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Regulatory Activities and Electronic Communications Market
Developments in Republic of Croatia
Željko Tabaković, M.Sc.Deputy Director
Croatian Post and Electronic Communications Agency -HAKOM –
Belgrade, 15th of December, 2009
Wireline networks:
� 9 operators in commercial service;
� 1 870 000 end users;
� 42 % penetration rate;
� 25,63% new entrants’ users;
� 595 930 broadband access users
Telecommunications Market Overview
� 595 930 broadband access users
Wireline market liberalisation
� 497 realised collocations;
� 243 565 CPS users;
� 334 980 ported wireline numbers;
� 116 232 unbundled local-loops – 6,83% of total lines in operation
HAKOM 2 15-12-09
Mobile Telecommunications Networks:
� 3 operators in commercial service;
� operation in three bands under technologicaly
neutral licence;
6 106 820 end users ;
Telecommunications Market Overview
� 6 106 820 end users ;
� 138% penetration rate;
� 198 570 broadband access users;
� 4,5 % broadband penetration rate;
� 98 500 ported numbers.
HAKOM 3 15-12-09
1 317 1 400
1 524
1 758
1 945 1 977
2 175
1 600
1 800
2 000
2 200
2 400
Total Electonic Communications Revenue
[million EUR]
Telecommunications Market Overview
1 317 1 400
0
200
400
600
800
1 000
1 200
1 400
2002 2003 2004 2005 2006 2007 2008
HAKOM 4 15-12-09
1 995 4002 034 778
2 084 092
2 148 512
2 244 420
2 292 620
2 369 720
2 446 770
2 200 000
2 400 000
2 600 000
Number of Internet users
Telecommunications Market Overview
1 761 679
1 909 175 1 928 867
1 995 4002 034 778
1 400 000
1 600 000
1 800 000
2 000 000
March 2007
June 2007
September 2007
December 2007
March 2008
June 2008
September 2008
December 2008
March2009
June2009
September2009
HAKOM 5 15-12-09
3,0
5% 3,5
7%
3,8
5% 4,4
8% 5,4
6%
15%
20%
25%
Broadband Penetration
mobile communication network
fixed communication network
14,06%
15,40%16,28%
17,92%
19,70%
Telecommunications Market Overview
6,4
7%
7,2
7%
8,0
1%
8,7
2%
9,3
8%
10,1
8%
11,0
1%
11,8
3%
12,4
3%
13,4
4%
14
,24
%
3,0
5% 3,5
7%
3,8
5%
0%
5%
10%
March 2007
June 2007
September 2007
December 2007
March 2008
June 2008
September 2008
December 2008
March2009
June2009
September 2009
HAKOM 6 15-12-09
Our way to European union ....
HAKOM 7 15-12-09
Our Way to European Union
� The chapter 10. Information Society and Media has been closed
� Electronic Communications Act from 1st of July, 2008
� The whole package of secondary legislation within the competence of the Ministry of the Sea, Transport and Infrastructure (MMPI) and the Croatian Post and Electronic Communications Agency (HAKOM) has Croatian Post and Electronic Communications Agency (HAKOM) has been adopted
� The legislative framework in electronic communications in Croatia has been fully completed – fully compliant to EU regulation
� Regulation of the electronic communications market in line with European practice
HAKOM 8 15-12-09
Regulation of the Croatian Market
� Relevant market analyses were completed in July this year after public consultations
� The project of regulatory accounting has been started with Croatian Telecom
� Resolution of granting a new technology neutral licenses for the mobile operators
� Digital televison switchover and digital dividend resolution is under way
� And much more...
HAKOM 9 15-12-09
Electronic Communications Market Evolution
New Operators &New Investments
Optimisation & Convergence
1985. 1990. 1995. 2000.
Deregulation &Liberalisation
Monopolist’sReaction
2005.
Source: Analysys
2010.
