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NATIONAL LEGAL AID POLICY 1
NATIONAL LEGAL AID POLICY
Republic of Zambia
Ministry of Justice
October 2018
2 NATIONAL LEGAL AID POLICY2 NATIONAL LEGAL AID POLICY
NATIONAL LEGAL AID POLICY i
Republic of Zambia
Ministry of Justice
October 2018
NATIONAL LEGAL AID POLICY
ii NATIONAL LEGAL AID POLICY
Table of Contents
Foreword ......................................................................................................................................................................................... iv
Acknowledgment ..........................................................................................................................................................................v
Working Definitions.....................................................................................................................................................................vi
Acronyms ......................................................................................................................................................................................viii
1 INTRODUCTION ..............................................................................................................................................................1
2 SITUATION ANALYSIS ....................................................................................................................................................2
3 VISION, RATIONALE AND GUIDING PRINCIPLES ..............................................................................................5
4. POLICY OBJECTIVES AND MEASURES ...................................................................................................................8
5 IMPLEMENTATION FRAMEWORK ........................................................................................................................ 10
ANNEX 1: IMPLEMENTATION PLAN OF THE NATIONAL LEGAL AID POLICY ...................................................... 16
NATIONAL LEGAL AID POLICY iii
Foreword
Legal aid services in Zambia have for a long time been provided by both the state and non-state actors in the absence of a comprehensive policy.
The absence of a national legal aid policy and coordinated institutional framework in justice delivery impacts negatively on the achievement of Government’s objective under the governance chapter of the Seventh National Development Plan, which aims at enhanced access to justice, observance of the rule of law and human rights.
While legal aid interventions do not in principle transform the poverty situation of the recipients of the services, the interventions, coupled with governance and astute poverty reduction strategies, undoubtedly foster the social and economic development process of the country. To this effect government is committed to ensuring that the efficient and effective access to justice serves as a catalyst in enhancing legal empowerment of the poor and vulnerable groups.
This policy therefore, is conceived out of an anti-poverty agenda aimed at the poor and vulnerable groups in society. It targets the impediments that poverty and its attendant challenges pose to access to justice and remedially sets out mechanisms whose cumulative objectives shall be to effectively integrate the poor and vulnerable groups in our society into the systems of rights and obligations that foster prosperity.
Policy guidelines for legal aid designed to contribute to legal empowerment of the poor and vulnerable groups through effective access to justice are now outlined in this policy document. The policy sets guidelines for the scope and delivery models for the provision of legal aid in Zambia and outlines the framework required in the implementation process by the Legal Aid Board and other stakeholders and for monitoring and evaluating the implementation of the different policy measures herein set out.
I, therefore, wish to express my delight on the realisation of this policy. It is my fervent hope that this publication will assist in improving the accessibility to justice institutions by the poor and vulnerable groups amongst us.
Minister of Justice
iv NATIONAL LEGAL AID POLICY
Acknowledgment
This policy document is a product of contributions and consultations with various stakeholders that the Ministry of Justice has engaged since 2009. The consultations were compelled by challenges that hamper the effective and efficient provision of legal aid to the people of Zambia, especially the poor and vulnerable persons.
In 2013, a first draft National Legal Aid Policy was formulated by a multi stakeholder Committee established by the Minister of Justice and chaired by the Legal Aid Board (LAB). Additional views were drawn through further engagement and consultation of stakeholders at provincial and national level. Building on this process, a Technical Working Group was appointed in 2016 by the Ministry of Justice with the task of completing the development of the draft National Legal Aid Policy. The process was led by the LAB and involved the Ministry of Justice, the Law Association of Zambia (LAZ), the National Legal Aid Clinic for Women (NLACW) and the Paralegal Alliance Network (PAN), with further engagement with Cabinet Office on the revised draft. The process culminated into broad consultations on the draft National Legal Aid Policy carried out with all relevant ministries, state institutions, civil society and other relevant stakeholders in November and December 2017.
Although it may not be possible to mention all the stakeholders who made valuable contributions to the formulation of this document, special mention is made of the following organisations for the technical assistance rendered to the policy formulation process: the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) and the Danish Institute for Human Rights (DIHR), with the financial support of the European Union (EU) and the Federal Republic of Germany under the Access to Justice Programme and the Programme for Legal Empowerment and Enhanced Justice Delivery (PLEED) in Zambia.
The Committee and the Technical Working Group appointed for this exercise deserve special acknowledgement for the commitment and tireless effort exemplified in the review, refinement and finalisation of this policy. Other stakeholders, too numerous to mention here, equally deserve acknowledgement for their valuable contributions.
Permanent SecretaryMinistry of Justice
NATIONAL LEGAL AID POLICY v
Working Definitions
“Accredited CSO” means a Civil Society Organisation (CSO) that has been authorised to provide legal aid by the Legal Aid Board (LAB), in accordance with prescribed rules.
“Accredited university law clinic” means a law clinic affiliated to a school of law of a university or to another higher educational institution providing legal education, and that has been authorised to provide legal aid by the LAB, in accordance with prescribed rules.
“Alternative Dispute Resolution (ADR)” includes mechanisms such as mediation, conciliation and negotiation aimed at preventing, settling or resolving disputes.
“Eligible person” means an individual to whom legal aid may be granted on the basis of the means test and interests of justice principle, in accordance with prescribed rules under the Legal Aid Act.
“Interests of justice” is the principle applied by the LAB with the means test when making a decision to grant legal aid in any case or matter. It refers to the seriousness of the offence, the complexity of the matter, the capability of the accused, the level of vulnerability of the person, strategic litigation on a matter of public interest, risk that the trial will not be fair unless the person is provided with legal aid, and other elements as prescribed by the LAB.
“Judicare system” means a legal aid service delivery model where legal practitioners in private practice are engaged by the LAB, subject to payment of prescribed fees, to provide secondary legal aid services to eligible persons.
“Legal advice” means the provision of advice on the application of the law and how to exercise it in relation to a particular matter. It includes advising and assisting the client in undertaking next steps on her/his matter, provided that such steps are not in the context of formal proceedings.
“Legal aid” means the provision of free or subsidised legal services by Legal Aid Service Providers (LASPs) to an eligible person.
“Legal aid assistant” shall have the meaning assigned to the term in the Legal Aid Act.
“Legal Aid Board (LAB)” is the body established by the Legal Aid Act with the overall responsibility and mandate to provide, administer, coordinate, regulate and monitor the whole legal aid scheme in the country.
“Legal Aid Service Provider (LASP)” means the LAB, a legal practitioner providing legal aid services under the Judicare system or on a pro bono basis, or an accredited CSO or university law clinic, that provides legal aid to eligible persons.
“Legal assistance” refers to assisting a person in executing some legal act to protect her/his rights or in taking some preparatory steps towards doing so in the context of formal proceedings, including steps that are preliminary or incidental to formal proceedings, or steps aimed at arriving at or giving effect to a compromise to avoid or bring to an end formal proceedings (including court-annexed mediation).
vi NATIONAL LEGAL AID POLICY
“Legal assistant” means a person who (a) holds a Bachelor of Laws Degree (LL.B) or equivalent as prescribed by the Zambia Institute of Advanced Legal Education (ZIALE) Council; and (b) is duly registered at the LAB for purposes of providing legal aid at an accredited CSO, a legal practitioner in private practice or a public institution other than the LAB in accordance with the Legal Aid Act. “Legal education” consists in the provision of law-related education through the general dissemination of information about the law to the population or specific target groups.
“Legal information” means the provision of information to an individual or to groups of persons on legal rights, responsibilities, procedures, available remedies and how to exercise them.
“Legal practitioner” shall have the meaning assigned to the term in the Legal Practitioners Act.
“Legal representation” means representation in a court, tribunal or administrative body based on the privilege relationship between an advocate and a client.
“Legal services” include services to provide legal representation, legal assistance, legal advice, legal information, legal education and mechanisms for ADR.
“Means test” assesses whether an applicant for legal aid has insufficient means to pay for legal services. The level of means which qualifies an applicant as having insufficient means in relation to the granting of legal aid is prescribed by the LAB.
“Paralegal” means a person who (a) has successfully completed a training course in paralegal studies level 3, 2 or 1 at university or other higher educational institution, or at another organisation as accredited by the Technical Education, Vocation and Entrepreneurship Training Authority (TEVETA); and (b) is duly registered at the LAB for purposes of providing legal aid at an accredited CSO, the LAB or another public institution in accordance with the Legal Aid Act.
“Poor people” means people having insufficient means to pay for legal services.
“Pro bono legal aid” means a legal aid service delivery model where secondary or primary legal aid services are provided by legal practitioners in private practise or otherwise entitled to practice as prescribed under the Legal Practitioners Act, at no cost for the LAB or to accredited CSOs or university law clinics.
“Primary legal aid services” means the provision of legal education, legal information, legal advice and ADR (excluding court-annexed mediation) by a LASP to an eligible person.
“Secondary legal aid services” means the provision of legal assistance and legal representation by a LASP to an eligible person.
“Vulnerable people” includes persons with disabilities, remanded persons or otherwise deprived of liberty, minors, victims of sexual, domestic or gender-based violence, persons living with HIV or other severe chronic diseases, refugees, internally displaced persons, asylum-seekers, members of economically and socially disadvantaged groups, and others as prescribed by the LAB.
NATIONAL LEGAL AID POLICY vii
ACRONYMS
ADR Alternative Dispute Resolution
CSOs Civil Society Organisations
DEC Drug Enforcement Commission
DIHR Danish Institute for Human Rights
HIV Human Immunodeficiency Virus
EU European Union
GIZ Deutsche Gesellschaft für Internationale Zusammenarbeit
HRC Human Rights Commission
LAB Legal Aid Board
LASP Legal Aid Service Provider
LAZ Law Association of Zambia
LL.B Bachelor of Laws Degree
LSUs Legal Services Units
MCDSS Ministry of Community Development and Social Services
MLSS Ministry of Labour and Social Security
MoJ Ministry of Justice
MoU Memorandum of Understanding
NIPA National Institute of Public Administration
NLACW National Legal Aid Clinic for Women
NPA National Prosecution Authority
PACRA Patents And Companies Registration Agency
PAN Paralegal Alliance Network
PLEED Programme for Legal Empowerment and Enhanced Justice Delivery
TEVETA Technical Education, Vocational and Entrepreneurship Training Authority
ZCEA Zambia Civic Education Association
ZCS Zambia Correctional Service
ZIALE Zambia Institute of Advanced Legal Education
ZLDC Zambia Law Development Commission
ZPS Zambia Police Service
NATIONAL LEGAL AID POLICY 1
CHAPTER ONE
1 INTRODUCTION
The Government of the Republic of Zambia has committed itself to enhancing equal access to justice particularly for the poor and vulnerable people, as part of its efforts to observe the rule of law and adhere to human rights, in line with the Seventh National Development Plan 2017-2021 and the National Vision 2030 of the Republic of Zambia.
Access to justice is generally understood as the ability of people to seek and obtain a remedy through formal or informal institutions of justice, and in conformity with human rights standards. It goes beyond mere access to institutions and covers the whole process leading from grievance to remedy.
Access to justice is a fundamental human right in itself and essential for the protection and promotion of all other civil, cultural, economic, political and social rights. Without effective and affordable access to justice, people are denied the opportunity to claim their rights or challenge crimes, abuses or human rights violations committed against them.
