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Release 9.1 Upgrade Cohort Program for CENista

Details • The Upgrade Cohort will meet each Monday from January 31 st - April 18111 with a check-in session on Monday,

May 16°1•

• Participants have been enrolled into one of two sessions: Morning Session: 1 lAM ET; Afternoon Session: 3:30 PMET.

• Meetings will be approximately 60 minutes and include 30 to 40 minute presentations by a Blackboard or client presenter covering the topics outlined below, followed by 20 to 30 minutes of open discussion amongst participants.

• The presentation portion of each session which covers the topics outlined below will be recorded; however, the open discussion portion of the sessions will not be recorded to encourage open communication amongst all participants.

• Participants will be enrolled into a Release 9.1 Course Site for the Upgrade Cohort for access to online discussion forums, upgrade resources, weekly call recordings and presentations and more.

Agenda (Session dates and topics subject to change)

Week ·.·1·· . "l::hi;i·, ;;:· . . ;yr 'Ur!~C'" ,r;::ir:(io.pic }''1tmJ '!"'"'·. ·'"'' ,,;. ·mL J;)lliii:f:. :m:t p - .. ,; . .lf!'.

a, .. , ... , .. · ,.,,}· · res.enter ·" : , . . . ,. "' .. ... ii','h[Hl.,"' , ..•• ,,,, . . . .. I 1/31/2011 9 .1 Quality Review and Maintenance Update Mary Sue Dahill - Blackboard

Product Development 2/7/2011 Translating the CENista experience into Release 9.1 Blackboard Solutions Engineering 2/14/2011 Upgrade Resource Review: On-Demand Leaming Center, Building a Blackboard Solutions Engineering &

Communication Toolkit, CourseSites, Upgrade Planning Services Consulting Services 2/21/2011 No session - President's Day 2/28/2011 Client Upgrade Experience TBD 3/7/2011 Training your Leaming Community Jennifer Matthews -Blackboard

Product Marketing 3/ 14/2011 Course Conversions Blackboard Solutions Engineering 3/21/2011 Features Review in Release 9.1: Grade Center, Assessments, Course Blackboard Solutions Engineering

Menu, Course landing page, Discussion boards 3/28/2011 Branding and Customizing Release 9 .1 Lil Tydings - Blackboard User

Interface 4/4/2011 Administration Capabilities Review Blackboard Solutions Engineering 4/ 11/2011 Setting up Release 9 .1: SIS integrations, hardware/software Blackboard Solutions Engineering

requirements, virtual environments 4/18/2011 Maintenance and Improvements on Release 9 .1: Product Roadmap, Blackboard Maintenance Experience

Latest Service Pack Review, Top 10 Known issues on Release 9.1. and Product Management 5/ 16/2011 Check in Session Cohort Facilitator & Participants

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Meeting Notes:

Katie & Dave's best combination of what we heard and wrote down©

Attending: Kent, Neelu, Anthony, David Tanaguchi, Martin, Joaquin, and us.

Kent OK'ed keeping the Integration project open with Blackboard through the beginning of Summer 2011 on a time & materials basis so that we would continue to have access to Joaquin and Mary for integration support.

Joaquin made some suggestions about the content import process:

Content and tool links that are named the same in the template as they are in the Vista import course should merge content and avoid duplication of buttons in the course menu in the target course. Note: This seems to work with the mail/messages and syllabus/information buttons, but does not work with the Course Content/Course Homepage buttons; i.e.; the target course menu still contains BOTH Course Homepage and Course content buttons and the contents of the two are not merged at all.

Joaquin pronounced Anthony and David masters of the Snapshot tool. All integration tests seemed to go perfectly so far. Joaquin is ready to prep the production system for integration.

