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2020 Annual MeetingRenaissance Orlando at Sea World
Orlando, Florida | March 1st - 4th, 2020
REGISTRATION INFORMATION& EXHIBITOR SUPPLEMENT
84th Annual Meeting
Thank you to our 2019 Sponsors!
®
Patrick Dean Chair, Trailways Board of Directors Dean Trailways, Michigan
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Chairman’s Greeting & Table of Contents
Table of ContentsCover – City View, Orlando, Florida ..................................Cover
Chairman’s Greeting by Patrick Dean ......................................1
Hotel Reservations & Travel & Event Information .................2
Schedule ........................................................................................3
Registration Info & Cancellation Policies .................................4
Tradeshow Map & Exhibit Fees .................. (Insert 5a and 5b)
Exhibit Events Overview ............................................................6
Back cover - Sponsorship Options ...........................................7
Thank you to our Sponsors (see cover) and the 2019 general Exhibitors/Affiliated Partners and guests below.To exhibit and register for 2020, please see pages 4-7 or Trailways.com/Registration.
Greetings Trailways Members & Exhibitors! I’m pleased to be your new board chairman for 2019-2021 and I especially look forward to seeing all of you in Orlando for the 84th Trailways Annual Meeting. The dates are March 1- 4, 2020 at the Renaissance Orlando at Sea World, a 4-Diamond AAA hotel with a terrific location at Sea World. Our registration procedure is online, which is a new process launched recently. All attendees, Members and Affiliates, must register online. This includes exhibit space for the trade show. Early bird rates apply! We thank you for your assistance with this new system. Over the past three years I have served as your marketing committee chairman and I’m looking forward to serving as your chairman. I’m excited for the future of Trailways and proud to see that our brand is moving forward. Hear more in 2020 and we can’t wait to see you there!
trailwaysconference.com
See 2020 sponsorship options on page 7.
2020 Annual MeetingMarriott Renaissance at Sea World Orlando
Orlando, Florida | March 1st - 4th, 2020
84th Annual Meeting
• ACS Creative
• American Bus Association
• Ambridge Hospitality
• AMBEST
• AngelTrax
• Atlantic City CVB & Resorts Casino Hotel
• Awash Systems
• Branson IMAX Theater and Sight & Sound
• Braunability
• Bus for Sale
• Coach Glass
• Corporate Finance Associates
• Defense Travel Management Office
• DIA Solutions Inc
• Distinctive Systems
• Dutton Family Theater Complex
• Federal Motor Carriers Safety Administration
• Lowen Color Graphics
• Luminator Technology Group
• McMynn Leasing
• Motorcoach Movies
• REV Coach
• RLI
• SEO Interactive
• Steril-Koni USA, Inc
• TCF Equipment Finance
• TEMSA
• The Tenney Group
• Transit Sales International
• Translease
• TRP Bus Parts
• UBT
• United Motorcoach Association
• WAAV
• Wells Fargo
• Worldwide Monochem
A highlight of the meeting each year is the Trailways Outstanding Driver awards, sponsored by Lancer. Recipients in 2019, from left, include David
Sowers, a scheduled route driver with Arrow Trailways of Texas; John Phillip Cooke, a charter and tour driver who is also with Arrow Trailways, and Keith
Mathews, charter and tour driver with Heartland Trailways of Missouri.
Hotel Reservations & Event Information
Event Options: Monday, March 2, 2020
EVENT OPTION #1 Golf Outing – Shingle Creek Golf Club Price: $220.00 per person Paid to Trailways with your online registration. Equipment rental on own.
Outing Includes: • Personal education guides
• Dolphin Encounter
• Penguin Encounter (behind the scenes tour of Avian Research)
• Sea Lion feeding
• Scheduled activities end at 12:00 p.m. then guests may have lunch on own ($20 meal card provided) and have free access to all rides and activities until 6:00 p.m.
Outing Includes: Transportation to/from course, greens fees, cart, practice range balls, box lunch and beverage tickets.
EVENT OPTION #2 Sea World Orlando VIP Tour Price: $200.00 per person (Includes $20 meal card for any on-site food & beverage outlet)
Paid to Trailways with your online registration.
