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Recruitment Initiative 1
Running head: RECRUITMENT INITATIVE
Do Sedgwick County Fire District Employees Value an Internal Fire Prevention
Recruitment Initiative?
Tavis D. Leake
Sedgwick County Fire District #1, Park City, Kansas
Recruitment Initiative 2
CERTIFICATION STATEMENT
I hereby certify that this paper constitutes my own product, that where the language of
others is set forth, quotation mark so indicate, and that the appropriate credit is given
where I have used the language, ideas, expression, or writings of another.
Signed: ________________________
Recruitment Initiative 3
Abstract
The Sedgwick County Fire District has not been able to fill open fire prevention
positions with internal operations personnel. SCFD recently retired ninety percent of the
fire prevention division due to an early retirement buy-out program. If SCFD does not
get qualified people in prevention, uncorrected code violations will increase leading to
deaths among civilians and firefighters. Commercial buildings that are not in compliance
would cause ISO (Insurance Service Office) ratings to increase along with individual
insurance premiums. The purpose of this research was to identify the reasons why
operations employees are not applying for openings in fire prevention.
The descriptive research method was used answering: What are the minimum
qualifications for working in fire prevention? What are the KSA’s (knowledge, skills, and
abilities) required for fire prevention work? How do fire departments with effective fire
prevention programs recruit, select, hire, and retain qualified personnel? What are the
promotional opportunities for working in prevention? Do fire departments allow fire
prevention personnel to return to operations for continued advancement? The
procedures included a literature review, interviews, and a questionnaire.
The results of the research show that operations personnel are worried about the
specialized training; about whether or not they would be able to return to operations
someday with the same rank and title; would their operational skills deteriorate due to
the different job assignment.
SCFD should consider rotating operations personnel through the fire prevention
bureau in order to provide a resource list of people with the knowledge, skills, and
abilities to someday work in prevention and help dispel any rumors, stigmas, or barriers.
Recruitment Initiative 4
Table of Contents
Certification Statement……………………………………………………………………….2 Abstract………………………………………………………………………………………...3 Table of Contents……………………………………………………………………………..4 Introduction……………………………………………………………………………………5 Background and Significance……………………………………………………………….6 Literature Review……………………………………………………………………………..9 Procedures…………………………………………………………………………………...16 Results …………………………………………………………………………………….....19 Discussion……………………………………………………………………………………24 Recommendations…………………………………………………………………………..26 Reference List……………………………………………………………………………......28 Appendix: A Organizational Chart………………………………………………………….31 Appendix: B Questionnaire Cover letter …………………………………………………..32 Appendix: C Questionnaire………………………………………………………………....35 Appendix: D Questionnaire Results……………………………………………………….36
Recruitment Initiative 5
Do Sedgwick County Fire District Employees Value an Internal Fire Prevention
Recruitment Initiative?
Introduction
In September of 2012, the researcher attended the Executive Leadership course
offered by the United States Fire Administration (USFA) at the National Fire Academy
(NFA) as part of the Executive Fire Officer Program (EFOP). The curriculum provided
an all-inclusive analysis of executive effectiveness when confronting important issues
and problems that are adaptive in nature. The content areas included staying alive,
developing self to exercise leadership, decision-making, politics managing multiple
roles, taking risks, networking purpose and integrity, using feedback, thinking
systemically, transitions, and thinking politically.
The problem is Sedgwick County Fire District recently retired ninety percent of
the fire prevention division due to an early retirement buy-out program. If SCFD does
not get qualified people in prevention, uncorrected code violations will increase leading
to deaths among civilians and firefighters, along with ISO (Insurance Service Office)
ratings increasing would cause individual insurance premiums to rise. ISO collects
information on the building codes in effect in a particular community, as well as how the
community enforces its building codes. The data is analyzed for Building Code
Effectiveness Grading Schedule (BCEGS®) and assigned a grade from 1 to 10. Grade
1 represents exemplary commitment to building-code enforcement; Grade 10 indicates
no recognizable enforcement. Insurers can use the grading’s to grant premium credits
for buildings constructed under strictly enforced codes (Zapp, J).
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The purpose of this applied research project is to prevent the consequences of
not filling the open fire prevention positions. Uncorrected code violations will increase
leading to deaths among civilians and firefighters, along with ISO (Insurance Service
Office) ratings increasing would cause individual insurance premiums to increase.
The study uses descriptive research methodology. The research questions are:
(1) what are the minimum qualifications for working in fire prevention? 2) what are the
KSA’s (knowledge, skills, and abilities) required for fire prevention work? (3) how do fire
departments with effective fire prevention programs recruit, select, hire, and retain
qualified personnel? (4) What are the promotional opportunities for working in
prevention? (5) Do fire departments allow fire prevention personnel to return to
operations for continued advancement?
Through descriptive research, literature review, questionnaires, and interviews,
the author intends to identify the need for a fire prevention recruitment process to create
a fire prevention selection list of qualified personnel that would significantly impact the
department and community.
Background & Significance
Sedgwick County is situated in the South-Central portion of Kansas in the
Arkansas River Valley. According to the April 1, 2000 U.S. Census, there were 452,869
residents (176,444 households) identified within a 1,008 square mile area or 449
persons per square mile. Population growth within Sedgwick County has been
approximately 12.5% since the 1990 U.S. Census, and a 13.2% increase for the city of
Wichita. City of Wichita land area as of January 2000 was approximately 137 square
miles or about 13.6% of Sedgwick County’s total land area.
Recruitment Initiative 7
Sedgwick County’s overall per capita income was identified in 1999 as $27,442
versus the State of Kansas average of $26,705. According to a 1997 model-based U.S.
Census Bureau estimate, 11.3% or 51,174 persons were reported below the poverty
level.
