenticity 5.2 Bid Forms

5.2.1 Bid Form (Technical) 5.2.2 Indicative Price Bid Form 5.2.3 Price Breakup after Reverse Auction

5.3 SLA Terms & Conditions for Hardware & Software 5.4 Bank Guarantee 5.4.1 EMD Bank Guarantee Format 5.4.2 Bank Guarantee Format for early release of 10% retention money 5.4.3 Performance Bank Guarantee Format 5.5 Manufacturer’s Authorization Form 5.6 Certificate of Successful Commissioning 5.7 Details of eProcurement Reverse Auction 5.8 Tentative List of Delivery Locations



Qualification/Eligibility Criteria and Documents to be Submitted along with the bid :-

Tenderer should have at least three years of experience in sales, services, implementing

and maintenance of OFC and wired Network systems in the relevant field. Documentary

proof to be enclosed along with tender.

a) Name of the firm :

b) Status of the firm : Proprietor / Partnership / Regd. Company / Co-op. Society

c) Local / Central Sales Tax / Service Tax / Excise Regn. No.: (Copy of Certificate enclosed)

d) Income Tax P.A.N. No.: (Copy enclosed)

e) Manufacturer’s tender specific authorizations for Active,Wi-Fi,OFC, UTP Cat 6

Products & RACK must be submitted f) Bankers and their Address:

g) Whether falling within MSME? (Micro,Small and Medium Enterprise) , if so please

furnish documentary evidence to this effect. ( In case documentary evidence to this effect is

not furnished it will be presumed that you do not belong to MSME and accordingly shall be

taken on record.)

2. Documents in support of eligibility criteria:

a) Financial Soundness: 1. The bidder should have required experience with respect to similar nature of work

executed during last 5 FYs from the tender opening date.

2. Minimum amount of Single work supplying, installation and Commissioning of Network

equipment other than cost of link and managed officials not less than 250 Lacs. Or 2

Nos. of P.O Value not less the 100 Lacs or 3 nos. P.O value not less than 90

lacs from last Five years.

3. Documents in support of eligibility criteria : Minimum Average Annual Turnover during

last three financial Not less than 15 Crore.

a) Financial Soundness:

Sl.

No

Description 2013-14 2014-15 2015-16

1 Annual Turnover

2 Net profit

3 Net worth of the firm

(To be filled by Tenderer. Please don’t write like “attached” or “refer” and attach

certificate of chartered accountant in the above format)

4. The Bidder should be ISO/IEC 27001 : 2013 , ISO 9001:2008 /2015 certified.



5. Passive OEM Eligibility Criteria :-

S No.

Specifications /OEM Criteria COMPLAINCE

(Yes/No) REMARKS

1.1

All Passive Components should be RoHS (Restriction of Certain Hazardous Substances) compliant. Declaration for RoHS Compliance should clearly be mentioned on datasheets of each Passive Components for OFC & UTP.

1.2

All Copper and Fiber Product Assortment should follow the Guidelines as stated in the PFOS Directive

1.3

All Copper and Fiber Products should comply with REACH – EU Regulation 1907/2006(EC) concerning the Registration, Evaluation, Authorization and Restriction of Chemicals

1.4

All Copper and Fiber Components produced under Environmental protection, based on the EN ISO140001 standard

1.5

There should be 5 year product warranty and 25 year extended performance warranty/Application Assurance for end -to-end channel.

1.6

All the components should comply with their respective specifications stated below.

1.7

Installer should have at least two certified engineer from OEM for Installation, Testing and commissioning. Documents should be attached with bid submission.



ANNEXURE – 5.1.1

TECHNICAL SPECIFICATIONS OF WI-FI SYSTEM WITH OFC BACKBONE

UPTO SWITCH AT SBIM, RAJARHAT

BOQ : Technical Specification

Sr

No. Specification COMPLAINCE

(Yes/No) REMARKS

1.2 Information Outlet ,CAT6 RJ45, Unshielded

Non -PCB based, Unshielded Twisted Pair, Category 6 TIA /EIA 568-

C.2 and ISO/IEC 11801

Suitable for 10GBase-T applications in acc. with IEEE 802.3an up to

500 MHz and 55 m.

Compatible with RJ standard plugs (RJ11, RJ12, RJ45), PCB-free and

tool-free Easy-Lock connection of installation cables AWG 24 – 22 (0.5

mm – 0.65 mm) and flexible cables AWG 26/7 – AWG 22/7.

1000 mating cycles

Toolless termination clips

Should have support bar to retain the bend radius, maintain the

untwisting of pair as standards

Bidder should have a mechanism to maintain the quality of the

termination ir-respective of the skill level of the termination staff.

polycarbonate, 94V-0 rated

Halogen free material

contacts plated with 1.27 mm [.000050] thick gold in localized area,

single lead frame

(a) UL Listed / CSA Approved

(b) 3P/Delta verified to TIA / EIA Cat 6

Attenuation, NEXT, PS NEXT, FEXT and Return Loss

ROHS Compliant

1.3 24 Port CAT6 UnShielded Jack Panel

24/48-port, Modular, Non-PCB based, Unshielded Twisted Pair,

Category 6, , TIA / EIA 568-C.2 and ISO/IEC 11801

1U 24

Individually replaceable CAT-6 Jacks

Front of each module shall be capable of accepting labels

Labels on each of 24-ports (to be included in supply

1000 mating cycles




Should have support bar to retain the bend radius, maintain the

untwisting of pair as standards

Bidder should have a mechanism to maintain the quality of the

termination ir-respective of the skill level of the termination staff.

Sub-rack made of sheet steel (DC01A) 1.5 mm, color blue chromatized,

screen made of plastic (ABS), halogen-free, color medium gray (NCS

2502-B)

Polycarbonate, 94V-0 rated

contacts plated with 1.27 mm [.000050] thick gold in localized area,

single lead frame

UL listed / 3P/Delta Verified

TIA / EIA 568 A and B;

ROHS Compliant

1.4 Workstation/ Equipment end CAT 6 Patch Cords

Unshielded Twisted Pair, Category 6, TIA / EIA 568-B.2 & ISO/IEC 11801

26 AWG 7 / 32, stranded copper conductors 100 Ohm, IDC technology

1,2,3,5,10 mtrs

Fixed slim boot

Lockable plug-out protection, can be added at a later date (tool-free) onto the strain-relief sleeve of the RJ45 patch cords, can only be released with the matching key.

Locks the patch cord in all RJ45 jacks (also suitable for the compact back-plane design of switches).

Flame Retardant Polyethylene

ROHS Compliant 1.5 Face plate 2 Port

Material: PC + ABS

Standardisation: Halogen-free in accordance with DIN/VDE 0472/815

Suitable for RJ45 connection modules, connection module ISDN 2xRJ45 and fiberoptic connectors with support plates . Each Packing should contain one Balnk Insert

1.7

RJ45 Connector IP20, 4P, TIA 568-B (AWG26-23)

Field-terminated RJ45 plug connector, shielded and unshielded, Cat.6 8-pole, terminated in IDC technology, suitable for solid or stranded wires, 2- to 8-wire conductors of diameter AWG 26 to AWG 23 (AWG 26/7 - 23/7), housing IP20, for cable diameters of 4.5 mm to 8.0 mm, coding in acc. with TIA 568-B.

RJ 45 Connector (Specially designed for tool less connection for CAT6 UTP, CAT 6A and SFTP / OUTDOOR CAT 6 cabling system,can be usable multiple times ) required for both end connectivity to take care for Data connectivity as well as power for the cameras , The FM connector shall be used for earth connectivity at both end.

Features:

Protection class: IP20 acc. to IEC 60529



OM4 OFC Cable :

Sl No DESCRIPTION

COMPLAI

NCE

(Yes/No)

1 12/24 core Central loose tube 50 micron MM OM4 cable

The indoor/outdoor cable for applications in harsh conditions

It contains a central gel-filled loose tube of a diameter of 2.8 mm for 2 – 16 fibers or 3.5 mm for 18 - 24 fibers

The outer sheath is made of a 0.155 mm ECCS tape armor plus a 1.5 mm PE sheath

Tensile strength 800/2000 N

Crush resistance 2000 N

Fiber: multimode (MM) G50

Standardisation : ISO/IEC 11801:2002; IEC 60794-1-2 E1; IEC 60794-1-2 E11; IEC 60794-1-2 E3; IEC 60794-1-2 F1; IEC60794-1- E4; IEC 60794-1-2 E7; IEC 60794-1-2 E10; ITU Recommendation G.651

Testing methods are in accordance with the following standards: IEC 60793-1-XX: 2002; EN 60793-1-XX: 2002

· Core: The core is germanium doped, type DLPC9

· Coating : The fiber coating is dual layer UV curable acrylate.

· Cable jacket characteristics : cable, water-tight

· Cable jacket characteristics: PE

· Tube/Wire Type: Loose tube,

Dimensional and mechanical properties

Property Value Standard

Cladding diameter (μm) 125.0 ± 1.0 IEC/EN 60793-1-20

Cladding non-circularity (%) ≤ 1.0 IEC/EN 60793-1-20

Core non-circularity (%) ≤5 IEC/EN 60793-1-20

Core-cladding concentricity error (μm) ≤ 1.5 IEC/EN 60793-1-20

Primary coating diameter - uncoloured (μm) 242 ± 7.0 IEC/EN 60793-1-21

Primary coating diameter - coloured (μm) 250 ± 15 IEC/EN 60793-1-21

Primary coating non-circularity (%) ≤ 5 IEC/EN 60793-1-21

Primary coating-cladding concentricity error (μm) ≤ 10.0 IEC/EN 60793-1-21



Proof stress level (GPa) ≥ 0.7 (≈ 1 %) IEC/EN 60793-1-30

Typical average strip force (N) 1.7 IEC/EN 60793-1-32

Strip force (peak) (N) 1.3≤Fpeaksrip≤ 8.9 IEC/EN 60793-1-32

Optical properties

Attenuation (of cable with fibres): At 850nm: ≤ 3 dB/km, At 1300 nm: ≤ 1 dB/km

Bandwith (OFL): At 850nm: ≥ 3500 MHz●km, At 1300 nm: ≥ 500MHz●km

In homogeneity of OTDR trace for any two 1000 metre fibre lengths Max.: 0.1 dB/km Group index of refraction: At 850nm: 1.482 & At 1300nm: 1.477

2 Pigtail LC PC, beige, 50 micron,grade OM4, 1.5 m

Pigtail with semi-tight buffer PA/PBT, Ø 0.9 mm, orange, multimode 50 µm, length 1.5 m

Fitted with one lC connector in acc. with IEC 61754-4.

Zirconia (ceramic) ferrule with a PC polished endface geometry, connector qualified in acc. with IEC 61753-1 for category U (uncontrolled environment).

Beige connector housing (multimode), material PBT / UL 94 V-0, black strain relief, material TPE / UL 94 V-0 and plastic dust cover.

Optical specifications (random mated):

Performance acc. to IEC 61753-1 (Table A.12):

– Insertion loss (IL) grade M for 100% of the tested specimen: ≤ 0.75 dB / typical ≤ 0.35 dB

– Return loss (RL) grade 4: ≥ 26 dB (typical ≥ 35 dB)

Mechanical specifications:

– Mating cycles: delta IL < 0.2 dB after 500 mating cycles

– Pull-out force fiber pigtail: ≥ 5 N

3 LC-LC Duplex Multimode 50 micron patch cord

Patch cord with LSZH jacket, F8 2.0x4.1 mm, beige, multimode G50 50 µm (OM4)

Fitted with one LC-Duplex PC and one LC-Duplex PC connector – Connector color: biege; LC Duplex connector should be lockable

Mounted one side with LC-Duplex connectors in acc. with IEC 61754-20. Zirconia (ceramic) ferrule with a PC polished endface geometry, connector qualified in acc. with IEC 61753-1 for category U (uncontrolled environment). beige connector housing (OM4), biege duplex clip, material PEI / UL 94 V-0, blue strain relief and white plastic dust cover.



Mounted one side with LC-Duplex connectors in acc. with IEC 61754-4. Zirconia (ceramic) ferrule with a PC polished endface geometry, connectors qualified in acc. with IEC 61753-1 for category U (uncontrolled environment). beige connector housing (OM4), material PBT / UL 94 V-0, black duplex clip, blue strain relief, material TPE / UL 94 V-0 and plastic dust cover




– Return loss (RL) grade 4: ≥ 26 dB



– Pull-out force patch cord: ≥ 100 N (per connector)

4 Adapter LC-Duplex PC, beige, OM4

LC-Duplex adapter multimode in acc. with IEC 61754-4.

Adapter qualified in acc. with IEC 61753-1 for category U (uncontrolled environment).

Optical specifications:

– Delta insertion loss: ≤ 0.3 dB, testing method acc. to IEC 61300-3-4


– Mating cycles: min. 500

– Pull-out force: min. 70 N (per connector)

5 Fiber splice Shelf(LIU) -12/24 LC Duplex

Splicing and patching box, mounting depth 230 mm, serves as storage area for the loose tube working reserve,

Including splice trays and fastening material

Easy slidable to access the termination for maintenance

Colour: NCS 2502-B (median grey)

Dimensions: 482.6 (19") x 44 (1U) x 230 mm (W x H x D)

Material: powder-coated sheet steel



Floor / Wall mount Rack

19" 42U Floor Standing Network Rack with all accessories : 01 Nos.

