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RADVISION | Release Notes | Rev 0113A SCOPIA iVIEW Management Suite | 1

Release Notes

SCOPIA iVIEW Management Suite Version 7.7.1

What’s New?.................................................................................................. 2

Compatibility and Installation ............................................................................ 2

System Requirements ....................................................................................... 3

Resolved Issues & Enhancements ......................................................................... 8

Known Issues ................................................................................................ 10

This document contains late breaking or other information that supplements these

RADVISION SCOPIA iVIEW Management Suite components:

SCOPIA iVIEW Management version 7.7.1.0.50

SCOPIA iVIEW NMS version 7.7.1.0.50

SCOPIA iVIEW ECS version 7.7.0.0.12

SCOPIA iVIEW SIP Server version 2.0.0.0.15


What’s New?

This is a maintenance release. Please refer to the list of fixed issues for changes.

Compatibility and Installation

SCOPIA iVIEW Management Suite 7.7 is compatible with the following product versions:

SCOPIA Elite MCU version 7.7

SCOPIA Desktop Server version 7.7

SCOPIA MCU version 5.7.3

SCOPIA Video Gateway version 7.7

RADVISON SIP Gateway 7.7

SCOPIA Gateway version 5.7.2

Enhanced Communication Server (ECS) version 7.7

PathFinder version 7.7

SCOPIA XT1000 version 1.X and 2.X

SCOPIA XT5000 version 3.X

SCOPIA VC240 version 2.X

The iVIEW Management Suite version 7.7 installer supports a fresh installation. It also supports upgrade

from iVIEW Management Suite version 7.7.0.0.41. To upgrade from versions below 7.7, please follow

the upgrade path of 7.1.2 -> 7.5 -> 7.6 -> 7.7.

To upgrade from iVIEW Management Suite version 7.7.0.0.41:

1. Back up iVIEW Management Suite as described in the Backup and Restore Procedures chapter of

the iVIEW Management Suite Installation Guide in case an error occurs during the upgrade

procedure.

2. Review the Known Issues section in this document.


3. Run the executable installation files.

Note: Microsoft Outlook Add-on version 7.0 and lower is not compatible with iVIEW Management Suite version

7.7. For more information please refer to Known Issues on page 10.

System Requirements

This section describes the minimum system requirements for iVIEW Management Suite:

Server Platforms

Product Number of Ports Minimum Requirements

SCOPIA iVIEW Management Suite

Standalone with external Gatekeeper

25-100 CPU: Intel Single Core 2.8 GHz

RAM: 2 Gb

Disk Space: 20 Gb

NIC: 100 Mb


Standalone with external Gatekeeper

100-1000

CPU: Intel Single Core 3 GHz

RAM: 2 Gb

Disk Space: 20 Gb

NIC: 100 Mb


Standalone with internal gatekeeper

500-1000 CPU: Intel Single Core 3 GHz

RAM: 3 Gb

Disk Space: 20 Gb

NIC: 100 Mb

SCOPIA iVIEW Management Suite with

internal gatekeeper, included in these

bundles:

• SCOPIA Bundle 12, 24, 48, and 72

• SCOPIA Elite MCU 10 and 15

25-1000 CPU: Intel Single Core 2.8 GHz

RAM: 2 Gb

Disk Space: 20 Gb

NIC: 100 Mb

SCOPIA iVIEW Management Suite with

internal gatekeeper, included in the

SCOPIA Elite MCU 30 Bundle

100-500 CPU: Intel Single Core 3 GHz

RAM: 2 Gb

Disk Space: 20 Gb

NIC: 100 Mb


SCOPIA iVIEW Management Suite on

VMware

25-500 CPU: Intel Xeon Dual Core 3 GHz

RAM: 4 Gb, (assign 2 Gb to virtual machine)

SCOPIA iVIEW Management Suite on

VMware

500-1000 CPU: Intel Xeon Dual Core 3 GHz

RAM: 6 Gb, (assign 3 Gb to virtual machine)

Operating Systems

SCOPIA iVIEW Management Suite standalone and SCOPIA iVIEW Management Suite with internal

gatekeeper support these operating systems:

Microsoft Windows 2003 Standard/Enterprise Edition, SP1, SP2 & SP3 (32 Bits only)