Enhancement of access to justice necessitates effective provision of legal aid. Legal aid is understood as encompassing the provision to a person, group or community, by or at the instigation of state or non-state actors, of legal education, information, advice, assistance, representation and mechanisms for alternative dispute resolution. This understanding of legal aid has been recognised internationally through the United Nations Principles and Guidelines on Access to Legal Aid in Criminal Justice Systems adopted by the United Nations General Assembly in December 2012.
The provision of legal aid in Zambia has been affected by the absence of a comprehensive national Legal Aid Policy and a corresponding implementation framework to guide the provision of legal aid services by all legal aid service providers, including non-state actors.
The Government of Zambia has endeavoured to remedy the current gaps in the provision of legal aid by adopting a national Legal Aid Policy (hereafter referred to as the “Legal Aid Policy”) supported by appropriate legislation and regulations, installing a comprehensive legal aid system that is accessible, effective, credible and sustainable. On this basis, the Legal Aid Policy establishes a renewed regulatory and implementation framework for the provision, administration, coordination, regulation and monitoring of legal aid in Zambia.
The efficient and effective delivery of legal aid services will in turn enhance equal access to justice for the poor and vulnerable people in Zambia, in line with Zambia’s national and international commitments.
The development of the Legal Aid Policy followed an inclusive approach based on extensive consultations involving institutions and stakeholders at provincial and national levels. The process was led by the Ministry of Justice and the Legal Aid Board (LAB). The participants in the consultations included Cabinet Office, ministries and other state institutions, offices of provincial ministers, the Law Association of Zambia (LAZ), universities and other higher educational institutions, and more
2 NATIONAL LEGAL AID POLICY
than 25 Civil Society Organisations (CSOs). The process involved 15 workshops for the Technical Working Group and other consultations carried out between November 2016 and April 2018.
This policy document is divided into five chapters. Chapter One covers the introduction and outlines the concept of access to justice and the provision of legal aid as a means of enhancing access to justice. Chapter Two gives the situation analysis wherein the issues and obstacles that impede the effective and efficient delivery of legal aid services are identified. Chapter Three sets out the vision pursued by the Legal Aid Policy and gives the rationale and guiding principles on which the Legal Aid Policy is founded. Chapter Four specifies the objectives of the Legal Aid Policy and states the policy measures required to attain the set objectives. Chapter Five sets out the implementation framework outlining the mechanisms necessary for effective and efficient policy implementation.
NATIONAL LEGAL AID POLICY 3
CHAPTER TWO
________________________________________________________________
2 SITUATION ANALYSIS
2.1 SCOPE OF LEGAL AID SERVICES
The foundation for legal aid in Zambia stems from the Constitution as provided in Article 18 of the Bill of Rights. The Article enshrines the right to a fair hearing within a reasonable time by an independent and impartial court established by law. Based on principles of equality before the law and the presumption of innocence, the Constitution provides for a number of guarantees necessary for the defence of anyone charged with a penal offence (Article 18 of the Bill of Rights) as well as protection from discrimination (Article 23 of the Bill of Rights) and protection from inhuman treatment (Article 15 of the Bill of Rights).
Subsequent legislation, in this case the Legal Aid (Amendment) Act No. 19 of 2005 (hereinafter referred to as the “Legal Aid Act”), provides further guidance on when legal aid should be provided.
The Legal Aid Act establishes the Legal Aid Board (LAB) as a public institution mandated with the provision of legal aid to persons whose means are not sufficient to engage legal practitioners in private practice to represent them before the courts of law. Section 3(1) of the Legal Aid Act defines the scope of legal aid provided by the LAB as:
a) “the assistance of a practitioner including all such assistance as is usually given by a practitioner in the steps preliminary or incidental to any proceedings or in arriving at or giving effect to a compromise to avoid or bring to an end any proceedings; and
b) representation in any court.”
Legal aid under the Legal Aid Act can include not only all assistance given preliminary or incidental to actual proceedings, but also assistance given out of court to avoid proceedings by arriving at a compromise or giving effect to any such compromise. However, the definition of legal aid in the Legal Aid Act lacks clarity, since it does not specifically mention primary legal aid services consisting of legal education, legal information, legal advice and Alternative Dispute Resolution (ADR) as falling within the scope of the legal aid system, but only indirectly refers to them. Considering the extensive range of legal aid services provided by the LAB and other Legal Aid Service Providers (LASPs), it would be essential for purposes of policy and strategy that the wider definition of legal aid is taken into account.
2.2 LIMITED LEGAL AWARENESS AMONGST THE POPULATION
Awareness levels on the law and the available legal remedies and protections amongst the population are generally low, with an additional lack of knowledge on where to seek assistance when confronted with a legal issue.
4 NATIONAL LEGAL AID POLICY
In the criminal justice system, legal information and advice in police stations, police posts, correctional facilities and at court level are largely absent. Further, responsible officers at the Judiciary, the National Prosecution Authority (NPA), the Zambia Correctional Service (ZCS), the Zambia Police Service (ZPS) and other law enforcement institutions are under no obligation to inform unrepresented persons on their right to legal aid, neither are they obliged to assist them, when incarcerated, in contacting the LAB in order to apply for legal aid. This leaves many suspects and inmates unable to claim their rights.
At community level, women and other vulnerable people including children face significant violations of their rights in a wide range of justice matters, often related to family life and property ownership. This includes human rights violations in the context of the family, gender-based and domestic violence, as well as discriminatory practices imposed on women and various forms of child abuse and child labour. It also involves land and property related issues such as denial of property upon divorce, property grabbing at succession, and undue restrictions in accessing land. As legal education and information on the law and the available legal remedies and protections is not provided in a consistent manner to the population, most cases of women’s and children’s rights violations and gender-based violence are not reported to the formal justice system. In practice, the vast majority of disputes are settled locally according to customary law which is often discriminatory against women and children.
2.3 INSUFFICIENT GEOGRAPHIC COVERAGE OF THE LEGAL AID SYSTEM
The LAB has a total of 12 offices country wide, reaching out to all provinces in Zambia with one LAB provincial office per province, and two LAB district offices, one in Copperbelt province and another one in Southern province. The LAB provides services at all courts of law in Zambia in both criminal and civil cases. However, the focus is on criminal cases in the higher courts (High Court, Court of Appeal, Supreme Court). This is due to serious constraints at the LAB with regards to human resources capacity and financial resources. Further, the LAB is faced with high staff turnover due to unattractive conditions of service. As at April 2018, the LAB has 27 legal practitioners and 5 legal aid assistants as members of staff (against 86 in the LAB current approved establishment), against the population of more than 17 million. This makes a ratio of 1 LAB lawyer (including LAB legal practitioners and legal aid assistants) to 530,000 persons. Some provinces only have one LAB legal practitioner for the whole province covering over 1,000,000 persons. In 2016, the LAB received 8,938 applications for legal aid out of which 4,599 were granted legal aid (including cases referred to the LAB by the courts of law) while the other applicants were provided with legal information and advice only.
The limited geographic coverage of the LAB has created a significant gap in ensuring that citizens access the legal aid system. Civil Society Organisations (CSOs) and their affiliated paralegals have tried to remedy this situation by providing legal aid services at community level and at varying levels of the justice system in Zambia. However, the number of CSOs providing legal aid services is limited and there are no university law clinics in existence. The number of active paralegals, which is in the range of 500 countrywide, is still insufficient to adequately cater for the legal aid needs.
Furthermore, the role of CSOs in providing legal aid services is not formally recognised in any piece of legislation. This restricts their effective mobilisation and coordination with the LAB and other Legal Aid Service Providers (LASPs). It also limits the level of cooperation between all LASPs and other institutions such as the Judiciary, the Zambia Correctional Service (ZCS) and the Zambia Police Service (ZPS) for the provision of legal aid services at all levels of the justice system.
NATIONAL LEGAL AID POLICY 5
2.4 LIMITED ROLE OF THE LEGAL PROFESSION IN THE DELIVERY OF LEGAL AID SERVICES
The country has few registered legal practitioners. There are approximately 1,500 legal practitioners registered in 2018 at the Law Association of Zambia (LAZ), which makes a ratio of 1 legal practitioner to 11,300 persons. Most legal practitioners that are in private practice are concentrated in Lusaka and in a few other major towns in Zambia (primarily Kitwe and Ndola in Copperbelt province, to a lesser extent in Kabwe, Livingstone and Chipata in Central, Southern and Eastern provinces respectively), focusing on court work and providing legal services that most citizens cannot afford.
The LAB-managed Judicare system is restricted as there are insufficient funds available and the incentives for legal practitioners to take on cases under the Judicare system are limited. In addition, efforts by the LAZ to establish a functioning pro bono framework have so far been unsuccessful and only a very limited number of legal practitioners take on pro bono work.
2.5 UNREGULATED PROVISION OF LEGAL AID SERVICES PROVIDED BY PARALEGALS AND LAW DEGREE HOLDERS
Paralegals and law degree holders not admitted to the bar in Zambia operate in an environment without formal recognition of their work and the contribution they make to access to justice. As a result, there is no standardised regulatory regime in place to ensure the competence and accountability of paralegals and law degree holders when providing legal aid services.
For instance, the duration of the initial training provided by CSOs to their affiliated paralegals range from less than a week to eighteen months, with the majority of CSOs providing not more than five to ten days initial training. Refresher or in-service training is also not systematic. CSOs working with paralegals face additional challenges in terms of institutional funding and technical weaknesses that further affect their capacity to adequately supervise, monitor and support their paralegals.
Further, there is no uniform quality assurance framework that applies to paralegals and law degree holders volunteering at paralegal CSOs. The types of legal aid services that paralegals can provide are not linked to any qualification requirements while in practice, some paralegals provide the full spectrum of legal services (except representation in court) despite limited levels of training and supervision. Similarly, there is no regulator in place setting quality standards, professional ethics and disciplinary processes for paralegals and law degree holders providing legal aid services. This compromises the quality of the legal aid services provided by paralegals and law degree holders and makes legal aid unregulated if not provided by the LAB or legal practitioners in private practice.
2.6 LIMITED INSTITUTIONAL CAPACITY IN OPERATING A COMPREHENSIVE LEGAL AID SYSTEM
The mandate of the LAB is limited to the provision of legal aid and the administration of the Legal Aid Fund as prescribed in the Legal Aid Act. It does not include aspects of coordination, regulation and monitoring of the legal aid system, which are required to set up an efficient and effective delivery scheme of legal aid services in the country.
Consequently, the LAB lacks the institutional structures and internal organisation needed for further development of legal aid in Zambia. For instance, the LAB does not have a multi stakeholder committee working on issues related to CSOs and paralegals providing legal aid services. The functions of the LAB Secretariat are limited to the representation of persons granted legal aid under the Legal Aid Act, the financial management of the Legal Aid Fund and other administrative aspects.
6 NATIONAL LEGAL AID POLICY
The current legal aid institutional set-up is also characterised by insufficient levels of engagement and participation of the different key institutions involved. At national level, the Board of the LAB does not have a representative from CSOs providing legal aid services, despite the essential role played by CSOs and their affiliated paralegals in the delivery of legal aid services. This in turn adversely impacts the efficiency and effectiveness of the legal aid system countrywide.