Susceptible populations within the county according to the census indicates
almost 8% or 35,697 of the population is under age 5 (pre-school) and 11.4% or 51,574
of the population is age 65 or older. The county seat is the largest city within the county
is Wichita with a population of 344,284.Other communities with populations over 1,000
within Sedgwick County are as follows: Derby (17,807), Haysville (8,502), Bel Aire
(5,836), Park City (5,814), Mulvane (5,155), Valley Center (4,883), Oaklawn (3,135),
Clearwater (2,178), Goddard (2,037), Maize (1,868), Cheney (1,783), Colwich (1,229),
and Kechi (1,038).
Established in 1955, Sedgwick County Fire District covers over 620 square miles
within Sedgwick County, KS (pop. 455,000) with nine strategically located stations. The
District serves the suburban cities of Kechi, Garden Plain, Haysville, Goddard, Park
City, Maize, Andale, Bel Aire, and the Oaklawn Improvement District as well as several
other unincorporated towns. Farmland constitutes the majority of the remaining District
with a number of housing additions scattered throughout the area (Census, 2009).
Sedgwick County Fire District has an enhanced first responder (automatic aid)
agreement with the city of Wichita Fire District; this agreement moves some of the
District first due area inside Wichita’s city limits. The District also maintains automatic
aid agreements with Butler County Fire District #1 and Andover Fire and Rescue. This
District has also entered in mutual aid agreements with 15 other fire service Districts.
Recruitment Initiative 8
The Fire District was formed when County Commissioners saw a need to protect
farmhouses and railroad bridges in the unincorporated areas of Sedgwick County.
Since that time, the District has evolved into a full service Fire District providing services
to rural, suburban, and urban areas of Sedgwick County.
Through the years, the District has built relationships with neighboring
jurisdictions. These relationships have led to mutual and automatic aid agreements. As
times change and alarm numbers increase, the need for multi-jurisdictional response
has increased. Several fire district stations have the opportunity to respond with at least
three other fire service organizations on any given alarm.
The purpose of this research project is to identify the reasons why operations
employees are not applying for openings in fire prevention. The Sedgwick County Fire
District is divided into two divisions; operation, and fire prevention. The Fire District is
accredited through the Commission on Fire Accreditation International. There are 143
career firefighter – emergency medical technicians working at nine fire stations, with five
people minimum staffing per engine, crossed staff with a squad and tender.
The fire prevention division consists of four people including the Fire Marshal.
The division is responsible for plans review, building inspections, fire investigations, and
public education. According to public education officer Patricia Peterson who retired
after 32 years of service in 2010, the district for many years has not be able to fill open
fire prevention positions with operations personnel. The inability to fill open positions in
fire prevention with operations personnel could suggest barriers, stigmas, or an “us and
them” complex.
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The United States Fire Administration (USFA) established 5 strategic goals. One
goal is to lessen the risk at the local level through prevention and mitigation” is directly
connected to efficient and effective personnel in open positions in fire prevention.
The purpose of this research project is to identify the reasons why operations
employees are not applying for openings in fire prevention. The National Fire
Academy’s (NFA) Executive Development course curriculum included organizational
culture and change. Determining if there are any barriers, stigmas, or commons
problems among other departments will assists the researcher in identifying the reasons
why the open positions are not being filled by operations personnel and change the
culture and the way of doing things.
Literature Review
Several factors relevant to this Applied Research Project are covered in the
current literature. The researcher performed interviews with local and knowledgeable
personnel about the subject. They were selected based on their positions in the
department, their knowledge of the issues and area, and their availability. The research
questions were used to guide the interviewers.
Fire protection departments throughout the country are organized in diverse
ways to help with fulfillment of targeted goals and purposes. Benchmarks appear to be
centered on meeting the represented community fire protection and prevention needs.
Not all fire departments have fire prevention divisions. In some jurisdictions, traditional
fire prevention bureau functions simply are not performed or are performed by another
agency or agencies. In the aftermath of a fire that killed 25 employees of the Imperial
foods chicken processing plant in Hamlet, North Carolina; the fire chief stated that the
Recruitment Initiative 10
entire incident centered on the lack of enforcement of existing codes. The fire
department was adequately staffed to perform inspections (Yates, 1991).
The fire prevention bureaus is charged with overseeing the engineering plans for
construction, enforcement of codes, and education of those in involved in construction.
The bureau also performs other functions of fire prevention with the highest degree of
competence and professionalism. All of the fire prevention division’s staff, including the
bureau chief in charge of the division must have the highest qualifications, technical
excellence, and work experience. The notion that the chief of prevention is only an
administrative position that could be filled by promoting individuals form fire suppression
without the slightest fire prevention work experience and background is misguided.
Considering the technical advancement and the complexity of fire and life safety
systems and performance-based designs, promoting an inexperienced person might not
best serve the fire chief or community (Buckman J. 2005).
Fire prevention activities have become much more technical and as a result have
demanded the inspector to be qualified. Placing the proper individuals in the
organization is an important goal for a fire prevention chief. In the past, fire prevention
bureaus were a dumping ground in some fire departments. The lame, lazy,
troublemakers and those who wanted to ride out their last days in the department found
their way into the fire prevention organization. It is critical that prospective personnel for
the fire prevention organization be selected based on their desire to work in the
organization, make a difference, be willing and able to learn, commit to the job for an
extended period of time, and be willing to take on a new set of responsibilities that are
much different than those they had in a fire company (Barr & Everslove, 2003). Some
Recruitment Initiative 11
departments have had success in requiring a tour of duty in the organization prior to
promotion to the senior ranks. This policy can be beneficial, especially if new personnel
are exposed to the realities of fire prevention work and can acquire an appreciation for
it. On the other hand, the practice of forded transfers into fire prevention can be a
problem-manifested by high turnover and dissatisfaction among personnel (Barr &
Eversole, 2003).
One basic aspect of a comprehensive public protection plan is the concept that it
is infinitely better for community to prevent fires altogether, or to mitigate them
automatically through fire safety education and built-in fire protection features, that to
depend solely on the fire suppression capabilities of the community’s fire department
(Foley, 2003). It’s doubtful that young people grow up aspiring to become a fire
education specialist or fire inspector. Foley, states that historically, much more energy
and many more resources have been devoted to evaluating, planning, and
implementing fire suppression/firefighting capabilities than fire prevention capabilities.