Microsoft Windows 2003 R2 Standard/Enterprise Edition, SP1 & SP2 (32 Bits only)

Microsoft Windows 2008 Standard/Enterprise Edition, SP1 & SP2 (32 & 64 Bits)

Microsoft Windows 2008 R2 x64 Edition

SCOPIA iVIEW Management Suite standalone and SCOPIA iVIEW Management Suite with internal

gatekeeper supports VMware vSphere version 4 with the following Operating Systems:

Windows 2003 Server R2 SP2 - Enterprise (32 bit only)

Windows 2008 Server SP2 - Enterprise (32 bit and 64 bit)

Windows 2008 Server R2 - Enterprise (64 bit)

Supported Software

The following browsers are supported by in SCOPIA iVIEW Management Suite:

Internet Explorer 6.X




Internet Explorer 9

SCOPIA iVIEW Management Suite Outlook Add-on supports these versions of Microsoft Outlook:

Microsoft Outlook 2003 on Windows XP

Microsoft Outlook 2007 on Windows XP, Vista or Windows 7 (32 or 64 bits)

Microsoft Outlook 2010 (32 bits only) on Windows 7

SCOPIA iVIEW Management Suite supports these versions of Microsoft Exchange:

Microsoft Exchange 2003



SCOPIA iVIEW Management Suite supports these versions of Lotus Notes:

Lotus Notes 7

Lotus Notes 8

Lotus Notes 8.5

Lotus Notes 8.5.1

SCOPIA iVIEW Management Suite supports the following Database:

MySQL internal database server

Microsoft SQL Server 2000 Standard / Enterprise Edition SP4

Microsoft SQL Server 2005 Standard / Enterprise Edition SP1

Microsoft SQL Server 2008


Note: The external database must be installed on a separate machine before installing SCOPIA iVIEW

Management Suite.

SCOPIA iVIEW Management Suite supports the following Directories:

Microsoft Active Directory Server for Windows 2000, 2003 and 2003 R2 Servers

Microsoft Active Directory Domain Services for Windows 2008 R2 Server

Lotus Domino Server version 7.0, 8.0, 8.5, 8.5.1

Third Party Devices Support

SCOPIA iVIEW Management Suite version supports the following third party devices and solutions:

Cisco IOS H.323 Gatekeeper

Cisco Unified Communications Manager

Microsoft OCS 2007 and 2007 R2, Microsoft Lync Server 2010

IBM Lotus Sametime 8.5.1/8.5.2

Broadsoft IP Centrix

Supported Endpoints (management)

The SCOPIA iVIEW management suite can manage the following endpoints:

Vendor Endpoint models supported

RADVISION SCOPIA XT1000, XT 1000 piccolo, XT1200, XT5000 and VC240


Polycom VSX 3000/5000/6000/6000A/7000/7000E/7000S/8000, HDX

4000/7000/8000/9001/9002/9004

Tandberg MXP 990/880/770/550/1500, MXP EDGE 75/85/95, MXP CENTRIC

1700/1000, MXP PROFILE 6000

Sony PCS 1600/P, PCS 6000/P, PCS-1, PCS-11, PCS-G70, PCS-TL50, PCS-

G50, PCS-TL30, PCS-XG80

Lifesize LifeSize Passport, LifeSize Room 220, LifeSize Express 220, LifeSize

Team 220, LG Executive


Resolved Issues & Enhancements

This section details the list of issues that were resolved in this version.

Issue ID Issue Description

8192-13213 Fixed number of calls inconsistency in "Reports and Statistics" ->

Usage and Statistics.

16384-9083 Fixed issue where groups in LDAP profile were not listed when using

with IBM Lotus Domino.

16384-9187 Fixed issue where a Polycom endpoint would not display the iVIEW

H.350 directory when it contained more than 10,000 entries.

157196 Fixed a routing issue where call to a Microsoft Lync client could be

erroneously routed to an ISDN gateway.

8192-13370 Fixed an issue where iVIEW could become non responsive after too

many concurrent login requests.

16384-9375 Fixed a JavaScript error when accessing Advanced Settings ->

Default Meeting Settings in Italian.

16384-9337 Fixed a VIVR issue that did not work when using ECS IP dialing.