NATIONAL LEGAL AID POLICY 7
CHAPTER THREE
_______________________________________ _________________________
3 VISION, RATIONALE AND GUIDING PRINCIPLES
3.1 VISION
“A Zambia where equal access to justice for the poor and vulnerable people is provided through efficient and effective delivery of legal aid services.”
3.2 RATIONALE
The majority of the poor and vulnerable people in Zambia currently have limited access to legal aid services. This means that the rights to legal assistance, legal representation and equality before the law as set out in the Constitution are not adequately fulfilled in practice.
The Legal Aid Policy lays the foundation for the establishment of a comprehensive legal aid system in Zambia that is accessible, effective, credible and sustainable.
It widens the scope of legal aid services so as to include both primary and secondary legal aid. The Legal Aid Policy recognises the role of CSOs in providing legal aid services through paralegals and law degree holders, the additional contribution from university law clinics and legal practitioners providing legal aid services on a pro bono basis, and puts emphasis on the effective mobilisation and coordination of all Legal Aid Service Providers (LASPs) including state and non-state actors. It supports increased awareness on the law and legal aid services amongst the population in order to empower people to claim their rights and obtain remedies.
Furthermore, currently anyone could provide paralegal services and advise people on legal matters as long as they provide these services without a fee. As there are no regulations on paralegals, their qualifications and the services they are providing, there is the inherent risk that people follow unsubstantiated advice which might have severe implications. The Legal Aid Policy therefore aims at establishing a quality assurance framework for paralegals and law degree holders providing legal aid services with standards on qualification, training and registration requirements, as well as a regulator providing professional ethics and supervisory and disciplinary processes.
The Legal Aid Policy provides for the further decentralisation of the LAB to more districts and a strengthened legal aid institutional framework with the mandate and functions of the LAB being expanded to include not only the provision and administration of legal aid, but also the coordination, regulation and monitoring of the legal aid system. The institutional scheme is based on inclusiveness with increased engagement, participation and consultation of the different key institutions involved in order to maximise the effectiveness and impact of the legal aid scheme.
Overall, the Legal Aid Policy recognises the duty and responsibility of the State to provide for legal aid, which includes the enactment of specific legislation and regulations, ensuring that a comprehensive legal aid system is in place and that the State allocates the necessary human and financial resources to the legal aid system.
8 NATIONAL LEGAL AID POLICY
The efficient and effective delivery of legal aid services will in turn enhance equal access to justice for the poor and vulnerable people in Zambia, in line with Zambia’s national and international commitments. Societal benefits of a broad-based legal aid system will include the elimination of unnecessary detention, speedy processing of cases, fair and impartial trials and dispute resolution, the reduction of correctional facility populations, the lowering of appeal rates, decreased reliance on a range of social services, the advancement of social and economic rights, and greater social harmony, as outlined in the United Nations Principles and Guidelines on Access to Legal Aid in Criminal Justice Systems.
3.3 GUIDING PRINCIPLES
The implementation of the Legal Aid Policy is founded on the following national values and principles as enshrined in the Constitution:
i. Rule of law: Legal aid is an essential element of a functioning justice system that is based on the rule of law, a foundation for the enjoyment of other rights, including the right to a fair trial, and an important safeguard that ensures fundamental fairness and public trust in the justice system;
ii. Human dignity, social justice and inclusiveness: The legal aid system serves the poor and vulnerable people in Zambia. Vulnerability of the person may be in relation to disability, remanded persons or otherwise deprived of liberty, minors, victims of sexual, domestic or gender-based violence, persons living with HIV or other severe chronic diseases, refugees, internally displaced persons, asylum-seekers, members of economically and socially disadvantaged groups and as further prescribed by the LAB;
iii. Equality and non-discrimination: Decisions on the granting of legal aid shall be made objectively, based on the means test and interests of justice principle as prescribed in the Legal Aid Policy and Legal Aid Act, and shall not be influenced by any discriminatory bias, be it on grounds of age, race, colour, gender, language, religion or belief, political or other opinion, national or social origin, citizenship or domicile, birth, education, social, economic or other status;
iv. Partnerships: The effective and efficient provision of legal aid services requires the strengthening of cooperation and coordination mechanisms between all categories of Legal Aid Service Providers (LASPs) and with other institutions and stakeholders so as to ensure close collaboration and to maximise the impact of legal aid;
v. Transparency and accountability: The legal aid system shall be administered in an open and accountable manner with the engagement and participation of all relevant stakeholders including state and non-state actors in the management structures of the legal aid institutional framework;
vi. Morality and ethics: The Legal Aid Policy establishes a quality assurance framework for LAB legal practitioners, legal aid assistants, legal assistants (law degree holders) and paralegals. This includes setting up standards for the registration, qualification, conduct and professional ethics, and disciplinary processes applicable to LAB legal practitioners, legal aid assistants, legal assistants and paralegals. This will enhance their competence and accountability when delivering legal aid services; and
NATIONAL LEGAL AID POLICY 9
vii. Sustainable development: As per the United Nations Sustainable Development Goal (SDG) 16 “Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels”, the Legal Aid Policy establishes a comprehensive legal aid system in Zambia that is accessible, effective, credible and sustainable. It strengthens the role and institutional capacity of the LAB to adequately manage the legal aid system. It also strengthens the role of other justice institutions and stakeholders in supporting the efficient and effective operation of the legal aid system. Overall, the Legal Aid Policy lays the foundation for the continued and sustained delivery of legal aid services to the poor and vulnerable people in Zambia, enabling them to claim their rights and seek remedies, and supporting the long-term social and economic development of the country.
10 NATIONAL LEGAL AID POLICY
CHAPTER FOUR________________________________________________________________
4 POLICY OBJECTIVES AND MEASURES
4.1 OVERALL OBJECTIVE
The overall objective of the Legal Aid Policy is to ensure efficient and effective delivery of legal aid services to the poor and vulnerable people in Zambia.
4.2 SPECIFIC OBJECTIVES AND POLICY MEASURES
The Legal Aid Policy pursues the following specific objectives and related policy measures:
Objective 1. To widen the scope of legal aid services for the provision of the full spectrum of legal services to the poor and vulnerable people.
Policy Measures
In order to attain the above objective, the Government will:
1.1 Establish a mixed legal aid delivery system involving relevant justice stakeholders in complementary legal aid service delivery models; and
1.2 Review and design appropriate application processes and eligibility standards of accessing legal aid.
Objective 2. To enhance awareness on the law and legal aid services amongst the population to empower people to claim their rights and obtain remedies.
Policy Measures
In order to attain the above objective, the Government will:
1.1 Promote legal education and awareness campaigns to members of the public through Legal Aid Service Providers; and
1.2 Support the development of guidelines on the duty for state institutions to inform persons on their right to legal aid and the availability of legal aid services.
Objective 3. To increase the geographic coverage of the legal aid system by involving Civil Society Organisations and university law clinics as Legal Aid Service Providers.
Policy Measures
In order to attain the above objective, the Government will:
1.1 Recognise and regulate Civil Society Organisations and university law clinics to ensure their accountability as providers of legal aid services; and
1.2 Establish mechanisms for coordination and cooperation among the various Legal Aid Service Providers and with other institutions and stakeholders.
NATIONAL LEGAL AID POLICY 11
Objective 4. To strengthen the complementary role of the legal profession in the delivery of legal aid services.
Policy Measure
In order to attain the above objective, the Government will:
1.1 Promote the establishment of a comprehensive pro bono framework for an increased number of legal practitioners to provide legal aid services on a pro bono basis.
Objective 5. To enhance the competence and accountability of paralegals, legal assistants (law degree holders) and legal aid assistants ensuring quality in the legal aid services delivered.
Policy Measures
In order to attain the above objective, the Government will:
1.2 Recognise the role of paralegals at various levels of qualification and legal assistants and the types of legal aid services provided; and
1.3 Establish a quality assurance framework and a regulator for paralegals, legal assistants and legal aid assistants.
Objective 6. To strengthen institutional capacity in order to adequately manage a comprehensive legal aid system in Zambia.
Policy Measures
In order to attain the above objective, the Government will:
1.1 Strengthen the Legal Aid Board by widening its mandate;
1.2 Enhance the institutional structures and internal organisation of the Legal Aid Board by further decentralising its operation and services and establishing additional committees, units and departments under the Legal Aid Board; and
1.3 Strengthen the role of relevant justice institutions and other stakeholders in supporting the efficient and effective operation of the legal aid system in Zambia.
12 NATIONAL LEGAL AID POLICY
CHAPTER FIVE
5 IMPLEMENTATION FRAMEWORK
5.1 INSTITUTIONAL ARRANGEMENTS
The following measures are required in the legal aid institutional set-up in order to enable efficient and effective implementation of the Legal Aid Policy.
5.1.1 MANDATE AND FUNCTIONS OF THE LEGAL AID BOARD
i. The Legal Aid Board (LAB) shall have the overall responsibility and mandate for the provision, administration, coordination, regulation and monitoring of the whole legal aid system in Zambia;
ii. In order to reflect the widened mandate of the LAB, it is proposed that the composition of the Board of the LAB be reviewed and include one representative from accredited Civil Society Organisations (CSOs) providing legal aid in addition to a representative of the LAZ. This will ensure the engagement and participation of accredited CSOs in the development of the legal aid system in Zambia;
iii. It is proposed that the LAB exercises core functions as prescribed under the Legal Aid Act with the following additional core functions:a. Accredit CSOs and university law clinics desiring to provide legal aid, in accordance
with accreditation procedures and criteria as prescribed by the LAB;b. Regulate the provision of legal aid services by legal aid assistants, legal assistants and
paralegals; c. Establish and maintain a long-term financial resources mobilisation mechanism; d. Oversee the provision of legal aid; ande. Undertake research on aspects of legal aid;
iv. The LAB shall, in the performance of its functions, be independent of the direction or control of any person or authority except as otherwise prescribed under the Legal Aid Act.
5.1.2 PARALEGAL STANDING COMMITTEE AT THE LEGAL AID BOARD
i. In order to cater for additional functions related to the accreditation of Legal Aid Service Providers (LASPs) and the regulation of paralegals, it is proposed that the LAB constitutes a multi stakeholder Paralegal Standing Committee which will include paralegals, CSOs, legal practitioners, representatives from the LAB and other relevant institutions as constituted by the LAB;
ii. It is proposed that the LAB Paralegal Standing Committee carries out the following functions as delegated by the LAB: a. Advise the LAB on the further development of quality assurance mechanisms for
paralegals, including registration requirements, training scheme, quality standards and professional ethics, and disciplinary process;
NATIONAL LEGAL AID POLICY 13
b. Review the application for registration of paralegals levels 3, 2 and 1, and instruct the LAB Secretariat to issue certificates to applications that fulfil the registration criteria; and
c. Perform such other functions as may be assigned to it by the LAB.
