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Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

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Page 1: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

Report May 2015 – Launch: EX3800 Overall 165 Clippings in May

by

Page 2: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

Report May 2015 - NETGEAR Retail Business Unit

Page 3: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

Report May 2015 - NETGEAR Retail Business Unit

NETGEAR RBU PR Summary April

- Total: May: 143 (RBU) (2 both)- Coverage is focused on EX3800, Smart Home in general, Security hole regarding Netgear routers - PR-Activities:

• L&P translated and sent out the EX3800 press release• L&P adressed the ambassador program to further bloggers from the product tester

campaign on facebook• L&P arranged the translation of the superfan website • L&P translated several product descriptions for superfan content• L&P helped intensively several Arlo testers to handle the product• L&P filled out a questionaire regarding a RN202 review in Com! Magazine• L&P answered several questions of a journalist of POS-Mail regarding Arlo – article

published• L&P attended superfan program call and sent over several program suggestions for

Germany• L&P helped several ambassadors who had problems with the products while testing• L&P started arranging a press tour in vienna in June (three meetings arranged, more

are not possible because of timing problems of the attending Netgear people)• L&P sent out statement reg. security issue to two media (ITEspresso, heise)

Page 4: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

Report May 2015 - NETGEAR Retail Business Unit

NETGEAR RBU PR Summary May

- Total: May: 144 (RBU)- Coverage is focused on EX3800, Smart Home in general, Security issue regarding Netgear routers

- Review published: • Arlo: Telecom Handel, telecom-handel.de, com-magazin.de• R7500: Chip Sonderhefte, chip.de• R7000: Chip Sonderhefte, Mac Life, maclife.de, tech.de• R6250: Chip Sonderhefte• D6300B: Chip Sonderhefte• R6200B: Chip Sonderhefte• RN102: Chip Sonderhefte• RN104: Chip Sonderhefte• RN312: Chip Sonderhefte• RN314: Chip Sonderhefte

Page 5: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

Report May 2015 - NETGEAR Retail Business Unit

NETGEAR RBU PR Summary May

- Review units placed in reviews:

Page 6: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

Report May 2015 - NETGEAR Retail Business Unit

NETGEAR eCom & Social Media Summary May

AMAZON DE: - Sent final weekly reporting to HQ- L&P hold a meeting with Petur from Gominga regarding tracking system optimisation- 165 issues handled in May 2015

FACEBOOK (in May 13.246 (+14)) and other social media channels- L&P answered several questions about Netgear products and functions posted on our

timeline or sent via FB message.- WiFi-optimization-series started on May 26th, 2015. L&P / Glancers created some graphics

(“WiFi-Snail”) for Facebook- The home security survey/Arlo raffle ended on May 8th, 2015 (116 participants). We

announced the winners and posted the results on Facebook - L&P posted several product updates in the social media channels- L&P attended Social Media reporting call with the HQ- L&P created an ongoing editorial schedule for facebook- L&P battled two shitstorm users at facebook and avoided an escalation

Page 7: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

Report May 2015 - NETGEAR Retail Business Unit

NETGEAR eCom & Social Media Summary May

- Posts: • May 4th: happy Monday post (Star Wars Day)• May 5th: Arlo review via telecom-handel.de• May 5th: EX2700 product review• May 6th: PC Welt raffle (R8000, ReadyNAS 200, GSS108)• May 6th: reminder: home security survey and Arlo raffle• May 8th: funny weekend post• May 11th: happy Monday post (caffeinated owl chart)• May 11th: participation deadline home security survey and Arlo raffle• May 12th: survey results• May 13th: user footage: Arlo video• May 14th: Father’s Day post• May 18th: happy Monday post• May 19th: EX2700 product review• May 20th: funny rail strike post• May 20th: user footage: Arlo action cam• May 26th: first post of the WiFi-optimization-series• May 27th: second post of the WiFi-optimization-series• May 29th: third post of the WiFi-optimization-series

Page 8: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

Report May 2015 - NETGEAR Retail Business Unit

NETGEAR Facebook Posts May

Page 9: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

Report May 2015 - NETGEAR Retail Business Unit

NETGEAR Facebook Posts May

Page 10: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

NETGEAR Facebook Insights May

Report May 2015 - NETGEAR Retail Business Unit

Page 11: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

NETGEAR Facebook Insights May

Report May 2015 - NETGEAR Retail Business Unit

Page 12: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

Report May 2015 - NETGEAR Retail Business Unit

NETGEAR RBU Twitter (313 Follower, +3 in May)

https://twitter.com/Netgear_de

Page 13: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

Report May 2015 - NETGEAR Retail Business Unit

NETGEAR Ambassadors May

Lilly Checkts: LINK [2.392 Facebook fans]

Tanja Testet: LINK[29 G+ Follower]

Needs4geeks: LINK[21 Facebook fans]

Page 14: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

Report May 2015 - NETGEAR Retail Business Unit

NETGEAR EX3800 Summary MayOverall 14 clippings

Page 15: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

Report May 2015 - NETGEAR Retail Business Unit

RBU - Topics Feb.

