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Unreasonable Client Expectations
Behavior of Lawyers
Maldiagnosis by Mediator
Wrong Process
They Fail Because:
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Process/Ground Rules
Mediator Style
Who will attend?
Pre-Mediation Submissions
What to Accomplish
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Decision-makers
Insurance Carriers
Spouses
Key Players
Constituents
Stakeholders
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Establishing Comfort
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1. Demographic Facts
2. How can Lawyers Help?
3. Attorney-Attorney Issues
4. Attorney-Client Issues
5. Building Boxes
Preparing Clients
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What’s a caucus?
Bring a Book
What to Expect
Understanding Priorities
Ex Parte conversations are okay!
Double-team the Mediator
What if the Mediator is the Problem?
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