5.1.3 SECRETARIAT OF THE LEGAL AID BOARD
i. It is proposed that the LAB Secretariat exercises functions as prescribed under the Legal Aid Act with the following additional functions:
a. Issue accreditation to CSOs and university law clinics; b. Register legal aid assistants, legal assistants and paralegals and issue certificates; c. Establish and maintain a Register of Accredited CSOs and University Law Clinics, a
Register of Legal Aid Assistants, a Register of Legal Assistants, a Register of Paralegals, and a Directory of Legal Aid Board Offices and Accredited Legal Desks;
d. Serve as secretariat to the LAB Paralegal Standing Committee; ande. Develop guidelines, templates and formats as required under the Legal Aid Policy or
the Legal Aid Act;
ii. The LAB Secretariat may perform additional functions as assigned to it by the LAB. This may include tasks related to further development and implementation of quality assurance mechanisms and regulation of legal aid assistants, legal assistants and paralegals, the monitoring of the legal aid system and its longer-term development including financial resources mobilisation;
iii. The LAB shall organise the internal structures, departments and units of the LAB Secretariat so as to fulfil the functions assigned to the LAB Secretariat as prescribed under the Legal Aid Act and as further assigned to it by the LAB;
iv. The LAB may, on such terms and conditions as may be determined by the LAB with the approval of the Minister of Justice, appoint legal practitioners, legal aid assistants, paralegals and other managerial, administrative and support staff for the LAB as it considers necessary for the performance of its functions;
v. Conditions of service for the LAB staff shall take into account market related remuneration for comparable positions or work so as to promote job satisfaction and stability of staff.
5.1.4 DUTY TO INFORM PERSONS ON THEIR RIGHT TO LEGAL AID
i. Police officers, correctional facility officers, prosecutors, judges, magistrates and other law enforcement officers shall inform an unrepresented person in police stations or posts, correctional facilities and courts who appears to have insufficient means to pay for legal services of that person’s right to legal aid and of other procedural safeguards and may advise the person to seek legal aid by contacting the LAB or a Legal Services Unit (LSU), or grant of legal aid by the courts;
ii. Information on the rights of a person suspected of or charged with a criminal offence in a criminal justice process and on the availability of legal aid services shall be provided to suspects or accused persons in an official form prior to any questioning or at the time of deprivation of liberty;
14 NATIONAL LEGAL AID POLICY
iii. Police and correctional facility officers shall facilitate and assist an unrepresented detained person, who appears to have insufficient means to pay for legal services, to contact the LAB or an LSU and apply for legal aid.
5.1.5 ESTABLISHMENT OF A TRAINING SCHEME FOR PARALEGALS
i. The TEVETA shall develop a training scheme in paralegal studies for three levels of qualification of paralegals organised as follows:
a) Level 3: Paralegal skills award level; b) Level 2: Paralegal trade test level 2; and c) Level 1: Paralegal certificate level;
ii. The TEVETA training scheme in paralegal studies shall, for each level of qualification of paralegals, set exemptions based on past training received on paralegalism or other relevant qualification, and prior experience as a paralegal.
5.2 LEGAL FRAMEWORK
In accordance with the institutional arrangements as set up under the Legal Aid Policy, the Government shall facilitate the review of various pieces of legislation, codes, regulations and guidelines relating to legal aid provision in order to develop a supportive and effective regulatory framework in accordance with the Legal Aid Policy. The most relevant piece of legislation which requires reviewing is the Legal Aid Act:
5.2.1 THE LEGAL AID ACT
i. The Legal Aid Act shall be amended in line with the Legal Aid Policy so as to:
a) Widen the scope of legal aid and service delivery models of legal aid so as to include both primary and secondary legal aid in the types of legal services supported by the legal aid system;
b) Revise the composition and expand the mandate and functions of the LAB;c) Formally recognise CSOs and university law clinics in the provision of legal aid, specify
their roles and responsibilities, and require them to get accredited at the LAB; d) Formally recognise legal assistants and paralegals organised in three levels of
qualification, specify the types of legal aid services that each category provides, and require them to register with the LAB and be subject to LAB quality standards, professional ethics and disciplinary process;
e) Establish the disciplinary processes for legal aid assistants, legal assistants and paralegals;
f ) Prescribe effective remedies available to persons who have not been adequately informed of their right to legal aid or appropriately assisted in contacting the LAB or an LSU to apply for legal aid as specified under part 5.1.4 of the Legal Aid Policy; and
g) Integrate other changes and innovations as prescribed under the Legal Aid Policy.
NATIONAL LEGAL AID POLICY 15
5.2.2 OTHER LEGISLATION AND REGULATIONS
The LAB and the LAZ may propose further amendments to legislation and regulations that enhance access to justice and legal aid and maximise the impact of the Legal Aid Policy, and engage the relevant ministries and institutions in this regard.
5.3 RESOURCE MOBILISATION AND FINANCING
Implementation of the Legal Aid Policy will require increased budgetary allocations. The Legal Aid Policy recognises that the State bears the primary responsibility for allocating the necessary financial resources to the legal aid system.
5.3.1 LEGAL AID FUNDING BASE
i. The types of resources contributing to the state legal aid funding base shall include:
a) Monies from the state budget appropriated by Parliament for administration of the LAB and the Legal Aid Fund;
b) Grants including donor funding, loans, donations, bequests or other contributions made to the LAB;
c) Monies generated by the LAB in the course of its activities and which shall be paid into and shall form part of the Legal Aid Fund. These include:a. Consultation fees paid by legal aid applicants;b. Contribution fees paid by legally aided persons;c. Deductions from awards to legally aided persons; d. Costs awarded to legally aided persons; ande. Licensing fees.
5.3.2 RESOURCE MOBILISATION AND ADMINISTRATION
i. Funds of the LAB shall cover:
a) Salaries, allowances, loans, gratuities and pensions of staff of the LAB and other payments for the recruitment and retention of staff;
b) Such reasonable travelling and subsistence allowances for members of the LAB and members of a committee of the LAB when engaged on the business of the LAB, at such rates as may be determined by the LAB with the approval of the Minister of Justice; and
c) Any other expenses incurred by the LAB in the performance of its functions;
ii. The Legal Aid Fund shall be administered and managed by the LAB to finance the provision of legal representation through the LAB offices and the LSUs, and legal practitioners providing legal aid services under the Judicare system;
iii. In securing State resources needed for the implementation of the Legal Aid Policy, the LAB may engage Parliamentarians and relevant ministries to advocate for an increase in the level of state funding for legal aid;
iv. The LAB shall develop a long-term financial resources mobilisation mechanism so as to organise a solid and sustainable funding base for state legal aid with dedicated resources commensurate with needs.
16 NATIONAL LEGAL AID POLICY
5.4 MONITORING AND EVALUATION OF THE LEGAL AID POLICY
i. The LAB shall develop a monitoring and evaluation strategy for approval by the Ministry of Justice so as to provide a systematic and continuous assessment by the LAB of the progress made in the implementation of the Legal Aid Policy, combined with periodic external evaluation by the Ministry of Justice to analyse the effectiveness, efficiency, relevance, impact and sustainability of the Legal Aid Policy;
ii. The monitoring and evaluation strategy shall outline the specific roles, tasks and responsibilities of the different Legal Aid Service Providers (LASPs) and other institutions in terms of information gathering and transmission to the LAB.
5.5 DISSEMINATION OF THE LEGAL AID POLICY AND COMMUNICATION OF LEGAL AID SERVICES
i. Upon adoption of the Legal Aid Policy, the LAB shall disseminate information on the Legal Aid Policy and communicate available legal aid services. In this process, the LAB may consider using the following measures:
a) Hard and soft copies of the Legal Aid Policy circulated to state institutions, LASPs and other stakeholders at national, provincial and district level, donors and regional and international forums and networks;
b) Posting of the Legal Aid Policy on state institutions, LASPs and stakeholders’ websites;c) Documentaries on television, radio discussion, electronic and print media programmes;
andd) Sensitisation meetings with stakeholders at national, provincial and district level to
present the Legal Aid Policy, its key features and available legal aid services;
ii. The LAB shall establish and maintain a Directory of Legal Aid Board Offices and Accredited Legal Desks with relevant information on offices and legal desks operated by LASPs and available legal aid services. The Directory of Legal Aid Board Offices and Accredited Legal Desks shall be made available, at no fee, by the LAB to members of the public, including at community level, courts, correctional facilities, police stations and police posts;
iii. The LAB shall further develop a communication strategy with indication of the possible contributions from the different LASPs and other institutions in disseminating information on legal aid.
NATIONAL LEGAL AID POLICY 17
AN
NEX
1: I
MPL
EMEN
TATI
ON
PLA
N O
F TH
E N
ATIO
NA
L LE
GA
L A
ID P
OLI
CY
Mea
sure
sAc
tiviti
esO
utpu
t Ind
icat
or
Targ
ets
Resp
onsi
ble
Uni
tRe
sour
ces
Estim
ates
(Z
MW
)Ba
se
Year
2018
2019
2020
2021
2022
Spec
ific
Obj
ecti
ve 1
: To
wid
en th
e sc
ope
of le
gal a
id s
ervi
ces
for t
he p
rovi
sion
of t
he fu
ll sp
ectr
um o
f leg
al s
ervi
ces
to th
e po
or a
nd v
ulne
rabl
e pe
ople
Mea
sure
1.1
Esta
blis
h a
mix
ed
lega
l aid
del
iver
y sy
stem
invo
lvin
g re
leva
nt ju
stic
e st
akeh
olde
rs in
co
mpl
emen
tary
le
gal a
id s
ervi
ce
deliv
ery
mod
els
1.
Esta
blis
h ad
ditio
nal
Lega
l Ser
vice
s U
nits
(LSU
s) a
t Su
bord
inat
e Co
urt
leve
l
Num
ber o
f LSU
s es
tabl
ishe
d at
Su
bord
inat
e Co
urt
leve
l
6 7
8 10
12
14
Le
gal A
id B
oard
(LA
B),
accr
edite
d Ci
vil S
ocie
ty
Org
anis
atio
ns (C
SOs)
, Ju
dici
ary,
Min
istr
y of
Ju
stic
e (M
oJ),
Min
istr
y of
Fi
nanc
e
13,6
23,6
84
2.
Esta
blis
h LS
Us
at
Hig
h Co
urt l
evel
Num
ber o
f LSU
s es
tabl
ishe
d at
H
igh
Cour
t lev
el
0 1
2 3
4 5
LAB,
acc
redi
ted
CSO
s, Ju
dici
ary,
MoJ
, Min
istr
y of
Fin
ance
9,55
1,31
6
3.
Esta
blis
h ad
ditio
nal d
esks
at
corr
ectio
nal f
acili
ty
leve
l
Num
ber o
f leg
al
desk
s es
tabl
ishe
d at
cor
rect
iona
l fa
cilit
y le
vel
6 6
6 7
8 9
Acc
redi
ted
CSO
s, L
AB,
Za
mbi
a Co
rrec
tiona
l Se
rvic
e (Z
CS),
Dru
g En
forc
emen
t Co
mm
issi
on (D
EC),
Dep
artm
ent o
f Im
mig
ratio
n, o
ther
law
en
forc
emen
t ins
titut
ions
1,53
0,00
0
4.
Esta
blis
h ad
ditio
nal d
esks
at
polic
e st
atio
n le
vel
Num
ber o
f leg
al
desk
s es
tabl
ishe
d at
pol
ice
stat
ion
leve
l
1 1
1 2
3 4
Acc
redi
ted
CSO
s, L
AB,
Za
mbi
a Po
lice
Serv
ice
(ZPS
), D
EC, D
epar
tmen
t of
Imm
igra
tion,
oth
er
law
enf
orce
men
t in
stitu
tions
1,53
0,00
0
18 NATIONAL LEGAL AID POLICY
Mea
sure
sAc
tiviti
esO
utpu
t Ind
icat
orTa
rget
sRe
spon
sibl
e U
nit
Reso
urce
s Es
timat
es
(ZM
W)
Base
Ye
ar20
1820
1920
2020
2120
22
5.
