Reinventing Help: The LibGuides and LibAnswers

Experienceguides.ccclib.org | answers.ccclib.org

Michele Hampshire, Emerging Technologies Specialist: mhampshi@ccclib.org

Valerie Zito, Business Specialist: vzito@ccclib.org

ALA “Slow economy fuels surge in library visits” Press Kit

http://www.ala.org/ala/newspresscenter/mediapresscenter/presskits/sloweconomyfuelslibraryusage/index.cfm

Increased Library Use at ccclib

FY 07-08

FY 08-09

% change

FY 09-10

open hours 56,680 56,017 -1.17%

door count3,742,31

13,878,21

7 3.63%

circulation6,132,20

76,728,41

1 9.72%

website visits1,566,21

01,695,72

5 8.27%

library cards 19,325 21,794 12.78%

virtual reference 1403  1981

41.20%  980

LibAnswers Topic: Donations

LibAnswers Topic: Donations

LibAnswers Topic: Donations

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Cost

• LibAnswers$599/year - $1,099/yearMore than 80% of libraries fall in the lower half price range. Only large metropolitan public library systems pay $1,099/year.

• LibGuides

$899/year - $2,999/year 80% of libraries pay $2K or less. About 50% are eligible for under $1,000 pricing.

• Cost is based on the number of registered card holders.

Academic library pricing based on FTE. Contact springshare.com