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REFUGEE INTEGRATION IN URBAN AREAS By Inna Branzburg © 2017 Inna Branzburg A thesis submitted in partial fulfillment of the requirements for the degree of Master of Science in City and Regional Planning School of Architecture Pratt Institute February 2017

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 REFUGEE  INTEGRATION  IN  URBAN  AREAS  

 By  Inna  Branzburg  

               

©  2017  Inna  Branzburg                                    

A  thesis  submitted  in  partial  fulfillment  of    the  requirements  for  the  degree  of    

Master  of  Science  in  City  and  Regional  Planning  School  of  Architecture  

Pratt  Institute    

February  2017  

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REFUGEE  INTEGRATION  IN  URBAN  AREAS    

By  Inna  Branzburg  

Received  and  approved:        _______________________________________________________  Date_______________    Thesis  Advisor  Signature    _______________________________________________________    Thesis  Advisor  Name      _______________________________________________________  Date_______________    Thesis  Advisor  Signature    _______________________________________________________    Thesis  Advisor  Name      _______________________________________________________  Date_______________    Chairperson  Signature    _______________________________________________________    Chairperson  Name    

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ACKNOWLEDGEMENTS    

My  experiences  as  a   child   immigrant   from  Ukraine  growing  up   in   Israel   in  a   "melting  

pot"   society   inspired   me   to   learn   more   about   the   relationship   between   cities   and  

immigrants,   which   resulted   in   this   thesis.   I   cannot   thank   enough   my   advisor,   Ayse  

Yonder,  for  your  support,  encouragement,  and  guidance  that  inspired  and  motivated  me  

throughout  this  journey.  I  would  also  like  to  express  my  sincere  gratitude  to  my  second  

advisor,  David  Dyssegaard  Kallick,  for  sharing  your  wisdom  and  invaluable  advice  that  

helped  me  develop   the   study.  Additionally,   I  would   like   to   thank   the   interviewees   for  

sharing   your   expertise,   perspectives,   and   insights   into   refugee   resettlement   and  

integration  in  Utica.  Lastly,  I  would  like  to  thank  my  family,  my  husband  Vova  Feldman  

and  my  dear  friend  Lian  Farhi,  for  your  help  and  support  along  the  way.      

 

 

 

 

 

 

 

 

 

 

 

 

 

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TABLE  OF  CONTENTS  

CHAPTER  1:  INTRODUCTION   5  1.1  Statement  of  the  Issue   5  1.2  Goal  and  Objectives   6  1.3  Literature  Review   6  1.3  Methodology   12  CHAPTER  2:  REFUGEE  RESETTLEMENT  AND  INTEGRATION   15  2.1  Refugee  Resettlement  Policy:  A  Comparison  Between  The  Programs  of  The  U.S.  And  Canada   15  2.2  What  is  integration?  Key  indicators  and  measurement  criteria   22  CHAPTER  3:  CASE  STUDY  OF  REFUGEES’  RESETTLEMENT  AND  INTEGRATION  IN  UTICA,  NY  25  3.1  Historic  Background   27  3.2  Refugee  Resettlement:  Process  and  Services   29  3.3  Refugee  Integration  &  Impacts   30  3.3.1  Housing   30  3.3.2  Employment  &  Economic  Development   31  3.3.3  Education  and  Health   33  3.3.4  Social  Connections   34  3.3.5  Language  &  Culture   38  3.3.6  Urban  Development  Plans   39  

3.4  Neighborhood  Analysis   40  3.4.1  Neighborhood  Conditions:  Main  Findings   41  3.4.2  Neighborhood  Conditions:  Detailed  Findings   45  

CHAPTER  4:  CONCLUSIONS  AND  RECOMMENDATIONS   60  4.1  Housing   61  4.4.1  Create  an  “Energy  Retrofitting  of  Refugee  Housing”  program   62  4.4.2  Develop  a  range  of  housing  options   62  

4.2  Neighborhood  Conditions   63  4.2.1  Provide  targeted  support  for  the  refugees  resettled  in  the  Downtown  and  Cornhill  Neighborhoods   63  

4.3  Employment  and  Economic  Development   63  4.3.1  Create  Training  Programs  Targeting  Refugee  Skills   64  

4.4  Transportation   64  4.4.1  Support  Transportation  Alternatives  for  Refugees   65  

4.5  Civic  Engagement  and  The  Planning  Process   65  4.5.1  Increase  Participation  Of  Refugees  In  The  Planning  Process   66  

4.6  Social  Connections   66  4.6.1  Create  Opportunities  For  Social  Interaction  Among  Refugees  And  Long-­‐Time  Residents   67  

APPENDIX  A:  THE  SOCIO-­‐ECONOMIC  CHARACTERISTICS  OF  UTICA’S  NEIGHBORHOODS   68  

BIBLIOGRAPHY   69  

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Chapter  1:  Introduction  

1.1  Statement  of  the  Issue  Conflicts,   persecution,   violence,   human   rights   violations   and   natural   disasters  

caused  by  climate  change  have  forcibly  displaced  millions  of  people  around  the  world  in  

the   past   few   years.   By   the   end   of   2015,   more   than   60   million   people   had   left   their  

country  of   origin   in   search  of   safety   in  western   countries,   entering   cities   both   legally  

and   illegally.   Out   of   16   million   refugees   around   the   world,   more   than   half   of   the  

refugees   came   from   three   countries:   Syria,   Afghanistan,   and   Somalia,  while   about   2.5  

million  refugees  resided   in  Turkey,  which  became  the   largest  refugee-­‐hosting  country  

in  the  world.  The  scale  of  displacement  and  its  escalation  by  more  than  50  percent  since  

2011  had  led  to  the  highest  level  of  migration  since  World  War  II  (UNHCR  2016),  which  

prompted   the   European   Union   and   the   U.S.   to   set   new   quotas   to   resettle   refugees.  

Refugee  resettlement  in  another  country  is  one  of  the  solutions  provided  for  refugees,  

although   it   is   available   to   less   than   one   percent   of   the   refugees   worldwide.   Other  

solutions   include   a   voluntary   return   to   the   home   country   when   possible   and   local  

integration  within   the   host   country   to  which   they   fled.   The   literature   often   refers   to  

refugees  and  immigrants  as  the  same,  since  both  leave  their  country  of  origin  for  a  new  

one,   but   the   reasons   for   migration   make   the   difference   between   refugees   and  

immigrants.   Immigrants   usually   follow   economic   growth   and  move   voluntarily   to   an  

area   that   has   employment   opportunities,   while   refugees   are   forcibly   displaced   from  

their   country,   and   if   resettled   in   the   U.S.,   are   likely   to   be   placed   in   areas   with   low  

economic  growth,  which  have,  among  other   factors,  affordable  housing   (Brandt  2010,  

FPI  2009).  

 

The   resettlement   and   integration   of   refugees   in   urban   areas   affects   the   social,  

political  and  economic  fabric  of  the  city,  and  hence  is   largely  influenced  by  its  current  

political   environment.   The   increasing   diversity   of   the   city's   inhabitants,   following   the  

resettlement   of   refugees,   pose   social   and   economic   challenges   for   the   city   to  

accommodate  the  needs  of  the  newcomers  and  promote  their   integration  into  society.  

Moreover,   the  growing  diversity  of  different   cultures,   ethnicities,   and  religions  within  

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the  city,  and  their   influence  on  the  physical  environment  might  bring  the  city   identity  

into   question,  which   can   cause   a   tension   and   risk   for   a   conflict  with   the   host   society  

(Lygh  2015).  Therefore,  this  thesis  explores  refugee  integration  into  urban  life  in  cities  

from  both  the  host  community  and  the  refugees’  perspectives,  and  evaluates  the  impact  

of  the  “neighborhood”  on  their  integration.  

 

1.2  Goal  and  Objectives  The  purpose  of  this  thesis  is  to  study  the  integration  of  refugees  in  urban  areas  

to  accommodate  their  needs  and  their  impacts  in  order  to  make  recommendations  for  

integration   and   inclusion   strategies   for   U.S.   cities.   This   includes   a   comparison   of   the  

resettlement   policies   of   the   U.S.   and   Canada   to   better   understand   the   policy  

implementation  and  process  of  resettlement  in  urban  areas.  The  thesis  also  explores  the  

resettlement  and  integration  of  refugees  in  Utica,  NY,  as  a  case  study,  including  the  role  

of  the  urban  neighborhoods  in  integration.  

 

1.3  Literature  Review    Diversity  Management:  Assimilation  vs.  Integration  (Multiculturalism)      

For  many  years,  ethnic  minorities  were  expected  to  assimilate  into  the  dominant  

culture  and  embrace  its  customs  and  language.  The  “melting  pot”  approach  has  changed  

in  the  twentieth  century  into  a  “salad  bowl”  approach,  which  promotes  multiculturalism  

as   a   strategy   to   manage   coexistence   of   cultural   and   ethnic   minorities   with   the   host  

society   (Jupp   2015,   Burayidi   2015).   Thus,   multiculturalism   policies   adopt   pluralistic  

cultural  programs,  such  as  affirmative  action,   language  programs,   financial   support   in  

cultural  activities,  and  more.  Critics  of  the  multiculturalism  approach  see  these  policies  

as   a   tool   to   promote   social   isolation   of   minority   groups,   which   allows   them   to   live  

separately   from   the   democratic   state   and   its   rules.   However,   unequal   distribution   of  

resources,   discrimination,   and   spatial   segregation,  which   leads   to   ethnic   tension  with  

the   host   society,   have   much   greater   effect   on   minorities’   exclusion   than   a   personal  

choice  to  sustain  self-­‐identity  (Burayidi  2015,  Lygh  2015).        

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In  nation-­‐states,  where  identity  and  self-­‐determination  are  based  on  ethnic  and  

cultural   cohesion,  multiculturalism   can   often   conflict  with   their   customs   and   culture,  

which  might   be   viewed   as   a   threat   to   national   cohesion   (Jupp  2015,  Georgiou  2006).  

The  nation-­‐state's  governments  are  viewed  by  their  citizens  as  the  protectors  of  social  

uniformity,  which  through   laws  and  policies  promote  minorities’  assimilation   into   the  

majority   culture,   as   a   way   to   manage   diversity.   Citizenship   policies,   which   have   a  

significant  effect  on  minorities’  integration  within  the  dominant  society,  often  represent  

an  assimilation  approach   in   terms  of   their   requirements   regarding   race  and   language  

and  often  loyalty,  customs,  and  cultural  heritage  (Jupp  2015).  In  Germany,  for  example,  

the   law   defines   a   person   as   a   German   only   by   ethnicity   or   blood   relation,   not   by  

geography  as   in   the  U.S.  Thus,   immigrants  cannot  become  German  citizens,  which  has  

resulted   in   the   social   and   physical   isolation   of   many   immigrants   from   mainstream  

German   society.   However,   due   to   demographic   issues   of   decreasing   working-­‐age  

population,   in   2005   Germany   enacted   the   new   Immigration   Act   that   recognized   the  

essential  role  of   immigrants   in   the  German  economy,  and  established  the  eligibility  of  

immigrants  for  integration  assistance  (Behr  2006).  

 

The  social  and  political  environment  in  the  state  also  has  a  significant  influence  

on   multicultural   policies,   as   well   as   immigration   and   refugee   resettlement   policies,  

which  recently  tend  towards  the  right  wing  due  to  recent  international  events.  The  rise  

of   terrorism  by   Islamic   jihadists   since  2000  has   changed   the  political   environment   in  

the  U.S.  and  many  EU  countries,  which  have  challenged  multiculturalism  and  embraced  

assimilation  as   the  preferred  approach  to  managing  diversity.   In   light  of   these  events,  

conservative   political   parties,   organizations,   and  media  were   able   to   influence   public  

opinion  through  fear  and  racism  in  order  to  promote  their  agenda  against  immigration,  

multiculturalism,  and  Islam.  These  issues  raised  major  controversies  among  the  general  

public  about  loyalty,  minorities’  influence  on  national  identity,  and  Islamophobia,  which  

had   to   be   addressed   by   politicians   from   both   conservative   and   liberal   parties   (Jupp  

2015).  

 

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Refugee  Resettlement  and  Integration  Policies  

The  United  Nations  High  Commissioner  for  Refugees  (UNHCR)  has  the  mandate  

to  identify,  protect  and  find  durable  solutions  to  help  refugees  rebuild  their  lives,  which  

includes   voluntary   return   to   the   home   country,   local   integration,   or   resettlement   in  

“third-­‐country”.  If  possible,  a  voluntary  and  safe  repatriation  of  refugees  to  their  home  

country  is  the  ideal  solution.  Until  this  becomes  possible,  most  refugees  will  remain  in  

the   asylum   country   to  which   they   fled,   with   some   being   able   to   integrate   and   attain  

legal  status.  Resettlement  in  a  third  country  is  a  solution  for  less  than  one  percent  of  the  

16   million   refugees   around   the   world,   according   to   UNHCR   statistics   in   2015.   The  

countries   that   have   agreed   to   admit   refugees   provide   them   a   legal   and   physical  

protection   by   granting   a   permanent   residence   status   through   which   they   can   have  

“access  to  civil,  political,  economic,  social  and  cultural  rights  similar  to  those  enjoyed  by  

nationals”  (UNHCR  p.1.).  

 

Refugee  resettlement  policies,  which  as  mentioned  are  subject   to   the  country's  

political   environment,   include   different   programs   and   services   to   promote   refugees’  

integration  into  society  (Hinze  2013).    The  approaches  and  measures  of  integration  can  

be  divided  into  two  major  themes:  functional   integration,  which  includes  indicators  of  

language,   employment,   political   participation,   education   and   housing;   and   social  

integration,   including   indicators   of   identity,   sense   of   belonging,   and   social   networks.  

However,   these   indicators   are   often   interrelated   and   should  be   viewed  as   such  when  

measuring  integration.  Social  integration,  which  relies  on  social  connections  and  ethnic  

networks,  has  a  significant  impact  on  refugees’  ability  to  find  employment  and  access  to  

services,   and   hence   achieve   economic   self-­‐sufficiency   (Brandt   2010,   Kissoon   2006).  

Furthermore,   the   integration  process  of   refugee   in  urban  areas   is   influenced  by   three  

major   themes:   the  characteristics  of   the  newcomers,  such  as  age,   language,  education,  

etc.;   the   socio-­‐economic   context   of   the   receiving   community,   such   as   housing  market  

and   employment   opportunities;   and   the   attributes   of   the   host   community,   such   as  

ethnicity,  as  well  as  social  and  ethnic  organizations  (Portes  and  Zhou  1993,  Kraly  2011).  

 

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In   the  U.S.,   refugees   are   resettled   in   areas  where   there   is   available,   affordable  

housing,   as  well   as   job  opportunities   and  an  existing  ethnic   community,   among  other  

factors  (Brandt  2010,  Kissoon  2006).  However,  there  is  no  official  integration  policy  at  

the  federal  level,  and  the  integration  of  refugees,  as  part  of  the  resettlement  program,  is  

measured   merely   by   economic   self-­‐sufficiency   (Hynes   2011,   Brandt   2010,   Kissoon  

2006).  Chapter  two  presents  further  information  on  the  U.S.  resettlement  policy  and  its  

process,   in   comparison   to   Canada,   and   discusses   the   measurement   criteria   and  

indicators  of  refugees’  integration.  

 

Refugees  and  Urban  Planning  

Resettlement  of  refugees  increases  the  ethnic,  cultural  and  religious  diversity  of  

a   city,   which   in   turn   changes   its   social   and   economic   fabric,   including   its   built  

environment.   As   cities   become   increasingly   multicultural,   planners   have   the  

responsibility   to   incorporate   the   needs   of   the   newcomers   and   manage   the   planning  

process   of   the   city’s   adjustments   during   the   integration   process.   Treating   all   citizens  

uniformly   is   often   considered   the   best   approach   to   promoting   equality   in   diverse  

communities,   and   hence   the   planning   practice   may   promote   the   general   public's  

interests.   However,   since   cultural   differences   influence   the   way   people   live   and   use  

urban  space,  such  an  approach  may  result   in  ongoing   inequality   in   the  distribution  of  

resources   and   services   among  minority   communities.   Thus,   planners   should   consider  

cultural   implications   in   the   planning   process   in   order   to   promote   multicultural  

planning,  which  reflects  the  needs  of  minorities  and  the  general  public  alike  (Burayidi  

2000;  2015,  UNHABITAT  2015,  Lygh  2015).  

 

In  order   to   incorporate  multicultural  planning  and  promote  an   inclusive  urban  

environment,   self-­‐representation   of   minority   groups   is   essential   in   the   planning  

process,   either   formally   or   informally.   Providing   minorities   the   opportunity   to  

participate   in   the   decision   and   policy-­‐making   process   through   political,   social,   and  

economic  empowerment  would  naturally  promote  cultural   integration  within  the  city.  

An   inclusive   planning   process   could   also   help   find   alternative   solutions   to   support  

integration   from   the   experienced   point   of   view   of   refugees   (UNHABITAT   2015,  

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Georgiou   2006).   Planning   for   integration   must   address   different   urban   aspects,   like  

housing,  public  transportation,  employment,  and  education,  while  promoting  ethnic  and  

cultural  coexistence  and  a  mutual   inclusion  of  refugees  and  the  dominant  society.  The  

social   policies   of   the   city,   such   as   public   education,   health   care,   and   income   support,  

which  directly   impact   the   social   inclusion  and   integration  of  diverse  minority  groups,  

helps   to  decrease  social  polarization  among  different  groups.  Furthermore,   creating  a  

socially   inclusive   environment   through   urban   initiatives   and   policies   mitigates  

inequality   and   discrimination,   and   offer   opportunities   for   social   interactions   in   the  

neighborhoods,   streets,   schools,   parks,   and   workplaces   (Ray   2013;   2016,   Jacobsen  

2003).  The  urban  environment,  particularly  the  neighborhood,  is  a  place  of  intersection  

and   interaction   between   policy   and   practice   that   is   perceived   and   experienced   by  

refugees  (and  immigrants)  as  the  entry  point  into  society  and  hence  plays  an  important  

role   in   integration.  Therefore,   refugee  neighborhoods  can  provide   insight   into   the   life  

and  coping  strategies  of  refugees,  which  in  turn  can  help  create  better  methods  for  their  

integration  (Hinze  2013).      

 

One  of  the  ways  to  encourage  inclusion  and  integration  of  refugees  is  to  promote  

a   social   and   spatial   access   to   public   goods   and   services,   such   as   schools,   healthcare  

facilities,  and  community  centers,  through  urban  policy  interventions.  Accessible  public  

transportation   is   a   critical   factor   for   integration   and   inclusion,   which   can   promote  

access   to   distributed   employment   opportunities   and   services   in   the   city   and   offer   an  

opportunity   for   social   interactions   among   different   social   classes   and   ethnic   groups.  