RBU - Topics March

NETGEAR RBU Coverage – Topics

3% 6%

49%

26%

4%

11%

RBU - Topics May

OthersRepeaterRouterSmart Home StorageSPBUPowerline

Page 16: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

Report May 2015 - NETGEAR Retail Business Unit

IT-Consumer Channel Mobile & Gadgets Smart HomeChip ChannelPartner Gizmodo Smart HomeComputer Bild Computer Reseller News Cashy's Blog (blog) Plugged Mediac't IT Business Stadtbremerhaven (blog) imaedia.de (blog)PC go Telecom Handel Mobile Geeks (blog) dpaPC Magazin Dealers Only Mobiflip.de (blog)  PC-Welt   Techstage.de (blog)  teltarif.de   vowe.net (blog)  Golem.de   imaedia.de (blog)  computerbase.de   netzwelt.de  ITEspresso.de   businesstraveller.de  ZDNet   Pureglam  winfuture   dpa  itseccity      dpa      

Gaming General Interest Mac / iOS Blogging Mumsjust-one.eu (blog) Guter Rat Macwelt sarahhatsgetestetGamestar Spiegel Online ifun.de (blog) Sookies ProdukttestsGamespot Focus Online Macup Tina Maria Produkttesterblog  dpa   Tina Testet  tvdigital.de   Gadgetina  hoerzu.de      dpa    

NETGEAR RBU VIP – Media

Page 17: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

Report May 2015 - NETGEAR Retail Business Unit

Germany - Tier 1

IT-Consumer Lifestyle Online

Chip SFT Bild.decom! dpa ChannelPartner.deComputer Bild GQ Chip.dec't Golem.dePC go heise onlinePC Magazin Spiegel onlinePC PraxisPC-Welt

Germany - Tier 2

IT-Consumer Lifestyle Online

Audio Video Foto Bild TV Digital Cnet / ZDNetChip Test & Kauf TV Movie (MM) magnus.deconnect netzwelt.deMacwelt pc-welt.devideo home vision teltarif.de

tomsnetworking.de

NETGEAR RBU VIP IT – Media

Page 18: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

Report May 2015 - NETGEAR Commercial Business Unit

Page 19: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

Report May 2015 - NETGEAR Commercial Business Unit

NETGEAR CBU Summary May

- Total: 20 (CBU) (2 both)- Coverage is focused on the ProSAFE Click-Switch-Series

- PR-Activities: • L&P wrote newsletter for the Netgear partner Bechtle in Switzerland• L&P wrote a press release regarding the webinars, that are free for all now and

published it in several social media channels• L&P attended the PR briefing webinar regarding RN3130• L&P offered RN3130 c’t, storage-insider.de, speicherguide.de for a review, so far no

positive feedback• L&P arranged M6100 review for itadministrator.de• L&P arranged a review of FVS336 in c’t magazine – waiting for results• L&P wrote answers for Jörg Lösche for a router feature in ComputerResellerNews

- Newsroom:• May, 6th: WEBINAR: wifi info and tips for retirement homes: LINK• May, 20th: Readers Choice Award, Netgear nominated twice: LINK

Page 20: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

Report May 2015 - NETGEAR Commercial Business Unit

NETGEAR CBU Summary May

- Case Studies: • Case Study Hotel Gmachl in Austria: written and at Netgear for approval, waiting for

feedback.• Case Study Private Hochschule Göttingen: written and at Netgear for approval, waiting

for feedback.• CaseStudy Howasped: finished and delivered.• CaseStudy Kleine Wolke: written and at Netgear for approval, waiting for feedback.• Case Study salus kliniken: written and at Netgear for approval, waiting for feedback.• Case Study Philippinie: cancelled because the project was no success.• CaseStudy Max Jenne: basic questionaire sent to customer, interview process started,

waiting for feedback from customer who does not respond to anything anymore.• Case Study Marienbad Nürnberg: basic questionaire sent, waiting for feedback from the

Netgear partner who is not answering on any e-mail.• Case Study BOS Food: basic questionaire process finished, in writing process with new

concept orientaded for netgear sales(shorter, bullet points)• Case Study Flughafen: contact details received, will be contacted as soon as the project

is successfully finished and the customer is informed

Page 21: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

Report May 2015 - NETGEAR Commercial Business Unit

NETGEAR CBU Coverage – Topics

14%

71%

14%

CBU - Topics May

OthersStorageSwitchingProSECUREBusiness Wireless

Page 22: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

Report May 2015 - NETGEAR Commercial Business Unit

NETGEAR CBU VIP Media

Germany - Tier 1

IT-B2B Channel Online

Computerwoche ChannelPartner ChannelPartner.de

it-administrator Computer Reseller News Chip.de

LANline IT-Business Golem.de

Telecom Handel heise online

tecchannel

Germany - Tier 2

IT-B2B Channel Online

Business & IT Dealers only ITEspresso / ZDNet

CIO funkschau handel Computerwoche.de

funkschau crn.de

IT-Sicherheit it-business.de

iX silicon.de

Storage-Insider

speicherguide

telecom-handel.de

tomsnetworking

Page 23: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

Report May 2015 - NETGEAR Overall

Page 24: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

Report May 2015 - NETGEAR Overall

NETGEAR VIP Media

CBU - Topics April

41%

25%

29%

6%

Region / Tier May

DE Tier 1DE Tier 2DE OthersATCH

Page 25: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

Report May 2015 - NETGEAR Overall

Quality April

NETGEAR Overall Sentiment Breakdown

21%

30%

49%

Quality May

Pos.

Neg.

Neut.

Page 26: Report May 2015 – Launch: EX3800 Overall 165 Clippings in May by

Report May 2015 - NETGEAR Overall

NETGEAR Overall Category Breakdown

Review Award Product Presenation

Raffle Interview Background Article

Case Study Corporate0

102030405060708090

100

12

0

36

0 2

100

0

15

Category May