Benjamin Franklin, the Father of the American fire service once stated” an ounce of
prevention is worth a pound of cure.” While most people would agree with Franklin’s
concept, the American fire service has not embraced it as far as an emphasis on
prevention.
American Burning (NCPC, 1973) highlighted the fact that fire inspections can
reduce numbers of fires and the losses associated with fire. America Burning does
recommend partnering with the private sector to mitigate the fire problem in the United
States. However, the author’s recommend that this should be done in conjunction with
Recruitment Initiative 12
an effective inspection program. These inspections should be performed by trained
firefighters who can bring a high level of expertise to the inspection process.
In the past, most fire prevention activities were limited to a small nucleus of full-
time specialists who might be civilian or uniformed personnel. The size of the
department and the community served determines whether it is necessary to maintain
full-time fire prevention personnel. The prevention responsibilities of the fire department
are greater than can be performed strictly by specialists. Fire suppression personnel
have been increasingly active in code enforcement and inspections. With proper training
and support, suppression personnel are effective in performing code enforcement
inspections. It is important that all fire department personnel recognize that fire safety
education and prevention are a major part of the firefighter’s responsibilities. (Cote, A.
E. 2003)
For years, smart and knowledgeable people have convened to discuss the
prevention paradigm starting with the 1947 President’s Fire Prevention Conference. It
continued with the comprehensive “America Burning” report in 1973, and the “America
Burning-Revisited” report in 1987, and ending with the most recent fire chronicle
“America at Risk” in 2002. All of these fire connected resources have made
recommendations in order to lessen the loss of life and property. The list includes
making fire prevention a main concern, shifting from suppression to prevention, and the
need to provide public education.
The National Commission on Fire Prevention and Control (1973) also
recommended that local governments put fire prevention efforts equal as suppression
efforts. Wakeham, (1995) found that as fire prevention budgets were reduced that fire
Recruitment Initiative 13
losses increased, as did firefighter and civilian injuries from fire. “Both the Public Fire
Education Planning, and the Fire Chief’s Handbook agree that communities and fire
departments will always need fire fighters but and effective risk reduction through
education, enforcement, and engineering is required in a comprehensive prevention
strategy (Barr & Eversole,2003).
Corbett (1990) found that fire inspectors generally held the rank of Captain or
Lieutenant and were the backbone of the fire prevention bureau. This same author
found that some jurisdictions hired civilians as plans reviewers and fire protection
engineers. Corbett states that the assignment of “proper individuals” would be a
challenge for any fire chief. Ideally, the fire chief would have volunteers who wanted fill
these positions. These willing volunteers would be more apt to approach these job
assignments with a higher level of motivation and would in turn have a positive
reflection on the department because these individuals would mostly likely display
energy and professionalism during fire prevention activities.
The National Fire Protection Association (NFPA) 2009 edition covering the
Standard on Professional Qualifications for Fire Inspector and Plan Examiner (NFPA
1031) stipulates mandatory skills for the fire inspection officers. Chapter 4 of NFPA
1031 state that these individuals must “Recognize a hazardous fire growth potential in a
building or space, given field observations, so that the hazardous condition are
identified, documented, and reported in accordance with the applicable codes and
standards and the policies of the jurisdiction.”
Moreover, the NFPA 1031 states that fire inspectors must also possess the
following requisite knowledge: “Building construction with emphasis on fire-related
Recruitment Initiative 14
construction, evaluation of methods of construction and assemblies for fire rating,
analysis for test results and manufacturer’s specifications.” Another requisite knowledge
includes the following: “Determine fire growth potential in a building or space, given field
observations or plans, so that the contents, interior finish, and construction elements are
evaluated for compliance and deficiencies
The International Code Council offers certification as a Fire Inspector I. To
receive Fire Inspector 1 certification, you must pass a 60-question, multiple-choice
exam within two hours. The exam is open-book and covers general provisions for fire
safety, general inspection administration, occupancies, and regulated materials and
processes (ICC, 2009).
NFPA 1033 Standard for professional qualifications for fire investigator, states
that the fire investigator must be at least 18 years of age; have a high school diploma;
pass a background and character investigation; and stay current with the fire
investigation methodology (NFPA, 2009).
NFPA 1035 Standard for life safety educators general requirements are
knowledge of organizational structure, fire behavior, function and operations; human
behavior during fire ; injury causes/prevention; community risk, learning theory,
prevention strategies, educational methodology; standardized fire and life safety
messages, natural hazard issues, escape planning; current homeland security topics;
escape planning; hazard identification and correction; basic fire protection systems and
devices; emergency reporting; fire fighter; personal protective equipment ; liability
issues; public relations; high risk audiences and behaviors; special needs; social and
Recruitment Initiative 15
cultural trends, community resources, personal image and professionalism (NFPA,
2009).
The emphasis on training all members of the fire department in fire prevention
work, in addition to establishing a dedicated permanent fire prevention staff, is indicative
of their foresight in utilizing all available resources to educate the public, in addition to
creating a shared vision for the entire department. The total involvement of all
personnel, particularly those assigned to suppression activities, should not only
decrease the incidence of fire, but should also demonstrate maximum utilization of
personnel and competent management. Fire department management is responsible for
maintaining highly trained and effective operation units to perform tasks involving both
fire suppression and fire prevention. The degree of competency achieved by a
department in these areas reflects well upon the abilities of a department’s
management (Carter & Rausch, 1989).