Another   important   intervention   is   encouraging   the   development   of   various   housing  

types,   such   as   medium-­‐density   rental   housing   and   single-­‐family   owner-­‐occupied  

housing,  to  promote  residential  inclusion  and  integration  of  new  residents.  In  Montreal,  

where   these   housing   types  were   developed   in   response   to   a   housing   crisis   following  

World   War   II,   many   immigrant   families   were   able   to   settle   in   relatively   affordable  

housing   units   in   the   same   neighborhood   as   people   from   different   social   classes   and  

ethnic   backgrounds.   Living   in   proximity   to   well-­‐established   people   provided   an  

opportunity  for  the  new  immigrants  to  create  social  connections  that  offered  valuable  

information  and  support  for  their  integration  process  into  society.  Moreover,  cities  can  

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create  suitable  economic  development  programs  for  different  communities  and  develop  

initiatives   that   promote   active   involvement   of   refugees   in   the   programs   that   impact  

their  lives  (Ray  2013,  Jacobsen  2003).  

 

Refugee  Migration  Legislation  and  Trends  in  the  U.S.    

The   United   States   experienced   different   periods   of  migration   through   the   last  

few  centuries,  which  reflected,   through  regulations  and  policy,  both   the  humanitarian  

and  political  interests  of  the  country.  The  massive  displacement  following  World  War  II,  

in  which  more  than  250,000  people  from  Europe  admitted  into  the  U.S.,  led  the  federal  

government   to   enact   the  Displaced  Persons  Act  of  1948.  Under   the  Act,   the   efforts  of  

several   religious   and   ethnic   organizations   were   coordinated   with   the   federal  

government   to  help  European   refugees   resettle   in   the  U.S.,  which   shifted   some  of   the  

financial  burdens   to   the   federal  government  and  allowed  additional  400,000  refugees  

enter   the   U.S.   This   public-­‐private   partnership  was   the   first   step   towards   the   refugee  

resettlement   program   in   place   today   (Brown   and   Scribner   2014,   Nezer   2013).  

Following   the  Hungarian  uprising   in  1956  and   the  Cuban   revolution   in  1959,   the  U.S.  

approved   the  admission  of  many  refugees   fleeing  Europe,   the  Soviet  Union,   and  Cuba  

during  the  Cold  War,  which  also  helped  promote  political  agenda  to  weaken  communist  

regimes.    

 

The  waves  of  refugees,  which  posed  a  significant  burden  on  local  resources,  have  

led  to  the  establishment  of  the  Migration  and  Refugee  Assistance  Act  of  1962.  In  order  

to  support   the  work  of   local  agencies,   the  Act  created  a   formal  assistance  program  to  

provide  resettlement  services,  such  as  medical  care,   financial  aid,  education,  and  child  

welfare   services   (Brown   and   Scribner   2014,   Cohn   2015,   Nezer   2013).   Furthermore,  

following   the   events   of   the   Vietnam   War   in   1975,   the   U.S   government   enacted   the  

Indochinese  Refugee  Assistance  Act,  which  regulated  the  private-­‐public  administrative  

relationship   under   a   contract   with   nine   voluntary   agencies   to   support   refugees'  

resettlement   and   integration   into   society.   The   programs   and   grants   under   the   Act  

included   employment   and   training,   English   language   training,   job   placement,   and  

personal   and   family   consulting   (Brown   and   Scribner   2014,   Cohn   2015).   The   most  

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significant   landmark   in   the   refugee   resettlement   field   was   The   Refugee   Act   of   1980,  

which  embraced  the  United  Nations’  refugee  definition  and  created  a  refugee  admission  

policy  and  allowed  the  government  to  shift  from  ad  hoc  responses  to  a  refugee  crisis  to  

a  standardized  admission  process  with  designated  annual  quotas  (Brown  and  Scribner  

2014).    

 

Since   the  mid-­‐1990s,   the   resettlement   program   focused   on   referrals   from   the  

UNHCR,  which  resulted  in  the  resettlement  of  a  diverse  group  of  refugees  from  a  large  

number  of  countries.  Today,  the  U.S.  leads  the  world  in  refugee  resettlement,  resettling  

more   than   three  million   since   the  Refugee  Act   of   1980  passed,   largely   from  Vietnam,  

Russia,   Iraq,   Bosnia,   and   Laos.   In   2016,   about   85,000   refugees   resettled   in   American  

communities,  mainly   in   Texas,   California,  NY,   Arizona,  Michigan,   and  Ohio,  which   are  

the   top   refugee-­‐receiving   states   in   the   U.S.   Also,   due   to   the   ongoing   refugee   crisis,  

almost  100,000  refugees  are  expected  to  arrive  in  the  U.S.  in  2017  according  to  the  new  

quotas  (Batalova  and  Zong  2015,  Kallick  and  Mathema  2016,  Nezer  2013).  

 

1.3  Methodology    The   literature   review   provides   the   framework   for   the   research,  which   defines  

and  distinguishes  between  refugees  and  immigrants,  assimilation  and  integration.  This  

also  includes  a  discussion  on  multiculturalism,  a  leading  strategy  for  managing  diversity  

within  democratic  countries,  and  considers  the  critiques  and  issues  that  affect  the  form  

and   implementation   of  multiculturalist   integration   policies.   Additionally,   this   chapter  

highlights   refugee   legislation   and   migration   trends   in   the   U.S.,   and   discusses   the  

practice   of   urban   planning   for   diversity,   as   well   as   the   role   of   cities   in   refugee  

integration.   The   second   chapter   explores   and   compares   the   resettlement   and  

integration  policies  of  the  U.S.  and  Canada,  to  identify  key  differences  and  lessons  and  

make   suggestions   for   the   integration   strategies   and   resettlement   policy   in   the   U.S.    

Chapter  three  presents  the  case  study  of  refugee  resettlement  and  integration  in  Utica,  

NY.  Information  was  obtained  through  interviews,  document  and  reports  analysis,  and  

the   census,   to   evaluate   (1)   the   impact   of   refugee   resettlement   on   the   socio-­‐economic  

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and   physical   environment   in   Utica,   and   (2)   the   role   of   the   neighborhood   in   the  

integration  of  refugees.  The  framework  for  this  evaluation  is  based  on  the  Indicators  of  

Integration  developed  by  Ager  &  Strang  (2004),  which  outlines  the  various  dimensions  

of   integration   and   provides   a  metrics   for   assessing   both   refugee   integration   and   the  

services   provided   to   support   that   integration.   (Please   see   Chapter   2   for   detailed  

information).   The   framework   includes   ten   indicators   divided   into   four   themes   (Table  

1):    

1. Means   and   Markers   –   employment,   housing,   education   and   health   –   the   key  

indicators  to  obtain  integration  and  enable  integration  

2. Social  Connections  –  includes  three  forms  of  social  relationships  that  support  the  

process   of   integration  –   ‘social   bridges’  with  other   communities,   ‘social   bonds’  

among  the  refugee  community,  and  ‘social  links’  to  services  and  government.      

3. Facilitators   of   integration   –   language   and   cultural   knowledge,   and   safety   and  

stability.  

4. Foundation   –   rights   and   citizenship   –   the   rights   and   responsibilities   expected  

from  refugees,  as  well  as  the  service  providers,  for  the  integration  process.  

 

Table  1.  The  Indicators  of  Integration    Means  and  Markers     Employment     Housing     Education     Health    Social  Connections   Social  bridges     Social  bonds     Social  Links    Facilitators     Language  and  Cultural  Knowledge     Safety  and  stability    Foundation     Rights  and  Citizenship    

   Source:  Ager  &  Strang,  2004    

Also,  interviews  with  local  organizations,  refugees,  and  local  residents  provided  

qualitative  data   from  different   viewpoints   regarding   the   resettlement   and   integration  

process,   the   challenges   and   opportunities   for   refugees   and   the   city,   and   the  

relationships  with  local  communities.    Interviews  were  held  with:  

1. Shelley   Callahan,   Executive   Director,   the   Mohawk   Valley   Resource   Center   for  

Refugees  (November  10,  2017.  Utica,  NY).      

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2. Patrice   VanNortwick,   Director   of   Child   Care   and   Family   Services   Division   of   the  

Neighborhood  Center  (November  11,  2017.  Utica,  NY).      

3. Chris   Sunderlin,   President   of   the  Midtown  Utica   Community   Center   (November   9,  

2017.  Utica,  NY).  

4. Kathryn  Stam,  Board  member  of  the  Midtown  Center  and  Professor  of  Anthropology  

at  SUNY  Polytechnic  Institute  (November  9,  2017.  Utica,  NY).    

5. Brian   Thomas,   Commissioner   of   the   department   of   Urban   and   Economic  

Development  (November  30,  2017.  Utica,  NY).  

6. Caroline  Williams,  Coordinator  and  Urban  Planner  of  R2G  Urban  Studio  (November  

10,  2017.  Utica,  NY).  

7. Focus  group  interview  with  Karen  and  Somali  Bantu  teenage  refugees  from  Burma  

and  Somalia  (November  9,  2017.  Utica,  NY).    

8. Stephen  Galiley,  Doctor  and  Rabbi  of  the  Beit  Shalom  Congregation  (November  10,  

2017.  Utica,  NY).  

 

Finally,  based  on  the  analysis  and  research  of  the  resettlement  and  integration  in  

Utica,  Chapter  four  provides  several  suggestions  for  the  city,  the  resettlement  agency  

and  the  planning  department,  as  well  as  for  other  cities  in  the  U.S.,  to  support  and  

promote  refugees’  integration  in  urban  areas.        

   

                       

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Chapter  2:  Refugee  Resettlement  and  Integration    

The  U.S.  is  the  world’s  top  resettlement  country  with  about  85,000  admissions  of  

refugees  for  resettlement  in  2016,  which  along  with  Canada  and  Australia,  provides  90  

percent   of   resettlement   locations   for   refugees   from   around   the  world   (UNHCR   2012,  

Nezer  2013,  Margolis  2010).  As  mentioned,  the  U.S.  Refugee  Act  of  1980,  which  enacted  

existing   practice   of   the   resettlement   agencies   and   formalized   the   private-­‐public  

partnership  with  the  federal  government,  created  the  refugee  resettlement  program  as  

well   as   other   supplemental   programs   to   support   the   resettlement   and   integration   of  

refugees  in  the  U.S.  Since  then,  a  continuous  decline  in  federal  funding  and  inadequate  

coordination   and   information   sharing   between   the   federal   and   resettlement   agencies  

have  resulted  in  an  increasing  stress  on  the  receiving  communities  and  the  resettlement  

agencies   to   assist   in   refugee   integration.   Furthermore,   this   pressure,   among   other  

reasons,  has  resulted  in  public  resistance  to  refugee  resettlement  in  U.S.  communities,  

due  to  the  perception  of  some  of  the  receiving  communities  that  refugees  are  a  drain  on  

state   and   local   resources   (Brown   and   Scribner   2014,   Nezer   2013).   This   Chapter  

presents  the  refugee  resettlement  program  and  its  process  in  the  U.S.  while  highlighting  

several  aspects   through  a  comparison  with   the  resettlement  programs   in  Canada   that  

could   help   streamline   this   process   and   improve   refugee   resettlement   and   integration  

outcomes.   The   following   section   defines   refugee   integration   and   discusses   the  

indicators   and   criteria   for   its  measurement,  which  provide   the   evaluation   framework  

for  the  case  study  in  Utica,  NY  presented  in  Chapter  three.    

 

2.1  Refugee  Resettlement  Policy:  A  Comparison  Between  The  

Programs  of  The  U.S.  And  Canada    Eligibility  For  Resettlement  

The   United   Nations   High   Commissioner   for   Refugees   (UNHCR)   determines  

whether   a   person   is   qualified   for   a   refugee   status   and   whether   resettlement   is   the  

proper  solution,  after  which   the  resettlement  countries   review  their  cases  and  decide  

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whether  or  not   to  grant   resettlement  based  on   the  country’s  policies  and  regulations.  

Both   the   U.S.   and   Canada   accept   refugees,   based   on   annual   quotas,   through   well-­‐

established  resettlement  programs  that  rely  on  UNHCR  criteria,  although  they  also  take  

into   consideration   their   own   factors   and   priorities   (Nezer   2013,   UNHCR   2012).  

According   to  Article   1   of   the  1951  Convention   and   the  1967  Protocol  Relating   to   the  

Status  of  Refugees,  a  refugee  is:      

 

“A   person   who   owing   to   well-­‐founded   fear   of   being   persecuted   for  

reasons   of   race,   religion,   nationality,   membership   of   a   particular   social  

group  or  political  opinion,  is  outside  the  country  of  his  nationality  and  is  

unable   or,   owing   to   such   fear,   is   unwilling   to   avail   himself   of   the  

protection   of   that   country;   or   who,   not   having   a   nationality   and   being  

outside   the   country  of   his   former  habitual   residence   as   a   result   of   such  

events,  is  unable  or,  owing  to  such  fear,  is  unwilling  to  return  to  it.”  (p.72)  

 

Application  and  Case  Processing  Overseas  

The  Department  of  State’s  Bureau  of  Population,  Refugees  and  Migration  (PRM)  

manages  the  U.S.  Refugee  Admissions  Program  (USRAP),  which  includes  the  application  

management   of   refugees   overseas   and   the   Reception   and   Placement   Program   of  

refugees  within  the  U.S.  The  U.S.  resettlement  process  overseas  is  managed  by  the  PRM  

through   five   international   and   non-­‐governmental   organizations   that   operate   nine  

Resettlement  Support  Centers  (RSC)  around  the  world.  Under  supervision  and  funding  

of   the   PRM,   the   Resettlement   Support   Centers   gather   information,   conduct   interview  

with   the   applicants   and  prepare   refugees’   files   for   the   PRM   to   review   and  determine  

eligibility   for  resettlement.  These  files  also  serve  for  the  following  step  of  the  security  

screening,   which   is   conducted   by   officers   from   the   U.S.   Citizenship   and   Immigration  

Services  (USCIS)  of  the  U.S.  Department  of  Homeland  Security.  After  USCIS  approval,  the  

next  step  is  a  medical  screening.  Prior  to  departure  to  the  U.S.,  the  RSC  offers  refugees  a  

cultural  orientation  course  designed  to  help  prepare  them  for  their  new  lives  (Margolis  

2010,  Nezer  2013).  

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  The   processing   procedure   in   Canada   is   similar   to   the   U.S.   and   also   includes  

interviews,   security   screenings,   medical   examinations,   and   cultural   orientation.  

However,   the   average   processing   time   of   each   application   from   the   initial   referral   of  

UNHCR  to   the  arrival  as  a   refugee   into   the  resettling  country,  which  can  have  serious  

protection   implications   for   refugees,   is   quite   different.   In   the   U.S.,   the   average  

processing   time   is   about   18-­‐24  months   while   in   Canada   it   is   shorter,   10-­‐22  months  

(UNHCR  and  Canada  2016).    

 Domestic  Resettlement  Program  

The   U.S.   Department   of   State’s   Bureau   of   Population,   Refugees   and   Migration  

(PRM)  works  with  nine  domestic  resettlement  organizations  to  review  the  applications  

prepared   by   the  Resettlement   Support   Center   (RSC),   and   to  match   the   needs   of   each  

refugee  with  the  available  resources  in  a  local  community.  Under  the  U.S.  Refugee  Act  of  

1980,  non-­‐profit  organizations  are  responsible  for  resettling  refugees  through  their  350  

local  affiliated  offices  in  about  190  communities  throughout  the  U.S.  and  provide  them  

goods  and  services  (U.S.  Department  of  State  Website,  Nezer  2013,  Margolis  2010).  In  a  

weekly   meeting,   representatives   from   each   sponsoring   agency   review   the   cases   and  

choose  which  refugees  they  will  resettle  and  which  community  will  receive  them  while  

considering   factors   such   as   health,   age,   and   family   relations.   Under   the   program,  

refugees  are  likely  to  be  resettled  near  or  with  his  or  her  relatives  if  they  are  living  in  

the   U.S.   If   not,   the   agency   decides   on   the   location   based   on   best   match   between   a  

community’s  resources  and  the  refugee’s  needs.    The  main  criteria  for  choosing  a  local  

community  for  resettlement  are  affordable  housing,  available  employment,  and  existing  

community  from  the  same  refugee  group  that  could  assist  the  newly  arrived  refugees  to  

adjust  to  life  in  the  U.S.  (Nezer  2013,  Margolis  2010,  Singer  and  Wilson  2016)  However,  

refugees  are  often  resettled  in  communities  without  the  proper  resources  to  meet  their  

specific  needs  because  the  resettlement  agencies  receive  only  basic  information  on  the  

refugees  before  selecting   the  case  and  the  community   for  resettlement.  Only  after   the  

case  is  assigned  to  an  agency  do  they  receive  some  additional  biographical  and  medical  

information,   but   this   is   still   not   sufficient   to   help   the   agency   adequately   prepare   for  

their  arrival  (Brown  and  Scribner  2014,  Nezer  2013).  

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Once   decisions   are   made   regarding   the   location   of   resettlement   and   the  

sponsoring   agency,   the   RSC  works   with   the   International   Organization   for  Migration  

(IOM),   a   contractor   of   the   State   Department   that   is   responsible   for   transporting   the  

refugees  into  the  U.S.  Refugees  who  cannot  afford  to  pay  for  their  own  travel,  as  well  as  

the  medical   examination   and   other   related   expenses,   receive   loans   that   they   need   to  

begin  repaying  shortly  after  their  arrival.  

 

Domestic  Resettlement  Program:  Goals  And  Services    

As  mentioned,  the  local  affiliates  of  the  nine  domestic  resettlement  agencies  are  

responsible  for  providing  services  to  the  newly  arrived  refugees  for  the  first  30-­‐90  days  

after   arrival.   Such   services   include  meeting   the   refugees   at   the   airport   and  providing  

them   with   furnished   housing,   English   classes,   assistance   with   applying   for   social  

security   and  medical   care,   and   help   finding   employment   and   registering   children   for  

school.  The  PRM’s  Reception  and  Placement  program  provides  monetary  assistance  of  

$1,875  to   the  resettlement  agencies  per  refugee  to  help  cover  costs  of  refugees   in   the  

first   few   months   after   arrival.   Most   of   the   funds   are   used   for   direct   support   to   the  

refugee,  which  includes  rent,  furniture,  food,  and  clothing,  while  up  to  $750  can  be  used  

for  the  agency's  related  expenses  such  as  salaries  and  office  rent  (Nezer  2013,  Brown  

and   Scribner   2014).   Through   donations   and   volunteers,   the   sponsoring   agencies   are  

able   to   provide   additional   support   and   resources   for   refugees.   The   Office   of   Refugee  

Resettlement   (ORR)   under   the   Department   of   Health   and   Human   Services   provides  

longer-­‐term  assistance,  which  includes  financial  aid,  medical  care,  employment-­‐related  

services,  English  language  training,  and  other  support  services.  However,  since  federal  

funding  has  decreased  over  the  years  to  the  point  that  it  can  no  longer  meet  the  needs  

of   refugees   and   their   receiving   communities,   some   services   such   as   health   care   are  

provided   by   the   states   and   NGOs   (Brown   and   Scribner   2014,   Margolis   2010,   Nezer  

2013,  U.S.  Department  of  State  Website).    