Renaissance Orlando at SeaWorld®
6677 Sea Harbor Drive, Orlando, FLRenaissance Orlando at SeaWorld is looking forward to hosting the Trailways 2020 Annual Meeting, March 1- 4, 2020. A dedicated Trailways website is below to make, modify and cancel hotel reservations online, as well as take advantage of any room upgrades, amenities or other services offered by the hotel.
Rate:The Trailways group rate is $220.00 per night, per room, and the $15.00 daily resort fee, plus taxes.
Dedicated Trailways reservation page online at: https://book.passkey.com/go/Trailways2020 Or, please call the Group Reservations phone numbers 1-800-266-9432 or 1-407-351-5555. Be sure to ask for the “Trailways 2020 Annual Meeting rate”. Cut-off date of Feb. 3, 2020 applies. Closest airport (6 miles) is Orlando International Airport Code MCO https://orlandoairports. net/. The hotel has no free shuttle transportation. Plan
• The $20.00 meal card can be applied to “Sharks Underwater Grill” with glass walls to view the shark habitat.
• Transportation (bus boards at 9:30 a.m., departs and 9:45 a.m. and returns at 3:30 p.m.) Or, hotel shuttle for guests staying later.
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ahead and book a shuttle or taxi. Typical downtown shuttle rate is $32 round trip. https://www.orlandoairports.net/ parking-transportation. Typical taxi cost for 1-way ranges from $38 to $45.
The outing is fun and designed for any skill level. We will use the Callaway scoring system. Shingle Creek Golf Club is located at the Rosen Shingle Creek Resort. It is a stunning par-72 championship golf course designed by Arnold Palmer Design Company. The course is set along the historic Shingle Creek headwaters of the Everglades.
Tuesday, March 3
Sunday, March 1
Monday, March 2
Wednesday, March 410:00am – 6:00pm Registration Desk open Hotel Lobby 8:00am – 11:30am Executive Committee Breakfast & Meeting (Closed) Executive Boardroom 12:30pm – 4:30pm Board of Directors Lunch & Meeting (Closed) Fantail Room 6:00pm – 9:00pm Board of Directors Reception & Dinner (7pm) (Closed) St. George Room Reception & Dinner sponsored by Lancer and TIB
9:00am – 11:00am / 3:00pm – 6:00pm Registration Crystal Ballroom Foyer 7:15am Loading / 7:30am – Departure from North Entrance of Hotel (ALL*) (Fee) Golf Outing at Shingle Creek (ALL*) (8:30 tee time) North Entrance of Hotel - Golf Outing Sponsored by Amaya, Beverage Cart Sponsored by Budget Truck & Auto Body 9:30am Loading / 9:45 Departure from North Entrance of Hotel Day at Seaworld (ALL*) (Fee) 3:30pm – 4:00pm Speaker Rehearsal Crystal Ballroom 4:00pm – 6:00pm Open House Reception (ALL*) Pool Terrace - Sponsored by Irizar 6:00pm - Dinner on Own
9:00am – 9:30am – Trailways Marketing & News Update/Trends - Alex Berardi & Trailways.com Digital Team 9:35am-10:30am – Insurance Trends Panel Panelists: Andrea Vidmar, National Interstate; Bob Crescenzo, Lancer Insurance, and brokers, Tom Foley, TIB and Andrew Hersh, Lockton.Moderator – Michelle Wiltgen, National Interstate
9:30am – 11:45am: Palani Room National Charter Sales Mangers Meeting Part I
- How to Grow Your Business by Promoting Customer Loyalty (Eric Elliott, Distinctive Systems) Interactive session on sales processes that work. (75 Min.)
- Suppliers as Business Partners: Roundtable with Charter Managers & Travel Industry Exhibitors/Affiliates. (40 Min.)