The National Commission on Fire Prevention and Control noted that fire
prevention was assigned too frequently a much lower priority than other fire department
activities, particularly suppression. IN 1973, the National Commission on Fire
Prevention and Control published the “America Burning Report.” The report was based
on two years of extensive study on the fire problem in America. After more than quarter
century, the American fire service still has not implemented the gist of recommendation
contained in that report. A consideration of equal importance is the need to change
priorities in the field of fire protection. Currently, about 95 cents of every dollar spent on
the fire services is used to extinguish fires; only about 5 cents is spent on efforts-mostly
fire prevention inspections and public education programs to prevent fires from starting.
Recruitment Initiative 16
Dedicating more funds to fire prevention could yield huge payoffs in lives and property
saved (America Burning, 1973, p.7)
In Summary, the literature review provided a thorough study into the types of
requirements from different departments and the minimum qualifications from the
recognized authorities such as the National Fire Protection Association, and the
International Code Council. Through this research it was apparent to the researcher that
some type of background or knowledge in prevention areas is needed to hire, promote,
and retain qualified prevention employees. Studying what different departments require
to move into fire prevention provided the researcher with a background of importance of
the specific knowledge, skills, and abilities to ensure the best individuals are recruited
into fire prevention. Recruitment efforts must be in place prior to the vacancies in order
to hire, and promote qualified prevention personnel. According to the literature review
when fire prevention is viewed as just as valuable as suppression and the dollars reflect
this; recruitment and retention numbers should either equal or surpass suppression
recruitment efforts. Learning the requirements and components of an effective fire
prevention bureau influenced this research project significantly.
Procedures
Descriptive research was conducted to assist with answering questions relevant
to the problem statement of: The problem is Sedgwick County Fire District recently
retired ninety percent of the fire prevention division due to an early buy-out program.
This research included resources available via the World Wide Web, the National
Emergency Training Center Learning Resource (LRC), and the Wichita State Public
Library. If SCFD does not get qualified people in fire prevention, uncorrected code
Recruitment Initiative 17
violations will increase leading to deaths among civilians and firefighters. Commercial
buildings that are not in compliance would cause ISO (Insurance Service Office) ratings
to increase along with individual insurance premiums. The researcher began the
research process by asking five questions. 1. What are the minimum qualifications for
working in fire prevention? 2. What are the KSA’s (knowledge, skills, and abilities)
required for fire prevention work? 3. How do fire departments with effective fire
prevention programs recruit, select, hire and retain qualified personnel? 4. What are the
promotional opportunities for working in prevention? 5. Do fire departments allow fire
prevention personnel to return to operations for continued advancement?
The purpose of this research was to identify and develop an internal people with
the ability to fill fire prevention positions within the Sedgwick County Fire District. This
was accomplished by a literature review, interviews, and a questionnaire. The
questionnaire was sent to various departments of varying sizes in order to get the most
comprehensive data. The interview questions were sent to firefighters, officers, and
chiefs, active and retired that have worked either in prevention or operations. The
research began at the National Fire Academy. Resources were collected at the
Learning Resource Center while on campus and later through the online access.
Several key words were used such as: fire prevention, sustainability, inspector, fire
investigator, plans review, and public and life safety educators.
A questionnaire and interview questions was conducted to establish if other
departments comparable and non-comparable to Sedgwick County in population value
a fire prevention recruitment initiative? The questionnaire was limited to fifteen
questions designed to gather a simple answer from the person filling out the
Recruitment Initiative 18
questionnaire. The interview questions were limited to eight questions designed to
gather a simple answer from the person responding to the questions. A cover letter was
sent with the questionnaire and interview questions stating the purpose of the document
with instructions on how to complete and date of return. The questionnaire can be found
in Appendix B, and the interview questions can be found in Appendix E.
Descriptive research was utilized to: (1) answer the purpose of this research
paper by identifying and developing internal personnel with the skills necessary to fill fire
prevention positions with SCFD, (2) to solve an existing problem and apply new
methodologies, (3) reduce the “slow down” or dissolving of fire prevention due to lack of
qualified applicants, and (4) to establish some minimum qualifications for working in fire
prevention.
Descriptive research involves five procedural steps:
The first step in descriptive research is to select the subjects to be studied. After
reviewing the problem and selecting the departments for the questionnaire, and the
personnel for the interview questions. A comparative study was used to determine if
other fire departments similar in population value a fire prevention recruitment initiative.
The second step is whether or not a sample is necessary. A sample was
necessary to answer the research questions: (1) What are the minimum qualifications
for working in fire prevention? (2) What are the KSA’s (knowledge, skills, and abilities)
required for prevention work? (3) How do fire departments with effective fire prevention
programs recruit, select, hire, and retain qualified personnel? (4) What are the
promotional opportunities for working in prevention? (5) Do fire departments allow fire
prevention personnel to return to operations for continued advancement?
Recruitment Initiative 19
The third step is to select a technique for collecting required data (survey,
personal interviews, and / or personal observations).
The fourth is to conduct selected data collection activities. There are tables, and
graphs to illustrate the data collection activities.
The fifth and final step in descriptive research is to organize, analyze, and
document collected data in detail. The data has been collected, organized, and
documented in detail. Utilizing the results from the interview questions and
questionnaire, the researcher determined what minimum qualifications are
recommended by departments of similar and different sizes. Using this information
SCFD could successfully implement a minimum requirement guideline for fire
prevention.
The literature reviewed for this research was assumed to be factual, objective,
and unbiased. A limitation of the questionnaire was the various assumptions or
implications drawn from the questions asked. Another limitation experienced during the
research process was the limited number of persons that participated in the interview
questions, and the reliability of the people responding to the questions. Did they
respond negative or positive based on which division they’re working in?
A final limitation was the development of minimum knowledge, skills, and abilities
by the researcher alone. Preferably, a research and development team would be
created to identify and develop an internal people qualified to fill fire prevention
positions within the Sedgwick County Fire District.
Results
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The end result of this applied research project was the development of some
minimum qualifications for SCFD personnel who aspire to work in fire prevention. The
results of the research are based on the literature review, questionnaire and interview
questions. According to the results of the questionnaire, it can be readily observed that
the fire service places most of its resources towards reacting to a fire after it starts
rather than before it begins. Appendix D summarizes the data collected for both the
questionnaire and interview questions.