8192-13461 Fixed an issue that prevented user to schedule a meeting in a

virtual room if the user was not included in the meeting.

16384-9355 Fixed a call failure that could happen when calling an internal

Endpoint from an external Microsoft Lync client.

16384-9469 Fixed issue that would prevent the admin password to be retrieved

from the configuration tool.

16384-9587 Fixed an issue in the Web Service API where the parameter

DialableConferenceId was erroneously changed when modifying a

meeting.

157783 Fixed issue in the CDR where the value Dialin-Dialout could be

incorrect.


157816 Fixed an issue in the CDR where the ConnectionTime and Total-

Connection-Time values could be wrong in the case of a point-to-

point call that failed.

156809 Fixed the time information in the CDR. It is now ISO 8601

compliant.

8192-12556 Fixed an issue when trying to create the meeting on another MCU

(due to failure of the original MCU) some terminals would not get

re-invited automatically.

8192-13469 Fixed issue where iVIEW considered endpoints connected as data-

only were reported as audio ports in Reports and Statistics.

157964 Fixed an issue in the load balance allocation logic for upcoming

meeting scheduling.

16384-9408 Fixed a JavaScript error that could happen when accessing the LDAP

profile in some cases.

8192-13596 Fixed an issue preventing to add an endpoint with the same name in

different tenants.

156522 We now allow Web Service API to set terminal name.

16384-7580 Fixed an issue where if the end date was not specified when

generating report with excel format, the report name was

generated with a bogus end date.

8192-13508 Fixed an issue where SCOPIA Desktop was not able to modify the

owner of a recording when the recording was initiated from an

endpoint or iView.

157912 Fixed an issue where the total bandwidth of ongoing meetings was

not correct and included the bandwidth of some offline endpoints.


Known Issues

This section details the list of issues that remain unresolved in this version.

Installation and Upgrade Issues


INS008 If you applied the HOTIFX KB956572, then please remove it before

upgrading to 7.7 or it might cause issues during the upgrade.

INS009 If the server host name contains the character “_” (underscore) then

upgrading the iVIEW license will fail.

INS001

The SCOPIA iVIEW Management Suite with internal database cannot

be installed on Windows 2003 64 Bit OS. If you want to install

SCOPIA iVIEW Management on windows 2003 64 bits, please use the

external DB deployment.

INS002

The SCOPIA iVIEW Management Suite license for version 7.7 is not

backward compatible with versions 7.1.2 and below. After

upgrading, please contact Customer Support for a new version 7.7

license.

INS003

Microsoft Outlook Add-On version 7.0.1 and lower is not compatible

with SCOPIA iVIEW Management Suite version 7.7. After the iVIEW

Suite server is upgraded to version 7.7, all clients must also be

upgraded to version 7.1, 7.1.2, 7.6, 7.7

INS004 After upgrading, verify that the same SCOPIA Desktop H.323 ID is

used for iVIEW Management Suite and SCOPIA Desktop.

INS005

After upgrading, in the SCOPIA Desktop Administrator user interface

under Administrator > Recording > Settings > Policies, verify that

the Allow Virtual rooms and scheduled meetings to be recorded

automatically option is selected.

Note: If you have more than a single SCOPIA Desktop Server in your

deployment, select this option on a single server only.


INS006

After upgrading the iVIEW Management Suite server, the Network

Management web user interface applet cached in the web browser

may cause a problem when opening the user interface. Solve this

issue by clearing browser offline data and Java console offline data,

and then rebooting the browser.

INS007

After upgrading the iVIEW Management Suite server, make sure that

the IP address and Maximum Capacity values are correctly configured

under Admin > Resource Management > SCOPIA Desktop for each

defined SCOPIA Desktop Server.

INS014 Please make sure that the DNS is properly configured on the MCU so

that the iVIEW FQDN can be resolved, otherwise, SIP calls will fail.

Deployment Issues


DEP001 Installing a redundant deployment on Microsoft 2008 operating

system requires WinPcap. You can download the WinPcap from

http://www/winpcap.org/install/default.htm

DEP004

In order to import 200,000 users from the LDAP directory, you need

to manually change the following parameter in the configuration file:

File:

C:\Program Files\RADVISION\iVIEW Suite\iCM\jboss\yajsw\conf\iview-

wrapper.conf

Change the property:

wrapper.java.maxmemory=900

To:

wrapper.java.maxmemory=1200

http://www/winpcap.org/install/default.htm


Network Management Issues


NMS001 Drag and drop functionality is not supported for Polycom, Tandberg,

SCOPIA VC240 and SCOPIA XT1000 endpoints or SCOPIA PathFinder

Servers.

