Remote work:challenge vs opportunities

September 2020

49% Employers are looking to change how they measure productivity at work

From «return to office» to «reimagining work»

Global trends: workforce and the workplace experience are being reset

79% Employers are looking for better digital tools to enable a mix of on-site and remote work

78% Employers are planning moderate to extensive changes to remote work strategies with associated policy changes

74% Employers are planning moderate to extensive changes in real estate

74% Employers expect to make either moderate or extensive changes to business travel and mobility

75% Employers are looking at moderate to extensive changes in learning and skills

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700+employers

RUSSIA: remote work is the new reality with strong growth perspectives

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Workplace remodeling: 75% plan remodeling of working spaces. Hoteling systems are to be introduced to decrease office occupancy (travel, sick leaves, remote work arrangements)

Remote and hybrid work: 3-4 in the office + 1-2 days from home. This will attract youngerworkforce and meet their request for greater flexibility

Remote work after lockdown: 80% of employers plan to keep the remote work arrangement as one of the work organization formats

IT, finance and accounting, HR – are the first to be considered for transfer to remote and hybridwork arrangements

Survey conducted among 56 employers in Russia representing various industriesTotal employee population ~ 1 500 000

Major challenge – remote goal setting and efficiency management

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70% Remote goa setting and efficiency management

Limited competencies in remote team management33%

52% Reformatting business processes

95%

of companiesran into significant challenges

while switching to remote work arrangements

57% Employee communications

Unauthorized access to confidential corporate data

Remote access systems failure

Deterioration of some functions

Decrease in personnel engagement and satisfaction

Decrease in work efficiency and productivity

RISKS CHALLANGES

41% Insufficient IT systems and resources

43% Use IT task management and time tracking tools (Trello, Jira etc)

Employee workload and time tracking – an instrument for efficient performance management

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83% of employers use work time tracking

mechanisms

Task management and time tracking tools

Bitrix24 Jira1C CitrixCisco Microsoft Teams FortiClient

Home made toolsToggle

68% Work time is controlled by immediate supervisor

25% Use IT tools for PC time tracking

14% Establish employee self-reporting procedures

12% 18%59%

35% 24%47%

Corporate mail Bitrix24 Jira Trello Home made tools Other

Task management and time tracking tools

Task management and time tracking tools have been traditionally used in professional services. Banking sector was next. Over the lockdown period production companies started implementation of such systems and tools.

Identification of excessive/unnecessary processes and steps in business routine

Remote work – new potential for boost of efficiency

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Strengthen teaming

Identification of overloaded employees and reallocate workload efficiently

Identification of repetitive tasks with RPA potential

Accumulation of the reliable data for employee efficiency assessment

Task management and time tracking allows for:

Preserving work-life balanceBoost of cooperation and personal efficiency

Achievement of set targets

Remote work:�challenge vs opportunitiesSlide Number 2RUSSIA: remote work is the new reality with strong growth perspectivesMajor challenge – remote goal setting and efficiency managementEmployee workload and time tracking – an instrument for efficient performance managementRemote work – new potential for boost of efficiency