 The   resettlement   programs   in   Canada   have   a   few   similarities   with   the  

resettlement  program  in  the  U.S.,  particularly  regarding  the  program  structure  and  its  

services   for   refugees.   However,   Canada’s   programs   offer   several   insights   regarding  

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funding   and   time   frame   for   achieving   self-­‐sufficiency   and   local   integration   of   the  

refugee.   There   are   three   resettlement   programs   in   Canada,   under   the   Department   of  

Citizenship   and   Immigration   Canada   (CIC),   which   promotes   the   participation   and  

involvement  of  different  sectors  in  the  effort  to  protect  refugees,   including  the  private  

sector,  humanitarian  and  community  organizations,  and  individuals:  

(1) The   Federal   Government  Assisted  Refugee   Program   (GAR)   is   a   government-­‐funded  

program   that   provides   resettlement   services   through   service   provider  

organizations;    

(2) The  Private  Sponsorship  of  Refugees  Program   (PSR)   is   a   program   in  which   private  

humanitarian   and   community   organizations,   as  well   as   individuals,   can   become   a  

sponsor   organization,   upon   approval,   that   provides   resettlement   services   for  

refugees  including  financial  and  integration  support;    

(3) The  Blended  Visa  Office–Referred  Program   (BVOR)   is  a  partnership  program  of   the  

UNHCR,  Canada’s  government,  and  private  sponsors,  which   is  designed   to  provide  

further  opportunities   for   involvement  of   the  private   sector   in  protecting   refugees.  

The  program  matches  refugees  who  are  referred  by  UNHCR  with  a  private  sponsor  

in  Canada,  which  cost-­‐share  the  financial  support  for  refugees  with  the  government  

in  the  first  year  of  resettlement.    

 Canada's  Private  Sponsorship  of  Refugees  program  draws  on  private  resources,  

which   allows  Canada   to   resettle  more   refugees  without   increasing   government   costs.  

Between  2010-­‐2014,  almost  half  (46  percent)  of  the  refugees  who  were  admitted  into  

Canada   resettled   by   private   sponsors.   Furthermore,   according   to   the   government  

report  on  the  program,  privately  sponsored  refugees  become  “self-­‐supporting  far  more  

quickly   than   GARs,”   and   they   also   report   higher   levels   of   satisfaction   with   their  

resettlement   experience   (Citizenship   and   Immigration   Canada   2007).   In   addition,   the  

private  sponsorship  program  allows  family  members,  friends,  former  refugees  or  other  

individuals   the   opportunity   to   help   refugees   around   the  world.   Private   sponsors   are  

expected   to   fund   the   refugees   until   they   become   self-­‐sufficient   in   their   first   year   in  

Canada,   and   provide   most   of   the   resettlement   services   such   as   basic   necessities  

(accommodations,   utilities,   clothing,   transportation   costs,   etc.),   assistance   with  

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bureaucratic   processes,   such   as   school   enrollment   or   registration   for   health-­‐care  

coverage,   and   social   and   emotional   support   for   the   first   year   after   arrival.   Other  

services,  such  as  language  training  and  orientation,  are  still  funded  by  the  government.    

 

As  mentioned,  the  resettlement  program  in  the  U.S.  views  integration  in  terms  of  

self-­‐sufficiency   and   hence   encourages   refugees   to   become   employed   as   soon   as  

possible,  while  in  Canada  the  time  frame  is  three  to  five  years.  With  the  establishment  

of  the  U.S.  refugee  resettlement  program  in  1981,  refugees  were  exempted  from  finding  

employment   for   the   first  60  days  and  received  services  and   integration  support  up  to  

three  years  after  arrival.  However,  the  exemption  was  eliminated  a  year  after,  in  1982,  

and   early   employment   became   a   primary   objective   of   the   program.   Then   in   the  mid-­‐

1990s  the  eligibility  periods  for  support  were  reduced,  as  “the  U.S.  refugee  resettlement  

program  has   found  that  people   learn  English  and  begin  to   function  comfortably  much  

faster  if  they  start  work  soon  after  arrival”  (qtd.  in  Nezer  p.6). Furthermore,  unlike  the  

program   in   the   U.S.,   Canada's   resettlement   program   emphasizes   and   encourages   a  

process  of  mutual  accommodation  and  adjustment  by  both  newcomers  and  the   larger  

society  as  a  fundamental  approach  towards  integration,  which  suggests  on  the  length  of  

the   program.   In   addition,   the   U.S.   program   is   limited   to   the   first   three  months   after  

arrival   (30-­‐90   days),   although   in   certain   cases,   services   such   as   language   training,  

employment,   and   social   services,   are   offered   to   refugees   beyond   this   timeframe.   In  

Canada,   the   programs   offer   services   and   income   support   for   basic   needs   up   to   12  

months   after   arrival,   or   until   the   refugee   becomes   self-­‐supporting,   whichever   comes  

first  (U.S.  Department  of  State  Website,  Nezer  2013,  Brown  and  Scribner  2014).      

Conclusion  and  Recommendations  

The  U.S.  has  resettled  millions  of  refugees  since  World  War  II,  and  helped  them  

to  rebuild  and  establish  new  lives.  However,  in  the  past  few  years,  there  has  been  a  rise  

in   the   activity   and   efforts   to   discourage   refugee   resettlement   in   the   U.S.,   which  

continues   to   increase   in   light   of   the   changing   political   environment   following   the  

presidential   elections.   Despite   the   evidence   that   refugees   stimulate   economic  

development,  particularly  in  rust-­‐belt  cities,  refugees  are  often  perceived  as  a  drain  on  

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state  and  local  resources  by  some  of  the  receiving  communities,  particularly  on  schools,  

health   care   and   social   services.   Although   tension   has   always   existed   between  

newcomers  and  local  communities,  a  lack  of  federal  resources  to  support  the  resettling  

agencies  and  communities,   coinciding  with  rising  state-­‐level   legislative  efforts   to  pass  

restrictive  migration   laws,   are  among   the   factors   contributing   to   the  backlash  against  

refugees  and  the  resettlement  system.  

 

Therefore,  legalizing  a  private  refugee  sponsorship  program,  similar  to  Canada's  

Private   Sponsorship   of   Refugees   Program,   which   uses   private   funding   to   resettle  

refugees,  could  assist  in  solving  the  issues  being  raised.  First,  relying  on  private  funding  

could   relieve   the  pressure  on   federal   resources,  which  would   allow   some   freedom   to  

make  improvements  in  the  domestic  resettlement  program  and  target  its  resources  to  

support   local   communities   and   refugees’   integration   into   society.   It   could   also   be   an  

opportunity  to  reevaluate  the  goals  and  objectives  of  the  program  and  the  approach  to  

promoting   integration,   including   the   emphasis   on   self-­‐sufficiency   and   the   role   of   the  

host  communities.  Second,  as  mentioned  earlier,  refugees  who  resettled  under  Canada’s  

Private  Sponsorship  program  became  self-­‐sufficient  relatively  quicker  compared  to  its  

federal   program.   Although   there   is   a   need   to   learn  more   and   examine   the   Canadian  

program   further,   this   program   offers   a   practice   that   could   strengthen   the   receiving  

communities  across  the  United  States,  and  even  possibly  mitigate  their  response  to  and  

perception  of  refugee  resettlement,  in  turn  relieving  the  tension  as  well.    

 

In  addition,  Scribner  and  Brown  (2014)  discuss  “the  failure  of  the  participating  

agencies  to  share  information  adequately  at  each  stage  and  to  coordinate  their  activities  

efficiently”   (p.114)   with   the   resettlement   agencies   in   regards   to   the   domestic  

resettlement.   It   can   be   assumed   that   communication   and   information-­‐sharing   issues  

may  also  impact  the  processing  time  of  a  refugee’s  application  overseas,  and  if  so,  there  

is   a   need   to   examine   the  matter   since   it   is   a   critical   period   for   refugees.   Either  way,  

evaluating  Canada’s  refugee  application  process  overseas,  which  is  similar  to  that  of  the  

U.S.   but   significantly   shorter,   could  offer   some   insights   that  would  help   to   streamline  

the  U.S.  process.      

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2.2  What  is  integration?  Key  indicators  and  measurement  criteria    

Integration   is   a  multi-­‐dimensional   evolving   process   in  which   the   conditions   in  

the  resettlement  country  enable  refugees  to  participate  in  the  economic,  social,  cultural,  

civic   and   political   life   of   the   country.   Furthermore,   it   is   a   two-­‐way   process   between  

newcomers   and   host   communities,   which   relies   both   on   the   interest   of   refugees   to  

interact  with  other  groups  and  become  a  member  of  the  society,  and  the  acceptance  by  

the  host  society  of   the  new  members  (Cheung  and  Phillimore  2013).  According  to  the  

Refugee  Resettlement:  An  International  Handbook  to  Guide  Reception  and  Integration,  

integration  is  defined  by  UNHCR  as,  

 

“A  mutual,   dynamic,  multifaceted   and  on-­‐going  process.   From  a   refugee  

perspective,  integration  requires  a  preparedness  to  adapt  to  the  lifestyle  

of   the   host   society   without   having   to   lose   one’s   own   cultural   identity.  

From   the  point   of   view  of   the   host   society,   it   requires   a  willingness   for  

communities  to  be  welcoming  and  responsive  to  refugees  and  for  public  

institutions  to  meet  the  needs  of  a  diverse  population.  (p.12)  

 

Integration   is  a   term  defined  and  used  differently  by  different  disciplines,  such  

as  policy,  practice,  and  academia,  based  on  their  interests  and  perspectives  (Cheung  and  

Phillimore  2013,  Hyndman  2011).  In  the  academic  literature,  definitions  of  integration  

range  between  socio-­‐cultural  dimensions,  similar  to  the  UNHCR  definition,  to  functional  

dimensions,   which   focused   on   education,   language,   employment,   and   housing   as   the  

critical   factors   of   integration.   Since   there   is   “no   single,   generally   accepted   definition,  

theory   or   model   of   immigrant   and   refugee   integration”   (Castles,   Korac,   Vasta,   &  

Vertovec,  2002,  p.114),  there  is  also  no  one  definition  or  agreement  on  what  constitutes  

successful   integration   and   what   are   the   indicators   for   measurement     (Atfield,  

Brahmbhatt,   and   O’Toole,   2007).   Ager   and   Strang   (2004;   2008)   have   developed   an  

analytical  framework  to  explore  the  integration  of  refugees  across  multiple  dimensions,  

which   includes  both   functional  and  social   indicators.  The   framework  consisting  of   ten  

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indicators   divided   into   four   domains   (see   Table   1),   also   serves   as   a   framework   to  

evaluate  and  develop  integration  policy,  services,  and  initiatives.  

 

The   first  domain,   "Means  and  Markers,"   refers   to   the   functional   indicators   that  

include   employment,   housing,   education,   and   health.   These   indicators   are   widely  

viewed   by   diverse   stakeholders   as   the  means   to   achieve   integration,   and   also   as   the  

markers  of   integration  of   refugees   into   the   life  of   the   community.  Under   this  domain,  

one  of  the  key  indicators  of   integration  is  employment,  which  has  a  significant   impact  

on  other  factors  of  integration  as  well.  It  enables  economic  independence,  provides  an  

opportunity  to  interact  with  members  of  the  host  society,  and  presents  the  opportunity  

to   practice   and   develop   language   skills.   However,   refugees   often   face   barriers   to  

employment   due   to   issues   such   as   lower   educational   levels,   language   proficiency   or  

cultural   gaps.   Also,   inability   to   provide   proof   or   non-­‐recognition   of   previous  

qualifications   and  work   experience,  which   often   leads   to   under-­‐employment,   poses   a  

significant  challenge  to  finding  a  proper  job.  Therefore,  vocational  training  and  further  

education  programs  are   important   factors   in   facilitating   integration,   since   they  create  

the  opportunities   for   social   and  economic   advancement.   Schools,   for   refugee   children  

and   for   refugee   parents   as   well,   also   have   an   important   role   in   establishing  

relationships  with  local  residents,  getting  information  on  access  to  local  services,  and,  of  

course,  learning  the  host-­‐society  language.  

 Much  of   refugees'   integration  experience,   as  well   as   that  of   the   long-­‐time   local  

residents,   is   based   on   the   housing   and   the   neighborhood   of   residence.   Housing  

conditions   influence   the  overall   sense  of   security  and   stability   in   the   community,   and  

affect  the  physical  and  emotional  well-­‐being  of  refugees.  The  social  and  cultural  impacts  

of  housing  include  opportunities  to  establish  relationships  with  local  neighbors,  which  

can  make  the  difference  between  a  house  and  a  home  for  the  newcomers,  and  can  help  

refugees   to   access   information   about   local   services.   Moreover,   housing   location   also  

impacts   refugees’   access   to   employment   opportunities,   education   and   healthcare  

services.  Access  and  availability  of  health  services,   in  particular,  that  meet  the  specific  

needs  of  refugees  is  a  fundamental  factor  in  integration,  which  enables  a  greater  social  

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participation  and  engagement  in  employment  and  education  activities.  (Ager  and  Strang  

2008;2004)    

 

Social   connections,   the   second   domain,   have   an   important   role   in   driving   the  

process   of   integration.   Establishing   social   networks   between   refugees   and   other  

members  of  the  receiving  community  help  refugees  to  engage  with  other  indicators  of  

integration  such  as  English   language  ability  and  employment,  housing,  education,  and  

health.  This  domain   is  comprised  of   three   forms  of  social  relationships  and  networks:  

‘social   bonds’   among   refugees'   ethnic   community,   ‘social   bridges’   with   other  

communities,   and   ‘social   links’   to   services   and  government.   Each   form   is   an   essential  

part  of  creating  a  sense  of  belonging  among  refugees  to  the  community,  which  is  viewed  

as  "the  ultimate  mark  of  living  in  an  integrated  community"  (Ager  and  Strang  p.178).    

 

The  third  domain  is  the  Facilitators  of  the  integration  process.  Language,  cultural  

knowledge   and   safety   and   stability   are   the   necessary   factors   that   enable   refugees   to  

effectively  integrate  within  the  host  society.  The  final  domain,  as  its  name  indicates,  is  

the  Foundation  of  the   integration  process,  which  ensures  a  common  understanding  of  

the  rights  and  responsibilities  expected  from  refugees  and  the  service  providers  as  part  

of  the  integration  process  (Cheung  and  Phillimore  2013,  Ager  and  Strang  2008;2004).    

 

 

 

           

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CHAPTER  3:  CASE  STUDY  OF  REFUGEES’  RESETTLEMENT  AND  INTEGRATION  IN  UTICA,  NY    

Since  1975  about  3  million  refugees  have  resettled  in  the  U.S.  and  become  a  vital  

part  of  the  social,  cultural  and  economic  fabric  of  many  American  cities.  For  many  Rust  

Belt   cities,   such   as  Utica,  New  York,  which   suffered   from   continual   economic  decline,  

population  loss,  and  urban  decay  since  the  mid-­‐20th  century,  refugee  resettlement  has  

been  a  valuable   source  of   revitalization.  Unlike   immigrants  who  are   likely   to   settle   in  

areas   with   economic   growth   (Fiscal   Policy   Institute   2009),   refugees   are   specifically  

placed   in   areas  where   there   is   low  economic   and  population   growth.  As  described   in  

Chapter   2,   among   the   factors   affecting   resettlement   are   affordable   housing   and  

availability  of  jobs.  Refugees  are  being  resettled  in  the  U.S.  for  humanitarian  reasons  but  

they  are  also  contributing  to  and  stimulating  economic  growth  and  renewal  of  desolate  

neighborhoods   (Kallick   and  Mathema   2016).   Refugees   are   expanding   the   labor   force,  

launching   small   businesses,   buying   properties   and   increasing   tax   revenues-­‐  

developments   that,   in   turn,  attract  other  migrants   to   the  area   following   the  economic  

growth.  An  open   letter  sent  by  eighteen  mayors   last  year   to  urge  President  Obama  to  

increase   the   number   of   refugees   that   the   U.S.   plans   to   admit   demonstrated   the  

contribution  of  refugee  resettlement  to  cities:  “Our  cities  have  been  transformed  by  the  

skills   and   the   spirit   of   those  who   come   to   us   from   around   the  world.   The   drive   and  

enterprise   of   immigrants   and   refugees   have   helped   build   our   economies,   enliven   our  

arts   and   culture,   and   enrich   our   neighborhoods”   (Fulton   2005,   Kallick   and  Mathema  

2016,  The  White  House  Task  force  on  New  Americans  Report  2015).  

 

The  contribution  of  refugees   to   their  cities  and  communities   in   the  U.S.  greatly  

relies  on  the  integration  process  of  refugees  into  society.  However,  the  arrivals  of  new  

refugees,   which   increase   the   social,   cultural   and   religious   diversity   of   the   city,   pose  

social   and  economic   challenges   for   the   city   and   its   residents,  which  may   lead   to   fear,  

misunderstanding,  and  division.  Federal  and  state  support  is  provided  to  help  refugees  

succeed   economically   and   socially,   but   without   an   official   integration   strategy   of   the  

federal   government   (The  White   House   Task   force   on   New   Americans   Report   2015),  

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refugees’  adaptation  depends  on  the  support  and  services  the  cities  provide.  Therefore,  

the   cities   have   the   responsibility,   and   the   opportunity,   not   only   to   support   the  

integration  of   its  new  residents  but  also  to  promote  social   inclusion  of  all   inhabitants.  

To  create  a  welcoming  and  supportive  environment  for  refugees  is  to  create  a  thriving  

and   a   strong   community   (Ray   2013,   Jacobsen   2003).   This   chapter   presents   the  

resettlement   and   integration   process   of   refugees   in   Utica,   including   an   analysis   of  

Utica’s  neighborhoods.        