Sr. Item Description Compliance (Yes or No)

1 Basic Structure

Rack should be of All Steel Construction with powder coated finish. Rack design should enable shipping of the rack in (CKD) Completely Knock Down condition and it should permit an easy assembly of the racks at site as per the requirement at site. All Steel structure of frames and depth mounting channels should rest positively fastened onto the integral Plinth of box like Configuration. Thus ensuring the higher level of Rigidity of the Basic rack skeleton while effectively distributing and transferring the entire load to integrated Plinth. Construction of all direct load bearing structural members like Frames, Plinth and Vertical Mounting rails should not be less than 2.0mm CRCA Steel. Integral Plinth should have provision for Cable Entry on rear and two sides along with cable entry gland plate on the top face of the Plinth. Minimum opening of this top gland plate on the plinth should be at least 300mm x 300mm with separate opening for electrical / power cables entry.

2 Plinth & Castors

The plinth should also have provision to mount castors (4 Nos.) and Leveling Feet – (4 Nos.) simultaneously. This is required for the facility of moving the rack while installation process and then resting the same rigidly at the final location. When the rack is resting on the leveling feet, castors should not touch the ground surface. (All castors should be without any brake or any other locking mechanism)

3 Front Door

Front door – Fully perforated with HEX Mesh should be provided with 2 locks for the security purpose. This door should have provision to get mounted on Right or Left side of the rack front. This means that it should be possible to change the door configuration from Left to Right at site. It should also be possible to open this door by 180 Degrees to ensure proper approach to front of rack. Rack Front Door Should have SBIM Logo and Name mentioned on the top in White and Blue.

4 Rear Door

Rear door should be completely perforated to facilitate the air circulation at the maximum without offering any resistance to the same. Ideally, it should be possible to remove it easily and should have 2 locks for the security purpose. Rear doors should have provision to mount fan trays.

5 Side panel

Side Panels should be easily removable type along with the provision for locking. Ideally, the panels should have latching arrangement to facilitate easy removal and putting back the panel along with locks for the security purpose.

6 Space Height - The Rack should Provide 42U Usable Space.



Width – The rack should be 600mmW with 19” mounting provision

Depth – The rack should be at least 800mmD. Usable Depth should be not less that 700mm

7 Load Bearing

Capacity Load carrying capacity of rack should be 700 Kg.

8 Mounting Provisions

Mounting rails (for Standard 19" mounting) should be made up of steel. (Minimum 2.0mm thickness) and should be of Multi-fold design for enhanced loading capacity and rigidity. It should have unique U Marking along with U locator notch. U Number Markings should be clearly visible even after mounting of the equipment.

9 Cable

Management

For achieving 19” Mounting Format in these 800 Wide Racks, 100mm Reducing Channels should be provided. These should have a dual functionality of providing 100mm x 100mm cabling space along with recessing for the 19” mounting format. (These 100mm reducers should not be in the form of just a block or a tray and should have depth of 100mm at least.) Rear Reducers should have PVC loops for Cable Dressing

Four Numbers Horizontal 1U Cable Managers should be provided with the rack. Cable Managers sshould have PVC Loops.

10 Heat

Management

Top roof should be well ventilated, especially with ventilation provided on the vertical side of the roof. This will greatly enhance the hot air outflow while in operation. Roof should also have provision to mount the cooling fan trays. It should be possible to mount at least 4 nos. of 90 CFM cooling fans on this roof and in addition there should be space for the cable entry from the top.

11 Powder Coating

Details

Thickness of powder coating should be 60 microns or more.

Colour of the cabinet should be : White & Blue

12 Thickness of

Material The structure and all its components should be made from CRCA Steel Material – at least 1.2mm thick

13 Shelving Options

The rack should be provided with 1 Heavy Duty Shelf of 580mmD

14 Power

Management

Vertical power distribution units provided should have 6 outlets of 5/15 amp capacity. These should be split in to two internal circuits so as to avoid overloading of the interconnection cables inside the unit. All cables used should be of ISI grade with 2.5sq mm cross sectional area. All the connecting ends must be tinned so as to avoid any loose wire strands. Rack should have the appropriate mounting provision for the multiple of these PDUs at the rear of the rack. Power distribution Units should have 16A Rated MCB. Each Rack should have 2 nos PDUs



6U & 12U Wall Mount Rack

19" 9U Wall Mount Rack with all accessories (Fan, Cable Manager, PDU, Hardware PKT - 20nos.) : 37 Nos.

Sr. Item Description Compliace (Yes

/ No)

1 Basic Structure The rack should be made of CRCA Steel in a welded frame with top, bottom and side frame. Wall Mount should be able to be shipped in Flat Pack (Completely Knock Down)

2 Front Door

Front Glass Door with lock – should be easily removable type. Door should be able to be changed at site for left side / right side opening as per site conditions. Front Glass Door Should have SBIM Logo ithced.

3 Side panel Louvered Side panels Removable - Hinged type – with easily removable latches and lock for security

4 Space

Height - It Should Provide 12U Usable Space.

Width – It should be 600mmW with 19” mounting provision

Depth – IT should be at least 500mm.

5 Load Bearing Capacity

It should be able to take load of 40Kg.

6 Wall Mounting Provision for easy wall mounting should be there with appropriate anchor fasteners.

7 Cable Management

Racks should have 1U Horizontal Cable Manager

8 Heat Management

Rack must be provided with one fan directly mounted on the rooftop as an exhaust from the cabinet. Fan should be of AC 230V with flow volume of at least 90 CFM.

9 Powder Coating Details

Thickness of powder coating should be 60 microns or more.

Colour of the cabinet should be : Blue and White

10 Thickness of Material

1. Wall Mount structure and all its components should be made from CRCA Steel Material – at least 1.2mm thick

2. Mounting rails (2 Pairs) be made from CRCA Steel Material at least 1.5mm thick

11 Power Management

Rack should have horizontally mounted power strip with 6 sockets of Indian 5A type combination sockets (2+3 Pin). All cable used in manufacture of such power strip should be ISI grade. Overall rating of the power strip should be 16A and it should have Double Pole ON/OFF switch with indicator as an isolator. 3M long power input cable should be provided with appropriate rating (Min. 1.5 sq mm x 3Core)and 15A Indian type plug.



Link Load Balancer COMPLIANCE Y/N

Hardware

The proposed device should be a dedicated purpose built hardware Load Balancer appliance. It should not be a part of UTM, Firewall module or Router functionality.

The appliance should have 8 GB RAM and 512 GB SSD drive

The appliance should have 4 x 1GbE copper, 2 x 1GbE SFP & 2x 10 GbE SFP+ ports

The appliance should have minimum 20 Gbps throughput from day one

Should provide minimum 4M concurrent connections

appliance should provide full ipv6 support and OEM should be IPv6 gold-certified. OEM should be listed vendor for ipv6 phase-2 certification.

Load balancing Features

Support for multiple internet links in Active-Active load balancing and active-standby failover mode.

Should support Outbound load balancing algorithms like round robin, Weighted round robin, shortest response, target proximity and dynamic detect.

Should support inbound load balancing algorithms like round robin, Weighted round robin, target proximity & dynamic detect.

Should support Static NAT, Port based NAT and advanced NAT for transparent use of multiple WAN / Internet links.

IPV6 support with IPv6 to IP4 and IPv4 to IPv6 translation and full IPv6 support.

In case of link failure, device should detect it in less than 30 seconds and divert the traffic to other available links.

Shall provide individual link health check based on physical port, ICMP Protocols, user defined l4 ports and destination path health checks.

Should provide mechanism to bind multiple health checks, support for Application specific VIP health check and next gateway health checks.

Should support persistency features including RTS (return to sender) or equivallent features.

High Availability and Cluster

Should provide comprehensive and reliable support for high availability based on Per VIP based Active-active & active standby unit redundancy mode.

Statefull session failover with Connection mirroring support

Appliance should not have any limitations for connection mirroring

Should support USB based Fast Failover link to synchronize configuration at boot time of HA

Support for multiple communication links for realtime configuration synchronizations including HA group, gateway health check, decision rules, SSF sessions etc.. and heartbeat information

Must have support for secondary communication link for backup purpose

should support floating IP address and group for statefull failover support. Appliance must have support 256 floating ip address for a floating group

should support built in failover decision conditions including unit failover, group failover and reboot



should also have option to define customized rules for gateway health check - the administrator should able to define a rule to inspect the status of the link between the unit and a gateway

Configuration synchronization at boot time and during run time to keep consistence configuration on both units.

Security and Application Performance

Should provide performance optimization using TCP connection multiplexing, TCP buffering and IEEE 802.3ad link aggregation.

should support TCP optimization options including windows scaling, timestamp & Selective Acknowledgement for enhanced TCP transmission speed.

TCP optimization option configuration must be defined on per virtual service basis not globally.

optional software based compression for HTTP based application,SSL acceleration and high speed HTTP processing on same appliance.

Should support QOS for traffic prioritization, CBQ , borrow and unborrow bandwidth from queues.

Should provide QOS filters based on port and protocols including TCP, UDP and ICMP Protocols.

Should support rate shaping for setting user defined rate limits on critical application.

should support integrated firewall module to protect the device itself from network based DOS and DDOS attacks.

Appliance should have security features like reverse proxy firewall, Syn-flood and dos attack protection features from the day of installation .

Management

The appliance should have extensive report like http squid or customized http logging with inbuilt tcpdump and log collecting functionality

The appliance should have SSH CLI, Direct Console, GUI interface for configuration and reporting, SNMP, Single Console per Cluster, XML-RPC with inbuilt reporting.

The appliance should be dual bootable to fall back to last working configuration

The appliance should support alerting mechanism like mail, Syslog and snmp.

OEM should have TAC centre in India since last four years with toll free number. In case bidder fails to support , OEM should provide post implemtation support through TAC centre engineer.

NAC

Sr. No. Technical Specifications Compliance

Y/N

1 The NAC server must have minimum 16 GB RAM and 6 cores per processor

2 The NAC hardware should come with atleast 500GB hard-disk

3 The NAC server should support 5000 concurrent endpoints and must be provisioned with a license of 1000 endpoints



4

The solution shall let employees and guests remain productive on the network while critical network resources and sensitive data remain protected.

5

Based on next generation network access control (NAC) technologies, the solution shall be easy to install, manage, configure and upgrade.

6

Solution should provide a highly powerful and flexible attribute-based access control solution that combines authentication, authorization and accounting (AAA), NAC, posture, profiling, guest management services and conditional elements on a single platform from day one

7

It should allow to authenticate and authorize users and endpoints via wired, wireless and VPN with consistent policy throughout the enterprise and should support variety of authentication methods (802.1X, MAC auth, Web auth etc).

8 It should support IP V4 and IP V6 services and should be able to operate in dual stack/layer mode

9

Rigorous identity enforcement - to identify each device match it to its user or function and other attributes, including time, location, network and create a contextual identity so we can apply granular control over who and what is allowed on the network. Hardware based automated device feed service updates in real time to ensure that new devices can be identified as soon as they are released to the market.

10

Extensive policy enforcement - Based on the user’s or device’s contextual identity device should sends secure access rules to the network point of access.

11

Automated on boarding - The offered product’s should have self-service registration portal for, guest, and IT device on boarding automates user identification, device profiling so it’s easy for employees to get their devices on-net and comply with security policy.

12

Access Control Policy – Device must Offers rules-based, attribute-driven policy model for creating flexible and business-relevant access control policies. Provides the ability to create fine-grained policies by pulling attributes from predefined dictionaries that include information about user and endpoint identity, posture validation, authentication protocols and profiling identity from day one

13 NAC solution deployed shall allow only authorized devices to access and operate on customer’s network

14 Provides complete guest lifecycle management by empowering sponsors to on-board guests



15

Delivers customizable self service portals as well as the ability to host custom web pages to ease device and guest on-boarding, automate endpoint secure access and service provisioning, and enhance the overall end-user experience inside business-defined workflows

16

The solution should offer advanced security features such as MAC Security, secure reporting with Syslog and policy-based network segmentation

17

Should work with existing authentication sources, natively integrating with Active Directory, Lightweight Directory Access Protocol (LDAP), RADIUS, Kerberos, S/Ident, and others.

18

Employs advanced enforcement capabilities including security group access (SGA) through the use of security group tags (SGTs) and security group access control lists (SGACLs)

12

Solution should have capability to grant authenticated users with access to specific segments of the network, or specific applications and services, or both, based on authentication results.

13

Should provide a Registered Endpoints Report which provides information about a list of endpoints that are registered through the device registration portal by a specific user for a selected period of time. The report should provide the following details •Logged in Date and Time •Portal User (who registered the device) •MAC Address •Identity Group •Endpoint Policy •Static Assignment •Static Group Assignment •Endpoint Policy ID •NMAP Subnet Scan ID •Device Registration Status

14

Capability to automate the process of managing restricted network access for guests, which will limit the guest user from accessing any internal resources within the network other than just Internet.

15 The solution should also provide guest work flow information.

16 Provide features that allow administrators full visibility into everything connected to the network in real time.

17 Allow administrator to control the access privileges associated with each type of endpoint.

18

Should have Ability to authenticate at least one phone and multiple users on the same switchport without interrupting service



19

Solution should support MAB and can further utilize identity of the endpoint to apply the proper rules for access. MacAddressBypass-MAB is typically used for devices which do not support 802.1x

20 Solution must support Non 802.1x technology on assigned ports and 802.1x technology on open use ports

21 Should support authenticating Machines and users connected to the same port on the switch in a single authentication flow

22 Should support authenticating IP phones and users connected behind IP phones on the same physical port.

23

The solution should offer advanced security features such as MAC Security, secure reporting with Syslog and policy-based network segmentation

24 The solution should provide central packet capture and debug for ease of troubleshooting

25

Security compliance - A single dashboard simplifies policy creation, visibility, and Security compliance - A single dashboard simplifies policy creation, visibility, and reporting across all company networks so it’s easy to validate compliance for audits regulatory requirements

26

Centralized Management - Enables administrators to centrally configure and manage profiler, posture, guest, authentication, and authorization services in a single web-based console and simplifies administration by providing integrated management services.