10:45am – 12:00pm Preferred Partners-Only Presentations with Trailways Owners - Labrid Room
- 10:45am – 11:15am (Products & Services)
- 11:20am – 12:00pm (Manufacturers)
Assignment sheet at Registration desk. Arrive 30 min. early. Please wait outside the room until called. 5-minute verbal updates only; no Power Points allowed. (Tom Giddens & Tom Bazow - room managers) 12:00pm – 1:30pm Spirit Awards Luncheon (ALL*) Crystal Ballroom D,E Sponsored by Bridgestone Outstanding service awards to Operators and Affiliates. All registrants should attend. 2:00pm – 2:45pm Trailways Owners and Sales Managers Only: Regional Meetings
Operators only, see color dot on your name tag: East (red) - Bob Brisman - Labrid Room West (yellow) - Curtis Riggs - Fantail Room Central (blue) - Julie Huskey - Damselfish Room 3:00pm – 5:00pm InfoMotion (ALL*) Crystal Ballroom A-C 5-minute “speed-dating” sessions. One-on-one time with Trailways Operators, seated. Exhibitors rotate at sound of bell. 7:00pm – 9:30pm Opening Reception (Pirate themed event) (ALL*) Crystal Ballroom D, E Costume dance party with food & drink, prizes. Wear your costume! Sponsored by Prevost Set Up 9:30pm – 10:30pm Exhibit Set Up Crystal Ballroom A-C (no access until this time due to other events in room).
7:30am – 3:30pm Registration Crystal Ballroom Foyer 8:00am General Breakfast (ALL*) - Welcome (Patrick Dean, Chair) - Introduction of Sponsor, Michelle Wiltgen. - Introduction of ALL Exhibitors by Trailways (approx 8:20am) - Exhibitors, all representatives with your company please stand when your company name is announced. - In Memorial Tribute Crystal Ballroom D,E - Sponsored by National Interstate
Stretch Break
10:30am – 11:30am All Affiliated Partners/Exhibitors briefing with Trailways leadership - Patrick Dean & Jonathan Berzas. Feedback session to improve the affiliated partners program. This is not a sales event, please. Labrid Room 12:30pm – 2:30pm Outdoor Lunch with Buses (ALL*) North Parking Lot - Sponsored by ABC Enjoy the Florida sunshine outdoors. Tour vehicles, prizes by ABC. 3:00pm – 5:00pm Indoor Exhibit Tradeshow (ALL*) Crystal A-C Table top networking event. Operators, be sure to visit all of our Exhibitors! Prizes every 15 minutes. Light snacks and beer & wine. 7:00pm – 7:30pm Gala Reception (ALL*) Atrium A An evening of Florida elegance. 30-minute reception followed by the dinner gala with awards. 7:30pm – 9:00pmDinner Gala (ALL*) Crystal Ballroom D, E (ALL*) Safety Awards Dinner Gala – Sponsored by MCI Driver of the Year Awards - Sponsored by Lancer
Celebration of outstanding safety performance by Trailways operators and announcement of the national drivers of the year for outstanding service (Charters & Tour and Scheduled Service (2019-East).
Thank you for attending!
This event schedule, the tradeshow floorplan and exhibitor list are based on information at the time of our print deadline and are subject to change. Please check www.trailwaysconference.com and signage at the hotel.