Research Question 1. What are the minimum qualifications for working in fire
prevention?
According to the results of the questionnaire and interviews, “Desire”, and
“Interest” was the minimum determining factor for working in fire prevention. Applicants
with a desire and interest to work in fire prevention were most often chosen over
applicants who did not exhibit a desire to do the work. A person’s desire profile not only
affects how they react to work and people but also how they react to work itself. When a
job interferes with your desires, you may feel trapped by a job, or one may hate going to
work every day (Reiss, 2000).
Research Question 2. What are the KSA’s (knowledge, skills, and abilities)
required for fire prevention work?
Research conducted in the literature review revealed that fire investigators must
be at least 18 years of age; have a high school diploma; pass a background and
character investigation; and stay current with the fire investigation methodology (NFPA,
200). Fire Inspector and Plan Examiner (NFPA 1031) stipulates requisite skills for the
fire inspection officers. Chapter 4 of NFPA 1031 states that these individuals must
Recruitment Initiative 21
“Recognize a hazardous fire growth potential in a building or space, given field
observations, so that the hazardous condition are identified, documented, and reported
in accordance with the applicable codes and standards and the policies of the
jurisdiction.” Fire prevention and life safety depends on thorough, accurate fire
inspection of occupancies and review of building plans -- including an understanding of
performance-based code options. The field has dramatically changed in recent years,
and the 2009 edition of NFPA 1031: Standard for Professional Qualifications for Fire
Inspector and Plan Examiner reflects the requisite knowledge and skills needed to
perform the challenging tasks in today's complex built environment. Fire and Life Safety
Educator Levels I, II, and III; Public Information Officer; and Juvenile Firesetter
Intervention Specialist Levels I and II specifically covers the requirements for (NFPA,
2009).
Research Question 3. How do fire departments with effective fire prevention
programs recruit, select, hire, and retain qualified personnel?
Even if your fire department has adopted a culture of fire prevention, it still can be
difficult to have individuals willing to move from fire suppression to fire prevention or to
keep the culture of fire prevention. One of the key starting points of fire prevention
education training is at the recruit level. Fire departments do not spend enough time
teaching recruits the benefits and importance of fire prevention. Certainly they go over
fire sprinklers, fire alarms and standpipes but do they address a total fire prevention
program to include fire and life safety education, fire inspections, construction document
review and fire suppression system maintenance? Fire chiefs and city managers can
address this by having a clear and defined career path for fire prevention personnel
Recruitment Initiative 22
regardless of their status as sworn or civilian. City managers can target fire prevention
during budget cuts or consolidation efforts with other municipal entities. There are fire
departments that no longer have fire prevention as part of their service. This role has
been consolidated with either community development or public works. Modifying an
organization's culture is not easy, let alone an entire entity such as the fire service. This
is not an impossible task. The first step begins with the chief of the organization who
can foster an environment that rewards fire prevention efforts. The organization can
establish a culture where fire suppression personnel agree to the role of fire prevention
and clearly have been taught how fire prevention benefits them and their fellow
firefighters (Chiaramonte, 2008).
Research Question 4. What are the promotional opportunities for working in
prevention?
There are some great prospects for promotion in both the public and private
sector fire prevention related careers. The key issues in successfully preparing for and
securing a good position internally and externally are:
o Obtaining and maintaining appropriate credentials
o Understanding and participating in the selection process
o Understanding the scope of the various positions
o Seeking the job that fits the career objectives
o Attaining proper education and training
There are a number of fire prevention related promotional opportunities in
federal, state, and local government. Examples of internal and external promotions
include:
Recruitment Initiative 23
o Industry (inspections, education, hazard mitigation)
o Health Care (fire protection for facilities)
o Insurance (loss control, consultants, inspectors)
o Building ( design and construction, fire behavior)
o Private Fire Investigator ( loss control, arson discovery)
Having the appropriate level of education is attractive for promotion and many
potential employers. Some employers may require a college degree in a specific field. It
demonstrates a level of interest in a specific technical area. In addition, the successful
completion of a program of study normally indicates to the employer that an individual
has the interest and initiative to undertake and complete a challenge (Cote, 2004).
Research Question 5. Do fire departments allow fire prevention personnel to
return to operations for continued advancement?
According to the results, approximately 87% of the departments surveyed
allow prevention personnel who come from operations to return to operations for future
advancements. Below are examples of advancements from prevention to operations:
Fire Chief Kenneth J. “Buzz” Snyder has served as the chief of Marshall
Fire Department since May 1992. During his tenure many positive changes have been
implemented to improve the level of Fire Protection and Emergency Medical Services to
the residents of Marshall and Harrison County. Beginning with 36 dedicated,
knowledgeable employees in 1992, the Marshall Fire Department has grown into a
highly advanced department with 51 employees with a strong desire to provide the
highest level of service to our citizens in need. In the past 19 years the Marshall Fire
department has evolved from a basic level Fire and Emergency Services Department to
Recruitment Initiative 24
a highly trained and equipped Emergency Response Department. All of the initial goals
and standards set for the Marshall Fire Department have been achieved and surpassed.