OUTDOOR ACCESS UNIT

Sr. NO. Specification Compliance(Y/N)

1 Should be an IEEE 802.11n compliant concurrent dual radio and dual

band outdoor access point.

2 Should be a two spatial-stream 802.11n access point with minimum

2X2 MIMO configuration.

3 Should be ready for both pole or wall mount. Required mounting

accessories to be provided.

4 Should have two RJ-45 auto-sensing 10/100/1000 Mbps

PoE(802.3af/at) port and a console port.

5 Should be Wi-Fi alliance certified for interoperability with all IEEE

802.11a/b/g/n client devices.

6 PoE Injector required for powering up access point must be provided

along with the Access point



7 Should have IP67 compliant with operating temperature in the range

of -25°C to 60°C.

8 Should support up to 16 SSID/VSC profiles per radio and each profile shall be independently configurable for authentication, encryption,

VLANs, and QoS levels.

9 Should support simultaneous detection & prevention of wireless

threats on 2.4GHz & 5GHz frequency bands.

10 Should provide L2 wireless client isolation

11 Should support auto-selection of RF channel and transmit power

12 Should support SNMP, CLI, and web-based management interfaces

13 Should support packet capture for Ethernet and IEEE 802.11

interfaces

14 Should support data rates up to 300 Mbps with 802.11n MIMO

15 Should support either of wireless operation modes: client access,

local mesh, or packet capture

16 Should support self-healing, self-optimizing local mesh extending network availability to areas without an Ethernet infrastructure

17 Must include dual band antennas to support both the 2.4GHz and

5GHz operations simultaneously from single antenna

18 Access Points must support signal rejection for 3G/LTE/WiMAX in co-

Located environment.

19 Should support both centrally controlled mode (configured and

updated via wireless controller) and autonomous mode (without controller) which is software selectable

20 Should support L2 and L3 controller discovery

21 Should be able to support PoE, DC powering option

22 Should be able to support Bandselect

23 Should be able to support Mesh functionality

INDOOR ACCESS UNIT


1 Access Points proposed must include radios for 2.4 GHz and 5

GHz with 802.11ac Wave 2.

2 An access point must include a standard OEM provided Mounting

brackets for mounting on Celing or Roof top.

3 Access Point shall support Console port that uses Standard Port

(RJ-45) type connection

4 Access point must have an two ethernet port for Link aggregation

5 PoE Injector required for powering up access point must be

provided along with the Access point

6 Access point should have serial/console port

7 Must have atleast 3 dBi Antenna gain on each radios



8 Must support 4x4:4 spatial streams for both 802.11ac and

802.11n client

9 Access point must support a minimum of 1.9 Gbps user

throughput including both the radios

10 Must support minimum of 22dbm of transmit power in both 2.4Ghz and 5Ghz radios. And should follow the WPC norms.

11 Must support AP enforced load-balance between 2.4Ghz and

5Ghz band.

12 Must incorporate radio resource management for power,

channel, coverage hole detection and performance optimization

13 Must have -100 dB or better Receiver Sensitivity.

14 Must support Proactive Key Caching and/or other methods for

Fast Secure Roaming.

15 Must support Management Frame Protection.

16 Should support locally-significant certificates on the APs using a

Public Key Infrastructure (PKI).

17 Access Points must support Hardware-based encrypted user data and management traffic between controller and Access point for

better security.

18 Mesh support should support QoS for voice over wireless.

19 Must be plenum-rated (UL2043).

20 Must support 16 WLANs per AP for SSID deployment flexibility.

21 Must continue serving clients when WAN link to controller is back

up again, should not reboot before joining

22 When operated in remote AP mode, the AP must not disconnect any clients when the connection to the controller fails or in the

case the failed connection has been restored again.

23 Must support telnet and/or SSH login to APs directly for

troubleshooting flexibility.

24 Must support Power over Ethernet, local power(DC Power), and

power injectors.

25 Must support Reliable Multicast to Unicast conversion to

maintain video quality at AP level

26 Must support QoS and Video Call Admission Control capabilities.

27 Access Point should support 802.11 DFS

CONTROLLER UNIT


1 Must be compliant with IEEE CAPWAPor equivalent for

controller-based WLANs.

2 Must have atleast 2 x 10 Gigabit Ethernet interface and

populated with 2 nos. of 10G short range optics



3 Should support both centralized as well as distributed traffic forwarding architecture with L3 roaming support from day 1.

Should have IPv6 ready from day one.

4 Controller should have hot-swappable redundant power

supplies.

5 Controller should support Solid State Drive (SSD) based storage

6 Controller should be capable of supporting both 1G and 10 G

SPFs on same Network I/O ports

7 Controller should support minimum 20,000 users per chassis

8

WLAN Controller should support minimum of 1200 Access points in a single chassis. Proposed controller should support 1+1/N+1 redundancy from day one. Day one licenses to be populated are

530 nos.

9 Shall support WIPS, and spectral analysis from day 1.

10 Should be rack-mountable. Required accessories for rack

mounting to be provided.

11 WLC should support AC and DC powering options

12 WLC should support AP License Migration from one WLC to

another

13 Should support minimum 4000 VLANs

14 WLC should support L2 and L3 roaming for IPv4 and IPv6 clients

15 WLC should support guest-access functionality for IPv6 clients.

16 Should support IEEE 802.1p priority tag.

17 Should ensure WLAN reliability by proactively determining and

adjusting to changing RF conditions.

18 Should provide real-time radio power adjustments based on

changing environmental conditions and signal coverage adjustments.

19 Should support automatic radio channel adjustments for intelligent channel switching and real-time interference

detection.

20 Should support client load balancing to balance the number of

clients across multiple APs to optimize AP and client throughput.

21 Should support policy based forwarding to classify data traffic

based on ACLs

22 Should support minimum 500 WLANs

23 Should support dynamic VLAN assignment

24 To deliver optimal bandwidth usage, reliable multicast must use

single session between AP and Wireless Controller.

25 Should able to do dynamic channel bonding based on

interference detected on particular channel.

26 Must support coverage hole detection and correction that can

be adjusted on a per WLAN basis.

27 Must support RF Management with 40 MHz and 80 Mhz



channels with 802.11n & 802.11ac

28 Should provide visibility to Network airtime in order to set the

airtime policy enforcement

29 Must be able to restrict the number of logins per user.

30 Should support web-based authentication to provide a browser-based environment to authenticate clients that do not support

the IEEE 802.1X supplicant.

31 Should support port-based and SSID-based IEEE 802.1X

authentication.

32 Must support dynamic Airtime allocation on per WLAN, per AP,

Per AP group basis.

33 Should support MAC authentication to provide simple

authentication based on a user's MAC address.

34 The controller failover shall not trigger client de-authentication

35 WLC Should support Rogue AP detection, clasification and

standard WIPS signatures.

36 The controller shall be able to detect employee device

connection to Rogue Access Point and contain it automactically

37 WLC should be able to exclude clients based on

excessive/multiple authentication failure.

38 Shall support AES or TKIP encryption to secure the data integrity

of wireless traffic

39 Should support AP location-based user access to control the

locations where a wireless user can access the network

40 Should support Public Key Infrastructure (PKI) to control access

41 Must be able to set a maximum per-user bandwidth limit on a

per-SSID basis.

42 Should support SNMPv3, SSHv2 and SSL for secure management.

43 Should support encrypted mechanisum to securely

upload/download software image to and from Wireless controller.

44 Should support AP Plug and Play (PnP) deployment with zero-

configuration capability

45 Should support AP grouping to enable administrator to easily apply AP-based or radio-based configurations to all the APs in

the same group

46 Should support selective firmware upgrade APs, typically to a

group of APs minimize the impact of up-gradation

47 Should have a suitable serial console port.

48 The contorller shall support new application signatures without

upgrading controller software

49 Should have Voice and Video Call Admission and Stream

prioritization for preferential QOS



B OEM Support-8*5*NBD

1 Support: 5 years

2 OEM should be leader in latest Gartner’s Magic Quadrant for

wired & wireless LAN access

3 All the appliances or devices must be supplied with 19" rack

mount kit from day one

ACCESS SWITCH

SN Technical Specifications Compliance(Y/N) Remarks

A Hardware

1

Switch must have atleast 24 nos. of multispeed 10/100/1000 Ethernet Copper interfaces and 4 nos. of 1GE SFP based

uplink dedicated ports. Each of the switch must be populated with 2 nos. of 1G optics

2 Switch must support 8000 or more MAC Addresses

3 Switch should support Switching capacity of 88 Gbps

4 Switch must have capability to support for maximum active

1023 vlans

B Features

1 Switch should support STP-Spanning tree protocol (802.1D,

802.1W and 802.1S)

2

Switch should support Dynamic Host Configuration Protocol (DHCP) autoconfiguration of multiple switches

through a boot server eases switch deployment.

3 Switch should support Auto-Negotiation on all ports

automatically.

4 Switch should support Dynamic Trunking Protocol (DTP).

5 Switch should support LACP for port bundling

6

Switch should support Automatic Media-Dependent Interface Crossover. (MDIX) automatically adjusts transmit

and receive pairs if an incorrect cable type (crossover or straight-through) is installed.

7

Switch must support Unidirectional Link Detection Protocol (UDLD), Aggressive UDLD, BPDU guard and root guard

features or equivalent

8

Switch should support Local Proxy Address Resolution Protocol (ARP) works in conjunction with Private VLAN

Edge to minimize broadcasts and maximize available bandwidth.

9

Switch should support Internet Group Management Protocol (IGMP) Snooping for IPv4 and IPv6. It should

support multicast IGMP V1, V2 and V3 support



10

Switch should support Multicast VLAN Registration (MVR) and Multidomain authentication to allow IP phone and PC to authenticate on the same switch port while placing them on

appropriate voice and data vlan

11 Switch should support Per-port Broadcast, Multicast, and

Unicast Storm Control

12 Switch should support dynamic VLANs and dynamic trunk

configuration across all switches.

13

Switch must support Local and Remote Switch Port Analyzer (RSPAN). Also it must support feature such as

Netflow/SFLow/ Jflow or equivalent from day one

14 Switch should support Layer 2 Traceroute for ease of

troubleshooting

15 Switch should support Trivial File Transfer Protocol (TFTP).

16 Switch should support Network Timing Protocol (NTP),

SNMPv1, v2 and V3 and MAC address notification

17

Switch must be Energy Efficient Ethernet or equivalent compliant. Details of Green Initiative and compliance RFC

and NDPP certified

18 Switch should have support for optional internal or external

redudant power supply

C Security & QOS

1

Switch must support RADIUS change of auhorization feature which provides meachnism to change the attributes

of an authetication, authorization and accounting (AAA) after it is authenticated

2 RADIUS Change of Authorization (CoA) for Network

Admission Control based on RFC standards from day one

3 Switch should support for Port Security.

4 Switch should support for DHCP server, DHCP relay and

DHCP Snooping.

5

Switch should support for Dynamic ARP Inspection (DAI) to ensure user integrity by preventing malicious users from

exploiting the insecure nature of the ARP protocol.

6 Switch should support IP source guard.

7

Switch should support Open mode, for user friendly environment for 802.1X operations covering following:- 802.1X with VLAN assignment, Guest Vlan, Guest Vlan

enhancements, Auth-Fail Vlan, Auth fail open, MAC-Auth-Bypass, MAC-Auth-Bypass for voice vlan, with ACLs, with

port security and 802.1X accounting from day one



8

Switch must support for QOS trusted boundary, upto 8 egress queues per port and strict priority queueing, 802.1p class of service (CoS) and Differentiated Services Code Point (DSCP) classification, with marking and reclassification on a per-packet basis by source and destination IP address, MAC

address, or Layer 4 TCP/UDP port number.

9 Switch must support for access control list for IPv6 and IPv4

for security and QOS ACE

10 Switch must support Cross-stack QoS to allow QoS to be

configured across the entire stack

D Stacking

1 The switch must support dedicated stacking ports/modules

from day one excluding access or uplink dedicated ports

2

Stacking should enable all the switches to function as a single unit with single IP address management for the group of switches, single configuration, Simplified switch upgrade and automatic upgrade when the master switch receives a

new software version

3 The Stacking module should be hot-swappable

4 Stacking should support atleast 8 nos. of Switches

5 Stacking must support 80 Gbps of throughput atleast

6

The Switch Stack Architecture should be Plug & Play for attaching or removing any switch from the stack without any

downtime.