 Summary  Of  Main  Findings    

Refugee   resettlement   in   Utica   is   a   story   of   partnership   and   recovery,   which  

carries   many   opportunities   and   challenges   for   both   parties.   Refugees   brought   the  

population  growth  and  the  energy  needed  for  Utica's  revitalization,  while  the  economic  

conditions  resulting  from  many  years  of  out-­‐migration  offered  various  opportunities  for  

the  newcomers   to  build   their  home  and  start  a  new   life.  Yet,   the  city   is   facing  several  

challenges  to  its  urban  and  economic  development.  There  are  high  levels  of  poverty  and  

unemployment,   higher   than  New  York   State's   rates.   The   housing   conditions   are   poor  

and   include   many   vacant   and   abandoned   housing   units,   which   might   result   in  

significant  health  risks  such  as  lead  poisoning  and  asthma.  Also,  the  majority  of  foreign-­‐

born  residents  (73  percent),  which  largely  consists  of  refugees,  have  only  a  high  school  

education   or   are  without   any   formal   education   at   all,   and   of   those,   about   half   speak  

English   “less   than  well”.  Moreover,   language   barriers   and   cultural   gaps   are   the  most  

significant   challenges   for   refugees'   social   and   economic   integration   in  Utica,  which   in  

turn   is   a   challenge   for   the   city's   development.   The   foreign-­‐born   population   is   largely  

concentrated  in  the  Downtown,  Cornhill,  and  East  Utica  neighborhoods,  which  are  the  

poorest   neighborhoods   in   the   city.   The   conditions   in   these   neighborhoods   pose  

additional  challenges  for   its  refugee  residents,  and  hence  are   likely  to  have  a  negative  

effect  on  their  integration  process.      

 

 

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3.1  Historic  Background  Utica,   the   county   seat   of  Oneida  County   in  upstate  New  York,   is   located   in   the  

Mohawk  Valley  region,  halfway  between  Albany  and  Syracuse.  The  strategic  location  of  

the   city   in   the   valley's   natural   passage   that   connects   the   Atlantic   Ocean   with   North  

America  through  the  Hudson  River,  alongside  the  Erie  Canal,  has  made  Utica  a  thriving  

industrial  center.  The  development  of  railroads  and  infrastructure  in  the  county  during  

the  19th  and  early  20th  century  brought  further  industrial  development  and  growth  to  

Utica,  which  became  the  center  of  the  textile  industry  in  America.  Throughout  the  years,  

waves  of  German,  Polish,  Irish,  and  Italian  immigrants  settled  in  Utica  to  work  in  one  of  

the  numerous  industries  in  the  city  (Wilkinson  2005,  Bottini  2014,  Burns  2009).    

 

Since  the  mid-­‐20th  century,  Utica  has  experienced  ongoing  economic  downturn  

due  to  globalization  trends  and  the  availability  of  cheaper  un-­‐unionized  labor  in  South  

America  and  overseas,  as  well  as  government  disinvestment.    (Fulton  2005,  McManus  &  

Sprehn  2014).  One  by  one,  industries  began  to  abandon  Utica,  including  the  textile  mills,  

Lockheed  Martin,   General   Electric,   and   finally   the   Griffiss   Air   Force   Base,   the   largest  

employer  in  the  region.  The  loss  of  industries  and  jobs  has  forced  numerous  residents  

to  move   from   the   city   in   search   of   other   employment   opportunities,  which   left   Utica  

with  a  large  concentration  of  poverty,  high  vacancy  rates,  a  shrinking  property  tax  base  

and  a  declining  city   center.   In   just  a   few  decades,   the  population   in  Utica  dropped  by  

approximately   40,000   people,   from   about   100,000   in   1960   to   62,000   in   2010   (see  

Figure   1).   It  would   become  

known   as     "The   City   that  

God   Forgot"   (Bottini   2014,  

Burns   2009,   Randolph  

2009,   MVRCR   Website  

2016,   McManus   &   Sprehn  

2014).                                    

Source:  Utica  Master  Plan  

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The   migration   waves   that   began   in   the   late   1970s   with   the   opening   of   the  

Mohawk  Valley  Resource  Center  for  Refugees  (MVRCR)  were  "key  in  turning  the  town’s  

fortunes   around"   (Wilkinson   2005),  which   helped   to   reverse   the   population   loss   and  

revive   the   city.   Since   its   opening   in   1981,   over   15,000   refugees   from  more   than   34  

countries   have   resettled   in   Utica,   about   400   each   year   (MVRCR   Website,   Wilkinson  

2005).   During   the   1980s,   following   the   War   in   Vietnam,   Utica   welcomed   refugees  

mostly   from   Vietnam,   Cambodia,   Myanmar,   and   Laos   (Burns   2009,   Wilkinson   2005,  

Fulton   2005).   In   the   1990s,   two   large   groups   of   refugees   resettled   in  Utica:   Russians  

from  the  former  Soviet  Union  fleeing  religious  persecution,  and  Bosnians  who  escaped  

from  the  civil  war  in  former  Yugoslavia  (Burns  2009,  Fulton  2005).  After  the  terrorist  

attacks  of  September  11,  as   the  U.S.  government  reduced  the  annual  refugees'  quotas,  

refugee  resettlement  in  Utica  quickly  dropped  by  58%,  from  577  in  2001  to  240  in  2003  

(MVRCR  Website,  Burns  2009).   Since   then,  most  of   the   refugees   settled   in  Utica  have  

been   from   Burma,   while   others   have   come   from   Iraq,   Sudan,   Somalia,   and   more  

(MVRCR  Website,  Wilkinson  2005).  Today,  the  refugees  in  Utica  comprise  18  percent  of  

the   population.   With   a   high   concentration   of   diverse   ethnicities   and   cultures   in   one  

small   place,   Utica   is   one   of   the   leading   refugee   centers   in   the   U.S.   (MVRCR   website,  

Fulton  2005).        

 

 

 

   

 

 

 

 

 

 

 

 

                                             Source:  MVRCR  Website  

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Despite  the  city's  economic  decline,  and  ironically,  because  of  it,  Utica  became  an  

attractive  destination   for  refugees,  as  well  as   immigrants   from  around  the  world.  The  

low  cost  of  living,  which  allowed  buying  cheap  properties  and  starting  new  businesses,  

offered  ideal  conditions  for  refugees  to  start  over  in  Utica.  Once  established  in  the  city,  

existing   refugee   communities   and   the   growing   economic   activity   started   to   attract  

refugees  and  immigrants  from  other  countries,  such  as  Dominicans,  and  Puerto  Ricans.  

Throughout   the   years,   “secondary   migration”   has   played   a   significant   role   in   the  

population  and  economic  growth  of  the  city,  since  refugees,  who  often  share  a  similar  

background   with   existing   communities,   chose   to   relocate   their   families   and   join   the  

growing   community   after   they  were   resettled   in   other   parts   of   the   U.S.   The   Bosnian  

community   attracted   over   the   years   many   Bosnian   immigrants   and   refugees   who  

escaped  the  civil  war  in  former  Yugoslavia  during  the  1990s,  and  grew  to  become  one  of  

the   largest  and  most  well-­‐established  refugee  communities   in  Utica  (MVRCR,  La  Corte  

2016,  Rajagopalan  2016).    

 

3.2  Refugee  Resettlement:  Process  and  Services  The  process   of   resettlement   and   integration   of   refugees   is   a   joint   effort   of   the  

city,  the  county,  and  nonprofit  agencies,  led  by  the  Mohawk  Valley  Resource  Center  for  

Refugees  (MVRCR).  The  MVRCR  is  one  of  the  local  affiliates  of  the  Lutheran  Immigration  

and   Refugee   Service   (LIRS),   which   is   one   of   the   national   voluntary   resettlement  

agencies.  Both  the  Refugee  Center  and  the  county  receive  financial  aid  from  the  federal  

Office   of   Refugee  Resettlement   to   provide   a   variety   of   services   for   refugees,  which   is  

also  a  substantial  financial  support  for  the  City  (Fulton  2005,  Burns  2009).    

 

The  MVRCR   oversees   the   arrival   of   refugees   to   Utica   and   provides   a   range   of  

services  to  support  them  in  achieving  self-­‐sufficiency  (Burns  2009,  Fulton  2005,  MVRCR  

Website).  As  they  arrive  in  Utica,  the  Refugee  Center  greets  the  refugees  at  the  airport  

and   provides   them   housing   and   furnishing,   food,   clothing,   cultural   orientation,   and  

helps   with   access   to   other   resources,   including   healthcare,   language   training,  

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employment,   citizenship   lessons,   and   educational   opportunities   for   their   first   30-­‐90  

days  in  the  U.S.  (MVRCR  Website,  Burns  2009,  Wilkinson  2005).  After  the  first  90  days,  

the   Refugee   Center   continues   to   offer   job   placement   services,   English   classes,   and  

citizenship   services,   also   for   “secondary   migrants,”   refugees   who   were   resettled   by  

other  agencies  somewhere  else  in  the  U.S.  (MVRCR  Website).    

 

3.3  Refugee  Integration  &  Impacts    The   following   discussion   highlights   key   points   of   the   integration   process   of  

refugees   in  Utica  and   its   implications   for  both   refugees  and   the  City,   according   to   the  

Indicators  of  Integration  mentioned  in  the  methodology  section.  

3.3.1  Housing    

The  housing  market   in  Utica  suffered  severely   from  the  city’s  overall  economic  

decline   of   the   past   few   decades,   when   many   properties   were   abandoned   and   the  

housing   prices   dropped   significantly.   Refugees,  mostly   from   the   Bosnian   community,  

took  advantage  of  a  housing  surplus,  and  purchased  and  renovated  dozens  of  one-­‐  and  

two-­‐family   homes   in   the   Old   Italian   area   of   east   Utica   along   Mohawk   Street   (Fulton  

2005,   Wilkinson   2005).   As   a   result,   the   housing   values   increased,   as   did   the   City's  

property   tax   revenues,   and   the   housing   market   began   to   show   signs   of   recovery  

(Wilkinson   2005,   McManus   &   Sprehn   2014).   In   fact,   refugees   and   other   immigrants  

made  a  vital  contribution  in  reviving  the  market;  as  stated  in  Jogby’s  Analytics  Report,  

“sales   to   immigrants   have   been   a   major   factor   in   both   housing   sales   and   the  

stabilization  of  housing  values  in  the  city”  (p.6).    

 

However,   the   very   efforts   that   helped   in   recovery   and   renewal   of   the   housing  

market   created   a   problem   for   the   Refugee   Center   in   finding   affordable   and   suitable  

housing  for  newly  arrived  refugees  (Wilkinson  2005,  Callahan  2016).  According  to  the  

Executive   Director   of   MVRCR,   Shelly   Callahan,   it   is   one   of   the   Center’s   biggest  

challenges.   With   limited   housing   options,   finding   affordable   housing   is   a   significant  

problem.   The   Refugee   Center   works   with   the   Municipal   Housing   Authority   and  

individual   landlords,   and   resettles   refugees   based   on   the   availability   of   affordable  

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housing  that  is  often  located  Utica’s  poorest  neighborhoods.  The  majority  of  the  housing  

in   these   neighborhoods   is   very   old,   built   prior   to   1949,   and   since   lead-­‐based   paints  

were  still   in  use   in  residences  back  then,   it   is  often  associated  with   lead  poisoning.   In  

fact,  lead  poisoning  is  a  major  problem  in  Oneida  County,  particularly  among  children,  

including   those   of   newly   arrived   refugees   (Stam   2016,   Rajagopalan   2016,   Utica   CNA  

Report  2015).      

3.3.2  Employment  &  Economic  Development  Most  of  the  refugees,  who  often  arrive  with  limited  language  abilities,  seek  low-­‐

skilled  jobs  to  start  making  money  to  pay  bills  and  return  the  loans  they  received  from  

MVRCR,  regardless  of  their  education  or  previous  occupations  (Wilkinson  2005,  MVRCR  

Website).  As  the  population  decline  resulted  in  labor  shortage  and  many  job  vacancies  

over  the  years,  the  newcomers  seized  the  opportunity  and  filled  the  low-­‐level  jobs.  The  

influx   of   refugees   also   helped   to   sustain   businesses   and   corporations   that   otherwise  

might  have  been  forced  to  close  (Burns  2009,  McManus  &  Sprehn  2014).  The  ConMed  

factory  of  medical   equipment   is   one   example  where   refugees   filled   job  vacancies   and  

helped  the  company  survive  the  economic  decline.  By  2005,  about  half  of  the  company's  

employees  were  refugees  who  mostly  worked  in  entry-­‐level  manufacturing  jobs,  while  

some   had   professional-­‐level   positions   (Wilkinson,   2005;   Fulton,   2005).   In   addition,  

throughout   the   years,   refugees   have   opened   many   small   businesses,   largely   in   and  

around  the  Downtown  and  Cornhill  neighborhoods,   including  Bosnian  salons,  Russian  

food  stores,   and  a  variety  of  ethnic   restaurants,   cafes,   and  eateries   that   represent   the  

cultural  richness  of  Utica  (McManus  &  Sprehn  2014,  Wilkinson  2005,  MVRCR  Website).    

 

During  the  1980s  and  1990s  most  of  the  manufacturing   jobs   left  Utica,  and  the  

industrial   sector   was   replaced   by   the   lower-­‐paid   jobs   of   the   services   sector,   which  

employs  many   refugees   and   immigrants   in   Utica   (McManus   &   Sprehn,   2014).   Today,  

through   the   job   placement   program   of  MVRCR,  many   of   the   refugees   find  work   in   a  

nearby  Native  American  casino  and  Chobani  yogurt  plant  in  New  Berlin,  an  hour  drive  

from  Utica.  Local   factories,  hotels,  nursing  homes  and  restaurants  are  also  among   the  

major  industries  that  employ  refugees  (Mann  2016).  However,  most  of  these  jobs  are  on  

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night   shift   schedules,   require  manual   labor,   and   pay  minimum  wage,  which   can   be   a  

great   fit   at   the  beginning   for  new  and  unskilled   refugees,   but   in   the   long   term,   cause  

detachment   from  daily   life  and  restrict  opportunities   for   further  education,  ultimately  

limiting  refugees’  ability  to  advance  (McManus  &  Sprehn  2014,  Rajagopalan  2016).    

 

The   MVRCR   and   the   local   community   colleges   and   universities,   including   the  

Mohawk  Valley  Community  College,  offer  training  and  workforce  development  services  

for   refugees   to   nurture   entrepreneurial   talents   with   the   intent   to   encourage   small  

businesses  development.  The  city  invests  substantially  in  promoting  entrepreneurship  

and   start-­‐ups   of   small   businesses   through   incubators   and  numerous   programs,  while  

the  programs  and  services  for  refugees  also  align  with  the  city's  economic  development  

objectives.  A  major  economic  development  project   invested   in  by  New  York  State  and  

global  technology  companies  intends  to  create  the  state’s  second  major  Nanotechnology  

research,   development,   and   manufacturing   center   at   the   SUNYIT   University.   The  

establishment   of   the   NANO   Center   is   expected   to   create   thousands   of   new   high-­‐tech  

jobs  on  site  and  generate  the  development  of  housing  and  community  services  such  as  

daycare,   hospitality,   and   retail,   which   would   provide   employment   for   thousands   of  

more   employees   (McManus   &   Sprehn   2014,   Utica   CNA   HUD   Profile   Report   2015).  

However,  considering  the   low  education   levels  and  skills  along  with  the   language  and  

cultural  barriers  of  many  of  the  refugees  who  arrived  in  Utica  in  recent  years,  few  of  the  

adult  refugees,   if  any,  are  likely  to  benefit  directly  from  the  economic  opportunities  of  

the  NANO  Center.  And  even  the  supplemental  industries  expected  to  emerge  to  support  

the  production  of  the  NANO  Center,  will  probably  not  take  off  until  several  years  after  

the  Center's  opening.  Either  way,  the  skills  gap  is  a  significant  challenge  for  refugees  to  

integrate   into   the   city's   economic   initiatives,   as   well   as   for   the   city's   future  

development.  However,  it  should  be  noted  that  the  second  generation  of  refugees  who  

currently   attend   school   and   have   grown   up   within   American   culture   have   greater  

chances  to  benefit  directly  from  these  projects.  

 

 

 

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Transportation  

The   public   transportation   services   in   Utica   are   operated   by   The   Central   New   York  

Regional  Transportation  Authority   (Centro)   from  Syracuse,  which  provides  a   regional  

bus  service  for  Onondaga,  Oswego,  Cayuga,  and  Oneida  counties.  The  service  only  runs  

along  major  routes   in  Utica  during  weekdays  with   limited  operation  hours  during  the  

weekend,   which   poses   a   significant   problem   for   low-­‐income   residents   who   cannot  

afford   a   car,   such   as   refugees.   In   fact,  many   of   the   refugees  who  work   an   hour   drive  

from  Utica,   in   the  Casino  and   the  Yogurt  Factory,  get   together   to  buy  a  car  or  share  a  

ride   to  get   to  work.  Since   it   is  a   regional  service,   the  City  has   tried   to   find  alternative  

public  transportation  solutions,  but  its  efforts  have  gotten  tangled  up  in  city  regulations  

that  stopped  the  city  from  moving  forward  in  the  matter.  

3.3.3  Education  and  Health  The  schools  and  health  care  services  in  Utica,  as  well  as  other  city  agencies,  have  

had  to  adapt  to  accommodate  the  growing  needs  of  different  refugee  groups.  To  support  

these  groups,  for  the  past  number  of  years,  the  City  has  contracted  with  Language  Line  

Solutions,   which   provides   over-­‐the-­‐phone   translation   and   interpretation   services  

around   the   clock,   7   days   a  week   for   over   200   different   languages   (Thomas   2016).   A  

local  office  of  the  Multicultural  Association  of  Medical  Interpreters  (MAMI)  in  Syracuse  

provides   a   telephone   and   face-­‐to-­‐face   translation   service   for   several   hospitals   in   the  

region,   including  accompaniment  of  patients   to   scheduled  medical   appointments.  The  

in-­‐person  interpretation,  in  particular,  has  been  a  very  helpful  service  for  both  medical  

care  providers  and  people  with  limited  English  skills  (Williams  2016).  In  addition,  the  

MVRCR  offers  cultural  competency  training  and  resources  to  schools,  hospitals,  housing  

authorities,  landlords  and  other  organizations  to  promote  awareness  and  skills  needed  

to  interact  with  people  of  different  cultures  (Wilkinson  2005,  MVRCR  Website).    

