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Repositioning Agency Development
Strategic Support for Greater Nationwide Impact
October 2011
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Clarifying Who We Are Talking About Today
• Diversity
• Government Relations
• Human Resources, including Learning & Development
• Information Technology
• Finance
• Operations
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Karen Mathis, President & CEOKaren Mathis, President & CEO
Max Miller
CAO & General Counsel
Max Miller
CAO & General Counsel
John Avondolio
VP, Marketing & Communications
John Avondolio
VP, Marketing & Communications
Cindy Mesko
SVP Agency & Program Development
Cindy Mesko
SVP Agency & Program Development
Jan McDavitt
CDO & VP of Philanthropy
Jan McDavitt
CDO & VP of Philanthropy
• Foundations & corporate giving
• Corporate Engagement
• Individual Giving
• Agency Support
• Philanthropic IT Services
• Agency Development
• Program Development (including Child Safety)
• Agency Communications
• Reporting
• Marketing
• Media & Public Relations
• Marketing Communications
• Agency support
• BBBSA provides both indirect and direct support for agencies
• Today’s call focuses on Agency Development support only.
WHY…
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Why?…
4
Where do I find ____on Agency Connection?
Who do I talk to about ____at the National Office?What are the Network Goals?
When is the Leadership Summit?
Where can I get a list of BBBS State Associations?
Where can I get an Outcome Report?
What are the most important elements to include in my _____ policy?
When and where is the next ____ training?
What form should I use to report on ____ grant?
These requests can take anywhere from 10 minutes to an hour to answer.
Where can I get a list of our National Corporate partners?
Why?…
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…so that Agencies Achieve Deeper Impact in Their Communities
Our Overarching Goal is to Support Sustainable Outcomes
Our team will strategically collaborate with agencies to maximize organizational effectiveness, leading to affiliate sustainability
and mission fulfillment.
Who Are You Going To Call???
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1. Start with ONLINE Resources (next slide)2. Contact the Agency Development staff whose
functional team relates to your question– there will be a guide to our new department structure on Agency Connection
3. Take advantage of your LAA, MLAA, and SMAA affinity groups, as well as State Associations
4. If a CEO or Board Member needs a critical thinking partner, contact the Network Liaisons to make an appointment (slide 15)
On Line Resources
The BBBSA 2012-2015 Business Plan Is Committed to Improvements in These Support ResourcesThe BBBSA 2012-2015 Business Plan Is Committed to Improvements in These Support Resources
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The Agency Development Team…
Affiliate Relations
Network Liaisons
Tricia Bachus-Sr. Director
Grantee Performance
Program Performance
Strategic Performance
AIM Conversions
Marva White
(formerly AIM)
Sandy Maskell
(formerly Affiliate Relations)
Beth Morgan (formerly
Southeast)
Cerigwyn Parsons(formerly
West/Southwest)
Angela Williams
(formerly Midwest)
Tisha Frank
(formerly West/Southwest)
OPENLiz Grenat
(formerly Midwest)Debbie Ross (formerly Affiliate
Relations
Hilary Fenders (formerly
Northeast)
Melissa Gordon (formerly Midwest)
Glenn Thomas (formerly
Southeast)
OPEN
Brenda Jimenez (formerly
Northeast)Michael
Hackman(formerly Northeast)
Ed Allen(formerly
Southeast)
OPEN OPEN8
Details…
GETTING TO KNOW YOUR TEAMS
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• AIM agencies in queue for rollout
• AIM conversions – from Kick-Off to Live
AIM Conversion Team
All agencies on a standard platform for consistent
qualilty program
services by 1/1/2014
Your
Expertise
For…
How It Works Our Value
Non-AIM agencies receive Readiness Surveys; 30 days to return
Scheduled based on Readiness and Availability
90 day cycle (Kick-Off to LIVE)90 day cycle (Kick-Off to LIVE)
Agencies receive confirmed kick-off date 6-8 weeks prior
Agency data is migrated to AIM; agency staff begins to learn how to use AIM
Agencies go LIVE on AIM; data is reconciled with old Agency Directory system
Marva White
Email: [email protected]
Phone: 918-459-0293
AC page: Conversion Center
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OPEN POSITION
OPEN POSITION
Affiliate Relations Team
Stronger, more consistent
and protected Big Brothers Big Sisters
brand
Your
Expertise
For…
How It Works
Sandy MaskellEmail:
Phone: 215-665-7777
AC page: Standards
Our Value
• Existing or new standards and/or MAA
• Merger or consolidation consulting
• Agency at-risk issues (e.g., financial
insolvency)
• Pre-AIM preparedness
Existing standards compliance
Standards preparedness – link you to resources/tools/samples; AIM implementation
Support & consult with organizational crises and configuration issues
20142012-20132011
Glenn ThomasEmail: [email protected]
Phone: 704-258-6165
Liz GrenatEmail: [email protected]
Phone: 812-961-4328
All agencies fully implement standards for 2014
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• BBBSA pass-through grant support
• Eligibility for next round of BBBSA grants
• Grant MOA interpretation and trouble-shooting
• Required grant site visits
Grantee Performance Team
All BBBSA grantees meet
grant deliverables,
leading to additional funding
opportunities
Your
Expertise
For…
How It Works
Beth MorganEmail: [email protected]
Phone: 404-449-6234
Our Value
Debbie RossEmail: [email protected]
Phone: 215-665-7744
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Program Performance Team
More agencies achieving positive,
sustained outcomes for
youth
Your
Expertise
For…
How It Works Our Value
3-5 month cycle 3-5 month cycle
Cerigwyn ParsonsEmail:
Phone: 702-685-2634 Hilary FendersEmail: [email protected]
Phone: 207-699-4190
Melissa GordonEmail: [email protected]
Phone: 502-235-2786
Nov. 2011
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OPEN POSITION
• Program capacity (leadership and management; fully implemented SDS)
• Program performance management
1 The plan after these pilots is to work with agencies in need of improving program metrics to incrementally increase network ranges of
higher performance.
• Organizational capacity building
• Leadership coaching
• Best practice consulting
Strategic Performance Team
More agencies achieving
organizational effectiveness
and sustainability
Your
Expertise
For…
How It Works Our Value
3-5 month cycle 3-5 month cycle
Nov. 2011
Angela WilliamsEmail:
Phone: 314-276-6461 Ed AllenEmail: [email protected]
Phone: 843-883-8109
Brenda JimenezEmail: [email protected]
Phone: 201-792-9798
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OPEN POSITION
• Connecting and optimizing…• Innovation• Advocacy support• Effective practices• Partnership
development• National to affiliate
disaster coordination
• Critical issues consulting with CEOs and Boards
Network Liaison Team
Your
Expertise
For…
Tisha FrankEmail: [email protected]
Phone: 206-290-3856
Michael HackmanEmail: [email protected]
Phone: 215-665-7746
Leverage the impact and
power of the network
through peer-to-peer
sharing and learning to
advance our mission
Our ValueHow It Works
15
CEOs/Board-for Critical Issues, email: [email protected]
Agency Development Support for Nationwide Impact
We are committed to bringing more value to agencies; better outcomes for our children
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