E Standards of IEEE supported by Switches

1 IEEE 802.1D Spanning Tree Protocol

2 IEEE 802.1p CoS Prioritization

3 IEEE 802.1Q VLAN

4 IEEE 802.1s

5 IEEE 802.1w

6 IEEE 802.1x

7 IEEE 802.1AB (LLDP)

8 IEEE 802.3ad

9 IEEE 802.3at & IEEE 802.3af

10 IEEE 802.3ah (100BASE-X single/multimode fiber only)

11 IEEE 802.3x full duplex on 10BASE-T, 100BASE-TX, and

1000BASE-T ports

12 IEEE 802.3 10BASE-T

13 IEEE 802.3u 100BASE-TX

14 IEEE 802.3ab 1000BASE-T

15 IEEE 802.3z 1000BASE-X

16 IEEE 802.3az EEE



F Standards of RFC supported by Switches

1 RFC 768: UDP

2 RFC 783: TFTP

3 RFC 791: IP

4 RFC 792: ICMP

5 RFC 793: TCP

6 RFC 826: ARP

7 RFC 854: Telnet

8 RFC 951: Bootstrap Protocol

9 RFC 1542: BOOTP Extensions

10 RFC 959: FTP

11 RFC 1112: IP Multicast and IGMP

12 RFC 1157: SNMPv1

13 RFC 1166: IP Addresses

14 RFC 1256: ICMP Router Discovery

15 RFC 1305: NTP

16 RFC 1492: TACACS+

17 RFC 1493: Bridge MIB


19 RFC 1643: Ethernet Interface MIB

20 RFC 1757: RMON

21 RFC 1901 - SNMP v2C

22 RFC 1902-1907 - SNMP v2

23 RFC 1981 - Maximum Transmission Unit (MTU) Path

Discovery IPv6

24 RFC 2068 - HTTP

25 RFC 2131 - DHCP

26 RFC 2138 - RADIUS

28 RFC 2233 - IF MIB v3

29 RFC 2373 - IPv6 Aggregatable Addrs

30 RFC 2460 - IPv6

31 RFC 2461 - IPv6 Neighbor Discovery

32 RFC 2462 - IPv6 Autoconfiguration

33 RFC 2463 - ICMP IPv6

34 RFC 2474 - Differentiated Services (DiffServ) Precedence

35 RFC 2597 - Assured Forwarding

36 RFC 2598 - Expedited Forwarding

37 RFC 2571 - SNMP Management

38 RFC 3046 - DHCP Relay Agent Information Option

39 RFC 3376 - IGMP v3

40 RFC 3580 - 802.1X RADIUS



G OEM Support-8*5*NBD

1 Support: 5 years

2 OEM should be leader in latest Gartner’s Magic Quadrant for wired

& wireless LAN access

3 All the appliances or devices must be supplied with 19" rack

mount kit from day one

DISTRIBUTION SWITCH

SN Technical Specifications Compliance(Y/N)

A Hardware

1 Switch must have 12 nos. of 1 GE SFP based interfaces and 2 nos. of 10 GE

SFP+ based uplink dedicated ports populated with 8 nos. of long range optics and 2 nos. of long range 10G optics respectively

3 Switch must support 32000 or more MAC Addresses and 24000 IPv4 routes

4 Switch should support switching capacity of 68 Gbps

5 Switch must have capability to support for maximum active 1023 vlans

B Layer 3 Features

1 The switch should support routing protocols such OSPF, BGPv4, IS-ISv4.

2 The Switch should support IPv6 Routing capable protocols such as OSPFv3 in

hardware.

3 The Switch should support Policy Based Routing (PBR)

4 The Switch should support IP Multicast and PIM, PIM Sparse Mode, PIM

Dense Mode, PIM Sparse-dense Mode & Source-Specific Multicast

5 The switch should support basic IP Unicast routing protocols (static, RIPv1 &

RIPv2) should be supported.

6 The switch should support IPv6 & IPv4 Policy Based Routing (PBR)

C Layer 2 Features

1

The Switch should be able to discover (on both IPv4 & IPv6 Network) the neighboring device giving the details about the platform, IP Address, Link

connected through etc, thus helping in troubleshooting connectivity problems..

2 The switch should support Detection of Unidirectional Links (in case of fiber

cut) and to disable them to avoid problems such as spanning-tree loops.

3 The switch should support centralized VLAN Management, VLANs created

on the core switch should be propogated automatically.

4 The switch should support 802.1d, 802.1s, 802.1w Spanning-Tree &

itsEnhancement for fast convergence.

5 The switch should support 802.1q VLAN encapsulation.

6

The switch should support 802.3ad (LACP) to combine multiple network links for increasing throughput and providing redundancy.



D Security & QOS

1 The switch should have Port security to secure the access to an access or

trunk port based on MAC address to limit the number of learned MAC addresses to deny MAC address flooding.

2 The switch should support DHCP snooping to prevent malicious users from

spoofing a DHCP server and sending out roughe addresses.

3 The switch should support Dynamic ARP inspection (DAI) to ensure user

integrity by preventing malicious users from exploiting the insecure nature of ARP.

4 The switch should support IP source guard to prevent a malicious user from spoofing or taking over another user’s IP address by creating a binding table

between the client’s IP and MAC address, port, and VLAN.

5

The switch should support Unicast Reverse Path Forwarding (RPF) feature to mitigate problems caused by the introduction of malformed or forged

(spoofed) IP source addresses into a network by discarding IP packets that lack a verifiable IP source address.

6 The switch should support Bidirectional data support on the SPAN port to

allow the intrusion detection system (IDS) to take action when an intruder is detected.

7 The switch should support flexible & multiple authentication mechanism,

including 802.1X, MAC authentication bypass, and web authentication using a single, consistent configuration.

8 The switch shoud support RADIUS change of authorization and

downloadable Access List for comprehensive policy management capabilities.

9

The switch should support Private VLANs to restrict traffic between hosts in a common segment by segregating traffic at Layer 2, turning a broadcast

segment into a nonbroadcast multiaccess like segment to provide security & isolation between switch ports, which helps ensure that users cannot snoop

on other users’ traffic.

10 The switch should support Multidomain authentication to allow an IP phone

and a PC to authenticate on the same switch port while placing them on appropriate voice and data VLAN.

11 The switch should support MAC address notification to allow administrators

to be notified of users added to or removed from the network.

12 The switch should support IGMP filtering to provide multicast authentication

by filtering out nonsubscribers and limits the number of concurrent multicast streams available per port.

13 The switch should support VLAN ACLs on all VLANs prevent unauthorized

data flows from being bridged within VLANs.

14 The switch should support IPv6 ACLs that can be applied to filter IPv6 traffic.

15 The switch should support Port-based ACLs for Layer 2 interfaces to allow

security policies to be applied on individual switch ports.



16

The switch should support Secure Shell (SSH) Protocol, Kerberos, and Simple Network Management Protocol Version 3 (SNMPv3) to provide network

security by encrypting administrator traffic during Telnet and SNMP sessions.

17 The switch should support TACACS and RADIUS authentication to facilitate

centralized control of the switch and restricts unauthorized users from altering the configuration.

18 The switch should support Multilevel security on console access to prevent

unauthorized users from altering the switch configuration.

19 The switch should support Bridge protocol data unit (BPDU) Guard to shut down Spanning Tree PortFast-enabled interfaces when BPDUs are received

to avoid accidental topology loops.

20 The switch should support Spanning Tree Root Guard (STRG) to prevent edge devices not in the network administrator’s control from becoming

Spanning Tree Protocol root nodes.

21 The switch should support Wireless end-to-end CAPWAP-compliant DTLS

encryption to make sure of encryption between access points and controllers across remote WAN/LAN links.

22 The Switch should support IPv6 RA Guard, DHCPv6 guard, IPv6 Snooping to

prevent any Man-in-middle attack.

23 The Switch should support Dynamic VLAN, Downloadable ACLs, Multi-Auth

VLAN Assignment, MAC Based Filtering & Web Authentication security mechanism.

24 The Switch should support Advanced Modular Wired QoS Policies

25 The Switch should be capable of Queuing, Policing, Shaping and marking

Wired and Wireless Traffic based on Class of Service (CoS) or DSCP.

26 The switch should support IP SLA feature set to verify services guarantee

based on business critical IP Applications

27 The switch should support Auto QoS for certain device types and enable

egress queue configurations.

28

The switch should support 802.1p CoS and DSCP Field classification using marking and reclassification on a per-packet basis by source and destination

IP address, MAC address, or Layer 4 Transmission Control Protocol/User Datagram Protocol (TCP/UDP) port number.

29

The switch should support Shaped round robin (SRR) scheduling to ensure differential prioritization of packet flows by intelligently servicing the ingress queues and egress queues. Weighted tail drop (WTD) to provide congestion avoidance at the ingress and egress queues before a disruption occurs. Strict

priority queuing to ensure that the highest priority packets are serviced ahead of all other traffic.

30

The Switch should support Rate limiting based on source and destination IP address, source and destination MAC address, Layer 4 TCP/UDP information,

or any combination of these fields, using QoS ACLs (IP ACLs or MAC ACLs), class maps, and policy maps.



31 The Switch should support Eight egress queues per port for wired traffic and

four egress queues for wireless to enable differentiated management of different traffic types across the stack for wired traffic.

32 The Switch must support sflow/Jflow/netflow or equivalent from day one by

giving complete visibility on flow of traffic such as top talkers, top destinations and top protocols etc.

33 The Switch must be capable of monitoring network traffic on Physical and

VLAN interfaces

E Stacking

1 The switch must support dedicated stacking ports/modules from day one

excluding access or uplink dedicated ports

2

Stacking should enable all the switches to function as a single unit with single IP address management for the group of switches, single

configuration, Simplified switch upgrade and automatic upgrade when the master switch receives a new software version

4 The Stacking module should be hot-swappable

5 Stacking should support atleast 8 nos. of Switches

6 Stacking must support 480 Gbps of throughput atleast

7 The Switch stack should be based on Distributed forwarding Architecture,

where in each stack member forwards its own information on network.

8 The Switch Stack Architecture should be Plug & Play for attaching or

removing any switch from the stack without any downtime.

F Standards of IEEE supported by Switches

1 IEEE 802.1as

2 IEEE 802.1s

3 IEEE 802.1w

4 IEEE 802.11

5 IEEE 802.1x

6 IEEE 802.1x-Rev

7 IEEE 802.3ad

8 IEEE 802.3af

9 IEEE 802.3at

10 IEEE 802.3bz

11 IEEE 802.3x full duplex on 10BASE-T, 100BASE-TX, and 1000BASE-T ports

12 IEEE 802.1D Spanning Tree Protocol

13 IEEE 802.1p CoS prioritization

14 IEEE 802.1Qat Stream Reservation Protocol

15 IEEE 802.1Qav

16 IEEE 802.1Q VLAN

17 IEEE 802.3 10BASE-T

18 IEEE 802.3u 100BASE-TX

19 IEEE 802.3ab 1000BASE-T



20 IEEE 802.3z 1000BASE-X

G Standards of RFC supported by Switches

1 RFC 768: UDP

2 RFC 783: TFTP

3 RFC 791: IP

4 RFC 792: ICMP

5 RFC 793: TCP

6 RFC 826: ARP

7 RFC 854: Telnet


9 RFC 1542: BOOTP Extensions

10 RFC 959: FTP

11 RFC 1112: IP Multicast and IGMP

12 RFC 1157: SNMPv1

13 RFC 1166: IP Addresses

14 RFC 1256: ICMP Router Discovery

15 RFC 1305: NTP

16 RFC 1492: TACACS+

17 RFC 1493: Bridge MIB


19 RFC 1643: Ethernet Interface MIB

20 RFC 1757: RMON

21 RFC 1901 - SNMP v2C

22 RFC 1902-1907 - SNMP v2

23 RFC 1981 - Maximum Transmission Unit (MTU) Path Discovery IPv6

24 RFC 2068 - HTTP

25 RFC 2131 - DHCP

26 RFC 2138 - RADIUS

28 RFC 2233 - IF MIB v3

29 RFC 2373 - IPv6 Aggregatable Addrs

30 RFC 2460 - IPv6

31 RFC 2461 - IPv6 Neighbor Discovery

32 RFC 2462 - IPv6 Autoconfiguration

33 RFC 2463 - ICMP IPv6

34 RFC 2474 - Differentiated Services (DiffServ) Precedence

35 RFC 2597 - Assured Forwarding

36 RFC 2598 - Expedited Forwarding

37 RFC 2571 - SNMP Management

38 RFC 3046 - DHCP Relay Agent Information Option

39 RFC 3376 - IGMP v3

40 RFC 3580 - 802.1X RADIUS



H OEM Support-8*5*NBD

1 Support: 5 years

2 OEM should be leader in latest Gartner’s Magic Quadrant for wired &

wireless LAN access

3 All the appliances or devices must be supplied with 19" rack mount kit from

day one

CAT-6 CABLES SPECIFICATIONS:

Sr No. Specification COMPLAINCE (Yes/No)

1.1

Information Outlet ,CAT6 RJ45, Unshielded

Non -PCB based, Unshielded Twisted Pair, Category 6 TIA /EIA 568-C.2 and ISO/IEC 11801

Suitable for 10GBase-T applications in acc. with IEEE 802.3an up to 500 MHz and 55 m.

Compatible with RJ standard plugs (RJ11, RJ12, RJ45), PCB-free and tool-free Easy-Lock connection of installation cables AWG 24 – 22 (0.5 mm – 0.65 mm) and flexible cables AWG 26/7 – AWG 22/7.

1000 mating cycles


Should have support bar to retain the bend radius, maintain the untwisting of pair as standards

Bidder should have a mechanism to maintain the quality of the termination ir-respective of the skill level of the termination staff.

polycarbonate, 94V-0 rated

Halogen free material

contacts plated with 1.27 mm [.000050] thick gold in localized area, single lead frame

(a) UL Listed / CSA Approved

(b) 3P/Delta verified to TIA / EIA Cat 6

Attenuation, NEXT, PS NEXT, FEXT and Return Loss

ROHS Compliant

1.2

24 Port CAT6 UnShielded Jack Panel

24/48-port, Modular, Non-PCB based, Unshielded Twisted Pair, Category 6, , TIA / EIA 568-C.2 and ISO/IEC 11801

1U 24

Individually replaceable CAT-6 Jacks

Front of each module shall be capable of accepting labels

Labels on each of 24-ports (to be included in supply

1000 mating cycles


Should have support bar to retain the bend radius, maintain the untwisting of pair as standards

Bidder should have a mechanism to maintain the quality of the termination ir-respective of the skill level of the termination staff.