 

Utica   City   School   District   has   been   financially   struggling   in   absorbing   an  

increasing   number   of   refugees  who   speak   forty-­‐three   different   languages,   some  with  

little   or   no   ability   at   all   to   speak   English   (Wilkinson   2005,   Zogby   2013,   MVRCR  

Website).  The  limited  resources  and  staff  restrict  the  ability  of  the  only  high  school   in  

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Utica,  Thomas  R.  Proctor  High  School,  which  ranked  the  fifth  poorest  school  district  in  

New  York  State,  to  accommodate  the  needs  of  its  diverse  students.  However,  although  

the   classrooms,   including   the   ESL   classes,   are   highly   crowded   -­‐   the   student-­‐teacher  

ratio  is  17  to  1,  a  relatively  high  ratio  compared  to  the  New  York  State  average  of  14  to  

1   -­‐   many   refugees   and   immigrant   students   are   among   the   top   of   their   class  

(Rajagopalan  2016,  Zogby  2013).      

 

Last   April,   the   School   District   was   sued   for   alleged   systematic   discrimination  

against   refugee  students  over   the  age  of  16.  The  New  York  Civil  Liberties  Union,  who  

represented  a  group  of  refugee  students,  claimed  that  the  School  District  did  not  allow  

the   new   students   the   opportunity   to   earn   a   high   school   diploma   since   they   were  

referred   to   lower   quality   programs   instead   of   attending   high   school   (Rajagopalan  

2016).   As   the   lawsuit   continues,   refugee   youth   are   no   longer   directed   to   alternative  

programs.  It  is  important  to  note  that  although  refugee  education  and  related  expenses,  

which  including  English  learning  and  remedial  education  for  missing  years  of  schooling,  

is  one  of  the  highest  expenses  of  the  region  in  relation  to  refugees  (McManus  &  Sprehn  

2014),  in  the  long  run  the  revenues  “from  the  children  of  immigrants  in  their  working  

years   is   the   largest   fiscal  benefit  of   immigration”   (Hagstrom  p.12).  Moreover,  most  of  

the  social  services   for  refugee  populations  are  provided  by  Oneida  County,  not  by   the  

City   of   Utica,   with   the   support   of   the   federal   Office   of   Refugee   Resettlement   (Fulton  

2005,  McManus  &  Sprehn  2014).  

3.3.4  Social  Connections  

The  City  of  Utica  has  been  recognized  for  being  a  very  welcoming  community  to  

the   immigrant   and   refugee   populations   through   the   years.   As   a   city   with   strong  

immigration  roots,   the   local  community  welcomes  refugee  and   immigrants  because  of  

the  benefits  they  bring  to  the  city.  According  to  the  Jogby  report,  “69%  of  all  residents  in  

the  Greater  Utica  area  agree  that   immigration  has  been  a  good  thing”  (p.4).  Residents  

have   also   expressed   a   positive   response   to   the   impact   of   refugees   on   the   housing  

market,   local  economy  and  retail.  However,  the  conviction  that  “the  injection  of  a  new  

element   [after   a   long   decline]   provides   something   new,   almost   a   “Hail   Mary   Pass”  

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instead  of  despair”  (Zogby  p.7)  is  a  better  description  of  the  general  attitude  of  the  local  

community   towards   refugees.   Although   the   arrival   of   refugees   from   South   and  

Southeast  Asia  and  eastern  Africa  have  raised  some  tension  around  cultural  differences,  

and  there  are  also  some  misperceptions  and  urban  myths  about  refugees’  “advantages,”  

such   as   free   apartments   and   cash   benefits,   the   community   is   very   accepting   overall  

(Zogby   2013,   Rajagopalan   2016,   Stam   2016,   Williams   2016,   VanNortwick   2016,  

Callahan  2016).    

 

Religious   centers   and   community   and   ethnic   organizations   have   been   a  

significant   part   of   the   support   system   for   refugees   and   immigrants.   Many   religious  

centers   in   the   city,   which   include   Christian,   Buddhist,   Hindu,   Islamic,   Jewish   and  

Unitarian   Universalists,   offer   support   to   its   diverse   population,   both   spiritually   and  

materially.  In  return,  refugees  have  helped  to  sustain  and  attract  new  members  to  the  

religious   community.   In   addition,   ethnic   organizations   for   the   Latino,   Hindu,   Somali  

Bantu,   Sudanese   and  Burmese   refugees   and   immigrants  have   also  been   an   important  

part  of  the  support  network.  In  recent  years,  three  mosques  have  been  established,  one  

of   them   in   a   former   Central  Methodist   Church,   along  with   several   Buddhist   Temples  

(Zogby  2013,  MVRCR  Website,   ‘The  Pluralism  Project’  website).  The  transformation  of  

the  mosque  drew  very  little  attention  and  the  restoration  of  the  building  was  heralded  

as   a   positive   step,   while   in   contrast,   in   Manhattan,   the   intention   to   build   an   Islamic  

community  center  raised  a  vigorous  opposition  by  the  public.  However,  the  erection  of  

the  Vietnamese  Buddhist  Temple  saw  resistance  from  the  residents  of  the  “North  Utica”  

neighborhood  who  claimed  that  it  violated  zoning  rights  and  impacted  property  value.  

However,   the   residents’   use   of   racial   epithets   would   seem   to   indicate   that   zoning  

violations  were  not  their  only  concern  (Zogby  2013,  MVRCR  Website).    

 

Many   projects   and   events   organized   by   the   MVRCR,   community   and   faith  

organizations,   and   the   city   such   as   free   concerts   on   the   4th   of   July,   offers   different  

opportunities  for  quality  interactions  between  long-­‐time  residents  and  refugees.  Utica’s  

parks   and   recreation   facilities,   which   serve   many   refugees   in   a   variety   of   activities  

including  picnicking,  swimming  or  physical  exercise,  also  allow  different  opportunities  

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for   social   interactions.   However,   the   interviews   have   pointed   out   the   lack   of   social  

interactions   among   “natives”   and   different   refugee   groups   and   the   need   to   construct  

such  opportunities,  which  would  help  to   increase  the  "sense  of  belonging"  of  refugees  

and  help  to  promote  acceptance  and  understanding  among  the  local  community.  

 

Civic  Engagement  

The  City  of  Utica  has  made  a   concerted  effort   in   recent   years   to  promote   civic  

engagement   and   the   inclusion   of   various   minority   groups.   The   Mayor   and   his  

administration  have  strived  to  promote  a  level  of  diversity  in  its  workforce  to  reflect  the  

population   they  serve  by  encouraging  participation  of  various   immigrant  and   refugee  

populations.  In  particular,  they  have  recruited  for  positions  in  the  Police,  Fire  and  Code  

Enforcement  Departments,  which  come  in  contact  with  the  public  in  the  neighborhoods  

most  frequently.  As  a  result,  three  employees  were  hired  that  reflect  three  of  the  City’s  

largest  ethnicities  –  Bosnian,  Karen  and  Hispanic.  In  addition,  the  City  recently  formed  

the  “Access  and  Inclusion”  Committee  to  facilitate  a  dialogue  among  community  leaders  

and   organizations,   as   well   as   representatives   of   some   city   agencies.   The   committee  

includes  delegates  of  local  community  organizations,  the  Municipal  Housing  Authority,  

the   Latino   Association,   the   Bosnian   Islamic   Association,   MVRCR,   and   other   key  

community  stakeholders  (Rajagopalan  2016,  Utica  City  Website,  Thomas  2016).  

 

Promoting   diversity   is   also   a   part   of   the   latest   planning   efforts,   including   the  

Master  Plan,  which  sets  goals,  objectives  and  recommendations  to  enhance  and  broaden  

diversity  in  the  City.  In  general,  in  the  planning  process  the  refugee  community  is  most  

often  represented  by  the  Executive  Director  of  the  MVRCR.  For  instance  in  the  steering  

committee  of   the  Master  Plan   in  which   the   former  Executive  Director  of   the  Mohawk  

Valley  Resource  Center  for  Refugees,  Peter  Vogelaar,  and  Kler  Eh  Soe,  a  Karen  refugee  

who   came   to   Utica   in   2008,   took   part.   The   Urban   and   Economic   Development  

Department  and  other  city  agencies  make  an  effort  to  promote  participation  of  different  

minority  groups  in  the  planning  process,  but,  overall,  refugees’  engagement  is  relatively  

low.  As  the  Commissioner  of  the  Department  of  Urban  and  Economic  Development  said:  

"eliciting   their   input   on   planning   efforts   requires   a   dedicated   effort   and   creative  

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methods."  The  City  departments  post  timely  content  regarding  public  meeting  agendas  

and   minutes   on   the   city's   website,   which   was   recently   updated   to   offer   content  

translation   through   Google   Translate.   However,   as   learned   from   the   latest   planning  

process  of  the  Community  Needs  Assessment  initiative,  which  obtained  extensive  input  

from  different  community  leaders  through  round  tables  and  surveys,  the  response  rate  

of   refugees,   as   well   as   other   members   from   the   Latino   and   African   American  

communities,   "could   have   been   better"   (Williams   2016).   Although   surveys   were  

provided   to   the   Mohawk   Valley   Resource   Center   for   Refugees   in   several   different  

languages   during   the   development   of   the   Community   Needs   Assessment,   the  

responsiveness   from   adult   members   of   the   refugee   community   remain   very   low.  

However,  since  the  surveys  were  also  distributed  during  English  classes  in  school,  the  

refugee  youth  participation  was  significantly  high  (Williams  2016).  Nevertheless,  when  

members  of  the  refugee  community  start  a  business  or  purchase  and  renovate  housing,  

inevitably  they  become  more  involved  in  the  planning  process  as  they  request  building  

permits  or  need  to  understand  zoning  districts  and  planning  boards.  Often,  the  process  

of  understanding  different  regulations  and  reading  maps  is  more  difficult  than  usual  for  

refugees  due  to  language  barriers  (Williams  2016,  Utica  Master  Plan  2011).      

 

The   political   integration   of   refugees   and   immigrants   in   Utica   has   been   more  

difficult   than   other   aspects.   In   general,   there   is   distrust   among   refugees   toward   the  

"government"  and  the  political  process  since  most  of  them  left  their  countries  of  origin  

due  to  political  changes  in  which  their  government  couldn't  protect  and  support  them  

anymore.  However,   over   the  years,   as   refugees   in  Utica  become  more   involved   in   the  

community,   there   have   been   a   few   examples   of   changing   attitudes   towards   the  

government.  In  late  2002,  the  Mayor  at  the  time  appointed  a  woman  of  Bosnian  descent  

to  the  Common  Council,  who,  through  her  work  with  the  workforce  development  office  

in  Oneida  County,   helped  other  Bosnian   refugees   to   find   local   jobs.   In  2004,   refugees  

from   the  Bantu   community   issued  a   formal   letter   to   the   federal   government   claiming  

the  MVRCR  didn't  provide  them  the  medical  interpretation  services  they  needed.  While  

this  action  was  partially  the  result  of  misunderstanding,  since  the  federal  law  requires  

Oneida  County   to  provide   the   services,   the   gesture   of  writing   an  official   letter   by   the  

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Bantu  refugees  who  suffered  from  an  oppressive  government  in  Somalia  for  many  years  

is  a  major  step  for  them  (Fulton  2005,  Thomas  2016).  

3.3.5  Language  &  Culture    In   recent   years,   refugee   admissions   in   Utica   have   expanded   the   number   of  

countries  they  accept  applications  from,  which  has  brought  diversity  in  various  aspects  

-­‐  culture,  ethnicity,  languages,  religions,  education,  health,  trauma,  and  much  more.  The  

increasing   diversity   poses   a   challenge   for  MVRCR   and   the   City,   not   only   to  meet   the  

growing  needs  of  refugees  and  their   families,  but  also  to  support  the   local  community  

throughout   their   integration   process   (Kraly   2011,  Wilkinson   200).   Similarly   to  many  

foreigners,   the   cultural   gap   and   language   barriers   are   the   biggest   challenges   facing  

refugees  in  Utica,  which  restrict  their  ability  to  adapt  and  build  a  new  life.  It  is  also  the  

most   significant   challenge   to   a   full   inclusion   of   refugees   into   urban   and   economic  

development,  as  stated  by  Brian  Thomas,   the  Commissioner  of   the  Urban  &  Economic  

Development  Department.    

 

The  successful  integration  of  the  Bosnian  refugees  in  Utica,  who  escaped  the  civil  

war  in  former  Yugoslavia  and  settled  in  Utica  in  the  1990s,  demonstrates  the  important  

role  of  cultural  background  and  experiences  as  a  refugee  in  the  integration  process.  For  

the  Bosnians,  as  well  as   for  the  Russians  and  Vietnamese  refugees   in  Utica,  who  came  

from   countries   that   share   relatively   similar   values   to   those   of   a   Western   country,  

adjusting  to  life  in  Utica  has  been  quite  different  than  for  refugees  from  other  countries.  

Their  work  habits  and  cultural  customs  helped  them  in  establishing  their  lives  in  Utica  

pretty  quickly.  On   the  other  hand,   for   the  Somali  Bantus,   for  example,  many  of  whom  

arrived  after  a  long  stay  in  refugee  camps  in  Kenya-­‐  often  traumatized-­‐  adapting  to  life  

in  a  western  country  has  been  a  struggle.  Most  of  them  were  previously  farm  workers,  

who  had  never  used  a  car,  turned  on  a  light  switch,  or  seen  snow.  The  distinct  cultural  

differences  make   it   particularly   difficult   for   them   to   adjust   to   life   in   Utica.   Thus,   for  

some  refugees,  learning  English,  attaining  job  skills  or  even  visiting  the  health  clinic  can  

be   a   challenging   experience   for   them,   as  well   as   for   the   service  providers   (Wilkinson  

2005,  Fulton  2005,  Coughlan,  Stam  and  Kingston  2015).  

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3.3.6  Urban  Development  Plans    

Refugee   resettlement   breathed   new   life   into   the   City,   which   launched   several  

planning   initiatives   following   the  population   growth   to  promote   economic   and  urban  

recovery   and   renewal   of   the   city.   A   community   -­‐   university   partnership   between  

municipal   representatives  and  Cornell  University's   "Rust  2  Green  Urban  Studio"   (R2G  

Studio)   was   established   to   support   the   city's   community-­‐based   planning   efforts   to  

identify   problems   and   find   solutions   on   various   issues,   including   food   systems,  

infrastructure,  public  space  and  streetscape,  housing  and  downtown  revitalization.  The  

Studio   helped   to   organize   the   Community   Needs   Assessment   (CNA)   process,   which  

identified  the  priority  needs,  challenges  and  opportunities  for  economic  and  community  

development.  

 

Following   the   findings,   the   Downtown   area   has   been   identified   as   a   priority  

target   area   since   it   is   composed   of   twelve   contiguous   Census   Tracts   that   collectively  

have  high  unemployment,  poverty  and  vacancy  rates.  Thus,  the  R2G  Studio  along  with  

the   Department   of   Urban   and   Economic   Development   has   been   working   with  

community   stakeholders   to   guide   public   investments   and   prioritize   projects   to  

revitalize   this   area.   These   projects   include   a   redevelopment   of   existing   multi-­‐family  

housing,  rehabilitation  of  about  one  hundred  unhealthy  and  vacant  housing  units,  and  

construction  of  new  lofts,  apartments,  and  townhouses  for  sale  and  rent  at  both  market-­‐

rate   and   affordable   prices   (Utica   Master   Plan   2011).   Furthermore,   two   major  

development  projects  intend  to  stimulate  residential  and  economic  development  in  the  

city.  The  Harbor  Point  development  project   is  a  plan   to   transform  the  historic  harbor  

into   a   recreation   complex,   including   a   mixed-­‐use   residential   and   commercial  

development  of  chain  hotels  and  restaurants  (CNA  HUD  Profile  Report  2015,  Utica  CNA  

Report   2015).   Also,   the   improvements   to   the  Utica  Memorial   Auditorium  venue  have  

already  started   to  generate   revenues  and   taxes,   and  are  anticipated   to  promote   retail  

and  housing  development  in  the  surrounding  downtown  area.  

 

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3.4  Neighborhood  Analysis  Neighborhoods   play   a   significant   role   in   the   refugee   integration   process.   The  

places  where   refugees   live   can   pose   integration   challenges   or   assist   them   in  meeting  

their  needs,  which  include  accessing  public  transportation,  employment  opportunities,  

and  health  and  education  services,  as  well  as  establishing  social  connections  with  their  

neighbors.  As  mentioned  earlier,   refugees  are  placed   in  economically   struggling   cities  

where,  among  other  factors,  the  housing  costs  are  low.  Since  affordable  housing  is  often  

available   in   poor   urban   neighborhoods,   refugees   are   likely   to   be   resettled   in   these  

areas.  When   refugees   are   concentrated   in   vulnerable   neighborhoods,   over   time   they  

tend   to   imitate   the   residential   patterns   of   their   low-­‐income   native   neighbors.   As   a  

result,   they   struggle   more   to   integrate   into   society.   Although   both   the   native   and  

refugee   groups   in   these   neighborhoods   face   similar   challenges   regarding   economic  

mobility,   refugees   often   face   additional   difficulties   driven   by   their   status,   such   as  

English   proficiency   and   lack   of   connections   to   employment   opportunities   (Rawlings,  

Capps  et.  al.  2007).  

 

A  study  conducted  by  the  Urban  Institute,  which  compared  native  and  immigrant  

groups  in  low-­‐income  neighborhoods  to  identify  the  factors  that  pose  specific  hardship  

on  the  advancement  and  integration  of  immigrants,  found  that  “with  education,  access  

to  transportation,  English  language  acquisition,  and  citizenship,  immigrants  are  able  to  

close  the  gap  with  native-­‐born  whites  on  most  measures  of  economic  integration,  even  

when   living   in   the   same   low-­‐income   urban   neighborhoods"   (Rawlings,   Capps   et.   al.  

2007   p.5).   While   citizenship   is   not   a   common   challenge   for   resettled   refugees   and  

immigrants,  because  refugees  are  required  to  apply  for  citizenship  after  one  year  in  the  

U.S.,   both   groups   share   many   other   challenges,   such   as   education   and   language  

proficiency  (Rawlings,  Capps  et.  al.  2007,  Ager  and  Strang  2008).  Therefore,  through  a  

comparison  of  several  socio-­‐economic  and  physical  characteristics  of  six  neighborhoods  

in   Utica   (see   Figure   3),   the   following   analysis   identifies   the   neighborhoods   where   a  

specific  attention  is  needed  to  help  its  refugee  residents  integrate  into  society.  The  data  

for   the   evaluation  were   obtained   from   the   American   Community   Survey   in   2014   (5-­‐

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Year   Estimates),   which   includes   (1)   educational   attainment;   (2)   economic  

characteristics:   income,   poverty   level,   and   employment;   and   (3)   Housing   conditions:  

vacancy  rate,  year  built,  and  homeownership.  Refugee  groups,  who  in  the  analysis  are  

referred   to  as   ‘foreign-­‐born’,  were   identified  by  place  of  birth,   ancestry   reported,   and  

languages  spoken  at  home.  