NMS002 Auto-detect functionality is not available for Polycom and Tandberg

endpoints or SCOPIA PathFinder Servers.

NMS003 Mass configuration is not supported for either SCOPIA MCU or SCOPIA Elite

MCU.

NMS004 The trap-forwarding feature is only supported for devices which use the

public value as the SNMP community in SNMP trap messages.

NMS005 Dual NIC operation mode is not supported for SCOPIA PathFinder, MCU,

Gateway, and ECS.

NMS007 Endpoints H.323 ID may not be displayed correctly when using non-ASCII

characters.

NMS008 One click web login is not supported for the LifeSize, PLCM, and XT series

endpoints.

NMS009 Failed to retrieve CS logs from XT series when its display name includes

Chinese characters.

NMS010

If the JRE version is 1.6.0_29 on the client side, please add iVIEW to the

trusted server list of Internet Explorer to solve the issues below:

1) login NMS > Settings > Logging > Log Files > select an NMS log > click

Show button, the expected window is not displayed.

2) login NMS > Calls > Conferences > click a Conference ID, the expected

window is not displayed.

NMS011 If you cannot download devices log files by NMS (Settings > Logging > Log

Files > select a log > click Download or Download All) please add the


domain or address subnet of the devices to the trusted site list.

NMS013 Before downgrading the SCOPIA Gateway for Microsoft Lync software,

please make sure it has a default password in NMS.

UC Related Issues

The following known issues apply to our legacy Microsoft integration for Microsoft OCS

(SCOPIA Connector for Microsoft OCS):


UC001 If the OCS client does not answer the Invite request within 30

seconds, the message Failed to join meeting displays in the OCS

client interface.

UC002 OCS client video sessions do not support functionalities such as chat,

invite, or file sending.

UC003 In some cases, the message You are no longer in the meeting

appears on the OCS client even though the meeting is still in

progress.

UC004 SIP TLS is not supported with Microsoft OCS.

UC005 The OCS Tab is not supported anymore in the Microsoft Lync release.

If you are using Microsoft Lync, please consider purchasing a SCOPIA

Video Gateway for Microsoft Lync.

UC010

In order to support dialing in from OCS without a SCOPIA Video

Gateway for Microsoft Lync in the deployment (legacy OCS

connector), you must manually change a configuration file:

File:

C:\Program Files\RADVISION\iVIEW

Suite\iCM\sipserver\conf\UpdatedSIPConfig.xml


Under SIPServerApp, change the value of the following parameter

from true to false.

<ReduceOCSSDPSize>false</ReduceOCSSDPSize>

UC011 In order to support OCS integration you must configure a SRV Record

in the DNS for the Microsoft OCS domain.

UC013 Special characters are not supported in the OCS-plugin. As an

example, if your SIP URI contains a non-alphanumeric character you

will get an error when trying to join a meeting.

The following known issues apply to our new integration with Microsoft deployments based

on our SCOPIA Video Gateway for Microsoft Lync:


UC012 If you accept a Microsoft Lync call on your personal terminal

(forking) the terminal name and number is not correct in the iVIEW

conference control interface.

UC014

If you have several SCOPIA Video Gateways for Microsoft Lync in your

deployment and if your terminals are registered to a 3rd party

gatekeeper, then we recommend changing the “registered to” field

of your terminal from auto to other so that the best gateway will

always be selected for a call.

The following known issues apply to our integration with IBM Lotus Sametime deployments:


UC006 Select Set internet password in the Domino user profile to allow

Domino users to log in to iVIEW Management Suite.

UC007 Single Sign-on (SSO) is not supported for the iVIEW Management Suite

web user interface when working with Lotus Domino.


Localization Issues


LOC001 The Backup and Restore Tool supports English only in this release.

LOC002 The Redundancy Configuration Tool supports English only in this

release.

LOC003 The OCS client user interface supports English only.