Sub-rack made of sheet steel (DC01A) 1.5 mm, color blue chromatized, screen made of plastic (ABS), halogen-free, color medium gray (NCS 2502-B)

Polycarbonate, 94V-0 rated

contacts plated with 1.27 mm [.000050] thick gold in localized area, single lead frame

UL listed / 3P/Delta Verified

TIA / EIA 568 A and B;

ROHS Compliant

1.3

Workstation/ Equipment end CAT 6 Patch Cords

Unshielded Twisted Pair, Category 6, TIA / EIA 568-B.2 & ISO/IEC 11801

26 AWG 7 / 32, stranded copper conductors 100 Ohm, IDC technology

1,2,3,5,10 mtrs

Fixed slim boot

Lockable plug-out protection, can be added at a later date (tool-free) onto the strain-relief sleeve of the RJ45 patch cords, can only be released with the matching key.

Locks the patch cord in all RJ45 jacks (also suitable for the compact back-plane design of switches).

Flame Retardant Polyethylene

ROHS Compliant

1.4

Face plate 2 Port

Material: PC + ABS

Standardisation: Halogen-free in accordance with DIN/VDE 0472/815

Suitable for RJ45 connection modules, connection module ISDN 2xRJ45 and

fiberoptic connectors with support plates . Each Packing should contain one Balnk Insert

1.5

RJ45 Connector IP20, 4P, TIA 568-B (AWG26-23)

Field-terminated RJ45 plug connector, shielded and unshielded, Cat.6 8-pole, terminated in IDC technology, suitable for solid or stranded wires, 2- to 8-wire conductors of diameter AWG 26 to AWG 23 (AWG 26/7 - 23/7), housing IP20, for cable diameters of 4.5 mm to 8.0 mm, coding in acc. with TIA 568-B.

RJ 45 Connector (Specially designed for tool less connection for CAT6 UTP, CAT 6A and SFTP / OUTDOOR CAT 6 cabling system,can be usable multiple times ) required for both end connectivity to take care for Data connectivity as well as power for the cameras , The FM connector shall be used for earth connectivity at both end.

Features:

Protection class: IP20 acc. to IEC 60529

1.6

12/24 core Central loose tube 50 micron MM OM4 cable

The indoor/outdoor cable for applications in harsh conditions



It contains a central gel-filled loose tube of a diameter of 2.8 mm for 2 – 16 fibers or 3.5 mm for 18 - 24 fibers

The outer sheath is made of a 0.155 mm ECCS tape armor plus a 1.5 mm PE sheath

Tensile strength

Crush resistance

Fiber: multimode (MM) G50

Standardisation : ISO/IEC 11801:2002; IEC 60794-1-2 E1; IEC 60794-1-2 E11; IEC 60794-1-2 E3; IEC 60794-1-2 F1; IEC60794-1- E4; IEC 60794-1-2 E7; IEC 60794-1-2 E10; ITU Recommendation G.651

Testing methods are in accordance with the following standards: IEC 60793-1-XX: 2002; EN 60793-1-XX: 2002

· Core: The core is germanium doped, type DLPC9

· Coating : The fiber coating is dual layer UV curable acrylate.

· Cable jacket characteristics :

· Cable jacket characteristics:

· Tube/Wire Type:

Dimensional and mechanical properties

Property

Cladding diameter (μm)

Cladding non-circularity (%)

Core non-circularity (%)

Core-cladding concentricity error (μm)

Primary coating diameter - uncoloured (μm)

Primary coating diameter - coloured (μm)

Primary coating non-circularity (%)

Primary coating-cladding concentricity error (μm)

Proof stress level (GPa)

Typical average strip force (N)

Strip force (peak) (N)

Optical properties

Attenuation (of cable with fibres): At 850nm: ≤ 3 dB/km, At 1300 nm: ≤ 1 dB/km

Bandwith (OFL): At 850nm: ≥ 3500 MHz●km, At 1300 nm: ≥ 500MHz●km

Fibre should be bend insensitive (G.657A)

In homogeneity of OTDR trace for any two 1000 metre fibre lengths Max.: 0.1 dB/km Group index of refraction: At 850nm: 1.482 & At 1300nm: 1.477

1.7

Pigtail LC PC, beige, 50 micron,grade OM4, 1.5 m

Pigtail with semi-tight buffer PA/PBT, Ø 0.9 mm, orange, multimode 50 µm, length 1.5 m

Fitted with one lC connector in acc. with IEC 61754-4.

Zirconia (ceramic) ferrule with a PC polished endface geometry, connector qualified in acc. with IEC 61753-1 for category U (uncontrolled environment).



Beige connector housing (multimode), material PBT / UL 94 V-0, black strain relief, material TPE / UL 94 V-0 and plastic dust cover.




– Return loss (RL) grade 4: ≥ 26 dB (typical ≥ 35 dB)



– Pull-out force fiber pigtail: ≥ 5 N

1.8

LC-LC Duplex Multimode 50 micron patch cord

Patch cord with LSZH jacket, F8 2.0x4.1 mm, beige, multimode G50 50 µm (OM4)

Fitted with one LC-Duplex PC and one LC-Duplex PC connector – Connector color: biege; LC Duplex connector should be lockable

Mounted one side with LC-Duplex connectors in acc. with IEC 61754-20. Zirconia (ceramic) ferrule with a PC polished endface geometry, connector qualified in acc. with IEC 61753-1 for category U (uncontrolled environment). beige connector housing (OM4), biege duplex clip, material PEI / UL 94 V-0, blue strain relief and white plastic dust cover.

Mounted one side with LC-Duplex connectors in acc. with IEC 61754-4. Zirconia (ceramic) ferrule with a PC polished endface geometry, connectors qualified in acc. with IEC 61753-1 for category U (uncontrolled environment). beige connector housing (OM4), material PBT / UL 94 V-0, black duplex clip, blue strain relief, material TPE / UL 94 V-0 and plastic dust cover




– Return loss (RL) grade 4: ≥ 26 dB



– Pull-out force patch cord: ≥ 100 N (per connector)

1.9

Adapter LC-Duplex PC, beige, OM4

LC-Duplex adapter multimode in acc. with IEC 61754-4.

Adapter qualified in acc. with IEC 61753-1 for category U (uncontrolled environment).

Optical specifications:

– Delta insertion loss: ≤ 0.3 dB, testing method acc. to IEC 61300-3-4


– Mating cycles: min. 500

– Pull-out force: min. 70 N (per connector)

2.0 Fiber splice Shelf(LIU) -12/24 LC Duplex



Splicing and patching box, mounting depth 230 mm, serves as storage area for the loose tube working reserve,

Including splice trays and fastening material

Easy slidable to access the termination for maintenance

Colour: NCS 2502-B (median grey)

Dimensions: 482.6 (19") x 44 (1U) x 230 mm (W x H x D)

Material: powder-coated sheet steel

2.1

Cat6 UTP Armoured Outdoor Cable, Jelly filled ECCS

Tape

Enhanced performance cable for transmission of high speed data, digital and analogue voice and video (RGB) signals on LANs. Supports Gigabit Ethernet (1000 baseT) standard. Operates at bandwidth of 250 MHz.

Higher Mechanical Properties with Tape armoring Cable suitable for Outdoor application

Conductor : 23 AWG Solid bare Copper

Insulation : High Density Polyethylene

Pairs : 2 Insulated conductors twisted together

Water Barrier : Jelly filled

Inner Sheath : PVC, Thickness – Nom 0.8 mm

Armour : ECCS Tape (Thickness > 0.125 mm)

Outer Jacket : PE

Thickness – 1.2 mm Nominal

Cable Diameter: 10.0 mm nominal

Printing : Each meter printed with

PAIR NO COLOUR

1-2 White-Orange Stripe and Orange

3-6 White-Green Stripe and Green

4-5 White-Blue Stripe and Blue

7-8 White-Brown Stripe and Brown

MECHANICAL PROPERTIES

Bending Radius : < 12 x Cable Diameter

Pulling Force : 11.5Kgs

Temperature Range : -20° to +70°C

2.2

Installation Cable, U/UTP, 4P, Cat.6, up to 450 MHz

4 Pair Cable, 23 AWG Copper with integral cross -member pair separator for uniform characteristic impedance.

Standardisation ISO/IEC 11801 2nd Ed.; IEC 61156-5 2nd Ed.; EN 50173-1; EN 50288-6-1; EIA/TIA 568B.2.1

Cable overall diameter :Ø 6.3 mm.

Cable jacket characteristics: flame-retardant

Should have tensile strength of 100N.

The cable should have 100ohm impedance and data transmission frequencies up to 450MHz.

It should be certified by independent test labs like 3P/Delta to meet Cat -6 Standards.



The cable should be supplied in 500m drum

Mechanical Test

Ultimate Breaking Strength: >400 N (90 lbf)

Minimum Bend Radius: ≥35mm without load, ≥55mm with load

Electrical Test

DC Resistance : ≤14.5Ω/100 m

DC Resistance Unbalance ≤2%

Mutual Capacitance : 4.4pF/100m max.

Capacitance Unbalance : ≤150pF/100m max.

Propagation Velocity : 67%

TOTAL Wi-Fi BOQ

SL. No.

Item Description UOM Qty Make Model

1

L3 Switch 24 Port 10G IP Base with 24 Nos SFP 10 G Populeted

No 2

2

12 Port Switch L3 with 2 Nos 10 G SFP and 1 G populated

Nos 12

3

L2 Managed 24 Port with 4 SFP with 1 G Module 2 Nos populated

Nos 35

4 Router No 1

5 Network Access Control No 1

6 Link Load Balancer with Five years support No 1

7

UTM Fire wall with three years subscription 24X7 support. With Five Years

1

8

Redundant WLAN Controller with 4 GigE ports and 530 AP management license from day one.

Nos 2

9

Omni, outdoor access point, 802.11ac 2x2:2 , dual band concurrent, one ethernet port, PoE input, includes mounting bracket.

Nos 37

10

Dual-band 802.11abgn/ac (802.11ac Wave 2), Wireless Access Point, 2x2:2 streams, MU-MIMO, dual ports, 802.3af PoE support.

Nos 500

11 Cat 6 UTP Cable (305 Mtrs / Box ) Box 60

12 Outdoor Cat 6 Cable Box 5

13 Information Outlet ,CAT6 RJ45, Unshielded Nos. 531 14 24 Port CAT6 UnShielded Jack Panel Loaded Nos. 28

15 Workstation/ Equipment end CAT 6 Patch Cords 1Mtrs Nos. 500

16 Workstation/ Equipment end CAT 6 Patch Cords 2Mtrs Nos. 500

17 Face Palate Single port Nos. 500 18 12 core Central loose tube 50 micron MM OM4 cable Mtrs 6000 19 12/24 Port LIU Nos. 50 20 Pigtail LC PC, beige, 50 micron,grade OM4, 1.5 m Nos. 600 21 LC-LC Duplex Multimode 50 micron patch cord Nos. 50 22 Adapter LC-Duplex PC, beige, OM4 Nos. 50 23 Fiber splice Shelf(LIU) -12 LC Duplex Nos. 50



24 OFC Module SPP 5100ZX 10G Nos. 50 25 OFC Module SPP 1G Nos. 20 26 12 U WallMount Rack with all acessories Nos. 24 27 6 U WallMount Rack with all acessories Nos 13 28 42 U Wall Mount Rack all acessories Nos. 1 29 HDPE Pipe 1" Mtrs 6000

Service

1 L3 Switch 24 Port Installation & Commissioning Charge Nos 2

2 12 Port Switch Installation & Commissioning Charge Nos 13 3 L2 Managed 24 Port Installation charge Nos 35 4 Router Installation & Commissioning Charge Nos 1 5 Link Load Balancer Installation Charge Nos 1

6 Wireless Controller Installation & Commissioning Charge Nos 2

7 Wireless AP Installation & Commissioning Charge Nos 530 8 Cat 6 UTP Cable laying charge through condute. Nos. 19200 9 I/O Installation and commissioning charge Nos. 500 10 Fluke Test Report for Cat 6 UTP Cable Nos. 500 11 Jack pannel Installation and Punching charge Nos. 28

12 Laying of OFC through HDPE Pipe including Digging, refilling of hard/soft soil and Road crossing. Mtrs 6000

13 Pigtail splicing Charge Nos. 600 14 LIU Installation Charges Nos. 50 15 OTDR Testing Report for OFC Nos. 600 16 L2 Engineers yearly charges ( For Five Years) Nos 2 17 L1 Engineers yearly charges ( For Five Years) Nos 5 18 25 Years site certification Lot 1 19 Project Management Charge Lot 1



ANNEXURE – 5.1.2 Bill of Material and Compliances

We confirm that we comply with all the specifications mentioned above & the terms & conditions mentioned in the RFP Document are acceptable to us. Dated this ....... day of ............................ 201 ______________________________________________________________ (Signature) (Name) (In the capacity of) Duly authorised to sign Bid for and on behalf of ______________________________________

ANNEXURE – 5.1.3 Undertaking of Authenticity

To: (Name and address of Procuring Office) Sub: Undertaking of Authenticity for WI-FI SYSTEM Supplies Ref: RFP No. SBI:ITS/KOL/2017-18/03 dated 30.06.2017 With reference to the equipment being quoted to you vide our Quotation No:___________ dated ___________, we hereby confirm that all the components /parts /assembly / software etc. used in the equipment to be supplied shall be original new components / parts / assembly / software only, from respective OEMs of the products and that no refurbished / duplicate / second hand components /parts/ assembly / software shall be supplied or shall be used. We also undertake to produce certificate from the Original Equipment Manufacturers (if required by you) in support of the above statement at the time of delivery / installation

2. We also confirm that in respect of licensed operating systems and other software utilities to be supplied, the same will be procured from authorized



sources and supplied with Authorised License Certificate (eg Product keys on Certification of Authenticity in case of Microsoft Windows Operating System)

3. In case of default and the Bank finds that the above conditions are not complied with, we agree to take back the equipment supplied and return the money paid by you, in full within seven days of intimation of the same by the Bank, without demur or any reference to a third party and without prejudice to any remedies the Bank may deem fit.