Joaquin explained the uses of the Password and Course Merge building blocks. There are apparently more options and ways to apply the Course Merge tool than we had realized. It may be possible for instructors maintain only one content area while keeping separate interaction areas for multiple sections of the same course. He indicated that once the contracts were signed and processed, we would receive instructions on how to download and deploy the tools. Apparently this is done through the GUI and we will need to do that with any needed assistance from Blackboard Support. He said they would provide us with instructions on installing the tools along with the download information.

Service Pack 3 is fully available. We can request installation on the test system at any time through Behind the Blackboard. We can then request installation on production after testing. He indicated that there should be no effect on integration, but that he would check to be sure.

On the issue of the "Student View" tab, Joaquin suggested that we identify the capabilities that we wish to have that are not provide by the Edit on/off button and then contact Matt Lord. He indicated that Matt might be able to provide us with a way to replace these functions short of assigning a dummy student account to each instructor. If nothing else, these needs could be submitted as product enhancement requests. One idea we had as a possible compromise here involves creating a small pool (-6) of generic student accounts which faculty could enroll in their courses temporarily, removing them whe:n finishe:cl trrn1hle:-shootins:r.

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Initially, the Spring integration process will deal only with the pilot courses. As the semester proceeds Anthony and David may/will begin brining over larger numbers of courses and enrollments to test the integration under load.

IT agreed to let us know if they were going to need to trash any of the content we have on Test so that we would not lose something we were working on unexpectedly.

We believe that Joaquin is going to set up a wrap-up phone call with you, Anthony and Rita next week to cover any remaining issues.

We have already changed the destinations for the Home and Help links in the top frame to the ones you requested. The help link works fine with the https protocol header. Just a thought here; the other option for the help button is to have it take you to the Blackboard Manual appropriate to your institution role. Just something to consider.

Kent expressed a preference to speed up the switchover in order to minimize the time he had to support Vista. ©

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A B c D 1 Instructor Course College Notes i

l""'S... Kawahara, Yosh PSYC 260 Mesa v4' Craft, Bill CBTE il 1 Mesa

I have been teaching and will teach this spring, a combination of ENGE 108 and MFET 105 , "Print Reading & Geometric Dimensioning and Tolerancing". These courses have been alternating between partially on-line to 100% on-line. The curriculum is the same for the two CRNs. At the start of the semester, Dr. Giberson populates the ENGE 108 students into the MFET 105 course so I have just one set of students

5 Walsh , Terrel ENGE City to work with . 6 Tuttle, Sandia ENGL Mesa not available first 2 weeks of January 7 Hurst, Samm ANTH 103 Mesa V\J \.\ 'hl f P. v-J

I am interested, but I may have some problems with criteria items 4,and 9. 8 Pelletier, Richard CISC 186 Visual Basic Programming City I also have some concerns with items 10 and 12. 9 CISC 190 Java Programming

10 CISC 192 C++ Programming \Kl Fredericks, Nancy BUSE 157 City

I am willing to participate if you cannot find the 10 people needed . )2 Spradley, Minou BIOL City So please put me at the bottom of your list

' 13 Gramada, Magdalena PHYN 100 Mesa 14 PHYN 120

, l,5 Clark, Krist~ Drama 151 Mesa 16 Owen, Karen CBTE Mesa Uses Elluminate 17 Hill , Joselyn New Instructor City 18 Safdie, Joe ENGL 205 Mesa

1/1.9 Radzikowski, Joe HIST 101 City 20 Wales, Jim PERG Mesa

'' 21 Hall, Darren FIPT to, (YlAff-4y Miramar J/22 Berl , Benay CBTE 205 /YI ;, ef -11 y City V 23 Crakes, Ailene PERG Mesa l ' 24- Garces, Fred CHEM 100 Miramar ~ 5 Enright, Gwyn ENGL 205 City

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A 1 Instructor 2 3 Kawahara, Yosh 4 Craft, Bill