 

Figure  3.  The  Neighborhoods  in  Utica    

 

 

 

 

 

 

 

 

 

 Source:  City  of  Utica  Website    

3.4.1  Neighborhood  Conditions:  Main  Findings  Utica   faces   several   challenges,   including   poor   housing   conditions,   high   rate   of  

poverty   and   unemployment,   and   lower   levels   of   education   among   the   foreign-­‐born  

population,  about  a  half  of  whom  speak  English  “less   than  well”.  These  challenges  are  

relatively   similar   across  Utica's   neighborhoods,  which   among   other   characteristics   of  

the  neighborhood  are  likely  to  influence  refugees’  integration.  The  following  discussion  

highlights   main   aspects   of   the   neighborhoods’   conditions,   while   the   next   section  

presents  the  detailed  analysis  of  the  neighborhoods.  

 

Most  of   the   foreign-­‐born  population   in  Utica   is  concentrated   in   the  Downtown,  

East   Utica,   and   Cornhill   neighborhoods,  which   respectively   have   the   highest   share   of  

residents  who  speak  other  languages  than  English  (See  Table  1).  While  about  half  of  the  

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foreign-­‐born  residents  in  Utica  speak  English  "less  than  very  well,"  the  Downtown  and  

Cornhill   neighborhoods   have   the   highest   share   of   the   foreign-­‐born   with   language  

barriers,   higher   than   Utica's   average.   Also,   compared   to   other   neighborhoods,   the  

Downtown   and   Cornhill   neighborhoods   are   the   most   racially   diverse   neighborhoods  

with  the  lowest  share  of  White  residents  and  a  high  portion  of  African-­‐American,  Asian  

and  Hispanic  residents.    

 

Table  1.  Demographic  Characteristics  of  Utica’s  Neighborhoods  

 

North  Utica   Cornhill  

East  Utica   Downtown  

South  Utica  

West  Utica   Total  

Total  Population  

   Native   94%   71%   73%   79%   86%   91%   82%      Foreign  born   6%   29%   27%   21%   14%   9%   18%  Language  spoken  at  home  English  only   90%   57%   59%   69%   80%   85%   73%      Language  other  than  English   10%   43%   41%   31%   20%   15%   27%          Speak  English  less  than  "very  well"   59%   57%   53%   65%   57%   54%   55%  Race  

   White   89%   38%   78%   58%   70%   68%   67%      Black  or  African  American   8%   30%   11%   19%   15%   22%   15%      Asian   2%   25%   7%   18%   11%   7%   9%  Hispanic  or  Latino  origin    (of  any  race)   5%   14%   15%   12%   8%   8%   11%  

     Source:  United  States  Census  Bureau  American  Community  Survey  2014  5-­‐Year  Estimates      

Regarding  educational  levels  as  presented  in  Table  2,  almost  half  (43  percent)  of  

the  foreign-­‐born  population  in  Utica  has  no  formal  education,  and  most  of  them  reside  

in   the   Downtown   and   Cornhill   neighborhoods.   Although   the   portion   of   foreign-­‐born  

residents   in   the   West   Utica   neighborhood   is   significantly   small   (9   percent),   the  

education  levels  of  about  60  percent  of  this  group  have  less  than  high  school  education.    

Moreover,   a   significant   share   of   the   foreign-­‐born   residents   who   have   an   associate  

degree   or   attended   some   college   without   receiving   a   degree   is   concentrated   in   the  

North  Utica  neighborhood,  which  has  only  6  percent  of  the  foreign-­‐born  population  in  

Utica.   This   neighborhood   also   has   the   largest   share   of   native-­‐born   residents   with  

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Bachelor's  degree,  a  higher  rate  than  the  city's  average  in  the  same  category.  Compared  

to   other   neighborhoods,   North   Utica   is   the   least   diverse   neighborhood   in   which   89  

percent  of  its  population  is  white.  

 

Table  2.  Educational  Attainment  in  Utica’s  Neighborhood  by  Nativity     North  

Utica   Cornhill  East  Utica   Downtown  

South  Utica  

West  Utica   Total  

Native  Less  than  high  school  graduate   8%   19%   19%   25%   11%   21%   16%  High  school  graduate   26%   38%   36%   33%   29%   37%   33%  Some  college  (no  degree)  or  associate's  degree   41%   32%   30%   31%   34%   32%   33%  Bachelor's  degree   17%   8%   11%   8%   16%   7%   12%  Graduate  or  professional  degree   9%   2%   4%   3%   11%   3%   6%  Foreign  born  

Less  than  high  school  graduate   39%   57%   38%   52%   32%   60%   43%  High  school  graduate     18%   21%   36%   16%   36%   19%   30%  Some  college  (no  degree)  or  associate's  degree   31%   16%   16%   12%   18%   13%   17%  Bachelor's  degree   4%   3%   7%   9%   6%   6%   6%  Graduate  or  professional  degree   8%   3%   4%   11%   8%   2%   5%  

     Source:  United  States  Census  Bureau  American  Community  Survey  2014  5-­‐Year  Estimates      

The   Downtown,   Cornhill   and   West   Utica   neighborhoods   have   the   highest  

poverty  level  among  the  neighborhoods,  greater  than  Utica's  average  poverty  rate  of  31  

percent.  For  comparison,  the  poverty  rate  in  New  York  State  is  15.6  percent  (see  Table  

3).   The   mean   household   income   in   the   Downtown   neighborhood   of   $22,760   is   the  

lowest   average   income   compared   to   the   city's   average   household   income  of   $44,000.  

Similarly,   the   mean   incomes   of   households   in   the   West   Utica   and   Cornhill  

neighborhoods   are   also   below   the   city   average.   The   unemployment   rates   in   the  

Downtown,   Cornhill   and   East   Utica   neighborhoods   are   relatively   similar   to   Utica’s  

unemployment  rate  of  14  percent.  However,  the  unemployment  rate  in  the  West  Utica  

neighborhood   is   significantly   higher   -­‐   26   percent.   In   the   North   and   South   Utica  

neighborhoods,   the   poverty   and   unemployment   rates   are  much   lower   than   the   city's  

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average  in  these  categories,  particularly  in  the  North  Utica  neighborhood  in  which  only  

9  percent  of  its  residents  live  in  poverty  and  only  4  percent  are  unemployed.  Also,  the  

mean  household  income  in  this  neighborhood  of  approximately  $60,000  is  the  highest  

in  the  city.  

 

Table  3.  Economic  Characteristic  of  Utica’s  Neighborhoods  

 

North  Utica   Cornhill  

East  Utica   Downtown  

South  Utica  

West  Utica   Total  

Poverty  

Income  in  the  past  12  months  below  poverty  level   9%   41%   32%   40%   26%   41%   31%          Native   97%   67%   68%   85%   83%   89%   78%          Foreign  born   3%   33%   32%   15%   17%   11%   22%  Mean  Income  

Mean  household  income    

 $59,916      $36,875      $42,050      $22,760      $51,242      $34,427      $44,168    

Employment  status  (*of  the  population  in  labor  force,  aged  16  years  and  over)  Employed   95%   83%   86%   86%   89%   74%   86%  Unemployed   4%   17%   14%   14%   10%   26%   14%  

     Source:  United  States  Census  Bureau  American  Community  Survey  2014  5-­‐Year  Estimates      

As  shown  in  Table  4,  most  of  the  housing  units  in  Utica  were  built  prior  to  1949,  

while   the   new   housing   units   were   largely   built   after   2010   in   the   Downtown  

neighborhood   (13   units).   A   large   number   of   vacant   housing   units   are   located   in   the  

Downtown,  Cornhill,  and  West  neighborhoods,  with  Downtown  having  the  highest  rate  

of  35  percent  compared  to  other  neighborhoods.  These  three  neighborhoods  also  have  

low  levels  of  homeownership,  particularly  in  the  Downtown  neighborhood  (14  percent)  

compared   to  Utica’s  homeownership  rate  of  47  percent.   In   the  North  and  South  Utica  

neighborhoods,   the   percentage   of   vacant   housing   units   is   significantly   low,   6   and   9  

percent  respectively,  compared  to  other  neighborhoods.  The  North  Utica  neighborhood  

also   has   the   highest   homeownership   rate   (84   percent),   which   along  with   the   factors  

discussed,  is  the  most  stable  neighborhood  in  Utica.        

 

 

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Table  4.  Housing  Characteristics  of  Utica’s  Neighborhoods  

 

North  Utica   Cornhill  

East  Utica   Downtown  

South  Utica  

West  Utica   Total  

Housing  occupancy              Occupied  housing  units   94%   82%   90%   65%   91%   81%   87%              Vacant  housing  units   6%   18%   10%   35%   9%   19%   13%  Housing  tenure              Owner-­‐occupied   80%   41%   44%   14%   47%   37%   47%              Renter-­‐occupied   20%   59%   56%   86%   53%   63%   53%  Year  structure  built              Built  2010  or  later   0%   0%   0%   1%   0%   0%   0.1%              Built  1990  to  2009   7%   4%   4%   2%   4%   1%   4%              Built  1970  to  1989   12%   4%   9%   32%   8%   3%   9%              Built  1950  to  1969   60%   15%   27%   9%   21%   14%   25%              Built  1949  or  earlier   21%   77%   59%   56%   67%   82%   63%  

     Source:  United  States  Census  Bureau  American  Community  Survey  2014  5-­‐Year  Estimates    

 3.4.2  Neighborhood  Conditions:  Detailed  Findings  

Socio-­‐economic  Characteristics:    

(1)  Native  and  foreign-­‐born  population  

While  Utica  has   suffered   significant  population   loss   since   the  1960,   this   trend  has  

gradually   started   to   reverse   itself   over   the   past   few   decades   due   to   refugee  

resettlement   and   secondary  migration,   bringing   the   total   population   to   61,852   in  

2014.  During   the  decline,  all  neighborhoods  experienced  a  decrease   in  population,  

but   Cornhill   and  

Downtown   Utica  

experienced   the  

steepest   decreases,  

while   South   Utica  

and   East   Utica  

experienced   lower  

rates   (Utica   Master  

Plan   2011).   The  

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foreign-­‐born   population   in   Utica,   which   has   grown   by   23   percent   since   2010,  

constituted   18   percent   of   the   total   population   in   2014.   Among   Utica’s  

neighborhoods,  Cornhill  neighborhood  has   the  highest   rate  of   foreign-­‐born  people  

(29   percent),   followed   by   East   Utica   with   27   percent,   and   Downtown   with   21  

percent  (see  Figure  3).    

 

(2)  Languages  

As  a  result  of  refugee  resettlement,  secondary  migration  and  immigration,  about  27  

percent   of   the   total   population   in   Utica   speaks   about   43   languages   other   than  

English  while  only  45  percent  of  them  indicated  they  speak  English  “very  well”  (see  

Table  5).  The  most  common  languages  in  Utica,  besides  English,  are  Spanish,  Serbo-­‐

Croatian   and   other   Asian   languages.   The   Cornhill,   East   Utica   and   Downtown  

neighborhoods  have  the  highest  share  of  residents  who  speak  other  languages.  For  a  

detailed  list  of  the  languages  spoken  in  each  neighborhood  please  refer  to  Appendix  

A.  

 Table  5.  Language  Spoken  At  Home  in  Utica  by  neighborhoods     North  

Utica  Cornhill   East  

Utica  Downtown   South  

Utica  West  Utica  

Total  

Speaks  English  only   90%   57%   59%   69%   80%   85%   73%  

Language  other  than  English  

10%   43%   41%   31%   20%   15%   27%  

   Speak  English  less  than  "very  well"  

59%   57%   53%   65%   57%   54%   55%  

Source:  United  States  Census  Bureau  American  Community  Survey  2014  5-­‐Year  Estimates      

 (3)  Geographical  Mobility  

As  Figure  4   shows,   the   vast  majority  of  Utica’s   foreign-­‐born  population  arrived   in  

Utica   prior   to   2010   (88   percent).   The   foreign-­‐born   group  who   arrived   after   2010  

scattered  almost  equally   in   the  neighborhoods,  except   in  Cornhill  and  North  Utica,  

where  a  relatively  low  share  of  the  new  arrivals  resided.  In  2014,  about  650  people  

arrived  in  Utica  from  abroad,  of  which  500  are  foreign  born  who  largely  settled   in  

the  East  Utica  neighborhood.    

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Utica  has   also  been  experiencing  a  positive   internal  migration,  with  19  percent  of  

the  population  indicating  that  they  moved  to  Utica  from  a  different  place  in  the  U.S.  

in  the  past  year  (see  Figure  5).  The  new  residents  reside  in  different  neighborhoods,  

with  most  settled  in  West  Utica  (29  percent),  Downtown  (24  percent),  and  Cornhill  

(20   percent).   About   20   percent   of   the   newcomers   are   foreign-­‐born,   who   largely  

resided  in  Cornhill  (49  percent),  East  Utica  and  Downtown.      

 

 

 

 

 

 

 

 

 

 

 

 (4)  Race  &  Ethnicity    

Over   the   course   of   Utica's   history,   the   neighborhoods   were   often   designated   by  

ethnicity  or  race  of  one  or  another  group  following  the   immigration  trends  till   the  

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1950s.   At   that   time,   the   East   Utica   neighborhood   was   known   as   the   “Italian  

neighborhood”,   West   Utica   was   the   “Polish   neighborhood”,   Downtown   was   the  

residence  of   the  Irish,  and  Cornhill  was  known  as  the  neighborhood  of   the  African  

American  community.  Today,  some  of  the  neighborhoods  include  one  large  ethnic  or  

racial  group,  such  as  the  Bosnians  in  the  North  Utica  neighborhood,  but  overall  Utica  

has  become  more  diverse  over   the  years  as   the  minority  population  has   increased  

following  the  resettlement  and  "secondary  migration"  of  refugees  (see  Figure  6).  

 

The  largest  share  of  the  population  in  Utica  is  still  White  Non-­‐Hispanic  (67  percent),  

while  Black  or  African  American  is  the  second  most  common  (15  percent),  and  the  

third   largest  group   is  Hispanic/Latino  Origin  (11  percent).  Similarly,  White  people  

have   been   the   largest   group   in   all   neighborhoods,   particularly   in   the   North   Utica  

neighborhood   where   89   percent   of   the   residents   are   White.   The   West   Utica  

neighborhood   shares   the   same   hierarchy,   while   in   East   Utica,   Hispanic   or   Latino  

origin   comprises   the   second   largest   group.   In   the   South   Utica,   Cornhill,   and  

Downtown  neighborhoods   the  Asian  population  makes  up   the   third   largest  group.  

While   all   neighborhoods   have   a   distinct   gap   between   the   ratios   of   the   White  

population   to   other   races/ethnicities,   in   the   Cornhill   neighborhood   this   gap   is  

relatively   low.   The  White   population   comprises   only   38   percent   of   the   residents,  

while   the   other   largest   groups   include   African-­‐American   (30   percent),   Asian   (25  

percent)  and  Hispanic  (14  percent).  

   

 

 

 

 

 

 

 

 

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(5)  Age  Composition  

The   median   age   in   Utica   is   34.5   years   with   the   native-­‐born   population   being  

generally   slightly  younger   (33.9)   than   the   foreign  born   (36.9).  Figure  7   shows   the  

age   distribution   among   Utica’s   neighborhoods,   which   reveals   that   Cornhill   is   the  

youngest  neighborhood  with  the  largest  share  of  population  under  18  years  old,  and  

“North  Utica”  is  significantly  older  since  it  has  the  highest  share  of  residents  above  

the  age  of  50.  

 

 

 

 

 

 

 

 

 

 

 

(6)  Ancestry  

The  population  in  Utica  has  a  diverse  ancestry  but  the  vast  majority  of  the  residents  

are   of   European   origin:   Italian,   Irish,   German   and   Polish.   As   shown   in   Table   6,   a  

significant   number   of   the   residents   in   North   Utica,   West   Utica,   South   Utica   and  

Downtown  have  similar  origins.  In  the  Cornhill  neighborhood,  most  of  the  residents  

also  have  similar  origins  but  their  share  of  the  total  residents  in  the  neighborhood  is  

much  lower  than  other  neighborhoods.      

         

 

 

 

 

 

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Table  6.  Ancestry  of  the  Population  in  Utica     North  

Utica  Cornhill   East  

Utica  Downtown   South  

Utica  West  Utica  

Total  

   American   1%   2%   4%   2%   5%   5%   4%      Arab   2%   2%   3%   1%   1%   1%   2%      Dutch   1%   0%   1%   0%   1%   1%   1%      English   7%   3%   2%   5%   7%   4%   4%      French     3%   2%   1%   2%   2%   3%   2%      French  Canadian   1%   0%   1%   0%   1%   1%   1%      German   16%   4%   4%   9%   13%   11%   9%      Irish   17%   6%   7%   8%   14%   15%   11%      Italian   31%   8%   24%   10%   19%   14%   19%      Polish   17%   3%   5%   5%   8%   9%   8%      Portuguese   1%   0%   0%   1%   0%   0%   0%      Russian   2%   1%   1%   1%   3%   1%   2%      Scottish   0%   0%   0%   0%   1%   1%   1%      Sub-­‐Saharan  African  

1%   3%   1%   0%   1%   0%   1%  

   Ukrainian   1%   1%   2%   3%   0%   1%   1%      Welsh   1%   0%   1%   1%   2%   2%   1%      West  Indian     1%   1%   2%   1%   1%   3%   2%  

Source:  United  States  Census  Bureau  American  Community  Survey  2014  5-­‐Year  Estimates      

(6)  Household  Type  

As  shown  in  Figure  8,  the  average  household  size  in  Utica  is  2.5,  while  the  average  

family   household   size   is   3.5.   Utica’s   households   are   56   percent   family   household,  

while   non-­‐family   households   (living   alone   and   65   years   and   older)   highly  

concentrate   in   the  Downtown  neighborhood   (70   percent).   Furthermore,   about   35  

percent  of  the  households  

in  Utica  are  single-­‐mother  

households,  with  Cornhill,  

West   Utica,   and   South  

Utica   having   a   higher  

share   of   single   mother  

households   than   Utica’s  

average.      

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 (7)  Educational  Attainment  

Regarding   the   educational   attainment   levels,  most   of   the   total   population  of  Utica  

has   a   high   school   diploma   (32   percent),   followed   by   a   group   who   either   has   an  

associate's   degree   or   attended   college   without   obtaining   a   degree   (30   percent).  