http://www.marshalltexas.net/departments/fire/chiefs
Gainesville City Manager Kip Padgett today announced Interim Fire Chief
Jerome Yarborough as the sole finalist for the position of Fire Chief. Yarbrough has
been employed with the City of Gainesville for 28 years and is a Georgia EMT-I. He has
served in the Fire Prevention division since 1997 as a Fire Inspector and Arson
Investigator. He served as Fire Marshal before being name Fire Chief in August 2008
and Interim Fire Chief in 2012. http://www.gainesville.org/fire-chief-finalist-announced
Chief Qualman began his career in the fire service as a volunteer and a
member of the John Brown University campus fire department in 1969. During his time
in college, he also briefly served as volunteer in the Siloam Springs (AR) Fire
Department. After graduation, he became a volunteer with the Aubry Volunteer Fire
Department in Stilwell, Kansas. With this department, he served in the ranks of Captain
and Assistant Chief. He held the career position of Fire Marshal for the Leawood
(Kansas) Fire department from 1978 to 1983. Moving to Colorado in 1983, he served as
Assistant Chief of Fire Prevention with Parker Fire Protection District until August of
1986, when was appointed Fire Chief. Following the consolidation of South Metro Fire
Rescue and Parker Fire District in 2008, he was appointed fire chief for the new
Authority. http://www.southmetro.org
Discussion
Through the review of literature, questionnaire results, and interviews, the
researcher supports what others have found. That developing a proactive approach to
Recruitment Initiative 25
keeping prevention adequately staffed by utilizing minimum requirements, passion for
the work, and the individuals knowledge, skills, and abilities. (NFPA, 2009)
The literature review confirms that several departments utilize a person’s
passion, knowledge, skills, and abilities when recruiting personnel for fire prevention.
According to Chief Gary Curmode (SCFD), without a plan or guideline in place the
department will face the same scenario of the Sedgwick County Fire District in less than
five years. He went on to say that the district would use that time to begin a process to
identify and develop minimum requirements to recruit, hire, and retain prevention
employees (Curmode, 2012).
The researcher agrees with the literature that fire prevention is an essential part
of the fire service. Attempting to change attitudes, traditions, and resource allocations
will take time. This is why it is important for the Sedgwick County Fire District to be
proactive by initiating a recruitment guideline and by making fire prevention efforts equal
as suppression efforts (Wakeham, 1995).
By linking the results of the original research and the literature reviewed a
combination of information formed the final process. The Sedgwick County Fire District
will implement a process to identify and develop some minimum requirements to hire,
promote, and retain fire prevention employees. The components include: (1) a passion
for doing the work in fire prevention, (2) have the knowledge, skills, and abilities of the
working areas (plans, investigations, public education, and inspections) in prevention,
(3) be at least 18 years of age, (4) meet the minimum requirements established by the
authoritative (NFPA, & ICC,) agencies. (5) combined training (operations and
Recruitment Initiative 26
prevention) efforts. (6) allocating more funds toward prevention in order to recruit, hire,
promote, and retain fire prevention employees.
The literature review revealed that the majority of fire service organizations
conduct some type of prevention efforts be it inspections, or public education. According
to the response to the questionnaire, plans review and fire investigations were not
always staffed within the departments.
This research study has several organizational implications. First, for the
Sedgwick County Fire District to become an advocate for fire prevention within the
department and the communities they protect by establishing a process for recruiting,
hiring, promoting and retaining personnel for an effective fire prevention bureau.
Second, is to acknowledge published reports from “America Burning” and other
literature and respond with increasing budgets toward fire prevention. Finally, for the
Sedgwick County Fire District to establish itself as a local leader in community risks
reduction through its fire prevention efforts.
Recommendations
Based on the results of this research it is evident that the problem statement is
accurate, and to better serve the Sedgwick County Fire District, the researcher
recommends a written guideline for recruiting, hiring, promoting, and retaining fire
prevention employees within the Sedgwick County Fire District. As a descriptive
research paper, the end result will answer the SMART goals: who (Sedgwick County
Fire District), what (lack of recruitment into fire prevention), when (immediately begin a
written process to recruit, hire, promote, and retain prevention employees), where
(within the Sedgwick County Fire District), how (identifying and developing minimum
Recruitment Initiative 27
requirements, and why (build a pool of people with the knowledge, skills, abilities, and
the passion for the work in fire prevention). The research will also meet specific,
measurable, attainable, relevant, timely, evaluate, reevaluate, and satisfactory
objectives. The data collected through this research supports the recommendations
(EFO, ARP Evaluation form, 2007).
The researcher recommends that after the written guidelines for identifying and
developing qualified fire prevention employees has been implemented that a follow up
evaluative procedure be conducted to determine if changes or additions need to be
made. The written process for recruiting, hiring, and retaining prevention employees
should be aligned with the National Fire Protection Association Standards, Industry
guidelines, and other recognized authorities in the fire prevention field. This will
accurately serve the Sedgwick County Fire employees and the district they serve.
The following guidelines will be utilized to identify and develop qualified fire
prevention employees within the Sedgwick County Fire District.
A combined fire prevention and operations training should be developed so all
members of the fire district understand the components of fire prevention and
operations. The researcher proposes that this type of training should be done quarterly
so that all shifts can participate.
In conclusion, the researcher recommends to readers and other researchers to
review your departments current process or guideline for recruiting, hiring, and retaining
fire prevention employees. Poll the members of your department and see if they would
support an initiative to help secure the future of their fire prevention bureaus.
Recruitment Initiative 28
References
Barr, R., & Eversole, J. (2003). The fire chief’s handbook. (6th ed.). Oklahoma: Penwell
Coporation
Buckman, J. (2005). Chief officer’s desk reference. Sudbury: Jones and Bartlett
Carter, H., & Rausch, E., (1994) Management in the fire service: Quincy, MA: National
Fire Protection Association (NFPA).
Census.gov (2010). Population estimates. Retrieved December 12, 2012 from
http://www.cenus .gov/popest/cities/tables/SUB-EST2010-01.xls
Chiaramonte, M. (2008, Jan 1). Inspectors must see with firefighter’s eyes. Fire Chief,
www.firechief.
Corbett, G.P. (1990, June). Fire Engineering, 65-68.
Cote, A. E. (2003). Organizing for fire and rescue services: a special edition of the fire
protection handbook. Quincy, Mass: National Fire Protection Association
Cote, A.E. (2004). Fundamentals of fire protection Quincy, Mass: National Fire
Protection Association.
Curmode, G (2012, December 13). Personal Interview.