5 Walsh, Terrel 6 Tuttle, Sandia 7 Hurst, Samm

8 Pelletier, Richard 9 10 11 Fredericks, Nancy

12 Spradley, Minou 13 Gramada, Magdalena 14 15 Clark, Kristin 16 Owen, Karen 17 Hill, Joselyn 18 Safdie, Joe 19 Radzikowski, Joe 20 Wales, Jim 21 Hall, Darren 22 Berl, Benay 23 Crakes, Ailene

.;. ?\ '{'(.,~ b ) ~I vl t:..-r1 r ~ H- l 1---111 ('-

B c D Course College Notes

PSYC 260 Mesa CBTE Mesa

I have been teaching and will teach this spring, a combination of ENGE 108 and MFET 105 , "Print Reading & Geometric Dimensioning and Tolerancing". These courses have been alternating between partially on-line to 100% on-line. The curriculum is the same for the two CRNs. At the start of the semester, Dr. Giberson populates the ENGE 108 students into the MFET 105 course so I have just one set of students

ENGE City to work with. ENGL Mesa not available first 2 weeks of January ANTH 103 Mesa

I am interested, but I may have some problems with criteria items 4 and 9. CISC 186 Visual Basic Programming City I also have some concerns with items 10 and 12. CISC 190 Java Programming CISC 192 C++ Programming BUSE 157 City

I am willing to participate if you cannot find the 10 people needed. BIOL City So please put me at the bottom of your list PHYN 100 Mesa PHYN 120 Drama 151 Mesa CBTE Mesa Uses Elluminate New Instructor City ENGL 205 Mesa HIST 101 City PERG Mesa FIPT Miramar CBTE 205 City PERG Mesa

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BLACKBOARD LEARN 9.1 IMPLEMENTATION

PROJECT OBJECTIVES AND MIGRATION/TRAINING PLAN

FOR

SAN DIEGO COMMUNITY COLLEGE DISTRICT

CITY· MESA - MIRAMAR - CONTINUING EDUCATION

OVERVIEW This document is being produced by the SDCCD Blackboard Learn 9.1 Implementation Team, subgroup of the Districtwide Distance Learning Committee, led by Andrea Henne, Dean, Online and Distributed Learning, District Instructional Services and Planning.

Team Members: David Giberson, Instructional Design Coordinator, SDCCD Online Learning Pathways Elizabeth Barrington, Faculty, Mesa College Fred Garces, Faculty and Fall 2010 Online Faculty Mentor, Miramar College Hank Beaver, Faculty, Instructional Systems Specialist, and Fall 2010 Online Faculty

Mentor, Mesa College Jane Newcomb, Faculty and Fall 2010 Online Faculty Mentor, Continuing Education Karen Owen, Faculty and Department Chair, Mesa College Kathryn Palacios, Instructional Design Coordinator, SDCCD Online Learning Pathways Paula Miranda, Curriculum Technician, SDCCD Online Learning Pathways Rechelle Mojica, Faculty and Access Technology Specialist, Miramar College Robbi Ewell, Dean, Information and Learning Technology, City College Roger Gee, Faculty, Mesa College William Craft, Dean, Learning Resources and Technology, Mesa College

1. STRATEGIC GOALS

Overview SDCCD Online Learning Pathways is tasked with providing the support and resources for the students and faculty of the San Diego Community College District who teach online or web-enhanced courses. Blackboard Learn 9.1, an upgrade from Blackboard Vista, is the Districtwide course management system and the platform for delivering online and web-enhanced courses at the San Diego Community College District. The implementation of Blackboard Learn 9.1 will be in a pilot phase in 2011 and students and faculty will be made aware of the potential challenges that may arise during this period. Every effort will be made on the part of SDCCD Online Learning Pathways to make the smooth transition of courses to Blackboard Learn 9.1 and to work closely with our Blackboard.com hosted service support team to ensure a stable and secure technical infrastructure.