While   the  data   shows  distinct  differences  among  educational   levels  of  native-­‐born  

and   foreign-­‐born   populations,   both   have   relatively   similar   rates   of   high   school  

education:  33  percent  of   the  native-­‐born,   and  30  percent   of   the   foreign-­‐born.  The  

main  differences  between  the  two  groups  relate  to  the  portion  of  residents  with  less  

than  a  high  school  education,  and  those  with  an  associates  degree  or  attended  some  

college  with  no  degree.  Among  the  native  born  population,  only  16  percent  have  less  

than   a   high   school   education   and   33   percent   obtained   an   associate's   degree   or  

attended   college   without   obtaining   a   degree;   compared   to   43   percent   of   foreign-­‐

born  residents  with  less  than  a  high  school  education,  and  only  17  percent  with  an  

associates  degree  or  attended  some  college  without  a  degree  (see  Figure  9).        

 

 

 

 

 

 

 

 

 

 

 

The  foreign-­‐born  population  with  less  than  a  high  school  diploma  forms  a  significant  

portion   of   all   neighborhoods;   particularly   in  West   Utica,   which   holds   the   highest  

rate   at   60   percent,   followed   by   Cornhill   with   57   percent   and   Downtown  with   52  

percent.   North   Utica   has   the   highest   portion   of   foreign-­‐born   residents   with   an  

associate's   degree   or   college   education   without   a   degree   among   all   the  

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neighborhoods,  as  well  as  the  highest  portion  of  native-­‐born  residents  with  a  similar  

educational  level  (see  Figure  10).      

 

     

 

 

 

 

 

 

 

(8)  Income  and  poverty  

Utica  has  a  high  rate  of  31  percent  of  the  population  living  in  poverty,  compared  to  

New   York   State’s   rate   of   15.6   percent,   which   is   largely   concentrated   in   Cornhill,  

Downtown  and  West  Utica  (see  Figure  11).  The  same  neighborhoods  also  have  the  

highest   share   of   households   that   receive   food   stamp/SNAP   support.   Other  

neighborhoods   also   have   a   relatively   high   rate   of   households   supported   by   social  

security   income,   while   North   Utica   has   the   lowest   rate   with   10   percent   of   the  

households.   The  

mean   household  

income   in   Utica   is  

$44,168,   while  

among   the  

neighborhoods   the  

mean   household  

incomes   range   from  

$59,916   in   North  

Utica  to  $22,760  in  Downtown  (see  Figure  12).    

 

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 (9)  Employment  

In  2014   the  unemployment   rate  of  Utica  was  12.9  percent,   higher   than  New  York  

State’s   rate   of   8.9   percent.   Among   the   neighborhoods,  West   Utica   has   the   highest  

unemployment  rate  of  26  percent,  followed  by  Cornhill  with  17  percent  (see  Figure  

13).    

 

 

       

 

 

 

 

 

(10)  Labor  Force    

Approximately  79  percent  of  the  workforce  in  the  City  is  employed  by  the  private  

sector,   17   percent   by   the   public   sector,   and   only   4   percent   are   self-­‐employed.  

Respectively,   these   rates   represent   the   sectors   in   which   the   residents   in   all  

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neighborhoods  employed  with  the  exception  of  Downtown’s  low  rate  of  residents  

in  the  public  sector  –  7  percent  (see  Figure  14).                                          (11)  Industries  

The   most   common   industries   in   the   Utica-­‐Rome   Metro   area   by   number   of  

employees   are   “Healthcare   and   Social   Services”   with   22,045   jobs;   “Retail   Trade”  

with   14,275   jobs;   “Accommodation   and   Food   Services”   with   13,489   jobs;   and  

“Manufacturing”  with  12,469  jobs.  Table  7  illustrates  the  workforce  composition  by  

major   industries   for   the   city   and   its   neighborhoods,   which   suggest   that   the  

workforce  within   the   neighborhoods   relatively   reflects   the   city   as   a  whole.   In   all  

neighborhoods,   “Educational,   Healthcare   and   Social   Services”   are   the   industries  

with  the  highest  proportion  of  residents.  The  “Accommodations  and  Food  Services”  

industry  employs  12  percent  of  Utica’s  population,  which  includes  a  large  share  of  

the  residents  in  the  Downtown  neighborhood  (30  percent).  This  may  be  related  to  

the   fact   that  many   restaurants   are   located   in   this   neighborhood.   In   addition,   the  

portion   of   the   residents   employed   in   the   “Retail   trade”   industry,   in   all  

neighborhoods,   is  relatively  similar  to  the  city’s  rate  (12  percent)  except  for  West  

Utica,  which  has   the  highest   share  of   residents   in   this   industry   (17  percent),   and  

Downtown,  which  has  the  lowest  portion-­‐  only  5  percent.            

     

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Table  7.  Employment  by  Industries  in  Utica  by  Neighborhoods       North  

Utica   Cornhill  East  Utica   Downtown  

South  Utica  

West  Utica   Total  

Agriculture,  forestry,  fishing  and  hunting,  and  mining   0%   1%   0%   0%   0%   1%   0%  Construction   5%   4%   4%   1%   2%   4%   4%  Manufacturing   8%   13%   13%   12%   9%   11%   11%  Wholesale  trade   1%   1%   2%   2%   1%   1%   1%  Retail  trade   12%   10%   11%   5%   11%   17%   12%  Transportation  and  utilities   4%   3%   3%   0%   3%   2%   3%  Information,  finance,  and  real  estate   12%   10%   9%   2%   9%   7%   9%  Professional,  management,  and  administrative  services   4%   7%   6%   10%   6%   8%   6%  Education,  health  care  and  social  services   36%   29%   27%   30%   33%   27%   30%  Accommodation  and  food  services   8%   12%   12%   30%   13%   10%   12%  Other  services   1%   5%   5%   6%   6%   9%   5%  Public  administration   10%   5%   8%   2%   6%   3%   6%  Source:  United  States  Census  Bureau  American  Community  Survey  2014  5-­‐Year  Estimates      

(12)  Occupations  

The   most   common   occupation   in   Utica   is   “Management   and   Business”   with   a  

median  salary  of  $44,649.  The  second  most  common  is  the  “Services  Occupations”  

with  median  earnings  of  $17,395,  which  includes  the  healthcare  occupations  with  

a  higher  median   salary  of  $20,294.  The   third  most   common  occupation   is   “Sales  

and  office"  with  a  median  salary  of  $23,373.  Similarly,  most  of  the  residents  in  all  

neighborhoods  have  similar  occupations,  but  North  Utica  has  the  largest  share  of  

residents  in  “Management  and  Business”  jobs-­‐  41  percent;  Downtown’s  residents  

have   the   largest   share   of     “Service   Occupations”   –   36   percent;   and  most   of   the  

residents   in   West   Utica   have   “Sales   and   Office   Occupations”   –   32   percent   (see  

Table  8).          

 

 

 

 

 

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Table  8.  Employment  by  Occupation  in  Utica  by  Neighborhood       North  

Utica   Cornhill  East  Utica   Downtown  

South  Utica  

West  Utica   Total  

Management,  business,  science,  and  arts  occupations   41%   21%   24%   22%   37%   22%   29%  Service  occupations   20%   30%   28%   36%   27%   26%   27%  Sales  and  office  occupations   19%   25%   26%   24%   21%   32%   24%  Natural  resources,  construction,  and  maintenance  occupations   7%   6%   6%   1%   5%   5%   6%  Production,  transportation,  and  material  moving  occupations   12%   17%   16%   17%   10%   16%   14%  Source:  United  States  Census  Bureau  American  Community  Survey  2014  5-­‐Year  Estimates      (13)  Transportation  

Nearly  73  percent  of  the  population  in  Utica  uses  their  private  car  to  get  to  work,  

while   the   second  most   common  method,   used   by   13   percent   of   the   residents   in   the  

labor  force,   is  carpooling.  The  average  travel  time  to  work  for  Utica’s  employees  is  17  

minutes,   shorter   than   the   Oneida   County   mean   commute   time   of   19   minutes.   In  

addition,  about  8  percent  of  the  total  population  bicycle  or  walk  to  work,  while  only  4  

percent   use   public   transportation   as   their   primary  means   of   transportation   to  work.  

The   public   transportation   service   in  Utica   is   provided   by   Centro,  which   operates   bus  

service   routes   along   the   major   roadways   within   the   downtown   area   during   the  

weekdays  with   limited  service  during   the  weekend.  The   limited   routes  and  operation  

days   result   in   the   very   low   use   of   public   transportation,   which   mainly   influences  

vulnerable   populations  

including   newly   arrived  

refugees.   The   vast  

majority   of   the  

residents   in   all  

neighborhoods  use  their  

cars  as  a  primary  means  

of   mobility,   while  

carpooling  is  the  second  

most   common   method  

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used   by   the   residents   in   the   Cornhill   neighborhood   (22   percent).   Also,   a   significant  

portion  of  the  residents  in  the  Downtown  neighborhood  indicated  they  walk  or  bicycle  

to  work  (23  percent),  which  imply  that  they  work  in  one  of  the  many  restaurants  and  

businesses  in  this  neighborhood  (see  Figure  15).    

 

(14)  Parks  and  Recreation  Facilities  

Utica’s   parks   and   recreation   facilities,   which   allow   different   opportunities   for   social  

interactions,   serve   many   refugees   in   a   variety   of   activities   including   picnicking,  

swimming   or   physical   exercise   (see   Figure   16).   Considering   a   radius   of   1,500   feet   of  

walking  distance   from   the  neighborhood   to   a   local  park,   the  Cornhill,  Downtown  and  

large  parts  of   the  East  Utica  neighborhoods  are   relatively   connected  with   local  parks.  

However,   the   North   Utica,   West   Utica,   the   southern   portion   of   South   Utica,   and   the  

northern   portion   of   East   Utica   neighborhoods   are   underserved   (Utica   Master   Plan  

2011).  

 

Figure  16.  Parks  and  Recreation  Facilities  in  Utica  

                               Source:  City  of  Utica  Website    

 

Housing  Conditions:  

The  aging  housing  stock   in  Utica,  which   includes  a  high  rate  of  vacant  properties   that  

were   abandoned,   is   a   significant   challenge   for   community   development.   About   60  

percent  of  the  housing  in  Utica  was  built  before  1950  when  a  lead-­‐based  paint  was  used  

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in  residences,  which  made  lead  poisoning  a  significant  problem  throughout  the  county.  

In   addition,   high   asthma   rates   may   be   related   to   the   aging   housing   conditions,   as  

asthma   is   triggered  by  pests,  mold,  dust  mites  and  moisture.  These  health   risks  are  a  

major   concern   particularly   for   the   City's   poorest   neighborhoods   -­‐   Downtown,   West  

Utica,  and  Cornhill,  where  most  of  the  old  and  abandoned  housing  is  located    (CNA  HUD  

Profile  Report  2015).  

 

(1)  Housing  Occupancy  

The  housing  vacancy  rate  in  Utica  is  13  percent,  while  the  Downtown  neighborhood  

has   the   highest  

vacancy   rate   among  

the   neighborhoods   -­‐  

35  percent,   followed  

by   West   Utica   with  

19   percent   and  

Cornhill   with   18  

percent   (see   Figure  

17).    

 

 (2)  Homeownership  Status  

The   homeownership   rate   in   Utica   is   47   percent,   a   lower   rate   than   the   New   York  

State  average  of  53.8  

percent.   Among   the  

neighborhoods,  

North   Utica   has   the  

highest  

homeownership  rate  

of   80   percent,   while  

the   renter-­‐occupied  

rate  is  the  highest  in  

the  Downtown  neighborhood–  86  percent  (see  Figure  18).    

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 (3)  Housing  Units  and  Year  Built  

Sixty-­‐three  percent  of  the  housing  units  in  Utica  were  built  prior  to  1949,  while  25  

percent  where  built  between  1950  and  1969.  Since  2010,  25  units  have  been  built  in  

Utica,   mostly   in   the   Downtown   neighborhood   (13   units).   Overall,   North   Utica  

appears  to  have  the  “newest”  housing  stock,  while  Cornhill  and  West  Utica  have  the  

largest  share  of  the  old  housing  stock  (see  Figure  19).  In  addition,  about  72  percent  

of   the  housing   in  Utica  has  one  or   two  units,  while  only  11  percent  of   the  housing  

has   10   or   more   units,   again   mainly   located   in   the   Downtown   neighborhood   (39  

percent)  (see  Figure  20).      

 

 

                                                                   

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CHAPTER  4:  CONCLUSIONS  AND  RECOMMENDATIONS    

Refugee  resettlement  has  been  a  source  of  renewal  and  economic  growth  for  the  

City   of   Utica.   Refugees   have   expanded   the   labor   force,   increased   local   revenues,   and  

stabilized   the   city's   population   decline.   As   a   result,   refugees   encouraged   further  

development   and  economic   growth,   and  brought  hope   for   a   change   to   a   city   that  has  

been  among  the  State’s  poorest  for  decades.  Over  time,  Utica  became  a  destination  for  

"secondary  migration"  of   refugees   and   immigrants  drawn  by   the  opportunities  of   the  

growing   local   economy.   Since   immigrants   are   likely   to   follow   economic   growth   and  

move   to   areas  with   employment  opportunities,   these  migration  patterns   are   a   strong  

indication   of   refugees’   contribution   to   the   local   economy,   and   also   indicate   their  

successful  integration.  Furthermore,  a  study  conducted  by  Paul  Hagstrom  (2000)  found  

that   refugee   resettlement   has   had   a   positive   economic   impact   on   the  Mohawk  Valley  

region,  although  it  can  be  a  financial  strain  for  the  short  term.    

 

Utica  has  been  a  welcoming  city   for  refugees  and   immigrants  and  continues   to  

attract  many  more  for  several  reasons.  The  long  history  of  Utica  as  a  city  of  migration  

has   been   a   source   of   pride   among   the   local   community,   which   largely   continues   its  

welcoming  tradition.  The  Mohawk  Valley  Resource  Center  for  Refugees,  as  well  as  the  

faith  community  and  various  ethnic  and  community  organizations,  provide  refugees  the  

services  and  support  to  help  them  adjust  and  become  part  of  the  community.  As  a  small  

city  where  people  know  each  other,  which  has  a  large  and  diverse  refugee  community,  

new  refugees  can  relatively  quickly  establish  relationships  and  rely  on  these  networks  

as  they  start  their  life  in  a  new  place.  Additionally,  the  low  cost  of  living  enables  greater  

opportunities   for  upwards  mobility   than   larger   cities  where   the   cost  of   living   is  high,  

such  as  New  York  City.  

 

However,  Utica  is  still  in  the  process  of  recovery  and  faces  several  challenges  for  

its  urban  and  community  development.  The  unemployment  and  poverty  rates  are  high,  

while   the   aging   housing   stock,   which   includes   a   high   rate   of   vacant   and   abandoned  

housing  units,  poses  a  significant  challenge  to  the  city  as  a  whole.  Also,  a  large  share  of  

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Utica’s  population  has  a  high  school  education  (32  percent),  followed  by  30  percent  of  

the  population  who  obtained   either   an   associates  degree  or   attended   college  without  

earning   a   degree.   Compared   to   New   York   State's   high   school   graduate   rate   of   27  

percent,  and  25  percent  with  either  associates  degree  or  some  college  without  a  degree,  

the  educational  attainment  of  most  of  the  population  in  Utica  is  slightly  lower.  However,  

the   educational   level   among   the   foreign-­‐born   population   in   the   city   is   much   lower.  

About   73   percent   of   this   group   has   a   high   school   education   or   lower,  while  many   of  

them   have   language   barriers   that   significantly   limit   their   ability   to   integrate  

economically  and  socially.  The  resettlement  and  integration  of  refugees  in  Utica  offers  

an  opportunity  to  learn  from  the  city's  experiences  about  the  challenges  and  successes  

in  supporting  its  refugee  community.  Based  on  the  research  and  the  analysis  of  Utica’s  

neighborhood   conditions,   the   following   section   presents   major   findings   and   several  

suggestions  for  Utica  and  other  cities  to  promote  refugee  integration  for  the  benefit  of  

the  whole  city.        

4.1  Housing    The   Mohawk   Valley   Resource   Center   for   Refugees   resettles   refugees   in  

neighborhoods  where  there  is  available  affordable  housing,  which  is  largely  located  in  

Utica's  poorest  neighborhoods  –  Downtown  and  Cornhill.  While  low-­‐quality  housing  is  a  

significant   problem   for   the   City   as   a   whole,   it   is   a   particular   concern   for   these  

neighborhoods   that  have  a  high   concentration  of  old,   vacant   and  abandoned  housing.  

The   houses   in   these   neighborhoods   were   largely   built   before   1949,   which   probably  

leads   to   significant   health   risks,   such   as   lead   poisoning   and   asthma,   largely   among  

children.  Housing  is  a  critical  factor  for  refugee  integration,  which  influences  refugees’  

physical   and   emotional   well-­‐being   and   their   "sense   of   belonging"   to   the   local  

community   (Ager   and   Strang   2008).   Therefore,   these   housing   conditions   may   pose  

additional  difficulties  for  newly  arrived  refugees.  As  part  of  recent  planning  initiatives,  

the  city   is   investing   in  the  revitalization  of  the  unhealthy  and  vacant  housing  units,  as  

well  as  in  the  construction  of  new  lofts  and  apartments  in  the  city  center,  which  would  

most   likely   increase   the   housing   prices,   and   hence,   cause   more   difficulty   in   finding  

housing  for  refugees.  

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4.4.1  Create  an  “Energy  Retrofitting  of  Refugee  Housing”  program  

Finding   quality   and   affordable   housing   is   already   a   challenge   for   the   Refugee  

Center,  which,  without  intervention  and  planning,  may  become  a  major  problem  for  the  

refugee  integration  process.  Therefore,  the  city  along  with  the  Mohawk  Valley  Resource  

Center  for  Refugees  can  link  up  with  Housing  Visions  Company1  and  create  an  "Energy  

Retrofitting  of  Refugee  Housing"  program  to  transform  vacant  and  abandoned  housing  

units   into   suitable   housing.   In   Utica,   Housing   Visions   rehabilitated   substandard  

properties   into   energy-­‐efficient   affordable   housing   including   a   development   of   rental  

properties   under   the   HOPE   VI   neighborhood   revitalization   plan   in   the   Cornhill  

neighborhood   (Utica   CNA   Report   2015).   A   similar   program   could   be   developed   for  

refugee  housing  that  would  provide  a  solution  for  quality  affordable  housing  to  newly  

arrived   refugees.   In   addition,   the   initiative   could   include   a   training   program   for  

refugees   to   become   part   of   the   dedicated   construction   team.   Such   a   program   could  

provide   training   and   quality   jobs   for   refugees   as  well   as   housing   for   refugees,  which  

would  provide  an  opportunity  to  practice  language  skills  and  indirectly  increase  a  sense  

of  belonging.  