Eversole, J. & Barr, R. (2003). The fire chiefs handbook: PennWell Corporation Tulsa,
Oklahoma
Foley, S. (2003). Resources for fire departments occupational safety and health.
Lighting Source LaVergne, Tennessee.
Georgia, G. (2008, 2012). City of gainesville. Retrieved from
http://www.gainesville.org/fire-chief-finalist-announced
Recruitment Initiative 29
Jones, A. W. (2009). International code council fire inspector practice exam. Country
Hills, Illinois: International Code Council publications. DOI: www.iccsafe.org
National Commission on Fire Prevention and Control (1973). America Burning.
Retrieved December 27, 2012 from
http://www.usfa.dhs.gov/downloads/pdf/publications/fa-264-pdf
National Fire Academy [NFA]. (2012, September) Applied Research Guidelines.
Executive Fire Officer Program. Emmitsburg, Maryland: Author.
National Fire Protection Association.[NFPA]. (2009, December).
NFPA 1031: Standard for professional qualifications for fire inspectors and plans
examiner, 2009 edition.
National Fire Protection Association (2009). NFPA 1033: Standard for professional
qualifications for fire investigator, 2009 edition.
National Fire Protection Association (2012). NFPA 101: Life Safety Code, 2012 edition.
Reiss, S. (2000), The 16 basic desires that motivate our actions and define our
personalities. The Berkley publishing group new york, new york pg. 166
Snyder, K. (1992). City of marshall. Retrieved from
http://www.marshalltexas.net/departments/fire/chiefs
Wakeman, W.T. (1995, May) Budgeting for danger. Fire Chief, 51-53
Yates, J. (1991). Chicken Processing Plant Fires. Retrieved from
http://www.usfa.fema.gov/downloads/pdf/publications/tr-057.pdf
Zapp, J. (n.d.). Building code effectiveness classifications. Retrieved from
http://www.iso.com/Products/Building-Code-Effectiveness-Classifications/Building-
Code-Effectiveness-Classifications.html
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Appendix A- Sedgwick County Fire District organizational chart
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Appendix B- Cover letter and questionnaire to fire departments
7750 N. Wild West Dr. Sedgwick County, Kansas 67147
Phone: (316) 660-3473 Fax: (316) 660-3474
November 15, 2012 The Sedgwick County Fire District is conducting a study to identify and develop internal people with the aptitude to fill open fire prevention positions within the Sedgwick County Fire District. Part of the research will determine minimum qualifications, knowledge, skills and abilities required to work in prevention; how do fire departments with effective fire prevention programs recruit, select, hire and retain qualified personnel; what are the promotional opportunities for working in fire prevention; do fire departments allow fire prevention personnel to return to operations for continued advancement? I am requesting the assistance of your Fire Department in this survey by completing the attached questionnaire. I know you and your staff’s time is very valuable and I want to thank you in advance for your assistance. The survey is straight forward should take no more than 15 minutes to complete. Please return the attached questionnaire before January 31, 2013 via email. Thank you for your assistance and feel free to contact me at any time if you have questions or if further information is needed. Sincerely, Fire Marshal Leake Sedgwick County Fire District
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Organization Name______________ Person Competing Survey_____________ Department Size_________________ Title______________________________ Do you have? Please Circle Fire Inspectors Fire Educators Plans Review Fire Investigators
1. Are your fire prevention personnel former operations personnel?
2. What are the minimum qualifications for transferring into fire prevention?
3. What are the knowledge, skills, and abilities, your department looks for when
hiring prevention personnel?
4. Do you have an effective fire prevention program and if so how do you recruit,
select, hire, and retain qualified personnel?
5. Do you allow prevention personnel to return to operations for continued
advancement?
6. Are there any stigmas for operations personnel to leave and transfer into fire
prevention? If so, what are the stigmas?
7. Are there any barriers keeping operations personnel from applying for unfilled
prevention positions, i.e. training, certifications, etc.?
8. Is there an automatic promotion for operations personnel going into prevention?
9. Is there a benefit to personnel going from a 56 hour work week to a 40 hour work
week, if this applies to your departments work schedule?
10. Do your prevention officers wear the same uniform as operations?
11. How many people are in your fire prevention division?
12. Are your prevention employees able to staff in operations when there are open
positions in operations?
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13. Is the fire prevention rank structure the same as operations?
14. Do you have station prevention officers who work 24 hour shifts and assist with
fire prevention activities when available?
15. Do you see deterioration in operation skills when fire prevention employees are
allowed to cross-over back into operations?
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Appendix C- Fire Departments used for the Questionnaire
The fire departments below are the jurisdictions who returned the questionnaire and their responses are included in the results. The external questionnaire included
departments of varying sizes to assist with collection of the most comprehensive data.
City State Population O’Fallon
Wildwood
Blue Springs
Fort Wayne
Concord
Loveland
Martinsville
Platteville
Atlantic City
Evendale
Augusta
Richfield
Olympia
Rochester
Iowa
Shawnee
MO
MO
MO
IN
MA
CO
VA
CO
NJ
OH
GA
MN
WA
NY
IA
KS
80,519
35,517
6,779
255,824
17,668
68,203
13,821
2,485
39,527
2,767
196,494
35,724
46,478
210,855
67,862
63,219
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Appendix D Results from the fire prevention questionnaire
For the purpose of this questionnaire: To identify and develop an internal people with the skills to fill fire positions within the Sedgwick County Fire Prevention Division. __Fire Inspectors __Fire Educators __Plans Reviewer __Fire Investigators
1. Are your fire prevention personnel former operations personnel?
31 % had a combination of previous firefighters and civilians.
69 % are all previous firefighters only.
2. What are the minimum qualifications for transferring in fire prevention?
62 % stated there are no written minimum qualifications.
38 % have Fire Inspector 1 as a minimum qualification.
3. What are the knowledge, skills, and abilities, your department looks for
when hiring prevention personnel?
43 % look for inspection knowledge, building construction, and fire systems
knowledge.