8:00am – 12:00pm Registration Crystal Ballroom Foyer 8:00am - General Breakfast (ALL*) and Wear Red Day (Red is the Trailways brand color. Everyone is invited to wear red, such as a tie, shirt/top, pantsuit, dress). Crystal Ballroom D, E 8:30am – 9:00am – Morning Speaker - Ron Ivester, CWT Sato - Update on Military Bus Contract & News.(ALL*) Intro by Patrick Dean 9:00am – 9:15am – Association Update - Peter Pantuso, ABA 9:15am – Stretch Break 9:30am – 10:00am – Trailways Member-only Annual Meeting (Closed)
Agenda:
·Call to Order (Patrick Dean, Chair)
·Roll Call (Scott Martz Henry)
·Approval of 2019 Annual Meeting Minutes from Galveston (Patrick Dean)
·Executive report: 2019 Accomplishments (Patrick Dean) ·Finance Committee Report (Curtis Riggs)
·Nominations/Membership Committee Report (Jonathan Berzas)
·Strategic Planning Committee Report (Patrick Dean)
·Adjourn
10:15am – 12:15pm: Palani Room National Charter Sales Mangers Meeting Part II
- Selling to Current & Future Customers (Busie) (Louis Bookoff and Josh Bain, Co-Founders with “Busie”)
- Demo and discussion of Charter Lead System (Ed Ruff/ACS Creative
10:15am – 12:15pm Workshop (ALL*) Fantail Room ·Topic A - 10:15am - Human Resources Legal Issues & Trends (Elaine Baker, Littler, PA) & Background Checks (Greg Simmons, OneSource.com, CO) Moderator: Alan Thrasher
·Topic B - 11:15am - Trailways Online Driver Training Modules Live! Demo & Sign-Up Process. Sponsored by MCI. (Sheri Bankston, Alliance Safety Council) and Driver Employee Recruiting - What’s working for bus and truck companies. (James Savage & Brad Tyburczy with “FindATruckerJob.com”) Moderator: Ron Moore, Burlington Trailways
Trailways Transportation System(703) 691-3052 ext. [email protected]
This schedule is available for download on trailwaysconference.com to check or download
*(ALL) means all registrants invited to attend.
84th Annual Meeting
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Early Bird Registration (until February 3, 2020)
$445.00 per personIncludes 1 Badge per registration
OPTIONAL ACTIVITY FEES:
• Monday, March 2, 2020 - Golf Outing - $220.00 per person
• Monday, March 2, 2020 - Sea World VIP Tour - $200.00 per person
Cancellations for either outing are non-refundable after February 7, 2020.
Online registration is required for all 2020 attendees at this website:
https://trailways.teameventmanagement.com/team/onlinereg/tr_tamc_2020/loginhandler.asp(Online registration cut-off is February 21, 2020. After that date, registration is only on-site at the hotel).
Your password and I.D. for your company’s Primary Contact will be sent from “Trailways Conference Team”
(from the email [email protected]). Exhibitors may reserve and must pre-pay for an Exhibit Table and/or Outdoor Parking Space at time of online registration.
Operator-Member & Exhibitor Registration
Registration (On, or after February 4, 2020)
$495.00 per personIncludes 1 Badge per registration
Policies for Operator-Members: Payments must be received by Feb. 3, 2020 by online payment or check.• Cancellations prior to Feb. 3, 2020 are refundable, less a $125 penalty fee.• Cancellations on or after Feb. 4, 2020 are non-refundable. • Conference cancellations must be received in writing to [email protected]. Please allow 60 days for any refund.
Policies for Exhibitors & Sponsors: Payments must be received by Feb. 3, 2020 by online payment or check.• Cancellations prior to Feb. 3, 2020 are refundable, less 25%.• Cancellations on or after Feb. 4, 2020 are non-refundable.• Exhibitors requesting an invoice must pay it within 30 days of receipt, or risk release of tabletop space. • Conference cancellations must be received in writing to [email protected]. Please allow 60 days for any refund. • Exhibitors & Sponsors must join or renew your Trailways 2020 Affiliated Partner Membership (AP) in order to attend. (AP dues are not included in conference registration or exhibit fees.)• You will be prompted to pay when you register. Payment in full is due at the time of registration and will be confirmed
by the conference finance manager. For questions or help, please call 703-691-3052, Ext 3.• Deadlines above apply for publicity materials.
A conference Registration Badge is required of all attendees to enter sessions and meal & social functions. No registrations will be accepted by fax. Credit card processing fees apply. However, payment by company check made payable to Trailways is acceptable by the deadline. See mailing address below and online. Should you have a driver spouse interested in attending only the Dinner Gala, please email [email protected] or call (703) 691-3052, Ext. 3 to request the cost. A badge is required/drivers only. You must still register attendee names online even if paying by check. (Instructions are online). No Admittance without a Badge and a pre-payment in full.
Trailways owner-operators gather for the 2019 annual meeting in Galveston. The opening breakfast was
sponsored by National Interstate and the “Wear Red Breakfast” was sponsored by Grech.