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Goals • Support the Colleges and Continuing Education with their initiatives for

online and distributed learning. • Provide an environment that supports instructional technology innovation

and teaching and learning best practices • Support expansion of online and distributed learning at the SDCCD

Course Arch iv al Maintain courses on the Blackboard Learn 9.1 system starting with courses offered in 2010 for one full academic year and archive courses that were offered in the prior 2-5 years so that grade challenges and student records are retrievable for up to 5 years after the course ended. Blackboard Vista courses from 2006-2009 are retained on external hard drives.

Secure, Robust and Stable CMS The technology that delivers the courses will be as fail-safe as possible, with the system availability at 99. 7% targeted uptime. The managed hosting service license agreement with Blackboard.com includes 1 TB of storage and 5 Mbps of bandwidth .

Retirement of Blackboard Vista Complete all course migrations to Blackboard Learn 9.1 by Spring 2012 and retirement of Blackboard Vista by end of Fall 2012.

Batch Integration of SIS and Blackboard Learn Configure and test integration of student enrollment data from ISIS into Blackboard Learn 9.1 by the end of Fall 2010.

2. PROJECT TIMELINE Th f II t' r t T I . tb h k e o owmq 1me me represen s en ,ca pro1ec enc mar s:

ACTIVITY COMMENT TIMEFRAME Fall 2010

October 2010 Blackboard Learn Test and Production Environments are up and SDCCD Online Learning Pathways starts administrative login and review of the system features. Splash page htt12://blackboard.sdccd.edu is under development Implementation Team Meets to Review and Refine Implementation Plan Training Materials Development Begins by SDCCD Online Learninq Pathways

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ACTIVITY COMMENT TIMEFRAME

Blackboard Begins Batch Integration Analysis 10 Faculty are Selected to Pilot Bb Learn in Spring 2010

November 2010 Blackboard Develops and Tests Batch Integration with ISIS Pilot Faculty are contacted and courses are identified for migration SDCCD Online Learning Pathways tests the migration of courses and the integration.

December 2010- Pilot Faculty are trained. Early January 2011

Pilot faculty's courses are migrated to Production System

Spring 2011 Pilot Faculty Courses Go Live

March 2011-June Train Summer 2011 Online Faculty 2011

Migrate/develop courses for Summer 2011

April 2011-August Train Fall 2011 Online Faculty 2011

Migrate/develop online courses for Fall 2011

Fall 2011 Train Oncampus Faculty

Spring 2012 Migrate/develop web-enhanced courses

Summer and Fall Last wave goes live with Blackboard 2012 Learn

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Criteria for Selecting 10 Pilot Faculty

• One course per faculty • Master Course • Designed using learning modules • All content is accessible and copyright compliant • Available for training during December-January • Uses Blackboard for the majority of assessments, gradebook,

assignments rather than a 3 rd party system • Can do without Elluminate Powerlink • Can do without Turnitin Powerlink • Does not rely on grading forms tool • Willing to commit to spending more time than usual in the course

evaluating the system performance • Willing to provide team with weekly feedback • Willing to be a resource to their department faculty and the campus • Faculty member can deal with potential challenges and technical glitches • Willing to communicate with students to prepare them for the change.

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Suggested Criteria for Selecting Pilot Faculty

10/25/10

One course per faculty

Master Course

Designed using learning modules

All content is accessible and copyright compliant

Available for training during December-January

Uses Blackboard for the majority of assessments, gradebook, assignments rather than a 3 rd party system

Can do without Elluminate Powerlink

Can do without Turnitin Powerlink

Does not rely on grading forms tool

Willing to commit to spending more time in course evaluating the performance

Willing to provide team with weekly feedback

Willing to be a resource to their department faculty and the campus

Faculty member can deal with potential challenges and technical glitches

Willing to communicate with students to prepare them for the change.

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Recruiting Pilot Faculty

Request faculty to submit their names and the course title.

Explain the criteria.

The team will select

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System Setup

Limit course size to 1 GB

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