Esta
blis
h ad
ditio
nal
CSO
s le
gal d
esks
at
com
mun
ity le
vel,
incl
udin
g in
rura
l, pe
ri-ur
ban
or u
rban
ar
eas,
prio
ritis
ing
area
s w
here
the
need
s in
term
s of
le
gal a
id s
ervi
ces
are
high
est
Num
ber o
f CSO
s le
gal d
esks
at
com
mun
ity le
vel
esta
blis
hed
9191
9196
101
106
Acc
redi
ted
CSO
sN
/A
6.
Esta
blis
h un
iver
sity
la
w c
linic
s
Num
ber o
f un
iver
sity
law
clin
ics
esta
blis
hed
01
23
45
Uni
vers
itie
s w
ith
a sc
hool
of l
aw, o
ther
hi
gher
edu
cati
onal
in
stit
utio
ns p
rovi
ding
le
gal e
duca
tion
N/A
Mea
sure
1.2
Revi
ew
and
desi
gn
appr
opri
ate
appl
icat
ion
proc
esse
s an
d el
igib
ility
st
anda
rds
of
acce
ssin
g le
gal
aid
7.
Dev
elop
gui
delin
es
for l
egal
aid
ap
plic
ants
on
how
to
app
ly fo
r leg
al a
id
Leve
l of p
rogr
ess
in d
evel
opin
g gu
idel
ines
for l
egal
ai
d ap
plic
ants
075
%10
0%10
0%10
0%10
0%
LAB
30,0
00
8.
Dev
elop
gui
delin
es
for L
AB
resp
onsi
ble
office
rs o
n th
e re
view
of
appl
icat
ions
for
lega
l aid
and
the
appl
icat
ion
of th
e m
eans
test
and
the
inte
rest
s of
just
ice
prin
cipl
e
Leve
l of p
rogr
ess
in d
evel
opin
g gu
idel
ines
on
the
revi
ew o
f ap
plic
atio
ns fo
r le
gal a
id a
nd th
e ap
plic
atio
n of
the
mea
ns te
st a
nd th
e in
tere
sts
of ju
stic
e pr
inci
ple
075
%10
0%10
0%10
0%10
0%
LAB,
Min
istr
y of
Com
mun
ity
Dev
elop
men
t and
Soc
ial
Serv
ices
(MCD
SS)
50,0
00
NATIONAL LEGAL AID POLICY 19
Mea
sure
sAc
tiviti
esO
utpu
t Ind
icat
or
Targ
ets
Resp
onsi
ble
Uni
tRe
sour
ces
Estim
ates
(Z
MW
)Ba
se
Year
2018
2019
2020
2021
2022
Spec
ific
Obj
ecti
ve 2
: To
enha
nce
awar
enes
s on
the
law
and
lega
l aid
ser
vice
s am
ongs
t the
pop
ulat
ion
to e
mpo
wer
peo
ple
to c
laim
thei
r rig
hts
and
obta
in re
med
ies
Mea
sure
2.1
Prom
ote
lega
l ed
ucat
ion
and
awar
enes
s ca
mpa
igns
to
mem
bers
of
the
publ
ic
thro
ugh
Lega
l A
id S
ervi
ce
Prov
ider
s (L
ASP
s)
1.
Carr
y ou
t leg
al
educ
atio
n an
d in
form
atio
n pr
ogra
mm
es fo
r m
embe
rs o
f the
pu
blic
thro
ugh
LASP
s
Num
ber o
f leg
al
educ
atio
n an
d in
form
atio
n pr
ogra
mm
es fo
r m
embe
rs o
f the
pu
blic
car
ried
out b
y LA
SPs
N/A
1020
3040
50LA
B, a
ccre
dite
d CS
Os,
ac
cred
ited
univ
ersi
ty la
w
clin
ics
300,
000
20 NATIONAL LEGAL AID POLICY
Mea
sure
sAc
tiviti
esO
utpu
t Ind
icat
orTa
rget
sRe
spon
sibl
e U
nit
Reso
urce
s Es
timat
es
(ZM
W)
Base
Ye
ar20
1820
1920
2020
2120
22
Mea
sure
2.2
Supp
ort t
he
deve
lopm
ent
of g
uide
lines
on
the
duty
fo
r sta
te
inst
itut
ions
to
info
rm
pers
ons
on
thei
r rig
ht to
le
gal a
id a
nd
the
avai
labi
lity
of le
gal a
id
serv
ices
2.
Dev
elop
gui
delin
es fo
r re
spon
sibl
e offi
cers
(p
olic
e offi
cers
, co
rrec
tiona
l fac
ility
offi
cers
, pro
secu
tors
, ju
dges
, mag
istr
ates
an
d ot
her l
aw
enfo
rcem
ent o
ffice
rs,
dist
rict o
ffici
als,
loca
l aut
horit
ies)
in
resp
ectiv
e in
stitu
tions
to
:a.
In
form
and
ass
ist
unre
pres
ente
d pe
rson
s in
pol
ice
stat
ions
or p
osts
, co
rrec
tiona
l fa
cilit
ies a
nd c
ourt
s on
thei
r rig
ht to
le
gal a
id a
nd o
f ot
her p
roce
dura
l sa
fegu
ards
b.
Ensu
re a
cces
s, at
no
fee,
by
mem
bers
of t
he
publ
ic, p
erso
ns
in p
olic
e cu
stod
y an
d in
mat
es to
th
e D
irect
ory
of
LAB
Offi
ces
and
Accr
edite
d Le
gal
Des
ks
Leve
l of
deve
lopm
ent o
f gu
idel
ines
on
duty
to
info
rm p
erso
ns o
n th
eir r
ight
to le
gal
aid
inst
itutio
ns
010
0%10
0%10
0%10
0%10
0%LA
B, M
oJ, Z
LDC,
ZP
S, Z
CS N
PA,
Judi
ciar
y an
d ot
her
law
enf
orce
men
t in
stitu
tions
, Dis
tric
t Ad
min
istr
atio
n, L
ocal
Au
thor
ities
320,
000
Leve
l of
deve
lopm
ent o
f gu
idel
ines
on
ensu
ring
acce
ss
to th
e D
irect
ory
of L
AB
Offi
ces
and
Accr
edite
d Le
gal
Des
ks
010
0%10
0%10
0%10
0%10
0%
NATIONAL LEGAL AID POLICY 21
Mea
sure
sAc
tiviti
esO
utpu
t Ind
icat
orTa
rget
sRe
spon
sibl
e U
nit
Reso
urce
s Es
timat
es
(ZM
W)
Base
Ye
ar20
1820
1920
2020
2120
22
Spec
ific
Obj
ecti
ve 3
: To
incr
ease
the
geog
raph
ic c
over
age
of th
e le
gal a
id s
yste
m b
y in
volv
ing
Civi
l Soc
iety
Org
anis
atio
ns (C
SOs)
and
uni
vers
ity
law
cl
inic
s as
Leg
al A
id S
ervi
ce P
rovi
ders
(LA
SPs)
Mea
sure
3.1
Reco
gnis
e an
d re
gula
te
Civi
l Soc
iety
O
rgan
isat
ions
(C
SOs)
and
un
iver
sity
la
w c
linic
s to
en
sure
thei
r ac
coun
tabi
lity
as p
rovi
ders
of
lega
l aid
se
rvic
es
1.
Dev
elop
an
accr
edita
tion
regi
me
for C
SOs
and
rela
ted
proc
edur
es
in re
port
ing
to
the
LAB
on th
e pr
ovis
ion
of le
gal
aid
serv
ices
Num
ber o
f ac
cred
ited
CSO
s 0
1015
2020
20LA
B, M
CDSS
, Pat
ents
A
nd C
ompa
nies
Re
gist
ratio
n Ag
ency
(P
ACRA
), Pa
rale
gal
Alli
ance
Net
wor
k (P
AN
)40
,000
Leve
l of r
epor
ting
to th
e LA
B on
the
prov
isio
n of
lega
l ai
d se
rvic
es b
y ac
cred
ited
CSO
s
060
%10
0%10
0%10
0%10
0%
2.
Dev
elop
an
accr
edita
tion
regi
me
for
univ
ersi
ty la
w
clin
ics
and
rela
ted
proc
edur
es in
re
port
ing
to th
e LA
B on
the
prov
isio
n of
le
gal a
id s
ervi
ces
Num
ber o
f ac
cred
ited
univ
ersi
ty la
w
clin
ics
01
23
45
LAB,
Min
istr
y of
Hig
her
Educ
atio
n20
,000
Leve
l of r
epor
ting
to th
e LA
B on
th
e pr
ovis
ion
of
lega
l aid
ser
vice
s by
acc
redi
ted
univ
ersi
ty la
w
clin
ics
060
%10
0%10
0%10
0%10
0%
3.
Esta
blis
h a
Regi
ster
of
Acc
redi
ted
CSO
s an
d U
nive
rsity
Law
Cl
inic
s
Num
ber o
f Re
gist
ers
of
Accr
edite
d CS
Os
and
Uni
vers
ity
Law
Clin
ics
esta
blis
hed
01
11
11
LAB
N/A
*
* Co
sts
cove
red
unde
r LA
B bu
dget
, see
Spe
cific
Obj
ectiv
e 6
Mea
sure
6.2
22 NATIONAL LEGAL AID POLICY
Mea
sure
sAc
tiviti
esO
utpu
t Ind
icat
orTa
rget
sRe
spon
sibl
e U
nit
Reso
urce
s Es
timat
es
(ZM
W)
Base
Ye
ar20
1820
1920
2020
2120
22
Mea
sure
3.2
Esta
blis
h m
echa
nism
s fo
r co
ordi
nati
on
and
coop
erat
ion
amon
g th
e va
riou
s Le
gal
Aid
Ser
vice
Pr
ovid
ers
(LA
SPs)
and
w
ith
othe
r in
stit
utio
ns a
nd
stak
ehol
ders
4.
Esta
blis
h a
refe
rral
sy
stem
for L
ASP
s an
d ot
her s
take
hold
ers
Num
ber o
f re
ferr
al s
yste
ms
for L
ASP
s an
d ot
her
stak
ehol
ders
es
tabl
ishe
d
01
11
11
LAB,
oth
er L
ASP
s, LA
Z, M
inis
try
of
Hea
lth, M
CDSS
, M
inis
try
of L
abou
r an
d So
cial
Sec
urity
(M
LSS)
, ZPS
, Hum
an
Righ
ts C
omm
issi
on
(HRC
), ot
her r
elev
ant
inst
itutio
ns
30,0
00
5.
Esta
blis
h an
d m
aint
ain
a Re
gist
er
of L
egal
Pra
ctiti
oner
s un
der t
he Ju
dica
re
syst
em
Num
ber o
f Re
gist
ers
of L
egal
Pr
actit
ione
rs
unde
r the
Ju
dica
re s
yste
m
esta
blis
hed
and
mai
ntai
ned
01
11
11
LAB
N/A
*
6.