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Thank you to all Exhibitors!For more photos, please visittrailwaysconference.com/photogallery
The Trailways Annual Meeting takes place March 1-4, 2020 in Orlando, Florida, at the Renaissance Orlando at Sea World®. During the meeting, there are several exhibitor opportunities:
Outdoor Exhibit Event & Lunch:
Wednesday, March 4, 2020 Time: 12:30pm – 2:30pm
Description: The outdoor exhibit and lunch takes place in the hotel’s parking lot amidst the vehicles and equipment displays, allowing time for owner-operators to go on-board and meet with manufacturers and equipment providers. Exhibitors include manufacturers of vehicles and equipment such as buses, motor coaches, mini-coaches, Limo’s and VIP vehicles; lifts, wash systems and other heavy equipment.
The Outdoor Lunch, sponsored by ABC, showcases vehicles and equipment, food and prizes.
The Indoor Tradeshow is the major networking event at the annual event.
Indoor Tradeshow:
Wednesday, March 4, 2020 Time: 3:00pm - 5:00pm with reception
Description: The indoor tradeshow is a table-top event for product and service providers to meet and talk with Trailways owner-operators during a dedicated two-hour time frame in the hotel’s ballroom, with light snacks and bar. Exhibitors include providers of bus products and services and tourism-related companies seeking bus company business. Space is limited at the indoor exhibit event. See page 4 for online registration link.
Indoor Exhibitors receive:
One 6’ x 30” skirted tabletop, 2 chairs, wastebasket and identification sign. The space is carpeted for all exhibitors. Please note, a badge is required for all representatives at your table. Although you have the option to select your booth, Trailways reserves the right to (re)position any exhibitor or table location to avoid conflict.
Exhibitor Events Overview
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Sponsorship Options for 2020
*Gold Level Sponsorships may be co-sponsored. Fee Range: • $10,000 to $14,999 for primary sponsor: entitled to company with 1 co-sponsor
• $15,000 to $24,999 for primary sponsor: entitled to company and up to 2 co-sponsors
• $25,000 and above for primary sponsor: entitled to company and up to 3 co-sponsors
The primary sponsor is responsible for arranging payment by co-sponsors to you and to inform Trailways of co-sponsor names and to provide their logo for web and print publicity material by the deadline (Feb. 7).
Pre-Paid Partner Membership (AP) is required for co-sponsors to attend.
General Items for Sponsorship: Bronze Level (less than $5,000)
Silver Sponsorship Options ($5,000 - $9,999)
Gold Sponsorship Options* (more than $10,000)
Please contact [email protected] or [email protected] to inquire about sponsorships or call (703) 691-3052 Ext. 3. Deadlines apply to be listed with your logo in advance and onsite publicity materials. Sponsors receive an introduction on site at their sponsored event and a three-minute greeting. The 84th Trailways Annual Meeting / Trailways Transportation System 3554 Chain Bridge Rd., Suite 202, Fairfax, VA 22030(703) 691-3052 Ext. 3 www.trailwaysconference.com / [email protected]
The Closing Night Dinner Gala, sponsored by MCI, is a celebration of safety. The reception was sponsored by Littler.
The Spirit Awards luncheon with recipients is sponsored by Bridgestone.
“InfoMotion”, sponsored by DeLeo, provides exhibitors with sales sessions with Trailways owners.
Opening Night Reception, sponsored by Prevost, with winners of the costume contest (at right.)
• Badge Printing • Banner Printing • Tote Bag Printing • Key Cards• Advance Registration Brochure• Pocket Schedule Printing • Info-Motion (speed dating session) • Reception on Closing Night • Driver of the Year Awards• Late Night Desserts
• Workshops • Session and/or Registration Desk Coffee Breaks• Open House Reception • Board Lunch • Sightseeing Tour • Selfies “Photo Frame” • Meal Centerpiece• Event Signage Printing
• Board Reception & Dinner• Golf Outing• Day 1 Opening Breakfast - All Registrants• Day 2 Breakfast - All Registrants & Owner’s meeting
• Outdoor Exhibit lunch with Vehicles• Spirit Awards lunch• Opening Night Reception / Costume Party• Gala Closing Dinner & Desserts