4. In case of default and we are unable to comply with above at the time of delivery or during installation, for the IT Hardware / Software already billed, we agree to take back the Desktops and Servers without demur, if already supplied and return the money if any paid to us by you in this regard.

5. We also take full responsibility of both parts & Service SLA as per the content even if there is any defect by our authorised Service Centre / Reseller / SI etc.

Dated this ....... day of ............................ 201 ______________________________________________________________ (Signature) (Name) (In the capacity of) Duly authorised to sign Bid for and on behalf of ______________________________________

ANNEXURE – 5.2.1

BID FORM (TECHNICAL BID) (to be included in Technical Bid Envelope)

Date:________________

To: The Assistant General Manager, ITS IT Services Department, State Bank of India, Local Head Office, Kolkata-1 Dear Sir, Ref: RFP No.SBI:ITS/KOL/2017-18/03 dated 30.06.2017 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ We have examined the RFP, the receipt of which is hereby duly acknowledged and subsequent pre-bid clarifications/ modifications / revisions, if any, furnished by the Bank and we offer to supply, Install, test, commission and maintain the equipments detailed in Annexure-5.1.1 and 5.1.2, as per the terms and conditions spelt out in the RFP. We shall participate and submit the commercial bid through



online auction to be conducted by the Bank’s authorized service provider, on the date advised to us. 2. While submitting this bid, we certify that:

The undersigned is authorized to sign on behalf of the VENDOR and the necessary support document delegating this authority is enclosed to this letter.

Indicative prices submitted by us have been arrived at without agreement with any other Bidder of this RFP for the purpose of restricting competition.

The indicative prices submitted by us have not been disclosed and will not be disclosed to any other Bidder responding to this RFP.

We have not induced or attempted to induce any other Bidder to submit or not to submit a bid for restricting competition.

The rate quoted in the indicative price bids for the MCU are as per the RFP and subsequent pre-bid clarifications/ modifications/ revisions furnished by the Bank, without any exception.

3. If our offer is accepted, we undertake to complete the formalities for supply, installation, testing and commissioning of the equipment within a period of 6 weeks from date of Purchase Order. 4. We agree to abide by the Bid and the rates quoted therein for the orders awarded by the Bank up to the period prescribed in the Bid, which shall remain binding upon us. 5. Until a formal contract is prepared and executed, this Bid, together with your written acceptance thereof and your notification of award, shall constitute a binding Contract between us. 6. We undertake that, in competing for (and, if the award is made to us, in executing) the above contract, we will strictly observe the laws against fraud and corruption in force in India namely “Prevention of Corruption Act 1988”. 7. We also certify that the information/ data/ particulars furnished in our bids are factually correct. We also accept that in the event of any information / data / particulars proving to be incorrect, the Bank will have the right to disqualify us from the bid. 8. We understand that you are not bound to accept the lowest or any Bid you may receive. Dated this ....... day of ............................ 201 ______________________________________________________________ (Signature) (Name) (In the capacity of)



Duly authorised to sign Bid for and on behalf of ______________________________________

ANEXURE – 5.2.2 INDICATIVE PRICE PROPOSAL

(to be included in Indicative Price Proposal Envelope) To: The Assistant General Manager, ITS IT Services Department, State Bank of India, Local Head Office, Kolkata-1 Dear Sir, Ref: RFP No.SBI:ITS/KOL/2017-17/03 dated 30.05.2017 Having examined the Bidding Documents, the receipt of which is hereby duly acknowledged, we, the undersigned, submit our Indicative Price Bid of Rs.______________ (Rupees ___________________________________) (Total Proposal amount in words and figures) for supply, installation, testing & commissioning of the equipments in conformity with the said Bidding documents

< indicative price proposal table as per specific requirements >

Dated this ....... day of ............................ 201 ______________________________________________________________ (Signature) (Name) (In the capacity of) Duly authorized to sign Bid for and on behalf of ______________________________________________________________



ANNEXURE – 5.2.3 Price Breakup Schedule

(To be submitted after Reverse Auction)

Total Equipment Cost with 5 year Warranty)

< price break-up table as per specific requirements >

Dated this ....... day of ............................ 201

______________________________________________________________

(Signature) (Name) (In the capacity of)

Duly authorized to sign Bid for and on behalf of

______________________________________________________________



ANNEXURE - 5.3

SLA Terms & Conditions SUPPLY, INSTALLATION, TESTING & COMMISSIONING

OF LAN AND OFC BACKBONE AT SBIM, RAJARHAT, KOLKATA

Eligibility Criteria for Bidders

The bidder should be ISO 9001:2008/2015 and ISO 27001 certified

company.

Bidder should have executed similar projects in last 5 financial years

(2012-13 to 2016-17 or till the date of submission of bid). At-least one

satisfactory work completion certificate from any client for similar project

The Bidder should have been in the business of Networks & IT

infrastructure implementation and integration related activities for at least

past 5 years. In case, any partner will carry out the activity on behalf of the

bidder, the partner should have been in the business of Networks & IT

infrastructure implementation and integration related activities for at least

past 5 years. The Bidder/Partner shall submit the declaration duly signed

and stamped by Bidder’s authorized signatory regarding these along with

the documentary proofs in the bid.

All offered products, software & components should support seamless

inter-operability among them. There should be no compatibility issue among

the supplied products, software & components. All offered products,

software & components should be as per IEEE/ITU standards. The bidder

should submit an undertaking to this effect.

All wireless equipment specifications are subject to Indian Government

guidelines and any frequency/transmission power/Antenna Gain shall be in

conformity with the Government rules & guidelines. The bidder should

submit an undertaking to this effect.

The bidder shall ensure that products/technologies/services offered are

not declared End of Life by the respective OEM and also ensure that the

product will not be declared End of Sale within next 1 year from the date of

bid submission and will not be declared End of Support within next 6 years

from the date of bid submission. An undertaking from the OEM in this

regard should be submitted with the bid documents.

The bidder should allocate dedicated/static Public IP address of IPv4 pool

not less than /28 and similar number of IPv6 pool.



ALL OTHER TERMS AND CONDITIONS FOR BIDDERS ELIGIBILITY TO BE

INCORPORATED AS PER BANK’S STANDARD GUIDELINES/RFP.

OEM for the Active Components

Sr. No

Criteria

1 OEM should be leader in latest Gartner’s Magic Quadrant for the Wired and Wireless LAN Access Infrastructure

2 Lan and Wlan should be from the same OEM to have single TAC for Active components

3 The OEM should have done at least 3 WLAN deployments with more than 200 Access Points

4 OEM should have presence in India at least from last 10 years and making no losses in Networking business in last 5 years.

5 OEM should not be ready for sale or under acquisition or acquired recently (as companies strategies/ roadmap will be impacted.)

6 The offered product part codes have to be General Availability Part codes and not custom built Part Code for SBI

7 There should be cross reference to the public website of the OEM with proposed wired and wireless devices capability

8

Feature Availability All the specified features/parameters/certifications must be available on the Technical Bid opening date. Features /parameters /certifications proposed to be available in near future / on roadmap shall not be considered.

9 All the Transceivers/Modules used to connect the Switches/controllers/ap must be from the same OEM/make of the switches only.

Services:

10 Bidder/ OEM should offer portal based services via partner which will provide valuable information related to the collected network devices.

11 This should be made available through the secure portal, accessible only by Log in ID with the appropriate entitlements OR provided by the Partner.

12

The secure web portal should assist in solving the following support challenges:

● Installed base management.

● Contract management.

● Proactive product alerts.

Scope of Work

The bidder should provide and maintain high speed uninterrupted wireless

Internet across the SBIM campus, except few areas/rooms, for a period of 5

years. The areas/rooms where access to Internet is not required is marked

at the building plans (Annexure – ABC). All other areas, including the open

spaces, should be covered with high speed wireless Internet.



The complete solution should be deployed on-premises.

The bidder will do site survey, design, supply, install, commission,

integrate and do the maintenance of Wi-Fi enabled Campus Network as per

Bank’s requirement. The bidder will ensure to install the supplied systems

and make it operational on the network and provide warranty/support for 5

years.

Bidder should mention building wise space/power/cooling requirement for

installation of hardware (mentioning the type of hardware), including the

required racks, which will be provided by the bidder.

The bidder should remain responsible for all hardware/software and links.

The bidder should conduct Site Survey to finalize the Network Diagram

and the Bill of Materials (BoM), subject to approval of the Bank.The bidder

will prepare the drawings, cable route plans and laying of cables, rack, node

and AP locations/placement, etc. in consultation with Bank. The bidder will

try & reuse the items already available at the location to the extent possible

subject to its functionality & feasibility without any adverse effect to the

existing utility. The bidder should submit simulation report / Wi-Fi survey

report including heat maps as per the survey conducted at site, at least 7

days before bid submission. Required changes/modification in

architecture/quantity should be made to meet Bank’s requirement.

The quoted products should be of latest versions.

The bidders should quote the products strictly as per the tendered

specifications giving models, make and exact specifications. All the

technical literature for the products offered by the bidder should be enclosed

in the bid. Incomplete quotations are liable to be rejected.

The bidders will have to arrange for all the testing equipment and tools

required for installation, testing, maintenance etc. at his own cost.

The infrastructure should scalable as per Bank’s requirement.

The offered solution/devices should support both IPv4 and IPv6.

The SBIM campus is designed to be smart campus. Therefore, the

solution should have asset-tracking capability. The bidder has to provide all

technical support for integration with Wi-Fi setup for smart campus

requirement.

The system should have capability to integrate with any other software for



graphical way finding.

The solution should have capability to restrict network access based on

devices. Bank may provide different rights/restrictions for the personal

devices and for the official devices. If the solution can be achieved using

different SSIDs, the solution should have the capability to restrict certain

devices to access specific SSID(s).

User should be created instantly (with separate User ID and password).

Facility for integration with Bank’s guest registration process should be

there so that users are created automatically once registered. Facility for

defining validity period for each user should be there. The users should be

deactivated automatically after the validity period. No user will be deleted

from the database (may required for any audit purpose).

The solution should have capability of self-service portal for guest

registration to access the Internet for a limited period (configurable).

The solution should capable to provide high speed uninterrupted internet

link to support 500 concurrent users which is scalable up to 800 concurrent

users in future. Multi devices (max 3) for single user will be allowed. There

will be no restriction in terms of total number of registered/active users.

The connectivity should be seamless even the user is moving from one AP

area to other AP area.

The system will be strong/robust enough to prevent any unauthorised

access. The bidder has to ensure that the Wi-Fi signals are not propagated

outside the Bank’s campus. If required, the bidder should install signal

jammer across the perimeter wall.

MIS facility will be available. Regular reports to be provided by the Service

Provider to Bank as per Bank’s requirement. Bank will also be provided with

credentials to fetch various reports as per requirement. Logs will be retained

for theentire period of contract and will be handed over to Bank after expiry

of the contract period.

Redundancy in hardware level as well as in link level will be implemented.

To ensure the availability of Internet link, the bidder should provide two

Internet links with dual lastmile from different ISPs in ring architecture.

Switching over from one link to other (in case the active link is down) should

be seamless without any downtime.

The solution should comprise of end-to-end bandwidth assurance without



any bottleneck.

The bidder will submit project plan including PERT chart after consultation

with SBI within three days from the date of Purchase Order. Daily progress

to be advised to Bank till the entire project is implemented/commissioned.

Installation and integration of all equipment, including hardware and

software. The bidder will ensure smooth integration of the offered

equipment/solution with any existing equipment/network at SBIM.

Commissioning and maintenance of the Wi-Fi network at SBIM.

Acceptance testing of the entire setup including the Active and Passive

equipment to be done before issuance of Acceptance Letter by Bank.

The bidder shall organise training about the Wi-Fi setup after completion of

installation and commissioning, without any additional cost for a batch of

around 10 people for 2 days at SBIM site. The bidder will bear the cost of

training materials including training manuals.

Onsite Warranty Service needs to be provided and warranty period should

start from date of Acceptance Letter.

The bidder shall deliver and implement the technologies in conjunction

with best practices guidelines & industry standards.

The Bidder has to ensure that during the execution of the project they do

not damage or disrupt any existing service under and above the ground and

their activities will not cause any disturbance to any other ongoing activity at

the campus.

The Bidder has to comply with the security policy of SBI.

The bidder should ensure that the adopted methodology of conduiting,

cabling and installation work will cause no/minimum damage to the existing

finish and no loss to the aesthetic beauty of the floors, walls, ceilings,

gardens, open spaces etc. Any damage to the existing flooring / walls etc.

shall be made good by the bidder at his own cost.