Dra
w u
p a
rost
er o
f le
gal p
ract
ition
ers
volu
ntee
ring
to
unde
rtak
e pr
o bo
no le
gal a
id a
nd
com
mun
icat
e it
to
the
LAB
Num
ber o
f ro
ster
s of
lega
l pr
actit
ione
rs
volu
ntee
ring
to u
nder
take
pr
o bo
no
draw
n up
and
co
mm
unic
ated
to
the
LAB
01
11
11
LAZ
N/A
7.
Dis
sem
inat
e to
all
cour
ts o
f law
the
Regi
ster
of L
egal
A
id A
ssis
tant
s as
co
mm
unic
ated
by
the
LAB
Leve
l of
diss
emin
atio
n of
the
Regi
ster
of
Leg
al A
id
Ass
ista
nts
by th
e LA
B to
all
cour
ts
of la
w o
n a
year
ly
basi
s
060
%10
0%10
0%10
0%10
0%
Judi
ciar
y, L
AB
7,50
0
* Co
sts
cove
red
unde
r LA
B bu
dget
, see
Spe
cific
Obj
ectiv
e 6
Mea
sure
6.2
NATIONAL LEGAL AID POLICY 23
Mea
sure
sAc
tiviti
esO
utpu
t In
dica
tor
Targ
ets
Resp
onsi
ble
Uni
tRe
sour
ces
Estim
ates
(Z
MW
)Ba
se
Year
2018
2019
2020
2021
2022
Spec
ific
Obj
ecti
ve 4
: To
stre
ngth
en th
e co
mpl
emen
tary
role
of t
he le
gal p
rofe
ssio
n in
the
deliv
ery
of le
gal a
id s
ervi
ces
Mea
sure
4.1
Prom
ote
the
esta
blis
hmen
t of
a co
mpr
ehen
sive
pr
o bo
no
fram
ewor
k fo
r an
incr
ease
d nu
mbe
r of l
egal
pr
acti
tion
ers
to
prov
ide
lega
l aid
se
rvic
es o
n a
pro
bono
bas
is
1.
Dev
elop
a
com
preh
ensi
ve
pro
bono
fr
amew
ork
Leve
l of
prog
ress
in
deve
lopi
ng a
co
mpr
ehen
sive
pr
o bo
no
fram
ewor
k
050
%10
0%10
0%10
0%10
0%
LAZ,
MoJ
, LA
BN
/A
2.
Dev
elop
in
cent
ives
fo
r leg
al
prac
titio
ners
to
pro
vide
pro
bo
no le
gal
aid
thro
ugh
legi
slat
ive
initi
ativ
es
Leve
l of
prog
ress
in
deve
lopi
ng
a se
t of
ince
ntiv
es
for l
egal
pr
actit
ione
rs
to p
rovi
de p
ro
bono
lega
l aid
050
%10
0%10
0%10
0%10
0%
LAZ,
MoJ
, LA
B10
0,00
0
24 NATIONAL LEGAL AID POLICY
Mea
sure
sAc
tiviti
esO
utpu
t Ind
icat
orTa
rget
sRe
spon
sibl
e U
nit
Reso
urce
s Es
timat
es
(ZM
W)
Base
Ye
ar20
1820
1920
2020
2120
22
Spec
ific
Obj
ecti
ve 5
: To
enha
nce
the
com
pete
nce
and
acco
unta
bilit
y of
par
aleg
als,
lega
l ass
ista
nts
(law
deg
ree
hold
ers)
and
lega
l aid
ass
ista
nts
ensu
ring
qua
lity
in th
e le
gal a
id s
ervi
ces
deliv
ered
Mea
sure
5.1
Reco
gnis
e th
e ro
le o
f pa
rale
gals
at
vari
ous
leve
ls
of q
ualifi
cati
on
and
lega
l as
sist
ants
an
d th
e ty
pes
of le
gal a
id
serv
ices
pr
ovid
ed
1.
Esta
blis
h an
d m
aint
ain
a Re
gist
er
of L
egal
Aid
A
ssis
tant
s
Num
ber o
f Reg
iste
rs
of L
egal
Aid
Ass
ista
nts
esta
blis
hed
and
mai
ntai
ned
01
11
11
LAB
N/A
*
2.
Esta
blis
h an
d m
aint
ain
a Re
gist
er
of L
egal
Ass
ista
nts
Num
ber o
f Reg
iste
rs
of L
egal
Ass
ista
nts
esta
blis
hed
and
mai
ntai
ned
01
11
11
LAB
N/A
*
3.
Esta
blis
h an
d m
aint
ain
a Re
gist
er
of P
aral
egal
s
Num
ber o
f Reg
iste
rs o
f Pa
rale
gals
est
ablis
hed
and
mai
ntai
ned
01
11
11
LAB
N/A
*
Mea
sure
5.2
Esta
blis
h a
qual
ity
assu
ranc
e fr
amew
ork
and
a re
gula
tor
for p
aral
egal
s,
lega
l ass
ista
nts
and
lega
l aid
as
sist
ants
Lega
l aid
ass
ista
nts
and
lega
l ass
ista
nts
4.
Esta
blis
h an
d op
erat
iona
lise
a re
gist
ratio
n sc
hem
e fo
r leg
al a
id
assi
stan
ts a
nd le
gal
assi
stan
ts
Num
ber o
f reg
istr
atio
n sc
hem
es fo
r leg
al a
id
assi
stan
ts a
nd le
gal
assi
stan
ts e
stab
lishe
d an
d op
erat
iona
l
01
11
11
LAB
N/A
*
5.
Dev
elop
and
di
ssem
inat
e D
isci
plin
ary
Code
fo
r Leg
al A
id
Ass
ista
nts
and
Lega
l Ass
ista
nts
Num
ber o
f Dis
cipl
inar
y Co
des
for L
egal
Aid
A
ssis
tant
s an
d Le
gal
Ass
ista
nts
deve
lope
d an
d di
ssem
inat
ed
01
11
11
LAB
40,0
00
* Co
sts
cove
red
unde
r LA
B bu
dget
, see
Spe
cific
Obj
ectiv
e 6
Mea
sure
6.2
NATIONAL LEGAL AID POLICY 25
Mea
sure
sAc
tiviti
esO
utpu
t Ind
icat
orTa
rget
sRe
spon
sibl
e U
nit
Reso
urce
s Es
timat
es
(ZM
W)
Base
Ye
ar20
1820
1920
2020
2120
22
6.
Dev
elop
qua
lity
assu
ranc
e to
ols
and
proc
edur
es
for l
egal
aid
as
sist
ants
and
le
gal a
ssis
tant
s
Num
ber o
f qua
lity
assu
ranc
e to
ols
and
proc
edur
es fo
r le
gal a
id a
ssis
tant
s an
d le
gal a
ssis
tant
s de
velo
ped
02
34
44
LAB
80,0
00
Para
lega
ls7.
Es
tabl
ish
and
oper
atio
nalis
e a
regi
stra
tion
sche
me
for
para
lega
ls le
vels
3,
2 a
nd 1
Num
ber o
f re
gist
ratio
n sc
hem
es fo
r pa
rale
gals
es
tabl
ishe
d an
d op
erat
iona
l
01
11
11
LAB
N/A
*
8.
Revi
se tr
aini
ng
curr
icul
um in
pa
rale
gal s
tudi
es
leve
ls 3
, 2 a
nd 1
Num
ber o
f re
visi
ons
of tr
aini
ng
curr
icul
um in
pa
rale
gal s
tudi
es
leve
ls 3
, 2 a
nd 1
N/A
03
36
6Te
chni
cal E
duca
tion
, Vo
cati
onal
and
En
trep
rene
ursh
ip T
rain
ing
Aut
hori
ty (T
EVET
A),
LAB,
MoJ
, Min
istr
y of
Gen
eral
Ed
ucat
ion,
Zam
bia
Inst
itute
of
Adv
ance
d Le
gal E
duca
tion
(ZIA
LE),
Nat
iona
l Ins
titut
e of
Pub
lic A
dmin
istr
atio
n (N
IPA
), U
nive
rsity
of Z
ambi
a an
d ot
her p
ublic
and
pr
ivat
e un
iver
sitie
s, LA
Z,
PAN
, Nat
iona
l Leg
al A
id
Clin
ic fo
r Wom
en (N
LACW
), Ca
ritas
Zam
bia,
Zam
bia
Civi
c Ed
ucat
ion
Ass
ocia
tion
(ZCE
A),
ZPS,
ZCS
, NPA
, Jud
icia
ry
380,
000
* Co
sts
cove
red
unde
r LA
B bu
dget
, see
Spe
cific
Obj
ectiv
e 6
Mea
sure
6.2
26 NATIONAL LEGAL AID POLICY
Mea
sure
sAc
tiviti
esO
utpu
t Ind
icat
orTa
rget
sRe
spon
sibl
e U
nit
Reso
urce
s Es
timat
es
(ZM
W)
Base
Ye
ar20
1820
1920
2020
2120
22
9.
Dev
elop
trai
ning
m
anua
ls a
nd
refe
renc
e m
ater
ials
for
each
leve
l of
the
trai
ning
cu
rric
ulum
in
para
lega
l stu
dies
Num
ber o
f tra
inin
g m
anua
ls a
nd
refe
renc
e m
ater
ials
fo
r eac
h le
vel
of th
e tr
aini
ng
curr
icul
um in
pa
rale
gal s
tudi
es
deve
lope
d
03
33
33
Tech
nica
l Wor
king
Gro
up
on T
rain
ing
in P
aral
egal
St
udie
s (a
s pe
r abo
ve
men
tione
d in
stitu
tions
and
or
gani
satio
ns u
nder
Act
ivity
N
o. 8
)
825,
000
10.
Accr
edit
trai
ners
an
d tr
aini
ng
orga
nisa
tions
to
prov
ide
trai
ning
co
urse
s in
pa
rale
gal s
tudi
es
Num
ber o
f tra
iner
s ac
cred
ited
00
04
44
TEV
ETA
N/A
Num
ber o
f tra
inin
g or
gani
satio
ns
accr
edite
d
00
01
11
11.
Prov
ide
trai
ning
co
urse
s as
per
th
e tr
aini
ng
curr
icul
um in
pa
rale
gal s
tudi
es
appr
oved
by
the
TEVE
TA
Num
ber o
f pa
rale
gals
trai
ned
in p
aral
egal
stud
ies
leve
l 3
010
025
035
045
055
0
TEV
ETA
-acc
redi
ted
orga
nisa
tion
s, u
nive
rsit
ies,
ot
her h
ighe
r edu
cati
onal
in
stit
utio
ns
4,03
0,00
0
Num
ber o
f pa
rale
gals
trai
ned
in p
aral
egal
stud
ies
leve
l 2
00
5010
015
020
0
Num
ber o
f pa
rale
gals
trai
ned
in p
aral
egal
stud
ies
leve
l 1
00
5010
012
014
0
NATIONAL LEGAL AID POLICY 27
Mea
sure
sAc
tiviti
esO
utpu
t Ind
icat
orTa
rget
sRe
spon
sibl
e U
nit
Reso
urce
s Es
timat
es
(ZM
W)
Base
Ye
ar20
1820
1920
2020
2120
22
12.
Eval
uate
trai
ning
co
urse
s in
pa
rale
gal s
tudi
es
carr
ied
out o
n th
e ba
sis
of T
EVET
A
stan
dard
s an
d re
gula
tions
Num
ber o
f tr
aini
ng c
ours
es in
pa
rale
gal s
tudi
es
eval
uate
d on
the
basi
s of
TEV
ETA
st
anda
rds
and
regu
latio
ns
04
1422
2936
TEV
ETA
N/A
13.