Endpoint Related Issues


EP001

Supporting Corporate address book for the LifeSize endpoints have a

number of limitations and requires advanced configuration:

SIP URI dialing strings cannot be displayed properly in the

LifeSize endpoint directory user interface.

EP002 Tandberg C Series endpoints cannot be currently managed by SCOPIA

iVIEW Management Suite. This will be supported in a future

release.

EP004 When configuring a Polycom Telepresence endpoint in the iView,

please ensure that the checkbox "Cameras are cross-connected" is

checked for an optimal experience.


EP005 Although you can configure several E.164 addresses for a Tandberg

endpoint, iVIEW will only recognize the first one.

EP006 When you add a SIP Terminal, the checkbox "Telepresence System"

should not be selectable.

EP007 If you add a Telepresence terminal manually and sets its type to

"CISCO CTS", please make sure you also select the checkbox

"Telepresence System".

Miscellaneous Issues


MSC001 (SCOPIA Classic MCU only) The External conference authorization

policy field in the SCOPIA MCU Web interface at Settings >

Conference Management must be set to None.

MSC002 SCOPIA iVIEW Management Suite does not support the “auto” service

in the H.320 Gateway where the bandwidth is negotiated

dynamically when a terminal connects.

MSC003 Changing the user provisioning method from LDAP integration to

local provisioning requires resynchronization performed using the

SCOPIA Desktop Administrator web user interface.

MSC004 SCOPIA iVIEW Management Suite with multi-tenant does not support

Single Sign-on (SSO).

MSC008 Adjusting the server clock disrupts the status of any recurring

meetings that are scheduled.

MSC009 Synchronization of services and automatic cascading between MCU

running version 7.X and MCU running version 5.7 MCU(s) are not

supported.

MSC010 (SCOPIA Classic MCU only) Upload of a High Definition Continuous

Presence MCU service to another MCU that does not support High

Definition Continuous Presence is not supported.


MSC011 SSO does not work when the server's name contains an underscore

(“_”).

MSC012 The Video IVR does not support SCOPIA Desktop clients.

MSC013 The iVIEW Management Suite service does not operate correctly if

you modify the IP address of the computer on which iVIEW Suite is

installed while the iVIEW Management Suite service is running.

MSC014 The MCU utilization and usage report is not available for the SONY

embedded MCU

MSC015 The MCU utilization and usage report is not available for the SCOPIA

XT1000 embedded MCU.

MSC016

When you select the Russian language option, iVIEW Management

Suite prompts the administrator to download Simplified Chinese

fonts when generating the PDF file from the iVIEW Management Suite

reporting and statistics web user interface.

MSC018 To access the iVIEW Management Suite reporting and statistics web

user interface in a language other than English, you must first install

the relevant fonts on the iVIEW Management Suite server.

MSC019

Single Sign-on (SSO) does not function well with the default Microsoft

Vista Internet Explorer 8 security settings. Refer to the

Administration Guide for SCOPIA iVIEW Management Suite for more

information.

MSC029 If a user name contains non-alphanumeric character, it might cause an

error in the iVIEW conference control interface.

MSC030 OUTLOOK: You cannot reschedule a recurring meeting via the

Outlook plug-in if you change the meeting recurrence pattern.

MSC031 When scheduling a meeting from the iVIEW Management Suite web

user interface, the Meeting Organizer will not see the meeting in his

or her own calendar when using Outlook 2007.

MSC032

If you are using Internet Explorer 9, we recommend you add your

domain or address subnet to the trusted site list for best experience.

If not, you might encounter issues when trying to access the device

configuration interface from iVIEW / NMS.


MSC033 In a multi-tenant deployment, if both tenants are using the same

LDAP all groups will be listed to all tenants even though they belong

to different OUs

MSC034

In a multi-tenant deployment, if we do not know which organization

the meeting initiation belongs to (example, if it was initiated by an

external endpoint) then it is not possible to launch the SCOPIA

Desktop interface from the conference control GUI., This can be

solved by changing the parameter

(vnex.vcms.core.conference.memberIdRequired) to false


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Release Notes - · PDF fileRADVISION | Release Notes ... Broadsoft IP Centrix ... Fixed an issue in the CDR where the ConnectionTime and Total