The bidder should ensure the availability of services from professionally

qualified team during implementation of the project and to provide the

required on-site warranty & maintenance for a period of 5 years.

The bidder should provide dedicated 1:1 Internet with initial



bandwidth of 5 Gbps (with dual last mile as mentioned above),which

will be upgradable on the fly, as per Bank’s requirement.

The Bidder will remain responsible for any hardware and software up-

gradation, without any extra cost, for the entire contract period.

On completion of the installation work the bidder shall submit the detailed

diagram/drawings, documentation of the project and the SOP as per Bank’s

approved format to the Bank. Completion Certificate will be issued by the

Bank after receiving the above documents only, which should be submitted

along with the bills.

The bidder should provide onsite support facility and will also ensure

support from the respective OEM. The support engineer available onsite will

be Single Point Of Contact (SPOC) for any issue related to Wi-Fi network at

the campus including user maintenance/support. The other conditions for

onsite support are as under:

Onsite engineer should be available for 24 * 7 * 365 days per year.

Escalation process should be in place for unresolved issues.

The support staff should be fluent in English and Hindi.

Bidder support staff should be well trained to effectively handle queries

raised by the Bank guests / employees / residents etc.

Minimum 2 L1 Engineer and 1 L2 Engineer from 06.00 am to 10.00 pm

and 1 L1 Engineer from 10.00 pm to 6.00 am should be available.

Accordingly, total number of engineers should be provisioned as under

(considering 8 hours of duty hours):

Sr

No

Period

(Including Holidays)

L1 Engineer L2 Engineer

1 06.00 am to 02.00 pm 2 1

2 02.00 pm to 10.00 pm 2 1

3 10.00 pm to 06.00 am 1 0

Total 5 2

Provision for additional staff to be made for weekly offs and leaves,

to ensure the availability of above strength on all days. In case of any

requirement (on Bank’s call), L2 engineer should be available during

night also.

Duty and Responsibilities of various levels of Engineers:



First Level of Technical Support (L-1 Support)

a) Validate of all support cases to ensure technical issue with the product.

b) Manage repair faulty device by installation and configuration

assistance.

c) Details/Log information, basic level trouble shooting.

d) To know issue through OEM knowledge based articles.

e) Checking the system health on daily basis.

f) Preparing daily/weekly/monthly reports and submitting these reports to

Bank designated officials.

g) Handling Internet related calls from end users and trouble shooting.

h) Checking the update status for all the web security appliances

i) Case logging and problem identification and level 2 escalations.

j) To provide support to users for accessing internet, even by visiting

user’s location, if required.

Second Level of Technical support (L2 support)

a) Advance or complex installation and configuration of devices.

b) Follow up of services tickets opened on OEM.

c) Grooming level 1 engineers

d) Fault isolation, case diagnosis and trouble shooting, update operational

knowledge base.

All the support Engineers will be responsible for

The OS updates, patches, and licenses for the Wi-Fi network solution,

which will be carried in coordination with the respective OEM.

Will act as single point of contact (SPOC) and manage the entire Wi-Fi

services as agreed with the Bank.

User Management: User creation/deletion/modification for Internet

access, responding to queries of end user, user access policy

management etc.

Fault Management: Detecting, isolating and correcting problems,

reporting problem of end users and managers, tracking trends related to

problems.

Incident Management: The Helpdesk team will provide for an incident

management process to seamlessly facilitate a fault/call from, initial



identification, notification, logging, diagnosing and closure acceptance

to achieve final resolution.

Problem Management:

1)Document the appliance/services fault to include date time,

description of symptoms and track and report on problem status as

required and provide root clause analysis as required by Bank.

2) Monitor and report on the progress of the problem resolution and

confirm resolution of the problem.

3) Close the call upon resolution of the problem.

4) Submission of monthly report.

Escalation Management: Escalation from One resolution process to the

next higher level resolution process as per escalation matrix/chart (to be

submitted by bidder)

Call Management: The calls will be handled at helpdesk based on

severity.

Log Management: Retention of all logs (including user access logs,

security logs, audit trail etc.) for entire period of contract. The logs

should be handed over to Bank after the contract period.

Appliance Database Management: Appliance Database should be

maintained by the Help Desk. Managed appliances information would

include but not limited to:

Appliances details such as Make,Model, Serial number,

Installation, location etc.

Software version

Firmware Version

Memory

License Details

Management Information System (MIS):

a) User-defined reports

Top URLs visited,



Top bandwidth users,

Policy violations,

URL Categories

Appliance performance

Appliances usage

High level Diagram, Low Level Diagrams, Solution

Documents, other report as required by Bank fromtime to time,

to be prepared and maintained.

All type of Audit compliance, responses & resolution of audit

queries

Proactive monitoring and management of the appliances.

The onsite support team should arrange the logistic for replacement of

faulty appliances. Logistic for shipment & insurance etc. will be

arranged by the Bidder at no extra cost to the Bank during the currency

of the contract.

The onsite support team will liaison with OEM for all escalation

resolution of the reported issues.

Regular updates of security patches.

Product upgrade.

The support team should provide periodic standard reports as

requested by the Bank as well as regular health check reports of all

appliances.

Monthly reports on service request through incident logged.

Monthly reports on support calls logged with OEM.

The bidder will submit monthly Technical support call reports to SBI

with the following details

Call logged date/logged by

Action Taken

Status

Call Closed Date



The onsite team will remain responsible for uptime requirement – 99.99%

Regulatory/Compliance Requirement: The bidder will remain responsible

for compliance with all regulatory/compliance guidelines and will provide

required reports for this purpose.

Compliance with Bank’s IS Security policy:

o Will responsible for data and application privacy and confidentiality.

o Responsibilities on system and software access control and

administration

o Custodial responsibilities for data, software, hardware and other assets

of the Bank being managed by or assigned to the Vendor

o Physical Security of the facilities

o Physical and logical separation from other customers of the Vendor

o Incident response and reporting procedures

o Password Policy of the Bank

o Data Encryption/Protection requirement of the Bank

Uptime and Penalty

Faulty Hardware / Appliances replacement: The bidder should provide

replacement of the faulty hardware/appliances within 24 hours from time of

detection/identification by the onsite support team. In case of delay beyond 24

hours, penalty will be charged as under.

Sr No Equipment Penalty per day

1 Access Points Rs.1000/-

2 For Other Equipment Rs.10000/-

This amount of penalty so calculated shall be deducted at the time of making

payments to the bidder.

Onsite Helpdesk for the day-to-day operation / Management and Technical

Support Teams: Due to some reason on the day, if any onsite support personnel

is/are not available, the service integrator shall arrange for the backup onsite

support persons accordingly. If on the day number of onsite support persons

available is less than 07 then SBI shall be entitled to reduce amount(s) @

Rs.2500/- per day per support person.

Link Cost and other Terms & Conditions



The bidder should quote the price of solution, except the Internetlinks charges.

The bidder should provide 1:1, uncompressed, unfiltered and unshared Premium

Internet Bandwidth with dual last mile (for redundancy) with DDoS protection

(scrubbing facility). The link charges will be paid additionally as per the prevailing

discovered prices, which are as under:

Sr No Bandwidth Rate for 5 Years

1 40 Mbps 69,20,000.00

2 100 Mbps 1,03,80,000.00

3 500 Mbps 2,07,60,000.00

4 1 Gbps 3,46,00,000.00

5 2 Gbps 5,19,00,000.00

6 4 Gbps 6,05,50,000.00

7 6 Gbps 7,78,50,000.00

8 8 Gbps 8,65,00,000.00

9 10 Gbps 10,38,00,000.00

Circuits should be in ring architecture with different exchanges/POPs

connected to take care of last mile failure. Else, dual last mile from different

paths from different SP should be provisioned at both ends. 2nd last mile from

other SP to be provided when the Mux installed in the Campus is not in ring

architecture through different exchanges. However, in either case, the bidder

has to provide two Handoff for the devices installed at the Mux room. The

Primary and the Secondary links should be configured in such a way that in

case the primary link goes down, the secondary link should automatically get

activated.

The bidder shall provide DDoS attack detection and protection (Scrubbing)

facility to the Bank and filter the traffic as per Banks requirement, which is as

under:

i) For bandwidth below 2 Gbps, 10 times of the bandwidth procured.

ii) For bandwidth from 2 Gbps and upto 6 Gbps – 60 Gbps

iii) For bandwidth above 6 Gbps – 10 times of the bandwidth procured.

Initially Bank will procure 10 Gbps (5 + 5 Gbps) link. Bank may change the

bandwidth requirement (both upward and downward – from 40 Mbps to 10

Gbps). The bidder should have the capability (arranged) to do so.

*** Uptime and other Penalty clauses should be incorporated in the RFP

*** Complete site plans and building plans with marking of exempted areas/rooms

should be included in the RFP. All AC Rooms/Electrical rooms etc should be

excluded from Wi-Fiinternet network.



FORMAT FOR EMD BANK GUARANTEE

Dear Sir, EMD BANK GUARANTEE FOR SUPPLY, INSTALLATION, TESTING & COMMISSIONING OF LAN AND OFC BACKBONE AT SBIM, RAJARHAT, KOLKATA VIDE RFP NO.SBI:…………….. DATED:………………………….. WHEREAS State Bank of India (SBI), having its Corporate Office at Nariman Point, Mumbai, and Regional offices at other State capital cities in India has invited Request for Proposal for supply, installation, testing and commissioning of Multi Conferencing Unit to State Bank of India and such services as are set out in the State Bank of India, Request for Proposal SBI:xx:xx dated dd/mm/yyyy. 2. It is one of the terms of said Request for Proposal that the Bidder shall furnish a Bank Guarantee for a sum of Rs.__________/- (Rupees _____________________ Only) as Earnest Money Deposit. 3. M/s. ________________________, (hereinafter called as Vendor, who are our constituents intends to submit their tender for the said work and have requested us to furnish guarantee in respect of the said sum of Rs.__________/- (Rupees _____________________ Only) 4. NOW THIS GUARANTEE WITNESSETH THAT

We _____________________________ (Bank) do hereby agree with and undertake to the State Bank of India, their Successors, assigns that in the event of the SBI coming to the conclusion that the Bidder has not performed their obligations under the said conditions of the RFP or have committed a breach thereof, which conclusion shall be binding on us as well as the said Vendor, we shall on demand by the SBI, pay without demur to the SBI, a sum of Rs.__________/- (Rupees _____________________ Only) or any lower amount that may be demanded by State Bank of India. Our guarantee shall be treated as equivalent to the Earnest Money Deposit for the due performance of the obligations of the Vendor under the said conditions, provided, however, that our liability against such sum shall not exceed the sum of Rs.__________/- (Rupees _____________________ Only).

5. We also agree to undertake to and confirm that the sum not exceeding Rs.__________/- (Rupees _____________________ Only) as aforesaid shall be paid by us without any demur or protest, merely on demand from the SBI on receipt of a notice in writing stating the amount is due to them and we shall not ask for any further proof or evidence and the notice from the SBI shall be conclusive and binding on us and shall not be questioned by us in any respect or manner whatsoever. We undertake to pay the amount claimed by the SBI within a period of one week from the date of receipt of the notice as aforesaid. We confirm that our obligation to the SBI under this guarantee shall be independent of the agreement or agreements or other understandings between the SBI and



the Vendor. This guarantee shall not be revoked by us without prior consent in writing of the SBI.

6. We hereby further agree that –

a) Any forbearance or commission on the part of the SBI in enforcing the conditions of the said agreement or in compliance with any of the terms and conditions stipulated in the said tender and/or hereunder or granting of any time or showing of any indulgence by the SBI to the Vendor or any other matter in connection therewith shall not discharge us in any way our obligation under this guarantee. This guarantee shall be discharged only by the performance of the Vendor of their obligations and in the event of their failure to do so, by payment to us of the sum not exceeding Rs.__________/- (Rupees _____________________ Only)

b) Our liability under these presents shall not exceed the sum of Rs.__________/- (Rupees _____________________ Only)

c) Our liability under this agreement shall not be affected by any infirmity or irregularity on the part of our said constituents in tendering for the said work or their obligations there under or by dissolution or change in the constitution of our said constituents.

d) This guarantee shall remain in force upto 180 days provided that if so desired by the SBI, this guarantee shall be renewed for a further period as may be indicated by them on the same terms and conditions as contained herein.

e) Our liability under this presents will terminate unless these presents are renewed as provided herein upto 180 days or on the day when our said constituents comply with their obligations, as to which a certificate in writing by the SBI alone is the conclusive proof, whichever date is later.

f) Unless a claim or suit or action is filed against us within six months from that date or any extended period, all the rights of the SBI against us under this guarantee shall be forfeited and we shall be released and discharged from all our obligations and liabilities hereunder.

Yours faithfully,

For and on behalf of ___________________________ Authorized official.