Ass
ess
trai
ning
ne
eds
and
desi
gn
refr
eshe
r cou
rses
fo
r par
aleg
als
leve
ls 3
, 2 a
nd 1
Num
ber o
f re
fres
her c
ours
es
for p
aral
egal
s le
vels
3, 2
and
1
desi
gned
00
13
33
LAB,
acc
redi
ted
CSO
s12
0,00
0
14.
Prov
ide
refr
eshe
r co
urse
s fo
r pa
rale
gals
leve
ls
3, 2
and
1
Num
ber o
f pa
rale
gals
leve
ls 3
, 2
and
1 at
tend
ing
refr
eshe
r cou
rses
00
100
350
550
725
LAB,
acc
redi
ted
CSO
s1,
087,
500
15.
Dev
elop
and
di
ssem
inat
e D
isci
plin
ary
Code
fo
r Par
aleg
als
Num
ber o
f D
isci
plin
ary
Code
s fo
r Par
aleg
als
deve
lope
d an
d di
ssem
inat
ed
01
11
11
LAB
40,0
00
16.
Dev
elop
qua
lity
assu
ranc
e to
ols
and
proc
edur
es
for p
aral
egal
s
Num
ber o
f qua
lity
assu
ranc
e to
ols
and
proc
edur
es
for p
aral
egal
s de
velo
ped
02
34
44
LAB
80,0
00
28 NATIONAL LEGAL AID POLICY
Mea
sure
sAc
tiviti
esO
utpu
t Ind
icat
orTa
rget
sRe
spon
sibl
e U
nit
Reso
urce
s Es
timat
es
(ZM
W)
Base
Ye
ar20
1820
1920
2020
2120
22
17.
Esta
blis
h an
d op
erat
iona
lise
pe
er to
pee
r le
arni
ng p
latf
orm
Num
ber o
f pee
r to
pee
r lea
rnin
g pl
atfo
rms
esta
blis
hed
and
oper
atio
nalis
ed
00
1020
3040
LAB,
acc
redi
ted
CSO
s20
0,00
0
Mea
sure
sAc
tiviti
esO
utpu
t Ind
icat
orTa
rget
sRe
spon
sibl
e U
nit
Reso
urce
s Es
timat
es
(ZM
W)
Base
Ye
ar20
1820
1920
2020
2120
22
Spec
ific
Obj
ecti
ve 6
: To
stre
ngth
en in
stit
utio
nal c
apac
ity
in o
rder
to a
dequ
atel
y m
anag
e a
com
preh
ensi
ve le
gal a
id s
yste
m in
Zam
bia
Mea
sure
6.1
Stre
ngth
en
the
Lega
l Aid
Bo
ard
(LA
B)
by w
iden
ing
its
man
date
1.
Revi
ew a
nd
amen
d th
e Le
gal
Aid
Act
in li
ne
with
the
Lega
l Aid
Po
licy
and
subm
it fo
r ado
ptio
n
Leve
l of p
rogr
ess
in a
men
ding
the
Lega
l Aid
Act
in
line
with
the
Lega
l A
id P
olic
y
010
0%10
0%10
0%10
0%10
0%
LAB,
MoJ
, Zam
bia
Law
D
evel
opm
ent C
omm
issi
on
(ZLD
C)47
0,00
0
2.
Revi
ew o
ther
le
gisl
atio
n an
d re
gula
tions
and
pr
opos
e fu
rthe
r am
endm
ents
in
line
with
the
Lega
l Aid
Pol
icy,
if
requ
ired
Leve
l of p
rogr
ess
in re
view
ing
othe
r le
gisl
atio
n an
d re
gula
tions
and
pr
opos
ing
furt
her
amen
dmen
ts in
lin
e w
ith th
e Le
gal
Aid
Pol
icy
040
%10
0%10
0%10
0%10
0%
LAB,
LA
Z, M
oJ, Z
LDC
200,
000
NATIONAL LEGAL AID POLICY 29
Mea
sure
sAc
tiviti
esO
utpu
t Ind
icat
or
Targ
ets
Resp
onsi
ble
Uni
tRe
sour
ces
Estim
ates
(Z
MW
)Ba
se
Year
2018
2019
2020
2021
2022
Mea
sure
6.2
En
hanc
e th
e in
stit
utio
nal
stru
ctur
es
and
inte
rnal
or
gani
sati
on
of th
e Le
gal
Aid
Boa
rd
(LA
B) b
y fu
rthe
r de
cent
ralis
ing
its
oper
atio
n an
d se
rvic
es
and
esta
blis
hing
ad
diti
onal
co
mm
itte
es,
unit
s an
d de
part
men
ts
unde
r the
LA
B
3.
Adop
t and
im
plem
ent t
he
Lega
l Aid
Pol
icy
Impl
emen
tatio
n G
uide
lines
Num
ber o
f Le
gal A
id P
olic
y Im
plem
enta
tion
Gui
delin
es a
dopt
ed
by th
e LA
B an
d op
erat
iona
lised
01
11
11
LAB
N/A
4.
Cons
titut
e an
d op
erat
e a
Para
lega
l St
andi
ng
Com
mitt
ee a
t th
e LA
B w
ith
mem
bers
hip
and
func
tions
as
pres
crib
ed in
the
Lega
l Aid
Pol
icy
Impl
emen
tatio
n G
uide
lines
Leve
l of
oper
atio
nalis
atio
n of
the
LAB
Para
lega
l Sta
ndin
g Co
mm
ittee
060
%10
0%10
0%10
0%10
0%
LAB
750,
000
30 NATIONAL LEGAL AID POLICY
Mea
sure
sAc
tiviti
esO
utpu
t Ind
icat
or
Targ
ets
Resp
onsi
ble
Uni
tRe
sour
ces
Estim
ates
(Z
MW
)Ba
se
Year
2018
2019
2020
2021
2022
5.
Esta
blis
h an
d m
anag
e a
Uni
t un
der t
he L
AB
Secr
etar
iat
resp
onsi
ble
for t
he
oper
atio
nalis
atio
n of
the
accr
edita
tion
regi
me
for C
SOs
and
univ
ersi
ty la
w
clin
ics,
and
for
the
regi
stra
tion,
qu
ality
ass
uran
ce
and
disc
iplin
ary
proc
esse
s fo
r pa
rale
gals
, leg
al
assi
stan
ts a
nd
lega
l aid
ass
ista
nts
Num
ber o
f ad
ditio
nal U
nits
un
der t
he L
AB
Secr
etar
iat
resp
onsi
ble
for t
he
oper
atio
nalis
atio
n of
the
accr
edita
tion
regi
me
of C
SOs
and
univ
ersi
ty la
w
clin
ics,
and
for
the
regi
stra
tion,
qu
ality
ass
uran
ce
and
disc
iplin
ary
proc
esse
s fo
r pa
rale
gals
, leg
al
assi
stan
ts a
nd le
gal
aid
assi
stan
ts
01
11
11
LAB,
MoJ
, M
inis
try
of F
inan
ce3,
649,
800
6.
Ass
ess
trai
ning
ne
eds
and
prov
ide
capa
city
bu
ildin
g co
urse
s fo
r LA
B m
embe
rs
of s
taff
Num
ber o
f ca
paci
ty b
uild
ing
cour
ses
for L
AB
mem
bers
of s
taff
carr
ied
out
01
23
45
LAB
500,
000
NATIONAL LEGAL AID POLICY 31
Mea
sure
sAc
tiviti
esO
utpu
t Ind
icat
orTa
rget
sRe
spon
sibl
e U
nit
Reso
urce
s Es
timat
es
(ZM
W)
Base
Ye
ar20
1820
1920
2020
2120
22
7.
Stre
ngth
en a
nd
dece
ntra
lise
the
oper
atio
n of
LA
B N
atio
nal a
nd
Prov
inci
al O
ffice
s
Leve
l of i
ncre
ase
in th
e nu
mbe
r of
appl
icat
ions
for
lega
l aid
rece
ived
by
LA
B
8,93
8+2
%+3
%+4
%+5
%+6
%
LAB,
MoJ
, M
inis
try
of F
inan
ce16
,840
,136
**Le
vel o
f inc
reas
e in
the
num
ber o
f ca
ses
hand
led
by
LAB
4,59
9+2
%+3
%+4
%+5
%+6
%
8.
Esta
blis
h LA
B D
istr
ict O
ffice
s st
artin
g in
di
stric
ts w
here
the
need
s in
term
s of
le
gal a
id s
ervi
ces
are
high
est
Num
ber o
f LA
B D
istr
ict o
ffice
s es
tabl
ishe
d
2 2
4 6
8 10
LAB,
MoJ
, M
inis
try
of F
inan
ce14
,900
,000
9.
Impl
emen
t e-
Gov
ernm
ent
polic
y an
d sy
stem
s ap
plic
able
to L
AB
Leve
l of
impl
emen
tatio
n of
e-G
over
nmen
t po
licy
and
syst
ems
appl
icab
le to
LA
B
040
%10
0%10
0%10
0%10
0%
LAB
N/A
10.
Dev
elop
a lo
ng-
term
fina
ncia
l re
sour
ces
mob
ilisa
tion
mec
hani
sm
Leve
l of p
rogr
ess
in d
evel
opin
g a
long
-ter
m
finan
cial
reso
urce
s m
obili
satio
n m
echa
nism
040
%10
0%
100%
100%
100%
LAB,
MoJ
, M
inis
try
of F
inan
ce24
0,00
0
** In
add
ition
to th
e re
sour
ces
allo
cate
d on
a y
early
bas
is fr
om th
e st
ate
budg
et to
the
Lega
l Aid
Boa
rd (2
0,99
9,95
8 ZM
W in
201
7)
32 NATIONAL LEGAL AID POLICY
Mea
sure
sAc
tiviti
esO
utpu
t Ind
icat
orTa
rget
sRe
spon
sibl
e U
nit
Reso
urce
s Es
timat
es
(ZM
W)
Base
Ye
ar20
1820
1920
2020
2120
22
11.
Enga
ge
Parli
amen
taria
ns,
rele
vant
min
istr
ies
and
coop
erat
ing
part
ners
to
advo
cate
for a
n in
crea
se in
the
leve
l of f
undi
ng
for l
egal
aid
Num
ber o
f ad
voca
cy
even
ts w
ith
Parli
amen
taria
ns,
rele
vant
min
istr
ies
and
coop
erat
ing
part
ners
for a
n in
crea
se in
the
leve
l of f
undi
ng fo
r le
gal a
id
01
23
45
LAB,
MoJ
250,
000
12.
Dev
elop
a
mon
itorin
g an
d ev
alua
tion
stra
tegy
Leve
l of p
rogr
ess
in d
evel
opin
g a
mon
itorin
g an
d ev
alua
tion
stra
tegy
060
%10
0%
100%
100%
100%
LAB
140,
000
13.
Cond
uct
syst
emat
ic a
nd
cont
inuo
us
asse
ssm
ent
of p
rogr
ess
mad
e in
the
impl
emen
tatio
n of
the
Lega
l Aid
Po
licy
Num
ber o
f as
sess
men
ts
of p
rogr
ess
mad
e in
the
impl
emen
tatio
n of
the
Lega
l Aid
Po
licy
01
23
45
LAB
750,
000
14.
