Remote Access to VDI Workstations · 2019. 3. 1. · In this guide you will learn how to install Citrix Receiver and how to use it to remotely access ... process to complete. Once

DG ITEC ESIO - STANDARDS

Remote Access to VDIWorkstations

User Guide

Remote Access to VDI Workstations 1.5 13 October 2016

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Table of ContentsTable of Contents ................................................................................................ 21 Introduction ................................................................................................. 3

1.1 Purpose.................................................................................................. 31.2 Prerequisites.......................................................................................... 3

2 Access to the RDS Portal website ................................................................ 43 Security authentication................................................................................ 54 Connection to your Work Desktop .............................................................. 85 Quitting and logging off ..............................................................................126 Download and Install Citrix Receiver.........................................................14


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1 Introduction

1.1 PurposeThis document explains how to install Citrix receiver and how to use it to remotely connect toyour European Parliament Virtual Desktop environment (VDI). This will allow you to workin the same environment as in the office from any device anywhere in world with an internetconnection. Giving you access to all the files and software that you can normally use only inthe office.In this guide you will learn how to install Citrix Receiver and how to use it to remotely accessyour work desktop on a windows 7 PC.

1.2 PrerequisitesTo be able to use Citrix Receiver to remote connect to your work desktop, you need on yourWindows 7 PC:

An internet connection An RSA token provided by the European Parliament You must be a member of the VDI group


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2 Access to the RDS Portal websiteEverything you need to use European Parliament Remote Desktop Services is centralised on awebsite.

Open an Internet browser andgo to the RDS Portal Website :

http://www.europarl.europa.eu

/portalep/Main.html

Then select the VDi button.

You are now in the portal forVirtual Desktop Infrastructure.

From here, you can access toRemote Desktops, user guides,etc.


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3 Security authenticationImportant Note

If you are connected to an internet network within a European Parliamentbuilding go straight to step 4. If you are connected to the internet from anywhereelse you must be allowed through the European Parliament firewall.

You must complete a two-step login process.

Click on 1. Security Access.


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A new window will appear

(http://lauth1.europarl.europa.

eu:900/).

Enter your EP user name and

click on Submit.

Input your personal pin-codefollowed by the current RSAkey as displayed on theelectronic token. Click onSubmit.

These should have beengiven to you by your LocalSystem Administrator (LSA).

If you do not have a personalpin-code or an RSA key youmay not have access to theremote desktop service. Askyour LSA for moreinformation.


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Select "Standard Sign-on".

Click on Submit.

Wait for the authenticationprocess to complete.

Once the process is doneyou will have 6 minutes tocomplete step 4.

If you take longer than that

you will have to perform this

step again. This is a security

precaution.


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4 Connection to your Work Desktop

Return to the RDS portalwebsite.

Click on 2. Remote Desktop

Login.

A new window will appearand you will be redirected tothe European ParliamentAccess Gateway.

Direct access:https://tswebvdi.secure.europarl.europa.eu/.

Enter your credentials and

then click on Log On.


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If Citrix Receiver isn'tinstalled on your computer,you should see this screen.

If this is your case, followstep 6 to install receiver andthen come back here.

Here is the main screen whereyou should see the desktop(s)you are able to access to.

Click on the virtual machine

"Windows 7 Config Standard"

to remote connects to it.

This icon indicates that the

system is working, looking

for a desktop that is free of

use or trying to start a new

virtual desktop if needed.


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This icon indicates that a

session is started.

When a free desktop isdetected, this new windowwill open and indicates toyou that the connectionprocess is in course.

The time the process takes is

depending of your internet

connection speed, the charge

of the infrastructure, etc.

Click on desktop 7.

You finally get the logonscreen of your EP standardWindows 7 workstation.

You should enter your

credentials to logon.


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The workstation is preparing

your desktop.

After configuration iscomplete a new Desktop withthe same configuration, files,programs and access rights asyour office PC desktop willappear.Note that the remote desktopis embedded within youractual desktop. You caneasily switch back and forthif you need to work on bothsimultaneously.

You can maximize the size of

the Remote desktop by

clicking on the maximize

button or on the Full-screen

button of the windows top

ribbon.


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5 Quitting and logging offAfter using Remote Desktop Services it is important that you quit and log off. Failure to dothis is a security risk. This is particularly important if you are using remote connectionsomewhere outside the EP.

To properly exit your

remote desktop session,

you must (1) open the

Start menu and then (2)

click on "log off"

Then you must go to the

web portal where you

started the RDS session

and click on "Log Off"

on the top right corner.


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Logging off will take

you to this website. It

will ask you to exit the

browser tab for security

reasons. Do it.

You have now fully quit

and logged off your

RDS session.

Finally you can click on

the "-" icon on the top

right corner to minimize

the RDS window (1).

This will not exit your

session but leave it

running in the

background.

You can return to it by

clicking on the CITRIX

icon in the taskbar (2).

It will automatically log

off if you do not return

to it within one hour.


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6 Download and Install Citrix Receiver

Because Citrix

Receiver isn't

installed on

your computer,

the system

proposes to

install it.

Check the box

"I agree with

the Citrix

license

agreement"

after you have

read it and then

click on Install.


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Your Internetbrowser will askyou what youwant to do withtheCitrixReceiver.exesetup file.Click on Run tostart theinstallationprocess or Savethe file on yourcomputer beforeto launch it.

A new windowwill open andshows you theCitrix ReceiverSetup welcomepage.Click on Installto start theinstallation.


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Check “I acceptthe licenseagreement”

Click on “Next”

Don't check"Enable SingleSign-on"Click on "Next"


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Check“No, Thanks.”

Click on “Install”

Please wait duringthe installationprocess…


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Then, when thesetup completedsuccessfully, clickon the Finishbutton.

Your webbrowser will wantto use the newlyinstalled softwareand it will askyou if you want toallow this actionor not.Check the "Do notshow me thewarning for thisprogram again"box and click theAllow button.

Back to the firstpage, just click onLog on to accessthe web interfacethat will permityou to launch aVDI desktop.


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Here is the mainscreen where youshould see thedesktop(s) you areable to access to.

Go back to step 4.

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Remote Access to VDI Workstations · 2019. 3. 1. · In this guide you will learn how to install Citrix Receiver and how to use it to remotely access ... process to complete. Once