ANNEXURE - 5.4.2 BANK GUARANTEE FOR EARLY RELEASE OF 10% RETENTION MONEY

To: Dear Sir, BANK GUARANTEE FOR EARLY RELEASE OF 10% RETENTION MONEY AS SET OUT IN THE SBI RFP NO.SBI:xx:xx DATED dd/mm/yyyy GUARANTEE NO: _______________ AMOUNT: Rs. ___________________ GUARANTEE COVER FROM _______________ TO _________________ LAST DATE OF LODGEMENT OF CLAIM _________________________ (3 months after expiry of warranty) Whereas ______________________, a company registered under the Companies Act 1956 having its Registered Office at ......... (hereinafter referred to as `vendor' which expression shall include its successors and assigns) entered into a agreement dated _____________ with State Bank of India (SBI) for supply, installation, testing, commissioning & maintenance of the following hardware, software & services at State Bank of India site in ______________ (hereinafter referred to as `the said agreement')

<details of equipment that supplied to be filled in table> and it has been agreed that a payment of Rs._____________ (Rupees ________________________ only) will be made to the vendor representing balance 10% of the consideration amount against the security of a Bank Guarantee from a Scheduled Commercial Bank. 2. Now this deed of guarantee witnesseth that in consideration of SBI agreeing to release a sum of Rs.___________ (Rupees _____________Only) representing balance 10% of the consideration amount payable to the vendor in terms of, the said agreement, we _________________________(Bank) having our head office at _____________________________and amongst other places, a branch at _____________ (hereinafter referred to as the guarantor) do hereby expressly, irrevocably and unreservedly agree and undertake that : a) In the event of vendor committing breach of any of the undertakings or committing default in fulfilling any obligation arising out of said agreement, we _________________ (bank) shall on demand, pay SBI without any demur Rs.__________ (Rupees __________________________ only) and notwithstanding any right the vendor may have against SBI or any disputes



raised by the vendor or any suit or proceedings pending in any competent Court of Law in India or otherwise or before any arbitrator, and SBI's written demand shall be conclusive evidence to us that such amount is payable by us under the said contract and shall be binding in all respects on the Guarantor. 3. The Guarantor shall not be discharged or released from theaforesaid undertaking and guarantee by any agreement, variations made between SBI and the vendor, indulgence shown to the vendor by SBI, with or without the consent and knowledge of the Guarantor or by any alterations in the obligations of the vendor by any forbearance whether as to payment, time performance or otherwise. 4. (a) This guarantee shall remain valid until (date which is 3 months after expiry of warranty period), or until discharged by SBI in writing. (b) This guarantee shall be a continuing guarantee and shall not be revocable except with the previous written consent of SBI and save as aforesaid it will be in force until the vendor complies with its obligations hereunder. (c) This Guarantee shall not be affected by any change in the constitution of the vendor by absorption with any other body or corporation or dissolution or otherwise and this guarantee will be available to or enforceable against such body or corporation.

5. In order to give effect to this guarantee, SBI will be entitled to act as if the guarantor were the principal debtor and the guarantor hereby waives all and any of its rights of suretyship. 6. This guarantee shall continue to be in force notwithstanding the discharge of the vendor by operation of law and shall cease only on payment of the full amount by the guarantor to SBI of the amount hereby secured. 7. This Guarantee shall be in addition to and not in substitution for any other guarantee or security for the vendor given or to be given to SBI in respect of the said contract. 8. Any notice by way of request and demand or otherwise hereunder may be sent by post or any other mode of communication to the guarantor's address as aforesaid, and if sent by post, it shall be deemed to have been given at the time when it would be delivered in due course by post and in proving such notice when given by post it shall be sufficient to prove that the envelope containing the notice was posted and a certificate signed by an officer of SBI that the envelope was so posted shall be conclusive. 9. These presents shall be governed by and construed in accordance with Indian Law. Notwithstanding anything contained herein:



a) Our liability under this Bank Guarantee shall not exceed Rs.________ (Rupees ___________________________ only) b) This Bank Guarantee shall be valid up to (date which is 3 months after expiry of warranty period) and c) We are liable to pay the guaranteed amount or any part thereof under this Bank Guarantee only and only if you serve upon us a written claim or demand on or before ______________ (three months after the date of expiry of the warranty) . d) The guarantor has under its constitution powers to give this guarantee and Shri __________ (signatories) Officials / Managers of the Bank who has/have signed this guarantee has/have powers to do so. Dated this ......... day of................ 201 at ................. For and on behalf of........................... (Bank). Authorised Signatory ...................... in favour of the Bank Designation ...................... _________________________________________________________________

the amount of the Advance Payment.



ANNEXURE - 5.4.3 PERFORMANCE BANK GUARANTEE FORMAT

(TO BE STAMPED AS AN AGREEMENT)

THIS PERFORMANCE BANK GUARANTEE AGREEMENT executed at ……..this…….day of ……….. 201 by ……………. (name of the Bank)……….. having its Registered Office at …………….and its Branch at …………………………………………….(hereinafter referred to as "the Guarantor", which expression shall, unless it be repugnant to the subject, meaning or context thereof, be deemed to mean and include its successors and permitted assigns) IN FAVOUR OF State Bank of India, a Statutory Corporation constituted under the State Bank of India Act, 1955 having its Corporate Centre at State Bank Bhavan, Nariman Point, Mumbai and one of its offices at (procuring office address), hereinafter referred to as "the Bank" which expression shall, unless repugnant to the subject, context or meaning thereof, be deemed to mean and include its successors and assigns).

WHEREAS

The State Bank of India, having its Corporate Office at State Bank Bhavan, Madam Cama Road, Mumbai - 400 021 (hereinafter called the 'Bank') has invited quotations for supply of hardware, software and services,

1. It is one of the terms of invitation of applications that the applicant shall furnish a Performance Bank Guarantee for a sum of Rs……….………/- (Rupees …………………….only) as a Bid Security Performance Bank Guarantee.

2. M/s. _________________________________, our constituent, intend to submit the Bid Security Performance Bank Guarantee for the said empanelment and requested us to furnish guarantee to the 'Bank' in respect of the said sum of Rs……….………/- (Rupees …………………….only)

NOW THIS GUARANTEE WITNESH AS FOLLOWS WITHOUT ANY DEMUR

1. We ____________ (bank), the Guarantors, do hereby irrevocably & unconditionally agree an undertake to the State Bank of India, their Successors, Assigns that in the event of the State Bank of India coming to the conclusion that the vendor (pl. mention the name in bracket) have not adhered to the terms and conditions of the 'Bank' or committed a breach thereof, which conclusion shall be binding on us as well as the said vendor, we shall on demand by the State Bank of India, pay without demur to the State Bank of India, a sum of Rs……….………/- (Rupees …………………….only) or any lower amount that may be demanded by the State Bank of India. Our guarantee shall be treated as equivalent to the Security Deposit for the due performance of the obligations of the vendor under the said Conditions, provided, however, that our liability



against such sum shall not exceed the sum of Rs……….………/- (Rupees …………………….only)

2. We also agree to undertake to and confirm that the sum not exceeding Rs……….………/- (Rupees …………………….only) as aforesaid shall be paid by us without any demur or protest, merely on demand from the State Bank of India on receipt of a notice in writing stating the amount is due to them and we shall not ask for any further proof or evidence in this regard. The notice from the State Bank of India shall be conclusive and binding on us and shall not be questioned by us in any respect or manner whatsoever. We undertake to pay the amount claimed by the State Bank of India within a period of one week from the date of receipt of the notice as aforesaid.

3. We confirm that our obligation to the State Bank of India under this

guarantee shall be independent of the agreement or other understandings, whatsoever, between the State Bank of India and the vendor.

This guarantee shall not be revoked by us without prior consent in writing of the State bank of India.

We hereby further agree that-

(a) Any forbearance or omission on the part of the State Bank of India in enforcing the conditions of the said agreement or in compliance with any of the terms and conditions stipulated in the said tender and / or hereunder or granting of any time or showing of any indulgence by the Bank of India to the vendor or any other matters in connection therewith shall not discharge us in any way our obligation under this guarantee. This guarantee shall be discharged only by the performance by the vendor of their obligations and in the event of their failure to do so, by payment by us of the sum not exceeding Rs……….………/- (Rupees …………………….only)

(b) Our liability under these presents shall not exceed the sum of Rs……….………/- (Rupees …………………….only)

(c) Our liability under this agreement shall not be affected by any infirmity or irregularity on the part of our said constituents in tendering for the said work or their obligations there under or by dissolution or change in the constitution of our said constituents.

(d) This guarantee shall remain in force upto … August, 2019 provided that if so desired by the State Bank of India, this guarantee shall be renewed for a further period as may be indicated by them on the same terms and conditions as contained herein.

(e) Our liability under these presents/guarantee shall remain in force till 31st August, 2019 unless these presents are renewed as provided hereinabove on the 31st August, 2015 or on the day when our said constituents comply with their obligations, as to which a certificate in writing by the State Bank of India alone is the conclusive proof whichever date is later. Unless a claim or suit or action is



filed against us within four months from the date or any extended period, all the rights of the State Bank of India against us under this guarantee shall be forfeited and we shall be released and discharged from all our obligations and liabilities hereunder.

(f) The liability of the Guarantor under this Security Performance Bank Guarantee shall not be affected by -

(i) Insolvency or winding up of the Bidder or absorption, merger, acquisition or amalgamation of the Bidder with any other Company, Corporation or concern; or

(ii) Insolvency or winding up of the Guarantor or absorption, merger, acquisition or amalgamation of the Guarantor with any other Company, Corporation or concern; or change in the constitution structure or management of the Guarantor

(iii) any change in the management of the Bidder by takeover of the management of the Bidder by the Central or State Government or by any other authority; or

(iv) any change in the constitution/structure or management of the Bank

or

(v) any dispute between the Bidder and the Bank.

(g) This guarantee shall be governed by Indian Laws and the Courts at Mumbai, India alone shall have the jurisdiction to try & entertain any dispute arising out of this guarantee.

Notwithstanding anything contained herein :

(a) Our liability under this Bank Guarantee shall not exceed Rs……….………/- (Rupees …………………….only)

(b) This Bank Guarantee shall be valid upto ……………………….

(c) We are liable to pay the guaranteed amount or any part thereof under this Bank Guarantee only and only if you serve upon us a written claim or demand on or before …………………… (date which is 3 months after date mentioned at (b) above.

Yours faithfully, For and on behalf of Bank. __________________________ Authorised official



ANNEXURE - 5.5

MANUFACTURERS'/PRODUCERS’ AUTHORIZATION FORM No. Date: To: Dear Sir: Ref: RFP No.SBI:ITS/KOL/2016-17/03 dated 21.10.2016 who are established and reputable manufacturers / producers of ________________________ having factories / development facilities at (address of factory / facility) do hereby authorise M/s ___________________ (Name and address of Agent) to submit a Bid, and sign the contract with you against the above Bid Invitation. 2. We hereby extend our full guarantee and warranty for the Solution, Products and services offered by the above firm against this Bid Invitation.

3. We also undertake to provide any or all of the following materials, notifications, and information pertaining to the Products manufactured or distributed by the Vendor :

(a) Such Products as the Bank may opt to purchase from the Vendor, provided, that this option shall not relieve the Vendor of any warranty obligations under the Contract; and

(b) in the event of termination of production of such Products:

(i) advance notification to the Bank of the pending termination, in sufficient time to permit the Bank to procure needed requirements; and

(i) following such termination, furnishing at no cost to the Bank, the blueprints, design documents, operations manuals, standards, source codes and specifications of the Products, if requested.

4. We duly authorise the said firm to act on our behalf in fulfilling all installations, Technical support and maintenance obligations required by the contract.

Yours faithfully, (Name of Manufacter / Producers)

Note: This letter of authority should be on the letterhead of the manufacturer and

should be signed by a person competent and having the power of attorney to bind the manufacturer. The Bidder in its Bid should include it.



ANNEXURE - 5.6

PROFORMA OF CERTIFICATE TO BE ISSUED BY THE BANK AFTER SUCCESSFUL COMMISSIONING AND ACCEPTANCE

OF THE HARDWARE / SOFTWARE / SERVICES

Date: M/s. Sub: Certificate of commissioning of Solution 1. This is to certify that the products / equipment as detailed below has/have

been received in good condition along with all the standard and special accessories (subject to remarks in Para No. 2) in accordance with the Contract/Specifications. The same has been installed and commissioned.

a) Bid No. ._________________ dated _______________________ ___ b) Description of the Solution _____________________________ ___ c) Quantity ____________________________________________ ____ d) Date of commissioning _____________________________________

e) Date of acceptance test _____________________________________

2. Details of products not yet supplied and recoveries to be made on that

account: S.No. Description Amount to be recovered 3. The acceptance test has been done to our entire satisfaction and Staff have

been trained to operate the Product. 4. The Vendor has fulfilled his contractual obligations satisfactorily*

or The Vendor has failed to fulfill his contractual obligations with regard to the

following: (a)



(b) (c) 5. The amount of recovery on account of non-supply of Products is given under

Para No. 2. 6. The amount of recovery on account of failure of the Vendor to meet his

contractual obligations is as indicated in endorsement of the letter.

Signature _______________________

Name _______________________

Designation with stamp __________________

______________________________________ * Explanatory notes for filling up the certificates: (a) The Vendor has adhered to the time schedule specified in the contract in

dispatching the Products / Manuals pursuant to Technical Specifications. (b) The Vendor has supervised the commissioning of the solution in time i.e.,

within the period specified in the contract from the date of intimation by the Purchaser in respect of the installation of the Product.

(c) Training of personnel has been done by the Vendor as specified in the

contract. (d) In the event of Manuals having not been supplied or installation and

commissioning of the Solution having been delayed on account of the Vendor, the extent of delay should always be mentioned.

***********



ANNEXURE - 5.7

DETAILS OF ePROCUREMENT REVERSE AUCTION

AUCTION TO BE CONDUCTED BY

Address will be provided at the time of e-procurement / reverse auction.

(a) General Manager NW-I :

(b) Dy. General Manager & CDO :

(c) Assistant General Manager (P&E) :

(d) Assistant General Manager (ITS) :

(e) Chief Manager (C&C) :

(f) Manager (CIVIL) :