Prod
uce
annu
al
repo
rt o
n pr
ogre
ss m
ade
in
impl
emen
ting
the
Lega
l Aid
Pol
icy
Num
ber o
f ann
ual
repo
rts
prod
uced
on
pro
gres
s m
ade
in im
plem
entin
g th
e Le
gal A
id
Polic
y
01
23
45
LAB
50,0
00
NATIONAL LEGAL AID POLICY 33
Mea
sure
sAc
tiviti
esO
utpu
t Ind
icat
orTa
rget
sRe
spon
sibl
e U
nit
Reso
urce
s Es
timat
es
(ZM
W)
Base
Ye
ar20
1820
1920
2020
2120
22
15.
Org
anis
e pe
riodi
c ex
tern
al
eval
uatio
n to
an
alys
e th
e eff
ectiv
enes
s, effi
cien
cy,
rele
vanc
e, im
pact
an
d su
stai
nabi
lity
of th
e Le
gal A
id
Polic
y
Num
ber
of e
xter
nal
eval
uatio
ns c
arrie
d ou
t
00
01
12
MoJ
, LA
B40
0,00
0
16.
Dev
elop
a
com
mun
icat
ion
stra
tegy
with
in
dica
tion
of
the
poss
ible
co
ntrib
utio
ns
from
the
diffe
rent
Le
gal A
id S
ervi
ce
Prov
ider
s (L
ASP
s)
and
othe
r in
stitu
tions
in
diss
emin
atin
g in
form
atio
n on
le
gal a
id
Leve
l of p
rogr
ess
in d
evel
opin
g a
com
mun
icat
ion
stra
tegy
with
in
dica
tion
of
the
poss
ible
co
ntrib
utio
ns
from
the
diffe
rent
LA
SPs
and
othe
r in
stitu
tions
in
diss
emin
atin
g in
form
atio
n on
le
gal a
id
050
%10
0%10
0%10
0%10
0%
LAB,
oth
er L
ASP
s, ZP
S, Z
CS, N
atio
nal
Pros
ecut
ion
Auth
ority
(N
PA),
Judi
ciar
y an
d ot
her l
aw e
nfor
cem
ent
inst
itutio
ns, D
istr
ict
Adm
inis
trat
ion
140,
000
34 NATIONAL LEGAL AID POLICY
Mea
sure
sAc
tiviti
esO
utpu
t Ind
icat
or
Targ
ets
Resp
onsi
ble
Uni
tRe
sour
ces
Estim
ates
(ZM
W)
Base
Ye
ar20
1820
1920
2020
2120
22
17.
Org
anis
e se
nsiti
satio
n m
eetin
gs w
ith
stak
ehol
ders
at
nat
iona
l, pr
ovin
cial
and
di
stric
t lev
el to
pr
esen
t the
Leg
al
Aid
Pol
icy,
its
key
feat
ures
and
av
aila
ble
lega
l aid
se
rvic
es
Num
ber o
f sen
sitis
atio
n m
eetin
gs o
rgan
ised
w
ith s
take
hold
ers
at
natio
nal,
prov
inci
al
and
dist
rict l
evel
to
pres
ent t
he L
egal
Aid
Po
licy,
its
key
feat
ures
an
d av
aila
ble
lega
l aid
se
rvic
es
011
2525
2525
LAB,
MoJ
, st
akeh
olde
rs a
t na
tiona
l, pr
ovin
cial
an
d di
stric
t lev
el1,
150,
000
18.
Esta
blis
h,
mai
ntai
n an
d di
ssem
inat
e a
Dire
ctor
y of
LA
B O
ffice
s an
d Ac
cred
ited
Lega
l D
esks
Num
ber o
f Dire
ctor
y of
LA
B O
ffice
s an
d Ac
cred
ited
Lega
l Des
ks
esta
blis
hed,
mai
ntai
ned
and
diss
emin
ated
01
11
11
LAB
50,0
00
NATIONAL LEGAL AID POLICY 35
Mea
sure
sAc
tiviti
esO
utpu
t Ind
icat
orTa
rget
sRe
spon
sibl
e U
nit
Reso
urce
s Es
timat
es
(ZM
W)
Base
Ye
ar20
1820
1920
2020
2120
22
Mea
sure
6.3
St
reng
then
th
e ro
le o
f re
leva
nt
just
ice
inst
itut
ions
an
d ot
her
stak
ehol
ders
in
sup
port
ing
the
effici
ent
and
effec
tive
op
erat
ion
of th
e le
gal
aid
syst
em in
Za
mbi
a
19.
Adop
t tra
inin
g sc
hem
e in
par
aleg
al s
tudi
es
for t
he th
ree
leve
ls
of q
ualifi
catio
n of
pa
rale
gals
Num
ber o
f tr
aini
ng s
chem
e in
pa
rale
gal s
tudi
es
leve
ls 3
, 2 a
nd 1
ad
opte
d
03
33
33
TEV
ETA
, LA
B, M
oJN
/A
20.
Ope
ratio
nalis
e gu
idel
ines
for
resp
onsi
ble
office
rs in
re
spec
tive
inst
itutio
ns
to:
a.
Info
rm a
nd a
ssis
t un
repr
esen
ted
pers
ons
in p
olic
e st
atio
ns o
r pos
ts,
corr
ectio
nal
faci
litie
s and
cou
rts
on th
eir r
ight
to
lega
l aid
and
of
othe
r pro
cedu
ral
safe
guar
dsb.
En
sure
acc
ess,
at n
o fe
e, b
y m
embe
rs o
f the
pu
blic
, per
sons
in
pol
ice
cust
ody
and
inm
ates
to
the
Dire
ctor
y of
LA
B O
ffice
s an
d Ac
cred
ited
Lega
l D
esks
Leve
l of
oper
atio
nalis
atio
n of
gui
delin
es o
n du
ty to
info
rm
pers
ons
on th
eir
right
to le
gal
aid
inst
itutio
ns
by re
spec
tive
inst
itutio
ns
040
%80
%10
0%10
0%10
0%
ZPS,
ZCS
, NPA
, Ju
dici
ary
and
othe
r la
w e
nfor
cem
ent
inst
itut
ions
, D
istr
ict
Adm
inis
trat
ion,
Lo
cal A
utho
riti
es,
LAB
500,
000
Leve
l of
oper
atio
nalis
atio
n of
gui
delin
es o
n en
surin
g ac
cess
to
the
Dire
ctor
y of
LA
B O
ffice
s an
d Ac
cred
ited
Lega
l Des
ks
by re
spec
tive
inst
itutio
ns
040
%80
%10
0%10
0%10
0%
36 NATIONAL LEGAL AID POLICY
Mea
sure
sAc
tiviti
esO
utpu
t Ind
icat
orTa
rget
sRe
spon
sibl
e U
nit
Reso
urce
s Es
timat
es
(ZM
W)
Base
Ye
ar20
1820
1920
2020
2120
22
21.
Conc
lude
M
emor
andu
ms
of U
nder
stan
ding
(M
oUs)
for e
ach
LSU
se
ttin
g ou
t rol
es a
nd
resp
onsi
bilit
ies
for
Judi
ciar
y, L
AB
and
accr
edite
d CS
Os
in
oper
atin
g le
gal d
esks
Num
ber o
f MoU
s co
nclu
ded
in
rela
tion
to L
SUs
18
1013
1619
Judi
ciar
y, L
AB,
ac
cred
ited
CSO
sN
/A
22.
Mak
e offi
ce s
pace
av
aila
ble
to L
SUs
with
in a
lread
y ex
istin
g co
urt
stru
ctur
es w
hene
ver
poss
ible
Num
ber o
f LSU
s ho
sted
with
in
alre
ady
exis
ting
cour
t str
uctu
res
68
1013
1619
Judi
ciar
y N
/A
23.
Conc
lude
MoU
s fo
r ea
ch c
orre
ctio
nal
faci
lity
lega
l des
k se
ttin
g ou
t rol
es
and
resp
onsi
bilit
ies
for Z
CS, L
AB
and
accr
edite
d CS
Os
in
oper
atin
g le
gal d
esks
Num
ber o
f M
oUs
conc
lude
d in
rela
tion
to
corr
ectio
nal f
acili
ty
lega
l des
ks
06
67
89
ZCS,
LA
B,
accr
edit
ed C
SOs
N/A
24.
Mak
e offi
ce
spac
e av
aila
ble
to
corr
ectio
nal f
acili
ty
lega
l des
ks w
ithin
al
read
y ex
istin
g co
rrec
tiona
l fac
ilitie
s w
hene
ver p
ossi
ble
Num
ber o
f co
rrec
tiona
l fa
cilit
y le
gal d
esks
ho
sted
with
in
alre
ady
exis
ting
corr
ectio
nal
faci
litie
s
66
67
89
ZCS
N/A
NATIONAL LEGAL AID POLICY 37
Mea
sure
sAc
tiviti
esO
utpu
t Ind
icat
orTa
rget
sRe
spon
sibl
e U
nit
Reso
urce
s Es
timat
es
(ZM
W)
Base
Ye
ar20
1820
1920
2020
2120
22
25.
Conc
lude
MoU
s fo
r eac
h po
lice
stat
ion
lega
l des
k se
ttin
g ou
t rol
es
and
resp
onsi
bilit
ies
for Z
PS, L
AB
and
accr
edite
d CS
Os
in
oper
atin
g le
gal d
esks
Num
ber o
f MoU
s co
nclu
ded
in
rela
tion
to p
olic
e st
atio
n le
gal d
esks
01
12
34
ZPS,
LA
B,
accr
edit
ed C
SOs
N/A
26.
Mak
e offi
ce s
pace
av
aila
ble
to p
olic
e st
atio
n le
gal d
esks
w
ithin
alre
ady
exis
ting
polic
e st
atio
ns w
hene
ver
poss
ible
Num
ber o
f pol
ice
stat
ion
lega
l des
ks
host
ed w
ithin
al
read
y ex
istin
g po
lice
stat
ions
11
12
34
ZPS
N/A
27.
Ass
ist L
egal
Aid
Se
rvic
e Pr
ovid
ers
(LA
SPs)
in c
arry
ing
out l
egal
edu
catio
n an
d in
form
atio
n pr
ogra
mm
es fo
r m
embe
rs o
f the
pu
blic
Num
ber o
f leg
al
educ
atio
n an
d in
form
atio
n pr
ogra
mm
es fo
r m
embe
rs o
f the
pu
blic
car
ried
out
by L
ASP
s
N/A
1020
3040
50M
inis
try
of G
ener
al
Educ
atio
n, D
istr
ict
Adm
inis
trat
ion,
Lo
cal A
utho
riti
es,
Min
istr
y of
Chi
efs
and
Trad
itio
nal
Aff
airs
, Min
istr
y of
N
atio
nal G
uida
nce
and
Relig
ious
A
ffai
rs, M
CDSS
, m
edia
hou
ses
N/A
GRA
ND
TO
TAL
74,9
94,9
36**
** In
add
ition
to th
e re
sour
ces
allo
cate
d on
a y
early
bas
is fr
om th
e st
ate
budg
et to
the
Lega
l Aid
Boa
rd (2
0,99
9,95
8 ZM
W in
201
7)
38 NATIONAL LEGAL AID POLICY
NATIONAL LEGAL AID POLICY 39