Quick Start Steps
Removing support access for individuals and contract
numbersInstructions for Navigating in the Training ModuleThis
training module is best viewed in Slide Show mode. Click on the
PowerPoint slide show icon at the bottom of the screen. To proceed
to the next step, click the mouse, or use the PgDn or Down Arrow
key on your keyboard.To return to the previous step, right click
and select Previous from the menu, or use the PgUp or Up Arrow key
on your keyboard.To end the presentation, right click and select
End Show from the menu, or use the Esc key on your keyboard. Cisco
Confidential# 2013-2014 Cisco and/or its affiliates. All rights
reserved.Last Updated: April 2014
By NumberRemoving support access for individuals and contract
numbers
Cisco Confidential# 2013-2014 Cisco and/or its affiliates. All
rights reserved.Last Updated: April 2014Contract Number - Manage by
Number: Delete from Cisco.com Profile Screen 1 of 2To Delete a
Contract Number from a Cisco.com profile using the Manage by Number
screen:Choose a Contract Number.Enter a Contract Number that you
manage.ORSelect Delete contract from Cisco.com profile.Click the
Submit button.Select Delete contract from Cisco.com profile.Click
on the Submit button.Note:You cannot see a Contract Number in the
tool unless that number is in your Cisco.com profile and you are
set up to manage it.
OR
123123123Screen 1 of 2:123Cisco Confidential# 2013-2014 Cisco
and/or its affiliates. All rights reserved.Last Updated: April
20143
Contract Number Manage by Number: Delete from Cisco.com Profile
- Screen 2 of 2Once a Contract Number has been chosen and the
action Delete a contract from Cisco.com profile has been
selected:Select one, many, or all individuals from the list.Click
on the Submit button.A success message will be displayed. An email
confirmation will be sent to all Administrators for that contract
number as well as each individual.Or, search for an individual and
select them.Note:A message will be displayed if the Contract Number
you chose is not in the Cisco.com profile of any individuals.
1212Screen 2 of 2:Cisco Confidential# 2013-2014 Cisco and/or its
affiliates. All rights reserved.Last Updated: April 20144
By NameRemoving support access for individuals and contract
numbersCisco Confidential# 2013-2014 Cisco and/or its affiliates.
All rights reserved.Last Updated: April 2014
Contract Number - Manage by Name: Delete from Cisco.com
ProfileScreen 1 of 2To Delete a Contract from Cisco.com profile
using the Manage by Name screen:Select Delete contract from
Cisco.com profile.Click on the Submit button.Choose the
individual.Select a search attribute from the drop down list.A list
of individuals who match the search attribute and criteria you
entered will appear.Enter the information you want to search
for.Click on the Search button.
123456125346Screen 1 of 2:Cisco Confidential# 2013-2014 Cisco
and/or its affiliates. All rights reserved.Last Updated: April
20146
Contract Number - Manage by Name: Delete from Cisco.com
ProfileScreen 2 of 2Once an individual has been chosen and the
action Delete Contract from Cisco.com profile has been
selected:Select one, many, or all Contract Numbers from the
list.Click on the Submit button.A success message will be
displayed. An email confirmation will be sent to all Administrators
for that Contract Number as well as the individual.
Screen 2 of 2:1212Cisco Confidential# 2013-2014 Cisco and/or its
affiliates. All rights reserved.Last Updated: April 20147