Republic of Croatia
HAKOM 10 15-12-09
New Technology Implementation
� Implementation of the New Generation Network (NGN) and New Generation Access (NGA)
� IP Multi-media System (IMS) is already in use
� A set of new end-user services in both wireline and wireless � A set of new end-user services in both wireline and wireless telecommunication newtorks
� IP TV is offered by several operators
� Quality of Service (QoS) gains on significancy
� Digital Radio and Digital Television is not anymore vision, but has become a reality
HAKOM 11 15-12-09
2003 Recommendation
2007 Recommendation
Call origination on the public telephone network provided at a fixed location
Market 8 Market 2
Call termination on individual public telephone networks provided at a fixed location
Market 9 Market 3
Transit services in the fixed public telephone network
Market 10 3CT
Wholesale (physical) network infrastructure access (including shared or fully unbundled access) Market 11 Market 4
Market analysis
access (including shared or fully unbundled access) at a fixed location
Market 11 Market 4
Wholesale broadband access Market 12 Market 5
Access and call origination on public mobile telephone networks
Market 15 3CT
Voice call termination on individual mobile networks
Market 16 Market 7
Public network mobile servicesold market according to the TA
3CT
SMS termination on individual mobile networksservice part of the old interconnection market
3CT
HAKOM 12 15-12-09
MARKET SMP REMEDIES
Wholesale call origination on
the public telephone network
provided at a fixed location
(Market No. 2)
HT (Croatian
Telecom)
Access to and use of the specific
network elements;
Non-discrimination;
Transparency;
Price control and cost accounting;
Accounting separation
HT (Croatian
HTAccess to and use of the specific
Market analysis
Wholesale call termination on
individual public telephone
networks provided at a fixed
location (Market No. 3)
HT (Croatian
Telecom); Amis
Telekom;
H1 Telekom;
Iskon Internet;
Metronet;
Optima Telekom;
Primatel;
VIPnet;
Voljatel
Access to and use of the specific
network elements;
Non-discrimination;
Transparency;
Price control and cost accounting;
Accounting separation
OTHER SMP OPERATORSAccess to and use of the specific
network elements;
Non-discrimination;
Transparency;
Price control (asymmetry)
HAKOM 13 15-12-09
Market analysis
MARKETSMP
OPERATOR(S)REMEDIES
Wholesale access to the network
infrastructure (including shared and
full access) at a fixed location
(Market No. 4)
HT (Croatian
Telecom)
Access to and use of the specific
network elements;
Non-discrimination;
Transparency;
Price control and cost accounting;
HAKOM 14 15-12-09
Accounting separation
Wholesale broadband access
(Market No. 5)
HT (Croatian
Telecom)
Access to and use of the specific
network elements;
Non-discrimination;
Transparency;
Price control and cost accounting;
Accounting separation
Market analysis
MARKETSMP
OPERATOR(S)REMEDIES
Wholesale voice call termination on
individual mobile networks
T-Mobile;
VIPnet;
Access to and use of the specific
network elements;
Non-discrimination;
Transparency;
Price control and cost accounting
HAKOM 15 15-12-09
individual mobile networks
(Market No. 7)
VIPnet;
Tele2 Access to and use of the specific
network elements;
Non-discrimination;
Transparency;
Price control (asymmetry)
� Frequencies licensed independently from service provision (general
authorisation)
� No limitations on service provision
� Spectrum basics:
Spectrum management
1. National Frequency Allocation Table
2. Allocation plans
3. Frequency database
HAKOM 16 15-12-09
� Licensing – defined in FAT for each frequency band
1. General license – no individual license, harmonised use in Europe,
list on http://www.hakom.hr/default.aspx?id=369
2. On request – individual license – PMR, amateur, microwave links,
Spectrum licensing
2. On request – individual license – PMR, amateur, microwave links,
satellite…
3. Public tender –procedure when there is more interested parties that
available spectrum
4. Auction - procedure when there is more interested parties that
available spectrum, still hasn’t been used in Croatia
HAKOM 17 15-12-09
188 6
29
216 2
18
238 8
44 269 1
36
295
333
316 9
34
334 9
83
250 000
300 000
350 000
400 000
Fixed Ported Numbers89
287 111 3
86
131 5
94
155 5
94 188 6
29
0
50 000
100 000
150 000
200 000
March 2007
June 2007
September 2007
December 2007
March 2008
June 2008
September 2008
December 2008
March2009
June2009
September2009
71 937
82 410
92 726
103 168
109 900
116 232
80 000
90 000
100 000
110 000
120 000
130 000
Number of Unbundled Local Loops
23 6174 927
12 780
23 671
38 248
55 704
0
10 000
20 000
30 000
40 000
50 000
60 000
70 000
September
2006
December
2006
March
2007
June
2007
September
2007
December
2007
March
2008
June
2008
September
2008
December
2008
March
2009
June
2009
September
2009
Digital Television SwitchoverDigital Television Switchover
� “Analogue to Digital Television Broadcasting Switchover Strategy forthe Republic of Croatia” was adopted by Government on 31st of July, 2008
� Strategic goal is full analogue to digital TV switchover by the end of 2010
� Switchover concept, region by region (9 “digital” regions)
� In April 2009 HAKOM granted the license for the use of radiofrequencyspectrum for providing electronic communication service managing twoDTV broadcasting networks countrywide (MUX A and MUX B) toOdašiljači i veze d.o.o.
� Test operations for HDTV and DVB-H have been started
� Analogue to digital switchover is completed ���� DIGITAL DIVIDEND