4.4.2  Develop  a  range  of  housing  options  As  mentioned  before,  Utica  promotes  the  development  of  different  housing  types  

in   the   Downtown   area,   including   higher-­‐density   lofts   and   apartments,   as   well   as  

multifamily   and   single-­‐family   housing.   If   affordable   units   (especially   multi-­‐family  

housing  since  many  of  the  newly  arrived  refugees  have  bigger  families  with  five  to  six  

children)  are  available,  the  area  can  become  an  ideal  resettlement  neighborhood  for  a  

multicultural   community.   Availability   of   different   housing   options   in   the   Downtown  

area  would  attract  people  from  different  social  classes  and  ethnocultural  backgrounds  

in   light   of   current   and   future   development   initiatives   as   discussed   in   chapter   four.  

Following   this   development,   would   come   opportunities   for   refugees   to   create   social  

connections   with   people   beyond   their   ethnic   group,   which   are   essential   for   their  

                                                                                                               1  The  Housing  Visions  Company  is  a  construction,  development,  and  property  management  firm,  which  specialize  in  neighborhood  revitalization  and  energy-­‐efficient  construction.  

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integration  into  society,  as  well  as  opportunities  to  practice  their  language,  and  overall,  

would  help  to  decrease  the  language  and  cultural  barriers.        

4.2  Neighborhood  Conditions  The  foreign-­‐born  population  of  Utica,  which  is  largely  constituted  of  refugees,  is  

mainly   concentrated   in   the   Downtown,   Cornhill,   and   East   Utica   neighborhoods,   the  

poorest   neighborhoods   in   Utica.   These   neighborhoods’   conditions   pose   significant  

challenges   to   the   economic   advancement   of   all   their   residents,   but   particularly   for  

refugees.   As   discussed   in   the   previous   chapter,   the   educational   levels   of   the   foreign-­‐

born   residents   are   significantly   below   the   native-­‐born   population,   and   these   factors,  

along   with   language   barriers   and   limited   public   transportation   services,   pose  

substantial  difficulties  for  the  integration,  economic  well-­‐being,  and  advancement  of  the  

foreign-­‐born  population.  Therefore,  assuming  that  refugees  are  part  of  the  foreign-­‐born  

group   of   residents   in   the   Downtown,   Cornhill   and   East   Utica   neighborhoods,   the  

conditions   of   these   neighborhoods   are   likely   to   have   a   negative   impact   on   refugees'  

integration  process,  unless  interventions  are  put  in  place.  

4.2.1  Provide  targeted  support  for  the  refugees  resettled  in  the  Downtown  and  Cornhill  Neighborhoods  

Although  language  proficiency  and  transportation  are  challenges  for  most,  if  not  

for  all,  refugees   in  the  city,   there   is  a  need  to  address  these   issues  particularly   for  the  

refugees  who  are   resettled   in   the  Downtown  and  Cornhill  neighborhoods.   Supporting  

refugees  who  face  additional  challenges  to  integration  by  their  residence  would  help  to  

enhance   their   chances   to   become   productive   members   of   the   society.   Also,   it   is  

important  to  note  that  additional  factors  such  as  health,  trauma,  culture  or  other  factors  

related   to   refugee   circumstances   may   also   impact   the   pace   and   outcomes   of   their  

economic  and  social  integration.  

4.3  Employment  and  Economic  Development  Newly  arrived  refugees  often  work  in  low-­‐skill  jobs,  earning  a  minimum  wage,  in  

night   shifts,   which   allow   them   to   obtain   some   degree   of   self-­‐sufficiency   while   their  

English  language  abilities  are  low.  However,  as  most  of  them  continue  to  work  in  these  

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jobs   to   provide   for   themselves   and   their   families,   the   opportunities   to   advance   in  

employment   are   very   limited.   The   city,   the   Refugee   Center   and   the   local   community  

colleges  and  universities  offer  job  skills  training  and  workforce  development  programs  

for   refugees   and   immigrant   populations,   which   mostly   focus   on   entrepreneurship,  

technology,   and   small   businesses   development   in   light   of   the   City's   economic  

development  objectives.  Since  many  of   the  refugees  who  arrived   in  recent  years  have  

low  or  no  formal  education,  the  skills  gap,  along  with  the  language  and  cultural  barriers,  

poses  a  significant  challenge  for  refugees  to  take  part  in  these  initiatives  and  programs.  

Therefore,  establishing  vocational  programs  for  refugees  that  are  suitable  to  their  skills  

could   provide   quality   employment   for   newly   arrived   refugees.   Such   programs   could  

also  present  an  opportunity  to  interact  with  members  of  the  host  society  and  improve  

refugees’   language   skills,  which  would  help   to  promote   their   economic   independence  

and  "sense  of  belonging"  to  the  community.      

4.3.1  Create  Training  Programs  Targeting  Refugee  Skills  The  Mohawk  Valley  Resource  Center   for  Refugees   could  partner  with   the  New  

American  Sustainable  Agriculture  Project  (NASAP)  to  create  a  refugee  farmer-­‐training  

program  that  is  consistent  with  the  culture  and  lifestyle  of  refugees  who  arrived  in  Utica  

in   recent  years.  The  Mohawk  Valley  Resource  Center   for  Refugees  could  partner  with  

the  New  American  Sustainable  Agriculture  Project  (NASAP)  to  create  a  refugee  farmer-­‐

training  program.  Such  a  program  could  provide  an  opportunity  to  build  upon  the  skills  

and   expertise   of   the   refugees   who   arrived   in   Utica   in   recent   years   to   promote   their  

integration  with  the  agricultural  production  in  the  city  and  the  region.  Similar  programs  

were   established   in  New  Hampshire   and  Maine  with   the   assistance  of  NASAP   to  help  

refugees   resettle   and   integrate   into   society   through   agricultural   employment   (ORIS  

Website  2016,  Cultivating  Community  Website  2016,  Kripke  2016).  

4.4  Transportation    The  public   transportation   in  Utica,  which   is  operated  by   the  Central  New  York  

Regional  Transportation  Authority   (Centro),   offers   a   very   limited   service   to   the   city's  

residents.   Consequently,   many   refugees   who   work   an   hour   drive   from   Utica   to   the  

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Casino  or  the  Yogurt  Factory  resort  to  sharing  a  ride  or  team  up  to  buy  a  car.  The  City  

has  tried  to  find  alternative  public  transportation  solutions  but  its  efforts  have  become  

entangled  in  city  regulations,  which  have  prevented  the  city  from  moving  forward  in  the  

matter.   In   the   Cornhill   neighborhood,   which   has   the   largest   portion   of   foreign-­‐born  

residents,  a  significant  share  of  the  residents  use  carpooling  as  a  primary  method  to  get  

to  work,  compared  to  other  neighborhoods.  Although  this  method  provides  a  solution  

for  many  refugees   in  Utica,   it   is  necessary   to  provide  additional  solutions   to  meet   the  

needs  of  all  refugees.  

4.4.1  Support  Transportation  Alternatives  for  Refugees  

The   Employment   Department   in   the   Mohawk   Valley   Resource   Center   for  

Refugees  could  work  with  major  refugee  employers  in  the  city  to  provide  vanpools  and  

shuttle  buses  for  their  refugee  employees.  Also,  the  Center  could  encourage  and  support  

the  establishment  of  commuter  vans  (jitney)  by  members  of  the  refugee  community  to  

provide   an   affordable   and   efficient   service   for   daily   commuters.   In   New   York   City,  

commuter   vans,   known   as   "dollar   vans"   because   the   service   generally   costs   a   dollar,  

operate  in  neighborhoods  that  are  under-­‐served  by  public  transportation.  The  service  is  

owned  and  used  by  immigrants  and  minority  communities  in  Brooklyn  and  Queens,  and  

has  become  a   feasible  method  of   transportation   for  many   commuters,   including  non-­‐

immigrants.  Whether  or  not  this  plan  is  adopted,  it  is  highly  recommended  that  the  City  

and  the  Refugee  Center  conduct  a  study  to  identify  the  needs  of  refugees  and  the  service  

gaps  in  order  to  provide  appropriate  solutions  based  on  local  circumstances    (King  and  

Goldwyn  2014,  Byron  and  Conte  2003).  

4.5  Civic  Engagement  and  The  Planning  Process  The  city  sees  cultural  diversity  as  an  asset  and  has  taken  steps  to  both  support  

and   promote   its   diverse   population.   The   translation   services   offered   by   the   city,   the  

establishment  of   the  “Access  and  Inclusion  Committee”,  and  the   increased  diversity  of  

the  city’s  workforce  are  some  examples  of  the  city’s  efforts  to  support  the  integration  of  

its   refugee   residents.   The   Urban   and   Economic   Development   Department,   as   well   as  

other  city  agencies,  have  worked  to  promote  community  engagement  and  participation  

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of  different  minority  groups  in  the  planning  process.  However,  as  described  in  detail  in  

Chapter  4  regarding  the  planning  process  of  the  Community  Needs  Assessment  (CNA)  

project,   the   participation   of   refugees,   as   well   as   other   minority   groups   was   not  

sufficient,  and  hence  they  had  no  substantial  impact  on  the  projects  and  initiatives  that  

may  impact  their  lives.  

4.5.1  Increase  Participation  Of  Refugees  In  The  Planning  Process    Inclusion   of   refugee   communities   within   the   planning   process,   as   well   as   any  

other   minority   group,   can   significantly   promote   a   more   welcoming   and   nurturing  

community  that  benefits  all  its  members.  Although  the  Executive  Director  of  the  MVRCR  

represents   the   refugee   community   in   various   forums   including   in   the   planning  

processes,   the   input   from   refugees   that   reflects   their   daily   challenges   and   coping  

approaches   would   provide   important   insights,   which   could   help   to   support   their  

integration   process.   Furthermore,   obtaining   their   perspectives   could   also   assist   in  

forming  solutions  to  address  the  language  and  cultural  barriers  that  remain  a  challenge  

to  the  development  of  the  whole  community.  The  Cornell  Cooperative  Extension’s  Rust  

to  Green  (R2G)  Utica  Urban  Studio  team,  which  worked  with  the  Department  of  Urban  

and   Economic   Development   in   facilitating   roundtables   with   different   community  

members  as  part  of  the  Community  Needs  Assessment  (CNA)  project,  could  also  assist  

the  city  in  promoting  participation  of  various  refugees  groups  in  the  planning  efforts.  

4.6  Social  Connections  The   Mohawk   Valley   Resource   Center   for   Refugees,   the   Mid-­‐Town   Community  

Center,   and   other   local   religious   and   ethnic   organizations   in   the   city   offer   different  

programs   and   initiatives   to   promote   social   interactions   between   the   long-­‐time  

residents   and   newly   arrived   refugees.   The   soccer   game   between   groups   from  major  

ethnic  communities  in  Utica,  the  Redeemer  Cup  project,  which  is  organized  every  other  

year   by   a   local   church,   is   one   example   of   such   initiatives   (MVRCR   Website).   The  

establishment  of   the  “Access  and  Inclusion  Committee,”  which   facilitates  dialogue  and  

helps   build  partnerships   between   local   government,   nonprofits,   private-­‐sector   actors,  

and  refugees,  is  another  important  step  in  shaping  refugees’  integration  in  Utica.    

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However,  as  mentioned  earlier,  there  is  a  need  to  create  more  opportunities  for  

social   interactions   among   refugees   and   long   time   residents.   Such   social   connections  

have  a   fundamental   role   in   the   integration  process,   for  both  parties   (Ager  and  Strang  

2008,  interviews,  Zogby  2013).  Direct  interactions  can  help  facilitate  an  understanding  

towards  refugee  experiences  and  cultures,  change  misconceptions  about  refugees,  help  

manage  cultural  and  ethnic  tensions,  and,  as  a  result,  help  bridge  gaps  between  the  two  

groups  (Jones-­‐Correa  2014).  Since  language  and  cultural  barriers  have  been  identified  

as  a  challenge  for  community  development  and  as  a  challenge  for  refugees'  social  and  

economic   integration,   creating   opportunities   for   such   interactions   is   critical   to   the  

success  of  the  whole  community.  

4.6.1  Create  Opportunities  For  Social  Interaction  Among  Refugees  And  Long-­‐Time  Residents    

In   Littleton,   Colorado,   several   non-­‐profits   and   public   agencies   organized   a  

community   conversation  between   longer-­‐term   residents   and  new   immigrants   around  

the  reasons  for  living  in  the  city.  "The  breakthrough  [...]  occurred  when  every  resident,  

old  and  new,  gave  the  same  reasons  for  enjoying  life   in  Littleton."  (Jones-­‐Correa  p.20)  

Finding   common   interests   has   led   to   the   creation   of   volunteer   programs   to   help  

immigrants'  integration,  including  a  mentoring  program  in  which  established  residents  

volunteer  to  help  immigrants  adapt  to  their  new  life   in  the  U.S.  The  growing  economy  

and   urban   development   in   Utica   presents   a   great   opportunity   to   foster   dialogues  

through  community  conversations  about  common  goals  and  plans  for  the  future.  These  

conversations,  which  naturally  would  create  social  interaction  between  the  two  groups,  

could  become  part  of  the  city’s  planning  efforts.  The  other  recommendations  presented  

in  this  chapter,  which  offer  several  approaches  to  supporting  refugees'  integration,  also  

incorporate  various  opportunities  for  social   interaction  among  refugees  and  long-­‐time  

residents.  

 

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APPENDIX  A:  THE  SOCIO-­‐ECONOMIC  CHARACTERISTICS  OF  UTICA’S  NEIGHBORHOODS    Table  A.  Language  spoken  at  home       North  

Utica  Cornhill   East  

Utica  Downtown   South  

Utica  West  Utica  

Total  

   Speak  only  English  

90.4%   56.6%   58.9%   69.0%   80.3%   85.2%   73.0%  

   Spanish  or  Spanish  Creole:  

1.3%   10.9%   9.6%   9.1%   5.3%   4.6%   6.7%  

   Italian:   0.7%   0.0%   1.4%   0.3%   0.7%   0.8%   0.8%      German:   0.9%   0.2%   0.1%   0.6%   0.3%   0.1%   0.3%      Russian:   1.9%   0.2%   2.0%   1.1%   1.4%   1.2%   1.5%      Polish:   1.2%   0.2%   0.4%   0.3%   0.7%   0.9%   0.6%      Serbo-­‐Croatian:   1.0%   5.8%   17.2%   0.0%   0.2%   0.6%   6.2%      Other  Slavic  languages:  

0.9%   0.5%   1.2%   2.9%   0.1%   0.2%   0.7%  

   Other  Indic  languages:  

0.0%   2.0%   0.9%   0.0%   0.2%   0.4%   0.6%  

   Chinese:   0.0%   0.1%   0.1%   0.0%   0.4%   0.1%   0.1%      Korean:   0.4%   0.0%   0.1%   0.3%   0.0%   0.0%   0.1%      Mon-­‐Khmer,  Cambodian:  

0.0%   5.1%   0.1%   0.0%   1.0%   2.6%   1.3%  

   Vietnamese:   0.0%   2.4%   1.5%   0.6%   1.0%   0.7%   1.1%      Other  Asian  languages:  

0.0%   12.0%   3.0%   12.3%   5.6%   1.9%   4.4%  

   Arabic:   0.3%   0.8%   1.6%   0.7%   0.6%   0.2%   0.8%      Hebrew:   0.0%   1.2%   0.1%   0.0%   0.0%   0.0%   0.2%      African  languages:   0.0%   1.2%   0.7%   0.3%   0.4%   0.0%   0.5%    

 

 

 

 

 

 

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BIBLIOGRAPHY    A   Sustainable   Neighborhood-­‐Based   Master   Plan.   Rep.   The   City   of   Utica,   5   Oct.   2011.  Web.  http://www.uticamasterplan.org    Ager,   Alastair,   And   Alison   Strang.   "Understanding   Integration:   A   Conceptual  Framework."  Journal  of  Refugee  Studies  21.2  (2008):  166-­‐91.  Oxford  University  Press,  17  Apr.  2008.  Web.    Ager,  Alastair,  And  Alison  Strang.   “Indicators  of   Integration   final   report.”  Home  Office  Development  and  Practice  Report.  2004.  Web    Atfield,   Gaby,   Kavita   Brahmbhatt,   and   Therese   O’Toole.   “Refugees’   Experiences   of  Integration.”   Rep.   Refugee   Council   AndUniversity   of   Birmingham,   Sept.   2007.   Web.  https://www.researchgate.net/publication/273951112_Refugees'_Experiences_of_Integration    Batalova,  Jeanne  and  Zong,  Jie.  “Refugees  and  Asylees  in  the  United  States”.  The  Migration  Information  Source  Journal,  The  Migration  Policy  Institute.  2015,  Web    Behr,   Michelle.   “An   American   in   Berlin:   Reflections   on   the   German   Demographic  Challenge,  Immigration,  and  National  Identity”.  Population  Research  and  Policy  Review  25.5/6,  2006.  Pp.  465–477.  Web    Brandt,   Karin   Leah.   “Making   Immigrant   integration   work:   a   case   study   of   refugee  resettlement   in  Philadelphia,  PA”.  Thesis.  Massachusetts   Institute  of  Technology,  2010.  Web    Brown,   Anastasia   and   Scribner,   Todd.   “Unfulfilled   Promises,   Future   Possibilities:   The  Refugee  Resettlement  System  in  the  United  States”.  The  Center   for  Migration  Studies  of  New  York,  Journal  on  Migration  and  Human  Security,  2014.  Web      Burayidi,  Michael  A.  "Cities  and  the  Diversity  Agenda  in  Planning."  Cities  and  the  Politics  of  Difference:  Multiculturalism  and  Diversity  in  Urban  Planning.  Ed.  Michael  A.  Burayidi  .University  of  Toronto  Press,  2015.  Web    Burayidi,   Michael   A.   "Urban   Planning   as   a  Multicultural   Canon."   Urban   Planning   in   a  Multicultural  Society.  Westport,  CT:  Praeger,  2000.  1-­‐11.  Web      Byron,   Joan,   and   Elena   Conte.   Mobility   and   Equity   for   New   York’s   Transit-­‐Starved  Neighborhoods:   The   Case   for   Full-­‐Featured   Bus   Rapid   Transit.   Rep.   Pratt   Center   for  Community  Development  &  The  Rockefeller  Foundation,  Dec.  2003.  Web.    https://assets.rockefellerfoundation.org/app/uploads/20131217143911/Mobility-­‐and-­‐Equity-­‐for-­‐NYs-­‐Transit-­‐Starved-­‐Neighborhoods.pdf  

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