57 % stated they would attain the needed knowledge, skills, and abilities through
on the job training.
4. Do you have an effective fire prevention program and if so how do you
recruit, select, fire, and retain qualified personnel?
100% stated they have an effective prevention bureau.
75 % recruit, select, hire, and retain qualified personnel in-house.
25%. recruit, select, hire, and retain qualified personnel internal and external.
5. Do you allow prevention personnel to return to operations for continued
advancement?
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87 % stated prevention personnel cannot return to operations.
13 % allows prevention personnel to return to operations if there is an opening.
6. Are there any stigmas for operations personnel to leave and transfer
into fire prevention? If so, what are the stigmas?
62 % stated there is a stigma for leaving operations and going into prevention,
i.e. (close to retirement, recovering from an injury, can’t make it on the fire
ground)
38 % stated there are no stigmas associated with leaving operations to work in
fire prevention.
7. Are there any barriers keeping operations personnel from applying for
unfilled prevention positions, i.e. training, certifications, etc.?
87 % stated they did not have barriers keeping operations personnel from
applying for fire prevention positions.
23 % stated the specialized training required could be a barrier for some
personnel wanting to work in fire prevention.
8. Is there an automatic promotion for operations personnel going into
prevention?
50 % said yes it’s an automatic promotion to work in fire prevention.
50 % stated a person could transfer at the same rank, or transfer at a higher
rank.
9. Is there a benefit to personnel going from a 56 hour work week to a 40
hour work week, if this applies to your departments work schedule? Is
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there a reduction in performance skills related to the 40 hour work
week?
43 % felt it was a benefit, i.e. (staff vehicle, home every night, and medical skills
decrease somewhat).
57 % stated there was no benefit.
10. Do your prevention officers wear the same uniform as operations?
75 % stated fire prevention wears a different uniform.
25 % stated they are the same.
11. How many people are in your fire prevention division?
31 % have one person as their fire prevention officer.
69 % have more than one.
12. Are your prevention employees able to staff in operations when there
are open operation positions?
93 % stated fire prevention personnel are not allowed to staff for open fire
operations positions.
7 % stated in an emergency, prevention personnel could fill an open spot at the
same rank.
13. Is the fire prevention rank structure the same as operations?
37 % stated the uniforms and titles are different. The rank was the same, but the
titles were different, i.e. (examples: captain in operations would be a deputy fire
marshal 2 in prevention, a battalion chief in operations would be a deputy fire
marshal 1).
63 % state they are the same.
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14. Do you have field prevention officers who work 24 hour shifts and
assist with fire prevention activities when available?
18 % stated they have field investigators that assist the fulltime investigators
when needed.
82 % stated they do not have any 24 hour prevention officers.
15. Do you see deterioration in operation skills when and if fire prevention
employees are allowed to cross-over back into operations?
93 % stated yes, because their fire prevention people are not allowed to go back
and forth in between operations and prevention.
7 % stated they do see deterioration in (knowing their areas, operations of certain
apparatus, familiarity with new equipment, and medical skills).
Results: 75% cover all areas of fire prevention 25% had one or more.
Below is a pie chart of the results for questions: 2, 3, 4, 5, and 8.
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Interview Questions
1. What do you think the minimum age should be to work in fire prevention?
2. What do you feel the minimum qualifications should be for someone going
into fire prevention?
3. What are the knowledge, skills, and abilities, required for fire prevention
work?
4. How do fire departments with effective fire prevention programs recruit,
select, hire and retain qualified personnel?
5. Are there promotional opportunities for working in fire prevention?
6. Do fire departments allow fire prevention personnel to return to operations for
continued advancement?
7. Do you see deterioration in operation skills when and if fire prevention
employees are allowed to cross-over back into operations?
8. Do you feel there is a stigma for people leaving operations to work in fire
prevention?
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Interviewees ranged from Lieutenant, Captain, Chief and Fire Chief. Both operations and prevention personnel was chosen to be interviewed. A wide range
of departments was chosen based on small, medium, and large populations.
1) Interview with Fire Chief, Gary Curmode (Fire Chief, Sedgwick County
Fire District).
2) Interview with retired Lieutenant Patti Peterson, (Prevention Officer ret,
SCFD).
3) Interview with Lieutenant Clarence Moore, (Prevention Officer, Wichita
Fire Department).
4) Interview with Lieutenant Spencer Dean, (Captain, Sedgwick County Fire
District)
5) Phone Interview with Deputy Chief Antoine Meadows, (Operations, Atlanta
Fire Rescue).
6) Phone Interview with Fire Chief Wayne Kewitsch, (Richfield, MN Fire
Department)
7) Phone Interview with Fire Chief Mark Cotreau, (Concord, Mass Fire
Department).
8) Interview with retired Fire Marshal Greg Thompson, (Sedgwick County
Fire District).
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Results of Interview Questions
1) All the interviewees answered the minimum age should be 18 years old.
2) The minimum qualifications varied from building construction, fire
investigation, and inspection knowledge.
3) The interviewees responded with varied answers from plans review, building
construction, to fire investigation.
4) The answers varied from training, education, and budget equalities between
prevention and operations.
5) The answers appeared to be dependent on the size of the department. The
smaller departments did not feel the opportunity was present, unlike the larger
departments who felt the opportunities are present.
6) The answer to this question appeared to also be related to the size of the
department. The smaller departments felt the opportunity was present, while
the larger departments felt the percentage was low.
7) The answer was varied from there are “no return” policy to troops should be
brought back in slowly dependent on how long they been out of operations.
Chief Gary Curmode mentioned a Captain returning from Afghanistan, and
instead of staffing 5 regular firefighters, he staffed six in order for the Captain
to get re-acclimated to the station.
8) These answers varied, the majority stated “yes” there is some form of teasing,
but they did not feel it was a stigma. Others felt in the past people who were
close to retirement or injured would transfer into prevention, and maybe that’s
were some of the negative press for prevention comes from.